Company Detail

Job Description

Overview

To lead, develop and supervise the performance of team members within Mortgage Records. To plan, control and monitor daily operations of section. To ensure the quality, accuracy and speed of documents processed as well as compliance with applicable investor, state and federal guidelines. Ensure the quality, accuracy and speed of processing members' and internal partners request for documentation, Paid In full mortgage loans and Release of Satisfactions/documents processed as well as compliance with applicable investor, state and federal, regulatory guidelines (i.e. CFPB). To support Mortgage and Equity Servicing management to ensure processes and procedures are consistent and in alignment with department/organizational objectives. Ensure regulatory deadlines are met to avoid incurring heavy fines/penalties. Establishing and monitoring vendor's performance. Oversee third party vendors for accuracy and timely, accurate processing.

Responsibilities

• Supervise Mortgage Records output and trends to ensure completeness, accuracy and compliance with applicable rules and regulations (FNMA, FHLMC, GNMA, federal, state, Investor and Navy Federal Credit Union regulations and guidelines)

• Supervise and ensure, National Credit Union Association (NCUA) Consumer Financial Bureau (CFPB),FNMA, GNMA, FHLMC and MERS regulations are followed for the maintenance, recording and retention of mortgage/equity documents

• Develop safeguards to ensure the safety of original critical documents to mitigate the risk of loss with potential of critical financial losses.

• Oversee completion of the Daily/Monthly Reconciliation of Mortgage Notes according to the investor's guidelines. (FNMA, GNMA FHLMC, MERS)

• Monitor and keep current on changes within the Real Estate Procedures Act (RESPA), Consumer Financial Protection Bureau (CFPB) and Secondary Marketing Investor guidelines.

• Review production and exception reports; identify issues affecting turnaround times and productivity

• Ensure accuracy of reports that are presented to all levels of management and various business units

• Monitor work volume and multiple compliance work queues; adjust work assignments to meet work volume fluctuations and regulatory deadlines

• Provide clear direction to ensure business unit goals & objectives align with section and department priorities

• Analyze workflow, procedures, and practices, and make recommendations/implement corrective action to improve quality and/or efficiency

• Involved in driving continuous process improvement to increase member experience quality; reduce losses; minimize financial risk and maintain high operational efficiency

• Monitor and responds to the most complex member and employee inquiries regarding records/files

• Monitor and validate the Paid in Full Notes and Lien Releases are provided to members within the regulatory guidelines

• Develop safeguards to ensure the integrity of financial data transferred between systems and provided to members.

• Confirm all parties involved in the lien release process are kept informed of the vendor's status and performance.

• Collaborate with Compliance, vendors and other business units within and outside of Mortgage Servicing to ensure functions performed are in compliance with applicable federal, state and industry laws, regulations, guidelines and service level agreements.

• Collaborate with business units, Information Service Department (ISD) and all levels of NFCU staff to explore expanded utilization of imaging technology and address imaging issues/services

• Ensure optimum performance of imaging equipment through preventative maintenance and collaboration with vendors and field engineers

• Maintain a current and thorough knowledge of image processing rules and regulations, equipment specifications, and operating procedures

• Act as Assistant Manager in the incumbent's absence

• Prepare, conduct and review performance appraisals

• Monitor and communicate changes to Post Settlement Operations/Account Servicing/Escrow Servicing Management (mortgage loans/discrepancies) rules and regulations affecting policies and procedures

• Perform supervisory duties

• Set performance standards and expectations

• Select, measure, reward, counsel and develop team members

• Prepare management and financial reports

• Provide input to Annual Financial Plan (AFP)

• Perform other duties as assigned

Qualifications

• Advanced knowledge of federal guidelines/laws pertaining to state and federal laws related to mortgage loans and servicing (e.g., HUD, the Real Estate Settlement Procedures Act, etc.) and insurance regulations that affect the establishment/administration of state escrow requirements

• Advanced knowledge of accounting, credit, and/or lending principles and techniques

• Working knowledge of applicable NCUA and federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts

• Working knowledge of multiple financial products such as consumer or mortgage loans, credit cards, savings/checking accounts, etc.

• Ability to work effectively and efficiently with automated systems

• Experience in supervising and leading employees

• Experience in applications/systems analysis, workflow or procedural analysis

• Experience in researching, compiling, and documenting data, business processes, and workflow

• Working knowledge of Mortgage Production and or Mortgage Servicing Systems

• Effective word processing and spreadsheet software skills

• Advanced research, analytical, and problem solving skills

• Effective database and presentation software skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Advanced organizational, planning and time management skills

• Advanced verbal and written communication skills

• Advanced skill interacting tactfully and effectively in difficult situations

• Effective skill analyzing and organizing problems or work processes for technical solutions

• Advanced skill resolving conflicting requests and meeting changing requirements

Desired Qualification(s)

• Familiarity with Navy Federal's functions, philosophy, operations and organizational objectives

• Familiarity with Navy Federal products, services, programs, policies and procedures

• Working knowledge Real Estate Lending systems, policies, procedures, practices and/or actions

• Mortgage Serving System (i.e. BKFS) experience

• Bachelor's Degree in Business, Finance or related field or equivalent education/experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16578

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Perform complex analytical and statistical modeling on large data sets to support various business operations and organizational objectives. Define data requirements, perform data collection, processing, cleaning, analysis, modeling and visualization. Identify data patterns and trends to answer business questions and improve decision making. Identify opportunities to increase efficiency and automation of data analysis processes and procedures. Participate on complex, essential projects working under minimal supervision and with latitude for independent judgment. Accountable for completion of assigned projects and deliverables. Highly skilled and proficient in discipline with demonstrated achievement of results.

Responsibilities

• Develop, maintain, and manage advanced reporting, dashboards, data models and analytical results

• Understand and build complex forecasting models and develop efficient ways for testing accuracy of reported results

• Evaluate and define functional requirements for analytics and business intelligence (BI) solutions

• Retrieve, analyze and validate data and test accuracy of reported results

• Work directly with project leads to understand requirements and propose key analytics solutions to drive effective decision-making and influence business objectives

• Produce actionable reports that demonstrate key performance indicators, identify areas of improvement for current operations, and show root cause analysis of problems

• Analyze and summarize business operations, customer and/or economic data in order to improve business intelligence, optimize operating effectiveness and predict business outcomes

• Identify trends and patterns in business data; create data visualizations to support business decision making

• Build new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements

• Perform data extraction, analysis, processing, and storage to support business unit objectives.

• Support complex Data Science and Big Data projects

• Effectively communicate data outcomes to business stakeholders and leadership

• Mentor and guide less experienced staff

• Maintain and enhance Power BI Reports

• Identify and analyze opportunities for new and/or improved processes, data, or technology to optimize business data analysis projects.

• Perform other duties as assigned

Qualifications

• Advanced skill in the use of measurement and statistical practices to analyze current and historical data to make predictions, identify risks, and opportunities enabling better decisions on planned/future events

• Advanced skill in understanding and analyzing models that predict the probability of an outcome

• Advanced skill in programming languages such as R, SAS, Python, and SQL.

• Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, related analytical tools and programming languages

• Significant experience in problem resolution including determining root cause, scope and scale of issues

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Significant experience using analytical and database software, data profiling tools; data movement and data visualization tools such as Tableau, Power Bi

• Working knowledge of the process in sourcing raw data and cleansing techniques

• Working knowledge of data warehousing, data cleaning, and other analytical techniques required for data usage

• Advanced knowledge of and the ability to perform basic statistical analysis such as measures of central tendency, normal distribution, variance, standard deviation, basic tests, correlation, and regression techniques

• Advanced knowledge of data models, design tools, business/technical requirements, statistical programming languages, data queries

• Demonstrates a key understanding of multiple database concepts and data flows

• Working knowledge of various data structures and ability to extract data sources (e.g., PySpark, PowerBI)

• Working knowledge of mapping techniques and data pipelines

• Advanced skill interpreting, extrapolating and interpolating data for statistical research and modeling

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Advanced skill identifying and analyzing business requirements and recommending solutions

• Effective skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced skill in understanding and communicating data presented in models, charts, and tables and transforming it into a format that is useful to the business and aids effective decision making

• Advanced skill in collecting and manipulating data used in effective decision making

• Advanced SQL skills

• Advanced Microsoft Excel skills

• Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field, or the equivalent combination of training, education and experience

Desired Qualification(s)

• Working knowledge of Navy Federal Human Resources policies, procedures, and programs

• Working knowledge of process automation

• General understanding of accounting principles and techniques

• Advanced degree in Information Systems, Computer Science, Engineering, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16580

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Perform complex analytical and statistical modeling on large data sets to support various business operations and organizational objectives. Define data requirements, perform data collection, processing, cleaning, analysis, modeling and visualization. Identify data patterns and trends to answer business questions and improve decision making. Identify opportunities to increase efficiency and automation of data analysis processes and procedures. Participate on complex, essential projects working under minimal supervision and with latitude for independent judgment. Accountable for completion of assigned projects and deliverables. Highly skilled and proficient in discipline with demonstrated achievement of results.

Responsibilities

• Develop, maintain, and manage advanced reporting, dashboards, data models and analytical results

• Understand and build complex forecasting models and develop efficient ways for testing accuracy of reported results

• Evaluate and define functional requirements for analytics and business intelligence (BI) solutions

• Retrieve, analyze and validate data and test accuracy of reported results

• Work directly with project leads to understand requirements and propose key analytics solutions to drive effective decision-making and influence business objectives

• Produce actionable reports that demonstrate key performance indicators, identify areas of improvement for current operations, and show root cause analysis of problems

• Analyze and summarize business operations, customer and/or economic data in order to improve business intelligence, optimize operating effectiveness and predict business outcomes

• Identify trends and patterns in business data; create data visualizations to support business decision making

• Build new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements

• Perform data extraction, analysis, processing, and storage to support business unit objectives.

• Support complex Data Science and Big Data projects

• Effectively communicate data outcomes to business stakeholders and leadership

• Mentor and guide less experienced staff

• Maintain and enhance Power BI Reports

• Identify and analyze opportunities for new and/or improved processes, data, or technology to optimize business data analysis projects.

• Perform other duties as assigned

Qualifications

• Advanced skill in the use of measurement and statistical practices to analyze current and historical data to make predictions, identify risks, and opportunities enabling better decisions on planned/future events

• Advanced skill in understanding and analyzing models that predict the probability of an outcome

• Advanced skill in programming languages such as R, SAS, Python, and SQL.

• Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, related analytical tools and programming languages

• Significant experience in problem resolution including determining root cause, scope and scale of issues

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Significant experience using analytical and database software, data profiling tools; data movement and data visualization tools such as Tableau, Power Bi

• Working knowledge of the process in sourcing raw data and cleansing techniques

• Working knowledge of data warehousing, data cleaning, and other analytical techniques required for data usage

• Advanced knowledge of and the ability to perform basic statistical analysis such as measures of central tendency, normal distribution, variance, standard deviation, basic tests, correlation, and regression techniques

• Advanced knowledge of data models, design tools, business/technical requirements, statistical programming languages, data queries

• Demonstrates a key understanding of multiple database concepts and data flows

• Working knowledge of various data structures and ability to extract data sources (e.g., PySpark, PowerBI)

• Working knowledge of mapping techniques and data pipelines

• Advanced skill interpreting, extrapolating and interpolating data for statistical research and modeling

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Advanced skill identifying and analyzing business requirements and recommending solutions

• Effective skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced skill in understanding and communicating data presented in models, charts, and tables and transforming it into a format that is useful to the business and aids effective decision making

• Advanced skill in collecting and manipulating data used in effective decision making

• Advanced SQL skills

• Advanced Microsoft Excel skills

• Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field, or the equivalent combination of training, education and experience

Desired Qualification(s)

• Working knowledge of Navy Federal Human Resources policies, procedures, and programs

• Working knowledge of process automation

• General understanding of accounting principles and techniques

• Advanced degree in Information Systems, Computer Science, Engineering, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16580-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 1140 North Military Highway, Suite 820, Norfolk, VA 23502

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15095

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration. To manage and facilitate implementation and coordination of multiple, large, and highly complex programs that affect and involve business unit activities. Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases. Create, design and manage program deliverables and solutions on schedule and within scope and budget.

Responsibilities

• Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management

• Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans

• Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations

• Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback

• Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manage program budgets including risk and impact of changes to program plans

• Identify and minimizes risks or constraints that would impact program deliverables

• Identify, communicate, and resolve branch/division/department or cross-organizational areas of concern, that may impede or impact other programs/projects/initiatives

• Maintain/archive program documentation

• Ensure program deliverables are met in accordance with expectations

• Prioritize and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements

• Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for employee development gaps and establish solutions

• Manage multiple, large, and highly complex programs

• Serve on teams and task groups for programs or initiatives of significant impact within the business unit &/or across the organization

• Ensure effective initiative management of programs from inception through implementation

• Mentor members of the team within the branch to ensure cooperation and consistent application of policies and procedures

• Participate in developing, modifying and executing department policies, standards, and processes

• Provides guidance on issues having department and/or organization-wide impact

• Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

• Solves highly technical and complex problems

• Perform other duties as assigned

Qualifications

• Significant experience in workflow and program development including development of requirements documents, procedures, and implementation plans

• Extensive experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment

• Extensive experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in leading, training, guiding and mentoring others

• Extensive experience in working with leadership and management in diverse and complex operational environments

• that govern the business unit's products/services

• Expert project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Expert planning, organizational and problem-solving skills

• Expert skill identifying and analyzing business requirements and recommending solutions

• Expert innovative thinking skills to solve problems and facilitate the decision-making process

• Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences

• Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships

• Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience

Desired Qualification(s)

• Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies

• Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience

• Project Management Professional (PMP), or the equivalent combination of training, education, and experience

• Experience creating and managing org-wide leadership talent development programs with a focus on Executive leadership roles

• Experience consulting and interacting professionally with Executive level leadership

• Expert-level communication skills

• Agile project management skills

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15044-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration. To manage and facilitate implementation and coordination of multiple, large, and highly complex programs that affect and involve business unit activities. Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases. Create, design and manage program deliverables and solutions on schedule and within scope and budget.

Responsibilities

• Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management

• Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans

• Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations

• Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback

• Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manage program budgets including risk and impact of changes to program plans

• Identify and minimizes risks or constraints that would impact program deliverables

• Identify, communicate, and resolve branch/division/department or cross-organizational areas of concern, that may impede or impact other programs/projects/initiatives

• Maintain/archive program documentation

• Ensure program deliverables are met in accordance with expectations

• Prioritize and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements

• Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for employee development gaps and establish solutions

• Manage multiple, large, and highly complex programs

• Serve on teams and task groups for programs or initiatives of significant impact within the business unit &/or across the organization

• Ensure effective initiative management of programs from inception through implementation

• Mentor members of the team within the branch to ensure cooperation and consistent application of policies and procedures

• Participate in developing, modifying and executing department policies, standards, and processes

• Provides guidance on issues having department and/or organization-wide impact

• Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

• Solves highly technical and complex problems

• Perform other duties as assigned

Qualifications

• Significant experience in workflow and program development including development of requirements documents, procedures, and implementation plans

• Extensive experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment

• Extensive experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in leading, training, guiding and mentoring others

• Extensive experience in working with leadership and management in diverse and complex operational environments

• that govern the business unit's products/services

• Expert project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Expert planning, organizational and problem-solving skills

• Expert skill identifying and analyzing business requirements and recommending solutions

• Expert innovative thinking skills to solve problems and facilitate the decision-making process

• Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences

• Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships

• Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience

Desired Qualification(s)

• Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies

• Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience

• Project Management Professional (PMP), or the equivalent combination of training, education, and experience

• Experience creating and managing org-wide leadership talent development programs with a focus on Executive leadership roles

• Experience consulting and interacting professionally with Executive level leadership

• Expert-level communication skills

• Agile project management skills

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 50 Hampton Club Drive, Hampton, VA 23666

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15099

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration. To manage and facilitate implementation and coordination of multiple, large, and highly complex programs that affect and involve business unit activities. Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases. Create, design and manage program deliverables and solutions on schedule and within scope and budget.

Responsibilities

• Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management

• Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans

• Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations

• Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback

• Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manage program budgets including risk and impact of changes to program plans

• Identify and minimizes risks or constraints that would impact program deliverables

• Identify, communicate, and resolve branch/division/department or cross-organizational areas of concern, that may impede or impact other programs/projects/initiatives

• Maintain/archive program documentation

• Ensure program deliverables are met in accordance with expectations

• Prioritize and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements

• Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for employee development gaps and establish solutions

• Manage multiple, large, and highly complex programs

• Serve on teams and task groups for programs or initiatives of significant impact within the business unit &/or across the organization

• Ensure effective initiative management of programs from inception through implementation

• Mentor members of the team within the branch to ensure cooperation and consistent application of policies and procedures

• Participate in developing, modifying and executing department policies, standards, and processes

• Provides guidance on issues having department and/or organization-wide impact

• Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

• Solves highly technical and complex problems

• Perform other duties as assigned

Qualifications

• Significant experience in workflow and program development including development of requirements documents, procedures, and implementation plans

• Extensive experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment

• Extensive experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in leading, training, guiding and mentoring others

• Extensive experience in working with leadership and management in diverse and complex operational environments

• that govern the business unit's products/services

• Expert project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Expert planning, organizational and problem-solving skills

• Expert skill identifying and analyzing business requirements and recommending solutions

• Expert innovative thinking skills to solve problems and facilitate the decision-making process

• Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences

• Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships

• Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience

Desired Qualification(s)

• Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies

• Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience

• Project Management Professional (PMP), or the equivalent combination of training, education, and experience

• Experience creating and managing org-wide leadership talent development programs with a focus on Executive leadership roles

• Experience consulting and interacting professionally with Executive level leadership

• Expert-level communication skills

• Agile project management skills

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15044-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide operational support to the business unit. To support the performance of studies, analyses, and evaluation of processes, products, or services. To contribute to projects and initiatives.

Responsibilities

• Provides operational support that directly affects the business unit functions.

• Completes and/or monitors internal processes and performs quality control to ensure adherence to regulations, Navy Federal policies, and industry practices

• Identifies, researches, and documents operational correlations and may administer operational workflow and functions

• Detects errors and initiates or arranges for corrective action; follows through with cognizant parties to ensure resolution

• Assists management or analysts with developing and recommending enhancements to improve operational processes and procedures

• Assists in the development of user requirements; may test new/enhanced systems and assist in training staff

• Acts as the business unit point-of-contact for cross-organization matters; resolves/oversees resolution of customer issues

• Develops and applies a sound understanding of the business unit's functions and their relationship to those of other business units

• Serves as a backup to other staff members during peak business volume

• Assists management and/or analysts in compiling, reviewing, and preparing data to be used in the analysis of operations, services, and products.

• Researches, gathers, and synthesizes data; presents conclusions and recommendations to management

• Prepares summaries, analyses, reports, charts, graphs, instructions, memoranda, and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Reviews studies, reports, and surveys and provides summaries to department leadership

• Supports projects and initiatives within the business unit and/or across the organization.

• Participates in the planning, development, implementation, and maintenance of new and existing programs, campaigns, and special offers

• Administers project plans, coordinates the collection of input from functional areas, and assists in the execution of related activities

• Researches audit findings, prepares response, and forwards to management

• Participates in the review of Navy Federal Instructions, policy/procedural documents, and study/survey responses

• Maintains knowledge of corporate business plans, marketing efforts, and operational/business requirements

• Works under general supervision and follows standard course of action, with limited discretion, to achieve results and/or improve efficiency

• May adapt or modify standard processes, procedures, etc.; offers suggestions and recommendations for operations, with limited impact

• Performs directed research; identifies and gathers data; prepares standard reports for analysis

• Participates in projects and typically receives guidance and instructions from management

• Performs other related duties as assigned.

Qualifications

• Ability to follow and interpret instructions and procedures to accomplish assignments

• Working knowledge of word processing, spreadsheet, database, and presentation software

• Progressively responsible experience that demonstrates knowledge, understanding, and application of operational support skills, methods, and procedures, preferably in a financial institution

• Demonstrated data gathering and organizational skills

• Good written, verbal, and interpersonal skills

Desired Qualification(s)

• Knowledge of, and experience with, credit union or retail banking operations

• Knowledge of Navy Federal Credit Union, its organization, operations, policies, procedures, products, and services

• Education above the high school level with course concentration in business or related field

Hours: Tuesday - Friday, 9:00AM - 5:30PM and Saturday, 8:00AM - 4:30PM CT

(Training will be approximately 6 weeks fully on Campus from 8:00AM - 4:30PM CT Hybrid)

Location: 5550 Heritage Oaks Dr., Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15135

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To serve as provider and subject matter expert of M365 (formerly O365) delivering service to the organization. Work with Enterprise Architecture and Security to architect M365 tenant level policies that support the M365 services and tool sets such as SharePoint, One Drive for Business, Outlook, MS Teams and others. Understand Microsoft Purview, Microsoft Defender and other tools used to administer and support M365.

To provide forward-looking, industry perspective and is responsible for the full lifecycle process of the service including definition, execution, and governance. To develop and implement resource strategy for the respective service. The Engineer will oversee services with the end user in mind with high complexity of low to medium maturity (Service impact - medium to high breadth and depth). Operates with no supervision in a complex environment and serves as a mentor to others. Provides in-depth market assessment of potential vendors and partners with Vendor Managers to prepare contracts with approved vendors.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

- Lead integration of product technologies with respect to Microsoft M365 and/or other Collaboration tool suites

- Define the application design and delivery adhering to a Service Oriented Architecture paradigm, so that different components work seamlessly

- Drive system requirements, system specifications, input/output processes and working parameters by using systems engineering best practices

- Lead the development work streams responsible for creating compliant platforms

- Responsible for systems analysis, design, development, integration, enhancement, and deployment as well as application support for various applications

- Lead the deployment of new modules, upgrades and fixes

- Define, develop or modify software application modules or enterprise wide software systems using disciplined development processes

- Implement integration plans and interface

- Develop and define clear core work definitions, process flows and operating models; demonstrate the complete life cycle and capabilities of the Service

- Leverage standard templates, tools and organizational strategy to define ISD services and ensure practices and processes are standardized and repeatable

- Guide and analyze benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance

- Bring external perspective and ideas from relevant sources, keep current with technology, government/policy impacts and industry best practices

- Partner with Enterprise Architects to determine and define the technical architecture required to implement and support the Service

- Evaluates the performance and trends of assigned services to customers, including defined KPIs and SLAs and ensures service levels are achieved in line with SLAs and SLOs

- Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)

- Ensure effective and efficient allocation of staff resources (supply) to service projects and initiatives (demand) by scoping out length and duration of projects

- Establish workforces by identifying the skills required to fulfill project portfolio needs and provide a steady availability of high quality resources

- Build organizational capability by strengthening and adding new capabilities, technical skills, and competencies, and eliminates low-value activity with view to long range goals

- Perform benchmarking and trend analysis to incorporate continuous improvement or defined enhancements into the Service(s) functions

- Partner with ISD Resource and Vendor Managers to ensure that the right resources (skills, competencies, team size) are available and obtainable

- Provide constructive and actionable feedback to resources, Resource Managers and Vendor Managers to ensure expected performance and satisfy service SLAs

- Ensures compliance with Navy Federal's ISD standards, practices and processes

- Perform other related duties as assigned

Qualifications

- Bachelor's Degree in Information Technology, Computer Science or other related field, or equivalent experience

- Significant experience with Microsoft M365 and/or other Collaboration tool suites

- Significant experience with voice technology and telephony solutions.

- Skilled at balancing technical decisions with security and end user impacts

- Skilled at facilitating conversation to build consensus around decisions to move projects and programs forward

- Experience with Product Owner and/or Product Governance

- Experience in resource allocation

- Experience in Agile methodology

- Prior experience leading IT (Information Technology) technical staff

- Advanced knowledge of Service Life Cycle

- Advanced verbal and written communication skills

- Advanced research, analytical, and problem solving skills

- Effective in producing desired results and achieving goals and objectives

- Experience in working with all levels of staff, management, stakeholders, vendors

- Effective skill presenting findings, conclusions, alternatives and information clearly and concisely

- Effective skill relationship building, negotiation and facilitation skills

Desired

- Desired - Knowledge of NFCU operations, processes and procedures

- Desired - Certification in appropriate area: PMP, ITIL, etc.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15189-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Navy Federal's Internal Audit team is in the midst of an exciting transformational journey to become a best-in-class Audit function! It is our vision to be a preferred advisor to the business by building and cultivating trust through the consistent execution of high-quality and risk-focused audit and advisory work. We're focused on implementing efficient processes, maximizing our use of technology, integrating data analytics into everything we do, and investing in our biggest asset, our people. If this sounds like the type of team you'd like to be a part of, then we want to learn more about you!

To develop the strategy and lead the execution of the activities of Internal Audit's Technology & Analytics team. Direct and oversee Internal Audit's use of technology and data analytics to enable efficient, effective, and robust audit testing and risk assessment that identifies key risks, insights, and opportunities for improvement. Direct and manage communications and reporting for key audiences including executive leadership and the Supervisory Committee. Establish processes and procedures that align with Navy Federal and industry standards. Serve as Internal Audit liaison for enterprise-wide data analytics initiatives.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Develop and lead execution of Internal Audit's strategy for leveraging technology and data analytics to drive deeper and more robust audit coverage

• Collaborate with audit teams throughout all phases of the audit lifecycle to facilitate data-driven audit work

• Utilize data analytics tools and techniques to test against large data sets and full populations, identify anomalies and trends, and recommend opportunities to strengthen controls and risk management practices

• Develop processes and procedures to access, extract, analyze, and retain data that ensures data quality and integrity in alignment with Navy Federal standards

• Facilitate deep relationships with business partners to drive increased access to data and reduce data acquisition pain points

• Oversee the development and implementation of technology solutions for improved IA efficiency and effectiveness, including implementation of automation and continuous auditing techniques

• In collaboration with the Information Services Department, oversee administration and maintenance of Internal Audit technology solutions in accordance with Navy Federal standards

• Implement quality assurance activities to ensure the completeness, accuracy, and reliability of Internal Audit's use of data analytics

• Collaborate and provide strategic guidance and expertise to audit teams regarding the coverage of models and model risk during operational and integrated audits

• In collaboration with Internal Audit executive leadership, lead the development of department-wide Objectives and Key Results to measure and monitor Internal Audit's strategic transformation

• Oversee the creation and continuous improvement of metrics, dashboards, and reporting that provide accurate, timely, and relevant insights on Internal Audit's operational and strategic goals

• Manage and enhance Internal Audit reporting to address the needs of executive leadership and the Supervisory Committee

• Develop and facilitate training for the entire Internal Audit staff on data analytics tools and techniques to enhance the team's data analytics capabilities

• Represent Internal Audit on enterprise-wide initiatives related to data analytics

• Partner with leaders across Navy Federal and leverage enterprise-wide solutions in data analytics tools to enhance Internal Audit's own technology suite

• Provide overall leadership to large strategic projects or programs; ensure effective management of projects from inception through implementation

• Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units

• Ensure compliance with all applicable state and federal regulations and legislation

• Perform supervisory/managerial responsibilities

• Ensure adequate/skilled staffing; select employees

• Establish performance goals and priorities

• Prepare, conduct and review performance appraisals

• Develop, mentor and counsel staff

• Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)

• Ensure section/branch goals and objectives align with division/department strategy

• Ensure efficiency of operations

• Perform other duties as assigned

Qualifications

• Significant experience in Risk Management, Internal Controls, and Audit concepts and practices

• Extensive experience using various data analytics tools and techniques and statistical modeling software

• Expert in serving as the conduit between technology experts, business leaders, distilling complex problems and delivering actionable analytics to various audiences including executive leadership

• Significant experience in demonstrating innovation, thought-leadership, initiative-taking, decision-making and creativity solving highly complex business problems

• Significant experience managing multiple priorities independently and/or in a team environment to achieve goals

• Significant experience supervising and leading professional employees

• Expert skill leading with diplomacy and tact while maintaining appropriate assertiveness and persistence

• Expert skill to influence, negotiate and & persuade to reach agreeable exchange & positive outcomes

• Expert skill exercising initiative and using good judgment to make sound decisions

• Advanced skill interacting with all levels of staff, stakeholders, and vendors; deliver expert guidance to management including Executive Management and C-level suite

• Significant experience collaborating across organizational boundaries and building partnerships across various functions

• Expert skill applying results-oriented leadership in a challenging environment

• Expert skill producing desired results and achieving goals and objective

• Expert skill developing and implementing programs in a leadership role, providing vision and strategic thinking around a full range of decisions and issues

• Significant experience in change management processes, including strategies, business processes, education and communication

• Advanced knowledge of project/program management processes and methodologies

• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely

• Expert analytical/quantitative, reconciliation and deductive reasoning skills

• Expert database, word processing, spreadsheet, and presentation software skills

• Bachelor's Degree in a quantitative field such as Economics, Finance, Math, Statistics, Analytics, Business Administration, or the equivalent combination of education, training, and/or experience

Hours: Monday - Friday, 8:30AM - 4:30PM

Location: 820 Follin Ln. Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15165

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To serve as provider and subject matter expert of M365 (formerly O365) delivering service to the organization. Work with Enterprise Architecture and Security to architect M365 tenant level policies that support the M365 services and tool sets such as SharePoint, One Drive for Business, Outlook, MS Teams and others. Understand Microsoft Purview, Microsoft Defender and other tools used to administer and support M365.

To provide forward-looking, industry perspective and is responsible for the full lifecycle process of the service including definition, execution, and governance. To develop and implement resource strategy for the respective service. The Engineer will oversee services with the end user in mind with high complexity of low to medium maturity (Service impact - medium to high breadth and depth). Operates with no supervision in a complex environment and serves as a mentor to others. Provides in-depth market assessment of potential vendors and partners with Vendor Managers to prepare contracts with approved vendors.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

- Lead integration of product technologies with respect to Microsoft M365 and/or other Collaboration tool suites

- Define the application design and delivery adhering to a Service Oriented Architecture paradigm, so that different components work seamlessly

- Drive system requirements, system specifications, input/output processes and working parameters by using systems engineering best practices

- Lead the development work streams responsible for creating compliant platforms

- Responsible for systems analysis, design, development, integration, enhancement, and deployment as well as application support for various applications

- Lead the deployment of new modules, upgrades and fixes

- Define, develop or modify software application modules or enterprise wide software systems using disciplined development processes

- Implement integration plans and interface

- Develop and define clear core work definitions, process flows and operating models; demonstrate the complete life cycle and capabilities of the Service

- Leverage standard templates, tools and organizational strategy to define ISD services and ensure practices and processes are standardized and repeatable

- Guide and analyze benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance

- Bring external perspective and ideas from relevant sources, keep current with technology, government/policy impacts and industry best practices

- Partner with Enterprise Architects to determine and define the technical architecture required to implement and support the Service

- Evaluates the performance and trends of assigned services to customers, including defined KPIs and SLAs and ensures service levels are achieved in line with SLAs and SLOs

- Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)

- Ensure effective and efficient allocation of staff resources (supply) to service projects and initiatives (demand) by scoping out length and duration of projects

- Establish workforces by identifying the skills required to fulfill project portfolio needs and provide a steady availability of high quality resources

- Build organizational capability by strengthening and adding new capabilities, technical skills, and competencies, and eliminates low-value activity with view to long range goals

- Perform benchmarking and trend analysis to incorporate continuous improvement or defined enhancements into the Service(s) functions

- Partner with ISD Resource and Vendor Managers to ensure that the right resources (skills, competencies, team size) are available and obtainable

- Provide constructive and actionable feedback to resources, Resource Managers and Vendor Managers to ensure expected performance and satisfy service SLAs

- Ensures compliance with Navy Federal's ISD standards, practices and processes

- Perform other related duties as assigned

Qualifications

- Bachelor's Degree in Information Technology, Computer Science or other related field, or equivalent experience

- Significant experience with Microsoft M365 and/or other Collaboration tool suites

- Significant experience with voice technology and telephony solutions.

- Skilled at balancing technical decisions with security and end user impacts

- Skilled at facilitating conversation to build consensus around decisions to move projects and programs forward

- Experience with Product Owner and/or Product Governance

- Experience in resource allocation

- Experience in Agile methodology

- Prior experience leading IT (Information Technology) technical staff

- Advanced knowledge of Service Life Cycle

- Advanced verbal and written communication skills

- Advanced research, analytical, and problem solving skills

- Effective in producing desired results and achieving goals and objectives

- Experience in working with all levels of staff, management, stakeholders, vendors

- Effective skill presenting findings, conclusions, alternatives and information clearly and concisely

- Effective skill relationship building, negotiation and facilitation skills

Desired

- Desired - Knowledge of NFCU operations, processes and procedures

- Desired - Certification in appropriate area: PMP, ITIL, etc.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15189

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 5226 Monticello Avenue, Suite F-100, Williamsburg, VA 23188

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15131

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Navy Federal's Internal Audit team is in the midst of an exciting transformational journey to become a best-in-class Audit function! It is our vision to be a preferred advisor to the business by building and cultivating trust through the consistent execution of high-quality and risk-focused audit and advisory work. We're focused on implementing efficient processes, maximizing our use of technology, integrating data analytics into everything we do, and investing in our biggest asset, our people. If this sounds like the type of team you'd like to be a part of, then we want to learn more about you!

To develop the strategy and lead the execution of the activities of Internal Audit's Technology & Analytics team. Direct and oversee Internal Audit's use of technology and data analytics to enable efficient, effective, and robust audit testing and risk assessment that identifies key risks, insights, and opportunities for improvement. Direct and manage communications and reporting for key audiences including executive leadership and the Supervisory Committee. Establish processes and procedures that align with Navy Federal and industry standards. Serve as Internal Audit liaison for enterprise-wide data analytics initiatives.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Develop and lead execution of Internal Audit's strategy for leveraging technology and data analytics to drive deeper and more robust audit coverage

• Collaborate with audit teams throughout all phases of the audit lifecycle to facilitate data-driven audit work

• Utilize data analytics tools and techniques to test against large data sets and full populations, identify anomalies and trends, and recommend opportunities to strengthen controls and risk management practices

• Develop processes and procedures to access, extract, analyze, and retain data that ensures data quality and integrity in alignment with Navy Federal standards

• Facilitate deep relationships with business partners to drive increased access to data and reduce data acquisition pain points

• Oversee the development and implementation of technology solutions for improved IA efficiency and effectiveness, including implementation of automation and continuous auditing techniques

• In collaboration with the Information Services Department, oversee administration and maintenance of Internal Audit technology solutions in accordance with Navy Federal standards

• Implement quality assurance activities to ensure the completeness, accuracy, and reliability of Internal Audit's use of data analytics

• Collaborate and provide strategic guidance and expertise to audit teams regarding the coverage of models and model risk during operational and integrated audits

• In collaboration with Internal Audit executive leadership, lead the development of department-wide Objectives and Key Results to measure and monitor Internal Audit's strategic transformation

• Oversee the creation and continuous improvement of metrics, dashboards, and reporting that provide accurate, timely, and relevant insights on Internal Audit's operational and strategic goals

• Manage and enhance Internal Audit reporting to address the needs of executive leadership and the Supervisory Committee

• Develop and facilitate training for the entire Internal Audit staff on data analytics tools and techniques to enhance the team's data analytics capabilities

• Represent Internal Audit on enterprise-wide initiatives related to data analytics

• Partner with leaders across Navy Federal and leverage enterprise-wide solutions in data analytics tools to enhance Internal Audit's own technology suite

• Provide overall leadership to large strategic projects or programs; ensure effective management of projects from inception through implementation

• Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units

• Ensure compliance with all applicable state and federal regulations and legislation

• Perform supervisory/managerial responsibilities

• Ensure adequate/skilled staffing; select employees

• Establish performance goals and priorities

• Prepare, conduct and review performance appraisals

• Develop, mentor and counsel staff

• Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)

• Ensure section/branch goals and objectives align with division/department strategy

• Ensure efficiency of operations

• Perform other duties as assigned

Qualifications

• Significant experience in Risk Management, Internal Controls, and Audit concepts and practices

• Extensive experience using various data analytics tools and techniques and statistical modeling software

• Expert in serving as the conduit between technology experts, business leaders, distilling complex problems and delivering actionable analytics to various audiences including executive leadership

• Significant experience in demonstrating innovation, thought-leadership, initiative-taking, decision-making and creativity solving highly complex business problems

• Significant experience managing multiple priorities independently and/or in a team environment to achieve goals

• Significant experience supervising and leading professional employees

• Expert skill leading with diplomacy and tact while maintaining appropriate assertiveness and persistence

• Expert skill to influence, negotiate and & persuade to reach agreeable exchange & positive outcomes

• Expert skill exercising initiative and using good judgment to make sound decisions

• Advanced skill interacting with all levels of staff, stakeholders, and vendors; deliver expert guidance to management including Executive Management and C-level suite

• Significant experience collaborating across organizational boundaries and building partnerships across various functions

• Expert skill applying results-oriented leadership in a challenging environment

• Expert skill producing desired results and achieving goals and objective

• Expert skill developing and implementing programs in a leadership role, providing vision and strategic thinking around a full range of decisions and issues

• Significant experience in change management processes, including strategies, business processes, education and communication

• Advanced knowledge of project/program management processes and methodologies

• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely

• Expert analytical/quantitative, reconciliation and deductive reasoning skills

• Expert database, word processing, spreadsheet, and presentation software skills

• Bachelor's Degree in a quantitative field such as Economics, Finance, Math, Statistics, Analytics, Business Administration, or the equivalent combination of education, training, and/or experience

Hours: Monday - Friday, 8:30AM - 4:30PM

Location: 820 Follin Ln. Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15165-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To serve as provider and subject matter expert of M365 (formerly O365) delivering service to the organization. Work with Enterprise Architecture and Security to architect M365 tenant level policies that support the M365 services and tool sets such as SharePoint, One Drive for Business, Outlook, MS Teams and others. Understand Microsoft Purview, Microsoft Defender and other tools used to administer and support M365.

To provide forward-looking, industry perspective and is responsible for the full lifecycle process of the service including definition, execution, and governance. To develop and implement resource strategy for the respective service. The Engineer will oversee services with the end user in mind with high complexity of low to medium maturity (Service impact - medium to high breadth and depth). Operates with no supervision in a complex environment and serves as a mentor to others. Provides in-depth market assessment of potential vendors and partners with Vendor Managers to prepare contracts with approved vendors.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

- Lead integration of product technologies with respect to Microsoft M365 and/or other Collaboration tool suites

- Define the application design and delivery adhering to a Service Oriented Architecture paradigm, so that different components work seamlessly

- Drive system requirements, system specifications, input/output processes and working parameters by using systems engineering best practices

- Lead the development work streams responsible for creating compliant platforms

- Responsible for systems analysis, design, development, integration, enhancement, and deployment as well as application support for various applications

- Lead the deployment of new modules, upgrades and fixes

- Define, develop or modify software application modules or enterprise wide software systems using disciplined development processes

- Implement integration plans and interface

- Develop and define clear core work definitions, process flows and operating models; demonstrate the complete life cycle and capabilities of the Service

- Leverage standard templates, tools and organizational strategy to define ISD services and ensure practices and processes are standardized and repeatable

- Guide and analyze benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance

- Bring external perspective and ideas from relevant sources, keep current with technology, government/policy impacts and industry best practices

- Partner with Enterprise Architects to determine and define the technical architecture required to implement and support the Service

- Evaluates the performance and trends of assigned services to customers, including defined KPIs and SLAs and ensures service levels are achieved in line with SLAs and SLOs

- Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)

- Ensure effective and efficient allocation of staff resources (supply) to service projects and initiatives (demand) by scoping out length and duration of projects

- Establish workforces by identifying the skills required to fulfill project portfolio needs and provide a steady availability of high quality resources

- Build organizational capability by strengthening and adding new capabilities, technical skills, and competencies, and eliminates low-value activity with view to long range goals

- Perform benchmarking and trend analysis to incorporate continuous improvement or defined enhancements into the Service(s) functions

- Partner with ISD Resource and Vendor Managers to ensure that the right resources (skills, competencies, team size) are available and obtainable

- Provide constructive and actionable feedback to resources, Resource Managers and Vendor Managers to ensure expected performance and satisfy service SLAs

- Ensures compliance with Navy Federal's ISD standards, practices and processes

- Perform other related duties as assigned

Qualifications

- Bachelor's Degree in Information Technology, Computer Science or other related field, or equivalent experience

- Significant experience with Microsoft M365 and/or other Collaboration tool suites

- Significant experience with voice technology and telephony solutions.

- Skilled at balancing technical decisions with security and end user impacts

- Skilled at facilitating conversation to build consensus around decisions to move projects and programs forward

- Experience with Product Owner and/or Product Governance

- Experience in resource allocation

- Experience in Agile methodology

- Prior experience leading IT (Information Technology) technical staff

- Advanced knowledge of Service Life Cycle

- Advanced verbal and written communication skills

- Advanced research, analytical, and problem solving skills

- Effective in producing desired results and achieving goals and objectives

- Experience in working with all levels of staff, management, stakeholders, vendors

- Effective skill presenting findings, conclusions, alternatives and information clearly and concisely

- Effective skill relationship building, negotiation and facilitation skills

Desired

- Desired - Knowledge of NFCU operations, processes and procedures

- Desired - Certification in appropriate area: PMP, ITIL, etc.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15189-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

This role will function as the director of Cloud IaC & Automation for all managed VPC (virtual private cloud) workloads under the Cloud Engineering organization.

To manage, lead, and coach a team of highly skilled professionals responsible for cloud-native product engineering focused on Infrastructure as Code and Data automation and product delivery. To partner with product owners and other Cloud engineering teams to deliver secure, high performing, highly available products leveraging Infrastructure as Code technologies. The team will research, evaluate, design, implement, and maintain system and product solutions.

The role requires broad engineering experience with Microsoft Azure or comparable cloud technologies; specifically, deep technical expertise in Azure Infrastructure as Code modules; Azure Data services, Azure DevOps Repos and Pipelines; Azure Platform as a Service (PaaS); Azure Infrastructure as a Service (IaaS) and supporting technologies. Candidates filling the role will be responsible for the team's design, development, and support of Infrastructure as Code deployments of Azure resources via Azure DevOps. The candidate should have a history of having led successful product engineering deliveries in the relevant products and support of such in technically complex environments.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Lead, guide and mentor staff

• Set and manage priorities

• Set high-level technical direction for team

• Collaborate and build relationships with leadership, product owners, organizational partners and the team for both team and overall business success

• Anticipate and adjust for potential impact

• Apply engineering principles to the design and enhancement of systems

• Ensure documentation of new system components, or modifications to existing components

• Ensure the security and integrity of system and product solutions

• Full life-cycle product management

• Provide input and make budgetary recommendations regarding staffing and equipment

• Provide technical leadership in architecture discipline & development of IT solutions

Qualifications

• Strong verbal and written communication skills

• Organizational, planning and time management skills

• Database and presentation software skills

• Research, analytical, and problem solving skills

• Product Engineering expertise

• Skill exercising initiative and using good judgment to make sound decisions

• Skill guiding and training less experienced staff

• Manage complex full life-cycle IT product or teams to include cost/resource/time estimation

Specific Qualifications

• Knowledge of and adherence to change control standards and procedures, problem resolution, and troubleshooting techniques

Required Qualifications

• Strong leadership skills with successful track record of cloud delivery; partnership with, and influence of executive leadership

• Advanced expertise in Infrastructure as Code principles (IaC), and engineering IaC deployments via Azure DevOps including modules, Pipelines, and Repos

• Advanced experience in scripting with Windows PowerShell

• Advanced expertise in engineering Azure security platforms including Azure Policy, Azure Security Center, and optionally Sentinel and M365 Defender

• Advanced expertise in engineering Azure Platform as a Service (Azure PaaS) including but not limited to:

• Storage Accounts, Azure Recovery Services Vaults, Functions, Logic Apps, Web Apps, Azure SQL, Azure Active Directory, Application Insights, Virtual Networks, Application Gateway, Load Balancers

• Advanced expertise in engineering Azure Infrastructure as a Service (Azure IaaS) including but not limited to:

• Subscriptions, Resource Groups, Virtual Machines, Disks, Managed Disks, Availability Zones, Availability Sets, Azure Monitor, etc.

• Intermediate Expertise in engineering Azure Automation

• OMS, State Configuration (Azure DSC), Update Management, Runbooks, Inventory Management, Change Tracking

• Working knowledge of Active Directory, Group Policy, LDAP, Kerberos, DNS, TCP/IP, WMI, SNMP

• Working knowledge of MS SQL Server usage and administration

• Minimum of 15-20 year experience in IT with an emphasis on Cloud infrastructure and data technologies

• Minimum of 2-5 years leading teams responsible for one or more of the following or comparable technologies:

• Azure SQL Database

• Azure Key Vault

• Power BI

• Azure Analysis Service

• Azure Blob Storage

• Azure Data Bricks

• Azure Data Factory

• Azure Data Lake Storage

• Cassandra Database

• Azure Data Lake Analytics

• Azure Synapse

• Cosmos DB

Desired Qualifications

• Intermediate experience with Azure Software as a Service solutions (Azure SaaS)

• Working knowledge of ServiceNow

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 12330-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 14583 Biscayne Boulevard, North Miami, FL 33181

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15022

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 14583 Biscayne Boulevard, North Miami, FL 33181

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15022

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 6447 Grand Avenue, Gurnee, IL 60031

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15146

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Coordinates, monitors, administers, and services technical environments. Completes implementations, carries out integration activities, and provides operational support for technical environments. Perform basic/routine tasks with narrow scope.

Responsibilities

• Document problems and resolutions in organized technical detail including problem, cause, and solution

• Execute service requests from service catalog - Minor impact

• Operate and maintain high speed online printers for large scale computer operations

• Perform test, configuration, environment and preventive maintenance activities

• Identify, create, update and adhere to applicable standards and procedures

• Identify, diagnose, troubleshoot, escalate and/or resolve technical problems

• Monitor, troubleshoot and analyze systems/applications

• Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions

• Perform other duties as assigned

Qualifications

• Ability to document and apply policies, standards and procedures

• Exposure to validating system availability and performance

• Familiarity with enterprise systems, terminal knowledge and IT terminology

• Familiarity with technical inter-relationships between software/hardware and desktop/LAN/Host systems

• Familiarity with MVS and JES2 commands

• Basic skill exercising initiative and using good judgment to make sound decisions

• Basic skill in producing desired results and achieving goals and objectives

• Basic skill supporting a global 24/7, member/customer focused services operation

• Basic verbal and written communication skills

Hours: 6AM -6PM

Schedule: Week 1 - Mon, Tues, Fri, Sat / Week 2 - Sun, Wed, Thurs

Location: On Site (Vienna, VA) - opportunity to work remotely 4 days a month

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15132

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 241 Hanbury Road East, Chesapeake, VA 23322

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15167

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 7678-D Richmond Highway, Alexandria, VA 22306

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14635

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

As a member of the Enterprise Data and Information Management team, the Data Analyst will help analyze data requirements, perform data collection, processing, analysis, modeling, and visualization. This person will also help identify data patterns and trends to enable business requirements and improve decision making. The Data Analyst will work independently as a key stakeholder, contributor and subject matter expert driving complex data analysis with minimal supervision and wide latitude. This person's skills and expertise will be crucial within the team as they work on transformative initiatives within Navy Federal.

Responsibilities

• Work directly with business stakeholders to understand requirements and propose key data analytics solutions to drive decision-making

• Collaborate with business units to generate use cases to drive clarity to requirements

• Generate source to target mapping documents for data sets in collaboration with stakeholders

• Conduct data profiling to assess data quality and partner with data engineers to drive improvements

• Develop data models, document data dictionaries and related metadata

• Conduct data lineage to understand data flow from source to consumption

• Partner with test engineers on SIT and business stakeholders for UAT

• Deliver usage and adoption dashboards to track success of data analytics delivery

• Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented, and satisfied

• Design, develop, maintain, and manage highly advanced reports, dashboards, data models and analytical results of significant impact

• Ensure clear, concise, and effective communications

• Ensure compliance with Navy Federal Credit Union standards and best practices

Qualifications

• Bachelor's degree in Information Systems or the equivalent combination of training, education, and experience

• Expertise in identifying and analyzing business requirements, recommending solutions, and documentation

• Expert knowledge of data mapping techniques, data pipelines, and documenting source to target mapping tables working with business and technical stakeholders

• Expert knowledge of various data structures and the ability to extract, model and visualize relational and non-relational data sets using Python, erwin, Power BI and related tools

• Experience working with real-time data sets in cloud

• Experience working with NoSQL data stores, Data Lake, Data Warehouses and BI tools in Azure or similar

• Knowledge of standard ETL tools and techniques

• Experience with Python, SQL or similar to conduct data analysis and drive business outcomes

• Familiarity working in Agile Delivery Teams leveraging Azure Boards or similar

• Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflows

• Extensive experience in problem resolution including determining root cause, scope, and scale of issues

• Effective skill presenting findings, conclusions, alternatives, and information clearly and concisely

• Expert in understanding and communicating data presented in models, charts, and tables and transforming it into a format that is useful for decision making

• Strong verbal and written communication skills

Desired Qualifications

• Master's Degree in Information Systems, a related field, or the equivalent combination of training, education, and experience

• Knowledge of banking/financial industry trends, products, and services

• Working knowledge in any core banking solutions

• Knowledge of Navy Federal products, services, programs, policies, and procedures

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14940

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To consult with Navy Federal's leaders and business partners to identify critical learning gaps and recommend the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federal's University learning model and enterprise strategy. Collaborate enterprise-wide with operational and learning community partners to understand organizational / department learning needs and support the development of strategy-focused learning. Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Measure effectiveness of learning solutions and programs. Serve as learning subject matter expert to provide knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal's overall strategy and culture.

Responsibilities

• Consult and collaborate with business leaders to identify learning needs, gaps and updates or enhancements to existing plans. Support needs analysis on strategic requests and make learning recommendations for less complex analysis and solutions to support business objectives in alignment with Navy Federal's strategy.

• Consult and act as a resource on professional and talent development learning to either directly or indirectly support and align with enterprise strategy and needs

• Participate in the development of learning strategies, tactics and solutions and assist in the design and development of learning solutions and content for professional development and employee upskilling programs

• Facilitate learning solutions for professional development, employee upskilling and other areas as applicable in support of company-wide and/or business unit objectives

• Use quantitative and qualitative methods and metrics to measure, evaluate and analyze the effectiveness of training programs and/or immersive learning plans to ensure objectives are achieved

• Develop reference materials, support tools and leader resources that reinforce strategic learning

• Mentor less experienced team members and partner with the business to achieve desired outcomes, and in support of leaders in setting performance standards and identifying potential skill gaps related to expectations

• Act as a liaison between the Learning Solutions team, Talent Development team (when appropriate) and HR Business Partners providing swift and thorough transitions for customers and business partners

• Remain current with industry learning best practices and technical, product and program enhancements

• Participate in large-scale and/or cross-Department/Division projects and programs

• Collaborate and provide support for Sr Learning Solutions Architect in working with HR/L&TD's Vendor Partnership team

• Hybrid/Partial telework environment across multiple work locations (Determined by Business Unit Leader)

• The scope and focus of work for Learning Solutions Architects in L&TD (HR) are aligned at the enterprise level.

• Learning Solutions Architects operating outside of the HR division, will have a scope and focus that is more directly aligned to the business unit/department level needs.

• Perform other duties as assigned

Qualifications

• Experience in one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing training

• Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application

• Experience in conducting needs assessment and analysis for large scale learning solutions

• Extensive experience in synchronous learning and/or facilitation for individuals or groups

• Experience in working and participating in cross-functional, multi-dimensional teams and projects

• Expert knowledge of instructional theories, educational psychology, educational theory, tools and resources

• Experience successfully influencing, leading and/or guiding others towards goals

• Experience in organizational, planning, and project management skills and knowledge

• Demonstrated skill in effectively building relationships with and influencing team members, management, vendors, and a diverse group of stakeholders

• Demonstrated skill in compiling, organizing and presenting findings and conclusions clearly and concisely to stakeholders and management

• Advanced research, analytical, and problem-solving skills

• Strong skill communicating with all levels within an organization

• Strong skill in building strategic and execution-focused plans and alliances with partner leadership

• Advanced skill interacting tactfully and effectively in difficult situations

• Strong verbal and written communication skills to include speaking and/or presenting in front of groups in a professional setting

• Bachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 141 Security Dr Winchester, VA 22602 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15049-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Identity Systems Engineer is a technical resource with intermediate or master level skills in the architecture, design, configuration, and management of Active Directory and Microsoft Entra.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Hands-on experience designing and managing a multi-site, multi-domain Active Directory infrastructure - including expert-level knowledge of Group Policy Objects and their configuration. As evidenced by at least 1 current certification (Microsoft Certified Solutions Associate, or Microsoft Certified Solutions Expert with a focus on server infrastructure) or the equivalent experience and training

• Solid experience with design and implementation of advanced server infrastructure with skills in High Availability, Diagnostics, Capacity Management and Performance Tuning

• Implementation of SAML/OIDC authentication for 3rd party applications via ADFS, Entra SSO, & Strata Maverics

Qualifications

• Extensive experience with designing, planning, implementing and administering Active Directory including:

• Designing, Planning and Implementing Sites and Subnets

• Monitoring Active Directory Replication and tools used

• Planning a Domain Controller and Global Catalog Strategy

• Monitoring backup and restore of Active Directory

• In depth experience with design, planning and implementation of GPO's

• Preferred experience in designing, planning, implementing and administering other Identity infrastructure including:

• Active Directory Federation Services

• Microsoft Entra (formerly Azure Active Directory)

• Active Directory Lightweight Directory Services (AD-LDS)

• Strata (Maverics) Identity Orchestration

• Microsoft Enterprise PKI

Desired Qualifications

• Advanced PowerShell scripting techniques

• Development experience in goLang and YAML

• Operations will include 24x7 on-call systems support

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15070-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union