Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 08, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 06, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 06, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 06, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 06, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 06, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 06, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 06, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 06, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 06, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 06, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 06, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - May 06, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Maintenance Supervisor:
As a Liberty Housing Maintenance Supervisor, you will be responsible for managing the maintenance operations for a multi-family military residential community. You will supervise and direct Service Technicians, Groundskeepers and Housekeeping personnel in the repair and maintenance of HVAC, electrical and mechanical systems, plumbing, cleaning and maintaining of grounds and common areas of the community. In addition to supervising, you will perform general and specialized maintenance and repairs. You must be able to effectively lead and motivate others to perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Plan, schedule, and supervise the maintenance staff in the performance of their daily activities including: maintenance, installation and repairs, service requests, turns, cleaning of grounds and common areas.
Hire, train, and develop employees and ensure company policies, procedures and safety practices are applied.
Coordinate with vendors and contractors for installation, maintenance and repair work.
Maintain the budget for the department; ensure all projects and scheduling are within budgetary guidelines.
Prepare specifications for major planned projects, negotiate and/or solicit bids with contractors and vendors. Inspect the work of vendors for quality and conformance to specifications and cost requirements.
Purchase/order maintenance supplies, materials and appliances in an efficient and cost effective manner. Ensure inventory is appropriately stocked and maintained.
Ensure service requests, make-readies and other maintenance projects are completed accurately and timely according to LMH's quality standards.
Conduct regular safety inspections of the property, correct any unsafe practices or situations and ensure all maintenance staff is trained on safety practices including correct handling of chemicals, supplies and equipment.
Comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including LMH's standard operating procedures and policies.
What You Need For Success:
A minimum of 2 years related experience, 2 years in a supervisory role (property management experience preferred).
Proven ability to effectively supervise and lead a team.
HVAC and EPA Certifications preferred.
Advance level of understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair.
Excellent verbal, written and communication skills.
Outstanding proven customer service skills.
Basic computer skills (able to operate mobile device, PC).
Ability to operate a motor vehicle (valid license required).
Ability to independently lift/carry supplies or equipment up to 65 lbs.
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Advertising/Job Posting Title: Maintenance Supervisor I
Requisition ID: 2022-13649
Street: 5133 Pendleton Avenue
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician I (Maintenance Technician I):
As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.
Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.
Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.
Complete resident-requested repairs and service within the required time frame (24 hours).
Complete all assigned maintenance work on vacant homes within LMH standards.
Perform On-call service requests and emergency calls.
May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
One or more years' related maintenance experience preferred.
Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Working knowledge of appliances.
Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.
Basic computer skills (able to operate mobile device, PC).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to operate motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
May require use of personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13653
Street: 8424 Milwaukee St
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Porter/Groundskeeper:
As a Liberty Military Housing Porter/Groundskeeper, you will perform routine cleaning and upkeep of grounds, buildings, amenities, and the surrounding areas in a multi-family residential community. Operates tools, machinery, and other equipment to complete tasks in an efficient manner. Your role requires the ability to effectively communicate, perform quality work in a safe manner, and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Performs routine cleaning and maintenance of grounds, amenities, building exteriors district office, pool, recreation areas, parking lots and other areas surrounding the community.
Removes trash from grounds, office areas, homes, and the surrounding community perimeter on a daily basis.
Details interior and exterior areas on a regular basis, using general cleaning tools and equipment (i.e. broom, mop, vacuum, rake or blower to keep entry areas, sidewalks, streets and walking areas clean of debris, dust, leaves and brush).
May help with snow shovelling (where applicable) of sidewalks and other main entry areas.
Assists in the preparation of make ready units including removal of trash from vacant homes (trash outs), touch up paint, and general cleaning prior to make-ready.
Assists with various physical tasks as directed; carrying and removal of abandoned furniture, tools, appliances, and other equipment.
Assists with repairs, replacement and installation of window and door screens, lightbulb and other fixtures.
Helps clean and maintain storage and shop areas.
Assists Service Technicians when needed.
May perform minor interior and exterior touch up painting/caulking.
Cleans air conditioning vents, replaces air filters, and smoke detectors.
Performs any additional routine cleaning/maintenance on property as requested, as needed, or as directed.
Reports any maintenance concerns for repairs on homes, community and/or common areas to management.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces. Performs any additional routine maintenance on property as requested by supervisor.
What You Need for Success:
Entry level to 6 months of general custodial/maintenance experience.
Beginning level understanding of grounds maintenance.
Ability to use hand and power tools and cleaning equipment applicable to job requirements.
Communication and effective interaction with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
Ability to operate a motor vehicle (valid license required).
Basic computer skills preferred (PC/mobile device).
Ability to travel to other regional locations for work, training, meetings, and other work-related activities.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
May require use of a personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13648
Street: 7916 Plant Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Coordinator:
As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards
Your Responsibilities include, but not limited to:
Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.
Assist with the ordering and scheduling of vendor services.
Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.
Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Provide residents with any charges related to move out/final inspection results.
Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).
Generate work orders for make readies and other maintenance service requests.
Assist with the closing of work orders/tickets once work is completed.
Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.
Resident follow-ups after services are rendered/completed.
Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.
Address and follow up on customer service concerns from Satisfacts survey.
Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).
Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).
Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
What You Need for Success:
1-2 years' experience in residential property management or customer service role preferred.
Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.
Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.
Strong service and interpersonal skills.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanor in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.
Knowledge of OSHA laws and regulations.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
May require use of a personal/company vehicle or electrical cart.
Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13675
Street: 3400 Alder Street SW
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Customer Service Representative:
As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Assists prospective residents with information regarding their lease, the community, and the move-in process.
Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).
Ensures all lease paperwork is completed and entered into the system.
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
Supports residents during the move-out process, which may include notice to vacate and resident transfers.
Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
Responsible for lease renewal notification and timely resident notice to renew or vacate.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.
Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).
May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.
What You Need for Success:
Position requires 6 months+ of residential property management or customer service role preferred.
Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanour in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13646
Street: 3400 Alder Street SW
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician II (Maintenance Technician II):
As a Liberty Military Housing Service Technician II, you will perform general and specialized maintenance and repairs in a multi-family residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Troubleshoot and perform routine maintenance, installation and repairs on a variety of building systems and appliances, including, plumbing, HVAC, painting, carpentry, appliance repair and electrical.
Apply proficient skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc.; to ensure quality maintained homes and community.
Perform installations, service repairs, and preventative maintenance tasks, in homes, common areas, grounds and community.
Complete resident-requested repairs and services within the required time frame (24 hours).
Complete all assigned maintenance work on vacant homes within LMH standards.
Perform On-call service requests and emergency calls.
Participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Maintain and update all assigned service requests using Yardi Mobile until assignment is completed and closed.
Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
Participate in and attends various department or regional meetings, resident or community events, seminars, and other work-related events.
Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
Two or more years' related experience required.
Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Certifications preferred HVAC and EPA.
Communication and effective interaction with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
Advanced skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Extensive knowledge of appliances.
Basic computer skills (able to operate mobile device, PC).
Ability to operate a motor vehicle (valid license required).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13661
Street: 2306 Bitar
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician II (Maintenance Technician II):
As a Liberty Military Housing Service Technician II, you will perform general and specialized maintenance and repairs in a multi-family residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Troubleshoot and perform routine maintenance, installation and repairs on a variety of building systems and appliances, including, plumbing, HVAC, painting, carpentry, appliance repair and electrical.
Apply proficient skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc.; to ensure quality maintained homes and community.
Perform installations, service repairs, and preventative maintenance tasks, in homes, common areas, grounds and community.
Complete resident-requested repairs and services within the required time frame (24 hours).
Complete all assigned maintenance work on vacant homes within LMH standards.
Perform On-call service requests and emergency calls.
Participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Maintain and update all assigned service requests using Yardi Mobile until assignment is completed and closed.
Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
Participate in and attends various department or regional meetings, resident or community events, seminars, and other work-related events.
Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
Two or more years' related experience required.
Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Certifications preferred HVAC and EPA.
Communication and effective interaction with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
Advanced skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Extensive knowledge of appliances.
Basic computer skills (able to operate mobile device, PC).
Ability to operate a motor vehicle (valid license required).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13656
Street: 2306 Bitar
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician III (Maintenance Technician III):
As a Liberty Military Housing Service Technician III, you will perform general and specialized maintenance and repairs in a multifamily residential community and operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role may include -Lead- responsibilities which, on occasion includes supervising or training other maintenance staff members. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include but not limited to:
Performs most maintenance installation repairs and preventative maintenance on a variety of building systems and appliances or all repairs on specific systems, including, plumbing, HVAC, structural and electrical.
Tests and/or troubleshoots a variety of items dependent on specific trade expertise (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement.
Applies proficient skills in all trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc. to ensure quality maintained homes and community.
Completes resident-requested repairs and services within the required time frame (24 hours).
Completes all assigned maintenance work on vacant homes within LMH standards.
Performs On-call service requests and emergency calls.
Participates in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Trains or guides other maintenance team members in performing skilled tasks for the purpose of providing support to workers developing their knowledge of specific skills with trade.
On occasion, may lead or supervise other maintenance team members in the absence of management.
Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrates the appropriate and safe use of standard hand and power tools, equipment and machinery.
Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Participates in and attends various department or regional meetings, resident functions, seminars, training and work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
Five or more years' related maintenance experience preferred.
Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Certifications preferred HVAC and EPA.
Some supervisory or lead experience preferred.
Effectively communicate and interact with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give or receive work direction.
Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Extensive knowledge of appliances.
Basic computer skills (able to operate mobile device, PC).
Ability to operate a motor vehicle (valid license required).
May require use of a personal or company vehicle, or electrical cart.
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13666
Street: 3400 Alder Street SW
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Quality Control Coordinator:
As a Liberty Military Housing Assistant Quality Control Coordinator, you will coordinate the quality of maintenance work performed by both the employees and vendors. Your role is very process oriented and assists with confirming processes are maintained by all maintenance personnel and vendors. You will be inspecting homes and work completed by maintenance staff and vendors. You will play a key role in ensuring the portfolio's physical condition is well-maintained and meets Liberty Military Housing's quality standards in order to deliver on our mission of providing exemplary service.
Your Responsibilities include, but not limited to:
Inspect homes to ensure make ready expectations are being met.
Inspect completed work orders to ensure expectations are being met.
Identify and advise District Manager, Maintenance Supervisor and Service Manager of any common area issues.
Seek out qualified vendors related to make ready work.
Meet with vendors to establish expectations and assist with negotiating pricing with vendors on make ready related work.
Work with the Maintenance Supervisors and ensure work orders, vacant unit turns and all related concerns are addressed in an effective and timely manner.
Work with site teams to ensure adherence to property maintenance budgets.
Must adhere to all company safety policies.
Must comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including LMH's standard operating procedures and policies.
What You Need for Success:
A minimum of 3 years residential property management experience preferred.
Must have maintenance experience.
Strong attention to detail.
Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from supervisors, peers, vendors, and government agencies.
Knowledgeable of laws pertaining to property management, (Fair Housing, OSHA, State, Local, etc.).
Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Excellent problem solving, multi-tasking, and organizational skills.
Ability to operate a motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Ability to independently lift/carry supplies or equipment up to 20 lbs.
May require use of a personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13669
Street: 7916 Plant Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Customer Service Representative:
As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Assists prospective residents with information regarding their lease, the community, and the move-in process.
Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).
Ensures all lease paperwork is completed and entered into the system.
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
Supports residents during the move-out process, which may include notice to vacate and resident transfers.
Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
Responsible for lease renewal notification and timely resident notice to renew or vacate.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.
Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).
May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.
What You Need for Success:
Position requires 6 months+ of residential property management or customer service role preferred.
Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanour in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13647
Street: 5133 Pendleton Avenue
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Regional Marketing & Communications Director:
As the Regional Marketing & Communications Director (RMCD) you will be responsible for managing and implementing advertising, marketing, and communications campaigns/programs for Joint Base Lewis McChord, WA. You will ensure campaign success by measuring specific metrics such as lead targets that impact occupancy. Your role will work directly with the National Marketing & Communications team and create and maintain necessary campaigns to engage multiple target audiences to include: prospective and current residents, government partners, partnering organizations, prospective and current employees, and other audiences.
Your Responsibilities include, but not limited to:
Responsible for research, development, and implementation of strategic marketing plan(s) to meet and sustain targeting occupancy and other business objectives.
Administration of customer relationship management software. Responsible for analysis of performance, system enhancements, and training to ensure efficiencies.
Collaborate with the regional leadership team to evolve innovative strategies based on market conditions and property data that will directly impact occupancy.
Manage all marketing and communications channels to ensure pricing and product are promoted promptly and adequately.
Create and maintain all regional/site marketing collateral and assets to include: videos, photography, virtual tours, floor plans, site maps, brochures, websites, etc.
Management and ongoing enhancement of marketing programs/products to include: search engine optimization, search engine marketing, social media marketing, etc.
Develop an engaging brand presence on regional social media channels. Strategy development to implement content, including optimization, paid and promoted campaigns, contests, and/or contracted agency strategies.
Set-up and continually monitor reputation management for each community and assist team members with strategies to improve while overseeing review responses.
Public relations for initiatives and events specific to the region to increase local media pick up and improve media relations at the regional level.
Facilitate and collaborate with communications on resident communications needs specific to the region.
Administration of other marketing analysis tools to include but not limited to: Google Analytics, rating & review platforms, social media management tool (such as SproutSocial), media analysis and insight reporting (such as Meltwater), and more.
Conduct regular site visits to ensure that the property has proper curb appeal, appropriate signage, models are clean and set up accurately, and all marketing opportunities are leveraged.
Regularly review and understand the market landscape to stay abreast of competitor strengths, weaknesses, and marketing initiatives.
Continually research and make recommendations on new opportunities and marketing channels in the local market.
Oversee and provide training to local and regional teams to reinforce roll-outs and company best practices.
Create and maintain marketing budgets for individual communities and/or region.
Regularly communicate with key stakeholders to include: asset managers, regional executive team members, government partners, etc., regarding marketing performance of any particular asset and/or overall portfolio.
What You Need for Success:
Multifamily or military housing marketing experience preferred.
BA/BS degree required.
Attention to detail, time management skills, exceptional initiative & follow-through skills.
Analytical skills with previous experience developing strategic marketing plans.
Proven track record of achieving marketing goals and demonstrating results from previous positions.
Proven track record in establishing and maintaining strong relationships with management team.
Strong leadership and interpersonal skills, including the ability to work with senior executives and in teams.
Superior interpersonal and written/verbal communication skills; ability to thrive in a cross-functional, team-based environment is critical.
Ability and willingness to travel.
Must be willing to work flexible hours when necessary.
Expert proficiency in Microsoft PowerPoint.
Graphic design experience is a plus.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Advertising/Job Posting Title: Regional Marketing & Communications Director
Requisition ID: 2022-13671
Street: 7916 Plant Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician III (Maintenance Technician III):
As a Liberty Military Housing Service Technician III, you will perform general and specialized maintenance and repairs in a multifamily residential community and operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role may include -Lead- responsibilities which, on occasion includes supervising or training other maintenance staff members. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include but not limited to:
Performs most maintenance installation repairs and preventative maintenance on a variety of building systems and appliances or all repairs on specific systems, including, plumbing, HVAC, structural and electrical.
Tests and/or troubleshoots a variety of items dependent on specific trade expertise (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement.
Applies proficient skills in all trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc. to ensure quality maintained homes and community.
Completes resident-requested repairs and services within the required time frame (24 hours).
Completes all assigned maintenance work on vacant homes within LMH standards.
Performs On-call service requests and emergency calls.
Participates in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Trains or guides other maintenance team members in performing skilled tasks for the purpose of providing support to workers developing their knowledge of specific skills with trade.
On occasion, may lead or supervise other maintenance team members in the absence of management.
Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrates the appropriate and safe use of standard hand and power tools, equipment and machinery.
Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Participates in and attends various department or regional meetings, resident functions, seminars, training and work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
Five or more years' related maintenance experience preferred.
Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Certifications preferred HVAC and EPA.
Some supervisory or lead experience preferred.
Effectively communicate and interact with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give or receive work direction.
Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Extensive knowledge of appliances.
Basic computer skills (able to operate mobile device, PC).
Ability to operate a motor vehicle (valid license required).
May require use of a personal or company vehicle, or electrical cart.
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13667
Street: 3400 Alder Street SW
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician I (Maintenance Technician I):
As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.
Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.
Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.
Complete resident-requested repairs and service within the required time frame (24 hours).
Complete all assigned maintenance work on vacant homes within LMH standards.
Perform On-call service requests and emergency calls.
May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
One or more years' related maintenance experience preferred.
Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Working knowledge of appliances.
Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.
Basic computer skills (able to operate mobile device, PC).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to operate motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
May require use of personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
#IND1
Requisition ID: 2022-13651
Street: 5133 Pendleton
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Quality Control Coordinator:
As a Liberty Military Housing Assistant Quality Control Coordinator, you will coordinate the quality of maintenance work performed by both the employees and vendors. Your role is very process oriented and assists with confirming processes are maintained by all maintenance personnel and vendors. You will be inspecting homes and work completed by maintenance staff and vendors. You will play a key role in ensuring the portfolio's physical condition is well-maintained and meets Liberty Military Housing's quality standards in order to deliver on our mission of providing exemplary service.
Your Responsibilities include, but not limited to:
Inspect homes to ensure make ready expectations are being met.
Inspect completed work orders to ensure expectations are being met.
Identify and advise District Manager, Maintenance Supervisor and Service Manager of any common area issues.
Seek out qualified vendors related to make ready work.
Meet with vendors to establish expectations and assist with negotiating pricing with vendors on make ready related work.
Work with the Maintenance Supervisors and ensure work orders, vacant unit turns and all related concerns are addressed in an effective and timely manner.
Work with site teams to ensure adherence to property maintenance budgets.
Must adhere to all company safety policies.
Must comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including LMH's standard operating procedures and policies.
What You Need for Success:
A minimum of 3 years residential property management experience preferred.
Must have maintenance experience.
Strong attention to detail.
Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from supervisors, peers, vendors, and government agencies.
Knowledgeable of laws pertaining to property management, (Fair Housing, OSHA, State, Local, etc.).
Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Excellent problem solving, multi-tasking, and organizational skills.
Ability to operate a motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Ability to independently lift/carry supplies or equipment up to 20 lbs.
May require use of a personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13670
Street: 7916 Plant Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician I (Maintenance Technician I):
As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.
Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.
Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.
Complete resident-requested repairs and service within the required time frame (24 hours).
Complete all assigned maintenance work on vacant homes within LMH standards.
Perform On-call service requests and emergency calls.
May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
One or more years' related maintenance experience preferred.
Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Working knowledge of appliances.
Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.
Basic computer skills (able to operate mobile device, PC).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to operate motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
May require use of personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13652
Street: 5133 Pendleton
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Resident & Public Relations Director:
As the Liberty Military Housing Resident & Public Relations Director, you will oversee all resident communications and public relations for Liberty Military Housing (LMH) and be responsible for growing and maintaining the image of the LMH brand. Your role will ensure that all official company statements, press releases, external company notifications, etc., align with our corporate mission and core values and will identify local and national media opportunities, maintain existing media relations, and promote positive public awareness of LMH through enhanced external communication techniques and strategies. Through collaboration with national support, regional operations, residents, commands, government partner public affairs offices, and national and local news media outlets, your role will improve customer experience through consistent messaging. To be successful in your role, you will need a deep understanding of public relations and excellent written and verbal communication skills. Previous experience handling press conferences, military media relations, or experience at a public relations agency is preferred.
Your Responsibilities include, but not limited to:
Global management of resident and external corporate communications for Liberty Military Housing.
Develop and implement external communications/publicity strategies for LMH, including crisis management, events, non-profit charity, corporate partnerships, recruiting, etc.
Create and maintain an external public relations plan, including budgets, timelines, social media, etc.
Pitch story ideas and content to media: draft press releases, pitches, case studies, white papers, and media summaries.
Build and maintain relationships with media and contacts public affairs offices across the LMH portfolio.
Manage media requests in a timely and professional manner.
Coach team members in public relations/communicating with all stakeholders to include the media.
Ensure all communication is cohesive with the brand image.
Measure PR program impacts using regular reporting.
Organize, schedule, and prepare key leaders for press interviews.
Maintain and enhance communication policies and processes to ensure company consistency, portfolio-wide.
Maintain and enhance company standards on external communications.
Collaborate with Military Housing Association partners to enhance the MHA brand.
Create and maintain monthly resident & partner newsletter to ensure operations and business goals are clearly and consistently communicated.
Oversee content creation for a national social presence to ensure official brand messages are enhanced and accurately represent the brand.
Create partnerships with organizations that serve the military community.
Enhance and maintain resident communication templates and resident lifecycle in a customer relationship management app.
Develop and implement communications coaching for LMH team members.
What You Need for Success:
Bachelor's degree in communications, journalism, public relations, marketing, or related field.
3-5 years of experience in public relations or corporate communications.
Excellent written and verbal communication skills.
Excellent organization skills: ability to prioritize tasks and manage time effectively.
Strong working knowledge of a variety of public relations software.
Proven ability to develop, implement, and execute successful public relations campaigns.
What we Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
#IND1
Advertising/Job Posting Title: Resident & Public Relations Director
Requisition ID: 2022-13677
Street: 7777 Center Ave., Suite 150
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician I (Maintenance Technician I):
As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.
Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.
Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.
Complete resident-requested repairs and service within the required time frame (24 hours).
Complete all assigned maintenance work on vacant homes within LMH standards.
Perform On-call service requests and emergency calls.
May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
One or more years' related maintenance experience preferred.
Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Working knowledge of appliances.
Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.
Basic computer skills (able to operate mobile device, PC).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to operate motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
May require use of personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
#IND1
Requisition ID: 2022-13650
Street: 308 Hummingbird St
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Customer Service Representative:
As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Assists prospective residents with information regarding their lease, the community, and the move-in process.
Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).
Ensures all lease paperwork is completed and entered into the system.
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
Supports residents during the move-out process, which may include notice to vacate and resident transfers.
Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
Responsible for lease renewal notification and timely resident notice to renew or vacate.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.
Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).
May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.
What You Need for Success:
Position requires 6 months+ of residential property management or customer service role preferred.
Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanour in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13664
Street: 1208 Leyte Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Customer Service Representative:
As a Liberty Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Assists prospective residents with information regarding their lease, the community, and the move-in process.
Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).
Ensures all lease paperwork is completed and entered into the system.
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
Supports residents during the move-out process, which may include notice to vacate and resident transfers.
Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
Responsible for lease renewal notification and timely resident notice to renew or vacate.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.
Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).
May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.
What You Need for Success:
Position requires 6 months+ of residential property management or customer service role preferred.
Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanour in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13645
Street: 5853 N 10th Street
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Community Services Marketing Coordinator:
As a Liberty Military Housing Community Services Marketing Coordinator, you will be responsible for overseeing and implementing the strategic marketing plan for the Community Services Department. You will work closely with the Community Services Director to create marketing strategies and with the Event Coordinators for delivery of marketing items. You will be responsible for effectively producing high quality marketing collateral and delivering on Liberty's mission of providing exemplary service in accordance with Liberty Military Housing quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Overseeing the layout, publishing, distribution, and communication with partners of the Liberty Military Housing newsletters.
Developing a clear, strategic, detailed social media plan and schedule. Working with the Event Coordinator to post write-ups and photos. Create content utilizing excellent writing and design skills.
Working with the Community Services Director on designated community events to host a Liberty booth. Organize giveaways, marketing materials, and be the Liberty representative at these events.
Providing Registration Website support to ensure items are being posted consistently, assist with issues, and help develop the new registration website and marketing materials.
Provide marketing and additional support with Community Services initiatives such as the Living Green Program, Congressional Outreach, produce annual yearbook and the HGLMH program.
Maintaining accurate records and submit required items by deadlines. Ensure budgets and financial matters are being managed. Report on performance of social media sites (i.e. stats, recaps, event wrap-ups, evaluations, and event photos).
Coordinate the agenda for the monthly Marketing Meeting and host the meeting with the Community Services Team.
Perform various Administrative and computer tasks, email communications, input of information/data into various software and information systems (i.e. Payscan, Yardi, Word, Excel, Publisher, Adobe Suite including: Indesign and Photoshop, Streampoint Registration Website, and social media sites).
Support the Community Services Director with special projects as assigned. Provide support with marketing related questions and communication when the Community Services Director is not available.
What You Need for Success:
Position requires a minimum of 3 years' experience in the marketing industry with social media experience.
Position requires a degree in marketing, communication, or related field.
Working knowledge or experience with the military community is preferred.
Must have skills in customer service, problem-solving, decision-making, multi-tasking, and communication, with a high level of organization.
Ability to manage time and expectations to meet deadlines and provide good communication.
Ability to be a self-learner and stay up-to-date with the latest social trends. Ability to advise on this subject matter to the Community Services Director and team.
Experience with and understanding of budgets, proposals, contracts, and negotiation skills.
Proficiency and working knowledge of personal computers: keyboard, internet search, email correspondence, math, Microsoft Office (Word and Excel), Publisher, Adobe Suite, InDesign, Photoshop, social media sites, and other software applications preferred (i.e. Yardi, Payscan, Streampoint). Technology savvy and a quick learner is a plus.
Ability to use a digital camera and take high quality photos.
Ability to operate a motor vehicle (valid license and insurance required).
Must be able to work a flexible schedule including nights, weekends, and some holidays. Must be able to balance personal and professional hours and expectations. Must be able to manage time within a workday.
Ability to travel to other regional locations for work, training, meetings, and other work-related activities.
Position requires heavy lifting up to 50 lbs., utilizing step stools to access event items, moving of boxes and event materials, and loading/unloading of vehicles for events.
Position requires ability for walking and standing for long period of times when on location for an event.
Must be able to deal with a fast-paced, constantly changing work environment, including handling multiple tasks on a daily basis.
Position requires use of a personal or company vehicle.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13644
Street: 7916 Plant Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Community Services Manager:
As a Liberty Military Housing Community Services Manager, you will be responsible for managing Event Coordinators within the Community Services Department. Through coaching and mentoring, as the Manager your role will be responsible for ensuring the Event Coordinators are effectively producing high quality, well planned events, managing all aspects of the event planning process and ensuring fiscal and risk responsibility and delivery of Liberty's mission of providing exemplary service in accordance with Liberty Military Housing quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Ensure that the Event Coordinators are developing and coordinating all aspects of the event planning process (research, design, planning, coordination, evaluation) and are executed with quality and detail and produced based on department expectations. Support the Event Coordinators to ensure they are on target and prepared for meetings with the Community Services Director.
Develop timelines, production schedules, and time blocking processes that are effective to meet expectations, deadlines, and support good communication and flow of the event and planning process.
Demonstrate a high level of understanding to coach and train on the event experience for the event attendees that is based on a comprehensive review of the event attendee demographic, needs assessment, and trends associated with the military, local community, and relevant social groups.
Assist the Coordinators by ensuring agendas and minutes are being completed, tasks are being assigned and followed through on, and planning is on target per department expectations.
Support the Community Services Director in coaching and mentoring the Event Coordinators so goals are being focused on monthly. Assist with coaching performance and the annual review process.
Support in the recruiting effort by reviewing resumes, conducting phone interviews, and setting up future interviews. Support with onboarding of new team members to ensure training is on target for the first 3 months and then 6 months. Attend events with new Event Coordinators to support and train onsite. While there is a gap in a position, oversee the events to keep them on target.
Oversee the Event Coordinators' monthly schedules and Day of Coordinator Schedules are being filled out correctly.
Perform various Administrative and computer tasks, email communications, input of information/data into various software and information systems. (i.e. Payscan, Yardi, Word, Excel, Publisher, Indesign, Streampoint Registration Website, Social Media Sites)
What You Need for Success:
Position requires a minimum of 5 years or more experience in the event industry specifically with planning and coordinating events.
Position requires a degree in event planning, recreation, hospitality, marketing, communication, or related field.
A certificate in event planning is preferred (currently working on or complete).
Position requires experience with managing team members/direct reports.
Working knowledge or experience with the military community is preferred.
Working knowledge or experience with children and children programs is a must.
Ability to demonstrate leadership skills and good professional judgement when dealing with difficult situations. Be able to demonstrate leading by example and role modeling good professional behavior.
Experience with and understanding of budgets, proposals, contracts, and negotiation skills.
Effective communication and interaction with military partners, vendors, residents/event attendees, and management. Ability to exchange or convey information to receive work direction.
Proficiency and working knowledge of personal computers: keyboard, internet search, email correspondence, math, Microsoft Office (Word and Excel), Publisher, InDesign, Photoshop, social media sites, and other software applications preferred (i.e. Yardi, Payscan, Streampoint). Technology savvy and a quick learner is a plus. Familiarity with use of a digital camera is preferred.
Ability to operate a motor vehicle (valid license and insurance required). Position requires use of personal and company vehicles.
Must be able to demonstrate quality writing and good public speaking.
Must have effective time and task management skills.
Must be able to work a flexible schedule including nights, weekends, and some holidays, able to balance personal and professional hours and expectations and manage time within a workday.
Ability to travel to other regional locations for work, training, meetings, and other work-related activities.
Ability to travel overnight for events or training and manage time effectively with the added responsibilities of the position.
Position requires heavy lifting up to 50 lbs., utilizing step stools to access event items, moving of boxes and event materials, and loading/unloading of vehicles for events.
Position requires ability for walking and standing for long period of times when on location for an event.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13643
Street: 7916 Plant Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Manager:
As a Liberty Military Housing Service Manager, you will manage the life-cycle of the resident move in/out process of a multi-family residential community. Your role includes heavy customer service interaction, ability to effectively schedule maintenance work, including the work of vendors and contractors and ensuring all service requests and work orders are completed in a timely manner. Your role includes supervising and training other staff members and requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards.
Your Responsibilities include, but not limited to:
Schedules and conducts home inspections as it relates to the move in/out process, including pre-move in, move out, and final inspections.
Coordinates maintenance staff and vendor schedules to align with move in deadlines.
Maintains and monitors the make-ready boards to ensure work is accurately distributed and meets completion time lines.
Provides residents with any charges related to move out/final inspection results.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Trains and supervises other staff members regarding inspections and other service related tasks.
Schedules and monitors water intrusion which includes communicating to residents, follow up and 3-day notices.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.
Address and follow up on customer service concerns from Satisfacts survey.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Maintains various reports, systems or logs (Keytrak, pest control, vendor/product logs, etc.).
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (3-day, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).
Participates in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Complies with all federal, state and local applicable laws, including Fair Housing, OSHA safety regulations, local applicable laws regarding health, safety or environment, and LMH Standard Operating Procedures and Policies.
What You Need for Success:
Position requires 2 or more years' experience in residential property management or a role with extensive customer service.
Prior experience with supervising one or more staff members preferred.
Prior work with vendors or ordering services (appliances, plumbing, and electrical) preferred.
Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, and co-workers; sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanor in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13638
Street: 10323 Orleck Street
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a District Manager II (Property Manager II):
As a Liberty Military Housing District Manager II, you will be responsible for overseeing the operations of a multi-family residential community. Your role is responsible for the property's financial success, supervising the performance of on-site personnel and providing a quality living experience for our residents. You must be able to effectively lead and motivate others to perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
A District Manager's Responsibilities include, but not limited to:
Leadership:
Manage, hire, schedule, and develop the on-site team, including office and maintenance personnel.
Evaluate the efficiency of staff and provide on-going training, coaching, counseling, and supportive leadership.
Ensure all employees comply with company policies and procedures, and complete required training (i.e. on-line, instructor-lead, etc.) in a timely manner.
Operational/Administrative:
Responsible for the community budget and achievement of operational, financial and occupancy goals which includes overseeing, reviewing and monitoring all district accounting and financial matters (Processing of A/P, A/R, delinquencies, process PAF's, budget approvals, collections, invoicing, etc.).
Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
Oversee all Capital Expenditure projects for the community (i.e. approvals, letters, tracking, scheduling, and inspections).
Participate and oversee staff in outreach marketing activities (i.e. market surveys, shop competitors) on a regular basis to obtain prospective residents.
Conduct regular property walks/inspections (grounds, common areas, parking lots, maintenance shop, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Ensure make-readies and other maintenance projects are completed accurately and timely by maintenance staff according to LMH's quality standards.
Contribute to a safe and secure environment, reporting potential safety hazards and adhering to all company safety policies, practices and regulations.
Comply with all federal, state and local applicable laws, including Fair Housing, OSHA safety regulations, local applicable laws regarding health, safety or environment, and LMH Standard Operating Procedures and Policies.
Resident Relations:
Ensure resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Work in conjunction with district staff/community services team to develop and/or implement resident retention programs (i.e., resident functions, monthly newsletters, etc.).
Consistently ensure policies of the community are followed by residents and take appropriate/corrective action when necessary.
What A Property Manager Needs for Success:
Minimum of 3 years' experience in the property management industry (previous supervisory experience preferred).
Proven success demonstrating leadership, customer service, problem-solving, decision-making, multi-tasking, communication, and organizational skills.
Ability to encourage a positive and collaborative team environment.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
Fair Housing certification - must obtain Fair Housing certification within 2 weeks of employment.
Experience with and understanding of budgets and financial operations.
Effective communication and interaction with management team, military partners, subordinates, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
Ability to multi-task, prioritize and delegate duties to ensure operational objectives are achieved.
Possess a positive and professional demeanor in all business interactions, under all circumstances.
Proficiency and working knowledge of personal computers: keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Ability to operate a motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Available to work a flexible schedule including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty offers a wide range of insurance options, programs, and benefits that let you and your family be healthy and plan for the future. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation, incentive programs and generous paid time off.
Requisition ID: 2022-13641
Street: 1970 Von Steuben Drive
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician II (Maintenance Technician II):
As a Liberty Military Housing Service Technician II, you will perform general and specialized maintenance and repairs in a multi-family residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Troubleshoot and perform routine maintenance, installation and repairs on a variety of building systems and appliances, including, plumbing, HVAC, painting, carpentry, appliance repair and electrical.
Apply proficient skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc.; to ensure quality maintained homes and community.
Perform installations, service repairs, and preventative maintenance tasks, in homes, common areas, grounds and community.
Complete resident-requested repairs and services within the required time frame (24 hours).
Complete all assigned maintenance work on vacant homes within LMH standards.
Perform On-call service requests and emergency calls.
Participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Maintain and update all assigned service requests using Yardi Mobile until assignment is completed and closed.
Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
Participate in and attends various department or regional meetings, resident or community events, seminars, and other work-related events.
Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
Two or more years' related experience required.
Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Certifications preferred HVAC and EPA.
Communication and effective interaction with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
Advanced skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Extensive knowledge of appliances.
Basic computer skills (able to operate mobile device, PC).
Ability to operate a motor vehicle (valid license required).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13636
Street: 5853 N 10th Street
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician I (Maintenance Technician I):
As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.
Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.
Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.
Complete resident-requested repairs and service within the required time frame (24 hours).
Complete all assigned maintenance work on vacant homes within LMH standards.
Perform On-call service requests and emergency calls.
May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
One or more years' related maintenance experience preferred.
Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Working knowledge of appliances.
Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.
Basic computer skills (able to operate mobile device, PC).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to operate motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
May require use of personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Advertising/Job Posting Title: Maintenance Technician I
Requisition ID: 2022-13637
Street: 45418 Howe Road, Bldg. 2705