Company Detail

Job Description

Position Description

Serco is seeking a dynamic Senior Process Improvement Analyst! If you love working as part of a collaborative team and want to help customers improve their operations, then this job is the place for you! As a Senior Process Improvement Analyst, you will apply your knowledge of Federal HR programs and operations to support a range of government customers in improving efficiency, analyzing HR programs, or providing other relevant support to assist their operations. Our team brings expert knowledge from working either within the federal government or in support of it through previous consulting work. Our team typically supports more than one project at a time, providing variety in the work and security against any issues related to a single contract.

Serco provides a fast-paced, collaborative work environment where individuals have an opportunity to support multiple cutting-edge projects for top government and commercial leaders. We offer opportunities to solve problems and improve processes while leveraging the newest technologies to provide our customers the highest quality products and services. This position is remote, with some travel required to support customers in the National Capital region and other locations within the US.

In this role, you will provide HR subject matter expertise as part of our team to analyze customer HR programs and make recommendations for improvement. You will work closely with a Project Manager and other analysts to identify challenges and develop solutions. This may include:

• Analyzing workload and workforce requirements using Serco processes and tools

• Conducting process improvement activities to include process mapping and analysis of HR data

• Developing requirements for technology to streamline operations

• Analyzing HR data from various authoritative systems

• Assessing overall HR program performance

• Facilitating or assisting with conducting customer workshops or focus groups

• Constructing, administering, and analyzing HR surveys

Qualifications

To be successful in this role you will be an experienced process improvement practitioner. You will be comfortable leading complex efforts and developing solutions to improve customer performance. Specifically, you will have:

• Active Secret clearance

• Bachelor's degree

• Lean Six Sigma Black Belt

• 12+ years' overall experience

• 2+ years' Experience working with DOD organizations

• Experience working in fast paced environments

• Experience working in large groups

• Excellent oral and written communications skills

Additional desired experience and skills:

• Master's or higher degree

• 15+ years' experience

• Knowledge of Navy Human Relations functions

If you are interested in helping improve DOD organizational performance, join our team today and make a difference!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50743/senior-process-improvement-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50743

Recruiting Location : Location US-VA-Reston

Category Operations Management

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Full Time Teleworking for this position

Campaign LPWBB

Job Detail

• Company:
  Serco

Job Description

Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.

In this role, you will:

• Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.

• Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.

• Organize and able to manage an office.

• Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.

Qualifications

To be successful in this role, you will have:

• A High School Diploma.

• 3+ years of experience as a professional trainer or facilitator.

• Prior experience which demonstrates understanding of private and public sector employment processes.

• Previous experience as a classroom instructor.

• Knowledgeable of the workplace, jobs, and requirement for entry into those jobs.

• Demonstrated ability to provide training to groups with up to 50 participants: individual career counseling experience.

• Proficient in MS Windows and Office.

• Able to communicate effectively with Military clients, be comfortable instructing and speaking in front of a group, be observant of others, possess the ability to engage an audience, and respond to inquiries independently.

• Some travel may be required.

• May require extended hours, including weekdays, weekends, and some holidays, and be willing to perform administrative functions for the office.

• Must have excellent time management skills, able to work independently, and able to respond to inquiries

Additional desired experience and skills:

• An Associates degree.

• Experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50731

Recruiting Location : Location US-OK-Fort Sill

Category Counseling/Support/Outreach

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Full Time Teleworking for this position

Campaign LPDOLTAP

Job Detail

• Company:
  Serco

Job Description

Position Description

Join Serco as a HERO Dispatcher in San Antonio, Texas!

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.

You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily.

In this role, you will:

• Monitor video images for the detection and verification of crashes, debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills.

• Dispatch and communicate with Highway Emergency Response Operator (HERO) personnel via radio or telephone using standard protocol to the locations of road hazards and crashes, providing clear directions to the location and an accurate description of an incident as advised by citizens, public safety entities, or department personnel.

• Log potential and confirmed incidents, construction and maintenance closures using ITS software.

• Provide information or assistance to motorists, TxDOT personnel, or other agencies on traffic and road conditions; direct calls to appropriate personnel in traffic operations or take action as necessary.

• Perform clear and concise record keeping, logging of required information, equipment checks, data gathering, and updating of manuals and contact lists that include all pertinent information

• Complete the initial and -on-the=job- training programs under the supervision of, and monitored by, the Training Supervisor and Program Manager.

Qualifications

To be successful in this role, you will have:

• Have at least six months customer support or equivalent experiencewithin the last three years.

• High School diploma

• Available to work various shifts, weekends, and holidays

• Able to speak English language (fluent Spanish is plus)

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

If you are interested in supporting the TxDOT mission and making the roadways safer for the travelling public, submit your application now for consideration.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50767/hero-dispatcher/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50767

Recruiting Location : Location US-TX-San Antonio

Category Other

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

SATCOM Field Service Engineer - San Diego, CA

Exciting New Career opportunity supporting the US NAVY!

If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! This SATCOM Field Service Engineer will provide On the Job Training instruction on SATCOM operations, maintenance, and repair of systems. A wide degree of creativity and latitude is expected. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.

In this role, you will:

• Serve as Subject Matter Expert for the following: AN/WSC-9(V) NMT and/or Legacy and FOT AN/USC-38 EHF (all variants) and/or GBS and/or C-12509 TDMA TIP (all variants) and/or ATIP and/or AN/WSC-6(V) SHF Communication System (all variants); and all supporting patching, cryptographic, and baseband equipment.

• Provide OJT instruction on SATCOM operations, maintenance, and repair.

• Develop, plan, coordinate, and conduct SOVT.

• Report design, reliability, and maintenance problems to program management.

• Support new system installations, integrations, and upgrades.

• Install, troubleshoot, maintains and repair products/equipment.

• Establish testing protocols and standards, providing training and guidance to engineers and technicians.

• Test interoperability of systems, measures transmission/outputs, troubleshoots and resolves issues, and maintains detailed evaluation and repair reports.

• Provide innovative solutions to complex functional problems that impact function's success.

• Lead tasks, including planning, execution, staff oversight, and status reporting for significant initiatives.

• Lead and direct the work of others.

• A wide degree of creativity and latitude is expected.

Qualifications

Requirements:

To be successful in this roll, you will have:

• US Citizen

• Ability to obtain and maintain a CAC.

• Active Secret clearance.

• Ability to successfully pass a drug/background screening.

• Bachelor's Degree and 5 years of experience OR High School Diploma and 9 years of experience in the field.

• Effective interpersonal and communication (verbal and written) skills.

• 5 years of satellite communication (SATCOM) systems operations, maintenance, and repair in shipboard, submarine, and shore-based environments.

• Ability to analyze, troubleshoot and repair SATCOM systems as an individual and in team situations.

• Ability to assess and respond to situations where standard procedures have failed in isolating or fixing problem equipment.

• Ability to promptly respond to telephone and email requests for technical support.

• Ability to travel as necessary.

Additional desired experience and skills:

• Trade school or military training in industrial engineering, electronics technology, information systems, computer science or other related technical field (preferred).

• 5 years Navy SATCOM troubleshooting and/or customer service experience providing technical support to engineers in areas of research, design, development, testing, or manufacturing process improvement (preferred).

If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50733/satcom-field-service-engineer---san-diego%2c-ca/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50733

Recruiting Location : Location US-CA-San Diego

Category Technician

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Full Time Teleworking for this position

Campaign LPNavy

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco is looking for a highly motivated, self-starter and detail orientated Accounting Clerk to join our dynamic travel team in our Kearny Mesa (San Diego) office. You will be responsible for the following:

• Duties will include activities such as accounts expense reporting, and adjusting Microsoft excel journal entries.

• Assist with the preparation of various account balances analyzes, invoices and reports.

• Support travel admin team expensing and reconciling corporate credit card used for airfare, lodging, and rental cars.

• Relies on instruction

Qualifications

To be successful in this role, you must have the following:

• Requires a High School diploma and 0-2 years supporting office accounting activities.

• Must be able to multi-task in order prioritize customer bookings and expense claims

• Must have MS Office Suite experience as well as demonstrated proficiency with MS Excel

• Ability to quickly learn various software applications such as Sharepoint and Costpoint/Deltek to accomplish duties.

• Must be a team player, reliable and able to communicate and collaborate with internal company customers.

Desired Qualifications:

• Experience using Concur App is preferred;

• Skills in accounting is preferred.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50749/accounting-clerk---travel/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50749

Recruiting Location : Location US-CA-San Diego

Category Administrative/Clerical

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Electrical Tradesman - Kapolei, HI

Serco is looking for an Electrical Tradesman to join a high-profile and challenging project supporting the US Navy. Electrical Tradesman will be on a dynamic team, supporting our C5ISR system installations. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors.

You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.

In this role, you will:

• Receive technical guidance from supervisor or higher-level technician, and your work will be reviewed for compliance with accepted practices.

• Follow blueprints, guidelines, and/or diagrams to fabricate and assemble various electromechanical and electronic assemblies.

• Perform work with standard concepts, practices, and procedures within field under general supervision.

• Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor.

• Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment.

Qualifications

To be successful in this role, you must have the following:

• Have a High School Diploma and 2-4 years of Shipboard experience installing electronic equipment, ducts, cableways, cables, lagging.

• Have an OSHA 10 certification or able to obtain the certification.

• Be able to use power tools, assembling both large scale and intricate mechanical assemblies.

• Demonstrate the ability to working with blueprints, assembly drawings and sketches in completing a wide variety of assembly and subassembly tasks.

• Experience in the fabrication and precision assembly of various mechanical assemblies.

• Applicant must be able to get respirator qualified and wear proper PPE throughout their work shift.

• Applicant must be willing to work second shift and willing to work more than 40 hours work weeks.

• Must be able to work in high heat spaces, climb shipyard dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift 50 pounds with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position.

• Candidate must be willing to travel.

• This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens, be able to obtain gain access to shipyards (NAVSTA & DBIDS), undergo a background investigation and pass a drug screening.

Additional desired experience and skills:

• Ability to obtain and maintain a Secret Clearance.

If you are interested in supporting and working with our team across the globe on a passionate, talented, and diverse Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50734/electrical-tradesman---kapolei%2c-hi/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50734

Recruiting Location : Location US-CA-San Diego

Category Production/Skilled Trade/Warehouse

Position Type Full-Time

Security Clearance None

Clearance Details Ability to Obtain a Secret Clearance

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love a high energy and professional environment - Serco has a great opportunity for you! The Benefits Analyst II will be on a dynamic team, based out of our Fairfax, VA locations.

The FRTIB administers the Thrift Savings Plan, the world's largest tax-deferred, defined contribution plan in support of over 6 million participants. This 401(k) type plan, similar to private sector plans provides roughly 91% of civilians and 61% of uniformed service members the opportunity to save for retirement. The FRTIB's mission is to administer the TSP solely in the interest of its participants and beneficiaries.

In the Benefits Analyst II role you will:

• Maintains knowledge of commonly used concepts, practices, and procedures related to disbursement tasks.

• Conducts research on applications for TSP participant accounts to ensure all required information is obtained in order for proper disbursements to be made. This research involves utilizing various computer programs, the Code of Federal Regulations (CFR), FRTIB policies, guidelines, and procedural manuals.

• Relies on instructions and pre-established guidelines to perform the functions of the job, and provides input on how they may be improved.

• As the work requires extensive public contact, the disbursements analyst uses tact, sound judgment, knowledge of both death benefits and legal processing functions, and proficient communication skills to convey both the formal processes and specific details of a case when appropriate.

• Provides quality customer service when responding to inquiries made by telephone and written correspondence.

• Performs a variety of complex tasks requiring oversight, attention to detail, and analysis, including but not limited to calculating earnings and losses and account valuations.Performs other duties as assigned.

• Ability to obtain and/or maintain a Public Trust Security Clearance.

Qualifications

To be successful in this role, you will have:

• A bachelor's degree in related area

• 2 - 4 years relevant professional experience. (Education may be used in lieu of up to two (2) years experience).

• Experience related to the death benefits and legal processing functions.

• Strong analytical, problem-solving, and decision making skills.

• Able to independently take on work, prioritize tasks, and multi-task to successfully complete all assigned work.

• Experience with computer applications, including word processing and basic spreadsheet applications.

• Principles, practices and procedures related to 401(k) contributions and processing functions.

• Appropriate phone etiquette.

• Managing multiple tasks, often with competing deadlines.

• The ability to handle difficult and sensitive situations using independent and sound judgment while complying with established policies and guidelines.

• The ability to communicate effectively with co-workers, superiors, the general public, and others in order to sufficiently exchange or convey information.

• Ability to obtain and/or maintain a Public Trust Security Clearance.

Due to the current pandemic situation, candidates will be able to work remote on a temporarily basis. However, on site work in the Fairfax, VA location MAY be required once COVID safety restrictions are lifted.

If you are interested in supporting and working with our FRTIB Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50710/benefits-administrator/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50710

Recruiting Location : Location US-VA-Fairfax

Category Customer Service

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Full Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Pacoima, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team.

Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.

Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include:

• Answering radio calls from arriving and departing aircraft.

• Issuing landing/takeoff instructions.

• Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.

• Issuing air traffic clearances.

• Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.

• Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.

• Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.

• Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.

• Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.

• Coordinating with and issuing instructions to airport vehicles and personnel.

• Maintaining and disseminating records of daily operations

• Other duties as assigned

If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

The rate of pay for this position is $35.71 per hour.

Qualifications

Applicants must:

• Be available for work within 60 days.

• Have a current FAA Class II Medical Certificate (FAA Form 8500-9).

• A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/ .

• Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant -must have satisfactorily served as an air traffic control tower operator with a facility rating...for at least 6 months...-, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.

• A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/

• Be eligible to work for Serco under the Federal Immigration Laws

• Verify education and employment references from previous employer(s) including release of drug and alcohol records.

• Receive a negative result on a pre-employment drug screen.

• Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.

• Establish proof of identity and eligibility to work in the United States.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50753

Recruiting Location : Location US-CA-Pacoima

Category Aviation

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Sacramento, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team.

Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.

Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include:

• Answering radio calls from arriving and departing aircraft.

• Issuing landing/takeoff instructions.

• Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.

• Issuing air traffic clearances.

• Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.

• Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.

• Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.

• Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.

• Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.

• Coordinating with and issuing instructions to airport vehicles and personnel.

• Maintaining and disseminating records of daily operations

• Other duties as assigned

If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

The rate of pay for this position is $34.31 per hour.

Qualifications

Applicants must:

• Be available for work within 60 days.

• Have a current FAA Class II Medical Certificate (FAA Form 8500-9).

• A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/ .

• Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant -must have satisfactorily served as an air traffic control tower operator with a facility rating...for at least 6 months...-, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.

• A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/

• Be eligible to work for Serco under the Federal Immigration Laws

• Verify education and employment references from previous employer(s) including release of drug and alcohol records.

• Receive a negative result on a pre-employment drug screen.

• Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.

• Establish proof of identity and eligibility to work in the United States.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50754

Recruiting Location : Location US-CA-Sacramento

Category Aviation

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

J OIN OUR TEAM!! Serco is a dynamic, progressive company that values teamwork and mutual support. Our US Navy Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment.

All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR.

In this role, you will:

• Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.

• Link at Reservists and their Family Members to -good fit services- based on identified needs.

• Maintain accurate and timely case notes to document all service encounters.

• Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.

• Provide briefings and consultation to Reservists, Family Members and high-level military leaders.

• Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.

• Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.

• Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.

• This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.

Qualifications

To be successful in this role:

• Must successfully undergo a background investigation (National Agency Check) and a ble to obtain a Security clearance.

• A Master's Degree in Social Work, Psychology, or related behavioral health or clinical degree and 2 years of professional experience is required.

• Must be independently licensed at the highest level in any U.S. State with one of the following:

• Licensed Mental Health Counselor

• Licensed Marriage & Family Therapist

• Licensed Clinical Social Worker

• Licensed Independent Clinical Social Worker

• Licensed Clinical Professional Counselor

• Must obtain and maintain American Heart Association Basic Life Support for Health Care Providers OR the American Red Cross' CPR for the Professional Rescuer certification.

• Ability to work autonomously and as a member of a team.

• Ability to effectively manage multiple tasks and priorities.

• Professional oral, written, and telephone communication skills.

• Able to rely on instructions, pre-established guidelines, experience, and judgment to perform functions on the job.

• Must be computer literate and have experience conducting internet research, utilizing case management databases, and Microsoft programs such as outlook, word, excel and PowerPoint.

• Experience with telephonic email and assessment services as with Employee Assistance Programs (EAP) is a plus.

• Must be available for weekend travel 1-2 times per month.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Serco Offers:

• Flexible schedule including 2 telecommuting days per week.

• $250 per calendar year in professional development funds.

• Ability to use points earned from travel rewards programs for personal travel.

Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated growth. This position is not a funded/active opening. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50764

Recruiting Location : Location US-CA-Sacramento

Category Counseling/Support/Outreach

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain Secret clearance.

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love engaging with high profile and challenging software engineering projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! The junior engineer/analyst position will be part of a dynamic team supporting major systems acquisition, research and engineering on behalf of the Office of the Secretary of Defense (OUSD) at the Pentagon and Mark Center offices in nearby Alexandria, Virginia. Bring your expertise and collaborative skills to make a positive impact on the security of our nation.

Serco supports engineering and program management contracts supporting the Office of the Under Secretary of Defense for Research and Engineering (OUSD)(R&E). Our subject matter experts shape program engineering and acquisition strategies and plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; Joint requirements development; and inform acquisition milestones and modernization investment decisions.

You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.

In the Junior Engineer/Analyst position, you will:

• Support systems engineering tasks including;Analysis and Assessment, System Definition, Systems Analysis, Systems Architecture development and architecture products, kill chain analysis, and the Logistics support of Department of Defense (DoD) systems.

• Support studies to assess threat kill chains operations to identify exploitable vulnerabilities

• Analyze mission threads and blueforce system kill chains

• Developing system models

• Conduct trade studiestrade studies and sensitivity analysis

• Develop artifacts for consideration by decision makers

*This position is contingent upon contract award

Qualifications

To be successful in this role, you will have:

• An active Top Secret/SCI Security Clearance

• Bachelor's degree in engineering or related discipline

• 3 years of experience in Support systems engineering tasks such as;Analysis and Assessment, System Definition, Systems Analysis, Systems Architecture development and architecture products, kill chain analysis, and the Logistics support of Department of Defense (DoD) systems

• Excellent interpersonal and communication (oral and writing) skills

If you are interested in supporting and working with the Department of Defense (DoD) and the a dedicated Serco team, then submit your application now for immediate consideration. It only takes a few minutes to change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50732/junior-engineer-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50732

Recruiting Location : Location US-VA-Alexandria

Category Engineering

Position Type Full-Time

Security Clearance TS/SCI

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPWBB

Job Detail

• Company:
  Serco

Job Description

Position Description

Join Serco as a HERO Operator in Austin, Texas! The pay is $18/hour and is a part-time position.

Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.

You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily.

In this role, you will:

• Assist motorists and perform incident management services during assigned shifts

• Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.

• Services include, but are not limited to:

• Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested

• Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents

• Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene

• Changing flat tires

• Adding air to low tires

• Adding gasoline

• Adding water to radiators

• Providing battery jump starts

• Perform vehicle push maneuvers when able

• Calling for towing service or emergency service

• Transporting stranded motorists to a safe location off the roadway

• Providing cell phone service

• Providing drinking water to stranded motorists

Qualifications

To be successful in this role you will have:

• High school diploma or its equivalent

• This position requires 0-2 years of related experience

• Valid driver's license with good driving record

• Available to work various shifts, weekends, and holidays

• Ability to speak English language (Bilingual is plus)

• Ability to work 12hr shifts to include occasional weekends

• Ability to lift/carry 50lbs continuously and up to 100lbs assisted

• Ability to walk the interstate/patrolled roadways unassisted 10-12hrs a day in all weather conditions while removing debris or placing long-term MOT devices

• Ability to safely operate a pickup truck with a 20-30 foot trailer in tow

• Physically able to access the underside of a vehicle

• Minimum age requirement of 21

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

Additional desired experience and skills:

• Minor vehicle maintenance knowledge

If you are interested in supporting the TxDOT mission and making the roadways safer for the travelling public, submit your application now for consideration.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50744/highway-emergency-response-operator---part-time/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50744

Recruiting Location : Location US-TX-Austin

Category Other

Position Type Part-Time

Security Clearance None

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love high profile and strategic initiatives supporting the Department of Defense Serco has a great opportunity for you! This Strategic Workforce Planner will be on a dynamic team at our Alexandria, Virginia location. Bring your expertise and collaborative skills to make an impact on our Department of Defense Cyber Workforce Strategy.

• This position is contingent upon your ability to maintain/transfer a Secret clearance.

• This position is contingent upon customer requirements and/or their approval.

In this role, you will:

• Provide analytical and technical support relating to DoD CIO Cyber Manpower strategy and policy and cyber workforce initiatives.

• Research, analyze, and identify DoD and federal IT skill gaps and root causes as well as recommend strategies to reduce gaps in cyber workforce positions.

• Provide draft analysis and recommendation report to meet the functional community management lifecycle reporting requirements established by the Department of Defense.

• Conduct research and analysis to identify cyber workforce trends; analyze data to assess the overall health of the DoD cyber workforce; develop strategic workforce documents; write cyber workforce reports for submission to the Secretary of Defense, the US Congress, or other federal entities; and provide documentation to support advocacy for legislation, regulations, policies, and tools necessary to sustain the cyber workforce.

• Responsible for a broad spectrum of civilian workforce planning and analysis requirements, as well as overseeing overarching force management policies (e.g., recruitment, retention, compensation, professional development) career development, education, and training) for over 50,000 DoD civilians in 18 occupational series. Supportive efforts include research and analysis to identify workforce trends; development of strategic workforce documents; and advocating for legislation, policies, and tools which support workforce sustainment.

• Analyze cyber personnel trends to support strategic human capital reporting requirements.

• Understand the differences between manpower and personnel systems, and the type of human capital information that resides within them.

• Ability to conduct data analytics using DoD canned reports and/or structuring data queries to obtain desired content. Other sources may include the Bureau of Labor Statistics, OPM's Fedscope.

• Provide support, on an ad-hoc basis, for a variety of Congressional response requirements associated with cyber workforce management. These include analysis of draft legislation; creation and defense of legislative proposals; correspondence preparation; material support for meetings with Congressional member/staff visits; and responding to requests for information.

• Monitor congressional positions and actions on matters affecting all aspects of cyber workforce management and recommends Defense positions.

• Advise the DoD CIO regarding the need for new or modification to existing legislation, and congressional reporting requirements; develops timely responses to congressional responses including legislation, questions in specific areas of interest, questions and inserts for the record, hearing statements, and backup material preparation.

• Prepare responses to media requests, write newsletter articles, and provide website content to share insight on DoD cyber workforce trends and the status of ongoing workforce initiatives.

• Analyze workforce data and prepare cyber workforce reports to meet requirements imposed by the Secretary of Defense, the U.S. Congress, the GAO, OMB and OPM.

• Provide written content for a variety of informational purposes to showcase cyber workforce initiatives.

• Draft authoritative responses for GAO questions, succinctly conveying DoD's position and accomplishments and providing -artifacts- to back up comments/justifications.

• Provide data to support OMB and OPM data requests.

• Write briefings and large-scale reports (15-30 pages) to convey status of DoD cyber workforce.

• Prepare oral reports on cyber workforce matters to the senior executives, managers, or other Defense/Federal Stakeholders.

• Serve as trusted advisor to client on workforce matters.

Qualifications

To be successful in this role, you will have:

• The ability to maintain/transfer a Secret clearance and can upgrade to a Top Secret/SCI clearance

• A minimum of 10 years of relevant experience in manpower or workforce planning.

• Experience in DoD canned reports and/or structuring data.

• Experience with the understanding of legislative processes.

• Knowledge of DoD and Federal Workforce Data Sources.

• Knowledge of DoD organization.

• Experience with creating/modifying Congressional briefings and position papers,

• Extensive knowledge and understanding of the Department of Defense, the organization and structure of the Military Departments and Fourth Estate, and other government and non-government activities at the national level that have a substantial impact on the Department's cyber mission.

• Proficiency knowledge in Microsoft Word and Microsoft PowerPoint.

• Experience in research, Analysis, and workforce planning.

• Experience leading and directing the work of others.

• A wide degree of creativity and latitude is expected.

• Ability to travel CONUS/OCONUS on an as needed basis.

Additional desired experience and skills:

• Bachelor's degree in a related field orMaster's degree in a relevant field

• An active Top Secret clearance and the ability to obtain SCI Clearance

• Experience working with Department of Defense, Chief Information Officer (CIO)

• Experience with Defense Manpower Data Center

If you are interested in supporting and working with our DoD Cyber mission and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50735/human-capital-workforce-planner/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50735

Recruiting Location : Location US-VA-Alexandria

Category Information Security/Cyber

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Are you an air traffic controller or manager looking for a management position and a challenging and exciting career? Serco has a great opportunity for you located in Oxnard, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team.

Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.

Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include:

• Reporting to the Area Manager.

• Overseeing and directing training for controllers.

• Ensuring that all reporting requirements are met.

• Ensuring all facility directives and Standard Operating Procedures (SOP) are followed.

• Acting as a liaison with airport management and FAA at local levels.

Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS's are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include:

• Answering radio calls from arriving and departing aircraft.

• Issuing landing/takeoff instructions.

• Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.

• Issuing air traffic clearances.

• Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources.

• Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.

• Transferring control of aircraft to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.

• Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.

• Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.

• Coordinating with and issuing instructions to airport vehicles and personnel.

• Maintaining and disseminating records of daily operations.

• Other duties as assigned

If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

The rate of pay for this position is $41.07 per hour.

Qualifications

Applicants must:

• Be available for work within 60 days.

• Have a current FAA Class II Medical Certificate (FAA Form 8500-9).

• A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/ .

• Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant -must have satisfactorily served as an air traffic control tower operator with a facility rating...for at least 6 months...- or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.

• A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/

• Be eligible to work for Serco under the Federal Immigration Laws

• Verify education and employment references from previous employer(s) including release of drug and alcohol records.

• Receive a negative result on a pre-employment drug screen.

• Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.

• Establish proof of identity and eligibility to work in the United States.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50755/air-traffic-manager--oxnard%2c-ca-%28oxr%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50755

Recruiting Location : Location US-CA-Oxnard

Category Aviation

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Marine Electrician I - Kapolei, HI

As the, Marine Electrician I , you will work on a team supporting cabling, equipment, and C5ISR system installations. You will join, fabricate, and assemble various electromechanical and electronic assemblies by applying appropriate safety techniques and the work is performed onboard U.S. Naval Ships and military installations.

You will play a critical role in ensuring that successful and safe work is performed onboard U.S. Naval Ships and our Military installations which is vital to our Mission to protect and serve our Military.

As the, Marine Electrician I, you will perform the following typical tasks:

• Perform simple routine tasks under close supervision or from detailed procedures and your will work will be checked in progress or on completion.

• Perform one or a combination of such typical duties as assembles or installs equipment or parts requiring simple wiring, soldering, or connecting. Performs simple or routine tasks or tests such as tensile or hardness tests; operates and adjusts simple test equipment; records test data.

• Gathers and maintains specified records of engineering data such as tests, drawings, etc.; performs computations by substituting numbers in specified formulas; plots data and draws simple curves and graphs.

• Rely on limited experience and judgment to plan and accomplish goals and you will typically report to a supervisor in a safe work environment

Qualifications

To be successful in this role, you must have the following:

• Requires a High School diploma or equivalent and 1-3 years of AIT Installation experience

• Have an OSHA 10 certification or able to obtain the certification

• Must be able to have the ability to work in areas with drafts, noise, and temperature variation.

• Must be able to work in high heat spaces, climb shipyard dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position. Attention to safety critical.

• Applicant must be familiar with NAVSEA, standard concepts, practices, and procedures within the field of electrical repair, fabrication, and installation.

• Applicant must be able to get respirator qualified and wear proper PPE throughout their work shift.

• Applicant must be willing to work second shift and willing to work more than 40 hours work weeks.

• Ability to travel if necessary

• This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens, be able to obtain gain access to shipyards (NAVSTA & DBIDS), undergo a background investigation and pass a drug screening.

Additional desired experience and skills:

• Must be able to obtain a Secret clearance.

If you are interested in supporting and working with our team across the globe on a passionate, talented, and diverse Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50736/marine-electrician-i---kapolei%2c-hi/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50736

Recruiting Location : Location US-HI-Kapolei

Category Engineering

Position Type Full-Time

Security Clearance None

Clearance Details Ability to obtain a Secret Clearance

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Fully Remote IT Service Desk Team Lead Opportunity! Apply Today!

We are growing and have an immediate need for an IT Service Desk Team Lead on the corporate IT Service Desk. As an IT Service Desk Team Lead with Serco, you will use your technical, analytical and leadership skills to solve challenging problems through innovative technology solutions. You will work on exciting projects, future-proof your skills, and grow into your dream job alongside some of the most talented, knowledgeable, and dedicated team members in the industry.

The IT Service Desk Team Lead will provide support to 10 Service Desk Agents, assist in the management of a ticketing and telephonic queue, train new and existing staff, and assist the team in resolving issues and requests brought forward by company personnel.

This position involves shift work.

In this role, you will :

• Ensure agents are logged in on time and available for calls

• Ensure tickets (incidents and tasks) in queue are being actively worked to resolution

• Provide a first point of escalation for issues and users

• Work in tandem with the other IT Service Desk Team Lead and agents to identify trends

• Development and delivery of training to both new and existing team members

• Perform quality control checks of agent ticketing to ensure consistency and accuracy of work performed

• Assist with ticket and taking calls along with the team, however on a more limited basis (60% of time)

Qualifications

To be successful in this role, you will have:

• Associate's Degree in an IT-related field and 0-2 years of related experience or 2-4 years of related experience in lieu of a degree

• Desire to mentor and train internal technical teams

• Excellent written and verbal communication skills

• Excellent customer interaction skills

• Experience managing small teams

• Be highly organized and work well with a team.

• Be a self-starter, quick learner of new technology, and be highly motivated.

• US citizenship required

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50389/it-service-desk-team-lead/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50389

Recruiting Location : Location US-OH-Beavercreek

Category Information Technology

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Full Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco is seeking TOP TALENT to join their team. Our Proposal Manager will manage the development of technical, cost, and other proposal volumes in collaboration with the capture and proposal team ensuring the on-time submission of proposal products. This is a full-time hybrid in office or remote position at our corporate headquarters in Herndon, VA..

Serco provides the latitude to learn and develop through meaningful experiences that have a direct and tangible impact on our employees. We take pride in providing the highest quality service and helping others find and build careers at Serco. Our passion for people has resulted in Serco being named Forbes 'Best Large Employer' and 'Best Employer for Women', and most recently NAVEX Global 2021 Excellence in Corporate Culture Impact.

In this role you will:

• Lead and direct assigned proposal efforts and personnel.

• Facilitate the development and review of proposal strategies and themes.

• Lead review of proposal strengths and weaknesses of the Client for emphasis and mitigation, respectively.

