Posted - Mar 05, 2022
This Technician will be responsible for sites in the Mission and McAllen ar...
This Technician will be responsible for sites in the Mission and McAllen area. Candidates should live in the area or be able to relocate at the time o...
Posted - Mar 05, 2022
This Technician will be responsible for sites in the Mission and McAllen ar...
This Technician will be responsible for sites in the Mission and McAllen area. Candidates should live in the area or be able to relocate at the time o...
Posted - Mar 03, 2022
Mobile Associate What you'll do in your role. Go All IN to support the t...
Mobile Associate What you'll do in your role. Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to...
Posted - Mar 03, 2022
Mobile Associate What you'll do in your role. Go All IN to support the t...
Mobile Associate What you'll do in your role. Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
T-Mobile is the nation's supercharged Un-carrier and the fastest growing US...
T-Mobile is the nation's supercharged Un-carrier and the fastest growing US wireless company thanks to an unwavering obsession with customer experienc...
Posted - Mar 03, 2022
T-Mobile is the nation's supercharged Un-carrier and the fastest growing US...
T-Mobile is the nation's supercharged Un-carrier and the fastest growing US wireless company thanks to an unwavering obsession with customer experienc...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
Serious ambition welcome. Come build stellar relationships with customers a...
Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is...
Posted - Mar 03, 2022
Serious ambition welcome. Come build stellar relationships with customers a...
Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
Mobile Associate What you'll do in your role. Builds proficiency related...
Mobile Associate What you'll do in your role. Builds proficiency related to serving and selling to our customers, while providing a world-class cust...
Posted - Mar 03, 2022
Mobile Associate What you'll do in your role. Builds proficiency related...
Mobile Associate What you'll do in your role. Builds proficiency related to serving and selling to our customers, while providing a world-class cust...
Posted - Mar 03, 2022
In this role you will cultivate and lead programs and strategic partnership...
In this role you will cultivate and lead programs and strategic partnerships in our hometowns that advance T-Mobile's community impact goals. You will...
Posted - Mar 03, 2022
In this role you will cultivate and lead programs and strategic partnership...
In this role you will cultivate and lead programs and strategic partnerships in our hometowns that advance T-Mobile's community impact goals. You will...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
Position summary T-Mobile is America's supercharged Un-carrier, delivering...
Position summary T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offe...
Posted - Mar 03, 2022
Position summary T-Mobile is America's supercharged Un-carrier, delivering...
Position summary T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offe...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
This position will be responsible for sites in Tallahassee and the surround...
This position will be responsible for sites in Tallahassee and the surrounding area. Candidates should live within a 50 mile radius or be able to relo...
Posted - Mar 03, 2022
This position will be responsible for sites in Tallahassee and the surround...
This position will be responsible for sites in Tallahassee and the surrounding area. Candidates should live within a 50 mile radius or be able to relo...
Posted - Mar 03, 2022
Are you ready to make a difference in the world of wireless security? Then...
Are you ready to make a difference in the world of wireless security? Then come join the T-Mobile team as a Principal Analyst, Enterprise Info Securi...
Posted - Mar 03, 2022
Are you ready to make a difference in the world of wireless security? Then...
Are you ready to make a difference in the world of wireless security? Then come join the T-Mobile team as a Principal Analyst, Enterprise Info Securi...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 03, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
This Technician will be responsible for sites in the Mission and McAllen area. Candidates should live in the area or be able to relocate at the time of hire.
Acts as a technical contributor within and occasionally outside his or her immediate team. Responsible for staying current in technical theory, application, and operational discipline. Takes on technical and project-related efforts, providing communication as directed. The Technician has a solid understanding of theory and application related to project management, radio access networks, backhaul to sites, signaling, disaster recovery planning and response, data services, and location-based services. The Technician has a basic understanding of theory and application related to network design, capacity planning, power systems AC/DC, and grounding.
What you'll do in your role.
Technical support: Provides technical support within and occasionally outside immediate team. Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities.
Project management: Takes on smaller projects or portions of key projects/initiatives, providing accurate status and progress updates as requested.
Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and/or management for consideration. Provides input on process improvements related to maintenance and repair activities. Assists in creation of job aids, scopes of work, method/statement of procedure, and helpful tools working closely with a Senior Technician.
Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements.
The experience you'll bring.
2-4 Years: Working Experience In Field Operations And Maintenance.
2-4 Years: Wireless Telecommunications Or Other Related Experience.
Electronics
RAN
Attention To Detail
Problem Solving
Microsoft Office
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Two-year vocational degree in a technical discipline or equivalent experience.
Must have and maintain a clean driving record & driver's license
Meet the minimum DOT medical standards under 49 CFR Part 391.
Ability to drive cars, trucks, or other equipment.
Work day, afternoon and graveyard shifts, weekend shifts, on-call, and Holidays.
This position requires mobility (standing, walking, climbing, etc.); the ability to get from one place to another; bending, turning, twisting of your neck or at the waist; squatting, crawling, and kneeling; balancing and maintaining equilibrium; being able to feel, grasp, reach with hands and arms (outwards and/or upwards).
Lift, carry, push or pull objects weighing no more than 75 pounds.
Climbs stairs or stepladders to reach equipment and cable trays.
Work in all weather conditions and in remote areas.
Position details
Req ID: 191545BR
Department: Engineering
Travel Required: No
Mobile Associate
What you'll do in your role.
Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to date on the latest and greatest products and services.
Approach all customer interactions with a people-first demeanor, giving the customer's needs and concerns priority with patience, empathy, and integrity.
Serving and selling to our customers while building loyalty.
Personalize your interactions, ask questions, listen, and make things right to build world-class experiences your customers love.
Determine when next level customer advocacy is a must and owning the experience by going above and beyond, crafting those tug-on-your-heart-strings interactions, that build customer dedication and customer happiness
Meet customers where they're at in their purchasing journey, whether they're just exploring, ready to purchase, or picking up where they left off online, through Customer Care, or in-store.
Help customers experience your store by getting side-by-side, exploring products through hands-on demonstrations, and discovering what solution works best for them.
Guide your customers through their purchasing experience through significant interactions, thoughtful questions, insightful answers, and sharing your expertise.
Be sure your customers have what they need to stay connected.
Meet and/or exceed defined, monthly success measurements and complete assigned training on time.
The experience you'll bring.
The experience you'll bring.
6 months of customer service and/or sales experience, retail environment preferred
Available to work a varied schedule including nights, weekends, and holidays
Competitive drive and confidence to succeed in a fast-paced sales environment
Effective at balancing customer experience and performance goals
What's in it for you:
Competitive base pay, plus commissions
Benefits for part-time and full-time employees
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant and a purchase plan for grabbing TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191629BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191935BR
Department: Retail
Travel Required: No
T-Mobile is the nation's supercharged Un-carrier and the fastest growing US wireless company thanks to an unwavering obsession with customer experience and breaking from tired industry norms. We've been pounding out a steady drumbeat of industry-rocking Un-carrier moves that are changing US wireless for good. Our unique story and breakout voice have been key to our success. Now, after our merger with Sprint, we are going even bigger!
We also don't do PR like the other providers. We've built brands that are bold, creative and take chances. And, we're looking for our next seriously dedicated and inventive influencer to drive our narrative and PR strategy for T-Mobile.
What you'll do in your role.
As a Senior PR Specialist, Consumer & Customer Experience, you'll own and lead PR and communication efforts around T-Mobile's industry-leading customer benefits (Netflix on Us and other streaming services, Scam Shield, Travel, Team of Experts, T-Mobile Tuesdays and more) and killer promotions. You'll build campaigns, go deep as the subject matter expert; collaborate with marketing and internal partners; develop and implement brilliant PR strategies across earned, owned and paid channels; create materials; advise executives and leadership, and land coverage in broadcast, print and online outlets. You'll do PR, work with influencers and create opportunities. You'll lean into data and insights, drive news and stories, engage with our social teams and create programs that reach consumers.
The ideal candidate will be a motivated, self-starter who can collaborate or work independently and will bring bold, break-through ideas. You'll develop sensible tailored media plans, dream up and sell in unique story concepts and attention-getting moments, develop and handle reporter relationships and tackle problems. And when we need you, you'll be willing to pinch hit on a wide variety of projects for the team and in lock-step with our agency resources.
* This position can be based out of one of our major office locations. We may also consider remote *
The experience you'll bring.
3-5 years' experience managing communications and media strategy at a PR/marketing agency or fast-paced corporate comms/PR team
Bachelor's degree in PR, Communications or a related field.
Strong communication skills, both verbal and written
In-depth knowledge of what makes news and how to manufacture coverage without hard news
Ability to partner across the company and with different teams
Understanding of social media's impact on media relations
Strong writing and editing skills
Attention to detail and commitment to accuracy
Calm under pressure amid tight deadlines
Able to have some fun while kicking tail
Understanding of consumer technology and/or wireless industry
Proficient using MS Office suite of products
Personal Characteristics
Thrives in a fast-paced culture of change and innovation; able to think on your feet and shift on a dime
Ability to work independently but know when to bring relevant and timely updates to the forefront at the right time
A roll-up-your-sleeves attitude with a bias towards action; a self-starter who takes initiative rather than waiting for direction; general ass-kicker
Works well with others whether leading or contributing to a project
Ensures productivity is maximized and quality is delivered
Excellent follow-through skills you do what you say you'll do and dot the i's
Positive interpersonal and communication skills, critical thinking, upbeat attitude, high integrity, persistence and personal initiative all are required
Ready and willing to adapt to the possibility of uncertainty, new territory and change every day
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 191858BR
Department: Corporate Communications
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191948BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191936BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191946BR
Department: Retail
Travel Required: No
Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.
The Government Account Executive position focuses on the customer life cycle, supporting the growth of State and Local Government. The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer happiness, and improve revenue while driving customer retention activity. As an Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed in accordance with T-Mobile's core values.
What you'll do in your role.
New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate.
Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Supervise and resolve customer issues. Track individual account activity and results.
Extensive data entry, system navigation, and utilization required, including independent analysis and sophisticated decision making related to information. Accuracy and efficiency in data entry required.
Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver outstanding service to meet T-Mobile's efficiency and quality standards.
Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.
Demonstrates positive and coordinated behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.
Disburses adjustments and credits as appropriate within established limits and criteria.
Supports team initiatives and creates an inclusive environment.
Also responsible for other Duties/Projects as assigned by business management as needed.
The experience you'll bring.
Bachelor's Degree preferred
4 + years selling into State and Local Government Accounts is preferred
4 + years of business sales experience with successful sales track record is required
Wireless industry, telecom or technical sales experience is preferred
The starting pay range for a candidate selected for this position who is based in Colorado is generally within the range of $50,000 to $125,000 for annual base salary. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. Employees are eligible for monthly sales incentives.
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
A valid license, a clean driving record, and proof of insurance at your own cost is required
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 191980BR
Department: Business Sales
Travel Required: Yes
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191949BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Come join the fastest growing wireless company in North America. Be part of the team that will transform how Businesses think of wireless, by bringing the UnCarrier to TFB. Help shape the future of TFB with the best team in wireless.
The Senior Program Manager (Sr PM) for T-Mobile for Business plays an integral role in the development & delivery of exciting products, services, and programs for TFB. This individual will be an active member of the T-Mobile for Business Marketing team, driving the strategic roadmap and core initiatives for the channel, with an emphasis on end-to end project management & Go-to-Market activities (marketing, training, communications, compensation & reporting). This position will work cross-functionally with various T-Mobile support teams, working as an advocate and strategic extension of senior leadership to drive the vision and scope of each project.
What you'll do in your role.
Provide ongoing program strategic direction for sales programs requiring lifecycle management
Lead planning efforts in support of various workstreams and key areas of the business
Conduct operational and assessments to identify risks, gaps and propose solutions to key partners and leadership
Also responsible for other Duties/Projects as assigned by business management as needed
The experience you'll bring.
Bachelor's degree, preferred
Wireless Telecom experience a plus
PMP Certification, preferred
Process/Sales management
Managing Organizational Changes
Project/Program Management
Cross Functional Relationships
Communication
What's in it for you:
Competitive base pay, plus commission
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
Why T-Mobile?
When you go all in with T-Mobile, you've got a group of hardworking, dedicated people behind you every step of the way. We believe that when one person succeeds, we all succeed. We encourage growth and innovation and offer a workplace culture like no other. Apply to join us today.
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
A valid license, a clean driving record, and proof of insurance at your own cost is required
4-7 years: experience in organizational process, programs, project management, or related area
2-4 years: supervisory or program management experience, including cross-functional management
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 191839BR
Department: Operations
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191945BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191938BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191947BR
Department: Retail
Travel Required: No
Mobile Associate
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Bilingual: Fluent in English and Spanish
Position details
Req ID: 191809BR
Department: Retail
Travel Required: No
In this role you will cultivate and lead programs and strategic partnerships in our hometowns that advance T-Mobile's community impact goals. You will help us make strategic decisions about what organizations align with our purpose and serve as a conduit between T-Mobile and our nonprofit partners. This person will oversee the day-to-day relationships and identify various pathways to increase partnership. You will collaborate across T-Mobile, complete our Corporate & Social Responsibility (CSR) mission, vision, strategy and plan that serves the company's goal of creating a connected world where everyone can thrive.
* This position can be based in Bellevue, WA or Overland Park, KS *
What you'll do in your role.
Identify strategic partners and programs that align with T-Mobile's priority focus areas of digital empowerment and community vitality
Build and nurture relationships with community partners to understand societal challenges and opportunities in our hometowns and how T-Mobile can help address them
Find opportunities for enhancing partnerships through employee engagement, in-kind contributions, and other channels
Identify and demonstrate best practices in corporate philanthropy, including through impact measurement and storytelling
Understand the landscape of corporate philanthropy and make recommendations to craft policy, systems, and internal processes to align with and exceed industry standard methodologies
Track and analyze CSR data and generate internal reports used for benchmarking and planning
Design and monitor multi-year investments and connect the Foundation's grants to the broader narrative of T-Mobile's role in driving impact
Establish, measure and report on performance indicators that demonstrate progress against CSR objectives
Contribute meaningfully to building the story around T-Mobile's social impact work, as well as use various communications channels to promote T-Mobile's impact and achievements to different customer audiences including employees, investors, and consumers
Use data and storytelling to increase employee awareness of and participation in CSR driven programs
Stay abreast of corporate giving activities across the company, anticipating where support will be needed
Provide cross-team project support as needed, including development of key messages, scripts, FAQs, and other materials for activities from across the CSR team
Proactively source partner content and contribute to the communications plan and channels
Collaborate to curate internal and external communications showcasing T-Mobile's contributions to local communities
Support Foundation operations, overseeing key workstreams and processes across portfolios and with cross-functional teams
Design the grantmaking infrastructure, including building and maintaining T-Mobile's technology platform with vendor partner
Review charitable requests. Perform research, analyze grant requests, make funding recommendations, coordinate internal approval processes and interact with non-profit organizations
Develop a decision matrix that helps us strategically determine which organizations align best to our key focus areas
Discern between foundation and corporate investment opportunities
Assist in managing the T-Mobile Foundation steering committee comprised of cross functional colleagues
The experience you'll bring.
Bachelor's Degree in Communications, Journalism, English, PR, or related field
3-5 years' of professional experience. either from a fast paced, high-volume Marketing, Communications, Public Relations and/or Investor Relations function for a large corporation or the nonprofit sector
Strong understanding of the grantmaking process is a must, as well as the ability to keep up with a fast-paced environment.
Experience working within a matrixed organizational structure where you lead with influence and collaboration
Ability to make decisions with incomplete information, managing through ambiguity, and changing direction rapidly to seize opportunities
Excellent communication skills including well-developed verbal skills, writing and research skills, and strong presentation skills
Be flexible, adaptable and innovative - possessing a natural curiosity - with an ability to envision strategic opportunities and solve problems in an ambiguous, complex and dynamic environment.
#LI-Corporate
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 190964BR
Department: Corporate Communications
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191941BR
Department: Retail
Travel Required: No
Position summary
T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Senior Engineers, Software located in Reston, Virginia will code, test, debug documents, and implement software applications.
What you'll do in your role.
Position duties and responsibilities include, but are not limited to:
Drive the full stack solution & software design/development of cost-effective information technology solutions by creating new and modifying existing software applications.
Define Integration point with upstream and downstream systems and the related flow.
Ensure software maintenance and testing which includes Root Cause Analysis and defect triaging.
Ensure Continuous Integration and Build is in place and being leveraged.
Translate business, and functional requirements into documented technical specifications or User Stories.
Interpret design, requirements, functionality, and limitations of systems/applications.
Utilize development skills to build (code) and unit test new systems functionality, with deliverables to include code builds and unit test results.
Develop and update support documentation as needed by the DevOps function and lead Peer Review to allow acceptance of systems changes into production.
Facilitate reviews (walkthroughs) or grooming sessions and demos of technical features and program code with other members of the technical team, communicating design, requirements, feature set, functionality and limitations of systems/applications to team and other engineers.
Utilize product lifecycle methodology as a guide for development activities.
Update the Technical/Business documentation including sequence diagrams, wiki and confluence pages.
Work with partner teams including Enterprise Testing, Upstream/downstream Application Teams, Product managers, Project Management, and Application Support to deliver product enhancements and support.
The experience you'll bring.
Skill requirements:
(1) Experience in Advanced Angular to develop new and existing Angular modules and functionalities within the existing architecture.
(2) Experience in coding Reactive Angular (NGRX) to handle user state across the application.
(3) Experience in Node.js framework to understand and develop within the complex UI middleware framework.
(4) Utilizing Amazon Web Services, GITLab, CI/CD Tools in order to develop project methodologies and processes within the organization.
(5) Developing and integrating web applications using Adobe Experience Manager (AEM) Software
Experience and education requirements:
PRIMARY REQUIREMENTS: Master's degree in Computer Science, Engineering, or related, and 3 years of relevant work experience.
ALTERNATIVE REQUIREMENTS: Bachelor's degree in Computer Science, Engineering or related, and 5 years of relevant work experience.
Additional:
Location: Reston, VA
This position is eligible for the employee referral program.
How to apply:
Visit www.tmobile.jobs .
Create a candidate profile, and apply to requisition number 191006BR.
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 191006BR
Department: Engineering
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.
This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations to negotiate and close business.
What you'll do in your role.
Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking.
Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.
Negotiate and close deals.
Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings.
Devise creative and effective sales approaches, solutions and proposals.
Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.
Also responsible for other Duties/Projects as assigned by business management as needed
The experience you'll bring.
Bachelor's Degree
Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations
1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment
Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking
Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail
Communication: Excellent Interpersonal, Written, And Oral Communication Skills
Negotiation: Effective Negotiating And Closing Skills
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:
Competitive base pay plus commission potential
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career
Fun, fast-paced environment
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
A valid license, a clean driving record, and proof of insurance at your own cost is required
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 191905BR
Department: Business Sales
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191937BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191939BR
Department: Retail
Travel Required: No
This position will be responsible for sites in Tallahassee and the surrounding area. Candidates should live within a 50 mile radius or be able to relocate at the time of hire.
Acts as a technical contributor within and occasionally outside his or her immediate team. Responsible for staying current in technical theory, application, and operational discipline. Takes on technical and project-related efforts, providing communication as directed. The Technician has a solid understanding of theory and application related to project management, radio access networks, backhaul to sites, signaling, disaster recovery planning and response, data services, and location-based services. The Technician has a basic understanding of theory and application related to network design, capacity planning, power systems AC/DC, and grounding.
What you'll do in your role.
Technical support: Provides technical support within and occasionally outside immediate team. Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities.
Project management: Takes on smaller projects or portions of key projects/initiatives, providing accurate status and progress updates as requested.
Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and/or management for consideration. Provides input on process improvements related to maintenance and repair activities. Assists in creation of job aids, scopes of work, method/statement of procedure, and helpful tools working closely with a Senior Technician.
Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements.
The experience you'll bring.
2-4 Years: Working Experience In Field Operations And Maintenance.
2-4 Years: Wireless Telecommunications Or Other Related Experience.
Electronics
RAN
Attention To Detail
Problem Solving
Microsoft Office
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Two-year vocational degree in a technical discipline or equivalent experience.
Must have and maintain a clean driving record & driver's license
Meet the minimum DOT medical standards under 49 CFR Part 391.
Ability to drive cars, trucks, or other equipment.
Work day, afternoon and graveyard shifts, weekend shifts, on-call, and Holidays.
This position requires mobility (standing, walking, climbing, etc.); the ability to get from one place to another; bending, turning, twisting of your neck or at the waist; squatting, crawling, and kneeling; balancing and maintaining equilibrium; being able to feel, grasp, reach with hands and arms (outwards and/or upwards).
Lift, carry, push or pull objects weighing no more than 75 pounds.
Climbs stairs or stepladders to reach equipment and cable trays.
Work in all weather conditions and in remote areas.
Position details
Req ID: 191544BR
Department: Engineering
Travel Required: No
Are you ready to make a difference in the world of wireless security? Then come join the T-Mobile team as a Principal Analyst, Enterprise Info Security!
The Principal Analyst will...
Be instrumental in enabling T-Mobile's security compliance to various regulations such as PCI (Payment Card Industry), CPNI (Customer Proprietary Network Information for FCC), HIPAA (Health Information Protection & Portability Act for HHS), NY DFS (New York Department of Financial Services) and others!
Share expertise and guidance across the enterprise on regulations, industry security and compliance requirements, and best practices to ensure systems, processes, and technology maintain compliance; assess compliance risk and create appropriate remediation plans to effectively comply with controls; and conduct or assist with regular compliance reviews and assessments.
Build strong working relationships and partnerships within own organization and across technology and business teams; effectively communicate to all levels at T-Mobile the status, risks, and issues associated with the compliance program.
Develop and drive compliance strategy and roadmap; provide recommendations for new projects or initiatives to meet strategy.
What you'll do in your role.
Main Responsibilities:
Enable compliance to various regulations, industry standards, and company policies
Consult and advise business and partners on security requirements related to regulations, industry standards, and company policies for new and existing initiatives to maintain compliance
Maintain accurate inventory of technology, processes and people that are required to comply with regulations, industry standards, and company policies
Develop and test formal security controls
Evaluate complex technologies, systems, processes and controls to identify security risks and compliance gaps; work collaboratively with partner teams for resolution; manage escalations and resulting timelines to ensure compliance
Lead and/or participate in security reviews, assessments, and/or certifications
Lead strategic key initiatives that take a proactive approach to cybersecurity compliance
Manage or support the budget for assigned projects and initiatives
Collaborate with cross-functional teams and develop strong partner relationships
Actively engage and work with key stakeholder teams to drive strategy that supports T-Mobile's ongoing compliance (technologies, designs, remediation, planning and other related efforts)
Management, progress tracking, and reporting of the related respective tasks
Manage assigned vendor relationships and resolution of stakeholder issues
Create detailed documentation for the supported compliance programs
Consult with management on compliance strategy and goals
The experience you'll bring.
Desired Qualifications:
7+ years experience in Information Technology (IT), IT Security
5+ years experience across relevant technology and security areas including but not limited to network security, network administration, system architecture and administration, security tools, and application security
Experience with IT governance, compliance, risk, and audit programs
Experience managing internal and/or external regulatory related audits and assessments
Experience with project management (planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives)
Ability to interface with partners from network, technology, business, and legal organizations and provide consulting in various IT Security areas relevant to regulations
Ability to obtain and maintain PCI ISA (Information Security Assessor) certification
Ability to read, identify and interpret policies, regulations, and contract security requirements
Ability to manage multiple projects and activities simultaneously
Ability to identify problems, analyze data and present conclusions effectively
Strong verbal, written and collaboration skills
Certification in one of the following: CIPP, CIPM, CIPT, CISSP
*LI-KM3
Minimum Requirements:
Computer Science, Information Technology, or related field from an accredited 4-year college or university, or related work experience
Knowledge of GRC (Governance, Risk, Compliance)
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 190847BR
Department: Engineering
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.
This role will meet and exceed monthly sales quota objectives by successfully supporting your team in acquiring accounts within multiple geographic territories and will ultimately have the opportunity to own a geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services, tailoring customer recommendations to negotiate and close business.
What you'll do in your role.
Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking
Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories
Negotiate and close deals
Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings
Devise creative and effective sales approaches, solutions and proposals
Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting
Also responsible for other Duties/Projects as assigned by business management as needed
The experience you'll bring.
Bachelor's Degree
Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations
1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment
Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking
Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail
Communication: Excellent Interpersonal, Written, And Oral Communication Skills
Negotiation: Effective Negotiating And Closing Skills
What's in it for you:
Competitive base pay, plus commission
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
Why T-Mobile?
When you go all in with T-Mobile, you've got a group of hardworking, dedicated people behind you every step of the way. We believe that when one person succeeds, we all succeed. We encourage growth and innovation and offer a workplace culture like no other. Apply to join us today.
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
A valid license, a clean driving record, and proof of insurance at your own cost is required
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 191884BR
Department: Business Sales
Travel Required: Yes
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Here at T-Mobile, we do things differently. We put people first, treat them right, and change the rules in their favor. When you go All IN as a Mobile Expert at T-Mobile, you're brought into the fold with a team of hardworking, dedicated people behind you every step of the way. Why? Because we care about our people, and we believe that when one person succeeds, we all succeed. That dedicated, go-the-extra-mile mentality is rooted deep within our culture and it's how we've earned a place in our customer's hearts. Here, you're more than a salesperson. You're a customer advocate, ready to go-to-bat on their behalf, bringing passion, insight, know-how, and follow through to every interaction. You're a technology enthusiast, thrive in a fast-paced environment, and are ready to immerse yourself in connecting customers to their world, in the way that makes the most sense for them. It's an extremely big responsibility, but the reward is even bigger. Are you ready to join the revolution? Good, because WE. WON'T. STOP.
What you'll do in your role.
Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to date on the latest and greatest products and services.
Approach all customer interactions with a people-first demeanor, giving the customer's needs and concerns priority with patience, empathy, and integrity.
Serving and selling to our customers while building loyalty.
Personalize your interactions, ask questions, listen, and make things right to build world-class experiences your customers love.
Determine when next level customer advocacy is a must and owning the experience by going above and beyond, crafting those tug-on-your-heart-strings interactions, that build customer dedication and customer happiness
Meet customers where they're at in their purchasing journey, whether they're just exploring, ready to purchase, or picking up where they left off online, through Customer Care, or in-store.
Help customers experience your store by getting side-by-side, exploring products through hands-on demonstrations, and discovering what solution works best for them.
Guide your customers through their purchasing experience through significant interactions, thoughtful questions, insightful answers, and sharing your expertise.
Be sure your customers have what they need to stay connected.
Meet and/or exceed defined, monthly success measurements and complete assigned training on time.
The experience you'll bring.
The experience you'll bring.
6 months of customer service and/or sales experience, retail environment preferred
Available to work a varied schedule including nights, weekends, and holidays
Competitive drive and confidence to succeed in a fast-paced sales environment
Effective at balancing customer experience and performance goals
What's in it for you:
Competitive base pay, plus commissions
Benefits for part-time and full-time employees
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant and a purchase plan for grabbing TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191894BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Here at T-Mobile, we do things differently. We put people first, treat them right, and change the rules in their favor. When you go All IN as a Mobile Expert at T-Mobile, you're brought into the fold with a team of hardworking, dedicated people behind you every step of the way. Why? Because we care about our people, and we believe that when one person succeeds, we all succeed. That dedicated, go-the-extra-mile mentality is rooted deep within our culture and it's how we've earned a place in our customer's hearts. Here, you're more than a salesperson. You're a customer advocate, ready to go-to-bat on their behalf, bringing passion, insight, know-how, and follow through to every interaction. You're a technology enthusiast, thrive in a fast-paced environment, and are ready to immerse yourself in connecting customers to their world, in the way that makes the most sense for them. It's an extremely big responsibility, but the reward is even bigger. Are you ready to join the revolution? Good, because WE. WON'T. STOP.
What you'll do in your role.
Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to date on the latest and greatest products and services.
Approach all customer interactions with a people-first demeanor, giving the customer's needs and concerns priority with patience, empathy, and integrity.
Serving and selling to our customers while building loyalty.
Personalize your interactions, ask questions, listen, and make things right to build world-class experiences your customers love.
Determine when next level customer advocacy is a must and owning the experience by going above and beyond, crafting those tug-on-your-heart-strings interactions, that build customer dedication and customer happiness
Meet customers where they're at in their purchasing journey, whether they're just exploring, ready to purchase, or picking up where they left off online, through Customer Care, or in-store.
Help customers experience your store by getting side-by-side, exploring products through hands-on demonstrations, and discovering what solution works best for them.
Guide your customers through their purchasing experience through significant interactions, thoughtful questions, insightful answers, and sharing your expertise.
Be sure your customers have what they need to stay connected.
Meet and/or exceed defined, monthly success measurements and complete assigned training on time.
The experience you'll bring.
The experience you'll bring.
6 months of customer service and/or sales experience, retail environment preferred
Available to work a varied schedule including nights, weekends, and holidays
Competitive drive and confidence to succeed in a fast-paced sales environment
Effective at balancing customer experience and performance goals
What's in it for you:
Competitive base pay, plus commissions
Benefits for part-time and full-time employees
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant and a purchase plan for grabbing TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 191895BR
Department: Retail
Travel Required: No