Company Detail

  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Denver, CO

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Denver, CO
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Huntsville, AL

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Huntsville, AL
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Huntsville, AL

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Huntsville, AL
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Louisville, KY

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Louisville, KY
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Louisville, KY

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Louisville, KY
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Boise, ID

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Boise, ID
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Boise, ID

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Boise, ID
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Cheyenne, WY

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Cheyenne, WY
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Cheyenne, WY

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Cheyenne, WY
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Sioux Falls, SD

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Sioux Falls, SD
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Albuquerque, NM

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Albuquerque, NM
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Sioux Falls, SD

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Sioux Falls, SD
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Columbus, OH

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Columbus, OH
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Kansas City, MO

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Kansas City, MO
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Kansas City, MO

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Kansas City, MO
  • Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Columbus, OH

    Posted - Nov 16, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Columbus, OH
  • Posted - Nov 15, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Mason, OH

    Posted - Nov 15, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Mason, OH
  • Posted - Nov 15, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Farmington Hills, MI

    Posted - Nov 15, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Farmington Hills, MI
  • Posted - Nov 15, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Farmington Hills, MI

    Posted - Nov 15, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Farmington Hills, MI
  • Posted - Nov 04, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Kansas City, MO

    Posted - Nov 04, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Kansas City, MO
  • Posted - Nov 02, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Mason, OH

    Posted - Nov 02, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Mason, OH
  • Posted - Nov 02, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Dayton, OH

    Posted - Nov 02, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Dayton, OH
  • Posted - Nov 02, 2022

    This role is open to candidates in the following locations: Michigan: Detro...

    This role is open to candidates in the following locations: Michigan: Detroit, Ann Arbor, Grand Rapids, Northwest Ohio, northern Indiana We believe i...

    Indianapolis, IN

    Posted - Nov 02, 2022

    This role is open to candidates in the following locations: Michigan: Detro...

    This role is open to candidates in the following locations: Michigan: Detroit, Ann Arbor, Grand Rapids, Northwest Ohio, northern Indiana We believe i...

    Indianapolis, IN
  • Posted - Nov 02, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Indianapolis, IN

    Posted - Nov 02, 2022

    We believe in the power and joy of learning At Cengage Group, our employee...

    We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the po...

    Indianapolis, IN
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Manager, Software Engineering (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Denver, CO

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you will do here:

Cengage is growing! We are currently looking for a strong leader to help guide employee development and direction to our team! You will lead a team filled with highly-motivated engineers using agile methodologies (scrum) to design and build high availability enterprise software in our fast-paced environment. If you are self-motivated, collaborative and have a demonstrable ability to lead successful engineering teams focused on delivery, this is a perfect position for you. We are a matrixed environment, and needing situational leadership, able to function equally well as a leader or as a contributor respecting the team opinion.

Responsibilities

  • Effectively lead a team of engineers; including hiring, coaching, mentoring, conflict resolution and performance management.

  • Work closely with each team member on career and skill development to ensure growth.

  • Collaborate with other leaders in the organization to ensure we have proper on-boarding of new team members.

  • Partner with multi-functional leaders to standardize development, testing and release processes to ensure quality products are delivered on time.

  • Monitor and actively lead the engagement and morale of your team.

  • Observe and communicate team metrics to ensure team is well-functioning. Create action plans as needed.

  • Technically leading engineering to deliver quality and value against tight deadlines.

  • Varying degrees of management depending on team needs.

Skills

  • Bachelor's degree in computer science or related field, or equivalent combination of education and recent, relevant work experience.

  • Lead and collaborate with remote employees and contractors across different time zones.

  • 5-8 years of software development experience.

  • 3-5 years of management and/or leadership experience.

  • Experience with development methodologies, and project lifecycle principles.

  • Ability to successfully plan, organize, prioritize, execute and delegate work.

  • Excellent verbal and written communication skills.

  • Strong critical thinking and analytical skills.

  • Must be sensitive to cultural differences in interactions and in the way work is done.

  • Experienced knowledge of Java.

  • Solid/expert understanding of JavaScript.

  • Experience with one of the major JS frameworks (preferably React.js).

  • Solid understanding of version control systems (Git).

  • Proficient in relational databases.

  • Significant Experience implementing and consuming REST APIs.

  • May require some travel.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Manager, Software Engineering (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Huntsville, AL

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you will do here:

Cengage is growing! We are currently looking for a strong leader to help guide employee development and direction to our team! You will lead a team filled with highly-motivated engineers using agile methodologies (scrum) to design and build high availability enterprise software in our fast-paced environment. If you are self-motivated, collaborative and have a demonstrable ability to lead successful engineering teams focused on delivery, this is a perfect position for you. We are a matrixed environment, and needing situational leadership, able to function equally well as a leader or as a contributor respecting the team opinion.

Responsibilities

  • Effectively lead a team of engineers; including hiring, coaching, mentoring, conflict resolution and performance management.

  • Work closely with each team member on career and skill development to ensure growth.

  • Collaborate with other leaders in the organization to ensure we have proper on-boarding of new team members.

  • Partner with multi-functional leaders to standardize development, testing and release processes to ensure quality products are delivered on time.

  • Monitor and actively lead the engagement and morale of your team.

  • Observe and communicate team metrics to ensure team is well-functioning. Create action plans as needed.

  • Technically leading engineering to deliver quality and value against tight deadlines.

  • Varying degrees of management depending on team needs.

Skills

  • Bachelor's degree in computer science or related field, or equivalent combination of education and recent, relevant work experience.

  • Lead and collaborate with remote employees and contractors across different time zones.

  • 5-8 years of software development experience.

  • 3-5 years of management and/or leadership experience.

  • Experience with development methodologies, and project lifecycle principles.

  • Ability to successfully plan, organize, prioritize, execute and delegate work.

  • Excellent verbal and written communication skills.

  • Strong critical thinking and analytical skills.

  • Must be sensitive to cultural differences in interactions and in the way work is done.

  • Experienced knowledge of Java.

  • Solid/expert understanding of JavaScript.

  • Experience with one of the major JS frameworks (preferably React.js).

  • Solid understanding of version control systems (Git).

  • Proficient in relational databases.

  • Significant Experience implementing and consuming REST APIs.

  • May require some travel.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Consumer Insights Researcher (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Huntsville, AL

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What the role entails:

This is a highly cross-functional role that works with multiple teams to deliver high fidelity quantitative and qualitative consumer insights. This role is best suited for someone that can flex between running a complex survey design as well as being able to conduct qualitative user experience research. The major activities for this role are centered around leading the research process, proper execution of research projects, and accurate analysis & presentation of results to provide useful recommendations.

What you'll do:

  • Autonomously craft, program, synthesize, and deliver research initiatives from beginning to end. This includes: collaborating with internal team members to convert business strategy into research objectives, identifying knowledge gaps, and proposing appropriate research methodology to gain the needed insights.

  • Be a crucial member for the conversion rate optimization effort. This includes, setting up site intercept surveys, A/B testing, moderated and un-moderated user prototype testing. And analyzing digital marketing metrics on lead generation, cart abandonment, and enrollment conversion.

  • Support high impact quantitative research initiatives across functions, including product, technology, strategy, and our go-to-market teams (marketing, sales, service). These projects will likely require advanced quantitative and analytical expertise. Sometimes these projects may also require qualitative and secondary research to robustly understand and validate insights.

  • Synthesize data to build impactful reports, presentations, and research assets. Clearly communicate research results and recommendations to internal partners.

Skills You Will Need Here:

  • Experience with a wide range of qualitative and quantitative research methodology. Hard-working and passionate about research with an eagerness to apply emerging research methodologies to improve the learner experience.

  • Excellent written & verbal communication skills, with the ability to explain sophisticated analysis in simple terms.

  • Able to efficiently balance multiple projects at a time while meeting delivery deadline. A problem-solver with a results-orientated approach, attention to detail and desire to produce work with minimal errors.

  • Able to proactively think out-of-the-box to bring the consumer to life in an impactful way. This includes, delivering measurable insight and deep consumer understanding of motivations, attitudes, and behaviors.

  • Collaborative partner with an understanding of how to deliver both personal and team goals. Capacity to work independently or as part of a team with a -get stuff done- mentality.

  • Able to self-manage progress against achievements and results with a high degree of accountability and personal urgency.

Qualifications Needed:

  • Master's or other advanced degree with a strong background in Human Computer Interaction, business, market research, or behavioral sciences (e.g., Business Administration, Math, Statistics, Psychology, Educational Measurement, Quantitative Sociology, Behavioral Economics/Decision Sciences)

  • 5+ years of experience conducting mixed method research, UX research experience is a plus. Past experience at a research agency is a plus.

  • Expert user of digital research and project management tools: Optimizely, Google Analytics, UserZoomGo, Hot Jar, Content/Message testing tools, Qualtrics, ethnio, online qualitative discussion boards/focus groups, etc.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Consumer Insights Researcher (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Louisville, KY

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What the role entails:

This is a highly cross-functional role that works with multiple teams to deliver high fidelity quantitative and qualitative consumer insights. This role is best suited for someone that can flex between running a complex survey design as well as being able to conduct qualitative user experience research. The major activities for this role are centered around leading the research process, proper execution of research projects, and accurate analysis & presentation of results to provide useful recommendations.

What you'll do:

  • Autonomously craft, program, synthesize, and deliver research initiatives from beginning to end. This includes: collaborating with internal team members to convert business strategy into research objectives, identifying knowledge gaps, and proposing appropriate research methodology to gain the needed insights.

  • Be a crucial member for the conversion rate optimization effort. This includes, setting up site intercept surveys, A/B testing, moderated and un-moderated user prototype testing. And analyzing digital marketing metrics on lead generation, cart abandonment, and enrollment conversion.

  • Support high impact quantitative research initiatives across functions, including product, technology, strategy, and our go-to-market teams (marketing, sales, service). These projects will likely require advanced quantitative and analytical expertise. Sometimes these projects may also require qualitative and secondary research to robustly understand and validate insights.

  • Synthesize data to build impactful reports, presentations, and research assets. Clearly communicate research results and recommendations to internal partners.

Skills You Will Need Here:

  • Experience with a wide range of qualitative and quantitative research methodology. Hard-working and passionate about research with an eagerness to apply emerging research methodologies to improve the learner experience.

  • Excellent written & verbal communication skills, with the ability to explain sophisticated analysis in simple terms.

  • Able to efficiently balance multiple projects at a time while meeting delivery deadline. A problem-solver with a results-orientated approach, attention to detail and desire to produce work with minimal errors.

  • Able to proactively think out-of-the-box to bring the consumer to life in an impactful way. This includes, delivering measurable insight and deep consumer understanding of motivations, attitudes, and behaviors.

  • Collaborative partner with an understanding of how to deliver both personal and team goals. Capacity to work independently or as part of a team with a -get stuff done- mentality.

  • Able to self-manage progress against achievements and results with a high degree of accountability and personal urgency.

Qualifications Needed:

  • Master's or other advanced degree with a strong background in Human Computer Interaction, business, market research, or behavioral sciences (e.g., Business Administration, Math, Statistics, Psychology, Educational Measurement, Quantitative Sociology, Behavioral Economics/Decision Sciences)

  • 5+ years of experience conducting mixed method research, UX research experience is a plus. Past experience at a research agency is a plus.

  • Expert user of digital research and project management tools: Optimizely, Google Analytics, UserZoomGo, Hot Jar, Content/Message testing tools, Qualtrics, ethnio, online qualitative discussion boards/focus groups, etc.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Manager, Software Engineering (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Louisville, KY

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you will do here:

Cengage is growing! We are currently looking for a strong leader to help guide employee development and direction to our team! You will lead a team filled with highly-motivated engineers using agile methodologies (scrum) to design and build high availability enterprise software in our fast-paced environment. If you are self-motivated, collaborative and have a demonstrable ability to lead successful engineering teams focused on delivery, this is a perfect position for you. We are a matrixed environment, and needing situational leadership, able to function equally well as a leader or as a contributor respecting the team opinion.

Responsibilities

  • Effectively lead a team of engineers; including hiring, coaching, mentoring, conflict resolution and performance management.

  • Work closely with each team member on career and skill development to ensure growth.

  • Collaborate with other leaders in the organization to ensure we have proper on-boarding of new team members.

  • Partner with multi-functional leaders to standardize development, testing and release processes to ensure quality products are delivered on time.

  • Monitor and actively lead the engagement and morale of your team.

  • Observe and communicate team metrics to ensure team is well-functioning. Create action plans as needed.

  • Technically leading engineering to deliver quality and value against tight deadlines.

  • Varying degrees of management depending on team needs.

Skills

  • Bachelor's degree in computer science or related field, or equivalent combination of education and recent, relevant work experience.

  • Lead and collaborate with remote employees and contractors across different time zones.

  • 5-8 years of software development experience.

  • 3-5 years of management and/or leadership experience.

  • Experience with development methodologies, and project lifecycle principles.

  • Ability to successfully plan, organize, prioritize, execute and delegate work.

  • Excellent verbal and written communication skills.

  • Strong critical thinking and analytical skills.

  • Must be sensitive to cultural differences in interactions and in the way work is done.

  • Experienced knowledge of Java.

  • Solid/expert understanding of JavaScript.

  • Experience with one of the major JS frameworks (preferably React.js).

  • Solid understanding of version control systems (Git).

  • Proficient in relational databases.

  • Significant Experience implementing and consuming REST APIs.

  • May require some travel.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Manager, Software Engineering (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Boise, ID

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you will do here:

Cengage is growing! We are currently looking for a strong leader to help guide employee development and direction to our team! You will lead a team filled with highly-motivated engineers using agile methodologies (scrum) to design and build high availability enterprise software in our fast-paced environment. If you are self-motivated, collaborative and have a demonstrable ability to lead successful engineering teams focused on delivery, this is a perfect position for you. We are a matrixed environment, and needing situational leadership, able to function equally well as a leader or as a contributor respecting the team opinion.

Responsibilities

  • Effectively lead a team of engineers; including hiring, coaching, mentoring, conflict resolution and performance management.

  • Work closely with each team member on career and skill development to ensure growth.

  • Collaborate with other leaders in the organization to ensure we have proper on-boarding of new team members.

  • Partner with multi-functional leaders to standardize development, testing and release processes to ensure quality products are delivered on time.

  • Monitor and actively lead the engagement and morale of your team.

  • Observe and communicate team metrics to ensure team is well-functioning. Create action plans as needed.

  • Technically leading engineering to deliver quality and value against tight deadlines.

  • Varying degrees of management depending on team needs.

Skills

  • Bachelor's degree in computer science or related field, or equivalent combination of education and recent, relevant work experience.

  • Lead and collaborate with remote employees and contractors across different time zones.

  • 5-8 years of software development experience.

  • 3-5 years of management and/or leadership experience.

  • Experience with development methodologies, and project lifecycle principles.

  • Ability to successfully plan, organize, prioritize, execute and delegate work.

  • Excellent verbal and written communication skills.

  • Strong critical thinking and analytical skills.

  • Must be sensitive to cultural differences in interactions and in the way work is done.

  • Experienced knowledge of Java.

  • Solid/expert understanding of JavaScript.

  • Experience with one of the major JS frameworks (preferably React.js).

  • Solid understanding of version control systems (Git).

  • Proficient in relational databases.

  • Significant Experience implementing and consuming REST APIs.

  • May require some travel.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Consumer Insights Researcher (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Boise, ID

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What the role entails:

This is a highly cross-functional role that works with multiple teams to deliver high fidelity quantitative and qualitative consumer insights. This role is best suited for someone that can flex between running a complex survey design as well as being able to conduct qualitative user experience research. The major activities for this role are centered around leading the research process, proper execution of research projects, and accurate analysis & presentation of results to provide useful recommendations.

What you'll do:

  • Autonomously craft, program, synthesize, and deliver research initiatives from beginning to end. This includes: collaborating with internal team members to convert business strategy into research objectives, identifying knowledge gaps, and proposing appropriate research methodology to gain the needed insights.

  • Be a crucial member for the conversion rate optimization effort. This includes, setting up site intercept surveys, A/B testing, moderated and un-moderated user prototype testing. And analyzing digital marketing metrics on lead generation, cart abandonment, and enrollment conversion.

  • Support high impact quantitative research initiatives across functions, including product, technology, strategy, and our go-to-market teams (marketing, sales, service). These projects will likely require advanced quantitative and analytical expertise. Sometimes these projects may also require qualitative and secondary research to robustly understand and validate insights.

  • Synthesize data to build impactful reports, presentations, and research assets. Clearly communicate research results and recommendations to internal partners.

Skills You Will Need Here:

  • Experience with a wide range of qualitative and quantitative research methodology. Hard-working and passionate about research with an eagerness to apply emerging research methodologies to improve the learner experience.

  • Excellent written & verbal communication skills, with the ability to explain sophisticated analysis in simple terms.

  • Able to efficiently balance multiple projects at a time while meeting delivery deadline. A problem-solver with a results-orientated approach, attention to detail and desire to produce work with minimal errors.

  • Able to proactively think out-of-the-box to bring the consumer to life in an impactful way. This includes, delivering measurable insight and deep consumer understanding of motivations, attitudes, and behaviors.

  • Collaborative partner with an understanding of how to deliver both personal and team goals. Capacity to work independently or as part of a team with a -get stuff done- mentality.

  • Able to self-manage progress against achievements and results with a high degree of accountability and personal urgency.

Qualifications Needed:

  • Master's or other advanced degree with a strong background in Human Computer Interaction, business, market research, or behavioral sciences (e.g., Business Administration, Math, Statistics, Psychology, Educational Measurement, Quantitative Sociology, Behavioral Economics/Decision Sciences)

  • 5+ years of experience conducting mixed method research, UX research experience is a plus. Past experience at a research agency is a plus.

  • Expert user of digital research and project management tools: Optimizely, Google Analytics, UserZoomGo, Hot Jar, Content/Message testing tools, Qualtrics, ethnio, online qualitative discussion boards/focus groups, etc.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Manager, Software Engineering (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Cheyenne, WY

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you will do here:

Cengage is growing! We are currently looking for a strong leader to help guide employee development and direction to our team! You will lead a team filled with highly-motivated engineers using agile methodologies (scrum) to design and build high availability enterprise software in our fast-paced environment. If you are self-motivated, collaborative and have a demonstrable ability to lead successful engineering teams focused on delivery, this is a perfect position for you. We are a matrixed environment, and needing situational leadership, able to function equally well as a leader or as a contributor respecting the team opinion.

Responsibilities

  • Effectively lead a team of engineers; including hiring, coaching, mentoring, conflict resolution and performance management.

  • Work closely with each team member on career and skill development to ensure growth.

  • Collaborate with other leaders in the organization to ensure we have proper on-boarding of new team members.

  • Partner with multi-functional leaders to standardize development, testing and release processes to ensure quality products are delivered on time.

  • Monitor and actively lead the engagement and morale of your team.

  • Observe and communicate team metrics to ensure team is well-functioning. Create action plans as needed.

  • Technically leading engineering to deliver quality and value against tight deadlines.

  • Varying degrees of management depending on team needs.

Skills

  • Bachelor's degree in computer science or related field, or equivalent combination of education and recent, relevant work experience.

  • Lead and collaborate with remote employees and contractors across different time zones.

  • 5-8 years of software development experience.

  • 3-5 years of management and/or leadership experience.

  • Experience with development methodologies, and project lifecycle principles.

  • Ability to successfully plan, organize, prioritize, execute and delegate work.

  • Excellent verbal and written communication skills.

  • Strong critical thinking and analytical skills.

  • Must be sensitive to cultural differences in interactions and in the way work is done.

  • Experienced knowledge of Java.

  • Solid/expert understanding of JavaScript.

  • Experience with one of the major JS frameworks (preferably React.js).

  • Solid understanding of version control systems (Git).

  • Proficient in relational databases.

  • Significant Experience implementing and consuming REST APIs.

  • May require some travel.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Consumer Insights Researcher (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Cheyenne, WY

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What the role entails:

This is a highly cross-functional role that works with multiple teams to deliver high fidelity quantitative and qualitative consumer insights. This role is best suited for someone that can flex between running a complex survey design as well as being able to conduct qualitative user experience research. The major activities for this role are centered around leading the research process, proper execution of research projects, and accurate analysis & presentation of results to provide useful recommendations.

What you'll do:

  • Autonomously craft, program, synthesize, and deliver research initiatives from beginning to end. This includes: collaborating with internal team members to convert business strategy into research objectives, identifying knowledge gaps, and proposing appropriate research methodology to gain the needed insights.

  • Be a crucial member for the conversion rate optimization effort. This includes, setting up site intercept surveys, A/B testing, moderated and un-moderated user prototype testing. And analyzing digital marketing metrics on lead generation, cart abandonment, and enrollment conversion.

  • Support high impact quantitative research initiatives across functions, including product, technology, strategy, and our go-to-market teams (marketing, sales, service). These projects will likely require advanced quantitative and analytical expertise. Sometimes these projects may also require qualitative and secondary research to robustly understand and validate insights.

  • Synthesize data to build impactful reports, presentations, and research assets. Clearly communicate research results and recommendations to internal partners.

Skills You Will Need Here:

  • Experience with a wide range of qualitative and quantitative research methodology. Hard-working and passionate about research with an eagerness to apply emerging research methodologies to improve the learner experience.

  • Excellent written & verbal communication skills, with the ability to explain sophisticated analysis in simple terms.

  • Able to efficiently balance multiple projects at a time while meeting delivery deadline. A problem-solver with a results-orientated approach, attention to detail and desire to produce work with minimal errors.

  • Able to proactively think out-of-the-box to bring the consumer to life in an impactful way. This includes, delivering measurable insight and deep consumer understanding of motivations, attitudes, and behaviors.

  • Collaborative partner with an understanding of how to deliver both personal and team goals. Capacity to work independently or as part of a team with a -get stuff done- mentality.

  • Able to self-manage progress against achievements and results with a high degree of accountability and personal urgency.

Qualifications Needed:

  • Master's or other advanced degree with a strong background in Human Computer Interaction, business, market research, or behavioral sciences (e.g., Business Administration, Math, Statistics, Psychology, Educational Measurement, Quantitative Sociology, Behavioral Economics/Decision Sciences)

  • 5+ years of experience conducting mixed method research, UX research experience is a plus. Past experience at a research agency is a plus.

  • Expert user of digital research and project management tools: Optimizely, Google Analytics, UserZoomGo, Hot Jar, Content/Message testing tools, Qualtrics, ethnio, online qualitative discussion boards/focus groups, etc.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Consumer Insights Researcher (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Sioux Falls, SD

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What the role entails:

This is a highly cross-functional role that works with multiple teams to deliver high fidelity quantitative and qualitative consumer insights. This role is best suited for someone that can flex between running a complex survey design as well as being able to conduct qualitative user experience research. The major activities for this role are centered around leading the research process, proper execution of research projects, and accurate analysis & presentation of results to provide useful recommendations.

What you'll do:

  • Autonomously craft, program, synthesize, and deliver research initiatives from beginning to end. This includes: collaborating with internal team members to convert business strategy into research objectives, identifying knowledge gaps, and proposing appropriate research methodology to gain the needed insights.

  • Be a crucial member for the conversion rate optimization effort. This includes, setting up site intercept surveys, A/B testing, moderated and un-moderated user prototype testing. And analyzing digital marketing metrics on lead generation, cart abandonment, and enrollment conversion.

  • Support high impact quantitative research initiatives across functions, including product, technology, strategy, and our go-to-market teams (marketing, sales, service). These projects will likely require advanced quantitative and analytical expertise. Sometimes these projects may also require qualitative and secondary research to robustly understand and validate insights.

  • Synthesize data to build impactful reports, presentations, and research assets. Clearly communicate research results and recommendations to internal partners.

Skills You Will Need Here:

  • Experience with a wide range of qualitative and quantitative research methodology. Hard-working and passionate about research with an eagerness to apply emerging research methodologies to improve the learner experience.

  • Excellent written & verbal communication skills, with the ability to explain sophisticated analysis in simple terms.

