Company Detail

Job Description

Product Support Engineer - Tanzu Application Services

Why will you enjoy this new opportunity?

As a member of the Tanzu Product Support Engineering Team, you will leverage your existing knowledge of Linux, Networking, Databases, or Application Development to become familiar with Cloud Foundry and a wide range of cloud native technologies and services our customers use to deploy, run and manage their applications on cloud platforms such as vSphere, Azure, AWS and GCP. Learning will be part of your everyday experience, as will sharing knowledge you have gained by helping others help our customers. If you are passionate about technology, collaborating with others and delighting your customers, this role is for you!

When you join VMware, you will help grow a company that makes meaningful and significant technology solutions and is committed to being a "force for good" in technology. Our mission is to become the trusted foundation for accelerating innovation in an unpredictable world. VMware software is essential for making the applications and devices your family and friends use every day a reality. Which means your work is essential for transforming everywhere.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

In the first 30 days of starting your new role, you will progress through a comprehensive onboarding experience designed to introduce and train you in cloud-based products that you will be supporting such as Cloud Foundry. You will collaborate with others who have recently joined the team while receiving guidance by a mentor with expert knowledge of our products and services. During the 30 day period, you will begin your journey by building relationships with the team members while you attend daily Stand Ups that are focused on sharing awareness of priorities, seeking help from others when you need it, and offering help to those who request it.

In the first 90 days, you will be working closely with your colleagues as you attend workshops that will put into practice the technical concepts learned as part of your onboarding. You will also shadow Product Support Engineers who have seen a thing or two when helping our customers and take advantage of the many opportunities to apply the pair programming techniques developed to ensure success in the role. By the end of the first 90 days, you will have demonstrated proficiency in supporting cloud based products and started taking cases on your own, utilizing your team of support engineers dedicated to helping each other find solutions for our customers.

In the first 120 days and beyond, while you work with customers to solve their most challenging issues, you will have developed your knowledge of our products and established a rapport with your team and extended support resources such as customer account teams, Solutions Engineers, and Product Development. You will continue to learn by interacting daily with your fellow team members, by attending and delivering scheduled Tech Talks and information sessions, and by completing training curated to help you grow your technical expertise and develop your career.

The Work: What type of work will you be doing? What assignments will you be performing on a regular basis? What are the requirements and expectations?

You may be familiar with and enjoy software application development, but you will be just as interested - if not more so - in the infrastructure technologies that support the use of software applications.

You will draw upon your advanced-level Linux experience, understanding of networking, security, virtualization and containerization on a daily basis to engage and guide our customers through highly complex problem solving situations.

Some of the actions you will undertake include, but are not limited to:

• Advanced log analysis using standard linux, custom scripting and networking CLI utilities

• Advanced network packet analysis and debugging using tcpdump, traceroute, nmap and Wireshark

• Host performance analysis using standard Linux tools to identify bottlenecks

• Advanced programming/scripting language skills to write custom scripts and/or programmatically speed results (JavaScript, Python, and/or GoLang, BASH, Powershell)

• Apply advanced understanding of cloud concepts, virtual machines, container architecture and orchestration

• Lead research and provide written root cause analysis

• Partner with our VMWare teams to provide industry best customer experience

Beyond the technical aspects of the role, you will collaborate with your team members on a daily basis. Experiential learning opportunities through pair programming will be available to you each day. You will be sharing your knowledge with the Team and our customers through KB articles and Transfer of Information sessions (TOIs). Of course, your passion for providing outstanding customer service will be applied daily.

What is the leadership like for this role? What is the structure and culture of the team like?

The Tanzu Support Managers live by VMware's EPIC2 Values in every aspect of our roles. Execute, Passion, Integrity, Community, and Customers are the pillars of our organization and drive our commitment to one another and to our customers.

We not only help remove obstacles as needed so that our engineers can do their jobs, but we are committed to helping you grow personally and professionally. We are committed to a culture of collaboration and inclusion, and we firmly believe that diversity is key to our continued success.

The Tanzu Support Team is distributed throughout the world, providing for a sustainable work day, allowing us to disconnect and get to and enjoy our lives outside of our daily work. We believe that we cannot help our customers unless we help each other - this is why pair programming is one of the fundamental pillars of how we work.

Most importantly, kindness is at the core of everything we do. #BeKind

Where is this role located?

Opportunity for Remote: This role can be Fixed (more than 3 days/week in an office, when the office re-opens), Flex (1-3 days/week in an office, when the office re-opens) or Fully Remote, allowing you the flexibility to work from the location you feel most productive and comfortable.

If you are considering a Fixed or Flex arrangement, you would be living within commuting distance of Raleigh, North Carolina. Regardless of your choice, you will be expected to live within 0-1 time zones of the US Eastern Time Zone.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

• Employee Stock Purchase Plan

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.) Wellness reimbursement and online fitness and wellbeing classes

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Client Support

Subcategory: Product Support

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-22

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

Are you passionate about working at the bleeding edge of technology and solving complex problems for customers? VMware has a Solution Architect role which lets you leverage and build on your technical expertise while working with the latest VMware technology.

Our Global Support organization supports over 250,000 companies in 100+ different countries, and you can be part of an extraordinary team of experts in an energetic, creative, and collaborative business environment.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

As a Solution Architect, you will leverage your deep technical expertise in VMware products to deliver holistic solutions to complex customer challenges and help drive an improved customer experience.

• You will start by familiarizing yourself with the various processes for partnering with teams across VMware

• In parallel, you will work alongside Global Support and Escalation Management to deliver solutions to critical issues impacting complex customer deployments

• Through these engagements, you will identify product and process challenges, and facilitate solutions that improve our customers' experience with VMware as a whole. This can range from developing and delivering training for Global Support Engineers, reducing operational roadblocks, to partnering with product teams to enhance the VMware product suite for better usability and supportability

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

As a Solution Architect you will be acting as a lead technologist and with a broad understanding of technology and a focus on VMware products and technologies. As such you will be responsible for working with our customers to assist with resolution of complex technical issues, and with various internal stakeholders to improve the VMware product suite and support experience. A willingness to embrace complex challenges and own solutions, curiosity to learn and understand new technology, paired with strong troubleshooting and customer service skills are key strengths for this role.

Success in this role will be built on your ability to:

• Create and implement solutions to complex problems to bring rapid relief to customers

• Leverage deep technical expertise in VMware's Horizon product suite

• Troubleshoot problems affecting enterprise systems based on a clear understanding of modern production data centers, desktop virtualization, capacity/performance/storage/networking management and tuning, and programming logic and design

• Develop and maintain productive, professional relationships with various stakeholders across VMware Global Support, Professional Services, Product Management, Engineering, etc.

• Think past the products and understand the solutions being delivered to meet the business\IT needs

• Effectively communicate any potential issues with the solution architecture to the project team, third parties, peers and customers

• Solicit continuous feedback from multiple stakeholders and effectively communicate to product development

• Design and deliver technical training and documentation targeted for VMware Global Support staff

• Confidently captivate an audience at customer facing events on occasion

• Thrive in high-pressure situations through clarity in thought and actions

What is the leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this role is the Senior Manager of the Global Support Solution Architects within VMware. The role fits into an organization that encourages self-determination and creativity in problem solving, and is built on a strong foundation of empathy, trust, and transparency. The leadership team is devoid of hierarchical barriers, and banks on collaborative, team-driven decisions.

Where is this role located?

• Remote : this role is fully remote and can be done anywhere in the United States of America. You may have to travel to customer sites, or the VMware Broomfield office, up to 33% subject to health and safety guidelines

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Explore the VMware Benefits page for additional details. Please note, benefits change by country, please select your country from the drop-down menu at the top right corner.

www.benefits.vmware.com

#GlobalSupport Colorado exempt statement

The hiring range for this position is typically: $127,000 - 229,000. Actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/. *Note: Disclosure of Colorado pay and benefits required per sb19-968.

This job requisition is not eligible for employment-based immigration sponsorship by VMware.

#LI-JJ2

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Services and Consulting

Subcategory: Consultant

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-21

Global Services: The VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. The GSS team supports the entire suite of VMware products for global customers and partners. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the -best of the best- supporting business-critical applications in a virtual infrastructure. What's in it for you? The entire VMware team has created a unique business environment -- one of energy, creativity, and collaboration The atmosphere is fun, casual, and inviting, in keeping with VMware's roots as a successful entrepreneurial startup We are guided in our efforts by a strong set of corporate values: Excellence and innovation Straightforwardness and open communications A sense of fun and an appreciation of a balanced life Delivery on our promises to our partners, our customers, and ourselves A passion for what we do and the value we deliver

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Product Support Engineer - Tanzu Application Services

Why will you enjoy this new opportunity?

As a member of the Tanzu Product Support Engineering Team, you will leverage your existing knowledge of Linux, Networking, Databases, or Application Development to become familiar with Cloud Foundry and a wide range of cloud native technologies and services our customers use to deploy, run and manage their applications on cloud platforms such as vSphere, Azure, AWS and GCP. Learning will be part of your everyday experience, as will sharing knowledge you have gained by helping others help our customers. If you are passionate about technology, collaborating with others and delighting your customers, this role is for you!

When you join VMware, you will help grow a company that makes meaningful and significant technology solutions and is committed to being a "force for good" in technology. Our mission is to become the trusted foundation for accelerating innovation in an unpredictable world. VMware software is essential for making the applications and devices your family and friends use every day a reality. Which means your work is essential for transforming everywhere.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

In the first 30 days of starting your new role, you will progress through a comprehensive onboarding experience designed to introduce and train you in cloud-based products that you will be supporting such as Cloud Foundry. You will collaborate with others who have recently joined the team while receiving guidance by a mentor with expert knowledge of our products and services. During the 30 day period, you will begin your journey by building relationships with the team members while you attend daily Stand Ups that are focused on sharing awareness of priorities, seeking help from others when you need it, and offering help to those who request it.

In the first 90 days, you will be working closely with your colleagues as you attend workshops that will put into practice the technical concepts learned as part of your onboarding. You will also shadow Product Support Engineers who have seen a thing or two when helping our customers and take advantage of the many opportunities to apply the pair programming techniques developed to ensure success in the role. By the end of the first 90 days, you will have demonstrated proficiency in supporting cloud based products and started taking cases on your own, utilizing your team of support engineers dedicated to helping each other find solutions for our customers.

In the first 120 days and beyond, while you work with customers to solve their most challenging issues, you will have developed your knowledge of our products and established a rapport with your team and extended support resources such as customer account teams, Solutions Engineers, and Product Development. You will continue to learn by interacting daily with your fellow team members, by attending and delivering scheduled Tech Talks and information sessions, and by completing training curated to help you grow your technical expertise and develop your career.

The Work: What type of work will you be doing? What assignments will you be performing on a regular basis? What are the requirements and expectations?

You may be familiar with and enjoy software application development, but you will be just as interested - if not more so - in the infrastructure technologies that support the use of software applications.

You will draw upon your advanced-level Linux experience, understanding of networking, security, virtualization and containerization on a daily basis to engage and guide our customers through highly complex problem solving situations.

Some of the actions you will undertake include, but are not limited to:

• Advanced log analysis using standard linux, custom scripting and networking CLI utilities

• Advanced network packet analysis and debugging using tcpdump, traceroute, nmap and Wireshark

• Host performance analysis using standard Linux tools to identify bottlenecks

• Advanced programming/scripting language skills to write custom scripts and/or programmatically speed results (JavaScript, Python, and/or GoLang, BASH, Powershell)

• Apply advanced understanding of cloud concepts, virtual machines, container architecture and orchestration

• Lead research and provide written root cause analysis

• Partner with our VMWare teams to provide industry best customer experience

Beyond the technical aspects of the role, you will collaborate with your team members on a daily basis. Experiential learning opportunities through pair programming will be available to you each day. You will be sharing your knowledge with the Team and our customers through KB articles and Transfer of Information sessions (TOIs). Of course, your passion for providing outstanding customer service will be applied daily.

What is the leadership like for this role? What is the structure and culture of the team like?

The Tanzu Support Managers live by VMware's EPIC2 Values in every aspect of our roles. Execute, Passion, Integrity, Community, and Customers are the pillars of our organization and drive our commitment to one another and to our customers.

We not only help remove obstacles as needed so that our engineers can do their jobs, but we are committed to helping you grow personally and professionally. We are committed to a culture of collaboration and inclusion, and we firmly believe that diversity is key to our continued success.

The Tanzu Support Team is distributed throughout the world, providing for a sustainable work day, allowing us to disconnect and get to and enjoy our lives outside of our daily work. We believe that we cannot help our customers unless we help each other - this is why pair programming is one of the fundamental pillars of how we work.

Most importantly, kindness is at the core of everything we do. #BeKind

Where is this role located?

Opportunity for Remote: This role can be Fixed (more than 3 days/week in an office, when the office re-opens), Flex (1-3 days/week in an office, when the office re-opens) or Fully Remote, allowing you the flexibility to work from the location you feel most productive and comfortable.

If you are considering a Fixed or Flex arrangement, you would be living within commuting distance of Raleigh, North Carolina. Regardless of your choice, you will be expected to live within 0-1 time zones of the US Eastern Time Zone.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

• Employee Stock Purchase Plan

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.) Wellness reimbursement and online fitness and wellbeing classes

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Client Support

Subcategory: Product Support

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-22

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Product Support Engineer - Tanzu Application Services

Why will you enjoy this new opportunity?

As a member of the Tanzu Product Support Engineering Team, you will leverage your existing knowledge of Linux, Networking, Databases, or Application Development to become familiar with Cloud Foundry and a wide range of cloud native technologies and services our customers use to deploy, run and manage their applications on cloud platforms such as vSphere, Azure, AWS and GCP. Learning will be part of your everyday experience, as will sharing knowledge you have gained by helping others help our customers. If you are passionate about technology, collaborating with others and delighting your customers, this role is for you!

When you join VMware, you will help grow a company that makes meaningful and significant technology solutions and is committed to being a "force for good" in technology. Our mission is to become the trusted foundation for accelerating innovation in an unpredictable world. VMware software is essential for making the applications and devices your family and friends use every day a reality. Which means your work is essential for transforming everywhere.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

In the first 30 days of starting your new role, you will progress through a comprehensive onboarding experience designed to introduce and train you in cloud-based products that you will be supporting such as Cloud Foundry. You will collaborate with others who have recently joined the team while receiving guidance by a mentor with expert knowledge of our products and services. During the 30 day period, you will begin your journey by building relationships with the team members while you attend daily Stand Ups that are focused on sharing awareness of priorities, seeking help from others when you need it, and offering help to those who request it.

In the first 90 days, you will be working closely with your colleagues as you attend workshops that will put into practice the technical concepts learned as part of your onboarding. You will also shadow Product Support Engineers who have seen a thing or two when helping our customers and take advantage of the many opportunities to apply the pair programming techniques developed to ensure success in the role. By the end of the first 90 days, you will have demonstrated proficiency in supporting cloud based products and started taking cases on your own, utilizing your team of support engineers dedicated to helping each other find solutions for our customers.

In the first 120 days and beyond, while you work with customers to solve their most challenging issues, you will have developed your knowledge of our products and established a rapport with your team and extended support resources such as customer account teams, Solutions Engineers, and Product Development. You will continue to learn by interacting daily with your fellow team members, by attending and delivering scheduled Tech Talks and information sessions, and by completing training curated to help you grow your technical expertise and develop your career.

The Work: What type of work will you be doing? What assignments will you be performing on a regular basis? What are the requirements and expectations?

You may be familiar with and enjoy software application development, but you will be just as interested - if not more so - in the infrastructure technologies that support the use of software applications.

You will draw upon your advanced-level Linux experience, understanding of networking, security, virtualization and containerization on a daily basis to engage and guide our customers through highly complex problem solving situations.

Some of the actions you will undertake include, but are not limited to:

• Advanced log analysis using standard linux, custom scripting and networking CLI utilities

• Advanced network packet analysis and debugging using tcpdump, traceroute, nmap and Wireshark

• Host performance analysis using standard Linux tools to identify bottlenecks

• Advanced programming/scripting language skills to write custom scripts and/or programmatically speed results (JavaScript, Python, and/or GoLang, BASH, Powershell)

• Apply advanced understanding of cloud concepts, virtual machines, container architecture and orchestration

• Lead research and provide written root cause analysis

• Partner with our VMWare teams to provide industry best customer experience

Beyond the technical aspects of the role, you will collaborate with your team members on a daily basis. Experiential learning opportunities through pair programming will be available to you each day. You will be sharing your knowledge with the Team and our customers through KB articles and Transfer of Information sessions (TOIs). Of course, your passion for providing outstanding customer service will be applied daily.

What is the leadership like for this role? What is the structure and culture of the team like?

The Tanzu Support Managers live by VMware's EPIC2 Values in every aspect of our roles. Execute, Passion, Integrity, Community, and Customers are the pillars of our organization and drive our commitment to one another and to our customers.

We not only help remove obstacles as needed so that our engineers can do their jobs, but we are committed to helping you grow personally and professionally. We are committed to a culture of collaboration and inclusion, and we firmly believe that diversity is key to our continued success.

The Tanzu Support Team is distributed throughout the world, providing for a sustainable work day, allowing us to disconnect and get to and enjoy our lives outside of our daily work. We believe that we cannot help our customers unless we help each other - this is why pair programming is one of the fundamental pillars of how we work.

Most importantly, kindness is at the core of everything we do. #BeKind

Where is this role located?

Opportunity for Remote: This role can be Fixed (more than 3 days/week in an office, when the office re-opens), Flex (1-3 days/week in an office, when the office re-opens) or Fully Remote, allowing you the flexibility to work from the location you feel most productive and comfortable.

If you are considering a Fixed or Flex arrangement, you would be living within commuting distance of Raleigh, North Carolina. Regardless of your choice, you will be expected to live within 0-1 time zones of the US Eastern Time Zone.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

• Employee Stock Purchase Plan

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.) Wellness reimbursement and online fitness and wellbeing classes

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Client Support

Subcategory: Product Support

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-22

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Product Support Engineer - Tanzu Application Services

Why will you enjoy this new opportunity?

As a member of the Tanzu Product Support Engineering Team, you will leverage your existing knowledge of Linux, Networking, Databases, or Application Development to become familiar with Cloud Foundry and a wide range of cloud native technologies and services our customers use to deploy, run and manage their applications on cloud platforms such as vSphere, Azure, AWS and GCP. Learning will be part of your everyday experience, as will sharing knowledge you have gained by helping others help our customers. If you are passionate about technology, collaborating with others and delighting your customers, this role is for you!

When you join VMware, you will help grow a company that makes meaningful and significant technology solutions and is committed to being a "force for good" in technology. Our mission is to become the trusted foundation for accelerating innovation in an unpredictable world. VMware software is essential for making the applications and devices your family and friends use every day a reality. Which means your work is essential for transforming everywhere.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

In the first 30 days of starting your new role, you will progress through a comprehensive onboarding experience designed to introduce and train you in cloud-based products that you will be supporting such as Cloud Foundry. You will collaborate with others who have recently joined the team while receiving guidance by a mentor with expert knowledge of our products and services. During the 30 day period, you will begin your journey by building relationships with the team members while you attend daily Stand Ups that are focused on sharing awareness of priorities, seeking help from others when you need it, and offering help to those who request it.

In the first 90 days, you will be working closely with your colleagues as you attend workshops that will put into practice the technical concepts learned as part of your onboarding. You will also shadow Product Support Engineers who have seen a thing or two when helping our customers and take advantage of the many opportunities to apply the pair programming techniques developed to ensure success in the role. By the end of the first 90 days, you will have demonstrated proficiency in supporting cloud based products and started taking cases on your own, utilizing your team of support engineers dedicated to helping each other find solutions for our customers.

In the first 120 days and beyond, while you work with customers to solve their most challenging issues, you will have developed your knowledge of our products and established a rapport with your team and extended support resources such as customer account teams, Solutions Engineers, and Product Development. You will continue to learn by interacting daily with your fellow team members, by attending and delivering scheduled Tech Talks and information sessions, and by completing training curated to help you grow your technical expertise and develop your career.

The Work: What type of work will you be doing? What assignments will you be performing on a regular basis? What are the requirements and expectations?

You may be familiar with and enjoy software application development, but you will be just as interested - if not more so - in the infrastructure technologies that support the use of software applications.

You will draw upon your advanced-level Linux experience, understanding of networking, security, virtualization and containerization on a daily basis to engage and guide our customers through highly complex problem solving situations.

Some of the actions you will undertake include, but are not limited to:

• Advanced log analysis using standard linux, custom scripting and networking CLI utilities

• Advanced network packet analysis and debugging using tcpdump, traceroute, nmap and Wireshark

• Host performance analysis using standard Linux tools to identify bottlenecks

• Advanced programming/scripting language skills to write custom scripts and/or programmatically speed results (JavaScript, Python, and/or GoLang, BASH, Powershell)

• Apply advanced understanding of cloud concepts, virtual machines, container architecture and orchestration

• Lead research and provide written root cause analysis

• Partner with our VMWare teams to provide industry best customer experience

Beyond the technical aspects of the role, you will collaborate with your team members on a daily basis. Experiential learning opportunities through pair programming will be available to you each day. You will be sharing your knowledge with the Team and our customers through KB articles and Transfer of Information sessions (TOIs). Of course, your passion for providing outstanding customer service will be applied daily.

What is the leadership like for this role? What is the structure and culture of the team like?

The Tanzu Support Managers live by VMware's EPIC2 Values in every aspect of our roles. Execute, Passion, Integrity, Community, and Customers are the pillars of our organization and drive our commitment to one another and to our customers.

We not only help remove obstacles as needed so that our engineers can do their jobs, but we are committed to helping you grow personally and professionally. We are committed to a culture of collaboration and inclusion, and we firmly believe that diversity is key to our continued success.

The Tanzu Support Team is distributed throughout the world, providing for a sustainable work day, allowing us to disconnect and get to and enjoy our lives outside of our daily work. We believe that we cannot help our customers unless we help each other - this is why pair programming is one of the fundamental pillars of how we work.

Most importantly, kindness is at the core of everything we do. #BeKind

Where is this role located?

Opportunity for Remote: This role can be Fixed (more than 3 days/week in an office, when the office re-opens), Flex (1-3 days/week in an office, when the office re-opens) or Fully Remote, allowing you the flexibility to work from the location you feel most productive and comfortable.

If you are considering a Fixed or Flex arrangement, you would be living within commuting distance of Raleigh, North Carolina. Regardless of your choice, you will be expected to live within 0-1 time zones of the US Eastern Time Zone.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

• Employee Stock Purchase Plan

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.) Wellness reimbursement and online fitness and wellbeing classes

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Client Support

Subcategory: Product Support

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-22

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

Are you passionate about working at the bleeding edge of technology and solving complex problems for customers? VMware has a Solution Architect role which lets you leverage and build on your technical expertise while working with the latest VMware technology.

Our Global Support organization supports over 250,000 companies in 100+ different countries, and you can be part of an extraordinary team of experts in an energetic, creative, and collaborative business environment.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

As a Solution Architect, you will leverage your deep technical expertise in VMware products to deliver holistic solutions to complex customer challenges and help drive an improved customer experience.

• You will start by familiarizing yourself with the various processes for partnering with teams across VMware

• In parallel, you will work alongside Global Support and Escalation Management to deliver solutions to critical issues impacting complex customer deployments

• Through these engagements, you will identify product and process challenges, and facilitate solutions that improve our customers' experience with VMware as a whole. This can range from developing and delivering training for Global Support Engineers, reducing operational roadblocks, to partnering with product teams to enhance the VMware product suite for better usability and supportability

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

As a Solution Architect you will be acting as a lead technologist and with a broad understanding of technology and a focus on VMware products and technologies. As such you will be responsible for working with our customers to assist with resolution of complex technical issues, and with various internal stakeholders to improve the VMware product suite and support experience. A willingness to embrace complex challenges and own solutions, curiosity to learn and understand new technology, paired with strong troubleshooting and customer service skills are key strengths for this role.

Success in this role will be built on your ability to:

• Create and implement solutions to complex problems to bring rapid relief to customers

• Leverage deep technical expertise in VMware's Horizon product suite

• Troubleshoot problems affecting enterprise systems based on a clear understanding of modern production data centers, desktop virtualization, capacity/performance/storage/networking management and tuning, and programming logic and design

• Develop and maintain productive, professional relationships with various stakeholders across VMware Global Support, Professional Services, Product Management, Engineering, etc.

• Think past the products and understand the solutions being delivered to meet the business\IT needs

• Effectively communicate any potential issues with the solution architecture to the project team, third parties, peers and customers

• Solicit continuous feedback from multiple stakeholders and effectively communicate to product development

• Design and deliver technical training and documentation targeted for VMware Global Support staff

• Confidently captivate an audience at customer facing events on occasion

• Thrive in high-pressure situations through clarity in thought and actions

What is the leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this role is the Senior Manager of the Global Support Solution Architects within VMware. The role fits into an organization that encourages self-determination and creativity in problem solving, and is built on a strong foundation of empathy, trust, and transparency. The leadership team is devoid of hierarchical barriers, and banks on collaborative, team-driven decisions.

Where is this role located?

• Remote : this role is fully remote and can be done anywhere in the United States of America. You may have to travel to customer sites, or the VMware Broomfield office, up to 33% subject to health and safety guidelines

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Explore the VMware Benefits page for additional details. Please note, benefits change by country, please select your country from the drop-down menu at the top right corner.

www.benefits.vmware.com

#GlobalSupport Colorado exempt statement

The hiring range for this position is typically: $127,000 - 229,000. Actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/. *Note: Disclosure of Colorado pay and benefits required per sb19-968.

This job requisition is not eligible for employment-based immigration sponsorship by VMware.

#LI-JJ2

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Services and Consulting

Subcategory: Consultant

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-21

Global Services: The VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. The GSS team supports the entire suite of VMware products for global customers and partners. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the -best of the best- supporting business-critical applications in a virtual infrastructure. What's in it for you? The entire VMware team has created a unique business environment -- one of energy, creativity, and collaboration The atmosphere is fun, casual, and inviting, in keeping with VMware's roots as a successful entrepreneurial startup We are guided in our efforts by a strong set of corporate values: Excellence and innovation Straightforwardness and open communications A sense of fun and an appreciation of a balanced life Delivery on our promises to our partners, our customers, and ourselves A passion for what we do and the value we deliver

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

Are you passionate about working at the bleeding edge of technology and solving complex problems for customers? VMware has a Solution Architect role which lets you leverage and build on your technical expertise while working with the latest VMware technology.

Our Global Support organization supports over 250,000 companies in 100+ different countries, and you can be part of an extraordinary team of experts in an energetic, creative, and collaborative business environment.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

As a Solution Architect, you will leverage your deep technical expertise in VMware products to deliver holistic solutions to complex customer challenges and help drive an improved customer experience.

• You will start by familiarizing yourself with the various processes for partnering with teams across VMware

• In parallel, you will work alongside Global Support and Escalation Management to deliver solutions to critical issues impacting complex customer deployments

• Through these engagements, you will identify product and process challenges, and facilitate solutions that improve our customers' experience with VMware as a whole. This can range from developing and delivering training for Global Support Engineers, reducing operational roadblocks, to partnering with product teams to enhance the VMware product suite for better usability and supportability

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

As a Solution Architect you will be acting as a lead technologist and with a broad understanding of technology and a focus on VMware products and technologies. As such you will be responsible for working with our customers to assist with resolution of complex technical issues, and with various internal stakeholders to improve the VMware product suite and support experience. A willingness to embrace complex challenges and own solutions, curiosity to learn and understand new technology, paired with strong troubleshooting and customer service skills are key strengths for this role.

Success in this role will be built on your ability to:

• Create and implement solutions to complex problems to bring rapid relief to customers

• Leverage deep technical expertise in VMware's Horizon product suite

• Troubleshoot problems affecting enterprise systems based on a clear understanding of modern production data centers, desktop virtualization, capacity/performance/storage/networking management and tuning, and programming logic and design

• Develop and maintain productive, professional relationships with various stakeholders across VMware Global Support, Professional Services, Product Management, Engineering, etc.

• Think past the products and understand the solutions being delivered to meet the business\IT needs

• Effectively communicate any potential issues with the solution architecture to the project team, third parties, peers and customers

• Solicit continuous feedback from multiple stakeholders and effectively communicate to product development

• Design and deliver technical training and documentation targeted for VMware Global Support staff

• Confidently captivate an audience at customer facing events on occasion

• Thrive in high-pressure situations through clarity in thought and actions

What is the leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this role is the Senior Manager of the Global Support Solution Architects within VMware. The role fits into an organization that encourages self-determination and creativity in problem solving, and is built on a strong foundation of empathy, trust, and transparency. The leadership team is devoid of hierarchical barriers, and banks on collaborative, team-driven decisions.

Where is this role located?

• Remote : this role is fully remote and can be done anywhere in the United States of America. You may have to travel to customer sites, or the VMware Broomfield office, up to 33% subject to health and safety guidelines

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Explore the VMware Benefits page for additional details. Please note, benefits change by country, please select your country from the drop-down menu at the top right corner.

www.benefits.vmware.com

#GlobalSupport Colorado exempt statement

The hiring range for this position is typically: $127,000 - 229,000. Actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/. *Note: Disclosure of Colorado pay and benefits required per sb19-968.

This job requisition is not eligible for employment-based immigration sponsorship by VMware.

#LI-JJ2

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Services and Consulting

Subcategory: Consultant

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-21

Global Services: The VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. The GSS team supports the entire suite of VMware products for global customers and partners. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the -best of the best- supporting business-critical applications in a virtual infrastructure. What's in it for you? The entire VMware team has created a unique business environment -- one of energy, creativity, and collaboration The atmosphere is fun, casual, and inviting, in keeping with VMware's roots as a successful entrepreneurial startup We are guided in our efforts by a strong set of corporate values: Excellence and innovation Straightforwardness and open communications A sense of fun and an appreciation of a balanced life Delivery on our promises to our partners, our customers, and ourselves A passion for what we do and the value we deliver

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

Are you passionate about working at the bleeding edge of technology and solving complex problems for customers? VMware has a Solution Architect role which lets you leverage and build on your technical expertise while working with the latest VMware technology.

Our Global Support organization supports over 250,000 companies in 100+ different countries, and you can be part of an extraordinary team of experts in an energetic, creative, and collaborative business environment.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

As a Solution Architect, you will leverage your deep technical expertise in VMware products to deliver holistic solutions to complex customer challenges and help drive an improved customer experience.

• You will start by familiarizing yourself with the various processes for partnering with teams across VMware

• In parallel, you will work alongside Global Support and Escalation Management to deliver solutions to critical issues impacting complex customer deployments

• Through these engagements, you will identify product and process challenges, and facilitate solutions that improve our customers' experience with VMware as a whole. This can range from developing and delivering training for Global Support Engineers, reducing operational roadblocks, to partnering with product teams to enhance the VMware product suite for better usability and supportability

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

As a Solution Architect you will be acting as a lead technologist and with a broad understanding of technology and a focus on VMware products and technologies. As such you will be responsible for working with our customers to assist with resolution of complex technical issues, and with various internal stakeholders to improve the VMware product suite and support experience. A willingness to embrace complex challenges and own solutions, curiosity to learn and understand new technology, paired with strong troubleshooting and customer service skills are key strengths for this role.

Success in this role will be built on your ability to:

• Create and implement solutions to complex problems to bring rapid relief to customers

• Leverage deep technical expertise in VMware's Horizon product suite

• Troubleshoot problems affecting enterprise systems based on a clear understanding of modern production data centers, desktop virtualization, capacity/performance/storage/networking management and tuning, and programming logic and design

• Develop and maintain productive, professional relationships with various stakeholders across VMware Global Support, Professional Services, Product Management, Engineering, etc.

• Think past the products and understand the solutions being delivered to meet the business\IT needs

• Effectively communicate any potential issues with the solution architecture to the project team, third parties, peers and customers

• Solicit continuous feedback from multiple stakeholders and effectively communicate to product development

• Design and deliver technical training and documentation targeted for VMware Global Support staff

• Confidently captivate an audience at customer facing events on occasion

• Thrive in high-pressure situations through clarity in thought and actions

What is the leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this role is the Senior Manager of the Global Support Solution Architects within VMware. The role fits into an organization that encourages self-determination and creativity in problem solving, and is built on a strong foundation of empathy, trust, and transparency. The leadership team is devoid of hierarchical barriers, and banks on collaborative, team-driven decisions.

Where is this role located?

• Remote : this role is fully remote and can be done anywhere in the United States of America. You may have to travel to customer sites, or the VMware Broomfield office, up to 33% subject to health and safety guidelines

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Explore the VMware Benefits page for additional details. Please note, benefits change by country, please select your country from the drop-down menu at the top right corner.

www.benefits.vmware.com

#GlobalSupport Colorado exempt statement

The hiring range for this position is typically: $127,000 - 229,000. Actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/. *Note: Disclosure of Colorado pay and benefits required per sb19-968.

This job requisition is not eligible for employment-based immigration sponsorship by VMware.

#LI-JJ2

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Services and Consulting

Subcategory: Consultant

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-21

Global Services: The VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. The GSS team supports the entire suite of VMware products for global customers and partners. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the -best of the best- supporting business-critical applications in a virtual infrastructure. What's in it for you? The entire VMware team has created a unique business environment -- one of energy, creativity, and collaboration The atmosphere is fun, casual, and inviting, in keeping with VMware's roots as a successful entrepreneurial startup We are guided in our efforts by a strong set of corporate values: Excellence and innovation Straightforwardness and open communications A sense of fun and an appreciation of a balanced life Delivery on our promises to our partners, our customers, and ourselves A passion for what we do and the value we deliver

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

Are you passionate about working at the bleeding edge of technology and solving complex problems for customers? VMware has a Solution Architect role which lets you leverage and build on your technical expertise while working with the latest VMware technology.

Our Global Support organization supports over 250,000 companies in 100+ different countries, and you can be part of an extraordinary team of experts in an energetic, creative, and collaborative business environment.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

As a Solution Architect, you will leverage your deep technical expertise in VMware products to deliver holistic solutions to complex customer challenges and help drive an improved customer experience.

