Company Detail

  • Posted - Feb 22, 2022

    Position Description If you love high profile and challenging programing p...

    Position Description If you love high profile and challenging programing projects supporting the Defense Logistics Agency - Serco has a great opportu...

    Virginia Beach, Virginia

    Posted - Feb 22, 2022

    Position Description If you love high profile and challenging programing p...

    Position Description If you love high profile and challenging programing projects supporting the Defense Logistics Agency - Serco has a great opportu...

    Virginia Beach, Virginia
  • Posted - Feb 22, 2022

    Position Description Join Serco as a Fleet Mechanic in Dayton, OH.Starting...

    Position Description Join Serco as a Fleet Mechanic in Dayton, OH.Starting hourly rate from $26-$30 based on experience and qualifications. Schedule...

    Noblesville, Indiana

    Posted - Feb 22, 2022

    Position Description Join Serco as a Fleet Mechanic in Dayton, OH.Starting...

    Position Description Join Serco as a Fleet Mechanic in Dayton, OH.Starting hourly rate from $26-$30 based on experience and qualifications. Schedule...

    Noblesville, Indiana
  • Posted - Feb 22, 2022

    Position Description If you love high profile and challenging programing p...

    Position Description If you love high profile and challenging programing projects supporting the U.S. Navy - Serco has a great opportunity for you!...

    Bremerton, Washington

    Posted - Feb 22, 2022

    Position Description If you love high profile and challenging programing p...

    Position Description If you love high profile and challenging programing projects supporting the U.S. Navy - Serco has a great opportunity for you!...

    Bremerton, Washington
  • Posted - Feb 19, 2022

    Position Description Are you an air traffic controller looking for a chall...

    Position Description Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located i...

    Henderson, Nevada

    Posted - Feb 19, 2022

    Position Description Are you an air traffic controller looking for a chall...

    Position Description Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located i...

    Henderson, Nevada
  • Posted - Feb 19, 2022

    Position Description We are seeking an Instructional Designer II to suppor...

    Position Description We are seeking an Instructional Designer II to support our Defense Ammunition Center (DAC) contract. In this position, you will...

    Oklahoma City, Oklahoma

    Posted - Feb 19, 2022

    Position Description We are seeking an Instructional Designer II to suppor...

    Position Description We are seeking an Instructional Designer II to support our Defense Ammunition Center (DAC) contract. In this position, you will...

    Oklahoma City, Oklahoma
  • Posted - Feb 19, 2022

    Position Description Navy Software Engineer If you love high profile and...

    Position Description Navy Software Engineer If you love high profile and challenging programing projects supporting the US Navy- Serco has a great o...

    Washington, District Of Columbia

    Posted - Feb 19, 2022

    Position Description Navy Software Engineer If you love high profile and...

    Position Description Navy Software Engineer If you love high profile and challenging programing projects supporting the US Navy- Serco has a great o...

    Washington, District Of Columbia
  • Posted - Feb 19, 2022

    Position Description Are you ready to contribute your multi-disciplinary o...

    Position Description Are you ready to contribute your multi-disciplinary operations management skills to a fast paced environment with high visibilit...

    Huntsville, Alabama

    Posted - Feb 19, 2022

    Position Description Are you ready to contribute your multi-disciplinary o...

    Position Description Are you ready to contribute your multi-disciplinary operations management skills to a fast paced environment with high visibilit...

    Huntsville, Alabama
  • Posted - Feb 19, 2022

    Position Description If you love high profile and challenging projects sup...

    Position Description If you love high profile and challenging projects supporting the United States Air Force - Serco has a great opportunity for you...

    Huntsville, Alabama

    Posted - Feb 19, 2022

    Position Description If you love high profile and challenging projects sup...

    Position Description If you love high profile and challenging projects supporting the United States Air Force - Serco has a great opportunity for you...

    Huntsville, Alabama
  • Posted - Feb 19, 2022

    Position Description Join Serco as a Traffic Management Center Operator in...

    Position Description Join Serco as a Traffic Management Center Operator in Austin, Texas! This position is for the AM Shift (5am-3:30pm Sunday - Wedn...

    Austin, Texas

    Posted - Feb 19, 2022

    Position Description Join Serco as a Traffic Management Center Operator in...

    Position Description Join Serco as a Traffic Management Center Operator in Austin, Texas! This position is for the AM Shift (5am-3:30pm Sunday - Wedn...

    Austin, Texas
  • Posted - Feb 18, 2022

    Position Description JOIN OUR TEAM to assist and prepare over 200,000 Serv...

    Position Description JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begi...

    Colorado Springs, Colorado

    Posted - Feb 18, 2022

    Position Description JOIN OUR TEAM to assist and prepare over 200,000 Serv...

    Position Description JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begi...

    Colorado Springs, Colorado
  • Posted - Feb 18, 2022

    Position Description Serco IP Services, part of Serco North America, is se...

    Position Description Serco IP Services, part of Serco North America, is seeking a Patent Classifier to review patent applications received from the U...

    Harrisonburg, Virginia

    Posted - Feb 18, 2022

    Position Description Serco IP Services, part of Serco North America, is se...

    Position Description Serco IP Services, part of Serco North America, is seeking a Patent Classifier to review patent applications received from the U...

    Harrisonburg, Virginia
  • Posted - Feb 18, 2022

    Position Description JOIN OUR TEAM to assist and prepare over 200,000 Serv...

    Position Description JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begi...

    Fort Bliss, Texas

    Posted - Feb 18, 2022

    Position Description JOIN OUR TEAM to assist and prepare over 200,000 Serv...

    Position Description JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begi...

    Fort Bliss, Texas
  • Posted - Feb 18, 2022

    Position Description Serco-NA has an exciting opportunity for a Business D...

    Position Description Serco-NA has an exciting opportunity for a Business Development(BD) Marketing Manager. This position reports directly to the Bus...

    Washington, District Of Columbia

    Posted - Feb 18, 2022

    Position Description Serco-NA has an exciting opportunity for a Business D...

    Position Description Serco-NA has an exciting opportunity for a Business Development(BD) Marketing Manager. This position reports directly to the Bus...

    Washington, District Of Columbia
  • Posted - Feb 18, 2022

    Position Description **This internship is offered in a hybrid format - wor...

    Position Description **This internship is offered in a hybrid format - working virtually as well as in person onsite at the Serco headquarters office...

    Herndon, Virginia

    Posted - Feb 18, 2022

    Position Description **This internship is offered in a hybrid format - wor...

    Position Description **This internship is offered in a hybrid format - working virtually as well as in person onsite at the Serco headquarters office...

    Herndon, Virginia
  • Posted - Feb 18, 2022

    Position Description Are you an air traffic controller looking for a chall...

    Position Description Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located i...

    Kalispell, Montana

    Posted - Feb 18, 2022

    Position Description Are you an air traffic controller looking for a chall...

    Position Description Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located i...

    Kalispell, Montana
  • Posted - Feb 18, 2022

    Position Description Serco has a great opportunity for you to take a role...

    Position Description Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team...

    Rock Island, Illinois

    Posted - Feb 18, 2022

    Position Description Serco has a great opportunity for you to take a role...

    Position Description Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team...

    Rock Island, Illinois
  • Posted - Feb 18, 2022

    Position Description Are you an air traffic controller looking for a chall...

    Position Description Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located i...

    Walla Walla, Washington

    Posted - Feb 18, 2022

    Position Description Are you an air traffic controller looking for a chall...

    Position Description Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located i...

    Walla Walla, Washington
  • Posted - Feb 17, 2022

    Position Description If you love high profile and challenging projects sup...

    Position Description If you love high profile and challenging projects supporting the United States Marine Corps - Serco has a great opportunity for...

    Albany, Georgia

    Posted - Feb 17, 2022

    Position Description If you love high profile and challenging projects sup...

    Position Description If you love high profile and challenging projects supporting the United States Marine Corps - Serco has a great opportunity for...

    Albany, Georgia
  • Posted - Feb 17, 2022

    Position Description If you love a high energy and fast pace environment -...

    Position Description If you love a high energy and fast pace environment - Serco has a great opportunity for you! The General Clerk III will be on a...

    Fairfax, Virginia

    Posted - Feb 17, 2022

    Position Description If you love a high energy and fast pace environment -...

    Position Description If you love a high energy and fast pace environment - Serco has a great opportunity for you! The General Clerk III will be on a...

    Fairfax, Virginia
  • Posted - Feb 17, 2022

    Position Description Program Description This internship can be offered 1...

    Position Description Program Description This internship can be offered 100% virtually or a hybrid of both virtual and in person for candidates livi...

    Crystal City, Virginia

    Posted - Feb 17, 2022

    Position Description Program Description This internship can be offered 1...

    Position Description Program Description This internship can be offered 100% virtually or a hybrid of both virtual and in person for candidates livi...

    Crystal City, Virginia
  • Posted - Feb 17, 2022

    Position Description If you love engaging with high profile and challengin...

    Position Description If you love engaging with high profile and challenging software engineering projects supporting the U.S. Department of Defense,...

    Alexandria, Virginia

    Posted - Feb 17, 2022

    Position Description If you love engaging with high profile and challengin...

    Position Description If you love engaging with high profile and challenging software engineering projects supporting the U.S. Department of Defense,...

    Alexandria, Virginia
  • Posted - Feb 17, 2022

    Position Description Serco Inc is looking for a Project Control Analyst t...

    Position Description Serco Inc is looking for a Project Control Analyst to join our team. You will participate in the planning, tracking, analysis a...

    Washington, District Of Columbia

    Posted - Feb 17, 2022

    Position Description Serco Inc is looking for a Project Control Analyst t...

    Position Description Serco Inc is looking for a Project Control Analyst to join our team. You will participate in the planning, tracking, analysis a...

    Washington, District Of Columbia
  • Posted - Feb 17, 2022

    Position Description If you desire an opportunity to help the Navy and Mar...

    Position Description If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Electrical System Te...

    Pascagoula, Mississippi

    Posted - Feb 17, 2022

    Position Description If you desire an opportunity to help the Navy and Mar...

    Position Description If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Electrical System Te...

    Pascagoula, Mississippi
  • Posted - Feb 17, 2022

    Position Description Senior Help Desk Specialist - Scott AFB, IL Exciting...

    Position Description Senior Help Desk Specialist - Scott AFB, IL Exciting opportunity at Scott AFB, IL! Serco is seeking a Senior Help Desk Special...

    Scott AFB, Illinois

    Posted - Feb 17, 2022

    Position Description Senior Help Desk Specialist - Scott AFB, IL Exciting...

    Position Description Senior Help Desk Specialist - Scott AFB, IL Exciting opportunity at Scott AFB, IL! Serco is seeking a Senior Help Desk Special...

    Scott AFB, Illinois
  • No Results Found

Logistics Analyst III - Serco
Posted: Feb 22, 2022 05:22
Virginia Beach, Virginia

Job Description

Position Description

If you love high profile and challenging programing projects supporting the Defense Logistics Agency - Serco has a great opportunity for you! This Logistics Analyst III will be assisting the Logistics Division across other contracts as needed. Bring your expertise and collaborative skills to make an impact towards our military defense.

Serco supports the Defense Logistics Agency as a prime for their DLA CMS contract. Our team ensures the safety of the military employees and to allow them to perform their missions successfully.

Visit this link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco .)

You will be part of a team that works closely with the customer and other Serco teams that have been recognized by the DLA and the industry for their outstanding contributions to the contract and program.

In this Logistics Analyst III role, you will:

  • Analyze supply chain processes and architecture and provide recommended strategic-level courses of action for improvement.

  • Provide change management support.

  • Apply knowledge of laws, policies, regulations, and precedents applicable to logistics planning and program execution/sustainment.

  • Provide input into policy changes and facilitate those changes as required.

  • Develop briefings, documents, and other communications for senior management staff.

  • Facilitate meetings or conferences for strategic initiatives and improvements.