• Lead review of proposal strengths and weaknesses of the competitors for de-emphasis and -ghosting-, respectively.

• Prepare and maintain the Proposal schedule working in concert with the Capture Manager and Operations Lead/Program Manager.

• Create and review the Proposal Management Plan (PMP) working with the Capture Manager and Operations Lead/Program Manager.

• Read and analyze RFx requirements to construct a proposal outline and content plan.

• Develop the work breakdown structure for the scope of work.

• Work with the Capture Manager and Operations Lead/Program Manager on author assignments and page limitations.

• Verify responsiveness of written narratives to RFP requirements and correct written narrative if it is not responsive.

• Build the proposal compliance matrix using the opportunity tracking report and track the fulfillment of all requirements.

• Develop conceptual graphics in Power Point or MS Visio during solution sessions.

• Develop written narrative from scratch and/or by tailoring boilerplate narrative for non-technical sections.

• Review completed proposal content plan, particularly graphics, and subsequent written sections to ensure requirements are adequately addressed and that page limits are met.

• Conduct regular proposal progress (Tag Ups) status meetings and manage and assign action items with due dates.

• Direct writing/editing/rewriting efforts as needed.

• If applicable, work with the Volume Managers to ensure inter-volume compatibility is achieved.

• Handle the logistics associated with scheduling and managing color reviews.

• Prepare and collect/track the score card for color reviews of the proposal content plan including evaluate and report out on the score results.

• Organize and manage Microsoft SharePoint team site for assigned pursuit(s).

• Ensure that appropriate comments from the color reviews are incorporated into the final proposal version.

• Direct the Proposal Coordinator in all configuration control and proposal production activities.

• Assist as appropriate, in obtaining subcontract RFPs into the hands of other companies (if Teaming) and to key vendors and subcontractors.

• Direct the development of task descriptions for the Basis of Estimate and related cost assumptions for development of the cost volume.

• Tutor/mentor authors and other personnel as deemed necessary including facilitating writer's workshops.

• Collect and coordinate the response to questions from the Customer.

• Assist in final proposal revisions assuring that the revisions are consistent with the Customer's requirements and the Client's management direction.

• Assist in preparation of Orals, if required.

Qualifications

To be successful in this role you will have:

• Bachelor's degree in related field.

• Master's degree desired.

• 5 years of experience in proposal development with progressively increasing responsibility.

• Demonstrated motivational skills with a high energy level.

• Ability to facilitate interpersonal relationships and resolve conflicts tactfully and confidentially.

• Highly organize in articulating and executing directed tasks and/or self-imposed tasks.

• Excellent written and oral communication skills.

• Experience working with senior managers and making presentations to senior management.

• Experience performing other duties/skills (e.g., proposal writing) to support other proposal managers/colleagues.

• Working knowledge of industry best practices (i.e., Project Management Institute (PMI) Project Management Professional (PMP), International Standards Organization (ISO), Information Technology Infrastructure Library (ITIL)/IT service management (ITSM).

Tools

• Microsoft Professional Products (e.g., MS Word, MS Excel, MS PowerPoint, MS SharePoint, MS Project, MS Visio).

• Office 365 SharePoint (Highly Desired).

If you want to join a great company and highly engaged team of proposal professionals, apply now for immediate consideration proposal!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50604/manager-proposals/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50604

Recruiting Location : Location US-VA-Herndon

Category Business Development/Proposals

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Full Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

J OIN OUR TEAM!! Serco is a dynamic, progressive company that values teamwork and mutual support. Our US Navy Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment.

All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR.

In this role, you will:

• Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.

• Link at Reservists and their Family Members to -good fit services- based on identified needs.

• Maintain accurate and timely case notes to document all service encounters.

• Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.

• Provide briefings and consultation to Reservists, Family Members and high-level military leaders.

• Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.

• Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.

• Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.

• This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.

Qualifications

To be successful in this role:

• Must successfully undergo a background investigation (National Agency Check) and a ble to obtain a Security clearance.

• A Master's Degree in Social Work, Psychology, or related behavioral health or clinical degree and 2 years of professional experience is required.

• Must be independently licensed at the highest level in any U.S. State with one of the following:

• Licensed Mental Health Counselor

• Licensed Marriage & Family Therapist

• Licensed Clinical Social Worker

• Licensed Independent Clinical Social Worker

• Licensed Clinical Professional Counselor

• Must obtain and maintain American Heart Association Basic Life Support for Health Care Providers OR the American Red Cross' CPR for the Professional Rescuer certification.

• Ability to work autonomously and as a member of a team.

• Ability to effectively manage multiple tasks and priorities.

• Professional oral, written, and telephone communication skills.

• Able to rely on instructions, pre-established guidelines, experience, and judgment to perform functions on the job.

• Must be computer literate and have experience conducting internet research, utilizing case management databases, and Microsoft programs such as outlook, word, excel and PowerPoint.

• Experience with telephonic email and assessment services as with Employee Assistance Programs (EAP) is a plus.

• Must be available for weekend travel 1-2 times per month.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Serco Offers:

• Flexible schedule including 2 telecommuting days per week.

• $250 per calendar year in professional development funds.

• Ability to use points earned from travel rewards programs for personal travel.

Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated growth. This position is not a funded/active opening. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50763

Recruiting Location : Location US-IL-Great Lakes

Category Counseling/Support/Outreach

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain a Secret clearance.

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

J OIN OUR TEAM!! Serco is a dynamic, progressive company that values teamwork and mutual support. Our US Navy Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment.

All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR.

In this role, you will:

• Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.

• Link at Reservists and their Family Members to -good fit services- based on identified needs.

• Maintain accurate and timely case notes to document all service encounters.

• Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.

• Provide briefings and consultation to Reservists, Family Members and high-level military leaders.

• Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.

• Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.

• Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.

• This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.

Qualifications

To be successful in this role:

• Must successfully undergo a background investigation (National Agency Check) and a ble to obtain a Security clearance.

• A Master's Degree in Social Work, Psychology, or related behavioral health or clinical degree and 2 years of professional experience is required.

• Must be independently licensed at the highest level in any U.S. State with one of the following:

• Licensed Mental Health Counselor

• Licensed Marriage & Family Therapist

• Licensed Clinical Social Worker

• Licensed Independent Clinical Social Worker

• Licensed Clinical Professional Counselor

• Must obtain and maintain American Heart Association Basic Life Support for Health Care Providers OR the American Red Cross' CPR for the Professional Rescuer certification.