  • Able to efficiently balance multiple projects at a time while meeting delivery deadline. A problem-solver with a results-orientated approach, attention to detail and desire to produce work with minimal errors.

  • Able to proactively think out-of-the-box to bring the consumer to life in an impactful way. This includes, delivering measurable insight and deep consumer understanding of motivations, attitudes, and behaviors.

  • Collaborative partner with an understanding of how to deliver both personal and team goals. Capacity to work independently or as part of a team with a -get stuff done- mentality.

  • Able to self-manage progress against achievements and results with a high degree of accountability and personal urgency.

Qualifications Needed:

  • Master's or other advanced degree with a strong background in Human Computer Interaction, business, market research, or behavioral sciences (e.g., Business Administration, Math, Statistics, Psychology, Educational Measurement, Quantitative Sociology, Behavioral Economics/Decision Sciences)

  • 5+ years of experience conducting mixed method research, UX research experience is a plus. Past experience at a research agency is a plus.

  • Expert user of digital research and project management tools: Optimizely, Google Analytics, UserZoomGo, Hot Jar, Content/Message testing tools, Qualtrics, ethnio, online qualitative discussion boards/focus groups, etc.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Manager, Software Engineering (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Albuquerque, NM

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you will do here:

Cengage is growing! We are currently looking for a strong leader to help guide employee development and direction to our team! You will lead a team filled with highly-motivated engineers using agile methodologies (scrum) to design and build high availability enterprise software in our fast-paced environment. If you are self-motivated, collaborative and have a demonstrable ability to lead successful engineering teams focused on delivery, this is a perfect position for you. We are a matrixed environment, and needing situational leadership, able to function equally well as a leader or as a contributor respecting the team opinion.

Responsibilities

  • Effectively lead a team of engineers; including hiring, coaching, mentoring, conflict resolution and performance management.

  • Work closely with each team member on career and skill development to ensure growth.

  • Collaborate with other leaders in the organization to ensure we have proper on-boarding of new team members.

  • Partner with multi-functional leaders to standardize development, testing and release processes to ensure quality products are delivered on time.

  • Monitor and actively lead the engagement and morale of your team.

  • Observe and communicate team metrics to ensure team is well-functioning. Create action plans as needed.

  • Technically leading engineering to deliver quality and value against tight deadlines.

  • Varying degrees of management depending on team needs.

Skills

  • Bachelor's degree in computer science or related field, or equivalent combination of education and recent, relevant work experience.

  • Lead and collaborate with remote employees and contractors across different time zones.

  • 5-8 years of software development experience.

  • 3-5 years of management and/or leadership experience.

  • Experience with development methodologies, and project lifecycle principles.

  • Ability to successfully plan, organize, prioritize, execute and delegate work.

  • Excellent verbal and written communication skills.

  • Strong critical thinking and analytical skills.

  • Must be sensitive to cultural differences in interactions and in the way work is done.

  • Experienced knowledge of Java.

  • Solid/expert understanding of JavaScript.

  • Experience with one of the major JS frameworks (preferably React.js).

  • Solid understanding of version control systems (Git).

  • Proficient in relational databases.

  • Significant Experience implementing and consuming REST APIs.

  • May require some travel.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Manager, Software Engineering (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Sioux Falls, SD

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you will do here:

Cengage is growing! We are currently looking for a strong leader to help guide employee development and direction to our team! You will lead a team filled with highly-motivated engineers using agile methodologies (scrum) to design and build high availability enterprise software in our fast-paced environment. If you are self-motivated, collaborative and have a demonstrable ability to lead successful engineering teams focused on delivery, this is a perfect position for you. We are a matrixed environment, and needing situational leadership, able to function equally well as a leader or as a contributor respecting the team opinion.

Responsibilities

  • Effectively lead a team of engineers; including hiring, coaching, mentoring, conflict resolution and performance management.

  • Work closely with each team member on career and skill development to ensure growth.

  • Collaborate with other leaders in the organization to ensure we have proper on-boarding of new team members.

  • Partner with multi-functional leaders to standardize development, testing and release processes to ensure quality products are delivered on time.

  • Monitor and actively lead the engagement and morale of your team.

  • Observe and communicate team metrics to ensure team is well-functioning. Create action plans as needed.

  • Technically leading engineering to deliver quality and value against tight deadlines.

  • Varying degrees of management depending on team needs.

Skills

  • Bachelor's degree in computer science or related field, or equivalent combination of education and recent, relevant work experience.

  • Lead and collaborate with remote employees and contractors across different time zones.

  • 5-8 years of software development experience.

  • 3-5 years of management and/or leadership experience.

  • Experience with development methodologies, and project lifecycle principles.

  • Ability to successfully plan, organize, prioritize, execute and delegate work.

  • Excellent verbal and written communication skills.

  • Strong critical thinking and analytical skills.

  • Must be sensitive to cultural differences in interactions and in the way work is done.

  • Experienced knowledge of Java.

  • Solid/expert understanding of JavaScript.

  • Experience with one of the major JS frameworks (preferably React.js).

  • Solid understanding of version control systems (Git).

  • Proficient in relational databases.

  • Significant Experience implementing and consuming REST APIs.

  • May require some travel.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Consumer Insights Researcher (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Columbus, OH

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What the role entails:

This is a highly cross-functional role that works with multiple teams to deliver high fidelity quantitative and qualitative consumer insights. This role is best suited for someone that can flex between running a complex survey design as well as being able to conduct qualitative user experience research. The major activities for this role are centered around leading the research process, proper execution of research projects, and accurate analysis & presentation of results to provide useful recommendations.

What you'll do:

  • Autonomously craft, program, synthesize, and deliver research initiatives from beginning to end. This includes: collaborating with internal team members to convert business strategy into research objectives, identifying knowledge gaps, and proposing appropriate research methodology to gain the needed insights.

  • Be a crucial member for the conversion rate optimization effort. This includes, setting up site intercept surveys, A/B testing, moderated and un-moderated user prototype testing. And analyzing digital marketing metrics on lead generation, cart abandonment, and enrollment conversion.

  • Support high impact quantitative research initiatives across functions, including product, technology, strategy, and our go-to-market teams (marketing, sales, service). These projects will likely require advanced quantitative and analytical expertise. Sometimes these projects may also require qualitative and secondary research to robustly understand and validate insights.

  • Synthesize data to build impactful reports, presentations, and research assets. Clearly communicate research results and recommendations to internal partners.

Skills You Will Need Here:

  • Experience with a wide range of qualitative and quantitative research methodology. Hard-working and passionate about research with an eagerness to apply emerging research methodologies to improve the learner experience.

  • Excellent written & verbal communication skills, with the ability to explain sophisticated analysis in simple terms.

  • Able to efficiently balance multiple projects at a time while meeting delivery deadline. A problem-solver with a results-orientated approach, attention to detail and desire to produce work with minimal errors.

  • Able to proactively think out-of-the-box to bring the consumer to life in an impactful way. This includes, delivering measurable insight and deep consumer understanding of motivations, attitudes, and behaviors.

  • Collaborative partner with an understanding of how to deliver both personal and team goals. Capacity to work independently or as part of a team with a -get stuff done- mentality.

  • Able to self-manage progress against achievements and results with a high degree of accountability and personal urgency.

Qualifications Needed:

  • Master's or other advanced degree with a strong background in Human Computer Interaction, business, market research, or behavioral sciences (e.g., Business Administration, Math, Statistics, Psychology, Educational Measurement, Quantitative Sociology, Behavioral Economics/Decision Sciences)

  • 5+ years of experience conducting mixed method research, UX research experience is a plus. Past experience at a research agency is a plus.

  • Expert user of digital research and project management tools: Optimizely, Google Analytics, UserZoomGo, Hot Jar, Content/Message testing tools, Qualtrics, ethnio, online qualitative discussion boards/focus groups, etc.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Manager, Software Engineering (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Kansas City, MO

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you will do here:

Cengage is growing! We are currently looking for a strong leader to help guide employee development and direction to our team! You will lead a team filled with highly-motivated engineers using agile methodologies (scrum) to design and build high availability enterprise software in our fast-paced environment. If you are self-motivated, collaborative and have a demonstrable ability to lead successful engineering teams focused on delivery, this is a perfect position for you. We are a matrixed environment, and needing situational leadership, able to function equally well as a leader or as a contributor respecting the team opinion.

Responsibilities

  • Effectively lead a team of engineers; including hiring, coaching, mentoring, conflict resolution and performance management.

  • Work closely with each team member on career and skill development to ensure growth.

  • Collaborate with other leaders in the organization to ensure we have proper on-boarding of new team members.

  • Partner with multi-functional leaders to standardize development, testing and release processes to ensure quality products are delivered on time.

  • Monitor and actively lead the engagement and morale of your team.

  • Observe and communicate team metrics to ensure team is well-functioning. Create action plans as needed.

  • Technically leading engineering to deliver quality and value against tight deadlines.

  • Varying degrees of management depending on team needs.

Skills

  • Bachelor's degree in computer science or related field, or equivalent combination of education and recent, relevant work experience.

  • Lead and collaborate with remote employees and contractors across different time zones.

  • 5-8 years of software development experience.

  • 3-5 years of management and/or leadership experience.

  • Experience with development methodologies, and project lifecycle principles.

  • Ability to successfully plan, organize, prioritize, execute and delegate work.

  • Excellent verbal and written communication skills.

  • Strong critical thinking and analytical skills.

  • Must be sensitive to cultural differences in interactions and in the way work is done.

  • Experienced knowledge of Java.

  • Solid/expert understanding of JavaScript.

  • Experience with one of the major JS frameworks (preferably React.js).

  • Solid understanding of version control systems (Git).

  • Proficient in relational databases.

  • Significant Experience implementing and consuming REST APIs.

  • May require some travel.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Consumer Insights Researcher (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Kansas City, MO

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What the role entails:

This is a highly cross-functional role that works with multiple teams to deliver high fidelity quantitative and qualitative consumer insights. This role is best suited for someone that can flex between running a complex survey design as well as being able to conduct qualitative user experience research. The major activities for this role are centered around leading the research process, proper execution of research projects, and accurate analysis & presentation of results to provide useful recommendations.

What you'll do:

  • Autonomously craft, program, synthesize, and deliver research initiatives from beginning to end. This includes: collaborating with internal team members to convert business strategy into research objectives, identifying knowledge gaps, and proposing appropriate research methodology to gain the needed insights.

  • Be a crucial member for the conversion rate optimization effort. This includes, setting up site intercept surveys, A/B testing, moderated and un-moderated user prototype testing. And analyzing digital marketing metrics on lead generation, cart abandonment, and enrollment conversion.

  • Support high impact quantitative research initiatives across functions, including product, technology, strategy, and our go-to-market teams (marketing, sales, service). These projects will likely require advanced quantitative and analytical expertise. Sometimes these projects may also require qualitative and secondary research to robustly understand and validate insights.

  • Synthesize data to build impactful reports, presentations, and research assets. Clearly communicate research results and recommendations to internal partners.

Skills You Will Need Here:

  • Experience with a wide range of qualitative and quantitative research methodology. Hard-working and passionate about research with an eagerness to apply emerging research methodologies to improve the learner experience.

  • Excellent written & verbal communication skills, with the ability to explain sophisticated analysis in simple terms.

  • Able to efficiently balance multiple projects at a time while meeting delivery deadline. A problem-solver with a results-orientated approach, attention to detail and desire to produce work with minimal errors.

  • Able to proactively think out-of-the-box to bring the consumer to life in an impactful way. This includes, delivering measurable insight and deep consumer understanding of motivations, attitudes, and behaviors.

  • Collaborative partner with an understanding of how to deliver both personal and team goals. Capacity to work independently or as part of a team with a -get stuff done- mentality.

  • Able to self-manage progress against achievements and results with a high degree of accountability and personal urgency.

Qualifications Needed:

  • Master's or other advanced degree with a strong background in Human Computer Interaction, business, market research, or behavioral sciences (e.g., Business Administration, Math, Statistics, Psychology, Educational Measurement, Quantitative Sociology, Behavioral Economics/Decision Sciences)

  • 5+ years of experience conducting mixed method research, UX research experience is a plus. Past experience at a research agency is a plus.

  • Expert user of digital research and project management tools: Optimizely, Google Analytics, UserZoomGo, Hot Jar, Content/Message testing tools, Qualtrics, ethnio, online qualitative discussion boards/focus groups, etc.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Manager, Software Engineering (Remote) - Cengage Group
Posted: Nov 16, 2022 03:58
Columbus, OH

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you will do here:

Cengage is growing! We are currently looking for a strong leader to help guide employee development and direction to our team! You will lead a team filled with highly-motivated engineers using agile methodologies (scrum) to design and build high availability enterprise software in our fast-paced environment. If you are self-motivated, collaborative and have a demonstrable ability to lead successful engineering teams focused on delivery, this is a perfect position for you. We are a matrixed environment, and needing situational leadership, able to function equally well as a leader or as a contributor respecting the team opinion.

Responsibilities

  • Effectively lead a team of engineers; including hiring, coaching, mentoring, conflict resolution and performance management.

  • Work closely with each team member on career and skill development to ensure growth.

  • Collaborate with other leaders in the organization to ensure we have proper on-boarding of new team members.

  • Partner with multi-functional leaders to standardize development, testing and release processes to ensure quality products are delivered on time.

  • Monitor and actively lead the engagement and morale of your team.

  • Observe and communicate team metrics to ensure team is well-functioning. Create action plans as needed.

  • Technically leading engineering to deliver quality and value against tight deadlines.

  • Varying degrees of management depending on team needs.

Skills

  • Bachelor's degree in computer science or related field, or equivalent combination of education and recent, relevant work experience.

  • Lead and collaborate with remote employees and contractors across different time zones.

  • 5-8 years of software development experience.

  • 3-5 years of management and/or leadership experience.

  • Experience with development methodologies, and project lifecycle principles.

  • Ability to successfully plan, organize, prioritize, execute and delegate work.

  • Excellent verbal and written communication skills.

  • Strong critical thinking and analytical skills.

  • Must be sensitive to cultural differences in interactions and in the way work is done.

  • Experienced knowledge of Java.

  • Solid/expert understanding of JavaScript.

  • Experience with one of the major JS frameworks (preferably React.js).

  • Solid understanding of version control systems (Git).

  • Proficient in relational databases.

  • Significant Experience implementing and consuming REST APIs.

  • May require some travel.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Manager, Software Engineering - Cengage Group
Posted: Nov 15, 2022 02:19
Mason, OH

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What You'll Do Here:

As a Manager of Software Engineering for Cengage's Authoring Enablement team, your time, effort and attention will be divided between people management and project team engineering responsibilities-managing a team of software developers as well as contributing to application development and support. This team supports the services and tools that support authoring assessment content used by Cengage courseware platforms.

Job Duties

As a Functional Manager (coach)

  • Lead a strong and engaged team passionate about delivering quality software.

  • Meet with the product and technology team leads to understand functional & technological needs of the business, and provide guidance on potential solutions.

  • Work with the team to design, architect, and implement new features.

  • Collaborate with internal and enterprise technology teams to design and develop solutions that solve complex business problems.

  • Evolve the technology stack to meet growing demands for high availability and scale in an operationally sound manner.

  • Continuously evaluate the size & staffing of your team to ensure that business objectives are delivered in a predictable & efficient way

  • Support and promote individual professional development and career growth for your team members.

  • Interviewing & hiring new team members, as well as assisting other managers with the assessing of prospective candidates.

As a Team Member (player)

  • Demonstrate a solid understanding of software development and design.

  • Help breakdown, estimate, and commit to the delivery of small increments of work.

  • As appropriate, use a variety of software development techniques (e.g. pair programming, test driven development) to ensure consistently high-quality software.

  • Perform root cause analysis, technology evaluation, and design spikes to define architecture supporting high-quality resilient software and aid in early risk/dependency detection

Skills Needed:

Required

  • Bachelor's degree in Computer Science or a related field (or equivalent combination of education and relevant work experience).

  • Proven experience leading software engineering in an agile environment following a continuous delivery approach.

  • Strong teamwork orientation and the ability to foster collaboration within and across teams.

  • Ability to manage multiple tasks, while identifying and effectively resolving project issues within a fast-paced environment.

  • Experienced knowledge of various languages and web technologies/frameworks (Java, JavaScript, CSS, HTML, jQuery, etc).

  • Solid understanding of version control systems (Git).

  • Ability to effectively collaborate closely between dev team and business users; presenting technical concepts in language suited to the audience.

  • Creative problem solving skills and ability to communicate and translate feedback, needs and solutions.

  • Must be aware of cultural differences in interactions and in the way work gets done.

  • May require up to 10% travel.

Preferred

  • Previous experience delivering products using Agile development practices (CI/CD, TDD).

  • Can ensure "Engineering Excellence" (e.g. Testing, Security, processes).Engineering Excellence" (e.g. Testing, Security, processes)

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Gale Royalties Manager - Cengage Group
Posted: Nov 15, 2022 02:19
Farmington Hills, MI

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

The Royalties Manager is a newly established role for Gale, a Cengage Group business. This will be a critical new member of the Publisher Relations team and will report directly to the senior manager of that group. The role will be focused on day-to-day royalty related activities for our eBooks and periodicals and on improvements in processes, quality control, publisher relationships, the integrity of reporting and royalty payments, and efficiencies. This person will also be instrumental in thinking strategically about third party relationships and how best to optimize those. The role will collaborate closely with the Content Data Operations team that is a shared service across Cengage Group, Publisher Relations, Gale Product Managers, Finance, and the Continuous Improvement Office. It is anticipated that this person may have 1-2 direct reports over time.

Key to success in this position is the ability to clearly articulate the big picture as well as roll up the sleeves and dive into details. A strong data-orientation is critical. The ideal candidate will command a strong understanding of royalty intricacies, be analytical, highly value accuracy and proficiency, seek to improve the experience of all internal and external partners, and be pro-active in solutioning complex issues.

General responsibilities

Strategic & Analytical

  • Analyze complex royalty related issues including root-cause analysis, partner with the appropriate owner to correct

  • Develop a tracking mechanism for issues and communicate statuses and impacts to senior management and partners on an ongoing basis

  • Act with urgency to attend to publisher requests and reach resolutions expediently and effectively; improve relationships and establish trust

  • Be the go-to person for the Gale business on eBook and periodical royalty related issues, questions, or data needs

  • Implement process improvements that reduce time, risk, and errors including for the operational and recurring responsibilities noted below; partner with the Continuous Improvement Office, as needed, to assess and execute on these improvements; partner with the CDO to identify, influence, and guide them on their enhancement opportunities

  • Increase the integrity of royalty results in financial reports, statements, and payments, working closely with Finance and other key groups. Create transparency into such things as unearned guarantees, individual publisher performance and profitability, etc.

  • Communicate effectively to internal partners with regular updates and report-outs to the VP of Finance and the full Gale Executive Leadership Team

  • Together with the head of Publisher Relations, establish a documented interaction model with the Content Data Operations group (CDO) with clear roles and responsibilities, service expectations, and norms

  • Seek ways to lower royalty costs and improve the margins of the business

  • Ad hoc projects that include exposure to Finance, senior leadership, and the broader Cengage organization.

Operational & Recurring

  • Facilitate the monthly importation of usage data into systems so that royalties can be accurately calculated

  • Create and distribute publisher statements in desired formats; work closely with the software owner to determine if automation can be achieved

  • Liaise with Cengage's Vendor Management team on third party onboarding and requests such as address and direct deposit changes, rights reversion, requests for 1099s, etc.

  • Own payments for advances and licensing fees

Skills you will need here:

  • Bachelor's degree or quantitative/analytics certification preferred

  • 5 years of professional experience in Publisher Relations, business analysis, and/ or accounting and reconciliations

  • Excellent analytical and problem solving skills to manage and resolve highly complex business issues

  • Lean six sigma background or related experience in continuous improvement

  • Highly proficient with data mining and analysis; keen eye for detail

  • Strong influencing abilities, verbal and written communication, and executive presence

  • Superb interpersonal skills, with a demonstrated ability to forge strong relationships with diverse partners

  • Strong proficiency with MS Office, especially Excel

  • Proven ability to manage competing priorities

At Gale, a Cengage Group company, we partner with librarians and educators around the world to connect 30 million distinct learners annually to essential, digital content through user-friendly technology that enhances experiences and improves learning outcomes. For more than 65 years, Gale has collaborated with academic institutions, schools, and public libraries around the world, empowering discovery and insights that push the boundaries of traditional research and advance learners in all areas of life.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Manager, Software Engineering - Cengage Group
Posted: Nov 15, 2022 02:19
Farmington Hills, MI

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What You'll Do Here:

As a Manager of Software Engineering for Cengage's Authoring Enablement team, your time, effort and attention will be divided between people management and project team engineering responsibilities-managing a team of software developers as well as contributing to application development and support. This team supports the services and tools that support authoring assessment content used by Cengage courseware platforms.

Job Duties

As a Functional Manager (coach)

  • Lead a strong and engaged team passionate about delivering quality software.

  • Meet with the product and technology team leads to understand functional & technological needs of the business, and provide guidance on potential solutions.

  • Work with the team to design, architect, and implement new features.

  • Collaborate with internal and enterprise technology teams to design and develop solutions that solve complex business problems.

  • Evolve the technology stack to meet growing demands for high availability and scale in an operationally sound manner.

  • Continuously evaluate the size & staffing of your team to ensure that business objectives are delivered in a predictable & efficient way

  • Support and promote individual professional development and career growth for your team members.

  • Interviewing & hiring new team members, as well as assisting other managers with the assessing of prospective candidates.

As a Team Member (player)

  • Demonstrate a solid understanding of software development and design.

  • Help breakdown, estimate, and commit to the delivery of small increments of work.

  • As appropriate, use a variety of software development techniques (e.g. pair programming, test driven development) to ensure consistently high-quality software.

  • Perform root cause analysis, technology evaluation, and design spikes to define architecture supporting high-quality resilient software and aid in early risk/dependency detection

Skills Needed:

Required

  • Bachelor's degree in Computer Science or a related field (or equivalent combination of education and relevant work experience).

  • Proven experience leading software engineering in an agile environment following a continuous delivery approach.

  • Strong teamwork orientation and the ability to foster collaboration within and across teams.

  • Ability to manage multiple tasks, while identifying and effectively resolving project issues within a fast-paced environment.

  • Experienced knowledge of various languages and web technologies/frameworks (Java, JavaScript, CSS, HTML, jQuery, etc).

  • Solid understanding of version control systems (Git).

  • Ability to effectively collaborate closely between dev team and business users; presenting technical concepts in language suited to the audience.

  • Creative problem solving skills and ability to communicate and translate feedback, needs and solutions.

  • Must be aware of cultural differences in interactions and in the way work gets done.

  • May require up to 10% travel.

Preferred

  • Previous experience delivering products using Agile development practices (CI/CD, TDD).

  • Can ensure "Engineering Excellence" (e.g. Testing, Security, processes).Engineering Excellence" (e.g. Testing, Security, processes)

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Account Manager (Remote) - Cengage Group
Posted: Nov 04, 2022 04:42
Kansas City, MO

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Account Manager will develop strong customer relationships and manage accounts within their assigned territory by developing and implementing selling programs and proactive customer service policies with instructors and department heads in the High School/CTE market segment. A strong emphasis will be on digital conversion/sales. The core mission is to increase sales by stated quotas while adding new customers and guarding against attrition of existing accounts.

What you'll do here:

  • Manage existing accounts: grow sales of products and services through solution selling methods, understand changing customer needs, work with customer support to insure proper fulfillment of orders and digital delivery.

  • Identify new school programs and those using competitor curriculum and convert to Milady; maintain quality contacts and employ company resources as needed to close sales.

  • Work with Implementation & Training Specialists to convert and close digital sales.

  • Become a beauty industry and Milady product expert. Understand the High School/CTE business and their unique needs as well as each state's licensing requirements and available funding.

  • Become proficient in Magellan, SalesForce, E1 and Datawarehouse, and use these sales and marketing tools to their full capability.

  • Reach all assigned sales goals.

  • Prepare complete, accurate, detailed reports within established timelines: customer reports, trip reports, weekly reports, monthly reports, and special reports as requested.

  • Develop and implement strategic plans which maximize sales opportunities.

  • Attend assigned trade shows to foster relationships, promote product and close sales. Conduct school visits with key accounts to address strategic initiatives.

Skills You Will Need Here:

Required

  • Some college course completion

  • 3+ Years of sales experience, showcasing a successful track record in a consultative sales position; demonstrated results in the needs-based selling process; and territory management

  • Self-motivated, goal achiever with a strong work ethic

  • Outstanding verbal and written communication skills and a desire to influence and persuade people

  • Strong organizational, time management, and personal skills to successfully communicate and negotiate with internal and external customers

  • Advanced computer skills and knowledge (including Excel) are necessary to manage assigned duties as well as educating customers on new content delivery platforms and programs

  • Flexibility and adaptability to change

  • Ability to travel overnight as required to attend conferences as needed

Preferred:

  • AA/AS degree

  • Beauty and Wellness Industry experience

  • High School/CTE market experience

Milady, a Cengage Group Company, is the number one provider of beauty and wellness learning solutions for schools all over the world. Since 1927, we have proudly provided the industry with educational resources for programs in Cosmetology, Esthetics, Barbering, Nail Technology, Makeup, Massage Therapy, Salon & Spa Management and Business Training.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Inside Account Executive - Cengage Group
Posted: Nov 02, 2022 03:30
Mason, OH

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What you'll do:

Plan for Success

  • Plan, organize, and prioritize sales activities to achieve sales targets.

  • Use database tools to develop and maintain opportunities pipeline for every account in assigned territory.

  • Create and implement strategic plans for opportunities through resource management and internal collaboration.

  • Develop product knowledge and digital skills for sales calls, presentations and delivery of digital courses.

  • Provide support for instructor course set-up and student course access to drive digital activations, and usage.

  • Build itineraries and daily plans that effectively address territory priorities and optimize customer engagement.

Deliver Results

  • Achieve and/or exceed established sales targets by promoting Cengage solutions to all customers.

  • Conduct sales calls with decision makers to identify needs, propose solutions and establish relationships.

  • Represent all product offerings and platforms across disciplines for the territory.

  • Collaborate internally with account partners to implement institutional sales strategies and ensure complete coverage of all Cengage solutions for an account.

  • Use resources and internal sales support for digital customer course builds, training and implementation.

  • Confirm and communicate details with customers on options to access Cengage content in use at each account.

  • Develop relationships with channel partners to coordinate shared delivery of content and gain understanding of campus initiatives.

Manage Your Business

  • Use data to identify priorities for allocation of time and resources.

  • Continue ongoing updates and maintenance of customer database.

  • Handle travel, business and sampling budgets effectively.

  • Provide clear, timely communication and accurate reporting.

  • Exhibit digital proficiency with internal systems and when sharing Cengage solutions.

Skills You Will Need Here:

Basic:

  • BA /BS or equivalent work experience and a proven, successful track record in a prior sales position.

  • Minimum of two years of successful sales or customer interaction experience.

  • Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.

  • Highly flexible and adaptable to change.

  • High energy and good communication skills both written and verbal.

  • Strong presentation skills.

  • Competitive spirit and high business acumen.

  • Demonstrated understanding of applied computer technology.

  • Comfortable using technology in performing routine job tasks and for product demonstration purposes.

  • Outstanding organizational and time management skills.

  • Proficiency in PC and Microsoft Office applications.

  • Ability to travel with some overnight in certain territories and for sales meetings; must be able to travel by both auto and air.

  • Located within assigned sales territory or near a Cengage office for an Inside Sales role.

Preferred:

  • Direct sales, marketing, or editorial experience

  • Prior edtech sales experience

  • Proficiency in social media web platforms

  • Driven to succeed

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Inside Account Executive - Cengage Group
Posted: Nov 02, 2022 03:30
Dayton, OH

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What you'll do:

Plan for Success

  • Plan, organize, and prioritize sales activities to achieve sales targets.

  • Use database tools to develop and maintain opportunities pipeline for every account in assigned territory.

  • Create and implement strategic plans for opportunities through resource management and internal collaboration.

  • Develop product knowledge and digital skills for sales calls, presentations and delivery of digital courses.

  • Provide support for instructor course set-up and student course access to drive digital activations, and usage.

  • Build itineraries and daily plans that effectively address territory priorities and optimize customer engagement.

Deliver Results

  • Achieve and/or exceed established sales targets by promoting Cengage solutions to all customers.

  • Conduct sales calls with decision makers to identify needs, propose solutions and establish relationships.

  • Represent all product offerings and platforms across disciplines for the territory.

  • Collaborate internally with account partners to implement institutional sales strategies and ensure complete coverage of all Cengage solutions for an account.

  • Use resources and internal sales support for digital customer course builds, training and implementation.

  • Confirm and communicate details with customers on options to access Cengage content in use at each account.

  • Develop relationships with channel partners to coordinate shared delivery of content and gain understanding of campus initiatives.

Manage Your Business

  • Use data to identify priorities for allocation of time and resources.

  • Continue ongoing updates and maintenance of customer database.

  • Handle travel, business and sampling budgets effectively.

  • Provide clear, timely communication and accurate reporting.

  • Exhibit digital proficiency with internal systems and when sharing Cengage solutions.

Skills You Will Need Here:

Basic:

  • BA /BS or equivalent work experience and a proven, successful track record in a prior sales position.

  • Minimum of two years of successful sales or customer interaction experience.

  • Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.

  • Highly flexible and adaptable to change.

  • High energy and good communication skills both written and verbal.

  • Strong presentation skills.

  • Competitive spirit and high business acumen.

  • Demonstrated understanding of applied computer technology.

  • Comfortable using technology in performing routine job tasks and for product demonstration purposes.

  • Outstanding organizational and time management skills.

  • Proficiency in PC and Microsoft Office applications.

  • Ability to travel with some overnight in certain territories and for sales meetings; must be able to travel by both auto and air.

  • Located within assigned sales territory or near a Cengage office for an Inside Sales role.

Preferred:

  • Direct sales, marketing, or editorial experience

  • Prior edtech sales experience

  • Proficiency in social media web platforms

  • Driven to succeed

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Customer Success Manager - Cengage Group
Posted: Nov 02, 2022 03:30
Indianapolis, IN

Job Description

This role is open to candidates in the following locations: Michigan: Detroit, Ann Arbor, Grand Rapids, Northwest Ohio, northern Indiana

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What you'll do here:

Reporting to the District Manager, as a Customer Success Manager you will provide pre-sale support for digital product sales, with a central focus on driving large digital adoptions

  • Working with your District Manager you will create district-wide strategies to increase digital sales and usage

  • Develop and maintain relationships with IT decision makers and administrators at key digital accounts in assigned accounts

  • Maintain up to date knowledge of all systems, policies and procedures on campuses that can and could affect successful implementation of digital products

  • Partner with District Manager, Account Executives, and Learning Consultants in digital learning solution sales by participating as needed in large adoption sales discussions and demonstrating depth of Cengage digital solutions support

  • Identify potential Digital Power Users and collaborate to involve them in the Cengage Learning Digital Power User Program

  • Coordinate with Engagement Manager to develop digital product account development strategies at large accounts in the assigned district

  • Proactively engage with existing customers to drive retention of large digital adoptions

Provide digital training and product implementation support at large digital adoptions

  • Partner with customers' IT administrators and digital learning specialists to ensure smooth implementation of digital solutions

  • Provide virtual and in-person product training for faculty and other key users (eg TAs) at large adoptions

  • Coordinate and deliver First Class In-Service at start of each term for large digital adoptions

  • Provide weekly post-sale training and implementation updates to appropriate District Manager, Account Executives, Learning Consultants and Digital Solutions Coordinators

  • Collaborate with other CSMs to plan and conduct Digital Implementation workshops to connect successful users of our digital products and build a concrete peer-support network

  • Coordinate with District Manager, Account Executives, Learning Consultants, Digital Solutions Coordinators, and others to ensure complete customer service for large digital adoptions

  • Take intervention action as necessary to improve of customer service experience

Monitor usage of digital products and design & implement usage growth strategies at large digital adoptions

  • Work with data & analytics provided by Sales Operations to monitor digital product usage at large adoptions

  • Proactively identify at-risk adoptions due to digital usage issues

  • Gather feedback from customers, Account Executives, Learning Consultants, Digital Solutions Coordinators, and other internal stakeholders to identify barriers to usage

  • Develop strategies to increase usage and work with internal partners and customers to implement those strategies

Gather customer feedback and market intelligence and share with internal Product and Sales teams to help improve customer experience and outcomes from our digital solutions

  • Provide Editorial, Sales, and Marketing with competitive information and customer feedback regarding our digital solutions to improve customer experience, efficacy, and engagement

  • Ensure the transfer of product knowledge to the Inside sales teams by working with Account Executives and Learning Consultants and conducting selected joint customers calls

  • Identify and report discipline- / school-specific trends affecting future product opportunities to Editorial, Marketing and Product Development

  • Provide product market feedback to in house teams on a bi-weekly basis

  • Work with in-house teams to identify targets for digital pilots

  • Support digital product training for Inside sales team

Skills you will need here:

  • BA/BS degree or equivalent work experience

  • Flexibility and adaptability to change

  • 3-5 years of successful direct sales, marketing or editorial experience

  • Demonstrated understanding of and comfort with computer-based technology

  • Effective oral and written communication skills

  • Strong training / presentation skills

  • Ability to communicate clearly in virtual and in-person settings

  • Evidence of strong customer orientation and ability to form and build effective customer relationships

  • Ability to travel overnight as required to close sales and attend internal meetings

Preferred

  • Experience in Higher Education sales

  • Experience in the use and implementation of digital learning products in higher education settings

  • Familiarity with Learning Management Systems (LMS) and other instructional technology highly desired

  • Experience delivering digital product training educational settings; higher education experience highly desired

  • Ability to work effectively in a group and reach decisions by consensus

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Inside Account Executive - Cengage Group
Posted: Nov 02, 2022 03:30
Indianapolis, IN

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What you'll do:

Plan for Success

  • Plan, organize, and prioritize sales activities to achieve sales targets.

  • Use database tools to develop and maintain opportunities pipeline for every account in assigned territory.

  • Create and implement strategic plans for opportunities through resource management and internal collaboration.

  • Develop product knowledge and digital skills for sales calls, presentations and delivery of digital courses.

  • Provide support for instructor course set-up and student course access to drive digital activations, and usage.

  • Build itineraries and daily plans that effectively address territory priorities and optimize customer engagement.

Deliver Results

  • Achieve and/or exceed established sales targets by promoting Cengage solutions to all customers.

  • Conduct sales calls with decision makers to identify needs, propose solutions and establish relationships.

  • Represent all product offerings and platforms across disciplines for the territory.

  • Collaborate internally with account partners to implement institutional sales strategies and ensure complete coverage of all Cengage solutions for an account.

  • Use resources and internal sales support for digital customer course builds, training and implementation.

  • Confirm and communicate details with customers on options to access Cengage content in use at each account.

  • Develop relationships with channel partners to coordinate shared delivery of content and gain understanding of campus initiatives.

Manage Your Business

  • Use data to identify priorities for allocation of time and resources.

  • Continue ongoing updates and maintenance of customer database.

  • Handle travel, business and sampling budgets effectively.

  • Provide clear, timely communication and accurate reporting.

  • Exhibit digital proficiency with internal systems and when sharing Cengage solutions.

Skills You Will Need Here:

Basic:

  • BA /BS or equivalent work experience and a proven, successful track record in a prior sales position.

  • Minimum of two years of successful sales or customer interaction experience.

  • Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.

  • Highly flexible and adaptable to change.

  • High energy and good communication skills both written and verbal.

  • Strong presentation skills.

  • Competitive spirit and high business acumen.

  • Demonstrated understanding of applied computer technology.

  • Comfortable using technology in performing routine job tasks and for product demonstration purposes.

  • Outstanding organizational and time management skills.

  • Proficiency in PC and Microsoft Office applications.

  • Ability to travel with some overnight in certain territories and for sales meetings; must be able to travel by both auto and air.

  • Located within assigned sales territory or near a Cengage office for an Inside Sales role.

Preferred:

  • Direct sales, marketing, or editorial experience

  • Prior edtech sales experience

  • Proficiency in social media web platforms

  • Driven to succeed

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Customer Success Manager - Cengage Group
Posted: Nov 02, 2022 03:30
Grand Rapids, MI

Job Description

This role is open to candidates in the following locations: Michigan: Detroit, Ann Arbor, Grand Rapids, Northwest Ohio, northern Indiana

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What you'll do here:

Reporting to the District Manager, as a Customer Success Manager you will provide pre-sale support for digital product sales, with a central focus on driving large digital adoptions

  • Working with your District Manager you will create district-wide strategies to increase digital sales and usage

  • Develop and maintain relationships with IT decision makers and administrators at key digital accounts in assigned accounts

  • Maintain up to date knowledge of all systems, policies and procedures on campuses that can and could affect successful implementation of digital products

  • Partner with District Manager, Account Executives, and Learning Consultants in digital learning solution sales by participating as needed in large adoption sales discussions and demonstrating depth of Cengage digital solutions support

  • Identify potential Digital Power Users and collaborate to involve them in the Cengage Learning Digital Power User Program

  • Coordinate with Engagement Manager to develop digital product account development strategies at large accounts in the assigned district

  • Proactively engage with existing customers to drive retention of large digital adoptions

Provide digital training and product implementation support at large digital adoptions

  • Partner with customers' IT administrators and digital learning specialists to ensure smooth implementation of digital solutions

  • Provide virtual and in-person product training for faculty and other key users (eg TAs) at large adoptions

  • Coordinate and deliver First Class In-Service at start of each term for large digital adoptions

  • Provide weekly post-sale training and implementation updates to appropriate District Manager, Account Executives, Learning Consultants and Digital Solutions Coordinators

  • Collaborate with other CSMs to plan and conduct Digital Implementation workshops to connect successful users of our digital products and build a concrete peer-support network

  • Coordinate with District Manager, Account Executives, Learning Consultants, Digital Solutions Coordinators, and others to ensure complete customer service for large digital adoptions

  • Take intervention action as necessary to improve of customer service experience

Monitor usage of digital products and design & implement usage growth strategies at large digital adoptions

  • Work with data & analytics provided by Sales Operations to monitor digital product usage at large adoptions

  • Proactively identify at-risk adoptions due to digital usage issues

  • Gather feedback from customers, Account Executives, Learning Consultants, Digital Solutions Coordinators, and other internal stakeholders to identify barriers to usage

  • Develop strategies to increase usage and work with internal partners and customers to implement those strategies

Gather customer feedback and market intelligence and share with internal Product and Sales teams to help improve customer experience and outcomes from our digital solutions

  • Provide Editorial, Sales, and Marketing with competitive information and customer feedback regarding our digital solutions to improve customer experience, efficacy, and engagement

  • Ensure the transfer of product knowledge to the Inside sales teams by working with Account Executives and Learning Consultants and conducting selected joint customers calls

  • Identify and report discipline- / school-specific trends affecting future product opportunities to Editorial, Marketing and Product Development

  • Provide product market feedback to in house teams on a bi-weekly basis

  • Work with in-house teams to identify targets for digital pilots

  • Support digital product training for Inside sales team

Skills you will need here:

  • BA/BS degree or equivalent work experience

  • Flexibility and adaptability to change

  • 3-5 years of successful direct sales, marketing or editorial experience

  • Demonstrated understanding of and comfort with computer-based technology

  • Effective oral and written communication skills

  • Strong training / presentation skills

  • Ability to communicate clearly in virtual and in-person settings

  • Evidence of strong customer orientation and ability to form and build effective customer relationships

  • Ability to travel overnight as required to close sales and attend internal meetings

Preferred

  • Experience in Higher Education sales

  • Experience in the use and implementation of digital learning products in higher education settings

  • Familiarity with Learning Management Systems (LMS) and other instructional technology highly desired

  • Experience delivering digital product training educational settings; higher education experience highly desired

  • Ability to work effectively in a group and reach decisions by consensus

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail