Company Detail

Senior Quantum Surface Chemist Engineer - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Redmond, WA

Job Description

Microsoft Quantum is dedicated to solving the world's intractable problems and altering our economic, industrial, academic, and societal landscape. In just hours or days, a quantum computer can solve complex problems that would otherwise take today's computers billions of years! This has massive implications for research in healthcare, energy, environmental systems, smart materials, and more. Most importantly, Microsoft brings the only scalable quantum system to the broadest set of customers. For more information about our team, visit https://www.microsoft.com/en-us/quantum .

Microsoft Quantum is seeking a highly skilled and motivated Senior Quantum Surface Chemist Engineer to join our team. This is an exciting opportunity to contribute to the cutting-edge field of quantum computing. The successful candidate will be tasked with developing processes for dry etch of metals on Silicon and III-V materials. This role requires a deep understanding of semiconductor physics, device fabrication, and crystal chemistry.

Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

  • Develop and optimize dry and wet etch patterning processes for metals on Silicon and III-V materials.

  • Conduct research on surface chemistry and physics to improve etching processes.

  • Collaborate with the engineering team to integrate new processes into existing manufacturing operations.

  • Ensure all processes meet industry standards and safety regulations.

  • Document all procedures and results in a clear and concise manner.

  • Work with quantum measurement physicists to identify the metrics on quantum transport devices relevant to patterning process and iterate process based on those.

  • Coordinate etch tools downtime with the on-site equipment engineer and forecast consumable needs or required modifications to the tools.

Other

  • Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications

  • 7+ in Chemistry, Materials Science, Physics

  • OR Bachelor's degree in Chemistry, Materials Science, Physics, or related field AND 5+years experience in industry or in a research and development environment

  • OR Master's degree in Chemistry, Materials Science, Physics, or related field AND 3+ years experience in industry or in a research and development environment

  • OR Doctorate degree in industry or in Chemistry, Materials Science, Physics or related field.

  • Proficient in semiconductor physics, device fabrication, and solid state chemistry.

  • Competent in using various analytical and metrology tools.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

  • Citizenship & Citizenship Verification: This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations.As a condition of employment, the successful candidate will be required to provide proof of citizenship, U.S. permanent residency, or other protected status (e.g., under 8 U.S.C. 1324b(a)(3)) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.

Additional or Preferred Qualifications:

  • Experimental lab work. Experience with installing or maintaining complex equipment.

  • Statistics Coursework, Statistical Process Control (SPC) or Design of Experiments (DOE) principles.

  • Familiarity with Surface Chemistry and Dry and Wet Etching techniques.

  • Semiconductor processing fundamentals (lithography, wet etch, dry etch, chemical and or mechanical polishing, etc.).

  • Materials and physical device characterization (SEM, TEM, etc.) and fundamentals of semiconductor device testing.

  • Data analysis skills with demonstrated ability to construct clear data-based problem statements.

  • Experience with data analysis software (MATLAB, Python, JMP, etc.), scripting, and data visualization.

  • Successful mentorship to junior engineers and technicians.

  • Proficient in written and verbal communication skills.

  • Excellent problem-solving skills and attention to detail.

Hardware Engineering IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

#quantum

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Senior Software Engineer - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Redmond, WA

Job Description

Are you an established Senior Software Engineer looking for a challenge? Are you ready to tackle technical challenges across Window & Web Experience? Then this is an opportunity to develop Start Experiences for hundreds of millions of users and build new rich user experiences in Edge and Windows.

At Start Experiences, our mission is to foster a daily reading habit among users as they embark on their journey with Microsoft products. We design homepage(s) and new tab page experiences that are not only contextual and personalized, but also engaging and swift. Our focus at Start Experiences is to propel growth and engagement across a multitude of platforms:

  • Windows Widgets and Edge via homepage and new tab pages.

  • iOS and Android via Microsoft Start and Bing apps via Chromium browser extensions and direct navigations on homepages such as Bing.com, com and Start.com, Skype and Outlook Channels.

Responsibilities

As a Senior Software Engineer on our team you will:

  • Collaborate with partner teams such as Windows, Feeds & Verticals, Office, and others to deliver cohesive value.

  • Employ agile engineering methodologies to drive project execution, partnering closely with Product Managers, Designers, and other teams like Edge, Feeds & Verticals, and Windows.

  • Innovate and enhance the quality of our products and services by effectively collaborating across geo-located teams.

  • Develop scalable solutions serving as frameworks to address diverse scenarios across various partners and customer topologies.

Qualifications

Required Qualifications

  • Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

  • OR equivalent experience.

  • 4+ years of experience as a software engineer, including 3+ years in cloud services.

  • 3+ years of experience with Continuous Integration/Continuous Deployment workflows and tools.

  • Proven track record of delivering complex yet scalable architectures to meet agile business needs on large-scale projects across divisions.

Preferred Qualifications:

  • Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

  • OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

  • OR equivalent experience.

  • Proficiency in TypeScript, JavaScript or C# is preferred.

  • Experience in engineering areas such as scalability, compliance, performance, security, privacy, reliability, accessibility, localization, or globalization.

  • Deep technical understanding and a track record of developing successful long-term code/service architectures.

  • Proficient in testing methodologies and engineering best practices.

  • Experience collaborating across teams with varying development practices.

  • Dedication to customer obsession to address real user problems in consumer and enterprise products.

  • A systematic problem solver with a quick ramp-up, adept at understanding complex problems and creating solutions across multiple services and dependencies.

  • Demonstrated problem-solving skills and a comprehensive understanding of the software development lifecycle.

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Redmond, WA

Job Description

The Azure High Performance Computing & Artificial Intelligence (HPC & AI) product team drives the hardware roadmap, software, and services that enable our users to run technical computing workloads in Azure - HPC simulations, AI & machine learning, remote visualization, and immersive gaming experiences. We are responsible for providing Azure customers with supercomputer-class capabilities to accelerate their research, drive competitive differentiation, and finding answers to some of the most difficult questions of science, industry, and entertainment.

Customer Solutions and Innovation (CSI) team is part of HPC and AI product team in Azure Engineering and focuses on in-bound product feedback born from hands-on customer engagements. CSI team works closely with important customers, independent solution vendors (ISV) and system integrators on some of the largest and most interesting development projects for Microsoft. From these engagements, the team extracts patterns, issues, and requirements that help drive positive change in our platform and product offerings.This is a great opportunity to have direct impact on Microsoft's Big Computing and AI cloud offerings as well as our broader platform strategy. We are looking for a Principal Technical Program Manager.

This is an exciting time for HPC and AI, as they are undergoing a massive shift. AI technologies are being merged with existing HPC approaches, and both are moving to the cloud. At this critical juncture, the team is expanding and is looking for a leader for team of architects and hands-on engineers leading engagements, and projects focused on our Artificial Intelligence/Machine Learning (AI/ML) scenarios running and optimizing AI training and inferencing workloads at large scale [think Supercomputer Scale].

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

  • Impact and grow the Azure AI/ML business by supporting the success of some of the most important customers and partners, driving innovation and thought leadership

  • Be responsible for engineering execution. Work with our key partners to plan and prioritize what is important for your team and our organization.

  • Represent your teams' work, present technical challenges, solutions, and guidance to audiences including customer technical and business decision makers, executives, conference attendees, and internal engineering leadership.

  • Drive insights from these customer engagements to influence future product releases.

  • Help product owners understand and prioritize customer feedback for the improvement of products and services based on the customer projects your team will be delivering.

  • Develop, grow, and mentor engineers to reach higher potential.

Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required Qualifications:

  • Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development

  • OR equivalent experience.

  • 4+ years people management experience.

  • 3+ years of experience managing cross-functional and/or cross-team projects.

Other Requirements:

  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications:

  • Experience with one or more - Microsoft Azure, Amazon Web Services, Google Cloud Platform, NVIDIA AI/ML platform.

  • Solid understanding of AI architecture and requirements for running multi-GPU and multi-node training and inferencing workloads [processor technology, networks, memory components etc.]

  • Good interpersonal skills and ability to foster positive relationships within and outside the team.

  • Demonstrated ability to engage with customers and partners to understand their business needs and priorities.

  • Experience with AI workloads (preferably with a mix of customer facing delivering solution architecture; technical lead; or developer roles).

Technical Program Management M5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

#Azurecorejobs

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Senior Product Manager - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Redmond, WA

Job Description

Are you passionate about developers and engineering productivity? Do you want to drive change and impact across Microsoft, GitHub and LinkedIn?

Come join the 1ES (One Engineering System) team. Our mission is to enable the world's best engineering teams with world-class tools and systems that help them ship products their customers love. Our vision is to create an environment where developers truly Thrive, both in terms of satisfaction and productivity, where every new developer can complete their first checkin in in a day, have their code built and validated in minutes, ship their code to customers in a couple hours - and all of that at the scale of Azure, GitHub, LinkedIn, Windows and Office.

As a part of the Developer Infrastructure Team within 1ES, we are seeking a Senior Produc t Manager to own Microsoft developer's build experience on the developer desktop as well as Pull Requests.

Your ideas, skills, and unique perspectives are vital in driving our products and culture forward. If you're eager to significantly impact software development efficiency and enhance developer satisfaction, we encourage you to apply!

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Responsibilities

  • Deeply understand Microsoft's developers and the key drivers of satisfaction and productivity during the Build process

  • Evolve and execute the strategic roadmap for Build Infrastructure and Build Tooling.

  • Define product requirements and work closely with cross-functional teams to ensure successful product development.

  • You will influence the roadmap of GitHub and Microsoft DevBox to improve the build experience for developers.

Qualifications

Required/Minimum Qualifications

  • Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development

  • OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

  • Experience with build engines, Continous Integration(CI) /Continuous Deployment(CD) Infrastructure

  • Deep knowledge and experience on Engineering systems platforms like Azure DevOps and GitHub.

  • Hands-on experience with analyzing structured data supporting/disproving assumptions and predictions.

  • Ability to communicate effectively with both technical and non-technical people

  • Hands-on prior/current experience with writing code, buildingand testing code

  • Demonstrated experience with tools for software developers

Product Management IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

#1ES #Build #CI/CD #Pipelines #DDJL

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager, Datacenter Availability - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Cheyenne, WY

Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Availability Team is responsible for ensuring the uptime, reliability, and availability of Microsoft's cloud business datacenters. Microsoft has a portfolio of datacenters globally and the Availability Team is looking to fill the vital role of Principal Technical Program Manager, Datacenter Availabilty .

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

  • Availability Strategy Development: Develop and implement a comprehensive strategy for ensuring high availability of datacenter services and infrastructure.

  • Program Planning and Execution: Lead the planning and execution of programs related to datacenter availability, ensuring alignment with organizational goals and timelines.

  • Risk Assessment and Mitigation: Identify potential risks to datacenter availability, conduct risk assessments, and develop and implement mitigation strategies.

  • Collaboration with Cross-Functional Teams: Work closely with cross-functional teams, including engineering, operations, and security, to ensure a cohesive approach to datacenter availability.

  • Prognostics and incident prevention: Develop prognostics and incident prevention initiatives in collaboration with our Reliability Engineers, utilizing predictive analytics and proactive measures to identify and address potential issues before they escalate.

  • Capacity Planning: Collaborate with capacity planning teams to ensure that datacenter resources meet current and future demands, optimizing for availability.

  • Documentation and Reporting: Maintain comprehensive documentation of availability-related processes, procedures, and incidents. Provide regular reports to stakeholders on the status of availability initiatives.

  • Continuous Improvement: Establish mechanisms for continuous improvement, including post-incident reviews, performance analysis, and proactive identification of areas for enhancement.

  • Datacenter Efficiency: Implement and oversee initiatives to improve datacenter efficiency, including optimizing power usage, cooling systems, and resource utilization to minimize environmental impact and operational costs.

  • Support of Central Operations Core Pillars: Provide support and collaboration with the Operational Readiness team, Resources Efficiency team, and Central Operations Program Manager to ensure seamless coordination and alignment of efforts across all operational aspects, promoting efficiency and overall effectiveness of datacenter operations.

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years of mission critical experience in electrical, mechanical, or controls engineering.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Proficiency in Datacenter or Critical Environment's Mechanical and Electrical systems

  • Communication and leadership skills to drive and support projects.

  • Proficient at utilizing Root Cause Analysis methodologies and creating Failure Mode and Effects Analyses (FMEA).

  • Experience leading construction, design, and process reviews assessing availability and reliability threat vectors, while partnering with various teams to design out or eliminate the potential issues.

  • Have a -sense of urgency- to drive resolution and an unquenchable desire to understand root causes and incident triggers.

  • Understanding of datacenter and topologies or equivalent Mission Critical facility background.

  • Analytical skills with the ability to summarize large, complex data from multiple databases and systems.

  • Team player with the ability to influence cross functional team and leadership team in driving process improvement, efficiencies, and best practices.

Reliability Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager, Datacenter Availability - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Phoenix, AZ

Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Availability Team is responsible for ensuring the uptime, reliability, and availability of Microsoft's cloud business datacenters. Microsoft has a portfolio of datacenters globally and the Availability Team is looking to fill the vital role of Principal Technical Program Manager, Datacenter Availabilty .

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

  • Availability Strategy Development: Develop and implement a comprehensive strategy for ensuring high availability of datacenter services and infrastructure.

  • Program Planning and Execution: Lead the planning and execution of programs related to datacenter availability, ensuring alignment with organizational goals and timelines.

  • Risk Assessment and Mitigation: Identify potential risks to datacenter availability, conduct risk assessments, and develop and implement mitigation strategies.

  • Collaboration with Cross-Functional Teams: Work closely with cross-functional teams, including engineering, operations, and security, to ensure a cohesive approach to datacenter availability.

  • Prognostics and incident prevention: Develop prognostics and incident prevention initiatives in collaboration with our Reliability Engineers, utilizing predictive analytics and proactive measures to identify and address potential issues before they escalate.

  • Capacity Planning: Collaborate with capacity planning teams to ensure that datacenter resources meet current and future demands, optimizing for availability.

  • Documentation and Reporting: Maintain comprehensive documentation of availability-related processes, procedures, and incidents. Provide regular reports to stakeholders on the status of availability initiatives.

  • Continuous Improvement: Establish mechanisms for continuous improvement, including post-incident reviews, performance analysis, and proactive identification of areas for enhancement.

  • Datacenter Efficiency: Implement and oversee initiatives to improve datacenter efficiency, including optimizing power usage, cooling systems, and resource utilization to minimize environmental impact and operational costs.

  • Support of Central Operations Core Pillars: Provide support and collaboration with the Operational Readiness team, Resources Efficiency team, and Central Operations Program Manager to ensure seamless coordination and alignment of efforts across all operational aspects, promoting efficiency and overall effectiveness of datacenter operations.

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years of mission critical experience in electrical, mechanical, or controls engineering.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Proficiency in Datacenter or Critical Environment's Mechanical and Electrical systems

  • Communication and leadership skills to drive and support projects.

  • Proficient at utilizing Root Cause Analysis methodologies and creating Failure Mode and Effects Analyses (FMEA).

  • Experience leading construction, design, and process reviews assessing availability and reliability threat vectors, while partnering with various teams to design out or eliminate the potential issues.

  • Have a -sense of urgency- to drive resolution and an unquenchable desire to understand root causes and incident triggers.

  • Understanding of datacenter and topologies or equivalent Mission Critical facility background.

  • Analytical skills with the ability to summarize large, complex data from multiple databases and systems.

  • Team player with the ability to influence cross functional team and leadership team in driving process improvement, efficiencies, and best practices.

Reliability Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager, Datacenter Availability - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Chicago, IL

Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Availability Team is responsible for ensuring the uptime, reliability, and availability of Microsoft's cloud business datacenters. Microsoft has a portfolio of datacenters globally and the Availability Team is looking to fill the vital role of Principal Technical Program Manager, Datacenter Availabilty .

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

  • Availability Strategy Development: Develop and implement a comprehensive strategy for ensuring high availability of datacenter services and infrastructure.

  • Program Planning and Execution: Lead the planning and execution of programs related to datacenter availability, ensuring alignment with organizational goals and timelines.

  • Risk Assessment and Mitigation: Identify potential risks to datacenter availability, conduct risk assessments, and develop and implement mitigation strategies.

  • Collaboration with Cross-Functional Teams: Work closely with cross-functional teams, including engineering, operations, and security, to ensure a cohesive approach to datacenter availability.

  • Prognostics and incident prevention: Develop prognostics and incident prevention initiatives in collaboration with our Reliability Engineers, utilizing predictive analytics and proactive measures to identify and address potential issues before they escalate.

  • Capacity Planning: Collaborate with capacity planning teams to ensure that datacenter resources meet current and future demands, optimizing for availability.

  • Documentation and Reporting: Maintain comprehensive documentation of availability-related processes, procedures, and incidents. Provide regular reports to stakeholders on the status of availability initiatives.

  • Continuous Improvement: Establish mechanisms for continuous improvement, including post-incident reviews, performance analysis, and proactive identification of areas for enhancement.

  • Datacenter Efficiency: Implement and oversee initiatives to improve datacenter efficiency, including optimizing power usage, cooling systems, and resource utilization to minimize environmental impact and operational costs.

  • Support of Central Operations Core Pillars: Provide support and collaboration with the Operational Readiness team, Resources Efficiency team, and Central Operations Program Manager to ensure seamless coordination and alignment of efforts across all operational aspects, promoting efficiency and overall effectiveness of datacenter operations.

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years of mission critical experience in electrical, mechanical, or controls engineering.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Proficiency in Datacenter or Critical Environment's Mechanical and Electrical systems

  • Communication and leadership skills to drive and support projects.

  • Proficient at utilizing Root Cause Analysis methodologies and creating Failure Mode and Effects Analyses (FMEA).

  • Experience leading construction, design, and process reviews assessing availability and reliability threat vectors, while partnering with various teams to design out or eliminate the potential issues.

  • Have a -sense of urgency- to drive resolution and an unquenchable desire to understand root causes and incident triggers.

  • Understanding of datacenter and topologies or equivalent Mission Critical facility background.

  • Analytical skills with the ability to summarize large, complex data from multiple databases and systems.

  • Team player with the ability to influence cross functional team and leadership team in driving process improvement, efficiencies, and best practices.

Reliability Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager, Datacenter Availability - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Milwaukee, WI

Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Availability Team is responsible for ensuring the uptime, reliability, and availability of Microsoft's cloud business datacenters. Microsoft has a portfolio of datacenters globally and the Availability Team is looking to fill the vital role of Principal Technical Program Manager, Datacenter Availabilty .

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

  • Availability Strategy Development: Develop and implement a comprehensive strategy for ensuring high availability of datacenter services and infrastructure.

  • Program Planning and Execution: Lead the planning and execution of programs related to datacenter availability, ensuring alignment with organizational goals and timelines.

  • Risk Assessment and Mitigation: Identify potential risks to datacenter availability, conduct risk assessments, and develop and implement mitigation strategies.

  • Collaboration with Cross-Functional Teams: Work closely with cross-functional teams, including engineering, operations, and security, to ensure a cohesive approach to datacenter availability.

  • Prognostics and incident prevention: Develop prognostics and incident prevention initiatives in collaboration with our Reliability Engineers, utilizing predictive analytics and proactive measures to identify and address potential issues before they escalate.

  • Capacity Planning: Collaborate with capacity planning teams to ensure that datacenter resources meet current and future demands, optimizing for availability.

  • Documentation and Reporting: Maintain comprehensive documentation of availability-related processes, procedures, and incidents. Provide regular reports to stakeholders on the status of availability initiatives.

  • Continuous Improvement: Establish mechanisms for continuous improvement, including post-incident reviews, performance analysis, and proactive identification of areas for enhancement.

  • Datacenter Efficiency: Implement and oversee initiatives to improve datacenter efficiency, including optimizing power usage, cooling systems, and resource utilization to minimize environmental impact and operational costs.

  • Support of Central Operations Core Pillars: Provide support and collaboration with the Operational Readiness team, Resources Efficiency team, and Central Operations Program Manager to ensure seamless coordination and alignment of efforts across all operational aspects, promoting efficiency and overall effectiveness of datacenter operations.

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years of mission critical experience in electrical, mechanical, or controls engineering.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Proficiency in Datacenter or Critical Environment's Mechanical and Electrical systems

  • Communication and leadership skills to drive and support projects.

  • Proficient at utilizing Root Cause Analysis methodologies and creating Failure Mode and Effects Analyses (FMEA).

  • Experience leading construction, design, and process reviews assessing availability and reliability threat vectors, while partnering with various teams to design out or eliminate the potential issues.

  • Have a -sense of urgency- to drive resolution and an unquenchable desire to understand root causes and incident triggers.

  • Understanding of datacenter and topologies or equivalent Mission Critical facility background.

  • Analytical skills with the ability to summarize large, complex data from multiple databases and systems.

  • Team player with the ability to influence cross functional team and leadership team in driving process improvement, efficiencies, and best practices.

Reliability Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager, Datacenter Availability - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Des Moines, IA

Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Availability Team is responsible for ensuring the uptime, reliability, and availability of Microsoft's cloud business datacenters. Microsoft has a portfolio of datacenters globally and the Availability Team is looking to fill the vital role of Principal Technical Program Manager, Datacenter Availabilty .

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

  • Availability Strategy Development: Develop and implement a comprehensive strategy for ensuring high availability of datacenter services and infrastructure.

  • Program Planning and Execution: Lead the planning and execution of programs related to datacenter availability, ensuring alignment with organizational goals and timelines.

  • Risk Assessment and Mitigation: Identify potential risks to datacenter availability, conduct risk assessments, and develop and implement mitigation strategies.

  • Collaboration with Cross-Functional Teams: Work closely with cross-functional teams, including engineering, operations, and security, to ensure a cohesive approach to datacenter availability.

  • Prognostics and incident prevention: Develop prognostics and incident prevention initiatives in collaboration with our Reliability Engineers, utilizing predictive analytics and proactive measures to identify and address potential issues before they escalate.

  • Capacity Planning: Collaborate with capacity planning teams to ensure that datacenter resources meet current and future demands, optimizing for availability.

  • Documentation and Reporting: Maintain comprehensive documentation of availability-related processes, procedures, and incidents. Provide regular reports to stakeholders on the status of availability initiatives.

  • Continuous Improvement: Establish mechanisms for continuous improvement, including post-incident reviews, performance analysis, and proactive identification of areas for enhancement.

  • Datacenter Efficiency: Implement and oversee initiatives to improve datacenter efficiency, including optimizing power usage, cooling systems, and resource utilization to minimize environmental impact and operational costs.

  • Support of Central Operations Core Pillars: Provide support and collaboration with the Operational Readiness team, Resources Efficiency team, and Central Operations Program Manager to ensure seamless coordination and alignment of efforts across all operational aspects, promoting efficiency and overall effectiveness of datacenter operations.

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years of mission critical experience in electrical, mechanical, or controls engineering.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Proficiency in Datacenter or Critical Environment's Mechanical and Electrical systems

  • Communication and leadership skills to drive and support projects.

  • Proficient at utilizing Root Cause Analysis methodologies and creating Failure Mode and Effects Analyses (FMEA).

  • Experience leading construction, design, and process reviews assessing availability and reliability threat vectors, while partnering with various teams to design out or eliminate the potential issues.

  • Have a -sense of urgency- to drive resolution and an unquenchable desire to understand root causes and incident triggers.

  • Understanding of datacenter and topologies or equivalent Mission Critical facility background.

  • Analytical skills with the ability to summarize large, complex data from multiple databases and systems.

  • Team player with the ability to influence cross functional team and leadership team in driving process improvement, efficiencies, and best practices.

Reliability Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Business Program Manager - Skilling & Enablement - CTJ - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Reston, VA

Job Description

We are looking to hire a Business Program Manager - Skilling and Enablement to join Microsoft Federal.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources - including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment - Civilian, Defense, or intelligence community.

Responsibilities

The Business Program Manager - Skilling and Enablement role is part of the Direct Contract Program Operations team and provides support across Microsoft's large Federal prime contracts.

  • Coordinate skilling and marketing events for Federal direct customers: These events can include Microsoft conferences, cloud readiness training, and other ad hoc events. Responsibilities will include coordinating subject matter experts to deliver content and coordinating customer executive participation in Microsoft conferences.

  • Perform competitive assessment and identify co-sell opportunities: Assess the skilling and engagement offerings of Microsoft's cloud competitors in the Federal space. Work with account teams, engage with Microsoft Marketing, and collaborate with partner companies to identify co-sell opportunities.

  • Develop and deliver customer facing marketing content: Develop skilling and marketing materials for consumption within the customer space and on the customer network. Provide curated content for customer newsletters and websites.

  • Develop contract deliverable inputs: Support the development of skilling-related content for routine contract deliverables.

Other

  • Embody our culture and values

Qualifications

Required/Minimum Qualifications

  • Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement

  • OR equivalent experience.

  • Experience managing customer relationships and contract delivery on direct federal contracts.

Other Requirements

The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.

Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

Cloud Screening:

Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.

Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.

Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $112,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $142,200 - $213,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager, Datacenter Availability - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Wenatchee, WA

Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Availability Team is responsible for ensuring the uptime, reliability, and availability of Microsoft's cloud business datacenters. Microsoft has a portfolio of datacenters globally and the Availability Team is looking to fill the vital role of Principal Technical Program Manager, Datacenter Availabilty .

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

  • Availability Strategy Development: Develop and implement a comprehensive strategy for ensuring high availability of datacenter services and infrastructure.

  • Program Planning and Execution: Lead the planning and execution of programs related to datacenter availability, ensuring alignment with organizational goals and timelines.

  • Risk Assessment and Mitigation: Identify potential risks to datacenter availability, conduct risk assessments, and develop and implement mitigation strategies.

  • Collaboration with Cross-Functional Teams: Work closely with cross-functional teams, including engineering, operations, and security, to ensure a cohesive approach to datacenter availability.

  • Prognostics and incident prevention: Develop prognostics and incident prevention initiatives in collaboration with our Reliability Engineers, utilizing predictive analytics and proactive measures to identify and address potential issues before they escalate.

  • Capacity Planning: Collaborate with capacity planning teams to ensure that datacenter resources meet current and future demands, optimizing for availability.

  • Documentation and Reporting: Maintain comprehensive documentation of availability-related processes, procedures, and incidents. Provide regular reports to stakeholders on the status of availability initiatives.

  • Continuous Improvement: Establish mechanisms for continuous improvement, including post-incident reviews, performance analysis, and proactive identification of areas for enhancement.

  • Datacenter Efficiency: Implement and oversee initiatives to improve datacenter efficiency, including optimizing power usage, cooling systems, and resource utilization to minimize environmental impact and operational costs.

  • Support of Central Operations Core Pillars: Provide support and collaboration with the Operational Readiness team, Resources Efficiency team, and Central Operations Program Manager to ensure seamless coordination and alignment of efforts across all operational aspects, promoting efficiency and overall effectiveness of datacenter operations.

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years of mission critical experience in electrical, mechanical, or controls engineering.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Proficiency in Datacenter or Critical Environment's Mechanical and Electrical systems

  • Communication and leadership skills to drive and support projects.

  • Proficient at utilizing Root Cause Analysis methodologies and creating Failure Mode and Effects Analyses (FMEA).

  • Experience leading construction, design, and process reviews assessing availability and reliability threat vectors, while partnering with various teams to design out or eliminate the potential issues.

  • Have a -sense of urgency- to drive resolution and an unquenchable desire to understand root causes and incident triggers.

  • Understanding of datacenter and topologies or equivalent Mission Critical facility background.

  • Analytical skills with the ability to summarize large, complex data from multiple databases and systems.

  • Team player with the ability to influence cross functional team and leadership team in driving process improvement, efficiencies, and best practices.

Reliability Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager, Datacenter Availability - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Atlanta, GA

Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Availability Team is responsible for ensuring the uptime, reliability, and availability of Microsoft's cloud business datacenters. Microsoft has a portfolio of datacenters globally and the Availability Team is looking to fill the vital role of Principal Technical Program Manager, Datacenter Availabilty .

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

  • Availability Strategy Development: Develop and implement a comprehensive strategy for ensuring high availability of datacenter services and infrastructure.

  • Program Planning and Execution: Lead the planning and execution of programs related to datacenter availability, ensuring alignment with organizational goals and timelines.

  • Risk Assessment and Mitigation: Identify potential risks to datacenter availability, conduct risk assessments, and develop and implement mitigation strategies.

  • Collaboration with Cross-Functional Teams: Work closely with cross-functional teams, including engineering, operations, and security, to ensure a cohesive approach to datacenter availability.

  • Prognostics and incident prevention: Develop prognostics and incident prevention initiatives in collaboration with our Reliability Engineers, utilizing predictive analytics and proactive measures to identify and address potential issues before they escalate.

  • Capacity Planning: Collaborate with capacity planning teams to ensure that datacenter resources meet current and future demands, optimizing for availability.

  • Documentation and Reporting: Maintain comprehensive documentation of availability-related processes, procedures, and incidents. Provide regular reports to stakeholders on the status of availability initiatives.

  • Continuous Improvement: Establish mechanisms for continuous improvement, including post-incident reviews, performance analysis, and proactive identification of areas for enhancement.

  • Datacenter Efficiency: Implement and oversee initiatives to improve datacenter efficiency, including optimizing power usage, cooling systems, and resource utilization to minimize environmental impact and operational costs.

  • Support of Central Operations Core Pillars: Provide support and collaboration with the Operational Readiness team, Resources Efficiency team, and Central Operations Program Manager to ensure seamless coordination and alignment of efforts across all operational aspects, promoting efficiency and overall effectiveness of datacenter operations.

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years of mission critical experience in electrical, mechanical, or controls engineering.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Proficiency in Datacenter or Critical Environment's Mechanical and Electrical systems

  • Communication and leadership skills to drive and support projects.

  • Proficient at utilizing Root Cause Analysis methodologies and creating Failure Mode and Effects Analyses (FMEA).

  • Experience leading construction, design, and process reviews assessing availability and reliability threat vectors, while partnering with various teams to design out or eliminate the potential issues.

  • Have a -sense of urgency- to drive resolution and an unquenchable desire to understand root causes and incident triggers.

  • Understanding of datacenter and topologies or equivalent Mission Critical facility background.

  • Analytical skills with the ability to summarize large, complex data from multiple databases and systems.

  • Team player with the ability to influence cross functional team and leadership team in driving process improvement, efficiencies, and best practices.

Reliability Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Software Engineer - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Atlanta, GA

Job Description

Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.

We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of CXP dedicated to making, -Azure the safest and most reliable Cloud-.

We are looking for a Software Engineer to improve reliability fundamentals via software engineering, preferring long-lasting platform improvements delivered as engineering projects over repetitive manual operations. We contribute to the product fundamentals and architecture, share knowledge, and code, and prefer reuse over re-invention, always looking for ways to make what we build useful to multiple teams and products.

We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who aren't afraid to learn all the time and embrace mistakes as they continuously improve both our services and themselves. If you are excited by this type of challenge and you love to work in groups of people who are similarly excited: come join us!

This role supports flexible work from home with occasional in-office meetings.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

  • Drive a cohesive vision across teams, providing customer-centric input on priorities, communicating status and updates, while creating clarity on objectives to be delivered

  • Ability to create general contractor framework to deliver horizontal reliability initiatives

  • You can influence various engineering roles from engineer to engineering leadership

  • You are the creator and advocate of the Story (the why) and are responsible for describing the value and promoting the work at the appropriate external and internal venues

  • Define what success looks like, how we measure it, and how we get there

  • Create an inclusive work environment where every team member can bring their full and authentic self, where all voices are heard, and the team can deliver their best work as a result

Other:

Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required Qualifications:

  • Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

  • OR equivalent experience

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will require you to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter

Preferred Qualifications:

  • Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

  • OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

  • OR equivalent experience

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $94,300 - $182,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $120,900 - $198,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay (https://careers.microsoft.com/v2/global/en/us-corporate-pay.html)

#AZCXP #AzRelJobs

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager, Datacenter Availability - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Dulles, VA

Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Availability Team is responsible for ensuring the uptime, reliability, and availability of Microsoft's cloud business datacenters. Microsoft has a portfolio of datacenters globally and the Availability Team is looking to fill the vital role of Principal Technical Program Manager, Datacenter Availabilty .

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

  • Availability Strategy Development: Develop and implement a comprehensive strategy for ensuring high availability of datacenter services and infrastructure.

  • Program Planning and Execution: Lead the planning and execution of programs related to datacenter availability, ensuring alignment with organizational goals and timelines.

  • Risk Assessment and Mitigation: Identify potential risks to datacenter availability, conduct risk assessments, and develop and implement mitigation strategies.

  • Collaboration with Cross-Functional Teams: Work closely with cross-functional teams, including engineering, operations, and security, to ensure a cohesive approach to datacenter availability.

  • Prognostics and incident prevention: Develop prognostics and incident prevention initiatives in collaboration with our Reliability Engineers, utilizing predictive analytics and proactive measures to identify and address potential issues before they escalate.

  • Capacity Planning: Collaborate with capacity planning teams to ensure that datacenter resources meet current and future demands, optimizing for availability.

  • Documentation and Reporting: Maintain comprehensive documentation of availability-related processes, procedures, and incidents. Provide regular reports to stakeholders on the status of availability initiatives.

  • Continuous Improvement: Establish mechanisms for continuous improvement, including post-incident reviews, performance analysis, and proactive identification of areas for enhancement.

  • Datacenter Efficiency: Implement and oversee initiatives to improve datacenter efficiency, including optimizing power usage, cooling systems, and resource utilization to minimize environmental impact and operational costs.

  • Support of Central Operations Core Pillars: Provide support and collaboration with the Operational Readiness team, Resources Efficiency team, and Central Operations Program Manager to ensure seamless coordination and alignment of efforts across all operational aspects, promoting efficiency and overall effectiveness of datacenter operations.

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years of mission critical experience in electrical, mechanical, or controls engineering.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Proficiency in Datacenter or Critical Environment's Mechanical and Electrical systems

  • Communication and leadership skills to drive and support projects.

  • Proficient at utilizing Root Cause Analysis methodologies and creating Failure Mode and Effects Analyses (FMEA).

  • Experience leading construction, design, and process reviews assessing availability and reliability threat vectors, while partnering with various teams to design out or eliminate the potential issues.

  • Have a -sense of urgency- to drive resolution and an unquenchable desire to understand root causes and incident triggers.

  • Understanding of datacenter and topologies or equivalent Mission Critical facility background.

  • Analytical skills with the ability to summarize large, complex data from multiple databases and systems.

  • Team player with the ability to influence cross functional team and leadership team in driving process improvement, efficiencies, and best practices.

Reliability Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Business Program Manager: Opportunities Microsoft Software and Systems Academy - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Boydton, VA

Job Description

We're a company of learn-it-alls rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Does this sound like you? Learn more about our cultural attributes. (https://careers.microsoft.com/v2/global/en/culture)

As a Business Program Manager, you will be working with a variety of stakeholders from across the company to craft, analyze, orchestrate, and improve various programs and processes at the strategic level. Business Program Managers perform non-technical project completion using an internal customer perspective, typically from initiation through delivery, and coordinate cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget.

Those hired into this role are invited to participate in Microsoft Aspire Experience (https://careers.microsoft.com/v2/global/en/recentgraduate) , a two-year learning and development experience where you'll build your network, cultivate intentional capabilities and gain perspective into the career opportunities across Microsoft's many exciting businesses.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Please note this application is only for roles based in our Boydton, VA office. For roles in other offices in the United States, please see our Careers site. (https://careers.microsoft.com/v2/global/en/home.html)

Responsibilities

  • Assists others in performing program landscape research and analysis (e.g., internal and/or external market, sales, delivery), forecasting, and examining business trends (e.g., customer feedback and expectations) to identify audience size and program scope, stay current, agile, and competitive.

  • Helps improve operations of existing programs by helping apply industry methodology, define program issues, assess various scenarios, and select the optimal scenario to resolve issues.

  • With oversight from others, contributes to the direction and strategy from leadership regarding business area of expertise in order to help execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly.

  • Learns to define vision and strategy for change, broad and specific impact, and the flow of communication to the organization.

  • Learns how to define and track the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as quality, adoption, usage, impact, and effectiveness for the program.

  • Assists others working with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design programs from initiation to delivery.

Qualifications

Required/Minimum Qualifications

  • Currently pursuing or have completed a Bachelor's Degree in Business, Operations, Finance or related field

  • OR equivalent experience

  • Completed the Microsoft Software and Systems Academy (MSSA) or will complete the Microsoft Software and Systems Academy (MSSA) by June 30th

Preferred Qualifications

  • Formal training in project and process management, financial accounting, business strategy and/or operations.

  • Displays stakeholder and relationship management across senior leaders, partners and customers.

  • Ability to understand business metrics, customer and market trends.

  • Effective verbal and written communication, analytical and presentation skills.

Business Program Management IC2 - The typical base pay range for this role across the U.S. is USD $64,800 - $115,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $86,400 - $129,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay (https://careers.microsoft.com/v2/global/en/us-corporate-pay.html)

Microsoft accepts applications and processes offers for these roles on an ongoing basis throughout the academic calendar (September - April)

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager, Datacenter Availability - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Boydton, VA

Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Availability Team is responsible for ensuring the uptime, reliability, and availability of Microsoft's cloud business datacenters. Microsoft has a portfolio of datacenters globally and the Availability Team is looking to fill the vital role of Principal Technical Program Manager, Datacenter Availabilty .

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

  • Availability Strategy Development: Develop and implement a comprehensive strategy for ensuring high availability of datacenter services and infrastructure.

  • Program Planning and Execution: Lead the planning and execution of programs related to datacenter availability, ensuring alignment with organizational goals and timelines.

  • Risk Assessment and Mitigation: Identify potential risks to datacenter availability, conduct risk assessments, and develop and implement mitigation strategies.

  • Collaboration with Cross-Functional Teams: Work closely with cross-functional teams, including engineering, operations, and security, to ensure a cohesive approach to datacenter availability.

  • Prognostics and incident prevention: Develop prognostics and incident prevention initiatives in collaboration with our Reliability Engineers, utilizing predictive analytics and proactive measures to identify and address potential issues before they escalate.

  • Capacity Planning: Collaborate with capacity planning teams to ensure that datacenter resources meet current and future demands, optimizing for availability.

  • Documentation and Reporting: Maintain comprehensive documentation of availability-related processes, procedures, and incidents. Provide regular reports to stakeholders on the status of availability initiatives.

  • Continuous Improvement: Establish mechanisms for continuous improvement, including post-incident reviews, performance analysis, and proactive identification of areas for enhancement.

  • Datacenter Efficiency: Implement and oversee initiatives to improve datacenter efficiency, including optimizing power usage, cooling systems, and resource utilization to minimize environmental impact and operational costs.

  • Support of Central Operations Core Pillars: Provide support and collaboration with the Operational Readiness team, Resources Efficiency team, and Central Operations Program Manager to ensure seamless coordination and alignment of efforts across all operational aspects, promoting efficiency and overall effectiveness of datacenter operations.

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years of mission critical experience in electrical, mechanical, or controls engineering.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Proficiency in Datacenter or Critical Environment's Mechanical and Electrical systems

  • Communication and leadership skills to drive and support projects.

  • Proficient at utilizing Root Cause Analysis methodologies and creating Failure Mode and Effects Analyses (FMEA).

  • Experience leading construction, design, and process reviews assessing availability and reliability threat vectors, while partnering with various teams to design out or eliminate the potential issues.

  • Have a -sense of urgency- to drive resolution and an unquenchable desire to understand root causes and incident triggers.

  • Understanding of datacenter and topologies or equivalent Mission Critical facility background.

  • Analytical skills with the ability to summarize large, complex data from multiple databases and systems.

  • Team player with the ability to influence cross functional team and leadership team in driving process improvement, efficiencies, and best practices.

Reliability Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager, Datacenter Availability - Microsoft Corporation
Posted: Mar 06, 2024 03:16
San Antonio, TX

Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Availability Team is responsible for ensuring the uptime, reliability, and availability of Microsoft's cloud business datacenters. Microsoft has a portfolio of datacenters globally and the Availability Team is looking to fill the vital role of Principal Technical Program Manager, Datacenter Availabilty .

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

  • Availability Strategy Development: Develop and implement a comprehensive strategy for ensuring high availability of datacenter services and infrastructure.

  • Program Planning and Execution: Lead the planning and execution of programs related to datacenter availability, ensuring alignment with organizational goals and timelines.

  • Risk Assessment and Mitigation: Identify potential risks to datacenter availability, conduct risk assessments, and develop and implement mitigation strategies.

  • Collaboration with Cross-Functional Teams: Work closely with cross-functional teams, including engineering, operations, and security, to ensure a cohesive approach to datacenter availability.

  • Prognostics and incident prevention: Develop prognostics and incident prevention initiatives in collaboration with our Reliability Engineers, utilizing predictive analytics and proactive measures to identify and address potential issues before they escalate.

  • Capacity Planning: Collaborate with capacity planning teams to ensure that datacenter resources meet current and future demands, optimizing for availability.

  • Documentation and Reporting: Maintain comprehensive documentation of availability-related processes, procedures, and incidents. Provide regular reports to stakeholders on the status of availability initiatives.

  • Continuous Improvement: Establish mechanisms for continuous improvement, including post-incident reviews, performance analysis, and proactive identification of areas for enhancement.

  • Datacenter Efficiency: Implement and oversee initiatives to improve datacenter efficiency, including optimizing power usage, cooling systems, and resource utilization to minimize environmental impact and operational costs.

  • Support of Central Operations Core Pillars: Provide support and collaboration with the Operational Readiness team, Resources Efficiency team, and Central Operations Program Manager to ensure seamless coordination and alignment of efforts across all operational aspects, promoting efficiency and overall effectiveness of datacenter operations.

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years of mission critical experience in electrical, mechanical, or controls engineering.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Proficiency in Datacenter or Critical Environment's Mechanical and Electrical systems

  • Communication and leadership skills to drive and support projects.

  • Proficient at utilizing Root Cause Analysis methodologies and creating Failure Mode and Effects Analyses (FMEA).

  • Experience leading construction, design, and process reviews assessing availability and reliability threat vectors, while partnering with various teams to design out or eliminate the potential issues.

  • Have a -sense of urgency- to drive resolution and an unquenchable desire to understand root causes and incident triggers.

  • Understanding of datacenter and topologies or equivalent Mission Critical facility background.

  • Analytical skills with the ability to summarize large, complex data from multiple databases and systems.

  • Team player with the ability to influence cross functional team and leadership team in driving process improvement, efficiencies, and best practices.

Reliability Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Senior Data Center IT Support Technician - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Santa Clara, CA

Job Description

As a Senior Data Center IT Support Technician, you will provide IT support for secure access workstations (SAWs) laptops, servers as well as conference rooms Audio/Visual(A/V). You will also maintain inventory of spare devices for the sites and make sure the latest updates and operating systems(OS) are installed on the devices.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Senior Data Center IT Support Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Data Center Operations

  • Demonstrates expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment; develops an awareness of Information Technology Infrastructure Library (ITIL) Foundation protocols; may suggest modifications to process and procedures as needed to improve service quality and/or efficiency; provides guidance to other technicians on processes and procedures.

  • Proactively shares relevant information to enable efficient workflow and reviews process changes to evaluate impact on service execution and mitigate the impact that changes to their area of work will have on others; asks questions when they do not have required information and resolves others' questions in a timely manner.

  • Ensures compliance with Data Center Services (DCS) business unit and service-level policies, procedures, and deadlines; exercises judgment and discretion to provide input on service level and improvement plan components; escalates resolution of compliance issues to technician leads.

  • Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs); coordinates and assigns tasks to other technicians and provides direction as needed to ensure work is appropriately prioritized and meets KPI and SLA targets; appropriately escalates issues related to tickets to internal business/property groups; may assign tasks to technicians using Labor Coordination System (LCS).

Service Delivery

  • Delegates hardware installation, deployment, and/or replacement work to technicians; prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails; performs quality control and takes responsibility for work performed by technicians; may suggest modifications to processes as needed to meet SLAs and shares suggestions with Technician Leads; assists and provides guidance to technicians to complete complex tasks and escalates issues as needed; may perform tasks in tandem with other technicians to comply with procedures and safety protocols.

  • Ensures that technicians are performing post-execution quality checks and verifying that grounding, staging, labeling, and cabling are set up in compliance with safety protocols, deployment standards, and planned Network Design Tasks (NDTs); may identify errors in deployment standards or NDTs and escalates with engineering and/or relevant specialists to coordinate corrections as needed.

  • Applies advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues; quickly identifies the cause(s) of issues, and assigns tasks and provides guidance to technicians on their team to replace faulty components with minimal customer and business disruption; provides guidance to technicians troubleshooting issues to meet or exceed established Service Level Agreements (SLAs); escalates issues with significant customer or business impact to appropriate experts and stakeholders.

  • Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, and Technician Leads; participates in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary; may leverage learnings to contribute to the improvement of quality of service and support.

  • Decommissions hardware for complex changes and/or systems with complex interactions (e.g., upgrading entire racks) following standard procedures; provides guidance and responds to questions and escalations from technicians to ensure they are informed on answers and solutions; ensures quality execution as defined by organizational standards, coordinates downtime, and keeps relevant stakeholders informed of work status to minimize downstream rework; verifies security compliance for decommissions and processes data-bearing devices for destruction.

Managing Services

  • Exercises judgment and discretion to contribute to issue tracking, follow-up, resolution, the overall quality of the service; provides guidance to less experienced technicians around client interaction.

  • Maintains an awareness of Key Performance Indicators (KPIs) through dashboards and/or monthly performance discussions.

  • Demonstrates understanding of cross-functional processes to support partnerships with internal and external stakeholders.

  • Trains and mentors technicians through on-the-job training (OJT) and by providing direct guidance on specific tasks (e.g., deployments, break/fix); may complete additional training to obtain or maintain relevant role certifications.

Data Center Work Environment

  • Attends, conducts, or assists in conducting daily safety briefings, completes required safety training, provides guidance to technicians to facilitate compliance with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate tools and Personal Protective Equipment (PPE) for assigned tasks; promotes a culture of safety and empowers technicians to take action, speak up, and report safety concerns and/or incidents; participates in Get Out And Look (GOAL) safety observations.

  • Complies with security and data management procedures and policies and completes required security training; may escort third party vendors or IT support on-premises at data centers or network sites; appropriately takes action and alerts others to security concerns and/or incidents.

  • Reinforces a positive and effective team environment by sharing information and best practices with others, driving regular team meetings and cross-discipline collaboration, staying apprised of the status of others' work to respond to questions from customers and other team members, and partnering with other technicians to complete and/or hand off tickets as needed; provides and responds to constructive feedback on ways to work more effectively and inclusively within the team.

  • Coordinates, delegates task, and provides guidance to technicians within an assigned shift to support execution of assigned work by established service and operational level agreements (SLA/OLAs).

Ownership

  • Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities; ensures high quality hand-offs of work to other technicians as needed.

  • Learns the client's business and maintains client focus to understand the impact of their work when completing tickets and assigned tasks.

Other

  • Embody our culture and values .

Qualifications

Required Qualifications:

  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology.

  • Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

  • Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.

Additional/Preferred Qualifications:

  • Associate's Degree in Computer Science or other field and/or equivalent work experience.

  • 3+ years experience supporting IT equipment or related technology.

  • 2+ years experience working in a production, mission-critical 24x7x365 datacenter environment.

  • Applicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Foundation Certification (DCFC), Microsoft Certified Professional (MCP), Vendor-Specific Network Certifications.

  • Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.)

  • Perform and execute organization's safety programs and policies, and compliance knowledge.

  • Valid license to drive standard street-legal automatic transmission vehicles within your DC's local jurisdiction.

Data Center Technicians ATR-D - The typical base pay range for this role across the U.S. is USD $31.49 - $54.76 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $43.37 - $60.96 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

#COICareers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager, Datacenter Availability - Microsoft Corporation
Posted: Mar 06, 2024 03:16
Santa Clara, CA

Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Availability Team is responsible for ensuring the uptime, reliability, and availability of Microsoft's cloud business datacenters. Microsoft has a portfolio of datacenters globally and the Availability Team is looking to fill the vital role of Principal Technical Program Manager, Datacenter Availabilty .

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

  • Availability Strategy Development: Develop and implement a comprehensive strategy for ensuring high availability of datacenter services and infrastructure.

  • Program Planning and Execution: Lead the planning and execution of programs related to datacenter availability, ensuring alignment with organizational goals and timelines.

  • Risk Assessment and Mitigation: Identify potential risks to datacenter availability, conduct risk assessments, and develop and implement mitigation strategies.

  • Collaboration with Cross-Functional Teams: Work closely with cross-functional teams, including engineering, operations, and security, to ensure a cohesive approach to datacenter availability.

  • Prognostics and incident prevention: Develop prognostics and incident prevention initiatives in collaboration with our Reliability Engineers, utilizing predictive analytics and proactive measures to identify and address potential issues before they escalate.

  • Capacity Planning: Collaborate with capacity planning teams to ensure that datacenter resources meet current and future demands, optimizing for availability.

  • Documentation and Reporting: Maintain comprehensive documentation of availability-related processes, procedures, and incidents. Provide regular reports to stakeholders on the status of availability initiatives.

  • Continuous Improvement: Establish mechanisms for continuous improvement, including post-incident reviews, performance analysis, and proactive identification of areas for enhancement.

  • Datacenter Efficiency: Implement and oversee initiatives to improve datacenter efficiency, including optimizing power usage, cooling systems, and resource utilization to minimize environmental impact and operational costs.

  • Support of Central Operations Core Pillars: Provide support and collaboration with the Operational Readiness team, Resources Efficiency team, and Central Operations Program Manager to ensure seamless coordination and alignment of efforts across all operational aspects, promoting efficiency and overall effectiveness of datacenter operations.

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years of mission critical experience in electrical, mechanical, or controls engineering.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Proficiency in Datacenter or Critical Environment's Mechanical and Electrical systems

  • Communication and leadership skills to drive and support projects.

  • Proficient at utilizing Root Cause Analysis methodologies and creating Failure Mode and Effects Analyses (FMEA).

  • Experience leading construction, design, and process reviews assessing availability and reliability threat vectors, while partnering with various teams to design out or eliminate the potential issues.

  • Have a -sense of urgency- to drive resolution and an unquenchable desire to understand root causes and incident triggers.

  • Understanding of datacenter and topologies or equivalent Mission Critical facility background.

  • Analytical skills with the ability to summarize large, complex data from multiple databases and systems.

  • Team player with the ability to influence cross functional team and leadership team in driving process improvement, efficiencies, and best practices.

Reliability Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Senior Software Engineer - Microsoft Corporation
Posted: Mar 06, 2024 03:15
Redmond, WA

Job Description

We are building the Intelligent Conversation and Communications Cloud (IC3). We power Microsoft's first-party real-time conversation products, notably Skype and Teams with many millions of users, by providing reliable and high-quality audio and video calling, meetings, and chat services that work every time, from anywhere, on any device. And we expose our core capabilities to third-party partners, with which they can bring conversations to life in their own products. With IC3, we will enable customers to do more by making conversations on our platform more intelligent, surfacing useful information in real-time and taking actions on the customers' behalf during the conversation. And, we will learn from each conversation. Every call, meeting, or chat will make the next one better.

Building and running services at scale for Microsoft 365 for hundreds of million consumer and enterprise users is very challenging, but it is a lot of fun and rewarding. We are looking for engineers at many levels to help us do just that to power and deliver on IC3 mission. As a Senior Software Engineer, this opportunity will allow you to make a broad positive impact across many critical IC3 domains such as chat, audio/video calling, meetings, service and data engineering, and service management.

We want you because you have passion for technology, your constant intellectual curiosity and willingness to learn, your ability to communicate well in a team environment, your desire to make our team better with your contributions and of course your ability to deliver the right results at the right time.

Responsibilities

As a Senior Software Engineer, you will be responsible for:

  • Design implementation and evaluation of Audio DSP (Digital Signal Processing) related machine learning algorithms for real-time communications

  • Design and develop ML pipelines involving data cleaning, feature engineering, model training, and evaluation

  • Work across the product lifecycle from prototyping to shipping production-grade code optimized for performance and memory and updating the deployed models based on A/B testing

  • Remain up to date with latest advancements, trends and research and contribute towards our IP portfolio

  • Collaborate with other engineering and research teams across the company

Qualifications

Required/Minimum Qualifications

  • Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++ OR equivalent experience

  • 4+ years of industry experience in development/deployment of machine learning algorithm.

Additional or Preferred Qualifications

  • Experience with code delivered in shipping products.

  • Experience in building production-grade ML pipelines.

  • Domain specific experience in Audio Digital Signal Processing.

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

#M365

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Business Program Manager, Strategy & Operations- Americas Small, Medium & Corporate - Microsoft Corporation
Posted: Mar 06, 2024 03:15
Redmond, WA

Job Description

Do you have a passion for empowering regional sales organizations to succeed? If yes, then you might be the perfect fit for Microsoft's Americas Small, Medium & Corporate (SMC) Team! Join a team that is multi-generational, diverse and customer-focused, and that strives for excellence. Learn and grow your skills with the top experts in technology, marketing and sales in a fun, dynamic sales environment. And above all, pursue your personal goals and career growth whether you want to enhance your sales and consulting skills or leverage your experience to dive into modern cloud.

The Americas (AMS) SMC team is looking for their next Business Program Manager, Strategy & Operations who will play a strategic role supporting the enablement of over 1,000 sellers, leaders, and other support teammates for the United States, Canada, and LATAM geographies. This role will specifically help support the business across two key areas:

  • Seller-to-seller enablement within the partner ecosystem (partner co-sell activation within our sales teams)

  • Seller enablement and operations across quarterly investment cycles (variable profit & loss (P&L) management, fiscal planning, and seller readiness program execution)

As a Business Program Manager, you will support Microsoft's go-to-market (GTM) strategy with our best-in-class Partner ecosystem and learn about the SMC operating model and rhythms. You will be a key player in the enablement and success of our Microsoft partners and sellers, acknowledging that they are the ones who empower our customers to achieve more. You will collaborate with the Americas Chief Operations Office (COO), our Global Partner Solution (GPS) teams, our Americas SMC sales leadership, and a diverse group of stakeholders across the Microsoft Customer and Partner Sales (MCAPS) organization. A successful candidate is a systems thinker who is highly cooperative with an innate curiosity to learn and receive feedback from others. You will have deep analytical skills- able to transform feedback and data into insights and actions. And most importantly, know how to enjoy yourself while getting the work done!

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Sales Enablement of Partner Sponsorship Program and Co-Sell Rhythms: Work closely with Global Partner Solutions (GPS) teams to:

  • Orchestrate Seller-to -eller collaboration:

  • Help manage the partner mapping framework across the Americas- enabling sellers to identify for their territory the partners who they will co-sell with and the partners who will lead the customer engagements, as well as help build across top campaigns propensity lists for partner led campaigns in partnership with the GPS team.

  • Operationalize Partner Sponsorship and Co-Sell readiness/enablement

  • Collaborate with GPS to drive consistent utilization of the program resources.

  • Consolidate trends, insights from sponsor meetings and identify programmatic challenges, best practices, etc.

  • In collaboration with GPS Channel Sales team, steward the landing and execution of co-sell programs across the Americas.

  • Consolidate better practices, win/loss insights, and top asks/needs to improve effectiveness of scale execution across the Americas SMC teams.

  • Partner Investment utilization & special projects

  • Collectvoice of the sellerfeedback from sponsorship meetings, seller listening sessions etc.

  • Operationalize the execution of collaborative pilot projects (e.g. Project Bridge, Project Stanley, any future pilots, etc.)

  • Manage feedback loop on Prioritized and Managed Partners:

  • Consolidate insights to provide as SMC feedback during Prioritized Partner Governance and MPL selection.

Sales Enablement and Operations: Support the Americas COO Organization to own and drive:

  • Quarterly investment cycles aligned to Quarterly Business Reviews (QBRs) and Area Empowerment motions ensuring a consolidated process, with ongoing tracking and close loop motions.

  • Monthly tracking and spend execution management of variable investments

  • Partner closely with GPS GTM/Channel teams to ensure consistent visibility and surfacing of consumption and return of investments funded by SMC during the year and bringing those insights into leadership forums.

  • Review end-customer investment funding (ECIF) monthly reports with AMS Leadership and Sales Enablement & Operations (SE&O) stakeholders to maximize compliant consumption of ECIF funds.

  • Key business point of contact for fiscal planning and landing across seller and partner organizations alongside Finance Controller and Chief of Staff.

  • Ensures agility in landing and activation of budgets and in-year investments across the Americas SMC segment.

  • Last mile landing and execution ofSeller readiness and programs activation across the Americas SMC seller teams.

Core Capabilities: Business Program Planning and Design

  • Performs program landscape research and analysis (e.g., internal and/or external insights) and examines business trends (e.g., customer/partner/seller feedback and expectations) to identify audience program scope. Understands overall business goals, objectives, and strategies, as well as short- and long-term business priorities. Understands and identifies current program risks, impact, and mitigation plans.

  • Identifies and scopes opportunities to develop new programs and improve current ones. Identifies and provides solutions to root problems (e.g., root-cause analysis), defines the program strategy, gathers program requirements, identifies resource needs, creates the project plan and targets, and works across teams to align on the plan of record. Improves operations of existing programs by applying industry methodology, defining complex program issues, assessing various scenarios, and selecting the optimal scenario to resolve issues. Drives clarity in complex program issues and strives for simplification.

  • Works with cross-functional (e.g., organizational, product, business) stakeholders to design compliant, complex programs from initiation to delivery with minimal coaching. Produces collateral (e.g., proposals, strategy walking decks) to incorporate stakeholder needs and ensure the business objectives are met.

  • Defines and tracks the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as quality, adoption, usage, impact, effectiveness) for the program.

Core Capabilties: Buisness Program Excellence and Execution

  • Defines and executes on landing and communication plans, such as the target audience(s) and communication strategy. Leads the rhythm of business (ROB) during plan execution to ensure participants and stakeholders are communicating and responding according to the necessary cadence. Works across teams to ensure all program requirements are understood and can be met.

  • Evangelizes complex programs to stakeholdersto gain buy in. Leverages data and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]) to demonstrate the value of the program and show business impact. Adapts communication style and storytelling strategy according to audience and business needs.

Core Capabilities: Business Pro gram Management

  • Contributes to or leads a portfolio of projects including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for complex programs. Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes.

  • Demonstrates an understanding of mapping or how systems work and impact one another. Works with and leverages other teams to ensure program processes are rigorous and executed efficiently. Develops processes around scope and scheduled changes for programs, and communicates them to stakeholders.

Business Program Evaluation and Improvement

  • Conducts return on investment [ROI]) analyses to examine performance to value drivers. Contributes to monthly business review (MBR) and runs rhythms regularly to identify what is working and what is not, and makes improvements accordingly.

  • Collects and evaluates success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as usage, impact, effectiveness, and customer feedback, and uses dashboards or the like to monitor complex programs and ensure all activities align with business and program objectives. Uses data analytics (e.g., scenario analyses) to derive insights and training that help identify current and future program risks and mitigation plans, as well as opportunities to streamline and optimize programs based on lessons learned.

  • Utilizes direction and strategy from leadership regarding business area of expertise in order to help create and execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly. Defines vision and strategy for change, broad and specific impact, and the flow of communication to the organization. Ensures buy inand adoption of the new program or change by others in the organization. Develops the collateral required to enable key stakeholders and others to be onboard. Contributes to the training, reskilling, and mapping of individuals in partnership with Human Resources (HR).

Other

  • Embody our culture and values

Qualifications

Required/Minimum Qualifications

  • Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement

  • OR equivalent experience.

  • 2+ years experience supporting projects/programs for a sales or partner organization.

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $91,800 - $178,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900 - $195,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here : https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Principal Technical Program Manager, Datacenter Availability - Microsoft Corporation
Posted: Mar 06, 2024 03:15
Redmond, WA

Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Within CO+I, the Datacenter Availability Team is responsible for ensuring the uptime, reliability, and availability of Microsoft's cloud business datacenters. Microsoft has a portfolio of datacenters globally and the Availability Team is looking to fill the vital role of Principal Technical Program Manager, Datacenter Availabilty .

This is a remote role. Candidates can sit anywhere in the United States.

Responsibilities

  • Availability Strategy Development: Develop and implement a comprehensive strategy for ensuring high availability of datacenter services and infrastructure.

  • Program Planning and Execution: Lead the planning and execution of programs related to datacenter availability, ensuring alignment with organizational goals and timelines.

  • Risk Assessment and Mitigation: Identify potential risks to datacenter availability, conduct risk assessments, and develop and implement mitigation strategies.

  • Collaboration with Cross-Functional Teams: Work closely with cross-functional teams, including engineering, operations, and security, to ensure a cohesive approach to datacenter availability.

  • Prognostics and incident prevention: Develop prognostics and incident prevention initiatives in collaboration with our Reliability Engineers, utilizing predictive analytics and proactive measures to identify and address potential issues before they escalate.

  • Capacity Planning: Collaborate with capacity planning teams to ensure that datacenter resources meet current and future demands, optimizing for availability.

  • Documentation and Reporting: Maintain comprehensive documentation of availability-related processes, procedures, and incidents. Provide regular reports to stakeholders on the status of availability initiatives.

  • Continuous Improvement: Establish mechanisms for continuous improvement, including post-incident reviews, performance analysis, and proactive identification of areas for enhancement.

  • Datacenter Efficiency: Implement and oversee initiatives to improve datacenter efficiency, including optimizing power usage, cooling systems, and resource utilization to minimize environmental impact and operational costs.

  • Support of Central Operations Core Pillars: Provide support and collaboration with the Operational Readiness team, Resources Efficiency team, and Central Operations Program Manager to ensure seamless coordination and alignment of efforts across all operational aspects, promoting efficiency and overall effectiveness of datacenter operations.

  • Embody our culture and values.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years of mission critical experience in electrical, mechanical, or controls engineering

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years of mission critical experience in electrical, mechanical, or controls engineering.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Proficiency in Datacenter or Critical Environment's Mechanical and Electrical systems

  • Communication and leadership skills to drive and support projects.

  • Proficient at utilizing Root Cause Analysis methodologies and creating Failure Mode and Effects Analyses (FMEA).

  • Experience leading construction, design, and process reviews assessing availability and reliability threat vectors, while partnering with various teams to design out or eliminate the potential issues.

  • Have a -sense of urgency- to drive resolution and an unquenchable desire to understand root causes and incident triggers.

  • Understanding of datacenter and topologies or equivalent Mission Critical facility background.

  • Analytical skills with the ability to summarize large, complex data from multiple databases and systems.

  • Team player with the ability to influence cross functional team and leadership team in driving process improvement, efficiencies, and best practices.

Reliability Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Senior Program Management - Microsoft Corporation
Posted: Mar 06, 2024 03:15
Redmond, WA

Job Description

Microsoft's Cloud Operations + Innovation (CO+I) is the engine that powers our cloud services. We deliver the core infrastructure and foundational technologies for Microsoft. Our infrastructure is comprised of a large global portfolio of hundreds of datacenters, managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

The Region Design and Technology team is at the forefront of driving regional launch, expansion, and evolution. Our global team works with a broad range of disciplines to craft and implement design principals and the newest technologies. As a Senior Technical Program Manager on the AMER Region Design team, you will be responsible for creating long term designs for the launch of new Azure Regions in North and South America, expansion of our existing regions, and implementation of new technologies and requirements into the regions. To create optimal designs, you will partner with multiple engineering groups (both physical and software), finance, land, energy, and network teams to ensure we meet our customer requirements, design principals, and financial targets. Once the design is completed, you will be responsible for gaining alignment and approval of the region design across multiple disciplines both inside and outside of CO+I. Once a plan is in execution, you will proactively monitor the region for risk to the design and engage cross-functional teams for resolution.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

  • Partners with infrastructure teams to create Region Designs for new Azure Regions and for expansion of existing Azure Regions.

  • Implements the latest principals and technologies into Region Designs.

  • Proactively monitors regions for risk in executing designs. Collaborates across the organization for resolution.

  • Leads and coordinates cross-functional team efforts to drive engineering solutions to technical challenges and deliver quality solutions to committed schedules and project plans.

  • Creates relationships to drive orchestration and integration efforts to implement design principals and technologies. Collaborates and coordinates across organizations to ensure approval and alignment of Region designs.

  • Translates the needs of the organization and other teams into region design principals and region designs based on data-focused analysis. Engages in active risk management (proactive and reactive) to identify risks and propose mitigations.

Qualifications

  • Bachelor's Degree in Electrical/Mechanical/Industrial Engineering AND 4+ years experience in engineering, data analysis, or product development

  • OR equivalent experience

  • 2+ years' experience in cross functional program management, especially in a strategy, planning and decision-making environment

  • 2+ years' experience working with physical infrastructure in some capacity.

  • 2+ years' experience in data and analysis for decision making

Preferred Qualifications

  • In-depth knowledge of Microsoft's regional datacenter and network architecture

  • Experience in planning cloud specific infrastructure

  • 2+ years demonstrated experience leading and managing a business-critical function

  • Ability to communicate and present complex analysis at the executive levels for alignment and decision making

  • Excellent communication and leadership skills to drive projects, and build buy-in and support

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Territory Channel Manager - Microsoft Corporation
Posted: Mar 06, 2024 03:15
Redmond, WA

Job Description

Tech for Social Impact (TSI) was formed in 2018 with a goal of supporting and scaling Microsoft's long-standing commitment to the nonprofit sector worldwide. TSI has created a social business model that combines sales, philanthropy, solution development and partnerships as one integrated team, backed by a reinvestment model where all revenue flows back into Microsoft Philanthropies initiatives.

We are looking for a Territory Channel Manager ( TC M ) to join our team!

The Territory Channel Manager (TCM) is responsible for building and accelerating growth through Microsoft channel partners who serve the SMB (small and medium businesses) segment of the nonprofit sector. This person will be responsible for working with partners to drive SMB nonprofit revenue within their specified territories. This includes developing and executing Partner Business Plans with key Indirect Providers as well as local Direct-Bill and Indirect Reseller partners to achieve TSI revenue goals in the given territories; Working with Indirect Providers to grow the number of Resellers transacting to nonprofit organizations and ensure Resellers are driving nonprofit customer opportunities to closure; Guiding direct and indirect partners through their transformation journey to build a dedicated and prioritized nonprofit practice with senior leadership support and co-investment; Training and guiding partners to ensure they can educate nonprofits on the benefits that cloud can bring, thereby increasing the ratio of discount (paid) to grant (free) mix, and ensuring partners are aware of resources and programs available to them to alleviate any friction points to engage with nonprofits; Supporting opportunities and investments to expand all cloud workload usage with nonprofits; Scaling partner impact through our wider channel engagement, including working across subsidiary partner teams to take advantage of offers, incentives and partner programs, as well as any complementary partner-to-partner engagement.

The TCM is accountable to drive new partner and customer acquisition, incremental customer revenue, consumption, and success through partner impact. Partnering with the TSI Partner Marketing Teams, and the local Global Channel Sales to define partners to be reactive to customer referrals, and proactive with sales in our top unmanaged account set. They will also work with local - Partner Development Management (PDM), and local TCM teams to drive channel activation, with a focus on growing Partner Adds, and Customer Reach, Frequency and Yield across all Cloud Services using the Cloud Services Provider program as the primary motion.

Although territory based ,the TCM will report to the TSI Worldwide Channel Sales Manager.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

  • Engagingand building Partner Business Plans with keyIndirect Providers to drive increased frequency and yield of reseller adds, customer adds, and seat adds, including the use of any local MDF (Marketing Development Funds) investment.Leading weekly update & coaching call with each invested partner to ensure focus is maintained, and issues and opportunities are addressed quickly. Working closely with the TSI Ambassador where present

  • Engaging with other Indirect Providers to enable them to drive increased frequency and yield of reseller adds, customer adds, and seat adds.Ensuring that they have access to key assets and materials, and work through their Global Channel Sales- Partner Development and TCM teams.

  • Close engagement with Top Unmanaged customer team, developing a stable of partners to engage on all workloads and Microsoft Cloud for Nonprofit (MC4N) in both pre-sales and sales capacity. Supporting account planning, and referral/opportunity allocation and follow-up. Ensuring Partner engagements with customers are successful, establishing trust and proving credibility to support Microsoft's brand within the nonprofit community.

  • Owning the local referral partners for TSI marketing to pass referrals too. Developing a set of partners capable of addressing the three cloud workloads and MC4N, and willing to engage on activelyon referrals. Driving a cadence to review the referral health, feeding back improvements to the wider TSI team, and holding partners accountable to drive the value to customers.

  • Developing the local direct bill and indirect resellers within the territory that can help drive scale, or that are investing to grow nonprofit focus. Driving a growth plan, supporting, and investing where needed to reach more nonprofits. Ensuring the partner's business model, expertise and reputation aligns to the Tech for Social Impact mission ensuring that focus is withpartners that are committed and capable.

  • Managing the monthly reporting cycle to collect insights and provide learnings for future investments.

  • Acting as the local TSI small and medium businesses (SMB) lead in region, working to promote engagement at scale, through partners and with affiliates where practical.

Other . Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)

Qualifications

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail

Senior Software Engineer - Microsoft Corporation
Posted: Mar 06, 2024 03:15
Redmond, WA

Job Description

Are you excited about the possibility of working on the largest cloud storage service in the world? Azure Storage team is chartered with building and operating the persistent storage for the entire Microsoft Azure cloud! Azure Storage consists of a platform which currently powers six different storage services - Files, Disks, Blobs, Data Lake, Tables, and Queues.

As a Senior Software Engineer in the Azure Storage team, you will design, implement, and optimize Azure Storage Buildout Services and Workflows that can scale up to support exabytes of storage, and provide world-class reliability, performance, and security. This opportunity will allow you to hone your technical skills, build in-depth understanding of distributed storage systems, and accelerate your career growth.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

  • Your responsibilities will include developing features to improve performance and scale targets of Azure Storage services. You will work together with a world class, collaborative team of software engineers building software using agile methodologies and DevOps to run live site for the service.

  • You will have a platform to learn and research technologies, propose solutions, evaluate multiple design options, make recommendations and decisions, and work cross-group with our partners to build world class end to end solutions that will delight our customers.

  • You need to be passionate about technology, innovation and creating distributed cloud platform services and enterprise-grade software, as well as working on new features in a relatively young and fast paced product development environment.

  • You will work to identify dependencies and develop design documents for a product, application, service, or platform.

  • You will collaborate with appropriate stakeholders to determine user requirements for a scenario.

  • You will create, implement, optimize, debug, refactor, and reuse code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI).

  • You will act as a Designated Responsible Individual (DRI) by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate.

Qualifications

Required Qualifications:

  • Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

  • OR equivalent experience.

Other Requirements:

  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Bachelor's Degree in Computer Science

  • OR related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

  • OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

  • OR equivalent experience.

  • Experience in development of storage and file systems and experience in development of cloud services and distributed systems

  • Multi-year native C/C++ code development skills

  • Experience with debugging tools like WinDBG, Wireshark etc.

  • Windows or Linux operating system knowledge

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

#azurecorejobs

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .



Job Detail