• You will start by familiarizing yourself with the various processes for partnering with teams across VMware

• In parallel, you will work alongside Global Support and Escalation Management to deliver solutions to critical issues impacting complex customer deployments

• Through these engagements, you will identify product and process challenges, and facilitate solutions that improve our customers' experience with VMware as a whole. This can range from developing and delivering training for Global Support Engineers, reducing operational roadblocks, to partnering with product teams to enhance the VMware product suite for better usability and supportability

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

As a Solution Architect you will be acting as a lead technologist and with a broad understanding of technology and a focus on VMware products and technologies. As such you will be responsible for working with our customers to assist with resolution of complex technical issues, and with various internal stakeholders to improve the VMware product suite and support experience. A willingness to embrace complex challenges and own solutions, curiosity to learn and understand new technology, paired with strong troubleshooting and customer service skills are key strengths for this role.

Success in this role will be built on your ability to:

• Create and implement solutions to complex problems to bring rapid relief to customers

• Leverage deep technical expertise in VMware's Horizon product suite

• Troubleshoot problems affecting enterprise systems based on a clear understanding of modern production data centers, desktop virtualization, capacity/performance/storage/networking management and tuning, and programming logic and design

• Develop and maintain productive, professional relationships with various stakeholders across VMware Global Support, Professional Services, Product Management, Engineering, etc.

• Think past the products and understand the solutions being delivered to meet the business\IT needs

• Effectively communicate any potential issues with the solution architecture to the project team, third parties, peers and customers

• Solicit continuous feedback from multiple stakeholders and effectively communicate to product development

• Design and deliver technical training and documentation targeted for VMware Global Support staff

• Confidently captivate an audience at customer facing events on occasion

• Thrive in high-pressure situations through clarity in thought and actions

What is the leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this role is the Senior Manager of the Global Support Solution Architects within VMware. The role fits into an organization that encourages self-determination and creativity in problem solving, and is built on a strong foundation of empathy, trust, and transparency. The leadership team is devoid of hierarchical barriers, and banks on collaborative, team-driven decisions.

Where is this role located?

• Remote : this role is fully remote and can be done anywhere in the United States of America. You may have to travel to customer sites, or the VMware Broomfield office, up to 33% subject to health and safety guidelines

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Explore the VMware Benefits page for additional details. Please note, benefits change by country, please select your country from the drop-down menu at the top right corner.

www.benefits.vmware.com

#GlobalSupport Colorado exempt statement

The hiring range for this position is typically: $127,000 - 229,000. Actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at https://benefits.vmware.com/. *Note: Disclosure of Colorado pay and benefits required per sb19-968.

This job requisition is not eligible for employment-based immigration sponsorship by VMware.

#LI-JJ2

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Services and Consulting

Subcategory: Consultant

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-21

Global Services: The VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. The GSS team supports the entire suite of VMware products for global customers and partners. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the -best of the best- supporting business-critical applications in a virtual infrastructure. What's in it for you? The entire VMware team has created a unique business environment -- one of energy, creativity, and collaboration The atmosphere is fun, casual, and inviting, in keeping with VMware's roots as a successful entrepreneurial startup We are guided in our efforts by a strong set of corporate values: Excellence and innovation Straightforwardness and open communications A sense of fun and an appreciation of a balanced life Delivery on our promises to our partners, our customers, and ourselves A passion for what we do and the value we deliver

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Technical Product Manager, Marketing Technology

Why will you enjoy this new opportunity?

VMware is the leader in virtualization and cloud infrastructure solutions that enables more than 350,000 enterprise and SMB customers to thrive in the Cloud Era. We are defining and delivering a world class customer experience for our SaaS and Subscription offerings.

As the Technical Product Manager within the Digital Experience Engineering Marketing team, you will be at the forefront of accelerating VMware's SaaS Transformation and achieving VMware's strategic priority to operate as a consumption-obsessed SaaS company. We are defining and delivering a world class customer experience for our SaaS/Subscription, Hybrid and perpetual offers.

Marketing Technology is an exciting, rapidly evolving area, increasingly becoming a competitive advantage and differentiation for organizations to deliver customer delight, embrace innovation, data-driven personalization, and AI to deliver truly personal experiences throughout the customer journey, from pre- to post-sales.

Be part of the Digital Experience Engineering Marketing team responsible for accelerating digital transformation of VMware's Go to Market (GTM), Customer experience, and Analytics by providing technical leadership to implementing scalable technical solutions for the critical business initiatives.

This role is at a unique intersection of product management, business strategy and technical execution and would provide you a great platform for career growth into a product leadership role.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• Create and manage execution plans from user story development to release for each product delivery cycle, paying close attention to critical path items, prioritization based on outcomes, and resource availability

• Leverage your technical knowledge and understanding of SaaS and Subscription business models, having implemented related programs to proactively identify risks/issues and driving towards resolution

• Partner with key business stakeholders and product management to define operational metrics for every capability delivered ensuring they are measurable and tracked in a scalable manner.

• Develop an approach and process to monitor, assess and remediate issues after every release for continuous improvement

• Become a trusted advisor for the product team helping to anticipate and remove roadblocks, identifying and tracking dependencies, facilitating meetings

• Leverage your budding negotiation skills to help the product team move the plan forward

• Expand your domain knowledge across all operations teams to understand who does what at VMware

• Connect and build relationships across VMware that will help the product team and program deliver outcomes faster

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

You will:

• Use your technical background in enterprise platforms, software and/or applications to define and drive product strategy, identifying key outcomes and success metrics

• Use your domain experience in Marketing Technology, Partner Management, Deal management and subscription lifecycle management to collaborate with the team to discover customer problems and create valuable, desirable and feasible solutions

• Drive VMware's multi-year strategy for your respective domain, spearheading key initiatives and driving cross-functional alignment and progress

• Deeply understand, document, analyze, and synthesize user needs into product priorities, roadmap plans, and detailed specifications

• Engage with multiple business stakeholders to ensure clear and concise documentation of planned features as epics and user stories

• Collaborate with engineering, business operations and data analytics teams to ship new, impactful platform capabilities that accelerate our time to value

• Drive collaboration with your team by facilitating workshops and activities, aligning team members on project outcomes, bringing clarity where there is ambiguity, and keeping everyone aligned throughout delivery

• Identify critical assumptions, define experiments, measure success metrics, and use data to inform decisions

• Utilize data analytics, research, product reviews, user feedback and product testing to ensure consistency and quality across all end user features

• Understand the customer journey for enterprise software and incorporate industry standards and best practice into your product

• Collaborate with product line managers on cross-domain initiatives; track and mitigate product risks

• Influence and drive continuous improvement of product/solution development lifecycle process, practices, and initiatives.

What is the leadership like for this role? What is the structure and culture of the team like?

This role will be reporting to the Senior Engineering Manager, Marketing Technology, who is responsible for the Marketing Ecosystem and drives the technical side of transformational business programs. The team structure is flat with access to all the leaders and their teams. We expect you to take advantage of this diverse work culture to develop yourself into a senior technical member who will execute future state technical vision with end-to- end ownership.

Where is this role located?

This role can be performed from Western North America (Central, Mountain, or Pacific Time Zones), allowing you the flexibility to work from the location you feel most productive and comfortable.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Engineering and Technology

Subcategory: Site Reliability

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-14

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

Working with a team of Incident Responders, Threat Hunters and Threat Intel analysts, you shall be responsible for building capabilities to detect threats that target VMware and our customers. If building signals to efficiently detect attacker behavior and techniques, and aid in obstruction and eviction of the threat actor from the environment sound exciting to you, then this role is cut out for you! And you get to do it while enjoying the company of team members who love memes, gifs and tacos. Above all, you get to work in a culture where new ideas and calculated risks are strongly encouraged and appreciated.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• Within the first 30 days - Understand the existing detection controls and flag the gaps in our current detection posture, in our Corp and Cloud environments

• Within the first 60 days - Take a lead in building detection content to remediate the gaps identified in detection coverage, while continuously tuning to reduce false positives

• Within the first 90 days - Build trust relationships with critical stakeholders (Detection and Monitoring Team, Threat Intel Analysts, Threat Hunters and Engineering teams) and implement a detection portfolio to continuously develop and push out detection as code.

• Within the first 365 days - Execute continuous purple teaming exercises across variety of platforms and services and validate the efficacy of detection controls

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

We are looking for a subject matter expert in developing signals that detect Threat actor/anomalous activity. Someone who can take lead in developing high fidelity detections from logs (Security Product logs, Application logs, Infrastructure logs etc.) that could be consumed by our Detection and Response team. This is not an entry level position, you will be expected to think, act, and execute with urgency with limited guidance. More details below,

• You understand Threat Actor TTPs (MITRE ATT&CK Matrices) innately and take pleasure in writing high fidelity rules that help uncover threat actor behaviors

• You can create detection capabilities utilizing Threat Intelligence reports and Threat model reviews

• You have extensive experience in at least one of the following areas- Incident Response/Threat Hunting/Threat Intelligence/Threat Detection/Reverse Engineering

• You have had experience in at least two or more of the following areas - Developing signals using raw logs, Writing SIEM/Sigma Correlation rules, Writing IPS/IDS rules, Experience with YARA, Experience with UEBA focused ML data models

• You are passionate about securing the organization, while collaborating with fellow Security SMEs and take pride in learning from others and helping others learn

What is the leadership like for this role? What is the structure and culture of the team like?

The Hiring Manager for this role is Karthik Yetukuri, Director of the Security Intelligence and Response Team (SIRT). He has experience working in the trenches defending organizations, in diverse Technical and Leadership roles and has been with VMware for over 5 years.

He believes in fostering psychological safety within the team and strives to create fulfilling opportunities for the team members. The Team consists of DFIR Specialists, Threat Detection Engineers, Incident Managers and Program Managers, spread around the globe. We take pride in being a collaborative team that strives on working and winning together.

Where is this role located?

Remote: This role can be based anywhere in the US.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, training, course work, etc.)

• Healthy and local-inspired snacks in all our on-site pantries

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Engineering and Technology

Subcategory: Information Security

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2022-09-14

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Technical Product Manager, Marketing Technology

Why will you enjoy this new opportunity?

VMware is the leader in virtualization and cloud infrastructure solutions that enables more than 350,000 enterprise and SMB customers to thrive in the Cloud Era. We are defining and delivering a world class customer experience for our SaaS and Subscription offerings.

As the Technical Product Manager within the Digital Experience Engineering Marketing team, you will be at the forefront of accelerating VMware's SaaS Transformation and achieving VMware's strategic priority to operate as a consumption-obsessed SaaS company. We are defining and delivering a world class customer experience for our SaaS/Subscription, Hybrid and perpetual offers.

Marketing Technology is an exciting, rapidly evolving area, increasingly becoming a competitive advantage and differentiation for organizations to deliver customer delight, embrace innovation, data-driven personalization, and AI to deliver truly personal experiences throughout the customer journey, from pre- to post-sales.

Be part of the Digital Experience Engineering Marketing team responsible for accelerating digital transformation of VMware's Go to Market (GTM), Customer experience, and Analytics by providing technical leadership to implementing scalable technical solutions for the critical business initiatives.

This role is at a unique intersection of product management, business strategy and technical execution and would provide you a great platform for career growth into a product leadership role.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• Create and manage execution plans from user story development to release for each product delivery cycle, paying close attention to critical path items, prioritization based on outcomes, and resource availability

• Leverage your technical knowledge and understanding of SaaS and Subscription business models, having implemented related programs to proactively identify risks/issues and driving towards resolution

• Partner with key business stakeholders and product management to define operational metrics for every capability delivered ensuring they are measurable and tracked in a scalable manner.

• Develop an approach and process to monitor, assess and remediate issues after every release for continuous improvement

• Become a trusted advisor for the product team helping to anticipate and remove roadblocks, identifying and tracking dependencies, facilitating meetings

• Leverage your budding negotiation skills to help the product team move the plan forward

• Expand your domain knowledge across all operations teams to understand who does what at VMware

• Connect and build relationships across VMware that will help the product team and program deliver outcomes faster

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

You will:

• Use your technical background in enterprise platforms, software and/or applications to define and drive product strategy, identifying key outcomes and success metrics

• Use your domain experience in Marketing Technology, Partner Management, Deal management and subscription lifecycle management to collaborate with the team to discover customer problems and create valuable, desirable and feasible solutions

• Drive VMware's multi-year strategy for your respective domain, spearheading key initiatives and driving cross-functional alignment and progress

• Deeply understand, document, analyze, and synthesize user needs into product priorities, roadmap plans, and detailed specifications

• Engage with multiple business stakeholders to ensure clear and concise documentation of planned features as epics and user stories

• Collaborate with engineering, business operations and data analytics teams to ship new, impactful platform capabilities that accelerate our time to value

• Drive collaboration with your team by facilitating workshops and activities, aligning team members on project outcomes, bringing clarity where there is ambiguity, and keeping everyone aligned throughout delivery

• Identify critical assumptions, define experiments, measure success metrics, and use data to inform decisions

• Utilize data analytics, research, product reviews, user feedback and product testing to ensure consistency and quality across all end user features

• Understand the customer journey for enterprise software and incorporate industry standards and best practice into your product

• Collaborate with product line managers on cross-domain initiatives; track and mitigate product risks

• Influence and drive continuous improvement of product/solution development lifecycle process, practices, and initiatives.

What is the leadership like for this role? What is the structure and culture of the team like?

This role will be reporting to the Senior Engineering Manager, Marketing Technology, who is responsible for the Marketing Ecosystem and drives the technical side of transformational business programs. The team structure is flat with access to all the leaders and their teams. We expect you to take advantage of this diverse work culture to develop yourself into a senior technical member who will execute future state technical vision with end-to- end ownership.

Where is this role located?

This role can be performed from Western North America (Central, Mountain, or Pacific Time Zones), allowing you the flexibility to work from the location you feel most productive and comfortable.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Engineering and Technology

Subcategory: Site Reliability

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-14

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Technical Product Manager, Marketing Technology

Why will you enjoy this new opportunity?

VMware is the leader in virtualization and cloud infrastructure solutions that enables more than 350,000 enterprise and SMB customers to thrive in the Cloud Era. We are defining and delivering a world class customer experience for our SaaS and Subscription offerings.

As the Technical Product Manager within the Digital Experience Engineering Marketing team, you will be at the forefront of accelerating VMware's SaaS Transformation and achieving VMware's strategic priority to operate as a consumption-obsessed SaaS company. We are defining and delivering a world class customer experience for our SaaS/Subscription, Hybrid and perpetual offers.

Marketing Technology is an exciting, rapidly evolving area, increasingly becoming a competitive advantage and differentiation for organizations to deliver customer delight, embrace innovation, data-driven personalization, and AI to deliver truly personal experiences throughout the customer journey, from pre- to post-sales.

Be part of the Digital Experience Engineering Marketing team responsible for accelerating digital transformation of VMware's Go to Market (GTM), Customer experience, and Analytics by providing technical leadership to implementing scalable technical solutions for the critical business initiatives.

This role is at a unique intersection of product management, business strategy and technical execution and would provide you a great platform for career growth into a product leadership role.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• Create and manage execution plans from user story development to release for each product delivery cycle, paying close attention to critical path items, prioritization based on outcomes, and resource availability

• Leverage your technical knowledge and understanding of SaaS and Subscription business models, having implemented related programs to proactively identify risks/issues and driving towards resolution

• Partner with key business stakeholders and product management to define operational metrics for every capability delivered ensuring they are measurable and tracked in a scalable manner.

• Develop an approach and process to monitor, assess and remediate issues after every release for continuous improvement

• Become a trusted advisor for the product team helping to anticipate and remove roadblocks, identifying and tracking dependencies, facilitating meetings

• Leverage your budding negotiation skills to help the product team move the plan forward

• Expand your domain knowledge across all operations teams to understand who does what at VMware

• Connect and build relationships across VMware that will help the product team and program deliver outcomes faster

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

You will:

• Use your technical background in enterprise platforms, software and/or applications to define and drive product strategy, identifying key outcomes and success metrics

• Use your domain experience in Marketing Technology, Partner Management, Deal management and subscription lifecycle management to collaborate with the team to discover customer problems and create valuable, desirable and feasible solutions

• Drive VMware's multi-year strategy for your respective domain, spearheading key initiatives and driving cross-functional alignment and progress

• Deeply understand, document, analyze, and synthesize user needs into product priorities, roadmap plans, and detailed specifications

• Engage with multiple business stakeholders to ensure clear and concise documentation of planned features as epics and user stories

• Collaborate with engineering, business operations and data analytics teams to ship new, impactful platform capabilities that accelerate our time to value

• Drive collaboration with your team by facilitating workshops and activities, aligning team members on project outcomes, bringing clarity where there is ambiguity, and keeping everyone aligned throughout delivery

• Identify critical assumptions, define experiments, measure success metrics, and use data to inform decisions

• Utilize data analytics, research, product reviews, user feedback and product testing to ensure consistency and quality across all end user features

• Understand the customer journey for enterprise software and incorporate industry standards and best practice into your product

• Collaborate with product line managers on cross-domain initiatives; track and mitigate product risks

• Influence and drive continuous improvement of product/solution development lifecycle process, practices, and initiatives.

What is the leadership like for this role? What is the structure and culture of the team like?

This role will be reporting to the Senior Engineering Manager, Marketing Technology, who is responsible for the Marketing Ecosystem and drives the technical side of transformational business programs. The team structure is flat with access to all the leaders and their teams. We expect you to take advantage of this diverse work culture to develop yourself into a senior technical member who will execute future state technical vision with end-to- end ownership.

Where is this role located?

This role can be performed from Western North America (Central, Mountain, or Pacific Time Zones), allowing you the flexibility to work from the location you feel most productive and comfortable.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Engineering and Technology

Subcategory: Site Reliability

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-14

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Technical Product Manager, Marketing Technology

Why will you enjoy this new opportunity?

VMware is the leader in virtualization and cloud infrastructure solutions that enables more than 350,000 enterprise and SMB customers to thrive in the Cloud Era. We are defining and delivering a world class customer experience for our SaaS and Subscription offerings.

As the Technical Product Manager within the Digital Experience Engineering Marketing team, you will be at the forefront of accelerating VMware's SaaS Transformation and achieving VMware's strategic priority to operate as a consumption-obsessed SaaS company. We are defining and delivering a world class customer experience for our SaaS/Subscription, Hybrid and perpetual offers.

Marketing Technology is an exciting, rapidly evolving area, increasingly becoming a competitive advantage and differentiation for organizations to deliver customer delight, embrace innovation, data-driven personalization, and AI to deliver truly personal experiences throughout the customer journey, from pre- to post-sales.

Be part of the Digital Experience Engineering Marketing team responsible for accelerating digital transformation of VMware's Go to Market (GTM), Customer experience, and Analytics by providing technical leadership to implementing scalable technical solutions for the critical business initiatives.

This role is at a unique intersection of product management, business strategy and technical execution and would provide you a great platform for career growth into a product leadership role.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• Create and manage execution plans from user story development to release for each product delivery cycle, paying close attention to critical path items, prioritization based on outcomes, and resource availability

• Leverage your technical knowledge and understanding of SaaS and Subscription business models, having implemented related programs to proactively identify risks/issues and driving towards resolution

• Partner with key business stakeholders and product management to define operational metrics for every capability delivered ensuring they are measurable and tracked in a scalable manner.

• Develop an approach and process to monitor, assess and remediate issues after every release for continuous improvement

• Become a trusted advisor for the product team helping to anticipate and remove roadblocks, identifying and tracking dependencies, facilitating meetings

• Leverage your budding negotiation skills to help the product team move the plan forward

• Expand your domain knowledge across all operations teams to understand who does what at VMware

• Connect and build relationships across VMware that will help the product team and program deliver outcomes faster

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

You will:

• Use your technical background in enterprise platforms, software and/or applications to define and drive product strategy, identifying key outcomes and success metrics

• Use your domain experience in Marketing Technology, Partner Management, Deal management and subscription lifecycle management to collaborate with the team to discover customer problems and create valuable, desirable and feasible solutions

• Drive VMware's multi-year strategy for your respective domain, spearheading key initiatives and driving cross-functional alignment and progress

• Deeply understand, document, analyze, and synthesize user needs into product priorities, roadmap plans, and detailed specifications

• Engage with multiple business stakeholders to ensure clear and concise documentation of planned features as epics and user stories

• Collaborate with engineering, business operations and data analytics teams to ship new, impactful platform capabilities that accelerate our time to value

• Drive collaboration with your team by facilitating workshops and activities, aligning team members on project outcomes, bringing clarity where there is ambiguity, and keeping everyone aligned throughout delivery

• Identify critical assumptions, define experiments, measure success metrics, and use data to inform decisions

• Utilize data analytics, research, product reviews, user feedback and product testing to ensure consistency and quality across all end user features

• Understand the customer journey for enterprise software and incorporate industry standards and best practice into your product

• Collaborate with product line managers on cross-domain initiatives; track and mitigate product risks

• Influence and drive continuous improvement of product/solution development lifecycle process, practices, and initiatives.

What is the leadership like for this role? What is the structure and culture of the team like?

This role will be reporting to the Senior Engineering Manager, Marketing Technology, who is responsible for the Marketing Ecosystem and drives the technical side of transformational business programs. The team structure is flat with access to all the leaders and their teams. We expect you to take advantage of this diverse work culture to develop yourself into a senior technical member who will execute future state technical vision with end-to- end ownership.

Where is this role located?

This role can be performed from Western North America (Central, Mountain, or Pacific Time Zones), allowing you the flexibility to work from the location you feel most productive and comfortable.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Engineering and Technology

Subcategory: Site Reliability

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-14

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Why VMware? Why Now?

VMware is on a journey to becoming our customers' trusted partner in their multi-cloud journey by providing the Multi-Cloud Platform for all applications, enabling digital innovation and enterprise control. There has never been a more exciting time to join us on this journey!

Why will you enjoy this new opportunity?

At VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights. If working across multiple clouds to deliver innovation for our customers, then this may well be right role for you! The Azure VMware Solution (AVS) Cloud Solution Architect works autonomously and as part of a dynamic and specialized sales team that is responsible for engaging with clients to understand their business challenges and IT priorities to design customized AVS solutions to help our customers drive cloud adoption.

If you are an individual who has a real passion for technology - someone with social intelligence, enthusiasm, and a collaborative ambitious mentality with a 'can do' attitude, then you will feel at home in this role. This opportunity offers you the independence to build your own brand with a collaborative team around you and regular opportunities for recognition throughout the business along with opportunities to align with our most strategic partners such as Microsoft.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

First 6 months:

• Lean on your mentors and on-boarding buddies for situational advice, technical questions, and career advice.

• Deep dive on the VMware technologies that form the AVS solution, become comfortable presenting AVS and get to the point of being able to answer highly technical questions on this subject while also getting to grips with core Azure fundamentals around networking as well as IaaS and PaaS services.

• Have an innate curiosity for the technology you work with and the business processes. You can never ask too many questions!

Second 6 Months:

• We want you to offer a fresh perspective, and we encourage you to identify gaps and areas we can improve upon as a team.

• Build relationships with other stakeholders at VMware to develop a holistic understanding of the business and how you can make an impact both internally and with Microsoft and beyond.

The Work of an AVS Cloud Solution Architect?

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? You may modify your everyday activities to suit your professional strengths, but you can expect a variety of the following assignments:

• Participate in and drive elements of the route to consumption process to understand customer business, technical objectives, and product requirements.

• Establish credibility & build deep relationships with senior technical leaders within customers and become trusted advocates of VMware's cloud strategy.

• Architect AVS solutions, leading & participating in architecture workshops, running strategy and discovery workshops, and conducting client meetings.

• Partnering with Microsoft on pilots and technical validation activities to showcase the AVS service and Azure integrations.

• Build relationships with Microsoft sales and technical specialists that are part of our -sell-with- motion for AVS and work as one-team on joint solution architecture engagements.

• Collaboration with VMware Business Units to provide real-time feedback and trends to help influence the AVS roadmap based on customer needs and objectives.

• Build AVS enablement content, demo environments, and media for the greater field to leverage as part of positioning our multi-cloud strategy and ensuring others know AVS.

• Support the AVS partner ecosystem in terms of enablement and driving solutions into the market.

• Mentor and enable technical sellers on new VMware Cloud solutions.

• Participate in regional marketing events to promote VMware's cloud strategy.

• Author blogs, technical articles, or white papers based on experiences of VMware Cloud.

• Speak at events such as VMware Explore, Sales Kick-Offs, Technical Summits, and other industry events.

• We are an offering an opportunity to travel, both locally and internationally.

What is the leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this role is Mark Meulemans, Director of Hyperscaler Cloud Solution Architecture for the Americas. Mark encourages team members to continuously grow professionally and live by the values and creativity they bring to the team.

The team is distributed across North America, with all members working remotely. We work closely with other teams around the world at both VMware and Microsoft. We are a friendly and collaborative group that learns and grows together while trying to have some fun in the process.

Where is this role located?

Flexible: The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

• Employee Stock Purchase Plan

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

• Healthy and local inspired snacks in all our on-site pantries

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Solutions Architect

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2022-09-13

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Job Description

Sales Specialist, Security Business Unit (SBU), Healthcare

Why will you enjoy this new opportunity?

Be a part of our Carbon Black Sales Organization! We serve as true business partners to our customers (both internal and external). If you are passionate about driving digital transformation, we have a top-of-the-line technology stack that will allow for you to create those experiences within your designated customer ecosystem.

As one of the -Best Places to Work- we value transparency, community, innovation, and excellence. If you are motivated, results-driven, and enjoy working in an environment that fosters learning and continuous growth, we would like to meet you.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• Establishing rapport, credibility, and relationship your customers will be essential in driving success as a sales specialist at VMware.

• The primary objective of this position is to hit an annual revenue target of and profitability target of your specific territory

• Within 30 days of employment, you will have effectively conceptualized how our Carbon Black product portfolio can drive business value

• You will work closely with the VMware core sales team and your solutions engineering counterparts - bringing ideas, customer perspective, and a sales plan will be necessary to create the most synergy and collaboration with your VMware counterparts

• Within 90 days of employment, you will be regularly meeting with your customer base to discover how our technology solution can help them to achieve their business goals

• Within 120 days of employment, you will either have closed an opportunity with a customer and/or will be generating an active customer pipeline of future business

• Within 180 days of employment, you will be consistently scheduling, planning, and joining customer calls to sell solutions within our Carbon Black technology stack

• Within 360 days along with the above, you will have successfully sold multiple deals and attained the quota goal that was established for your territory

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

Your regular activities will vary on a day-to-day basis, but you can expect a variety of the following assignments:

• Consistently planning and updating territory strategy and customer prioritization

• Accurately forecasting sales pipeline

• Ensuring Salesforce hygiene - consistently updating sales tools to reflect current state

• Educating yourself on the technology - how does it work - how does it provide value to my customers - how does this differentiate from our competitors

• Drive the sales process - selling both SaaS and Subscription based products

• Effectively communicating business value with customers during meetings

• Collaborating regularly with team members, sales leadership, and presales engineers

• Hunting/Prospecting - sending messages via email, LinkedIn, ZoomInfo, cold calling, and leveraging existing relationships to broker net new meetings

• Negotiate with customers on pricing and timelines - navigating objections, partnering with finance, communicating with procurement, and overcoming any potential roadblocks that hinder customer adoption of VMware Carbon Black Products

What is the leadership like for this role? What is the structure and culture of the team like?

The team culture is one based on building trust, on-going development through coaching, and giving back to the community through service learning. We trust each other to get the job done right, which allows for a flexible schedule to balance work and life. The hiring manager is : Ben Marden, Director of Healthcare Sales - Security and the recruiter is Jim Horstmann | Sr. Recruiter| Reston, VA

Where is this role located?

Home Office - Ideally located in a Midwest Metropolitan city (Chicago or Minneapolis)

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

• Employee Stock Purchase Plan

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

• Wellness reimbursement program

This job opportunity is not eligible for employment-based immigration sponsorship by VMware.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Field Sales

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2022-09-13

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

This role is fully remote, and can be done anywhere in the US. Please note that there is an expectation of working PST hours.

Role: Senior Revenue Analyst - Revenue Operations

Reporting to: Senior Manager, Revenue Operations

Job Description:

The Elevator Pitch: Why will you enjoy this new opportunity?

This is an opportunity to grow! The Senior Revenue Analyst will be part of the Revenue Operations Team and report to the Senior Manager, Revenue Operations. Revenue Operations is part of a wider Revenue Team comprising 100+ people. You will enjoy collaborating with cross-functional teams and learning revenue accounting, system automation and reporting work E2E. Are you ready to join our rapidly growing company with an opportunity for learning and professional advancement?

What is primary need, technical challenge, and/or problem you will be responsible for?

We are seeking a candidate who will be self-motivated, have great attention to detail, strong analytical skills with an ability to research and problem solve. Ideally the candidate will also have a proven interest in revenue accounting, reporting and systems.

Primary roles will be understanding revenue accounting positions, reviews and investigations relating to system entries in accordance with company policies, revenue reporting via various tools, revenue accruals and participating in system testing for enhancements and automation.

Success in the Role: What are the performance goals over the first 6-12 months you will work toward completing?

• Complete onboarding trainings to familiarize yourself with the business and operations of our team

• Assume ownership of the revenue systems for day to day activities along with period end close activities

What type of work will you be doing? What assignments, requirements or skills will you be performing on a regular basis?

• Lead period end close activities, including journal entries, reconciliations, BS and PL flux analyses, and presentations to management

• Review multiple element arrangements to ensure system performed relative allocation carve outs are proper, investigate anomalies (i.e. deal structure, elements, pricing) and action edits in system as necessary

• Prepare unbilled SaaS revenue analyses and corresponding accruals

• Own intercompany accounting analysis and corresponding financial entries and SEC reporting

• Assist with review of various reporting and disclosure requirements for 10Q and 10K filings

• Field questions from Revenue Forecasting Team related to system & manual entries, primarily during quarter end

• Collaborate with cross-functional teams including technical accounting and product management team on new offerings and M&A activities impacting revenue accounting automation

• Maintain system data by reviewing various revenue impact analyses (i.e. List Price review, imbalance schedule reviews, related party attributes, etc)

• Subject matter expert for revenue reporting tool (SAP BI) used by global revenue team to assist with reporting needs

• Review the work of RevStream Checklist Preparer's timely to meet SOX deadlines

• Lead in RevStream 5x system testing related to change requests, enhancements and M&A activities

• Work closely with IT and BTA team to resolve system related matters

What is the leadership like for this role? What is the structure and culture of the team like?

The Senior Revenue Analyst position reports to the Senior Revenue Manager located in California. Also, the candidate will have the opportunity to virtually work with our Revenue Operations Team members in other locations, including Costa Rica, Ireland, and India. The role will give you an opportunity to lead various tasks as well as review checklists and analyses prepared by junior staff.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

• Employee Stock Purchase Plan

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

• Healthy and local inspired snacks in all our on-site pantries

"This job requisition is not eligible for employment-based immigration sponsorship by VMware."

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Finance

Subcategory: Accounting

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-13

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Job Description:

The subscription economy is mainstream and growing. Customers want faster access to product updates, ongoing support and education, and flexible consumption and commercial models. VMware is listening to our customers and partnering with them to provide VMware Cloud commercial models and purchasing mechanisms including VMware Cloud Universal credit program and Commitment Based Cloud Contracts to consume VMware technology as a subscription in their on-premises and cloud deployments.

Reporting to the Senior Director of Cloud Universal Program, the Director of SaaS and Multi-Cloud GTM Engagement will be responsible for leading VMware SaaS and Sub GTM monetization programs and offers. Because this is a company-wide effort, the right person needs to become familiar with our product portfolio and act as an interface between the team and cross-functional teams to develop and go-to-market with offers that would help drive subscription and SaaS adoption and consumption.

This is a highly impactful and visible role, working with the executive leadership informing VMware's strategy on driving subscription/SaaS and engagement with a variety of customer personas to accelerate VMware's transformation to a modern multi-cloud SaaS company. The person must be savvy of technology industry dynamics and trends, develop a deep understanding of our business, be a constant collaborator with cross-functional teams, and a creative producer of offers and content.

Responsibilities:

• Offer creation. Analyze our install base and create proposals for how to best transition the install base to subscription and SaaS, and how to best drive post-sale consumption and growth.

• Customer segmentation. Determine customer buying needs and characteristics by customer segment. Customer profiling and buyer persona.

• Customer journey. Understand and map out the customer journey and identify areas where we can improve the customer experience, drive consumption and cross-sell/upsell.

• Sales Engagement and Enablement. Ready our field, partners, and customer success teams to carry the offer to market and to drive consumption. Help teams deliver the message with consistency and confidence through ongoing engagements and assets. Actively support teams in customer conversations as needed and guide them through the process.

• Customer and account management: Create and maintain a tight feedback loop across sales, customer success, customers, partners, etc.

• Creation of new incentives, tooling and processes (e.g. deal estimator tool, customer-facing consumption plan, consumption incentive)

• Partner enablement in coordination with the commercial / partner sales teams

• Maintain an E2E view of the state of the SaaS and Subscription business and develop consumption playbook to accelerate consumption and drive SaaS revenue growth

• Sales and customer success support, and actively drive customer engagement in partnership with sales (supporting teams in live deals and engagements)

• Financial analysis (e.g. deal analysis, input in projections)

• Assess competitive dynamics - keep a pulse on and analyzing competitive offers and incentives

Qualifications & Experience:

• 10+ years of experience in Enterprise software, Cloud products/services, and SaaS offerings within B2B space

• 8+ years of relevant work experience in Management Consulting and/or SaaS GTM strategy

• Ability to create customer-facing presentation content independently, author detailed market research documents, and conduct offer proposals

• Ability to analyze and synthesize large volume of data and deal with complex uncertain scenarios and incomplete information

• Ability to communicate at an executive level and engage with customers with compelling, clear, logical and data driven arguments

• Strong presentation and interpersonal skills, comfortable delivering presentations to large audiences on a global scale

• Intellectual curiosity & willingness to take ownership of deliverables

• Must have a strong work ethic, expressing dedication to the business and pursuit of the agreed-to business agendas

• Ability to thrive in an ambiguous and fast paced environment with an entrepreneurial approach, work autonomously with limited guidance

• Be a change-oriented leader and thrive in an ambiguous, constantly changing environment.

• Data-driven mindset with proven experience utilizing metrics & insights as tools for informed decision-making

• A strong team player who supports their extended team and embraces ownership, accountability, and responsibility for the team's work

• Enjoy orchestrating people and wrangling complicated, cross functional challenges

• BSCS degree or equivalent, MBA preferred

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Business Strategy and Operations

Subcategory: Business Operations Analyst

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2022-09-13

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Director, Competitive Intelligence

*Job Description

• Develop competitive intelligence, critical insights, and recommendations to positively influence strategic decisions with VMware's executive team and key business stakeholders.

Responsibilities:

• Build in-depth studies analyzing top competitors (e.g. Microsoft, Cisco) and assess strategic, go-to-market, and technological gaps.

• Compare and contrast VMware vs the competition in order to provide impact assessments and recommendations to improve VMware's position in the market.

• Develop market evolution hypotheses and anticipate competitive dynamics, including the identification of emerging competitive threats.

• Evolve competitive program engagement model, with a focus on broadening internal customer base across VMware business units and increase frequency and depth of touch points throughout the year.

• Forge strong relationships with business leaders to understand strategy and pain points, and ensure competitive content is strategically aligned and impactful.

• Engage industry analysts to ascertain relevant research, scope custom projects, and build RFPs.

• Become embedded in business unit strategy and planning processes, including long range planning, fiscal year planning, worldwide sales kickoff, and other strategic initiatives throughout the year.

• Track major competitive announcements and proactively build awareness of key competitor moves (e.g. AWS shift toward distributed cloud model)

• Develop detailed project plans, clear process for engagement with stakeholders, clarify intent and goals, establish strategic imperatives, etc.

• Present competitive studies and key insights and align with VMware senior leaders on recommendations and areas of focus. Measure level of engagement and meaningful use of competitive content throughout the year.

Experience, Knowledge, Skills, and Educational Requirements

• Executive level presentation skills. Capable of articulating recommendations clearly, handling objections, and switching between big picture thinking and detailed requirements.

• Exceptional technical depth with competence to explain and debate at the architectural level. Consistent knowledge builder with an eye on leading edge technology and business models.

• Ability to collaborate within a small team environment. Precision PowerPoint development required, with high attention to detail and format.

• Self-starter with a bias for action and results orientation. Able to prioritize, focus, and execute through obstacles. Innovative thinker with analytical problem-solving skills.

• Degrees in engineering, computer science and MBA preferred

#LIRemote

#WWSSA

This job requisition is not eligible for employment-based immigration sponsorship by VMware.

#VMwaresales

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Business Strategy and Operations

Subcategory: Strategic Planning

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2022-09-13

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

This role is fully remote and can be done anywhere in the US and Canada.

Senior IT Product Owner - Customer Experience & Success Engineering

The Elevator Pitch: Why will you enjoy this new opportunity?

VMware CXS Engineering team is building an industry leading customer experience platform. The Senior Member of Technical Staff role provides great opportunity to grow your career by deepening your application development expertise and providing opportunities to work on industry leading modern application platform.

What is primary need, technical challenge, and/or problem you will be responsible for?

We are looking for someone who is passionate about technology and has deep experience in developing highly available and highly secured applications. This Member of Gainsight Product Owner role provides a unique opportunity to grow your career by deepening your product engineering expertise and providing requirement design opportunities. You will have opportunities to participate in requirement design discussions with product owners, by presenting data and valuable points of consideration to resolve problems. This implementation experience is critical for anyone with a passion in product engineering looking to broaden their technical acumen.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• Partner with business and IT Engineering team to design, build and deliver key transformational initiatives for our Customer Success Business leveraging Customer Success Technology Platform - Gainsight

• As IT Technical Staff you will be part of the VMware team that caters to Customer Success Business.

• You will be key orchestrator with cross-functional teams for building out solutions on Gainsight and Salesforce platform that will make customer success operations run smoother, quicker, and smarter

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• The Product Owner(PO) is responsible for translating the business requirements into user stories for execution by partnering with VMWare business, product management and IT engineering team.

• PO coordinates the design of user stories and associated Gainsight development, testing & release sprints with a focus on scope, risks, dependencies, and schedule.

• During build and testing, the PO is responsible for tracking project status, schedule and risks.

• The PO provides status reports and coordinates updates with the VMware team as required.

• The PO also manages change requests related to project scope, schedule or resources during build and testing.

What is the leadership like for this role? What is the structure and culture of the team like?

• We look for people who are self-driven, have passion to learn new skills and solve complex technical issues

• We promote good teamwork and collaborative working environment

• Encourage and support everyone on the team to grow in their career

• This team works flexible hours and interact with cross IT Engineering, R&D and business teams around the globe

• The team structure is flat with access to all the leaders and their teams. We expect you to take advantage of this diverse work culture to develop yourself into a senior technical member who will execute future state technical vision with end-to-end ownership

• You would get an opportunity to work with dynamic and fast paced environment where you will juggle multiple, competing priorities simultaneously and make things happen.

• What are the benefits and perks of working at VMware?

• You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .Employee Stock Purchase Plan

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, training, course work, etc.)

• Healthy and local-inspired snacks in all our on-site pantries

• " This job requisition is not eligible for employment-based immigration sponsorship by VMware.-

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Marketing

Subcategory: Product Management

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-13

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Tanzu Kubernetes Product Support Engineer

Why will you enjoy this new opportunity?

As a member of the Tanzu Product Support Engineering, you will leverage your existing knowledge of Linux, Networking, Containers & Application Development to become familiar with a wide variety of cloud native technologies and services our customers use to deploy, run and manage their applications on a variety of Cloud platforms. Learning will be part of your everyday experience, as will sharing knowledge you have gained by helping others help our customers. If you are passionate about technology, collaborating with others and delighting your customers, this role is for you!

When you join VMware, you will help grow a company that makes meaningful and significant technology solutions and is committed to being a "force for good" in technology. Our mission is to become the trusted foundation for accelerating innovation in an unpredictable world. VMware software is essential for making the applications and devices your family and friends use every day a reality. Which means your work is essential for transforming everywhere.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

In the first 30 days of starting your new role, you will progress through a comprehensive onboarding experience designed to introduce and train you in cloud-based products that you will be supporting such as Tanzu Kubernetes Grid. You will collaborate with others who have recently joined the team while receiving guidance by a mentor with expert knowledge of our products and services. During the 30 day period, you will begin your journey by building relationships with the team members while you attend daily Stand Ups that are focused on sharing awareness of priorities, seeking help from others when you need it, and offering help to those who request it.

In the first 90 days, you will be working closely with your colleagues as you attend workshops that will put into practice the technical concepts learned as part of your onboarding. You will also shadow Product Support Engineers who have seen a thing or two when helping our customers and take advantage of the many opportunities to apply the pair programming techniques developed to ensure success in the role. By the end of the first 90 days, you will have demonstrated proficiency in supporting cloud based products and started taking cases on your own, utilizing your team of support engineers dedicated to helping each other find solutions for our customers.

In the first 120 days and beyond, while you work with customers to solve their most challenging issues, you will have developed your knowledge of our products and established a rapport with your team and extended support resources such as customer account teams, Solutions Engineers, and Product Development. You will continue to learn by interacting daily with your fellow team members, by attending and delivering scheduled Tech Talks and information sessions, and by completing training curated to help you grow your technical expertise and develop your career.

The Work: What type of work will you be doing? What assignments will you be performing on a regular basis? What are the requirements and expectations?

You may be familiar with and enjoy software application development, but you will be just as interested - if not more so - in the infrastructure technologies that support the use of software applications.

As a Staff Product Support Engineer, you will draw upon your expert-level Linux experience, understanding of networking, security, virtualization and containerization to engage and lead our customers and your colleagues through highly complex problem solving situations.

You are an experienced resource who practices patience, empathy and tolerance to mentor, train and be a foundational figure at the cornerstone of our Support organization.

Some of the actions you will undertake include, but are not limited to:

• Content creation and experience sharing including authoring technical documentation, training material, process and policy improvement and leading workshops and technical presentations to your team and to our customers

• Expert log analysis using various linux, custom scripting and networking CLI utilities

• Expert network packet capture and analysis and debugging using tcpdump, traceroute, nmap and Wireshark

• Host performance analysis using standard Linux tools to identify bottlenecks

• Expert programming/scripting language skills to write custom scripts and/or programmatically speed results for the global support team (JavaScript, Python, and/or GoLang, BASH, Powershell)

• Apply expert level understanding of cloud concepts, virtual machines, container architecture and orchestration

• Lead research and provide written root cause analysis to our customers

• Partner with our VMWare teams to provide industry best customer experience

Beyond the technical aspects of the role, you will collaborate with your team members on a daily basis. Experiential learning opportunities through pair programming will be available to you each day. You will be sharing your knowledge with the Team and our customers through KB articles and Transfer of Information sessions (TOIs). Of course, your passion for providing outstanding customer service will be applied daily.

What is the leadership like for this role? What is the structure and culture of the team like?

The Tanzu Support Managers live by VMware's EPIC2 Values in every aspect of our roles. Execute, Passion, Integrity, Community, and Customers are the pillars of our organization and drive our commitment to one another and to our customers.

We not only help remove obstacles as needed so that our engineers can do their jobs, but we are committed to helping you grow personally and professionally. We are committed to a culture of collaboration and inclusion, and we firmly believe that diversity is key to our continued success.

The Tanzu Support Team is distributed throughout the world, providing for a sustainable work day, allowing us to disconnect and get to and enjoy our lives outside of our daily work. We believe that we cannot help our customers unless we help each other - this is why pair programming is one of the fundamental pillars of how we work.

Most importantly, kindness is at the core of everything we do. #BeKind

Where is this role located?

This role can be Fixed (more than 3 days/week in an office, when the office re-opens), Flex (1-3 days/week in an office, when the office re-opens) or Fully Remote, allowing you the flexibility to work from the location you feel most productive and comfortable.

If you are considering a Fixed or Flex arrangement, you would be living within commuting distance of Palo Alto or San Francisco. Regardless of your choice, you will be expected to live within 0-1 time zones of the US Pacific Time Zone.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

• Employee Stock Purchase Plan

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.) Wellness reimbursement and online fitness and wellbeing classes

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Client Support

Subcategory: Product Support

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-09-13

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

At VMware we live by our EPIC2 values which are Execution, Passion, Integrity, Customers and Community. Our exceptional Sales Specialists are improving our customer's journey to a mobile life and work style through our portfolio of End User Computing (EUC ) Solutions. Are you passionate about a groundbreaking technology platform that is disrupting the competition and industry? You can become a member of our EUC team and be a part of this digital workspace transformation.

As an EUC SLED Sales Specialist your primary focus is aimed at closing larger strategic business while maintaining sustained transactional sales growth with the Midwest SLED customers. Collaborating with the entire partner ecosystem to identify, develop, accelerate, up-sell and close transactions is critical. Without you and the work of your partners, the money doesn't flow in!

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• Within 30 days of employment, you will complete onboarding and understand the basics of your role and tools available to you. You will have communicated with all key counterparts, partners, and team members crucial to your role

• Within 60 days you will have reviewed key account plans with the extended teams and have met your top customers while reaching out to the others

• Within 90 days you will have the fundamentals of being able to pitch and demo the elements of the portfolio. You will have enabled your transactional channel for volume business and closed on simple use cases contributing top line growth to the business.

• Within 180 days you will complete all necessary training programs. In addition, you will have developed net new pipeline in line with our business management process.

• Within 360 days you will have achieved goals putting you on track for full year attainment specific to your region's quota. You will have developed a pipeline of more transformative projects involving multiple business units and the broader VMware portfolio

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• Strategically selling the End User Computing (Workspace One and Horizon) portfolio of products and services within the states of Ohio, Michigan, Indiana and Kentucky SLED Customers.

• Acting as a sales specialist to the VMware core sales team (Client Executives), contributing to the specific End User Computing sales strategy, and executing those sales efforts.

• Increasing customer spending through 'Whitespace' and 'Wallet share' selling motions.

• Coordinating within an internal set of multi-functional teams such as Presales Solutions Engineers, Client Executives, Inside Reps, Field Marketing, Professional Services, Channel Management and external partners.

• Advancing EUC sales opportunities through the entire sales cycle and matching the VMware End User Computing solution to the customer's business needs, challenges, and technical requirements.

• Building pipeline of new EUC opportunities within the assigned named accounts.

• Accurately forecast license bookings, specific products revenue, PSO bookings and new accounts on a weekly, monthly, and quarterly basis via Salesforce.com.

Where is this role located?

Remote: Ideally located in a major metro in Indiana, Michigan or Kentucky. Estimated travel is up to 50% (Driving Distance) based on the needs of the assigned accounts, and density of territory.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

• Employee Stock Purchase Plan

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

• Wellness reimbursement and online fitness and wellbeing classes

This job requisition is not eligible for employment-based immigration sponsorship by VMware.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Field Sales

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2022-09-12

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Your next adventure at VMware is only a click away!

At VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights.

If you see a position that might be right for you, we encourage you to apply and continue to be a part of our EPIC2 community.

Job Description

From private, to hybrid, and the hyperscalers there is no doubt that cloud is transforming our clients approach to IT. VMware, the world's leader in virtualization, private cloud and hybrid cloud, helps our client take on the complex task to managing and navigating the many cloud offerings existing in our customer's environments today. From a client's first private cloud, building of a multi-tenant environment, understanding and managing cost across disparate cloud infrastructures, or deciding how and when to move workloads back and forth from the public clouds, VMware's Cloud Management portfolio helps clients take on this ever-growing challenge.

This is the Mid-Atlantic Territory (PA, NJ, Delaware, Ohio) = Remote

Job Role and Responsibility:

The Cloud Management Specialist will work at multiple levels within the organization to:

. Drive solutions for customer's intelligent operations and automation initiatives.

. Work effectively as both a specialist (subject matter expert) in support of a core account exec, as well as, directly leading independent sales cycles

. Create demand and execute pipeline generations programs in conjunction with the sales leaders in each market.

. Support the Regional Directors to understand market trends and strategic direction around the cloud operating model

. Develop strong relationships with key decision makers and influencers within customer accounts by providing insights and value that establishes credibility and trust

. Maintain a strong technical knowledge of VMware's Cloud Management products and services, as well as, industry trends, customer adoption and competitive solutions

Required Skills:

- This role will primarily focus on Healthcare accounts in the territory.

- Previous sales experience in Government, Education and Healthcare.

. 8+ years in enterprise software sales at industry leading companies. With a proven track record of achieving business objectives, in a highly competitive environment, working with enterprise and/or commercial clients.

. Consultative sales skills with demonstrable selling experience at the C-level, and ability to work as part of a team in a matrix organization.

. In-depth knowledge of the IT Management business vertical, industry trends, end-user challenges and competitive landscape.

. Experience selling SaaS or Cloud solutions

. Strong business acumen, planning, and the ability to execute

. Strong communication and presentation skills

. Demonstrated solutions selling skills to drive solutions (product and services) that reduce cost, improve agility, and delivery reliability to IT stakeholders

. Advanced knowledge of value selling methodologies, processes and tools

. Strong business analytical skills including developing business cases and Financial Models including ROI/TCO

. Ability to understand and present VMware's vision, strategy and organization

. BA/BS degree or equivalent experience;

. Ability to travel a minimum of 60% when necessary

-This job requisition is not eligible for employment-based immigration sponsorship by VMware.-

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Field Sales

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2022-09-12

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

VMware is a global leader in cloud infrastructure and business mobility. Built on VMware's industry-leading virtualization technology, our solutions deliver a brave new model of IT that is fluid, instant and more secure. Customers can innovate faster by rapidly developing, automatically delivering, and more safely consuming any application. With Fiscal 2021 revenues of almost $12 billion, VMware has more than 500,000 customers and 75,000 partners.

At its best, VMware is a place where we are valued for the complete people we are, where extraordinary progress is achieved for ourselves, our teams, our company, our customers, and our communities - and where even more progress is desired and expected. VMware is a powerful platform for all of who we are - individual, colleague, pioneer, citizen - a place where empowerment, accountability, and responsibility become the traits of ownership, and where each of us can own our future and achieve success through our own actions, on our terms. With 35,000+ employees and 160 locations worldwide, we are a passionate, innovative, and driven group inspired to make a difference in the industry and our communities.

The Business

VMware Edge for enterprises includes our industry-leading SD-WAN with comprehensive security which comprises VMware SASE, together with our recently released Edge Compute Stack. Available as-a-service and backed by leading telecom partners and thousands of VARs globally, or deployed on-premises, VMware Edge supports edge-native applications and delivers optimal application and cloud access, securely and reliably, through a hyper-scale model with more than 3000+ cloud service nodes across 100+ POPs worldwide. The Edge Compute Stack is built on VMware's compute solutions that are run by 300K+ largest enterprises with 80K+ resellers.

For the fourth year in a row, VMware has been named a Leader in the 2020 Gartner Magic Quadrant for WAN Edge Infrastructure!

Learn Fast and share your learning, trust each other, and have fun embodies the culture of the VMware Service Provider and Edge (SEBU) Team!

The Elevator Pitch: Why will you enjoy this new opportunity?

Reporting directly to the SVP & General Manager of Service Provider & Edge BU (SEBU), we are looking for a dynamic leader as VP, Edge Computing , who will have responsibility for developing solutions and partnerships for the VMware Edge Compute portfolio of enterprise products across all routes-to-market.

Working closely with engineering, product management, sales, business operations, global marketing, partnership organizations across SEBU and the other Business Groups across VMWare, the successful candidate will manage both the Product Management and GTM strategy and execution.

The role requires an individual with a unique blend of leadership, marketing, product, business, operational, analytical, partnering and influencing skills who can manage an existing, established and transforming product portfolio, as well as build and evangelize the vision and voice for the future for VMware Multi-Cloud Edge.

What will I be primarily responsible for?

• Own the creation and execution of the overall product strategy and go-to-market plan for the VMware Edge Compute portfolio of products (Edge Compute Stack, Managed Edge Compute, Private Mobile Networks, and future offers) for the enterprise customers across all routes to market.

• Understand our customers edge product needs, use cases and our competition to create leadership in this emerging category.

• Own the strategy for VMware's investment in Edge Computing technologies, managing the investment case, and partnering with senior business group leadership to drive priorities and manage both organic growth investments and potential acquisitions to accelerate our success.

• Build and grow a diverse and inclusive team of world class product managers and solution architects

• Develop offers for all routes-to-market that meet the business objectives of POC's and closed business.

• Develop and grow strategic partnerships with vertical and horizontal ecosystem partners and enable a select number as a route-to-market.

• Establish and maintain deep relationships with key enterprise customers and partners at the executive level

• Represent the Edge Compute portfolio to VMware c-suite.

• Embrace a product lead growth mindset to unlock new routes to market where developers are key influencers in procurement decisions, and SaaS emerges as the primary way of delivering value to our customers

• Partner with product leaders in adjacent groups to ensure that investments in the developer and app ecosystem are supported by our infrastructure level investments while unlocking a strong business on native public cloud

• Embracing a data centric model for running the business

• Lead with EPIC2 (https://news.vmware.com/company/vmwares-culture-built-epic2-values) values, develop a high-performing, highly collaborative team

Job Requirements

• 15-20 + years of experience in enterprise software development in management roles

• Technically deep with a strong empathy for enterprise developers, Infrastructure architects and Operation technologist.

• Understanding of Data Center, Cloud Native, Networking and Operational technology market with a deep emphasis on applications.

• Experience leading products through initial launch to a business at scale ($100's of millions of dollars ARR)

• You have strong experience managing large teams

• Experience in both large and small start-up companies required

• Excellent listening, oral and written communication/presentation skills with strong ability to influence people at all levels and in various functions

• Strong teaming skills and experience to bring together diverse views

• Innate interest in constantly learning new things and ways of working

• Creates an inclusive, collaborative, and fun way of sharing experience and learnings

• Bachelor of Science in Computer Science or related technical degree or experience. MBA preferred.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Marketing

Subcategory: Product Management

Experience: Executive

Full Time/ Part Time: Full Time

Posted Date: 2022-09-12

Cloud Management: VMware's Cloud Management team delivers vRealize Suite, a solution that's essential to accelerating our customers' journey to digital transformation. It's our market-leading, state-of-the-art cloud management platform designed to deliver and manage IT services across private, public, and hybrid clouds. VRealizeSuite is an integrated, comprehensive solution that meets the challenge of managing a cloud infrastructure from a single pane of glass. We're changing the way users design, build, view, and manage public and private clouds,and enabling them to run with optimal performance, insightful analytics and automated delivery. Join our user-focusedteam of software engineers, data scientists, web designers, product managers, and marketers. You'll gain valuable experience in the fast-growing field of cloud infrastructure management from a pioneer and industry leader.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

At VMware we live by our EPIC2 values which are Execution, Passion, Integrity, Customers and Community. Our exceptional Sales Specialists are improving our customer's journey to a mobile life and work style through our portfolio of End User Computing (EUC ) Solutions. Are you passionate about a groundbreaking technology platform that is disrupting the competition and industry? You can become a member of our EUC team and be a part of this digital workspace transformation.

As an EUC SLED Sales Specialist your primary focus is aimed at closing larger strategic business while maintaining sustained transactional sales growth with the Midwest SLED customers. Collaborating with the entire partner ecosystem to identify, develop, accelerate, up-sell and close transactions is critical. Without you and the work of your partners, the money doesn't flow in!

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• Within 30 days of employment, you will complete onboarding and understand the basics of your role and tools available to you. You will have communicated with all key counterparts, partners, and team members crucial to your role

• Within 60 days you will have reviewed key account plans with the extended teams and have met your top customers while reaching out to the others

• Within 90 days you will have the fundamentals of being able to pitch and demo the elements of the portfolio. You will have enabled your transactional channel for volume business and closed on simple use cases contributing top line growth to the business.

• Within 180 days you will complete all necessary training programs. In addition, you will have developed net new pipeline in line with our business management process.

• Within 360 days you will have achieved goals putting you on track for full year attainment specific to your region's quota. You will have developed a pipeline of more transformative projects involving multiple business units and the broader VMware portfolio

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• Strategically selling the End User Computing (Workspace One and Horizon) portfolio of products and services within the states of Ohio, Michigan, Indiana and Kentucky SLED Customers.

• Acting as a sales specialist to the VMware core sales team (Client Executives), contributing to the specific End User Computing sales strategy, and executing those sales efforts.

• Increasing customer spending through 'Whitespace' and 'Wallet share' selling motions.

• Coordinating within an internal set of multi-functional teams such as Presales Solutions Engineers, Client Executives, Inside Reps, Field Marketing, Professional Services, Channel Management and external partners.

• Advancing EUC sales opportunities through the entire sales cycle and matching the VMware End User Computing solution to the customer's business needs, challenges, and technical requirements.

• Building pipeline of new EUC opportunities within the assigned named accounts.

• Accurately forecast license bookings, specific products revenue, PSO bookings and new accounts on a weekly, monthly, and quarterly basis via Salesforce.com.

Where is this role located?

Remote: Ideally located in a major metro in Indiana, Michigan or Kentucky. Estimated travel is up to 50% (Driving Distance) based on the needs of the assigned accounts, and density of territory.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

• Employee Stock Purchase Plan

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

• Wellness reimbursement and online fitness and wellbeing classes

This job requisition is not eligible for employment-based immigration sponsorship by VMware.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Field Sales

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2022-09-12

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware