Company Detail

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Regional Leasing & Outreach Director:

As the Liberty Military Housing Regional Leasing & Outreach Director, you will be the leader in the Region who will oversee the Leasing Center, marketing, communications, resident programs and employee engagement programs. In this role you will be responsible for monitoring social media, the website, and other marketing and leasing platforms. You will support and take the lead on LMH initiatives as needed or assigned. You will also be responsible for creating good will and strong resident satisfaction within the districts through resident relations and programs as well as positive interactions and communications.

Your Responsibilities include, but not limited to:

• Oversight of leasing team: manage the waitlist, effectively communicate waitlist timeframes, minimize vacancy loss, and effectively work with the districts to project availability of homes.

• Promote resident survey participation: SatisFacts, Tenant Satisfaction Surveys, etc.

• Oversight of resident events and programs.

• Responsible for research, development, and implementation of strategic marketing plan(s) to meet and sustain targeting occupancy and other business objectives.

• Administration of customer relationship management software.

• Create and maintain all regional/site marketing collateral and assets to include: videos, photography, virtual tours, floor plans, site maps, brochures, websites, etc.

• Develop an engaging brand presence on regional social media channels. Strategy development to implement content, including optimization, paid and promoted campaigns, contests, and/or contracted agency strategies.

• Set up and continually monitor reputation management for each community and assist team members with strategies to improve while overseeing review responses.

• Facilitate and collaborate resident communication needs specific to the region.

• Conduct regular site visits to ensure the property has proper curb appeal, appropriate signage, models are clean and set up accurately, and all marketing opportunities are leveraged.

• Oversee and provide training to local and regional teams to reinforce initiatives and company best practices.

• Create and maintain marketing budgets for individual communities and/or regions.

• Regularly communicate with key stakeholders to include: asset managers, regional executive team members, government partners, et., regarding marketing performance of any particular asset and/or overall portfolio.

• Support and/or take the lead on any LMH initiatives.

• Promotes and coordinates team awards, programs, recognition events and other activities.

• Assist prospective residents with information regarding their lease, the community, and the move-in process.

• Respond to social media postings (Facebook and other social media outlets).

• Serves as the Liberty Military Housing representative for local events; resident programs, MWR, Chamber of Commerce, Job Fairs, etc.

• Promotes positive resident relations by connecting with residents and building appropriate rapport to understand needs, expectations, and requirements in order to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.

• Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.

• Develop and execute resident programs and activities to build a strong sense of community within the neighborhoods.

• May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure the community is well maintained according to LMH's quality standards.

• Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.

What You Need for Success:

• Position requires 2-4 years in a customer service and/or marketing role (property management experience a plus).

• Demonstrated skills in the area of customer service, customer resolution, strong written and verbal communication skills.

• Proven experience in a senior or supervisory role with the ability to train and mentor employees.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Proficiency in written, grammar and verbal communication skills.

• Ability to effectively interact with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Proficiency in current technology and social media.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.

• May require use of personal/company vehicle or electrical cart.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

What we Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Regional Leasing & Outreach Director

Requisition ID: 2022-13485

Street: 7916 Plant Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a District Manager III:

As a Liberty Military Housing District Manager III, you will be responsible for overseeing the operations of a large or multi-site, multi-family residential community. Your role is responsible for the property's financial success, supervising the performance of on-site personnel and providing a quality living experience for our residents. You will be required to have full knowledge of property operations and be responsible for ensuring that all on-site personnel perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

Leadership:

• Manage, hire, schedule, and develop the on-site team, including office and maintenance personnel.

• Evaluate the efficiency of staff and provide on-going training, coaching, counseling, and supportive leadership.

• Ensure all employees comply with company policies and procedures, and complete required training (i.e. on-line, instructor-lead, etc.) in a timely manner.

Operational/Administrative:

• Responsible for the community budget and achievement of operational, financial and occupancy goals which includes overseeing, reviewing and monitoring all district accounting and financial matters (Processing of A/P, A/R, delinquencies, process PAF's, budget approvals, collections, invoicing, etc.).

• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.

• Oversee all Capital Expenditure projects for the community (i.e. approvals, letters, tracking, scheduling, and inspections).

• Participate and oversee staff in outreach marketing activities (i.e. market surveys, shop competitors) on a regular basis to obtain prospective residents.

• Conduct regular property walks/inspections (grounds, common areas, parking lots, maintenance shop, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

• Ensure make-readies and other maintenance projects are completed accurately and timely by maintenance staff according to LMH's quality standards.

• Contribute to a safe and secure environment, reporting potential safety hazards and adhering to all company safety policies, practices and regulations.

• Comply with all federal, state and local applicable laws, including Fair Housing, OSHA safety regulations, local applicable laws regarding health, safety or environment, and LMH Standard Operating Procedures and Policies.

Resident Relations:

• Ensure resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.

• Work in conjunction with district staff/community services team to develop and/or implement resident retention programs (i.e., resident functions, monthly newsletters, etc.).

• Consistently ensure policies of the community are followed by residents and take appropriate/corrective action when necessary.

What A Property Manager Needs For Success:

• Minimum of 5 years' experience in the property management industry (previous supervisory experience preferred).

• Proven success demonstrating leadership, customer service, problem-solving, decision-making, multi-tasking, communication, and organizational skills.

• Ability to encourage a positive and collaborative team environment.

• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.

• Fair Housing certification - must obtain Fair Housing certification within 2 weeks of employment.

• Experience with and understanding of budgets and financial operations.

• Effective communication and interaction with management team, military partners, subordinates, vendors or residents, sufficient to exchange or convey information and to give and receive work direction.

• Ability to multi-task, prioritize and delegate duties to ensure operational objectives are achieved.

• Possess a positive and professional demeanor in all business interactions, under all circumstances.

• Proficiency and working knowledge of personal computers: keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Ability to operate a motor vehicle (valid license required).

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• Available to work a flexible schedule including weekends, off-hours and emergencies as required.

What We Provide You:

Liberty offers a wide range of insurance options, programs, and benefits that let you and your family be healthy and plan for the future. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation, incentive programs and generous paid time off.

Advertising/Job Posting Title: Property Manager III

Requisition ID: 2022-13486

Street: 600 Davenport Court

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of an Events Coordinator:

As a Liberty Military Housing Events Coordinator, you will plan, create, coordinate and host events and programs for residents that build connections within their community, create memories for the family, and provide rewarding experiences and opportunities. Your position is responsible for effectively producing high quality and well planned events and managing all aspects of the event planning process. Your role requires strong organizational skills, self-starter with high energy, ability to travel to various locations within the region and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Event Planning- develop and coordinate all phases of the event planning process (research, design, planning, coordination, and evaluation) with delivering quality and creative.

• Event Management - ability to manage and execute multiple events simultaneously. This includes but not limited to timelines, production schedules, risk assessment, creative design, vendor/venue management, event team coordination, and logistics management.

• Event Production Coordination - responsible for executing on and off site events including but not limited to event team coordination, event set-up, day of hosting, event and risk brief, managing logistics throughout the event, and event tear down.

• Budgets and Contracts - oversee, review, and process assigned accounting and financial matters based on assigned event budgets. (i.e. processing invoices in Payscan, MEC's/IEC's, PAF's, PO's, requesting quotes from vendors).

• District Support- support District Teams within the event planning process to ensure the success of the event experience and entire planning process.

• Marketing Coordination- develop, design, and create effective and comprehensive marketing plans and materials to market events and programs (i.e. flyers, website content, social media content, newsletters, banners, posters, email, event photography, event registration management).

• Partnership Coordination- collaborate with like-minded military organizations, agencies and businesses on partnership and/or sponsorship opportunities to meet the needs of the residents through programing, events and other resident events.

• Record Keeping- maintaining accurate event folders and records both online and in paper form and submit required items by deadlines (i.e. event recaps, attendance stats, evaluations, event photos).

• Department Support - support through special projects, team members, and collateral duties as assigned.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environmental, Fair Housing and LMH Standard Operating Procedures and Policies.

What You Need for Success:

• Position requires event planning experience; experience with recreation, hospitality, marketing, communication or related fields with a minimum of 1-2 years' experience preferred.

• Solid computer skills required. Proficiency in using Microsoft Office, a website Content Management System (preferred), Google applications including GMAIL, social media platforms, and graphic software (Adobe, Publisher, Photoshop, and InDesign preferred).

• Effective written and verbal communication and interaction skills with internal/external customers to sufficiently exchange or convey information and to give and receive work direction.

• Excellent project planning organization and strategic planning skills.

• Ability to work in a fast-paced environment, effective time management, ability to balance multiple tasks and projects, prioritize and complete assigned duties to ensure operational and event objectives and goals are achieved.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a varied and flexible schedule, including evenings and weekends, holidays and overtime as required.

• Ability to lift up to a maximum of 50lbs.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Events Coordinator I

Requisition ID: 2022-13490

Street: 1236 Lark Drive

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of an Events Coordinator:

As a Liberty Military Housing Events Coordinator, you will plan, create, coordinate and host events and programs for residents that build connections within their community, create memories for the family, and provide rewarding experiences and opportunities. Your position is responsible for effectively producing high quality and well planned events and managing all aspects of the event planning process. Your role requires strong organizational skills, self-starter with high energy, ability to travel to various locations within the region and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Event Planning- develop and coordinate all phases of the event planning process (research, design, planning, coordination, and evaluation) with delivering quality and creative.

• Event Management - ability to manage and execute multiple events simultaneously. This includes but not limited to timelines, production schedules, risk assessment, creative design, vendor/venue management, event team coordination, and logistics management.

• Event Production Coordination - responsible for executing on and off site events including but not limited to event team coordination, event set-up, day of hosting, event and risk brief, managing logistics throughout the event, and event tear down.

• Budgets and Contracts - oversee, review, and process assigned accounting and financial matters based on assigned event budgets. (i.e. processing invoices in Payscan, MEC's/IEC's, PAF's, PO's, requesting quotes from vendors).

• District Support- support District Teams within the event planning process to ensure the success of the event experience and entire planning process.

• Marketing Coordination- develop, design, and create effective and comprehensive marketing plans and materials to market events and programs (i.e. flyers, website content, social media content, newsletters, banners, posters, email, event photography, event registration management).

• Partnership Coordination- collaborate with like-minded military organizations, agencies and businesses on partnership and/or sponsorship opportunities to meet the needs of the residents through programing, events and other resident events.

• Record Keeping- maintaining accurate event folders and records both online and in paper form and submit required items by deadlines (i.e. event recaps, attendance stats, evaluations, event photos).

• Department Support - support through special projects, team members, and collateral duties as assigned.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environmental, Fair Housing and LMH Standard Operating Procedures and Policies.

What You Need for Success:

• Position requires event planning experience; experience with recreation, hospitality, marketing, communication or related fields with a minimum of 1-2 years' experience preferred.

• Solid computer skills required. Proficiency in using Microsoft Office, a website Content Management System (preferred), Google applications including GMAIL, social media platforms, and graphic software (Adobe, Publisher, Photoshop, and InDesign preferred).

• Effective written and verbal communication and interaction skills with internal/external customers to sufficiently exchange or convey information and to give and receive work direction.

• Excellent project planning organization and strategic planning skills.

• Ability to work in a fast-paced environment, effective time management, ability to balance multiple tasks and projects, prioritize and complete assigned duties to ensure operational and event objectives and goals are achieved.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a varied and flexible schedule, including evenings and weekends, holidays and overtime as required.

• Ability to lift up to a maximum of 50lbs.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Events Coordinator I

Requisition ID: 2022-13489

Street: 1236 Lark Drive

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Technician I (Maintenance Technician I):

As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.

• Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.

• Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.

• Complete resident-requested repairs and service within the required time frame (24 hours).

• Complete all assigned maintenance work on vacant homes within LMH standards.

• Perform On-call service requests and emergency calls.

• May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).

• Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).

• Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.

• Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.

• Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• One or more years' related maintenance experience preferred.

• Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.

• Working knowledge of appliances.

• Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.

• Basic computer skills (able to operate mobile device, PC).

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.

• Ability to operate motor vehicle (valid license required).

• Ability to travel to other regional locations for work, training, meetings and other work-related.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

• May require use of personal or company vehicle, or electrical cart.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Maintenance Technician I

Requisition ID: 2022-13492

Street: 202 Chaisson Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Coordinator:

As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards

Your Responsibilities include, but not limited to:

• Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.

• Assist with the ordering and scheduling of vendor services.

• Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.

• Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Provide residents with any charges related to move out/final inspection results.

• Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).

• Generate work orders for make readies and other maintenance service requests.

• Assist with the closing of work orders/tickets once work is completed.

• Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.

• Resident follow-ups after services are rendered/completed.

• Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.

• Address and follow up on customer service concerns from Satisfacts survey.

• Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).

• Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).

• Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

What You Need for Success:

• 1-2 years' experience in residential property management or customer service role preferred.

• Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Strong service and interpersonal skills.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.

• Knowledge of OSHA laws and regulations.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• May require use of a personal/company vehicle or electrical cart.

• Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13481

Street: 21967 Cuddihy Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Warehouse Assistant:

As a Liberty Military Housing Warehouse Assistant, you will be responsible for monitoring and organizing the maintenance warehouse and inventory. Your role requires accuracy, the ability work efficiently and effectively, and the ability to deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Compliance with all company guidelines, OSHA regulations and any applicable laws in your area regarding health, safety, or environment.

• Receive maintenance inventory from multiple suppliers and distribute materials on a daily basis.

• Work with multiple budgets, monitoring expenditures and implement corrective actions.

• Organize and properly stock warehouse with materials needed for multiple locations.

• Maintain overall physical condition of warehouse by planning and implementing new layouts and conducting warehouse inspections.

• Assist with managing warranty repairs/replacements from multiple suppliers.

• Assist with managing recycling, universal and hazard waste collected on site.

What You Need for Success:

• A high school education or equivalent is required (college hours preferred).

• Warehouse experience preferred.

• Must be able to lift 80-100 lbs on a regular basis.

• Must have a valid driver's license and reliable transportation.

• Must have a level of proficiency with spreadsheets (Excel), word processing (MS Word), and inventory software.

• Must have excellent verbal and written communication skills.

• Must be knowledgeable in OSHA regulations.

• Must be willing to work evenings or weekends in the case of an emergency.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13480

Street: 2156 Wellings Court

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Preventative Maintenance Technician II:

As a Liberty Military Housing Preventative Maintenance Technician II, you will perform general and preventative maintenance repairs in a multi-family residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role will require your ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Typical responsibilities include: troubleshoot, repair and install new electrical fixtures, switches, breakers, and receptacles; Prepare and finish all interior and exterior surfaces; move, install, replace household appliances; install, repair, and replace drywall, counters and cabinetry.

• With limited guidance, troubleshoots and performs preventative and routine maintenance, installation and repairs on a variety of building systems and appliances, including, plumbing, HVAC, painting, carpentry, appliance repair and electrical.

• Applies proficient skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc. to ensure quality maintained homes and community.

• With limited direction, performs installations, service repairs, and preventative maintenance tasks, in homes, common areas, grounds and community.

• With limited direction, completes resident-requested repairs and services within the required timeframe (24 hours).

• May be required to complete all assigned maintenance work on vacant homes within LMH standards.

• Participates in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).

• Performs general maintenance and cleaning of common areas, maintenance shop, etc.

• Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.

• Demonstrates the appropriate and safe use of standard hand and power tools, equipment and machinery.

• Participates in and attends various department or regional meetings, resident or community events, seminars, and other work-related events.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• Three or more years' related experience required.

• Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.

• Communication and effective interaction with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.

• Advanced skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Extensive knowledge of appliances.

• Basic computer skills (able to operate mobile device, PC).

• Ability to operate a motor vehicle (valid license required).

• Must be available for regular on-call work assignments/emergency calls and work scheduled off-hours and emergency overtime as required.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

What We Provide You:

Liberty offfers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

#IND1

Requisition ID: 2022-13483

Street: 2100 Independence Blvd

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Coordinator:

As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards

Your Responsibilities include, but not limited to:

• Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.

• Assist with the ordering and scheduling of vendor services.

• Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.

• Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Provide residents with any charges related to move out/final inspection results.

• Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).

• Generate work orders for make readies and other maintenance service requests.

• Assist with the closing of work orders/tickets once work is completed.

• Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.

• Resident follow-ups after services are rendered/completed.

• Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.

• Address and follow up on customer service concerns from Satisfacts survey.

• Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).

• Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).

• Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

What You Need for Success:

• 1-2 years' experience in residential property management or customer service role preferred.

• Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Strong service and interpersonal skills.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.

• Knowledge of OSHA laws and regulations.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• May require use of a personal/company vehicle or electrical cart.

• Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13477

Street: 8420 Krenz Street

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Customer Service Representative:

As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Assists prospective residents with information regarding their lease, the community, and the move-in process.

• Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).

• Ensures all lease paperwork is completed and entered into the system.

• Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.

• Supports residents during the move-out process, which may include notice to vacate and resident transfers.

• Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.

• May perform post-turn unit inspections and complete move-in inventory inspections with new residents.

• Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.

• Responsible for lease renewal notification and timely resident notice to renew or vacate.

• Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.

• Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.

• Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.

• Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).

• Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).

• May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

• Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.

What You Need for Success:

• Position requires 6 months+ of residential property management or customer service role preferred.

• Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanour in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13476

Street: 1 Cargo Ct SW

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Coordinator:

As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards

Your Responsibilities include, but not limited to:

• Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.

• Assist with the ordering and scheduling of vendor services.

• Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.

• Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Provide residents with any charges related to move out/final inspection results.

• Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).

• Generate work orders for make readies and other maintenance service requests.

• Assist with the closing of work orders/tickets once work is completed.

• Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.

• Resident follow-ups after services are rendered/completed.

• Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.

• Address and follow up on customer service concerns from Satisfacts survey.

• Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).

• Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).

• Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

What You Need for Success:

• 1-2 years' experience in residential property management or customer service role preferred.

• Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Strong service and interpersonal skills.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.

• Knowledge of OSHA laws and regulations.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• May require use of a personal/company vehicle or electrical cart.

• Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13478

Street: 139 Santa Rosa Drive

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Coordinator:

As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards

Your Responsibilities include, but not limited to:

• Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.

• Assist with the ordering and scheduling of vendor services.

• Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.

• Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Provide residents with any charges related to move out/final inspection results.

• Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).

• Generate work orders for make readies and other maintenance service requests.

• Assist with the closing of work orders/tickets once work is completed.

• Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.

• Resident follow-ups after services are rendered/completed.

• Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.

• Address and follow up on customer service concerns from Satisfacts survey.

• Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).

• Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).

• Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

What You Need for Success:

• 1-2 years' experience in residential property management or customer service role preferred.

• Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Strong service and interpersonal skills.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.

• Knowledge of OSHA laws and regulations.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• May require use of a personal/company vehicle or electrical cart.

• Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13473

Street: 9314 Cardinal Court

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Coordinator:

As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards

Your Responsibilities include, but not limited to:

• Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.

• Assist with the ordering and scheduling of vendor services.

• Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.

• Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Provide residents with any charges related to move out/final inspection results.

• Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).

• Generate work orders for make readies and other maintenance service requests.

• Assist with the closing of work orders/tickets once work is completed.

• Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.

• Resident follow-ups after services are rendered/completed.

• Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.

• Address and follow up on customer service concerns from Satisfacts survey.

• Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).

• Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).

• Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

What You Need for Success:

• 1-2 years' experience in residential property management or customer service role preferred.

• Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Strong service and interpersonal skills.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.

• Knowledge of OSHA laws and regulations.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• May require use of a personal/company vehicle or electrical cart.

• Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13402

Street: MCAS Yuma

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Customer Service Representative:

As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Assists prospective residents with information regarding their lease, the community, and the move-in process.

• Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).

• Ensures all lease paperwork is completed and entered into the system.

• Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.

• Supports residents during the move-out process, which may include notice to vacate and resident transfers.

• Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.

• May perform post-turn unit inspections and complete move-in inventory inspections with new residents.

• Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.

• Responsible for lease renewal notification and timely resident notice to renew or vacate.

• Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.

• Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.

• Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.

• Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).

• Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).

• May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

• Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.

What You Need for Success:

• Position requires 6 months+ of residential property management or customer service role preferred.

• Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanour in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13474

Street: 10323 Orleck Street

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Customer Care Representative:

As a Liberty Military Housing Customer Care Representative, you will be responsible for providing customer service for all past and current residents within a multi-family residential community. Your role will include answering phones to answer resident concerns regarding their accounts and other general questions. Your role will require effective customer service skills and the ability to work efficiently, effectively, and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Responding to and managing resident concerns and questions and may coordinate with appropriate staff to address and resolve resident communication.

• Promoting positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident's satisfaction and according to LMH standards.

• Supporting residents during the move-out process, which may include move out accounting, collection of outstanding balances owed, preparing and sending delinquency letters, as well as residency verification requests.

• Assisting with adjusting resident ledgers; preparing/reconciling delinquency reports; preparing and submitting write-off packages.

• Attending monthly call monitoring meetings with Lead/Customer Care Supervisor to measure performance per guidelines.

• Contacting the applicable public service response organization (fire department, police, EMS, etc.) in the case of emergency (fire, criminal activity, death, severe water damage, or other major catastrophes) and Customer Care Supervisor. Follows applicable emergency procedures.

• Performing various administrative and computer tasks, email communications, input of information/data into various software and information systems (Yardi, Excel, Access, and other company-related software).

• Participating in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.

What You Need for Success:

• 6 months of residential property management or customer service role preferred.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Access, Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with residents, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required). May require use of personal vehicle.

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.

• The position requires mobility within the office and the ability to operate a computer, phone and other office machinery such as a scanner and copy machine.

• High school diploma or GED required.

• Must be able to talk, listen, and speak clearly on telephone.

• Must be able to deal with a fast-paced, continually changing work environment, including handling multiple tasks daily.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13472

Street: 2156 Wellings Court

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Customer Service Representative:

As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Assists prospective residents with information regarding their lease, the community, and the move-in process.

• Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).

• Ensures all lease paperwork is completed and entered into the system.

• Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.

• Supports residents during the move-out process, which may include notice to vacate and resident transfers.

• Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.

• May perform post-turn unit inspections and complete move-in inventory inspections with new residents.

• Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.

• Responsible for lease renewal notification and timely resident notice to renew or vacate.

• Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.

• Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.

• Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.

• Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).

• Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).

• May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

• Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.

What You Need for Success:

• Position requires 6 months+ of residential property management or customer service role preferred.

• Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanour in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13462

Street: 1200 South Birdneck Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Customer Service Representative:

As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Assists prospective residents with information regarding their lease, the community, and the move-in process.

• Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).

• Ensures all lease paperwork is completed and entered into the system.

• Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.

• Supports residents during the move-out process, which may include notice to vacate and resident transfers.

• Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.

• May perform post-turn unit inspections and complete move-in inventory inspections with new residents.

• Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.

• Responsible for lease renewal notification and timely resident notice to renew or vacate.

• Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.

• Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.

• Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.

• Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).

• Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).

• May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

• Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.

What You Need for Success:

• Position requires 6 months+ of residential property management or customer service role preferred.

• Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanour in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13468

Street: 9652 Bacon Avenue

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a District Manager III:

As a Liberty Military Housing District Manager III, you will be responsible for overseeing the operations of a large or multi-site, multi-family residential community. Your role is responsible for the property's financial success, supervising the performance of on-site personnel and providing a quality living experience for our residents. You will be required to have full knowledge of property operations and be responsible for ensuring that all on-site personnel perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

Leadership:

• Manage, hire, schedule, and develop the on-site team, including office and maintenance personnel.

• Evaluate the efficiency of staff and provide on-going training, coaching, counseling, and supportive leadership.

• Ensure all employees comply with company policies and procedures, and complete required training (i.e. on-line, instructor-lead, etc.) in a timely manner.

Operational/Administrative:

• Responsible for the community budget and achievement of operational, financial and occupancy goals which includes overseeing, reviewing and monitoring all district accounting and financial matters (Processing of A/P, A/R, delinquencies, process PAF's, budget approvals, collections, invoicing, etc.).

• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.

• Oversee all Capital Expenditure projects for the community (i.e. approvals, letters, tracking, scheduling, and inspections).

• Participate and oversee staff in outreach marketing activities (i.e. market surveys, shop competitors) on a regular basis to obtain prospective residents.

• Conduct regular property walks/inspections (grounds, common areas, parking lots, maintenance shop, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

• Ensure make-readies and other maintenance projects are completed accurately and timely by maintenance staff according to LMH's quality standards.

• Contribute to a safe and secure environment, reporting potential safety hazards and adhering to all company safety policies, practices and regulations.

• Comply with all federal, state and local applicable laws, including Fair Housing, OSHA safety regulations, local applicable laws regarding health, safety or environment, and LMH Standard Operating Procedures and Policies.

Resident Relations:

• Ensure resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.

• Work in conjunction with district staff/community services team to develop and/or implement resident retention programs (i.e., resident functions, monthly newsletters, etc.).

• Consistently ensure policies of the community are followed by residents and take appropriate/corrective action when necessary.

What A Property Manager Needs For Success:

• Minimum of 5 years' experience in the property management industry (previous supervisory experience preferred).

• Proven success demonstrating leadership, customer service, problem-solving, decision-making, multi-tasking, communication, and organizational skills.

• Ability to encourage a positive and collaborative team environment.

• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.

• Fair Housing certification - must obtain Fair Housing certification within 2 weeks of employment.

• Experience with and understanding of budgets and financial operations.

• Effective communication and interaction with management team, military partners, subordinates, vendors or residents, sufficient to exchange or convey information and to give and receive work direction.

• Ability to multi-task, prioritize and delegate duties to ensure operational objectives are achieved.

• Possess a positive and professional demeanor in all business interactions, under all circumstances.

• Proficiency and working knowledge of personal computers: keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Ability to operate a motor vehicle (valid license required).

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• Available to work a flexible schedule including weekends, off-hours and emergencies as required.

What We Provide You:

Liberty offers a wide range of insurance options, programs, and benefits that let you and your family be healthy and plan for the future. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation, incentive programs and generous paid time off.

Advertising/Job Posting Title: District Manager III - Stuart Mesa

Requisition ID: 2022-13461

Street: 3105 Mitchell Blvd

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of an Environmental Compliance Specialist:

As the Liberty Military Housing Environmental Compliance Specialist, you will assist with supervision of Capital Improvement and Development projects. Liberty Military Housing (LMH) is one of the largest owner/managers of privatized (PPV) military family housing in the country with nearly 37,000 units nationwide. The Construction Services team helps plan and execute over $100 million in Capital Improvement and Development projects each year.

Your Responsibilities include, but not limited to:

Pesticide Management:

• Monitor NAVFAC NOPRS database for pest vendor data entries.

• Participate in Installation Pest Management meetings as needed.

Hazardous Materials and Waste Management:

• Provide guidance to Property Management (PM) relating to hazardous materials (HM) and hazardous waste (HW) management.

• Inspect shops, yards, pools, and vendor staging areas for compliance with environmental regulations and the LMH HM and HW Management Guide at least twice annually. Enter inspections into Yardi and conduct follow up visits as needed.

• Conduct on-boarding for new Maintenance Supervisors and staff as needed and assigned by the Regional Environmental Manager (REM).

• Sign HW manifests as needed (must have DOT training).

Storm Water Management:

• Educate staff on storm water best management practices during shop/yard inspections.

LBP Management:

• Assist with coordination of annual 10 percent O&M inspections of pre-1978 housing.

• Spot check projects involving LBP stabilization and abatement as needed and assigned by the REM.

ACM Management:

• Provide guidance to PM and CM relating to compliance with the O&M Plan;

• Maintain knowledge of new legislation relating to ACM by attending regulatory updates held by local agencies.

• Assist with coordination of annual 10 percent O&M inspections of housing.

• Spot check projects involving asbestos abatement as needed and assigned by the REM.

Radon:

• Assist with coordination of any ongoing radon testing programs as needed and assigned by the REM.

Meetings, Inspections, Audits, and Training:

• Attend Government meetings and/or conference calls relating to natural resources, cultural resources or environmental compliance as assigned by the REM.

• Attend site walks relating to environmental issues and assist with coordination as assigned by the REM.

• Participate in NAVFAC Condition Assessment as assigned by the REM.

• Participate in Asset Management walks as assigned by the REM.

What You Need for Success:

• At least 2 years of environmental related experience preferred.

• Microsoft Office proficient - Word and Excel.

• Must be able to work under pressure and maintain a schedule, while keeping a positive attitude.

• High school diploma or GED required.

What we Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Environmental Compliance Specialist

Requisition ID: 2022-13459

Street: 7924 14th Street

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Technician I (Maintenance Technician I):

As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.

• Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.

• Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.

• Complete resident-requested repairs and service within the required time frame (24 hours).

• Complete all assigned maintenance work on vacant homes within LMH standards.

• Perform On-call service requests and emergency calls.

• May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).

• Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).

• Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.

• Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.

• Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• One or more years' related maintenance experience preferred.

• Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.

• Working knowledge of appliances.

• Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.

• Basic computer skills (able to operate mobile device, PC).

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.

• Ability to operate motor vehicle (valid license required).

• Ability to travel to other regional locations for work, training, meetings and other work-related.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

• May require use of personal or company vehicle, or electrical cart.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Maintenance Technician I

Requisition ID: 2022-13450

Street: 996 Windsor Oaks Blvd

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Coordinator:

As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards

Your Responsibilities include, but not limited to:

• Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.

• Assist with the ordering and scheduling of vendor services.

• Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.

• Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

• Provide residents with any charges related to move out/final inspection results.

• Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).

• Generate work orders for make readies and other maintenance service requests.

• Assist with the closing of work orders/tickets once work is completed.

• Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.

• Resident follow-ups after services are rendered/completed.

• Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.

• Address and follow up on customer service concerns from Satisfacts survey.

• Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).

• Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

• Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).

• Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.

What You Need for Success:

• 1-2 years' experience in residential property management or customer service role preferred.

• Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Strong service and interpersonal skills.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required).

• Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.

• Knowledge of OSHA laws and regulations.

• Ability to travel to other regional locations for work, training, meetings and other work-related activities.

• May require use of a personal/company vehicle or electrical cart.

• Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13447

Street: 3300 N Rhino Street

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Service Technician (Entry Level):

As a Liberty Military Housing Service Technician Entry level, you will perform routine maintenance and repairs in a multi-family residential community. You will operate building systems, related equipment, and tools to complete tasks to meet Lincoln Military Housing's quality standards and resident's satisfaction. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Under general supervision, performs a variety of semi-skilled maintenance and repairs which may include electrical, plumbing, painting, lighting, HVAC, etc.

• Applies basic understanding of two or more of the following trades to ensure quality maintained homes and community: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc.

• Performs routine service repairs and preventative maintenance of all aspects in homes, common areas, grounds and community.

• With general supervision, completes resident requested repairs and services within the required time frame (24 hours).

• Completes all assigned maintenance work on vacant homes within LMH standards.

• Performs on-call service requests and emergency calls for qualified assignments.

• May participate in routine inspections (including QC, move-in, preventative maintenance, machinery, appliance, etc.).

• Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).

• Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.

• Performs any additional routine maintenance on property as requested, as needed, or directed.

• Reports any maintenance concerns for repairs on homes, community, and/or common areas to supervisor.

• Demonstrates the appropriate and safe use of standard hand and power tools, equipment, and machinery.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, and LMH Standard Operating Procedures.

• Understands and follows safe work practices for all trades including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

What You Need for Success:

• One or more years of maintenance experience preferred.

• Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, or appliance repair.

• Effectively communicate and interact with co-workers, managers, vendors or residents; sufficient to exchange or convey information as well as give and receive work direction.

• Working knowledge of appliances.

• Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

• Basic computer skills (able to operate mobile device, PC).

• Ability to operate a motor vehicle (valid license required).

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours, and emergency overtime as required.

• Ability to travel to other regional locations for work, training, meetings, and other work-related activities.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

• May require use of a personal or company vehicle, or electrical cart.

What we Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Advertising/Job Posting Title: Maintenance Technician (Entry Level)

Requisition ID: 2022-13449

Street: 10300 Yorktown Drive

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Porter/Groundskeeper:

As a Liberty Military Housing Porter/Groundskeeper, you will perform routine cleaning and upkeep of grounds, buildings, amenities, and the surrounding areas in a multi-family residential community. Operates tools, machinery, and other equipment to complete tasks in an efficient manner. Your role requires the ability to effectively communicate, perform quality work in a safe manner, and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Performs routine cleaning and maintenance of grounds, amenities, building exteriors district office, pool, recreation areas, parking lots and other areas surrounding the community.

• Removes trash from grounds, office areas, homes, and the surrounding community perimeter on a daily basis.

• Details interior and exterior areas on a regular basis, using general cleaning tools and equipment (i.e. broom, mop, vacuum, rake or blower to keep entry areas, sidewalks, streets and walking areas clean of debris, dust, leaves and brush).

• May help with snow shovelling (where applicable) of sidewalks and other main entry areas.

• Assists in the preparation of make ready units including removal of trash from vacant homes (trash outs), touch up paint, and general cleaning prior to make-ready.

• Assists with various physical tasks as directed; carrying and removal of abandoned furniture, tools, appliances, and other equipment.

• Assists with repairs, replacement and installation of window and door screens, lightbulb and other fixtures.

• Helps clean and maintain storage and shop areas.

• Assists Service Technicians when needed.

• May perform minor interior and exterior touch up painting/caulking.

• Cleans air conditioning vents, replaces air filters, and smoke detectors.

• Performs any additional routine cleaning/maintenance on property as requested, as needed, or as directed.

• Reports any maintenance concerns for repairs on homes, community and/or common areas to management.

• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.

• Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces. Performs any additional routine maintenance on property as requested by supervisor.

What You Need for Success:

• Entry level to 6 months of general custodial/maintenance experience.

• Beginning level understanding of grounds maintenance.

• Ability to use hand and power tools and cleaning equipment applicable to job requirements.

• Communication and effective interaction with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.

• Ability to operate a motor vehicle (valid license required).

• Basic computer skills preferred (PC/mobile device).

• Ability to travel to other regional locations for work, training, meetings, and other work-related activities.

• Ability to independently lift/carry supplies or equipment up to 65 lbs.

• May require use of a personal or company vehicle, or electrical cart.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13440

Street: 10425 Scripps Ranch Row

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of an Assistant Construction Manager:

As a Liberty Military Housing Assistant Construction Manager, you will assist with the supervision of Capital Improvement and Development projects. The Construction Services team helps plan and execute over $100 million in Capital Improvement and Development projects each year.

Your Responsibilities include, but not limited to:

• Assist the Construction Manager in identifying and planning projects.

• Assist the Construction Manager/Property Manager/Asset Manager in performing comprehensive property walks at a minimum of annually.

• Assist the Construction Manager in providing budget estimates for Capital Improvements and Development projects to Property Management/Asset Management.

• Assist the Construction Manager in executing the scope and bid development for Capital Improvement/Development projects to include all construction trade and service vendors.

• Assist the Construction Manager with executing buyout of each capital improvement project.

• Assist the Construction Manager in serving as Owner's Representative during construction of projects to enforce quality, monitor contractor expenses and coordinate any action between contractor and Property Management.

• Assist the Construction Manager in building a database of local contractors, architects, engineers, and vendors that will assist LMH in the future to develop and maintain the PPV program.

• Assist the Construction Manager in the preparation of Project Approval Forms (PAF's) and contracts.

• Assist the Construction Manager in tracking and monitoring of environmental/historical/cultural resource requirements within the PPV boundaries.

• Assist the Construction Manager in the generation/completion of punch lists.

• Assist the Construction Manager in the maintenance of digital file library on the JBLM Google Drive.

• Perform related duties as assigned by supervisor.

• Maintain compliance with all company policies and procedures.

What You Need for Success:

• At least 1 year of construction experience (either in-office or in-field) preferred.

• Microsoft Office proficient - Word and Excel.

• Must be able to work under pressure and maintain a schedule, while keeping a positive attitude.

• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

• High school diploma or GED required.

• Associate degree preferred.

• Valid driver license and ability to obtain base access is required.

What we Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13453

Street: 200008 San Jacinto Road

Job Detail

• Company:
  Liberty Military Housing

Job Description

Liberty Military Housing - Own your passion for service!

At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of a Customer Care Representative:

As a Liberty Military Housing Customer Care Representative, you will be responsible for providing customer service for all past and current residents within a multi-family residential community. Your role will include answering phones to answer resident concerns regarding their accounts and other general questions. Your role will require effective customer service skills and the ability to work efficiently, effectively, and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Responding to and managing resident concerns and questions and may coordinate with appropriate staff to address and resolve resident communication.

• Promoting positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident's satisfaction and according to LMH standards.

• Supporting residents during the move-out process, which may include move out accounting, collection of outstanding balances owed, preparing and sending delinquency letters, as well as residency verification requests.

• Assisting with adjusting resident ledgers; preparing/reconciling delinquency reports; preparing and submitting write-off packages.

• Attending monthly call monitoring meetings with Lead/Customer Care Supervisor to measure performance per guidelines.

• Contacting the applicable public service response organization (fire department, police, EMS, etc.) in the case of emergency (fire, criminal activity, death, severe water damage, or other major catastrophes) and Customer Care Supervisor. Follows applicable emergency procedures.

• Performing various administrative and computer tasks, email communications, input of information/data into various software and information systems (Yardi, Excel, Access, and other company-related software).

• Participating in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.

What You Need for Success:

• 6 months of residential property management or customer service role preferred.

• Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Access, Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

• Effective communication and interaction with residents, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.

• Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.

• Must possess a positive and professional demeanor in all interactions, under all circumstances.

• Ability to operate a motor vehicle (valid license required). May require use of personal vehicle.

• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.

• The position requires mobility within the office and the ability to operate a computer, phone and other office machinery such as a scanner and copy machine.

• High school diploma or GED required.

• Must be able to talk, listen, and speak clearly on telephone.

• Must be able to deal with a fast-paced, continually changing work environment, including handling multiple tasks daily.

What We Provide You:

Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.

Requisition ID: 2022-13444

Street: 139 Santa Rosa Drive

Job Detail

• Company:
  Liberty Military Housing