Posted - Sep 30, 2024
Overview To assist with planning, managing, and directing quantitative mo...
Overview To assist with planning, managing, and directing quantitative modeling functions for the Lending Department. Assist in managing the develop...
Posted - Sep 30, 2024
Overview To assist with planning, managing, and directing quantitative mo...
Overview To assist with planning, managing, and directing quantitative modeling functions for the Lending Department. Assist in managing the develop...
Posted - Sep 30, 2024
Overview Provide technical and functional expertise in support of the str...
Overview Provide technical and functional expertise in support of the strategic technology and business innovation programs. Analyze business needs...
Posted - Sep 30, 2024
Overview Provide technical and functional expertise in support of the str...
Overview Provide technical and functional expertise in support of the strategic technology and business innovation programs. Analyze business needs...
Posted - Sep 30, 2024
Overview To respond to inquiries and requests from members and other indi...
Overview To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact c...
Posted - Sep 30, 2024
Overview To respond to inquiries and requests from members and other indi...
Overview To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact c...
Posted - Sep 30, 2024
Overview Provide technical and functional expertise in support of the str...
Overview Provide technical and functional expertise in support of the strategic technology and business innovation programs. Analyze business needs...
Posted - Sep 30, 2024
Overview Provide technical and functional expertise in support of the str...
Overview Provide technical and functional expertise in support of the strategic technology and business innovation programs. Analyze business needs...
Posted - Sep 30, 2024
Overview To provide financial consulting services to assist members and n...
Overview To provide financial consulting services to assist members and non-members with identifying their financial goals and objectives via teleph...
Posted - Sep 30, 2024
Overview To provide financial consulting services to assist members and n...
Overview To provide financial consulting services to assist members and non-members with identifying their financial goals and objectives via teleph...
Posted - Sep 30, 2024
Overview Looking to join a dynamic data analytics team and turn data into...
Overview Looking to join a dynamic data analytics team and turn data into insights? The Lending Analytics Business Intelligence & Data Science t...
Posted - Sep 30, 2024
Overview Looking to join a dynamic data analytics team and turn data into...
Overview Looking to join a dynamic data analytics team and turn data into insights? The Lending Analytics Business Intelligence & Data Science t...
Posted - Sep 30, 2024
Overview To manage, influence, and lead development direction and optimal...
Overview To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, eval...
Posted - Sep 30, 2024
Overview To manage, influence, and lead development direction and optimal...
Overview To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, eval...
Posted - Sep 30, 2024
Overview Support business decisions by providing quantitative and qualita...
Overview Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leade...
Posted - Sep 30, 2024
Overview Support business decisions by providing quantitative and qualita...
Overview Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leade...
Posted - Sep 30, 2024
Overview To interview and counsel members about first mortgage loans and...
Overview To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal rela...
Posted - Sep 30, 2024
Overview To interview and counsel members about first mortgage loans and...
Overview To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal rela...
Posted - Sep 30, 2024
Overview To provide comprehensive Enterprise Architecture (EA) leadership...
Overview To provide comprehensive Enterprise Architecture (EA) leadership in supporting various domains like Fraud & Security, Consumer & Bu...
Posted - Sep 30, 2024
Overview To provide comprehensive Enterprise Architecture (EA) leadership...
Overview To provide comprehensive Enterprise Architecture (EA) leadership in supporting various domains like Fraud & Security, Consumer & Bu...
Posted - Sep 30, 2024
Overview To provide assistance and aid in the formulating of user-centere...
Overview To provide assistance and aid in the formulating of user-centered design strategies and solutions for digital experiences and initiatives u...
Posted - Sep 30, 2024
Overview To provide assistance and aid in the formulating of user-centere...
Overview To provide assistance and aid in the formulating of user-centered design strategies and solutions for digital experiences and initiatives u...
Posted - Sep 30, 2024
Overview To provide members and prospective members the full range of pro...
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depositor...
Posted - Sep 30, 2024
Overview To provide members and prospective members the full range of pro...
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depositor...
Posted - Sep 27, 2024
Overview To provide members and prospective members the full range of pro...
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depositor...
Posted - Sep 27, 2024
Overview To provide members and prospective members the full range of pro...
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depositor...
Posted - Sep 27, 2024
Overview To provide members and prospective members the full range of pro...
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depositor...
Posted - Sep 27, 2024
Overview To provide members and prospective members the full range of pro...
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depositor...
Posted - Sep 27, 2024
Overview To provide a variety of administrative support functions within...
Overview To provide a variety of administrative support functions within respective Collection unit(s), in support of daily operations. Under superv...
Posted - Sep 27, 2024
Overview To provide a variety of administrative support functions within...
Overview To provide a variety of administrative support functions within respective Collection unit(s), in support of daily operations. Under superv...
Posted - Sep 27, 2024
Overview To provide advice and counsel regarding various legal aspects of...
Overview To provide advice and counsel regarding various legal aspects of Navy Federal Credit Union, advising management and business units on a wid...
Posted - Sep 27, 2024
Overview To provide advice and counsel regarding various legal aspects of...
Overview To provide advice and counsel regarding various legal aspects of Navy Federal Credit Union, advising management and business units on a wid...
Posted - Sep 27, 2024
Overview Support and lead the Enterprise Data Governance (EDG) Office in...
Overview Support and lead the Enterprise Data Governance (EDG) Office in developing and enhancing data access management for our cloud enterprise da...
Posted - Sep 27, 2024
Overview Support and lead the Enterprise Data Governance (EDG) Office in...
Overview Support and lead the Enterprise Data Governance (EDG) Office in developing and enhancing data access management for our cloud enterprise da...
Posted - Sep 27, 2024
Overview Lead the operations of the Technical Accounting team which inclu...
Overview Lead the operations of the Technical Accounting team which includes functions such as serve as accounting expert and business partner for o...
Posted - Sep 27, 2024
Overview Lead the operations of the Technical Accounting team which inclu...
Overview Lead the operations of the Technical Accounting team which includes functions such as serve as accounting expert and business partner for o...
Posted - Sep 27, 2024
Overview To assist in the management of a branch of the Internal Controls...
Overview To assist in the management of a branch of the Internal Controls over Financial Reporting (ICFR) team and ensure its operation is consisten...
Posted - Sep 27, 2024
Overview To assist in the management of a branch of the Internal Controls...
Overview To assist in the management of a branch of the Internal Controls over Financial Reporting (ICFR) team and ensure its operation is consisten...
Posted - Sep 27, 2024
Overview To provide members and prospective members the full range of pro...
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depositor...
Posted - Sep 27, 2024
Overview To provide members and prospective members the full range of pro...
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depositor...
Posted - Sep 27, 2024
Overview To provide advice and counsel regarding various legal aspects of...
Overview To provide advice and counsel regarding various legal aspects of Navy Federal Credit Union, advising management and business units on a wid...
Posted - Sep 27, 2024
Overview To provide advice and counsel regarding various legal aspects of...
Overview To provide advice and counsel regarding various legal aspects of Navy Federal Credit Union, advising management and business units on a wid...
Posted - Sep 27, 2024
Overview To assist in the management of a branch of the Internal Controls...
Overview To assist in the management of a branch of the Internal Controls over Financial Reporting (ICFR) team and ensure its operation is consisten...
Posted - Sep 27, 2024
Overview To assist in the management of a branch of the Internal Controls...
Overview To assist in the management of a branch of the Internal Controls over Financial Reporting (ICFR) team and ensure its operation is consisten...
Posted - Sep 27, 2024
Overview Lead the operations of the Technical Accounting team which inclu...
Overview Lead the operations of the Technical Accounting team which includes functions such as serve as accounting expert and business partner for o...
Posted - Sep 27, 2024
Overview Lead the operations of the Technical Accounting team which inclu...
Overview Lead the operations of the Technical Accounting team which includes functions such as serve as accounting expert and business partner for o...
Posted - Sep 27, 2024
Overview Support and lead the Enterprise Data Governance (EDG) Office in...
Overview Support and lead the Enterprise Data Governance (EDG) Office in developing and enhancing data access management for our cloud enterprise da...
Posted - Sep 27, 2024
Overview Support and lead the Enterprise Data Governance (EDG) Office in...
Overview Support and lead the Enterprise Data Governance (EDG) Office in developing and enhancing data access management for our cloud enterprise da...
Overview
To assist with planning, managing, and directing quantitative modeling functions for the Lending Department. Assist in managing the development and improvement of complex models, documentation, and reports used to forecast losses, provision expenses, determine appropriate reserves, and forecast originations and other items for the annual budget exercise, and scheduled and unscheduled updates. Support senior management in developing and executing strategic plans. Work is performed under limited supervision.
Responsibilities
Assist in managing the design of predictive and forecasting models, and other techniques to support quarterly loss provision forecast and budget exercises
Assist in managing large-scale modeling and data development projects to improve Lending's forecasting capability
Ensure that modeling specifications and constructs adhere to defined mathematical and statistical standards
Support quarterly CECL process, managing data improvement and validation, and assisting CECL reserve determination preparation
Manage model governance activities and coordinate with Model Risk Management to ensure validation frameworks and controls comply with Navy Federal and regulatory standards
Establish and strengthen system controls, facilitate process management, model performance and data reconciliation, and recommend improvements to modeling methodologies
Evaluate/develop/implement analytic and modeling techniques and best practices
Stay abreast of business direction, environment and strategy; ensure that analytic output meets business needs
Present modeling results and recommendations to executives and external parties
Collaborate with Technology Service to design and build the technology infrastructure necessary to support modeling efforts
Drive continuous process improvement to increase accuracy and efficiency of models and reduce financial and operational risk
Collaborate with internal business partners and external vendors to develop and validate models
Partner with senior management to ensure internal/external regulatory exam preparedness
Ensure that department adheres to modeling standards, guidelines, procedures, controls and best practices
Identify and resolve performance gaps and obstacles; develop and implement changes and improvements
Participate on organization wide project teams and monitor projects assigned to the department to ensure milestones are completed on schedule
Serve as subject matter expert regarding section functions, systems, policies and/or procedures
Perform other duties as assigned
Qualifications
Significant experience in presenting findings, conclusions, alternatives and information clearly and concisely; significant experience in delivering presentations to virtual and in person teams; communicating highly complex technical concepts to non-technical staff and senior management
Significant experience in leading and managing data science or quantitative modeling projects or teams, preferably in a large financial services organization
Extensive experience in financial modeling using mathematical techniques, statistical methods, forecasting and related analytical tools; working or leading Time Series modeling experience is strongly desired
Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
Advanced skill interacting tactfully and effectively in difficult situations, exercising initiative and using good judgment to make sound decisions
Significant experience in model governance and controls and/or auditing
Experience with International Financial Reporting Standards (IFRS), Comprehensive Capital Analysis and Review (CCAR) Dodd-Frank Act Stress Test (DFAST) or Current Expected Credit Loss (CECL) standards
Working knowledge of any of the following: asset/liability management, financial accounting, cost accounting, budgeting principles and practices, statistics, finance, and/or mathematic modeling
Expert analytical/quantitative and deductive reasoning skills
Advanced research, data mining/querying, analysis, and reporting skills, including proficiency in sophisticated statistical methods and modeling, forecasting, and cost/benefit/risk analysis
Significant experience programming in SAS, R, Python or other language
Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Advanced skill to effectively manage a remote distributed workforce across multiple locations and time zones
Advanced skill establishing and maintaining working relationships with all levels of staff, management, stakeholders, and vendors
Expert verbal, interpersonal and written communication skills
Expert database, word processing, reporting, spreadsheet and presentation software skills
Master's degree in mathematics, statistics, data science, or related field, or the equivalent combination of education, training and experience
Desired Qualification(s)
Hours: Monday - Friday, 8:30AM - 5:00PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 19038-OTHLOC-100003839408207
Overview
Provide technical and functional expertise in support of the strategic technology and business innovation programs. Analyze business needs and risks to develop and implement innovative solutions that leverage modern systems and functionality. Work with business teams to understand their pain points, risks, and needs related to technology and process redesign. Identifies, coordinates, documents, and implements business requirements by determining solutions that enhance business systems, as well as provides support to business processes. Partner with business, and technology teams to drive strategy and ideation, planning, and execution of activities across product domains with risk/control and process redesign mindsets. Support senior management in developing and executing short to long-term strategic and risk mitigation plans. Considered a key stakeholder and contributor on moderately complex technology and process redesign initiatives. Support full lifecycle project implementation through agile delivery methods. This is a highly collaborative role, where success requires diving deep and building relationships with stakeholders/partners/vendors to support business and technology outcomes.
Responsibilities
Execute priorities and goals for complex technology and business process redesign projects that align with department/organizational objectives
Leverage product life cycle management and agile practices through change management, risk mitigation, and communications
Apply knowledge of technical solutions and processes; serve as change agent to champion innovation in operations, processes, and procedures and develop best practices
Provide forward thinking technical expertise in current and emerging technologies, trends, and practices
Evaluate operational efficiency and effectiveness
Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs
Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output
Identifying business requirements (e.g., needs, objectives, functions, features, input and output)
Develop, recommend and document adjustments to workflow to streamline processes
Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility
Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards
Involved in cross-organizational task groups concerning new automated systems, products and/or services
Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production
Interact with other ISD staff, business units (end users) in problem resolution efforts
Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management
Implement new/enhanced products, services and/or operational changes
Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
Interpret results of analysis; present recommendations, alternatives and implications
Write requirements and define editorial workflow for business owner projects
Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure
Ensure preventative, detective, and corrective controls are properly identified and documented
Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions
Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
Apply and communicate changes and new trends in systems/technology
Represent the business unit in identifying, analyzing and communicating system solutions
Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
Research emerging technologies and recommend solutions that align with business goals
Monitor performance of systems to ensure continued systems efficiency
Collaborate with key partners in development and delivery of solutions
Perform other duties as assigned duties as assigned
Qualifications
Experience in problem resolution including determining root cause, scope and scale of issues
Experience in leading collaborative work teams
Experience in leading projects and/or initiatives of small to medium scope
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
Navy Federal Project Portfolio Management (PPM) knowledge
Navy Federal products, services, programs, policies and procedures Bank Secrecy
Effective research, analytical, and problem solving skills
Effective organizational, planning and time management skills
Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Effective verbal and written communication skills
Effective database and presentation software skills
Effective skill identifying and analyzing business requirements and recommending solutions
Collaborative in interactions with team members, senior management, and vendors with diplomacy and thoughtfulness
Bachelor's Degree in a related field, or the equivalent combination of training, education and experience
Agile, CSM, SAFe or related certifications (Preferred)
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21286
Overview
To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation (CCO). Provide information regarding Navy Federal products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Perform transactions or related functions for mortgage and/or other Navy Federal accounts. May perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other Navy Federal accounts. Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.
Responsibilities
Provide mortgage information to members regarding products, services, policies and rates Moderately complex/Varied
Respond to inquiries about mortgage applications, processing status, problems and concerns
Review and evaluate mortgage loan applications to ensure viability (member's debt to income ratio and compensating factors) and compliance with Federal and Navy Federal guidelines, etc.
Implement and update automatic member payment options for mortgage and equity loans
Provide member service via phone or other media as available (e.g. email, chat, etc.) complex/Difficult
Protect and verify identity of caller; review account information for alerts and account irregularities
Take action and respond to situations/patterns of activity indicating potential fraud or abuse
Understand and comply with federal and other regulations relating to financial products and services
Analyze, research and resolve problems and discrepancies related to member accounts/loans complex/Difficult
Counsel current prospective members about Navy Federal's products and services Under minimal supervision
Execute first call resolution; may require research, follow-up, return calls
Identify opportunities to cross service products and increase product penetration
Perform account transactions complex/Difficult
Initiate fee adjustments and/or other monetary incentives for members within scope of authority (need Reapproval)
Effectively perform all duties required for MSRs - CCO complex/Difficult
Perform other related duties as assigned
Qualifications
Significant experience in member/customer service preferably in a call center, retail banking or financial institution
Experience in the mortgage lending industry
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Working knowledge of mortgage lending concepts and principles
Working Knowledge of mortgage lending requirements, regulations and procedures for VA and conventional loan programs
Familiarity with mortgage/equity loan processing, closing and documentation requirements and regulations
Advanced knowledge of accounting, credit and/or lending principles and techniques
Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks
Advanced skill maintaining composure in a high production and changing environment
Advanced skill navigating multiple screens and PC applications and adapting to new technologies
Advanced skill performing basic mathematical calculations and working accurately with numbers
Advanced active listening skills to accurately respond to inquiries and account requests
Advanced skill in producing desired results and achieving goals and objectives
Effective skill comprehending, analyzing and explaining all aspects of mortgage loan origination (need Quals approval)
Advanced skill exercising initiative and using good judgment to make sound decisions
Advanced skill building effective relationships through rapport, trust, diplomacy and tact
Advanced verbal and written communication skills
Advanced skill interacting tactfully and effectively in difficult situations
Advanced organizational, planning and time management skills
Advanced skill in resolving member/customer problems
Effective skill actively guiding members through interactions to reduce member effort and enhance member loyalty (need Quals approval)
Effective skill in conflict management and resolution
Desired Qualifications
Working knowledge of NFCU mortgage products, services, programs, policies and procedures
Working knowledge of NFCU Contact Center procedures, policies and practices
Experience in high volume call center situations
Working knowledge of applicable NCUA and federal regulations governing consumer lending, credit cards, mortgage and equity loans, and/or savings and checking accounts
Working knowledge of savings and checking products, accounts and services
Experience in a sales, cross selling or up-selling environment
Effective skill in using appropriate cross servicing techniques and member engagement methods
Hours: Various shifts starting at 1PM CT
Location: 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21384
Overview
Provide technical and functional expertise in support of the strategic technology and business innovation programs. Analyze business needs and risks to develop and implement innovative solutions that leverage modern systems and functionality. Work with business teams to understand their pain points, risks, and needs related to technology and process redesign. Identifies, coordinates, documents, and implements business requirements by determining solutions that enhance business systems, as well as provides support to business processes. Partner with business, and technology teams to drive strategy and ideation, planning, and execution of activities across product domains with risk/control and process redesign mindsets. Support senior management in developing and executing short to long-term strategic and risk mitigation plans. Considered a key stakeholder and contributor on moderately complex technology and process redesign initiatives. Support full lifecycle project implementation through agile delivery methods. This is a highly collaborative role, where success requires diving deep and building relationships with stakeholders/partners/vendors to support business and technology outcomes.
Responsibilities
Execute priorities and goals for complex technology and business process redesign projects that align with department/organizational objectives
Leverage product life cycle management and agile practices through change management, risk mitigation, and communications
Apply knowledge of technical solutions and processes; serve as change agent to champion innovation in operations, processes, and procedures and develop best practices
Provide forward thinking technical expertise in current and emerging technologies, trends, and practices
Evaluate operational efficiency and effectiveness
Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs
Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output
Identifying business requirements (e.g., needs, objectives, functions, features, input and output)
Develop, recommend and document adjustments to workflow to streamline processes
Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility
Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards
Involved in cross-organizational task groups concerning new automated systems, products and/or services
Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production
Interact with other ISD staff, business units (end users) in problem resolution efforts
Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management
Implement new/enhanced products, services and/or operational changes
Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
Interpret results of analysis; present recommendations, alternatives and implications
Write requirements and define editorial workflow for business owner projects
Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure
Ensure preventative, detective, and corrective controls are properly identified and documented
Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions
Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
Apply and communicate changes and new trends in systems/technology
Represent the business unit in identifying, analyzing and communicating system solutions
Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
Research emerging technologies and recommend solutions that align with business goals
Monitor performance of systems to ensure continued systems efficiency
Collaborate with key partners in development and delivery of solutions
Perform other duties as assigned duties as assigned
Qualifications
Experience in problem resolution including determining root cause, scope and scale of issues
Experience in leading collaborative work teams
Experience in leading projects and/or initiatives of small to medium scope
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
Navy Federal Project Portfolio Management (PPM) knowledge
Navy Federal products, services, programs, policies and procedures Bank Secrecy
Effective research, analytical, and problem solving skills
Effective organizational, planning and time management skills
Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Effective verbal and written communication skills
Effective database and presentation software skills
Effective skill identifying and analyzing business requirements and recommending solutions
Collaborative in interactions with team members, senior management, and vendors with diplomacy and thoughtfulness
Bachelor's Degree in a related field, or the equivalent combination of training, education and experience
Agile, CSM, SAFe or related certifications (Preferred)
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21286-OTHLOC-100005087415572
Overview
To provide financial consulting services to assist members and non-members with identifying their financial goals and objectives via telephone or video meeting. Act as a catalyst for the promotion and growth of NFIS productsand services. Recommend appropriate mixture(s) of insurance/investment productsand services to achieve the financial client'sgoals as a registered representative/advisor/agent of Navy Federal Investment Services (NFIS) and subsidiaries, or incumbent financial firms. Manage smaller dollar volume account size and less complex investment needs. Partners with and refers advanced financial planning needs to NFIS Financial Advisors when needed.
Responsibilities
Provide investment industry expertise to client investment consultations and servicing of life insurance and full suite of investment products
Administer and document account activity and execution in accordance with NFFG process and procedures and FINRA, NASAA, SEC regulations
Conduct review of accounts to communicate account status, explain activities and inform clients of new offerings
Develop an internal pipeline for smaller dollar volume accounts in compliance with Navy Federal and NFIS policies and procedures
Establish, maintain, and develop business relationships with members and internal/external sources
Execute customer and broker purchase/sales orders of securities for current/new clients
Identify prospective participation partners/opportunities through prospect calling, networking, and leveraging existing participation business
Keep current with legislative and industry updates to identify areas for market growth/opportunities, and/or potential concerns impacting NFIS clients and/or business environment
Monitor accounts to ensure accurate processing, identify discrepancies, errors/concerns and take remedial actions
Monitor, track and report performance of individual sales plans and assigned strategies for leadership
Participate in site audits of registered duties, ensuring documentation and processes comply with Navy Federal standards and FINRA, NASAA, SEC and other regulatory agencies
Prepare standard/special reports required by FINRA, NASAA and SEC, and participate in industry and/or internal audits
Perform other duties as assigned or appropriate
Qualifications
FINRA Series 7 and combination of NASAA Series 63/65 or 66 registration required. Life & Health Insurance License preferred (or the ability to obtain within 90 days of hire)
Effective analytical, decision-making, problem-solving and organizational skills Exercises initiative using good judgment to make sound decisions
Effective interpersonal, verbal, and written communications skills
Effective planning, organizational, time management and problem-solving skills
Effective skill building relationships through rapport, trust, diplomacy, and tack
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill presenting findings, conclusions, alternatives, and information clearly and concisely
Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Ability to obtain appointment by the sponsoring insurance company, broker-dealer and/or Registered Investment Advisory Firm
Experience in business development to include market strategy, product demonstration and promoting products and services
Experience consulting with customers to assess their financial status and identify investment needs
Effective knowledge of investment and insurance products
Effective knowledge, to interpret industry related laws and government regulations
Proficiency with PCs and spreadsheet, database, word processing applications, and financial analysis software
Understanding of economic and accounting principles, practices, financial markets, banking, analysis, and reporting of financial data
Desired Qualification
Desired: Bachelor's degree in Business Administration, Finance or Management or related discipline or related professional experience
Desired: Knowledge of Navy Federal/NFFG organization, programs, policies and, procedures
Desired: Desire to pursue designations e.g. CFP, ChFC, CLU
Hours: 9:30AM - 6:00PM CST
Location: 5550 Heritage Oaks Dr. Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21319
Overview
Looking to join a dynamic data analytics team and turn data into insights? The Lending Analytics Business Intelligence & Data Science team is seeking an Associate Business Intel Analyst to proactively monitor, measure and analyze Lending product portfolios to evaluate credit risk and make actionable recommendations to Lending leadership.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Follow standard procedures to create and/or update basic reports and dashboards
Identify trends or patterns and help prepare ongoing reports and data visualizations in order to support business decisions
Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
Partner with leaders and senior staff to define specifications for reports and analysis based on business needs and required or available data elements
Support and participate in team projects and initiatives
Utilize and adhere to data governance documents and procedures; alert supervisor if an inconsistency or inaccuracy is discovered during the course of reporting or analysis
Qualifications
Experience with Excel, SQL, Tableau and other data analytics tools.
College/university degree or 1-2 years of experience in data analysis and reporting
Familiarity with business intelligence applications and/or cloud services
Familiarity with reporting capabilities of existing ERP, CRM and/or database software vendors
Familiarity with querying and/or programming for data analysis
Basic understanding of visualization & reporting components
Knowledge of statistical methods, mathematical techniques, forecasting, cost-benefit analysis
Research skills
Interpersonal skillsBachelor's Degree in Business Administration, Statistics, or related field
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21269-OTHLOC-100005087415572
Overview
To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration. To manage and facilitate implementation and coordination of moderately complex programs that affect and involve business unit activities. Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases. Manage program deliverables and solutions on schedule and within scope and budget.
Responsibilities
Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management
Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans
Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations
Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback
Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals
Support qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training
Manage program budgets including risk and impact of changes to program plans
Identify and minimize risks or constraints that would impact program deliverables
Identify, communicate, and resolve branch/division/department or cross-organizational areas of concern that may impede or impact other projects/initiatives
Maintain/archive program documentation
Ensures program deliverables are met in accordance with expectations
Prioritize and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements
Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for employee development gaps and establish solutions
Manage moderately complex programs
Serve on teams and task groups for programs or initiatives of considerable impact within the business unit &/or across the organization
Ensure effective program management from inception through implementation
Mentor members of the team within the branch to ensure cooperation and consistent application of policies and procedures
Solve moderate to complex project-related problems
Interact effectively with managers and division/department management concerning program(s)
Recommend improvements across division/department lines
Build relationships with management and key stakeholders
Creates and implements an integrated roadmap for all aspects of data governance
Ensures data strategy and management practices are aligned in support of business objectives
Perform other duties as assigned
Qualifications
Experience in workflow and program development including development of requirements documents, procedures, and implementation plans
Significant experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
Significant experience in collaborating across organizational boundaries and building partnerships across various functions
Experience in leading, training, guiding and mentoring others
Significant experience working with leadership and management in diverse and complex operational environments
Advanced planning, organizational and problem-solving skills
Advanced skill in identifying and analyzing business requirements and recommending solutions
Innovative thinking skills to solve problems and facilitate the decision-making process
Advanced verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences
Analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships
Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience
Minimum of 3 years hands-on experience in applying and demonstrating impactful data governance program management in multiple areas such as data classification, metadata management and data quality
Experience with and awareness of emerging privacy and data governance related regulations
Desired Qualifications
Project Management Professional (PMP), or the equivalent combination of training, education, and experience
Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives
Knowledge of systems and software used at Navy Federal
Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience
Advanced project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21218-OTHLOC-100005087415572
Overview
Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques.
Responsibilities
Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance
Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions
Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives
Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance
Provide reporting solutions and respond to ad-hoc report requests within the business area
Create specifications for reports and analysis based on business needs and required or available data elements
Build working relationships with team members and subject matter experts
Lead small projects and initiatives
Qualifications
5-7 years of experience in data analysis and reporting
Complete knowledge and understanding of business area/specialization
Advanced skill using business intelligence applications and/or cloud services
Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
Advanced skill in complex data manipulation across multiple tables
Effective data integration, cleaning and validation skills
Skill communicating data analysis and visualizations to nontechnical and senior audiences
Skill with data analysis tools and programming languages such as Python, R
Research skills
Interpersonal skills
Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words
Bachelor's Degree in Business Administration, Statistics, or related field
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21259
Overview
To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence.
Responsibilities
Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit)
Determine and advise members on approved loan conditions and documentation requirements
Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.)
Maintain contact with the member, Realtor and/or seller during the entire loan process Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations
Remain available to members and/or their real estate agents during scheduled evening hours after assigned work days and during scheduled hours on assigned days off (e.g. weekends)
Request and obtain documentation needed and forward to Mortgage Processor Respond to inquiries about mortgage applications, processing status, problems and concerns
Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events
Take first mortgage loan applications via face-to-face interview, mail and telephone
Resolve or arrange for resolution of operational/processing issues, inquiries and complaints
Respond to inquiries and resolve any issues concerning the processing of applications
Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required
Perform other duties as assigned
Qualifications
Ability to work effectively and efficiently with automated systems
Experience in the mortgage lending industry
Working knowledge of mortgage lending requirements, regulations and procedures for VA and conventional loan programs
Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations
Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks
Advanced skill in comprehending, analyzing, applying and communicating complex written legal documents
Advanced skill speaking and/or presenting in front of groups in a professional setting
Advanced word processing and spreadsheet software skills
Desired Qualification(s)
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21210
Overview
To provide comprehensive Enterprise Architecture (EA) leadership in supporting various domains like Fraud & Security, Consumer & Business Lending, Real Estate Servicing and Credit Cards that are targeted towards improvements in operational and technology experience, utilization of industry standards and frameworks, potential cloud adoption and transformation journeys and systems design. The candidate will help lead architecture design sessions, document current / target-state, transition architectures; and make suitable recommendations for future-state direction based on best practices and practical considerations around Navy Federal's business needs. Candidate must be a detail-oriented technical professional who can help build our technical strategy and apply sound security and operational best practices for solutions hosted in the cloud, or on premise using latest industry trends.
Responsibilities
Develop robust and secure target architectures ensuring the integration points of end-user technology services and other related services are consistent, scalable, and flexible.
Develop architectural documentation and/or artifacts for use in business and technology projects, knowledge transfer, decision support, and product evaluation.
Lead technology vendor evaluation processes inclusive of activities associated with RFI, RFP, ultimately leading to a specific vendor product selection.
Create and maintain various product portfolio architecture views by gathering information from stakeholders around strategic planning, pain points, dependencies, and other business roadmaps.
Provide guidance and support to business and IT stakeholders to accomplish strategic visions.
Develop and apply architectural reference patterns that guide the selection, development, implementation and use of information technology.
Enforce enterprise architecture standards and facilitate architectural governance based on business and information technology strategies.
Collaborate on architecture reviews to assess the integrity and quality of proposed technical solutions.
Identify and provide recommendations for the acceptance or mitigation of any issues and risks associated with requirements, proposed solutions, architectural designs, implementation plans and timelines.
Provide forward-thinking technical expertise and thought leadership in current and emerging technologies, development practices, market trends and best practices.
Anticipate and plan for internal and/or external business challenges (i.e., Regulatory, Compliance), with the ability to recommend process, product, or service enhancements.
Build and maintain relationships with team members, management, key stakeholders and/or external contacts (e.g., vendors, etc.).
Perform other duties as assigned.
Qualifications
Bachelor's or master's degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training, and experience.
Should have experience of architecting and delivering solutions across multiple enterprise architecture domains (technology, application, information, and infrastructure).
Demonstrated Architectural experience of designing and advising on enterprise-wide infrastructure technologies supported in a multitude of deployment locations and ecosystems including PaaS, SaaS, IaaS, storage, networks, etc.
Demonstrated experience with the cloud computing, hosting, and managed services constructs to effectively architect and transition on-premise solutions to the cloud.
Experience with standardizing processes, documentation, tooling, and leading different architecture services.
Experience in systems design and architecture for large scale platforms or suite of applications driving modernization strategies into execution (Mainframe to Microservices). Cloud Computing experience with any service provider like Azure, AWS or GCP.
Demonstrated experience translating business needs and requirements into comprehensive, useful, and clear architecture designs (i.e., logical architecture, system interaction) and artifacts.
Demonstrated experience facilitating review and validation of architecture designs by technical and nontechnical audiences.
Demonstrated experience interpreting and executing on architecture designs into IT solutions and roadmaps to achieve specific business outcomes.
Demonstrated experience in performing various forms of analysis including systems analysis, business process analysis and/or Fit/Gap analysis.
Proficient using analytical and problem-solving skills to troubleshoot and resolve technical challenges and identify patterns of software quality and reusability.
Proficient using creative and innovative thinking skills to create original concepts and approaches for various projects and stakeholders.
Proficient verbal, interpersonal and written communication skills.
Ability to work both independently and as part of a team within a matrixed environment.
Desired Qualifications
Digital transformation experience with focus on platform redesign, workflow automation and optimization combined with architectural expertise of leading, designing and advising, supporting end-to-end business processes, procedures, and value streams.
Familiarity with incorporating security architecture best practices while creating application designs.
Microsoft Azure and/or AWS Solution Architect certification(s).
Relevant Business and IT Architecture Certifications such as TOGAF, SAFE, COBIT, ITIL, etc.
Demonstrated experience with The Open Group Architecture (TOGAF) 9.x or relevant architecture framework.
Familiarity or experience with EA tools similar to Sparx Systems Architect, Orbus Infinity, LeanIX, etc.
Specific experience with Agile, SCRUM, DevOps based programs preferred.
Familiarity with banking and financial industry standards and practices.
Familiarity with regulatory and compliance-related mandates such as CCPA and GDPR.
Familiarity with Navy Federal functions, philosophy, operations, and organizational objectives.
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 20254-OTHLOC-100004137495270
Overview
To provide assistance and aid in the formulating of user-centered design strategies and solutions for digital experiences and initiatives using consumer insights and inputs gathered from research, psychology, and user experience (UX) best practices. Change agent within organization. To assist peers with research and design thinking workshops. Works under supervision from higher level peers and/or leadership on moderately complex projects and analysis.
Responsibilities
Aid in the synthesizing of moderately complex user data from various sources, providing deliverables and support to lead strategists
Analyze the user experience by evaluating the experiences end-to-end, seeking out opportunities for improvement
Apply moderate analysis in support of member research and intelligence team (MRID) efforts with qualitative and quantitative user research in support of projects to formulate digital solutions
Assist business partners and researchers, designers, and experience owners to solve basic to moderately complex user experience problems and deliver results
Assist lead strategists with the development of UX strategies spanning multiple channels, touchpoints, and contexts
Assist with defining project objectives - vision and strategy
Build relationships that help the user experience design definition effort succeed
Collect and assimilate customer data to assist with guiding user experience and design strategies
Originate new concepts, strategies or innovative approaches to user experiences and designs
Participate in the development and maintenance of experience and journey maps throughout life cycle of projects
Participate in design thinking workshops, experience and journey mapping workshops, and alignment activities with cross functional teams and leadership that enable the creation of a shared empathy, vision and alignment for specific experience strategies and tactics
Support basic to moderately complex projects and research initiatives within the business unit and/or across the organization
Support user experience teams with assignments across work streams
Other duties as assigned
Qualifications
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Experience in researching, compiling, and documenting data, business processes, and workflow
Experience interpreting requirements into executable design solutions
Working knowledge of and/or experience with mapping of ecosystems, experiences, customer journeys, and service blue prints
Working knowledge of and/or experience with design thinking principles and techniques
Working knowledge of agile methodologies
Working knowledge of best practices for web and mobile-based content, tools, and forms
Working knowledge of design fundamentals, such as color theory, typography and composition
Working knowledge of the processes of sketching, conceptual design, wireframing, prototyping, and usability testing
Working knowledge of user centered design principles, visual design, user behavior and interaction models
Effective cross-group collaboration and persuasion skills
Effective organizational, planning and time management skills
Effective research, analytical, and problem solving skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill in using data communications and storage
Effective skill maintaining accuracy with attention to detail while meeting deadlines
Effective verbal and written communication skills
Effective word processing and spreadsheet software skills
Desired Qualifications
Experience in Graphic Design, User-Centered Design/Human-Computer Interaction, Design Thinking, or the equivalent combination of education, training, and experience
Knowledge of web, mobile and application design
Human Factors Institute Certified Analyst
Design Thinking Certification
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602
Salary: Level I - $28.71 - $43.95 hourly | Level II - $32.17 - $50.58 hourly
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21238-OTHLOC-100005087415572
Overview
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Analyze, research and resolve problems and discrepancies related to member accounts/loans
Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
Counsel current and prospective members about Navy Federal's products and services
Ensure cash and other negotiable instruments are handled properly
Identify opportunities to cross service products and increase product penetration
Perform platform banking functions
Assist level I team members
Understand and comply with federal and other regulations relating to financial products and services
May assist with Branch Office vault opening, closing and balancing procedures
May serve as a Branch Office and/or ATM vault custodian
Perform other duties as assigned
Qualifications
Ability to work independently and in a team environment
Working knowledge of savings and checking products, accounts and services
May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need
Effective active listening skills to accurately respond to inquiries and account requests
Effective organizational, planning and time management skills
Effective research, analytical, and problem solving skills
Effective skill building effective relationships through rapport, trust, diplomacy and tact
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill maintaining composure in a high production and changing environment
Effective skill navigating multiple screens and PC applications and adapting to new technologies
Effective skill performing mathematical calculations and working accurately with numbers
Effective verbal and written communication skills
Desired Qualifications
Experience in member/customer service preferably in a call center, retail banking or financial institution
Experience in working in a credit union environment
Hours: Available Monday - Saturday, hours based on business needs.
Location: 7255 Rivers Avenue, North Charleston, SC 29406
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21337
Overview
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Analyze, research and resolve problems and discrepancies related to member accounts/loans
Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
Counsel current and prospective members about Navy Federal's products and services
Ensure cash and other negotiable instruments are handled properly
Identify opportunities to cross service products and increase product penetration
Perform platform banking functions
Assist level I team members
Understand and comply with federal and other regulations relating to financial products and services
May assist with Branch Office vault opening, closing and balancing procedures
May serve as a Branch Office and/or ATM vault custodian
Perform other duties as assigned
Qualifications
Ability to work independently and in a team environment
Working knowledge of savings and checking products, accounts and services
May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need
Effective active listening skills to accurately respond to inquiries and account requests
Effective organizational, planning and time management skills
Effective research, analytical, and problem solving skills
Effective skill building effective relationships through rapport, trust, diplomacy and tact
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill maintaining composure in a high production and changing environment
Effective skill navigating multiple screens and PC applications and adapting to new technologies
Effective skill performing mathematical calculations and working accurately with numbers
Effective verbal and written communication skills
Desired Qualifications
Experience in member/customer service preferably in a call center, retail banking or financial institution
Experience in working in a credit union environment
Hours: Available Monday - Saturday, hours based on business needs.
Location: 825 Bestgate Road, Annapolis, MD 21401
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 20862
Overview
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Analyze, research and resolve problems and discrepancies related to member accounts/loans
Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
Counsel current and prospective members about Navy Federal's products and services
Ensure cash and other negotiable instruments are handled properly
Identify opportunities to cross service products and increase product penetration
Perform platform banking functions
Assist level I team members
Understand and comply with federal and other regulations relating to financial products and services
May assist with Branch Office vault opening, closing and balancing procedures
May serve as a Branch Office and/or ATM vault custodian
Perform other duties as assigned
Qualifications
Ability to work independently and in a team environment
Working knowledge of savings and checking products, accounts and services
May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need
Effective active listening skills to accurately respond to inquiries and account requests
Effective organizational, planning and time management skills
Effective research, analytical, and problem solving skills
Effective skill building effective relationships through rapport, trust, diplomacy and tact
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill maintaining composure in a high production and changing environment
Effective skill navigating multiple screens and PC applications and adapting to new technologies
Effective skill performing mathematical calculations and working accurately with numbers
Effective verbal and written communication skills
Desired Qualifications
Experience in member/customer service preferably in a call center, retail banking or financial institution
Experience in working in a credit union environment
Hours: Available Monday - Saturday, hours based on business needs.
Location: 855 N. Lemoore Avenue, Suite 190, Lemoore, CA 93245
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21326
Overview
To provide a variety of administrative support functions within respective Collection unit(s), in support of daily operations. Under supervision, follow processes and procedures to accomplish routine tasks. Receive and respond to inquiries from internal/external sources and/or members to ensure effective, timely and accurate service.
Responsibilities
Monitor and field direct Collection phone calls.
Collect, maintain and distribute reports, correspondence, online messages and faxes.
Act as liaison between Collection business units in support of operational initiatives.
Track and update action items in database(s).
Complete data entry in automated systems.
Maintain hard copy and/or computer based files and records.
Operate and maintain vendor check equipment.
Adhere to policies and procedures regarding handling of financial documents, member info, and physical security.
Coordinate and complete specific loan adjustment sequences with the Collections' Loan Specialists.
Participate in projects, including testing of new systems.
Research for management, which includes simple data gathering and analysis.
Retrieve and direct after hour voice mail messages for the Collections Division.
Maintain and stock essential materials and supplies.
Perform other duties as assigned.
Qualifications
Ability to work independently and in a team environment.
Effective clerical, technical or administrative skills.
Effective keyboarding/typing skills.
Effective skill reviewing documents for errors, inconsistencies or missing information.
Effective word processing and spreadsheet software skills.
Effective skill applying research and interpretation of findings to respond to requests.
Effective skill following, interpreting and applying guidelines, procedures, practices and regulations.
Effective skill exercising initiative and using good judgement to make sound decisions.
Effective skill maintaining accuracy with attention to detail and meeting deadlines.
Effective skill performing mathematical calculations and working accurately with numbers.
Effective interpersonal, verbal and written communication skills.
Effective telephone communication skills.
Desired Qualifications
Working knowledge of NFCU products, services, programs, policies and procedures.
Working knowledge of NFCU's functions, philosophy, operations and organizational objectives.
Exposure to working in a high volume, fast paced environment.
Familiarity with collections related federal and state fair lending/consumer protection laws and regulations
Hours: Monday - Friday, 9:00AM - 5:30PM CST
Location: 5550 Heritage Oaks Drive Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21338
Overview
To provide advice and counsel regarding various legal aspects of Navy Federal Credit Union, advising management and business units on a wide spectrum of legal issues relating to Navy Federal business and subsidiary entities with a focus on data privacy and information security issues. Interpret and translate legal requirements and communicate them effectively to business units and external stakeholders. Assist with overseeing litigation and managing outside counsel.
Direct report to Associate General Counsel.
Responsibilities
Provide legal advice and counsel regarding matters of regulatory compliance, litigation, and contracts including, but not limited to, GLBA, CCPA, EFTA, RFPA , UCC, FCRA
Act as liaison to Navy Federal business units to facilitate, improve, and strengthen operational decision-making through integration of legal analysis as part of the business development process
Advise on legal issues across the full spectrum of Navy Federal's business, including, but not limited to: enterprise data governance, information security, collections, credit cards, secured and unsecured consumer lending, student lending, procurement, and vendor management
Ensure policies/procedures comply with legal and regulatory requirements, including, but not limited to: regulations from National Credit Union Administration and Consumer Financial Protection Bureau
Help identify existing and new issues pertaining to corporate compliance with state and federal regulations to ensure necessary policies, strategies and procedures are implemented
Respond to senior attorney and management requests for specific legal interpretation and/or the application of laws and regulations
Assist in providing litigation support and appropriate support to outside counsel; monitor work performed by outside litigation counsel and audit associated billing
Interpret and review laws, rules, and regulations affecting Navy Federal operations to optimize business effectiveness
Obtain or provide justification for all expense items
Provide ad hoc project support requiring additional legal review and research to the General Counsel Office and Navy Federal committees, other departments and senior management regarding legal issues
Perform other duties as assigned
Qualifications
Juris Doctor from an accredited law school, fully accredited by the American Bar Association
Licensed to practice law and in good standing with the bar of that state, willing and able to become licensed to practice law in Virginia or register for limited admission as a Virginia corporate counsel
Experience in regulatory compliance, litigation, and/or contracts, preferably involving financial institutions (law firm, in-house, and/or JAG Corps)
Effective interpersonal, leadership, negotiating, and consulting ability
Ability to present findings and conclusions clearly and concisely
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Effective organizational, planning and time management skills
Advanced research, analytical, and problem solving skills
Advanced oral and written communication skills
Desired Qualifications
Working knowledge of financial services industry and financial institution operations
Familiarity with Navy Federal's functions, objectives, and mission
2+ years of experience practicing law
Strong understanding of GLBA, CCPA, FCRA, and other relevant privacy laws
Experience in drafting privacy policies and negotiating privacy-related contracts
Experience in incident response and drafting breach notification letters
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21161-OTHLOC-100005087415572
Overview
Support and lead the Enterprise Data Governance (EDG) Office in developing and enhancing data access management for our cloud enterprise data lake. Lead cross-functional engagements with business data leads, engineering teams, business users, and other business units on developing data governance processes, data and quality strategies, and capabilities. Identify opportunities to mature and streamline data access management processes and controls. Further champion the data access management and governance to protect our members data and reduce risk.
Responsibilities
Provide advisory services and support execution of Enterprise Data Governance plans to enable the safe use of Enterprise data.
Coordinate with stakeholders to identify and implement data access controls/processes aligned with data access framework.
Establish data access controls/processes to minimize risks and meet emerging needs.
Provide oversight and training to stakeholders responsible for approving/auditing user access to Enterprise data.
Participate in data access compliance reviews and coordinate issue resolution activities.
Foster alignment across Enterprise Data Governance, Risk, and Information Security goals and objectives.
Design data access management metrics in partnership with key stakeholders.
Serve as Data Governance Product Owner for Data Access Management.
Effectively communicate and present standards, and procedures to business stakeholders.
Perform other duties as assigned.
Qualifications
3-5 years of experience in applying industry best practices for Identity and Access Management.
Ability to create detailed project timelines, manage deadlines, and ensure timely completion of project activities.
Strong collaboration skills to work effectively with stakeholders across the organization.
Strong ability to communicate clearly and concisely when conveying project goals, progress, and challenges to stakeholders.
Significant analytical skills to identify, trouble shoot, and resolve blockers to improve processes.
Experience in leading initiatives, guiding teams, and driving projects to completion.
Proficiency in adjusting to evolving requirements and emerging technologies.
Expertise in maintaining accuracy in reporting, data management, and compliance processes.
Proven capability to work independently to achieve objectives.
Desired Qualification
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21278-OTHLOC-100005087415572
Overview
Lead the operations of the Technical Accounting team which includes functions such as serve as accounting expert and business partner for our internal business units, manage the accounting for complex accounting areas such as allowance for credit losses, lead the process for building and enhancing various analytics on portfolio risk metrics for leadership reporting, deliver process improvements and provide overall leadership to the team. Manage the development, periodic review and update and maintenance of risk, processes, controls, metrics residing within the respective teams. Support the Assistant Vice President of Technical Accounting in developing talent strategy, including talent development, succession planning etc. and lead the execution of talent strategy within the team. Collaborate with the other Managers on the team to support the execution of the operational strategy and ensure alignment with broader Finance and Corporate Accounting strategic goals.
Responsibilities
Manages group operations and oversees the accounting activities associated with allowance for credit losses / CECL and support related analytics and reporting
Develop a thorough understanding of the Generally Accepted Accounting Principles (GAAP) and Accounting Standard Codification (ASC) 326 / Current Expected Credit Losses (CECL) and apply specialized knowledge and experience in accounting, analyzing and reporting financial information around allowance for credit losses
Collaborate with Business Partners across the Enterprise to understand the business needs, serve as point of contact for inquiries, problem resolution and ensure timely and accurate recording of transactions and accounting activities; including analytical review to ensure completeness and a accuracy of classes of transactions and account balances
Responsible for supervising and running monthly closing process and related monthly close activities, including monthly estimates, estimate updates throughout the month end close and review and/or approval of all standard, non-standard, and adjusting entries
Partner and coordinate with Accounting Policy team to ensure continuing compliance with accounting (e.g., Generally Accepted Accounting Principles - GAAP) and regulatory requirements (e.g., NCUA)
Lead the initiatives to design and build reporting tools, information dashboards and other data analytics to support strategic initiatives
Lead the identification and implementation of automation and process improvement initiatives, reviewing testing and presenting recommendations to leadership for implementation.
Collaborate with Enterprise Technology Services (ETS), Product Optimization team and other Business Units to provide subject matter expertise on group process and procedures, reviews and assists with the writing business requirements, and provides recommendations for enhancements
Responsible for handing requests from auditors (external and Internal) and regulators, including any follow up requests
Perform other related duties as assigned or appropriate
Serves as accounting subject matter expert and liaison for internal business partners and key external contacts
Research and analyze issues impacting allowance for credit losses and loan accounting and consult with Accounting Policy, as appropriate, and provide accounting guidance to business partners
Provide appropriate leadership and guidance to the team to perform technical research and tailor the communication of summary/conclusion to appropriate audience
Responds to inquiries from management and organization-wide contacts regarding allowance for credit losses, credit loss forecasts, and advises staff regarding the handling of non-routine reporting transactions and requests
Ensures key controls are implemented, executed, and adhered to, and reviews regularly for any required changes or new key controls
Performs managerial supervision
Establish goals and objectives that align with Department policies, procedures, and objectives and key results
Identify and select right talent for the team; onboard the team and provide positive experience for the team
Develop talent strategy to ensure expectations are understood, performance is measured and rewarded, feedback is provided timely to contribute to team's development
Develop and execute a plan that supports continued investment in creating bench strength and succession planning
Assist with budget requirements and contribute to forecasting and the preparation of the AFP
Monitors status of major projects and provides regular updates to leadership regarding progress, issues, and timelines
Qualifications
Bachelor's degree in Accounting or related field or the equivalent combination of education, training and experience
Certified Public Accountant designation in good standing
Extensive experience in financial services industry or public accounting firms researching and applying complex accounting treatments for loans and allowance for credit losses and resolving complex accounting issues.
Extensive experience with financial accounting and management, including techniques used in the analysis and reporting of financial information, and review/effective challenge preferably in a financial services organization
Extensive experience in researching, interpreting, and applying GAAP and Accounting Standard Codifications
Extensive experience in progressively responsible positions managing people in technical accounting or financial reporting area in a corporate environment that demonstrate the ability to organize, direct and control a multi-function operation, and drive the achievement of objectives, demonstrating strong leadership skills including managing, coaching, training and developing people
Ability and desire to lead the team by developing talent strategy to help them get to next level in their career and help realize operational efficiency
Ability to manage multiple priorities independently and/or in a team environment to achieve goals
Experience in leading complex projects and working with cross-functional teams.
Ability to see big picture with attention to detail within that topic/project/initiative
Strong verbal, written and interpersonal communication skills including the ability to interpret and present complex financial information clearly and concisely
Highly proficient in resolving conflicting requests and meeting changing requirements; exercising initiative and using good judgment to make sound decisions; and maintaining accuracy with attention to detail and meeting deadlines
Be able to represent the team in various types of settings, including with Executives
Advanced problem solving, collaboration, critical thinking, team building, and presentation skills
Desired Qualifications
Prior experience with Big 4 public accounting firms, (e.g., Audit, Advisory, Consulting etc.)
Prior experience implementing and / or leading the loan accounting and allowance for credit losses processes
Experience with Oracle PeopleSoft or financial accounting & reporting automated systems, analytical and data visualization tools such as Tableau, Power Bi
Thorough knowledge of NCUA policies, procedures and regulations and their application to Navy Federal's organizational structure and operations
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21344-OTHLOC-100005087415572
Overview
To assist in the management of a branch of the Internal Controls over Financial Reporting (ICFR) team and ensure its operation is consistent with the ICFR effort to maintain and evolve a comprehensive and Sarbanes Oxley Act (SOX) compatible control environment. Assist in the leadership of a team of audit specialists, control experts, and technology subject matter experts to research and establish best practices and build an effective ICFR framework. Manage team members during preparation for integrated audits as well as managing those teams during the creation of audit responses. Work strategically with leaders across the credit union to deploy preventative, detective, and corrective controls that mitigate the risk of financial misstatement by virtue of control-centric processes and technology. Assist in leading initiatives related to ICFR with the objective of producing evidence of operational and design effectiveness. To analyze Corporate Accounting business needs to develop and implement internal control solutions that leverage systems and processes with a broad degree of latitude.
Responsibilities
Manage multiple aspects of the Internal Controls over Financial Reporting (ICFR) governance program
Manage multi-disciplinary control initiatives to evaluate controls and ultimately transform any control gaps into mature control environments
Assist in managing the review of emerging control guidance and technologies and recommend solutions
Assist in managing activities related to the COSO Framework's Entity, Risk, Activity, Information/Communication, and Monitoring levels of control and aligns related controls with executive-level strategies (e.g., Credit Policy and Analytics, Financial Risk Management, etc.)
Assist in the development of ICFR vision for the transition toward control-based audits and ensure continued support for substantive audits when necessary
Manage activities that advance ICFR and business use of Governance Risk and Compliance (GRC) software that establishes workflow around control team activity, audit deliverable creation/acquisition, and executive management approval processes
Assist in leading feasibility initiatives designed to determine the applicability of technology to existing control practices (e.g., cognitive technologies for meta-controls,
Robotics Process Automation (RPA), etc.)
Identify business control requirements (e.g. needs, objectives, functions, features, input and output)
Develop, recommend and document adjustments to workflows to enhance control processes
Lead efforts to operationalize General Ledger technologies (e.g., Accounting Rules Engines [ARE], Data Integration [DI], and Data Storage Hubs[ DSH], etc.) and their associated impact on accounting personnel using stakeholder and pain point analyses. Evaluate operational controls efficiency and effectiveness.
Collaborate with leadership on various governance initiatives (e.g., controls governance, data governance, change management governance etc.) as they relate to management's valuation, presentation and disclosure, rights and obligations, existence, and completeness assertions
Contribute to various steering committees and panels that set direction for the purpose of evangelizing a SOX compatible mindset that seeks to increase the consideration of controls as a forethought and reduce those instances when controls are considered as an afterthought
Participate in ongoing inter-departmental Controls Committee meetings to facilitate comprehensive and enterprise-wide leadership participation in the preparation for financial statement and Information Technology General Computer (ITGC) audits
Assist in leading multi-disciplinary control initiatives at the right level of detail and scope to assess the effectiveness of business and technological controls and ultimately transform any control gaps into mature control environments
Analyze controls information, requirements, data, processes, control specific practices, control standards and metrics/statistics
Supervise efforts that assess the operational performance of existing controls and devise remediation strategies that align control performance with the appropriate risk mitigation methodology
Participate in the review of existing control policies, process narratives, and process models to develop optimization strategies and the associated current state, future state, and gap analysis planning artifacts
Collaborate with key partners in development and delivery of tested, approved control solutions
Present control conclusions and recommendations / alternatives to management, coordinating integration of solutions with existing processes and applications
Build and maintain partnerships with external and internal auditors to negotiate audit objectives and audit scope based upon previously developed risk-based strategies for audit execution Lead
Manage efforts to establish executive-level views of control related activities and performance via the use of executive dashboards and other interfaces intended to summarize real-time control information for executive consumption and ongoing monitoring purposes
Lead project teams to properly identify, resolve and document highly technical and complex preventative, detective, or corrective control problems/solutions associated with audit findings and/or remediation of control deficiencies, mitigating future exposure
Perform supervisory/managerial responsibilities
Ensure adequate/skilled staffing; select employees
Establish performance goals and priorities
Prepare, conduct and review performance appraisals
Lead, develop, guide, mentor and counsel staff
Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
Ensure section/branch goals and objectives align with division/department strategy
Ensure efficiency of operations
Leadership Level - Manage daily activities, assist in executive briefings and assist in development of program plan
Perform other related duties as assigned
Qualifications
Bachelor's degree in Accounting, Finance, or related field, or the equivalent combination of experience, education and training
Advanced knowledge of SOX Section 404 or GAAP principles, financial statement preparation, and internal accounting controls
Significant experience leading implementation initiatives
Significant experience redesigning processes and partnering with business unit personnel to complete the transformation
Extensive experience in problem resolution including determining root cause, scope and scale of issues related to control-specific technologies and GL modules
Significant experience in the analysis of financial transactions, related processes and key controls around data supporting general ledger entries
Significant experience directing large project efforts from a controls and information systems perspective
Ability to effectively interpret and remediate findings from internal and/or auditors and regulators
Effective skill recruiting, retaining, coaching and motivating employees to achieve production results
Advanced skill to influence, negotiate, and persuade to reach agreeable exchange and positive outcomes
Advanced skill presenting to stakeholders & management
Experience working with all levels of staff, management, stakeholders, vendors
Desired Qualifications
Master's Degree in Finance, Accounting or Business Administration or a related field, or the equivalent combination of training, education and experience
Certified Public Accountant (CPA) designation
Certified Internal Auditor (CIA) designation
Project Management Professional (PMP) certification
Information Technology Infrastructure Library (ITIL) certification
Experience in public or private accounting applying complex accounting treatments
Experience applying enterprise, business, and/or information architecture principles
Experience in leading, guiding and coaching professional staff
Thorough knowledge of Navy Federal policies, products, and services, and familiarity with internal operations, systems, and functions
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21228-OTHLOC-100005087415572
Overview
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Analyze, research and resolve problems and discrepancies related to member accounts/loans
Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
Counsel current and prospective members about Navy Federal's products and services
Ensure cash and other negotiable instruments are handled properly
Identify opportunities to cross service products and increase product penetration
Perform platform banking functions
Assist level I team members
Understand and comply with federal and other regulations relating to financial products and services
May assist with Branch Office vault opening, closing and balancing procedures
May serve as a Branch Office and/or ATM vault custodian
Perform other duties as assigned
Qualifications
Ability to work independently and in a team environment
Working knowledge of savings and checking products, accounts and services
May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need
Effective active listening skills to accurately respond to inquiries and account requests
Effective organizational, planning and time management skills
Effective research, analytical, and problem solving skills
Effective skill building effective relationships through rapport, trust, diplomacy and tact
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill maintaining composure in a high production and changing environment
Effective skill navigating multiple screens and PC applications and adapting to new technologies
Effective skill performing mathematical calculations and working accurately with numbers
Effective verbal and written communication skills
Desired Qualifications
Experience in member/customer service preferably in a call center, retail banking or financial institution
Experience in working in a credit union environment
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 32885 State Route 20, Oak Harbor, WA 98277
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21325
Overview
To provide advice and counsel regarding various legal aspects of Navy Federal Credit Union, advising management and business units on a wide spectrum of legal issues relating to Navy Federal business and subsidiary entities with a focus on data privacy and information security issues. Interpret and translate legal requirements and communicate them effectively to business units and external stakeholders. Assist with overseeing litigation and managing outside counsel.
Direct report to Associate General Counsel.
Responsibilities
Provide legal advice and counsel regarding matters of regulatory compliance, litigation, and contracts including, but not limited to, GLBA, CCPA, EFTA, RFPA , UCC, FCRA
Act as liaison to Navy Federal business units to facilitate, improve, and strengthen operational decision-making through integration of legal analysis as part of the business development process
Advise on legal issues across the full spectrum of Navy Federal's business, including, but not limited to: enterprise data governance, information security, collections, credit cards, secured and unsecured consumer lending, student lending, procurement, and vendor management
Ensure policies/procedures comply with legal and regulatory requirements, including, but not limited to: regulations from National Credit Union Administration and Consumer Financial Protection Bureau
Help identify existing and new issues pertaining to corporate compliance with state and federal regulations to ensure necessary policies, strategies and procedures are implemented
Respond to senior attorney and management requests for specific legal interpretation and/or the application of laws and regulations
Assist in providing litigation support and appropriate support to outside counsel; monitor work performed by outside litigation counsel and audit associated billing
Interpret and review laws, rules, and regulations affecting Navy Federal operations to optimize business effectiveness
Obtain or provide justification for all expense items
Provide ad hoc project support requiring additional legal review and research to the General Counsel Office and Navy Federal committees, other departments and senior management regarding legal issues
Perform other duties as assigned
Qualifications
Juris Doctor from an accredited law school, fully accredited by the American Bar Association
Licensed to practice law and in good standing with the bar of that state, willing and able to become licensed to practice law in Virginia or register for limited admission as a Virginia corporate counsel
Experience in regulatory compliance, litigation, and/or contracts, preferably involving financial institutions (law firm, in-house, and/or JAG Corps)
Effective interpersonal, leadership, negotiating, and consulting ability
Ability to present findings and conclusions clearly and concisely
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Effective organizational, planning and time management skills
Advanced research, analytical, and problem solving skills
Advanced oral and written communication skills
Desired Qualifications
Working knowledge of financial services industry and financial institution operations
Familiarity with Navy Federal's functions, objectives, and mission
2+ years of experience practicing law
Strong understanding of GLBA, CCPA, FCRA, and other relevant privacy laws
Experience in drafting privacy policies and negotiating privacy-related contracts
Experience in incident response and drafting breach notification letters
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21161
Overview
To assist in the management of a branch of the Internal Controls over Financial Reporting (ICFR) team and ensure its operation is consistent with the ICFR effort to maintain and evolve a comprehensive and Sarbanes Oxley Act (SOX) compatible control environment. Assist in the leadership of a team of audit specialists, control experts, and technology subject matter experts to research and establish best practices and build an effective ICFR framework. Manage team members during preparation for integrated audits as well as managing those teams during the creation of audit responses. Work strategically with leaders across the credit union to deploy preventative, detective, and corrective controls that mitigate the risk of financial misstatement by virtue of control-centric processes and technology. Assist in leading initiatives related to ICFR with the objective of producing evidence of operational and design effectiveness. To analyze Corporate Accounting business needs to develop and implement internal control solutions that leverage systems and processes with a broad degree of latitude.
Responsibilities
Manage multiple aspects of the Internal Controls over Financial Reporting (ICFR) governance program
Manage multi-disciplinary control initiatives to evaluate controls and ultimately transform any control gaps into mature control environments
Assist in managing the review of emerging control guidance and technologies and recommend solutions
Assist in managing activities related to the COSO Framework's Entity, Risk, Activity, Information/Communication, and Monitoring levels of control and aligns related controls with executive-level strategies (e.g., Credit Policy and Analytics, Financial Risk Management, etc.)
Assist in the development of ICFR vision for the transition toward control-based audits and ensure continued support for substantive audits when necessary
Manage activities that advance ICFR and business use of Governance Risk and Compliance (GRC) software that establishes workflow around control team activity, audit deliverable creation/acquisition, and executive management approval processes
Assist in leading feasibility initiatives designed to determine the applicability of technology to existing control practices (e.g., cognitive technologies for meta-controls,
Robotics Process Automation (RPA), etc.)
Identify business control requirements (e.g. needs, objectives, functions, features, input and output)
Develop, recommend and document adjustments to workflows to enhance control processes
Lead efforts to operationalize General Ledger technologies (e.g., Accounting Rules Engines [ARE], Data Integration [DI], and Data Storage Hubs[ DSH], etc.) and their associated impact on accounting personnel using stakeholder and pain point analyses. Evaluate operational controls efficiency and effectiveness.
Collaborate with leadership on various governance initiatives (e.g., controls governance, data governance, change management governance etc.) as they relate to management's valuation, presentation and disclosure, rights and obligations, existence, and completeness assertions
Contribute to various steering committees and panels that set direction for the purpose of evangelizing a SOX compatible mindset that seeks to increase the consideration of controls as a forethought and reduce those instances when controls are considered as an afterthought
Participate in ongoing inter-departmental Controls Committee meetings to facilitate comprehensive and enterprise-wide leadership participation in the preparation for financial statement and Information Technology General Computer (ITGC) audits
Assist in leading multi-disciplinary control initiatives at the right level of detail and scope to assess the effectiveness of business and technological controls and ultimately transform any control gaps into mature control environments
Analyze controls information, requirements, data, processes, control specific practices, control standards and metrics/statistics
Supervise efforts that assess the operational performance of existing controls and devise remediation strategies that align control performance with the appropriate risk mitigation methodology
Participate in the review of existing control policies, process narratives, and process models to develop optimization strategies and the associated current state, future state, and gap analysis planning artifacts
Collaborate with key partners in development and delivery of tested, approved control solutions
Present control conclusions and recommendations / alternatives to management, coordinating integration of solutions with existing processes and applications
Build and maintain partnerships with external and internal auditors to negotiate audit objectives and audit scope based upon previously developed risk-based strategies for audit execution Lead
Manage efforts to establish executive-level views of control related activities and performance via the use of executive dashboards and other interfaces intended to summarize real-time control information for executive consumption and ongoing monitoring purposes
Lead project teams to properly identify, resolve and document highly technical and complex preventative, detective, or corrective control problems/solutions associated with audit findings and/or remediation of control deficiencies, mitigating future exposure
Perform supervisory/managerial responsibilities
Ensure adequate/skilled staffing; select employees
Establish performance goals and priorities
Prepare, conduct and review performance appraisals
Lead, develop, guide, mentor and counsel staff
Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
Ensure section/branch goals and objectives align with division/department strategy
Ensure efficiency of operations
Leadership Level - Manage daily activities, assist in executive briefings and assist in development of program plan
Perform other related duties as assigned
Qualifications
Bachelor's degree in Accounting, Finance, or related field, or the equivalent combination of experience, education and training
Advanced knowledge of SOX Section 404 or GAAP principles, financial statement preparation, and internal accounting controls
Significant experience leading implementation initiatives
Significant experience redesigning processes and partnering with business unit personnel to complete the transformation
Extensive experience in problem resolution including determining root cause, scope and scale of issues related to control-specific technologies and GL modules
Significant experience in the analysis of financial transactions, related processes and key controls around data supporting general ledger entries
Significant experience directing large project efforts from a controls and information systems perspective
Ability to effectively interpret and remediate findings from internal and/or auditors and regulators
Effective skill recruiting, retaining, coaching and motivating employees to achieve production results
Advanced skill to influence, negotiate, and persuade to reach agreeable exchange and positive outcomes
Advanced skill presenting to stakeholders & management
Experience working with all levels of staff, management, stakeholders, vendors
Desired Qualifications
Master's Degree in Finance, Accounting or Business Administration or a related field, or the equivalent combination of training, education and experience
Certified Public Accountant (CPA) designation
Certified Internal Auditor (CIA) designation
Project Management Professional (PMP) certification
Information Technology Infrastructure Library (ITIL) certification
Experience in public or private accounting applying complex accounting treatments
Experience applying enterprise, business, and/or information architecture principles
Experience in leading, guiding and coaching professional staff
Thorough knowledge of Navy Federal policies, products, and services, and familiarity with internal operations, systems, and functions
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21228
Overview
Lead the operations of the Technical Accounting team which includes functions such as serve as accounting expert and business partner for our internal business units, manage the accounting for complex accounting areas such as allowance for credit losses, lead the process for building and enhancing various analytics on portfolio risk metrics for leadership reporting, deliver process improvements and provide overall leadership to the team. Manage the development, periodic review and update and maintenance of risk, processes, controls, metrics residing within the respective teams. Support the Assistant Vice President of Technical Accounting in developing talent strategy, including talent development, succession planning etc. and lead the execution of talent strategy within the team. Collaborate with the other Managers on the team to support the execution of the operational strategy and ensure alignment with broader Finance and Corporate Accounting strategic goals.
Responsibilities
Manages group operations and oversees the accounting activities associated with allowance for credit losses / CECL and support related analytics and reporting
Develop a thorough understanding of the Generally Accepted Accounting Principles (GAAP) and Accounting Standard Codification (ASC) 326 / Current Expected Credit Losses (CECL) and apply specialized knowledge and experience in accounting, analyzing and reporting financial information around allowance for credit losses
Collaborate with Business Partners across the Enterprise to understand the business needs, serve as point of contact for inquiries, problem resolution and ensure timely and accurate recording of transactions and accounting activities; including analytical review to ensure completeness and a accuracy of classes of transactions and account balances
Responsible for supervising and running monthly closing process and related monthly close activities, including monthly estimates, estimate updates throughout the month end close and review and/or approval of all standard, non-standard, and adjusting entries
Partner and coordinate with Accounting Policy team to ensure continuing compliance with accounting (e.g., Generally Accepted Accounting Principles - GAAP) and regulatory requirements (e.g., NCUA)
Lead the initiatives to design and build reporting tools, information dashboards and other data analytics to support strategic initiatives
Lead the identification and implementation of automation and process improvement initiatives, reviewing testing and presenting recommendations to leadership for implementation.
Collaborate with Enterprise Technology Services (ETS), Product Optimization team and other Business Units to provide subject matter expertise on group process and procedures, reviews and assists with the writing business requirements, and provides recommendations for enhancements
Responsible for handing requests from auditors (external and Internal) and regulators, including any follow up requests
Perform other related duties as assigned or appropriate
Serves as accounting subject matter expert and liaison for internal business partners and key external contacts
Research and analyze issues impacting allowance for credit losses and loan accounting and consult with Accounting Policy, as appropriate, and provide accounting guidance to business partners
Provide appropriate leadership and guidance to the team to perform technical research and tailor the communication of summary/conclusion to appropriate audience
Responds to inquiries from management and organization-wide contacts regarding allowance for credit losses, credit loss forecasts, and advises staff regarding the handling of non-routine reporting transactions and requests
Ensures key controls are implemented, executed, and adhered to, and reviews regularly for any required changes or new key controls
Performs managerial supervision
Establish goals and objectives that align with Department policies, procedures, and objectives and key results
Identify and select right talent for the team; onboard the team and provide positive experience for the team
Develop talent strategy to ensure expectations are understood, performance is measured and rewarded, feedback is provided timely to contribute to team's development
Develop and execute a plan that supports continued investment in creating bench strength and succession planning
Assist with budget requirements and contribute to forecasting and the preparation of the AFP
Monitors status of major projects and provides regular updates to leadership regarding progress, issues, and timelines
Qualifications
Bachelor's degree in Accounting or related field or the equivalent combination of education, training and experience
Certified Public Accountant designation in good standing
Extensive experience in financial services industry or public accounting firms researching and applying complex accounting treatments for loans and allowance for credit losses and resolving complex accounting issues.
Extensive experience with financial accounting and management, including techniques used in the analysis and reporting of financial information, and review/effective challenge preferably in a financial services organization
Extensive experience in researching, interpreting, and applying GAAP and Accounting Standard Codifications
Extensive experience in progressively responsible positions managing people in technical accounting or financial reporting area in a corporate environment that demonstrate the ability to organize, direct and control a multi-function operation, and drive the achievement of objectives, demonstrating strong leadership skills including managing, coaching, training and developing people
Ability and desire to lead the team by developing talent strategy to help them get to next level in their career and help realize operational efficiency
Ability to manage multiple priorities independently and/or in a team environment to achieve goals
Experience in leading complex projects and working with cross-functional teams.
Ability to see big picture with attention to detail within that topic/project/initiative
Strong verbal, written and interpersonal communication skills including the ability to interpret and present complex financial information clearly and concisely
Highly proficient in resolving conflicting requests and meeting changing requirements; exercising initiative and using good judgment to make sound decisions; and maintaining accuracy with attention to detail and meeting deadlines
Be able to represent the team in various types of settings, including with Executives
Advanced problem solving, collaboration, critical thinking, team building, and presentation skills
Desired Qualifications
Prior experience with Big 4 public accounting firms, (e.g., Audit, Advisory, Consulting etc.)
Prior experience implementing and / or leading the loan accounting and allowance for credit losses processes
Experience with Oracle PeopleSoft or financial accounting & reporting automated systems, analytical and data visualization tools such as Tableau, Power Bi
Thorough knowledge of NCUA policies, procedures and regulations and their application to Navy Federal's organizational structure and operations
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21344
Overview
Support and lead the Enterprise Data Governance (EDG) Office in developing and enhancing data access management for our cloud enterprise data lake. Lead cross-functional engagements with business data leads, engineering teams, business users, and other business units on developing data governance processes, data and quality strategies, and capabilities. Identify opportunities to mature and streamline data access management processes and controls. Further champion the data access management and governance to protect our members data and reduce risk.
Responsibilities
Provide advisory services and support execution of Enterprise Data Governance plans to enable the safe use of Enterprise data.
Coordinate with stakeholders to identify and implement data access controls/processes aligned with data access framework.
Establish data access controls/processes to minimize risks and meet emerging needs.
Provide oversight and training to stakeholders responsible for approving/auditing user access to Enterprise data.
Participate in data access compliance reviews and coordinate issue resolution activities.
Foster alignment across Enterprise Data Governance, Risk, and Information Security goals and objectives.
Design data access management metrics in partnership with key stakeholders.
Serve as Data Governance Product Owner for Data Access Management.
Effectively communicate and present standards, and procedures to business stakeholders.
Perform other duties as assigned.
Qualifications
3-5 years of experience in applying industry best practices for Identity and Access Management.
Ability to create detailed project timelines, manage deadlines, and ensure timely completion of project activities.
Strong collaboration skills to work effectively with stakeholders across the organization.
Strong ability to communicate clearly and concisely when conveying project goals, progress, and challenges to stakeholders.
Significant analytical skills to identify, trouble shoot, and resolve blockers to improve processes.
Experience in leading initiatives, guiding teams, and driving projects to completion.
Proficiency in adjusting to evolving requirements and emerging technologies.
Expertise in maintaining accuracy in reporting, data management, and compliance processes.
Proven capability to work independently to achieve objectives.
Desired Qualification
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21278
Overview
Support Navy Federal's leaders and business partners to identify critical learning gaps and recommend the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federal's University learning model and enterprise strategy. Collaborate enterprise-wide with operational and learning community partners to understand organizational / department learning needs and support the development of strategy-focused learning. Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Support the measurement of effectiveness of learning solutions and programs. Support learning subject matter experts in providing knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal's overall strategy and culture.
Responsibilities
Assist in the development of learning strategies, tactics and solutions and assist in the design and development of learning solutions and content for one or more professional development or employee upskilling programs
Facilitate learning solutions for professional development, employee upskilling and other areas as applicable
Gather data and conduct analysis on less complex sets of data to evaluate and analyze training effectiveness
Collaborate in the development of reference materials, support tools and leader resources that reinforce strategic learning
Remain current with industry learning best practices and technical, product and program enhancements
Support multiple small-scale Division/Branch projects and programs
Perform other duties as assigned
Hybrid/Partial telework environment across multiple work locations (Determined by Business Unit Leader)
The scope and focus of work for Learning Solutions Architects in L&TD (HR) are aligned at the enterprise level.
Learning Solutions Architects operating outside of the HR division, will have a scope and focus that is more directly aligned to the business unit/department level needs.
Qualifications
Experience in one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing training
Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application
Experience in conducting needs assessment and analysis for learning solutions
Experience effectively building relationships with and influencing team members and management
Experience measuring ROI on learning solutions
Exposure to compiling, organizing and presenting findings and conclusions clearly and concisely to stakeholders and management
Experience in synchronous learning and/or facilitation for individuals or groups
Experience in working and participating in cross-functional teams and projects
Fundamental understanding of instructional theories, educational psychology, educational theory, tools and resources
Exposure to building strategic and execution-focused plans and alliances with partner leadership
Ability to interact tactfully and effectively in difficult situations
Exposure to organizational, planning, and project management skills and knowledge
Research, analytical, and problem-solving skills
Effective skill communicating with all levels within an organization
Effective verbal and written communication skills to include speaking and/or presenting in front of groups in a professional setting
Bachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 141 Security Drive Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
- Best Companies for Latinos to Work for 2024
- ComputerworldR Best Places to Work in IT
- ForbesR 2024 America's Best Large Employers
- ForbesR 2023 The Best Employers for New Grads
- Fortune Best Workplaces for MillennialsTM 2023
- Fortune Best Workplaces for Women TM 2023
- Fortune 100 Best Companies to Work ForR 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 20860