Company Detail

  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Las Vegas, Nevada

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Las Vegas, Nevada
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Waco, Texas

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Waco, Texas
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    La Grange, Georgia

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    La Grange, Georgia
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Mesa, Arizona

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Mesa, Arizona
  • Posted - Mar 30, 2022

    The Sr. Business Development Manager will be accountable for identifying an...

    The Sr. Business Development Manager will be accountable for identifying and delivering new business opportunities for T-Mobile. What you'll do in yo...

    Tampa, Florida

    Posted - Mar 30, 2022

    The Sr. Business Development Manager will be accountable for identifying an...

    The Sr. Business Development Manager will be accountable for identifying and delivering new business opportunities for T-Mobile. What you'll do in yo...

    Tampa, Florida
  • Posted - Mar 30, 2022

    At the core of the Un-carrier's successful disruption of the wireless indus...

    At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multi...

    Overland Park, Kansas

    Posted - Mar 30, 2022

    At the core of the Un-carrier's successful disruption of the wireless indus...

    At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multi...

    Overland Park, Kansas
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Garner, North Carolina

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Garner, North Carolina
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Chalmette, Louisiana

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Chalmette, Louisiana
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    San Diego, California

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    San Diego, California
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Largo, Florida

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Largo, Florida
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Waco, Texas

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Waco, Texas
  • Posted - Mar 30, 2022

    At the core of the Un-carrier's successful disruption of the wireless indus...

    At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multi...

    Atlanta, Georgia

    Posted - Mar 30, 2022

    At the core of the Un-carrier's successful disruption of the wireless indus...

    At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multi...

    Atlanta, Georgia
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Bellevue, Washington

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Bellevue, Washington
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    North Las Vegas, Nevada

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    North Las Vegas, Nevada
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Memphis, Tennessee

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Memphis, Tennessee
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Las Vegas, Nevada

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Las Vegas, Nevada
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Meridian, Idaho

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Meridian, Idaho
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Albuquerque, New Mexico

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Albuquerque, New Mexico
  • Posted - Mar 30, 2022

    At the core of the Un-carrier's successful disruption of the wireless indus...

    At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multi...

    Overland Park, Kansas

    Posted - Mar 30, 2022

    At the core of the Un-carrier's successful disruption of the wireless indus...

    At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multi...

    Overland Park, Kansas
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Garner, North Carolina

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Garner, North Carolina
  • Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Little Rock, Arkansas

    Posted - Mar 30, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Little Rock, Arkansas
  • Posted - Mar 30, 2022

    Your knowledge of online media combined with your communication skills and...

    Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your...

    New York, New York

    Posted - Mar 30, 2022

    Your knowledge of online media combined with your communication skills and...

    Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your...

    New York, New York
  • Posted - Mar 30, 2022

    As a Senior Engineer, you will be part of the Regional National Development...

    As a Senior Engineer, you will be part of the Regional National Development Team, working directly with our Regional and Market Development, RF, Opera...

    Bellevue, Washington

    Posted - Mar 30, 2022

    As a Senior Engineer, you will be part of the Regional National Development...

    As a Senior Engineer, you will be part of the Regional National Development Team, working directly with our Regional and Market Development, RF, Opera...

    Bellevue, Washington
  • Posted - Mar 30, 2022

    The Sr. Mercandising Collateral Manager is responsible for leading and driv...

    The Sr. Mercandising Collateral Manager is responsible for leading and driving retail collateral and packaging solutions. Responsiblities include cus...

    Bellevue, Washington

    Posted - Mar 30, 2022

    The Sr. Mercandising Collateral Manager is responsible for leading and driv...

    The Sr. Mercandising Collateral Manager is responsible for leading and driving retail collateral and packaging solutions. Responsiblities include cus...

    Bellevue, Washington
  • No Results Found

Mobile Associate - Retail Sales - T-Mobile
Posted: Mar 30, 2022 02:03
Las Vegas, Nevada

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193338BR

Department: Retail

Travel Required: No



Job Detail

Mobile Event Expert - T-Mobile
Posted: Mar 30, 2022 02:02
Waco, Texas

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

The Mobile Event Expert, provides customers an outstanding retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well organized store appearance, adhering to store procedures and merchandising standards. Assists other Associates in achievement of their sales objectives.

What you'll do in your role.

  • Sales (Events & Partner Events): Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support though proactive outreach to local businesses with Partner Associates.

  • Community Outreach & Support: Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be used for emergency relief.

  • Brand Ambassador: Proactively engages with a broad range of customers in a highly visible and upbeat retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services.

  • Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations.

  • Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.

  • Acclimate local Mobile Associates and Partner Sales Associates to unique event environment to provide an outstanding customer experience.

  • Support team initiatives and create an inclusive environment.

The experience you'll bring.

  • 6 Months of Customer Service and/or Sales Experience, Retail Environment Preferred

  • Strong Customer Service skills; Passion, integrity and energy is vital to build a dynamic work environment necessary to deliver a world class shopping experience

  • Retail experience in dynamic environment and ability to work in varied environments including external events

  • Strong organization, multi-tasking, versatility, communication and attention to detail

  • Consistent accuracy with basic math and proficient use of a calculator is required

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus annual bonus

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193208BR

Department: Retail

Travel Required: Yes



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Mar 30, 2022 02:02
La Grange, Georgia

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193275BR

Department: Retail

Travel Required: No



Job Detail

Mobile Expert, Metro - Retail Sales - T-Mobile
Posted: Mar 30, 2022 02:00
Mesa, Arizona

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Here at T-Mobile, we do things differently. We put people first, treat them right, and change the rules in their favor. When you go All IN as a Mobile Expert at T-Mobile, you're brought into the fold with a team of hardworking, dedicated people behind you every step of the way. Why? Because we care about our people, and we believe that when one person succeeds, we all succeed. That dedicated, go-the-extra-mile mentality is rooted deep within our culture and it's how we've earned a place in our customer's hearts. Here, you're more than a salesperson. You're a customer advocate, ready to go-to-bat on their behalf, bringing passion, insight, know-how, and follow through to every interaction. You're a technology enthusiast, thrive in a fast-paced environment, and are ready to immerse yourself in connecting customers to their world, in the way that makes the most sense for them. It's an extremely big responsibility, but the reward is even bigger. Are you ready to join the revolution? Good, because WE. WON'T. STOP.

What you'll do in your role.

  • Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to date on the latest and greatest products and services.

  • Approach all customer interactions with a people-first demeanor, giving the customer's needs and concerns priority with patience, empathy, and integrity.

  • Serving and selling to our customers while building loyalty.

  • Personalize your interactions, ask questions, listen, and make things right to build world-class experiences your customers love.

  • Determine when next level customer advocacy is a must and owning the experience by going above and beyond, crafting those tug-on-your-heart-strings interactions, that build customer dedication and customer happiness

  • Meet customers where they're at in their purchasing journey, whether they're just exploring, ready to purchase, or picking up where they left off online, through Customer Care, or in-store.

  • Help customers experience your store by getting side-by-side, exploring products through hands-on demonstrations, and discovering what solution works best for them.

  • Guide your customers through their purchasing experience through significant interactions, thoughtful questions, insightful answers, and sharing your expertise.

  • Be sure your customers have what they need to stay connected.

  • Meet and/or exceed defined, monthly success measurements and complete assigned training on time.

The experience you'll bring.

The experience you'll bring.

  • 6 months of customer service and/or sales experience, retail environment preferred

  • Available to work a varied schedule including nights, weekends, and holidays

  • Competitive drive and confidence to succeed in a fast-paced sales environment

  • Effective at balancing customer experience and performance goals

What's in it for you:

  • Competitive base pay, plus commissions

  • Benefits for part-time and full-time employees

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant and a purchase plan for grabbing TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193357BR

Department: Retail

Travel Required: No



Job Detail

Sr Business Development Manager - T-Mobile
Posted: Mar 30, 2022 02:00
Tampa, Florida

Job Description

The Sr. Business Development Manager will be accountable for identifying and delivering new business opportunities for T-Mobile.

What you'll do in your role.

Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

- Structure and drive strategic partnerships and new business relationships including development of key economic, business, and operational terms; negotiate and execute contracts with these partnerships; and manage their evolution

- Scout, identify and/or create new business opportunities and partnerships: a) identify and analyze complex market/business opportunities, b) evaluate key players and technologies, c) assess customer and market opportunities, d) develop differentiated product/service strategies, e) create potential economic/financial/business models, f) make T-Mobile recommendations, and g) develop business relationships to create new strategic partners

- Manage senior-level relationships with internal customers and with key players in the mobile industry - both in established and emerging segments and ecosystems

- Develop deep domain expertise in sectors vital to T-Mobile's core strategy. Provide strategic analysis and guidance (economic/financial, customer and market opportunities, key players and technologies, potential business models, T-Mobile fit, etc.) for a multitude of sectors and domains. Formulate recommendations and lead reviews of new opportunities, technologies, business models etc., to cross-functional teams

The experience you'll bring.

Minimum required

- 8+ years of business development, alliance management, and/or strategic sales experience with financial/economic analysis preferably in consumer-focused wireless, high-tech (software, internet/new media, entertainment/content, etc.) or consumer electronics industries

- Experience in negotiating complete complex contracts/exhibits, RFP and RFI responses, co-marketing agreements, and related documentation and collaboration

- Exceptionally strong strategic, industry, and financial/economic analysis skills

Desired

- Telecommunications industry experience

Education

- Bachelor's degree in Business, Marketing, Finance or related field

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193203BR

Department: Marketing

Travel Required: Yes



Job Detail

Engineer Software - Kansas (Multiple Openings) - T-Mobile
Posted: Mar 30, 2022 01:59
Overland Park, Kansas

Job Description

At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multifaceted group of software developers. T-Mobile's Enterprise Technology Solutions (ETS) organization is looking for software engineers at all levels of experience to join our development community. Be part of the Un-carrier Revolution and build the solutions helping to give T-Mobile customers the best customer experience in the industry while enjoying competitive salary and benefits!

What's it like to work in Enterprise Technology Solutions?

T-Mobile is consistently rated one of the top places to work in the United States with proven company performance year over year. Our dev practices are founded on open teamwork and collaboration between customers and development teams, with an emphasis on community. Our newest software products are built using modern dev languages, runtimes, and frameworks such as TypeScript, Angular, React, NodeJS, Golang, and Python. We're modernizing our architectures to replace Java monoliths with resilient microservices, elegant APIs, and beautiful front ends. Some opportunities include the newest technology shaping our world, including IoT, machine learning, and augmented reality. Most importantly, ETS empowers software teams with the tools, resources, and autonomy they need to deliver amazing experiences for our customers and other employees.

What you'll do in your role.

As a software engineer in the ETS organization, you'll have the opportunity to:

  • Craft reliable and performant software products and features in a variety of popular software languages including Java, JavaScript, Golang, and Python

  • Build data persistence solutions for software products, with the chance to work with and learn multiple data stores (including Postgres, Mongo, Redis, Cassandra) as well as event streaming platforms (including RabbitMQ, Kafka, SQS)

  • Lead the end-to-end solution with the team, from unit tests to CI/CD pipelines to deployments to monitoring and security.

  • Go broad AND deep: work on front-ends and back-ends, automate tests and infrastructure, build CI/CD pipelines

  • Not just write code but learn what it takes to deliver your code to production and explore extending your skills into site and system reliability areas of focus!

  • Learn and help others learn modern practices such as test-driven development, pair programming, automation, async communication, and more

  • Contribute to and learn patterns to build reliable n-tier architectures

  • Sharpen your skills by getting hands-on with your team at all levels of the stack - and all parts of the process

  • Grow your skills as an engineer by collaborating with peers in an organization that defaults to InnerSource development principles

The experience you'll bring.

The Experience You'll Bring:

  • 2+ years' Application Development experience

  • Experience with one or more of the following: Java, JavaScript / TypeScript, Golang, and Python (and the willingness and ability to learn the others given the opportunity)

  • Ability to complete a pair programming session with a senior developer as guide and mentor

Educational Background:

  • Bachelor's degree in Computer Science or a related field or equivalent education and work experience required.

#LI-SA1

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193361BR

Department: Information Technology

Travel Required: Yes



Job Detail

Mobile Event Expert - T-Mobile
Posted: Mar 30, 2022 01:59
Garner, North Carolina

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

The Mobile Event Expert, provides customers an outstanding retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well organized store appearance, adhering to store procedures and merchandising standards. Assists other Associates in achievement of their sales objectives.

What you'll do in your role.

  • Sales (Events & Partner Events): Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support though proactive outreach to local businesses with Partner Associates.

  • Community Outreach & Support: Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be used for emergency relief.

  • Brand Ambassador: Proactively engages with a broad range of customers in a highly visible and upbeat retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services.

  • Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations.

  • Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.

  • Acclimate local Mobile Associates and Partner Sales Associates to unique event environment to provide an outstanding customer experience.

  • Support team initiatives and create an inclusive environment.

The experience you'll bring.

  • 6 Months of Customer Service and/or Sales Experience, Retail Environment Preferred

  • Strong Customer Service skills; Passion, integrity and energy is vital to build a dynamic work environment necessary to deliver a world class shopping experience

  • Retail experience in dynamic environment and ability to work in varied environments including external events

  • Strong organization, multi-tasking, versatility, communication and attention to detail

  • Consistent accuracy with basic math and proficient use of a calculator is required

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus annual bonus

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193210BR

Department: Retail

Travel Required: Yes



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Mar 30, 2022 01:57
Chalmette, Louisiana

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193319BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Mar 30, 2022 01:57
San Diego, California

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193310BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Mar 30, 2022 01:57
Largo, Florida

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193333BR

Department: Retail

Travel Required: No



Job Detail

Mobile Event Expert - T-Mobile
Posted: Mar 30, 2022 01:55
Waco, Texas

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

The Mobile Event Expert, provides customers an outstanding retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well organized store appearance, adhering to store procedures and merchandising standards. Assists other Associates in achievement of their sales objectives.

What you'll do in your role.

  • Sales (Events & Partner Events): Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support though proactive outreach to local businesses with Partner Associates.

  • Community Outreach & Support: Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be used for emergency relief.

  • Brand Ambassador: Proactively engages with a broad range of customers in a highly visible and upbeat retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services.

  • Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations.

  • Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.

  • Acclimate local Mobile Associates and Partner Sales Associates to unique event environment to provide an outstanding customer experience.

  • Support team initiatives and create an inclusive environment.

The experience you'll bring.

  • 6 Months of Customer Service and/or Sales Experience, Retail Environment Preferred

  • Strong Customer Service skills; Passion, integrity and energy is vital to build a dynamic work environment necessary to deliver a world class shopping experience

  • Retail experience in dynamic environment and ability to work in varied environments including external events

  • Strong organization, multi-tasking, versatility, communication and attention to detail

  • Consistent accuracy with basic math and proficient use of a calculator is required

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus annual bonus

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193211BR

Department: Retail

Travel Required: Yes



Job Detail

Sr Engineer, Software - Atlanta (Multiple Openings) - T-Mobile
Posted: Mar 30, 2022 01:55
Atlanta, Georgia

Job Description

At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multifaceted group of software developers. T-Mobile's Enterprise Technology Solutions (ETS) organization is looking for software engineers at all levels of experience to join our development community. Be part of the Un-carrier Revolution and build the solutions helping to give T-Mobile customers the best customer experience in the industry while enjoying competitive salary and benefits!

What's it like to work in Enterprise Technology Solutions?

T-Mobile is consistently rated one of the top places to work in the United States with proven company performance year over year. Our dev practices are founded on open teamwork and collaboration between customers and development teams, with an emphasis on community. Our newest software products are built using modern dev languages, runtimes, and frameworks such as TypeScript, Angular, React, NodeJS, Golang, and Python. We're modernizing our architectures to replace Java monoliths with resilient microservices, elegant APIs, and beautiful front ends. Some opportunities include the newest technology shaping our world, including IoT, machine learning, and augmented reality. Most importantly, ETS empowers software teams with the tools, resources, and autonomy they need to deliver amazing experiences for our customers and other employees.

What you'll do in your role.

As a senior software engineer in the ETS organization, you'll have the opportunity to:

  • Design and craft reliable and performant software products and features in a variety of popular software languages including JavaScript, Golang, or Python.

  • Grow your skills as a software engineer by collaborating with and mentoring other developers in an organization that defaults follows development principles.

  • Build data persistence solutions for software products, with the chance to work with and learn multiple data stores (including Postgres, Mongo, Redis, Cassandra) as well as event streaming platforms (including RabbitMQ, Kafka, SQS).

  • Lead the end-to-end solution as a senior member of the team, including unit tests, CI/CD pipelines, deployments, monitoring, and security.

  • Help the team continue to embrace modern practices such as test-driven development, pair programming, automation, async communication, and more as the industry evolves!

  • Implement design skills using common patterns for building reliable n-tier architectures.

  • Sharpen your skills by getting hands on with team at all levels of the stack - and all parts of the process.

  • Go broad AND deep: work on front-ends and back-ends, automate tests and infrastructure, build CI/CD pipelines.

  • Not just write code, but with your team, have the opportunity to lead in the delivery of code into production.

The experience you'll bring.

The Experience You'll Bring:

  • 5 + years full-time work experience in a full time software coding role

  • Experience with one or more of the following (and an ability to learn the others given the option): Golang, Python, JavaScript / TypeScript, and/or Java.

Educational Background:

  • Bachelor's degree in Computer Science or a related field or equivalent education and work experience required.

Familiarity with:

  • Git-based source code management systems (UI and/or CLI)

  • Runtimes and UI frameworks including NodeJS, React, and/or Angular

  • Infrastructre as Code and Containerization (Docker)

  • Microservices architecture, RESTFUL APIs, and GraphQL

  • Cloud providers (AWS, Azure, GCP) and PaaS (PCF - Cloud Foundry)

  • Test Automation and Deployment Automation

  • Ability to complete a collaborative pair programming session in an interview setting with a senior T-Mobile developer

#LI-NM1

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193365BR

Department: Information Technology

Travel Required: Yes



Job Detail

Portfolio Decision Management \u2013 Business Analysis Management - T-Mobile
Posted: Mar 30, 2022 01:55
Bellevue, Washington

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

As part of the Wholesale Strategic Team, this role will be responsible in contributing to TMUS's success by delivering and implementing the strategic vision for the Wholesale organization. The role is a key contributor in developing strategic guidance across the multiple portfolios, customer segments, and products in Wholesale. Success in this role requires the ability to structure and frame highly complex issues, provide analysis on possible outcomes, and provide guidance to leadership in making decisions that shape the future of Wholesale. Cross functional collaboration is key to this role and the manager will need to be able to develop working relationships across the enterprise. The manager will also be required to utilize SQL sources for post mortem analysis and supporting analysis for business cases. Applicants should have an inquisitive nature and ability to logically work through problems.

What you'll do in your role.

  • Be a though leader and provide strategic framing of ambiguous problem sets.

  • Ability to pull data from SQL servers or various sources and provide data driven analysis to support feasibility or post mortem recommendations.

  • Ability to assemble and lead cross functional team projects, clearly communicate objectives/vision, and drive completion of overall business goals.

  • Identify holistic risks and opportunities across a broad number of individual projects/programs and provide possible solutions.

  • Construct executive-level presentations and present complex analytical findings in clear, concise and decision-impacting manner. Possess the ability to influence leadership through fact-based analysis.

  • Develop and manage positive client relationships in a collaborative team environment

  • Maintain up-to-date knowledge of strategic frameworks, industry trends, and corporate and customer drivers in order to improve, reengineer or maintain company performance.

The experience you'll bring.

  • 5-10 years in business analysis and consulting experience a plus

  • Excellent communication skills with good executive level presence

  • Proficient writing SQL queries to extract and transform data from multiple data sources, including Oracle, Teradata, and SQL Server

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus annual bonus potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

  • This is the opportunity to do something special and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193222BR

Department: Marketing

Travel Required: Yes



Job Detail

Mobile Expert, Metro, Retail Sales - T-Mobile
Posted: Mar 30, 2022 01:54
North Las Vegas, Nevada

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Here at T-Mobile, we do things differently. We put people first, treat them right, and change the rules in their favor. When you go All IN as a Mobile Expert at T-Mobile, you're brought into the fold with a team of hardworking, dedicated people behind you every step of the way. Why? Because we care about our people, and we believe that when one person succeeds, we all succeed. That dedicated, go-the-extra-mile mentality is rooted deep within our culture and it's how we've earned a place in our customer's hearts. Here, you're more than a salesperson. You're a customer advocate, ready to go-to-bat on their behalf, bringing passion, insight, know-how, and follow through to every interaction. You're a technology enthusiast, thrive in a fast-paced environment, and are ready to immerse yourself in connecting customers to their world, in the way that makes the most sense for them. It's an extremely big responsibility, but the reward is even bigger. Are you ready to join the revolution? Good, because WE. WON'T. STOP.

What you'll do in your role.

  • Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to date on the latest and greatest products and services.

  • Approach all customer interactions with a people-first demeanor, giving the customer's needs and concerns priority with patience, empathy, and integrity.

  • Serving and selling to our customers while building loyalty.

  • Personalize your interactions, ask questions, listen, and make things right to build world-class experiences your customers love.

  • Determine when next level customer advocacy is a must and owning the experience by going above and beyond, crafting those tug-on-your-heart-strings interactions, that build customer dedication and customer happiness

  • Meet customers where they're at in their purchasing journey, whether they're just exploring, ready to purchase, or picking up where they left off online, through Customer Care, or in-store.

  • Help customers experience your store by getting side-by-side, exploring products through hands-on demonstrations, and discovering what solution works best for them.

  • Guide your customers through their purchasing experience through significant interactions, thoughtful questions, insightful answers, and sharing your expertise.

  • Be sure your customers have what they need to stay connected.

  • Meet and/or exceed defined, monthly success measurements and complete assigned training on time.

The experience you'll bring.

The experience you'll bring.

  • 6 months of customer service and/or sales experience, retail environment preferred

  • Available to work a varied schedule including nights, weekends, and holidays

  • Competitive drive and confidence to succeed in a fast-paced sales environment

  • Effective at balancing customer experience and performance goals

What's in it for you:

  • Competitive base pay, plus commissions

  • Benefits for part-time and full-time employees

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant and a purchase plan for grabbing TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193312BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Mar 30, 2022 01:54
Memphis, Tennessee

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193320BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Mar 30, 2022 01:54
Las Vegas, Nevada

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193340BR

Department: Retail

Travel Required: No



Job Detail

Mobile Event Expert - T-Mobile
Posted: Mar 30, 2022 01:54
Meridian, Idaho

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

The Mobile Event Expert, provides customers an outstanding retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well organized store appearance, adhering to store procedures and merchandising standards. Assists other Associates in achievement of their sales objectives.

What you'll do in your role.

  • Sales (Events & Partner Events): Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support though proactive outreach to local businesses with Partner Associates.

  • Community Outreach & Support: Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be used for emergency relief.

  • Brand Ambassador: Proactively engages with a broad range of customers in a highly visible and upbeat retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services.

  • Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations.

  • Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.

  • Acclimate local Mobile Associates and Partner Sales Associates to unique event environment to provide an outstanding customer experience.

  • Support team initiatives and create an inclusive environment.

The experience you'll bring.

  • 6 Months of Customer Service and/or Sales Experience, Retail Environment Preferred

  • Strong Customer Service skills; Passion, integrity and energy is vital to build a dynamic work environment necessary to deliver a world class shopping experience

  • Retail experience in dynamic environment and ability to work in varied environments including external events

  • Strong organization, multi-tasking, versatility, communication and attention to detail

  • Consistent accuracy with basic math and proficient use of a calculator is required

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus annual bonus

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193207BR

Department: Retail

Travel Required: Yes



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Mar 30, 2022 01:53
Albuquerque, New Mexico

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193309BR

Department: Retail

Travel Required: No



Job Detail

Sr Engineer, Software - Kansas (Multiple Openings) - T-Mobile
Posted: Mar 30, 2022 01:53
Overland Park, Kansas

Job Description

At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multifaceted group of software developers. T-Mobile's Enterprise Technology Solutions (ETS) organization is looking for software engineers at all levels of experience to join our development community. Be part of the Un-carrier Revolution and build the solutions helping to give T-Mobile customers the best customer experience in the industry while enjoying competitive salary and benefits!

What's it like to work in Enterprise Technology Solutions?

T-Mobile is consistently rated one of the top places to work in the United States with proven company performance year over year. Our dev practices are founded on open teamwork and collaboration between customers and development teams, with an emphasis on community. Our newest software products are built using modern dev languages, runtimes, and frameworks such as TypeScript, Angular, React, NodeJS, Golang, and Python. We're modernizing our architectures to replace Java monoliths with resilient microservices, elegant APIs, and beautiful front ends. Some opportunities include the newest technology shaping our world, including IoT, machine learning, and augmented reality. Most importantly, ETS empowers software teams with the tools, resources, and autonomy they need to deliver amazing experiences for our customers and other employees.

What you'll do in your role.

As a senior software engineer in the ETS organization, you'll have the opportunity to:

  • Design and craft reliable and performant software products and features in a variety of popular software languages including JavaScript, Golang, or Python.

  • Grow your skills as a software engineer by collaborating with and mentoring other developers in an organization that defaults follows development principles.

  • Build data persistence solutions for software products, with the chance to work with and learn multiple data stores (including Postgres, Mongo, Redis, Cassandra) as well as event streaming platforms (including RabbitMQ, Kafka, SQS).

  • Lead the end-to-end solution as a senior member of the team, including unit tests, CI/CD pipelines, deployments, monitoring, and security.

  • Help the team continue to embrace modern practices such as test-driven development, pair programming, automation, async communication, and more as the industry evolves!

  • Implement design skills using common patterns for building reliable n-tier architectures.

  • Sharpen your skills by getting hands on with team at all levels of the stack - and all parts of the process.

  • Go broad AND deep: work on front-ends and back-ends, automate tests and infrastructure, build CI/CD pipelines.

  • Not just write code, but with your team, have the opportunity to lead in the delivery of code into production.

The experience you'll bring.

The Experience You'll Bring:

  • 5 + years full-time work experience in a full time software coding role

  • Experience with one or more of the following (and an ability to learn the others given the option): Golang, Python, JavaScript / TypeScript, and/or Java.

Educational Background:

  • Bachelor's degree in Computer Science or a related field or equivalent education and work experience required.

Familiarity with:

  • Git-based source code management systems (UI and/or CLI)

  • Runtimes and UI frameworks including NodeJS, React, and/or Angular

  • Infrastructre as Code and Containerization (Docker)

  • Microservices architecture, RESTFUL APIs, and GraphQL

  • Cloud providers (AWS, Azure, GCP) and PaaS (PCF - Cloud Foundry)

  • Test Automation and Deployment Automation

  • Ability to complete a collaborative pair programming session in an interview setting with a senior T-Mobile developer

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193362BR

Department: Information Technology

Travel Required: Yes



Job Detail

Mobile Event Expert - T-Mobile
Posted: Mar 30, 2022 01:53
Garner, North Carolina

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

The Mobile Event Expert, provides customers an outstanding retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well organized store appearance, adhering to store procedures and merchandising standards. Assists other Associates in achievement of their sales objectives.

What you'll do in your role.

  • Sales (Events & Partner Events): Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support though proactive outreach to local businesses with Partner Associates.

  • Community Outreach & Support: Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be used for emergency relief.

  • Brand Ambassador: Proactively engages with a broad range of customers in a highly visible and upbeat retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services.

  • Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations.

  • Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.

  • Acclimate local Mobile Associates and Partner Sales Associates to unique event environment to provide an outstanding customer experience.

  • Support team initiatives and create an inclusive environment.

The experience you'll bring.

  • 6 Months of Customer Service and/or Sales Experience, Retail Environment Preferred

  • Strong Customer Service skills; Passion, integrity and energy is vital to build a dynamic work environment necessary to deliver a world class shopping experience

  • Retail experience in dynamic environment and ability to work in varied environments including external events

  • Strong organization, multi-tasking, versatility, communication and attention to detail

  • Consistent accuracy with basic math and proficient use of a calculator is required

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus annual bonus

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 192573BR

Department: Retail

Travel Required: Yes



Job Detail

Account Executive, SMB Sales- Little Rock, AR - T-Mobile
Posted: Mar 30, 2022 01:52
Little Rock, Arkansas

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations to negotiate and close business.

What you'll do in your role.

  • Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking.

  • Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.

  • Negotiate and close deals.

  • Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings.

  • Devise creative and effective sales approaches, solutions and proposals.

  • Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.

  • Also responsible for other Duties/Projects as assigned by business management as needed

The experience you'll bring.

  • Bachelor's Degree

  • Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations

1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment

  • Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking

  • Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail

  • Communication: Excellent Interpersonal, Written, And Oral Communication Skills

  • Negotiation: Effective Negotiating And Closing Skills

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

  • Fun, fast-paced environment

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193368BR

Department: Business Sales

Travel Required: No



Job Detail

Executive Sales Manager, Media Sales - T-Mobile
Posted: Mar 30, 2022 01:52
New York, New York

Job Description

Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide world-class client service, research, and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of TMS's key clients and understand how our range of product offerings can grow their business. You set the vision and the strategy for how their advertising can reach thousands of users. With the growth of our Account Management and Account Executive teams, we need leaders to help guide our sales teams to success. As Team Lead, you will mentor a team of Account Managers and/or Account Executives to deliver TMS' suite of digital products and build a consultative end to end sales approach to surpass client objectives. You'll work closely Sales leadership team to manage the existing pipeline, set strategic objectives and run the day-to-day operations for the business. You will focus the team on reaching sales goals, and consistently provide updates to leadership on the team's progress and needs.

What you'll do in your role.

  • Manage the core sales team to deliver best in class strategy, planning, optimizations, and post-campaign insights to ensure significant client retention and growth across full TMS product offering

  • Grow senior level relationships across a diverse book of business including agencies, brands, and holding companies

  • Collaborate with leaders of other T-Mobile teams to develop cross-functional opportunities to provide client solutions above and beyond existing offerings.

  • Attract, develop and retain the very best talent in all roles across the team.

The experience you'll bring.

  • 4+ Years Of Sales Management Experience

  • Strong Relationships Within A Specific Region and/or Vertical

  • Experience In Building A Book Of Business, Ensuring The Management And Fulfillment Of Strategic Targets, And In Developing Associated Agreements

  • Experience In Educating New Advertisers On The Benefits Of Transitioning From Traditional Media To Digital Marketing Strategies

  • A Proven Track Record Of Exceeding Quota Attainment

  • Effective Communication Skills, With The Ability To Provide Comprehensive Advertising Solutions To Prospective Clients

  • Degree

  • 10+ Years Of Experience In Digital Advertising Sales

  • Experience In Developing Relationships With New Customers, And Considerable Year Over Year Growth Across Existing Customers

  • Proven Track Record Of Success

  • Developed Sales Experience

  • Demonstrated Understanding Of The Online Advertising Industry

  • Independent Self-Starter, Comfortable With Ambiguity, And With The Ability To Thrive In A Team Environment

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 179868BR

Department: Emerging Products

Travel Required: No



Job Detail

Sr Engineer, Technical Support - T-Mobile
Posted: Mar 30, 2022 01:52
Bellevue, Washington

Job Description

As a Senior Engineer, you will be part of the Regional National Development Team, working directly with our Regional and Market Development, RF, Operations teams collaborating in all areas related to performing complex network upgrades. The Engineer will provide cost-effective support and implement the Magenta Build Initiative solutions. You will be responsible for identifying and solving highly complex issues focused on streamlining existing processes and procedures to optimize the build process and the ability to create strategies from scratch when needed in collaboration with others as required. The position will require the Engineer to be directly involved in or leading implementation of process changes with the impacted teams as the SME (Subject Matter Expert). In addition, the Engineer will support the NPI (New Product Introduction) process and document review and tools to support deployment related to network upgrades of NPI. The engineer will be tasked with developing and enforcing policies and procedures, properly organizing projects, tasks, and providing the best possible end-user support experience. Create, use, measure, and track best practices regarding system installation to ensure minimum downtime and disruption to the network.

What you'll do in your role.

  • Partner with national, regional & market teams to streamline processes and practices to improve network upgrades pre and post activities. This includes working with teams to identify best in class practices and create documentation that can be used for large scale rollout of identified practices

  • Ability to plan, provide feedback and lead NPI programs for implementation on a national level.

  • Develop and manage complex programs focused on process improvement including documentation, performance tracking and creating clearly defined goals

  • Lead Operational Excellence initiatives related toupgrade programs that are managed Nationally

  • Work directly with vendors, carriers, and internal departments to drive performance improvements and influence changes that benefit the business

  • Ensure configuration MOPs are implemented correctly, adjusted to always focus on minimizing downtime and ensure tracking is in place to ensure compliance

  • Prepare, report, review test results/Methods of Procedure (MOP) documentation and provide feedback to improve documentation while collaborating with other National teams to implement change when required

  • Share knowledge with other team members on network tools and programs needed to support its work

  • Identify and address process gaps to improve workflow activities

The experience you'll bring.

  • Previous experience working in telecom network management and deployment activities, preferably with 5 or more years in the providing implementation and technical support with an excellent understanding of both Development and Field Operations activities required to perform network upgrades

  • Intimate familiarity and experience with NPI processes and implementation standards

  • Excellent understanding of Operations day to day activity to support network troubleshooting including new product training and support.

  • Excellent understanding of entire development process from soft cost to On Air that are needed to build a cell site.

  • Must have familiarity of associated tools used to support building a cell site ex. BOM, RFDS and how to read construction drawings.

  • Desire to work in a fast-paced environment and handle multiple tasks with minimal direct supervision

  • Excellent communication skills with ability to build strong relationships with peer engineers internally and externally in customer and vendor organizations.

  • Excellent time management and organizational skills and exceptional attention to detail with an ability to multitask

  • Excellent attention to detail with the ability to prioritize many projects across multiple teams.

  • Ability to delegate tasks & give clear instructions

  • Must be available for out-of-hours (night planned works) from time to time.

Education

Minimum Required

- Bachelor's Degree. Engineering, Computer Science or related

- In lieu of degree, 5+ years equivalent experience may be considered

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193106BR

Department: Engineering

Travel Required: No



Job Detail

Sr Merchandising Collateral Manager - T-Mobile
Posted: Mar 30, 2022 01:52
Bellevue, Washington

Job Description

The Sr. Mercandising Collateral Manager is responsible for leading and driving retail collateral and packaging solutions. Responsiblities include customer journey planning, creative briefings, creative review, creative and legal approvals from internal and external parties, understanding front line impact and final customer in-store experience. They are successful in providing leadership to their team members, cross functional teams and agency partners.

What you'll do in your role.

  • Manage creative development to support marketing initiatives including project kick-off meetings and agency briefings. Responsible for understanding what great design execution is and driving excellent creative results.

  • Gain alignment and approval for creative executions. Manage review meetings and acts as key agency and internal team contact for assigned projects. Works in conjunction with Management to ensure creative executions are in-line with T-Mobile brand positioning, customer insights, product strategies and marketing initiatives. Troubleshoots and resolves day-to-day issues or problems affecting quality and delivery of all projects. Applies industry best practices.

  • Routes all creative layouts through legal, 3rd party, business owners and management to obtain approvals. Day-to-day contact for internal customers and agency partners on program execution.

  • Contributes in developing customer journey strategy based on prioritization, marketing initiatives, timelines, production planning. Collaborate with merchandising execution team on placement strategy to deliver on Company and Marketing initiatives, for all channels and fleet store types.

  • Provides leadership on high visible initiatives acting as primary contact for project planning and creative execution.

  • Provides team leadership for Creative Merchandising managers providing assistance on reviews, brand input and job prioritization. Consults with team on higher complex initiatives, for problem solving.

  • Provides leadership for agency partnerships giving direction on prioritization and overall creative reviews.

  • Provide leadership for traffic management between agencies, creative managers and production team. Lead for cross functional team efforts for status, driving deadlines.

The experience you'll bring.

  • Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

  • 5+ years experience in Retail collateral management, Advertising creative development, Marketing or Advertising field.

  • Strong time-management, project management and organization skills with the ability to manage and prioritize multiple overlapping projects; attention to detail

  • Ability to work with all levels of management

  • Agency and vendor management experience

Position details

Req ID: 193086BR

Department: Marketing

Travel Required: No



Job Detail

Account Executive, SMB Team Sales - T-Mobile
Posted: Mar 30, 2022 01:51
Reston, Virginia

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

This role will meet and exceed monthly sales quota objectives by successfully supporting your team in acquiring accounts within multiple geographic territories and will ultimately have the opportunity to own a geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services, tailoring customer recommendations to negotiate and close business.

What you'll do in your role.

  • Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking

  • Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories

  • Negotiate and close deals

  • Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings

  • Devise creative and effective sales approaches, solutions and proposals

  • Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting

  • Also responsible for other Duties/Projects as assigned by business management as needed

The experience you'll bring.

  • Bachelor's Degree

  • Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations

  • 1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment

  • Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking

  • Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail

  • Communication: Excellent Interpersonal, Written, And Oral Communication Skills

  • Negotiation: Effective Negotiating And Closing Skills

What's in it for you:

  • Competitive base pay, plus commission

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

Why T-Mobile?

When you go all in with T-Mobile, you've got a group of hardworking, dedicated people behind you every step of the way. We believe that when one person succeeds, we all succeed. We encourage growth and innovation and offer a workplace culture like no other. Apply to join us today.

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193345BR

Department: Business Sales

Travel Required: No



Job Detail