• Ability to work autonomously and as a member of a team.

• Ability to effectively manage multiple tasks and priorities.

• Professional oral, written, and telephone communication skills.

• Able to rely on instructions, pre-established guidelines, experience, and judgment to perform functions on the job.

• Must be computer literate and have experience conducting internet research, utilizing case management databases, and Microsoft programs such as outlook, word, excel and PowerPoint.

• Experience with telephonic email and assessment services as with Employee Assistance Programs (EAP) is a plus.

• Must be available for weekend travel 1-2 times per month.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Serco Offers:

• Flexible schedule including 2 telecommuting days per week.

• $250 per calendar year in professional development funds.

• Ability to use points earned from travel rewards programs for personal travel.

Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated growth. This position is not a funded/active opening. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50760

Recruiting Location : Location US-TX-Fort Worth

Category Counseling/Support/Outreach

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain Secret clearance.

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco is seeking a Program Analyst - Ship Self-Defense Systems! Join a dynamic, forward-focused team building the next generation U.S. Navy ships and systems. OPNAV N96 is responsible for determining surface combatant force levels, shipboard and related support requirements, and major characteristics of programs involving weapon systems, cruisers, destroyers, frigates, command ships, patrol craft, and littoral combat ships. N96 executes planning, preparation, and execution in support of this mission.

You will provide on-site support, strategic analysis, and well-integrated/coordinated program management support for Navy Ship Self Defense System (SSDS). Specific tasks:

• Provide support in accordance with DoD program requirements management and acquisition oversight policies and strategies

• Assist in the development of proposals for POM budget cycles. Identify, integrate and coordinate emerging and/or derived requirements into the POM cycle

• Provide analytical support to various levels of stakeholders' leadership on development and defense of proposals for DoN, SecDef, and congressional priorities, including but not limited to allocation of Fiscal Year (FY)/Future Years Defense Plan (FYDP) funding resources to achieve objectives of programs/projects in accordance with policies and constraints

• Provide consultation to Branch Head, N96, as required, and other stakeholder organizations on impact and risks for program/system changes on resource plans and requirements

• Prepare briefs, outlines, draft reports and publications and documentation to support Flag level technical and financial briefings/meetings and major milestone decisions (e.g. CONOPS, Navy Training System Plan (NTSP), Quick Reaction Combat Capability (QRCC), Initial Capability Document (ICD), Capabilities Development Document (CDD), Acquisition Program Baseline (APB))

• Participate in various design level reviews (e.g. System Requirements Review), Preliminary Design Review (PDR), Critical Design Review (CDR) and analyze potential resolutions to issues and actions

• Provide background for responses to Congressional, DoD, other Government agency or industry inquiries to include researching policy/procedures and providing back up analysis

• Maintain daily liaison with OPNAV N96's Division and Branch chain of command and Senior Leadership

• Maintain a strong relationship and open communication with Program Offices and related government activities and industries under contract to the Program Offices

Qualifications

To be successful in this role, you will have the following:

• Active DoD SECRET security clearance

• Bachelor's degree

• Seven (7) years of general experience, with at least five (5) years of hands-on experience in performing operational functions and applying mission associated concepts, policies, requirements processes, and program guidance

• Ability to produce briefing slides, metric charts, program schedules, and organizational charts

• Proficient in MS Office including Word, PowerPoint, Excel, and Adobe Acrobat

Additional skills desired, but not required:

• Support staff experience at OPNAV, NAVSEA, Program Executive Offices (PEOs)/Program Offices, or Navy Surface or Air Warfare Centers directly supporting ships and shipboard systems

• Experience includes regular interactions with staff and senior leadership internal and external to affiliated organization

• Operational experience with military sensor and weapons systems; experience with development of systems is also desired

• Knowledge of Navy's Combat Systems Operational Sequencing System (CSOSS) processes and program

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50696/program-analyst---ship-self-defense-system/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50696

Recruiting Location : Location US-VA-Arlington

Category Navy

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Campaign LPWBB

Job Detail

• Company:
  Serco

Job Description

Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.

In this role, you will:

• Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.

• Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.

• Organize and able to manage an office.

• Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.

Qualifications

To be successful in this role, you will have:

• A High School Diploma.

• 3+ years of experience as a professional trainer or facilitator.

• Experience which demonstrates understanding of private and public sector employment processes.

• Experience as a classroom instructor.

• Must be knowledgeable of the workplace, jobs, and requirement for entry into those jobs.

• Must demonstrate the ability to provide training to groups with up to 50 participants: individual career counseling experience.

• Proficient in MS Windows and Office.

• The ability to communicate effectively with Military clients, be comfortable instructing and speaking in front of a group, be observant of others, possess the ability to engage an audience, and respond to inquiries independently.

• Must be able to travel as requested.

• May require extended hours, including weekdays, weekends, and some holidays, and be willing to perform administrative functions for the office.

• Must have excellent time management skills, able to work independently, and able to respond to inquiries.

Additional desired experience and skills:

• An Associate's degree.

• Prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50714

Recruiting Location : Location US-AZ-Tucson

Category Counseling/Support/Outreach

Position Type Part-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPDOLTAP

Job Detail

• Company:
  Serco

Job Description

Position Description

Join Serco as a Fleet Mechanic in Danville, IN.Starting hourly rate from $26-$30 based on experience and qualifications.

Schedule is flexible Monday through Friday. Overtime eligible but not required. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don't want to miss this opportunity!

Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S.

Join our team who:

• Have well-equipped and well-maintained shops with excellent physical security.

• Develop relationships with customer operators who are respectful and professional.

• Become a part of our customer's family.

• Trust and empower you to participate in all shop work decisions.

• Have excellent diagnostic tools and technical resources available for every need.

• Can count on qualified and responsive support for all job needs (parts, training, tools, technical assistance, and more.)

In this role, you will:

• Operate automotive & diesel vehicles and construction and material handling equipment.

• Perform engine, electrical and drivability diagnostics/repair.

• Diagnose and repair aftertreatment systems.

• Provide clear and accurate information when entering work order data into a fleet maintenance system.

• Beresponsible for scheduling and prioritizing work derived from driver reports and planned maintenance.

Qualifications

To be successful in this role you will have:

• At least 5 years of related experience.

• High school diploma or its equivalent.

• Valid driver's license with good driving record.

• Customer focused, strong work ethic and positive.

• Be a safety oriented individual.

• Drive/take home a service truck.

• CDL B license is required but can be obtained after employment begins and training and reimbursement for it will be provided.

• Candidates must provide truck technician hand tools.

• Diesel vocational/technical school certifications desired.

• This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

What we offer:

• Serco offers highly competitive rates and benefits.

• Allowances for boots, tools, and safety glasses.

• 2 weeks of uniforms, including wet and cold weather gear and all required PPE and shop gear.

• Free and paid training.

• License and inspection cost reimbursement as well as tuition reimbursement for industry schools.

• ASE testing reimbursement.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50716/fleet-mechanic-ii/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50716

Recruiting Location : Location US-IN-Greenfield

Category Technician

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Military Analyst with Submarine Experience

If you seek a high profile and challenging position supporting the US Navy's #1 Defense Acquisition Program, Serco has a great opportunity for you! This Military Analyst with Submarine Experience will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact towards our National Security and safety of our sailors.

Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.

Serco-NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers. Serco-NA has an opening for a Military Analyst with submarine expertise to support an active contract with the U.S. Navy in the Washington, D.C. area.

In this role, you will:

• Act as the lead for COLUMBIA program office requirements documents such as CONOPS, OMS/MP, FD/SC, CDD, and VOLT. Retain broad responsibility to ensure ship design and delivery configuration supports the operational and warfare requirements in the CDD and other DoD and DoN level requirements documents.

• Frequently interface with SSBN fleet, OPNAV and the Intelligence Community.

• Provide leadership and management to the COLUMBIA Submarine program office requirements team.

• Develop and track metrics to measure project progress towards established goals and objectives.

• Participate on a team of highly experienced professional government and contractor support personnel.

• Support program office efforts to verify COLUMBIA Design - Build - Test - Sustain processes meet SSBN fleet operational, availability, reliability, and safety requirements.

• Support the development, review, and approval of testing plans and at-sea demonstrations.

• Review and assist with validating COLUMBIA SSBN ILS products for IOC and life cycle support.

• GENSER TS required.

• Be seated in 397 OSS, five days a week.

Qualifications

To be successful in this role, you will have:

• A Top-Secret clearance IS REQUIRED for consideration.

• Experience as a submarine XO or department.

• Bachelor's degree, plus 10-12 years' experience.

• Experience leading projects and interfacing with Government and industry stakeholders.

• Recent experience in Team Submarine program offices would be ideal.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50695/lead-military-analyst-with-submarine-experience/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50695

Recruiting Location : Location US-DC-Washington Navy Yard

Category Engineering

Position Type Full-Time

Security Clearance Top Secret

Telework No - Teleworking not available for this position

Campaign LPMETS

Job Detail

• Company:
  Serco

Job Description

Position Description

Position Description

If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! This program management position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors.

Serco supports the US Navy for their Team Submarine contract supporting the maintenance, sustainment and disposal of in-service submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.

Serco North America (Serco-NA) is seeking a motivated individual to provide programmatic support to one of our Naval Sea Systems Command (NAVSEA) customers.Serco-NA has an opening for an Analyst with expertise in Database management and/or SharePoint development to support an active contract with the U.S. Navy in the Washington, DC area.

The Management Analyst is the Primary customer contact for all activities, regularly meeting with and updating the customer on project status and is the single point of contact on all contract management support related issues, including required reports and presentations responsible for quality control and timeliness.

Qualifications

To be successful In this position, you will have:

• An Active DoD Issued Secret Clearance.

• In some cases sponsorship will be honored.

• A Bachelor`s degree and 2-4 years of relavent work experience.

• Experience supporting SharePoint site development and information/knowledge management.

• Experience establishing and maintaining data repositories to support analysis for Program Office presentations and proposals.

Additional Experience Desired:

• Experience developing presentations of data analyticsPrevious NAVSEA experience.

• Previous experience with SUBSAFE, Fly-By-Wire, and Deep Submergence Systems would be ideal.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50724/database-%26-sharepoint-support-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50724

Recruiting Location : Location US-DC-Washington

Category Navy

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Are you an HR Analyst looking for an exciting new opportunity? Then look no further and apply today! Serco is seeking an HR Analyst to join a small team of approximately 5 team-members to support a General Staff Functional Unit for our Army customer in Aberdeen, MD. This is a government installation site andwill be a hybrid role, with a partial on-site requirement.

The unit specializes in Personnel Administration and Human Resource activities related to the management of general business operations of the Organization who is tasked with research, development, testing, and analysis for the Data & Analyst Center, DEVCOM.

The HR Analyst will analyze and develop strategies to execute the development of content for strategic communications strategies that promote and inform visitors of the mission and activities of the office. They will coordinate with staff, scientists and engineers across the region and headquarters to synchronize information. Additionally, they will provide support to the leadership with materials that reflect program and business operation improvements and information processing and dissemination to the workforce.

In this role, you will be responsible for:

• Preparing recognition information regarding the Awards for Town Halls & recruitment event scheduling

• Analyzing and consolidating the corporate Awards program for trends and predictive requirements

• Analyzing and conducting quantitative analysis of Mission Operations Support System, policy, procedures, and standard operating procedures for continuous improvement of MOSS workflow and future modifications

• Assessing and developing recommendations for business communication in accordance with AR25-50 and help developing a training program to facilitate improved understanding of business writing principles

• Preparing and responding to taskers and being able to prioritize work

• Working with intra and extra organizations to coordinate efforts for this program

The ideal skillsets needed for this position are:

• High level of attention to detail and accuracy

• Strong organization and planning skills

• Results Oriented

• Ability to Multi-task

• Customer Focused

• Problem Solving Skills

• Ability to Convey Info across organizational levels

• Process Improvement experience

• Analysis

• Coordination

• Strong Written Communication skills

• Technical and Administrative skills

Qualifications

To be successful in this role, you will have the following:

• Ability to obtain and maintain a DoD Secret clearance

• Associates degree (relevant experience may be substituted for each year of required education)

• 2 years of relevant experience

• Strong working knowledge of MS Office Suite with demonstrated experience

Preferred experience and skills:

• Bachelor's degree

If this sounds like you, come join us at Serco and be part of a mission-driven, customer-focused organization!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50651/hr-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50651

Recruiting Location : Location US-MD-Aberdeen

Category Human Resources

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain & maintain DoD Secret clearance (interim will be required to start)

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPWBB

Job Detail

• Company:
  Serco