  • Apply detailed knowledge and experience with Logistics Commands framework and concept for planning and execution in the following areas:

  • Strategic Planning

  • Metrics Development and Management

  • 3PL Management

  • Demand Forecasting

  • Allowance Setting

  • Provide project and change management supportConduct root-cause investigations and conduct Value Stream Mapping (VSM) to develop Courses of Action (COAs) and Plans of Actions and Milestones (POA&M)

Qualifications

To be successful in this Logistics Analyst III role, you will be required to have:

  • An active Public Trust and ability to obtain SECRET Level Security Clearance

  • Minimum of ten to twelve (10-12) years' experience across a broad range of logistical assignments.

  • 5+ Years' experience in a logistics leadership role

  • Bachelor's degree - Preferably in Operation Management

  • Certified PMP

  • Microsoft Office Suite Power User

  • The ability to travel = 10%

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49916/logistics-analyst-iii/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49916

Recruiting Location : Location US-VA-Virginia Beach

Category Logistics

Position Type Full-Time

Security Clearance Other

Clearance Details Public Trust

Telework Yes - May Consider Full Time Teleworking for this position



Job Detail

Fleet Mechanic II - Serco
Posted: Feb 22, 2022 05:22
Noblesville, Indiana

Job Description

Position Description

Join Serco as a Fleet Mechanic in Dayton, OH.Starting hourly rate from $26-$30 based on experience and qualifications.

Schedule is 1st shift monnday through Friday. Overtime eligible but not required. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don't want to miss this opportunity!

Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S.

Join our team who:

  • Have well-equipped and well-maintained shops with excellent physical security.

  • Develop relationships with customer operators who are respectful and professional.

  • Become a part of our customer's family.

  • Trust and empower you to participate in all shop work decisions.

  • Have excellent diagnostic tools and technical resources available for every need.

  • Can count on qualified and responsive support for all job needs (parts, training, tools, technical assistance, and more.)

In this role, you will:

  • Operate automotive & diesel vehicles and construction and material handling equipment.

  • Perform engine, electrical and drivability diagnostics/repair.

  • Diagnose and repair aftertreatment systems.

  • Provide clear and accurate information when entering work order data into a fleet maintenance system.

  • Beresponsible for scheduling and prioritizing work derived from driver reports and planned maintenance.

  • This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

Qualifications

To be successful in this role you will have:

  • At least 5 years of related experience.

  • High school diploma or its equivalent.

  • Valid driver's license with good driving record.

  • Customer focused, strong work ethic and positive.

  • Be a safety oriented individual.

  • CDL B license is required but can be obtained after employment begins and training and reimbursement for it will be provided.

  • Candidates must provide truck technician hand tools.

  • Diesel vocational/technical school certifications desired.

What we offer:

  • Serco offers highly competitive rates and benefits.

  • Allowances for boots, tools, and safety glasses.

  • 2 weeks of uniforms, including wet and cold weather gear and all required PPE and shop gear.

  • Free and paid training.

  • License and inspection cost reimbursement as well as tuition reimbursement for industry schools.

  • ASE testing reimbursement.

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen

If you are interested in supporting the Serco mission, submit your application now for consideration.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49953/fleet-mechanic-ii/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49953

Recruiting Location : Location US-IN-Noblesville

Category Production/Skilled Trade/Warehouse

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

Logistics Control Clerk II - Serco
Posted: Feb 22, 2022 05:22
Bremerton, Washington

Job Description

Position Description

If you love high profile and challenging programing projects supporting the U.S. Navy - Serco has a great opportunity for you! This Logistics Control Clerk II will be part of a dynamic team, which enhances product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory in support of Navy Ashore/Afloat units as directed by a designated customer lead for Federal Services/HAZMAT Program operations in our Bremerton, Washington location. Bring your expertise and collaborative skills to make an impact towards our military defense.

Serco supports the US Navy as a prime for their Federal Services/HAZMAT Program contract which supports their defense work in Bremerton, Washington. Our team plays a key part of the US Navy Ashore/Afloat activities with HAZMAT and CHRIMP support.

Visit these links for more information about how Serco supports the Navy https://www.serco.com/na/careers/navy-careers and our Veterans https://www.serco.com/na/careers/veterans-at-serco.)

You will be part of a team that works closely with the customer and other Serco teams which have been recognized by the U.S. Navy and the industry for their outstanding contributions to the contract and program.

In this role as a Logistics Control Clerk II you will:

  • Provide support for the US Navy CHRIMP activities at Naval Base Bremerton

  • Be expected to work with other HMC personnel to make sure all HAZMAT is stored properly in the warehouse spaces and that all environmental policies are followed.

  • If compliance is not met information collected will be consolidated for final reporting up the chain of command.

  • Applicant's day-to-day administrative tasks will be to maintain SAFTEY DATA SHEETS, Authorized Materials Users List, and memorandum information's and data entries.

  • Use of MS Office products is required.

  • Other additional duties may be assigned in support of this effort.

  • Typically reports to a supervisor or manager.

This position supports a U.S. Government contract whose terms require that applicants possess U.S. Citizenship.

Qualifications

To be successful in this Logistics Control Clerk II, you will have:

  • NACI

  • High School diploma

  • 2-4 years of related experience

  • Some knowledge of logistics/Navy HAZMAT management methodologies

  • Experience with data collection/data validation efforts

  • Technical training/experience in Navy Supply procedures and IT systems used in HM management processes including some or all of the following: HM Inventory Management, Stock identification and inventory processes IT systems for HM: Navy-ERP, HMIRS and FedLog, HM Minimization Center Operations.

  • Ability to train and assist personnel regarding HM management procedures

  • Ability to obtain and maintain a favorable adjudicated background investigation.

  • Ability to travel as necessary.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49954/logistics-control-clerk-ii/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49954

Recruiting Location : Location US-WA-Bremerton

Category Logistics

Position Type Full-Time

Security Clearance NACI

Telework No - Teleworking not available for this position



Job Detail

Air Traffic Ctrl Spec Terminal - Henderson, NV (HND) - Serco
Posted: Feb 19, 2022 06:18
Henderson, Nevada

Job Description

Position Description

Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Henderson, NV! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team.

Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.

Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include:

  • Answering radio calls from arriving and departing aircraft.

  • Issuing landing/takeoff instructions.

  • Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.

  • Issuing air traffic clearances.

  • Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.

  • Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.

  • Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.

  • Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.

  • Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.

  • Coordinating with and issuing instructions to airport vehicles and personnel.

  • Maintaining and disseminating records of daily operations

  • Other duties as assigned

If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

The rate of pay for this position is $31.81 per hour.

Qualifications

Applicants must:

  • Be available for work within 60 days.

  • Have a current FAA Class II Medical Certificate (FAA Form 8500-9).

  • A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/ .

  • Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant -must have satisfactorily served as an air traffic control tower operator with a facility rating...for at least 6 months...-, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.

  • A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/

  • Be eligible to work for Serco under the Federal Immigration Laws

  • Verify education and employment references from previous employer(s) including release of drug and alcohol records.

  • Receive a negative result on a pre-employment drug screen.

  • Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.

  • Establish proof of identity and eligibility to work in the United States.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49934

Recruiting Location : Location US-NV-Henderson

Category Aviation

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

Instructional Designer II - Serco
Posted: Feb 19, 2022 06:18
Oklahoma City, Oklahoma

Job Description

Position Description

We are seeking an Instructional Designer II to support our Defense Ammunition Center (DAC) contract. In this position, you will conduct end-user needs assessments and performance assessments, analyze results to determine learning needs and performance gaps, and design custom training solutions for a variety of clients. This position is 100% remote.

This position is contingent on customer approval and/or contract award.

This position will require you to obtain and maintain a NACI clearance.

In this role you will:

  • Consult with clients to identify new requirements and strategies

  • Work with the instructional design team (Instructional Designers, Media Specialists, Programmers, Quality Control Specialists) and Project and Program Managers to design responsive training and/or performance support solutions and schedules

  • Demonstrate advanced knowledge of the ISD process and foster design innovation

  • Capture and diagram workflow processes, conduct task analyses and workflow observations

  • Participate in visual design, prototyping, and usability testing and evaluation

  • Review products throughout analysis, design, and development for style guidelines, writing standards, and sensible course/task flow

  • Work under the supervision of the Project Manager or the Senior Instructional Designer to develop and document instructor-led, paper-based, and technology delivered curricula or performance support solutions

  • Design and develop 508 Compliant eLearning courseware and training materials

  • Utilize the ADDIE model

Qualifications

To be successful in this role, you will have:

  • A United States Citizenship

  • To obtain and maintain a NACI clearance

  • Bachelor`s degree and minimum of five years' experience with eLearning and adult learning theory

  • Demonstrated ability with word-processing, spreadsheet, and presentation tools (e.g., Microsoft Word, Excel, and PowerPoint)

  • Working knowledge of at least one development tool (e.g., Lectora, Captivate, Storyline)

  • Broad knowledge in the field of human-computer interaction and performance-centered design

  • The ability to present complex information clearly to a disbursed online audience

  • The ability to demonstrate utilization of the ADDIE model

  • Strong writing and oral communication skills

  • Strong presentation, facilitation, interpersonal and client interaction skills

  • Meticulous attention to detail and demonstrated editing skills

  • The ability to prioritize and make good decisions with minimal supervision

  • Experience and judgment to plan and accomplish goals

  • The ability to travel up to 10%

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49931/instructional-designer-ii/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49931

Recruiting Location : Location US-OK-Oklahoma City

Category Training

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain and maintain NACI clearance

Telework Yes - May Consider Full Time Teleworking for this position



Job Detail

Navy Software Engineer - Serco
Posted: Feb 19, 2022 06:18
Washington, District Of Columbia

Job Description

Position Description

Navy Software Engineer

If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you! TheNavy Software Engineerrole will be on a dynamic team, programing ship systems at our client's site in Washington, D.C. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.

Serco is seeking an energetic self-starter who wants to be part of a new ship building program to support the customer's program office. Our team supports the customer in the design, construction, and test of the U.S. Navy's new Fast Frigate warship. Reporting to the Serco Lead Cybersecurity Engineer, you will lead the review of contractor furnished software delivered to the customer for integration into the platform. With minimal supervision, conduct review of software lines of code upon delivery from the shipbuilder to ensure compliance with agreed upon specifications.

In this role, you will:

  • Interface directly with government customers, software developers, and active members of the user population to gain a complete understanding of the software pseudocode, its intended operations, and all input/output requirements.

  • Work with clients, users, and management to resolve issues and validate programming and cybersecurity requirements within the system code. Assists with determining logic procedures, prepares flowcharting and recommendations for code corrections to address potential problems with software security and efficiency.

  • Validate code against software security specifications to ensure the delivered software package meets U.S. Navy requirements.

  • Assist the U.S. Navy test team in developing test scripts that will verify the proper functionality of the software code under controlled lab test environments.

  • Develop briefing presentations and other written reports of analysis, and findings for briefing to government clients.

Qualifications

To be successful in this role, you will need to have:

  • A current or active DoD Secret clearance.

  • A Bachelor's degree in Computer Science or Software Engineering, plus five to seven years of coding experience. In some cases, educational requirements may be adjusted or waived for more than 5 years applicable work experience. In those cases, references will be required to validate experience cited.

  • Five to seven years of professional coding experience with object-oriented programming languages.

  • A strong programming background is a must.

  • Experience with software development tools and programming languages.

  • The ability to work independently reviewing software code and report findings and analysis back to the team both orally and in writing.

  • Excellent interpersonal and communications skills necessary to function within a team environment.

If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49792/navy-software-engineer/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49792

Recruiting Location : Location US-DC-Washington

Category Engineering

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPMETS



Job Detail

Senior Operations Analyst - Serco
Posted: Feb 19, 2022 06:18
Huntsville, Alabama

Job Description

Position Description

Are you ready to contribute your multi-disciplinary operations management skills to a fast paced environment with high visibility work requiring a qualified, stable, and experienced staff? Our customer is tasked with developing, testing, procuring, fielding, and maintaining the FLRAA Weapon System with First Unit Equipped (FUE) scheduled for 2030.

Serco will provide Engineering, Logistics, and Acquisition and Strategic Planning Services to support of the Future Long Range Assault Aircraft (FLRAA) Project Management (PM) Office. The primary place of performance is Redstone Arsenal, Alabama or authorized virtual work location. Your will primarily support the Program Planning & Control (PP&C) Division.You will be joining a team of 25-40 full-time, highly experienced, and qualified acquisition, logistics and engineering professionals led and managed by Mr. Dave Schairbaum, who previously led the Air Force Combat Rescue Helicopter (CRH) development program as Program Director.

In this role, you will:

  • Support mission requirements and aligned task sets by managing information exchanges with internal and external stakeholders; archive key data and information within the Project Office SharePoint knowledge management system; develop, coordinate, refine policies and procedures, directives instructions, and other communications for Government review; research and advise Government leads for areas of responsibility; and, within defined constraints, represent Operations functional leadership at meetings and conferences.

  • Tasker & staff action management functions consistent with Government guidance; originate, coordinate, and assign tasker lead responsibility in the Project Office; SharePoint Task Management System (TMS); review Action Officer-generated draft taskers for completion prior to publishing tasking; officially publish taskers to subordinate organizations within the TMS; and track and report tasker status against external suspense dates.

  • Synchronizing and resourcing organizational engagements and key information. Lead and assist in activities required to plan, coordinate, resource, and execute organizational events (meetings, town halls, industry days, ceremonies).

  • Assist in coordinating and managing Freedom of Information Act (FOIA) administration requests. All responses to FOIA shall be IAW AR 25-55 and associated policies

  • Track taskers for the Project Office and coordinate with Government employees and other Contractor personnel throughout the organization to staff, draft answers, and track taskers with suspense to ensure a timely response IAW assigned suspense date. Receive, review, and assign taskers to subordinate elements

  • Assist and support policy development, assist in drafting documents and making recommendations in matters related to interpretation; implementation; formulation; and evaluation of operational and administrative policies, procedures, and processes related to the overall operation and management

  • Prepare, provide, and update briefings and communications for the Project Office. Coordinate with Government employees and other contractor personnel throughout the organization to prepare briefings, including communications with higher headquarters

Qualifications

To be successful in this role, you will have:

  • An active Secret clearance

  • Bachelor's degree in Operations Management, Communications, Business Administration or related field

  • Eight (8) years of experience supporting federal programs (preferably for the DOD)

  • May substitute three (3) years of additional experience in lieu of degree

  • Demonstrated skills in operations management supporting technology development programs, including the development of strategic messaging and program communications support

Additional desired experience and skills:

  • Ability and willingness to travel up to an average of 25%

  • Ability and willingness to support full-time on-govt site support

  • Ability and willingness to support full-time, regular-recurring, and/or situational telecommuting

If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

This position is being advertised for the purposes of a proposal. It is contingent upon contract award or funding award.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49935/senior-operations-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49935

Recruiting Location : Location US-AL-Huntsville

Category Operations Management

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position



Job Detail

Java Developer - **Remote position** - Serco
Posted: Feb 19, 2022 06:18
Huntsville, Alabama

Job Description

Position Description

If you love high profile and challenging projects supporting the United States Air Force - Serco has a great opportunity for you! As a Full Stack Java Developer, you will be part of a talented Agile software development team performing DevSecOps.

Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our soldiers.

Serco supports the US Air Force as a sub for their DMAPS TAA - PowerBuilder Migration contract which is looking for a Full Stack Java Developer to participate in the full Agile application development life cycle for new development design and testing of Java Web Applications, using Java Spring Boot, RESTful API, PostgreSQL, Apache Camel, Kafka, Angular, Hibernate, PostgreSQL, etc.

You will be part of a team comprised of government and contractors that work closely with other Serco team members to deliver quality support. Our team has been recognized by the US Air Force Program as providing top quality services in support of the customers.

In this Full Stack Java Developer role, you will:

  • Work collaboratively as a full stack developer on Agile teams and can complete user stories and develop usable code independently with minimal oversight and guidance.

  • Develop and manage development tasks in a fully automated CI/CD pipeline using tools such as Jenkins and Puppet.

  • Perform development using Agile Scrum.

  • Contribute to an atmosphere of cross-functional teamwork within the organization; contributes to acceptance/functional testing duties and part of incremental feature development.

  • Adhere to, promotes, and maintain development standards and best practices, participates in regular code reviews.

  • Assist development/test teams in activities with acceptance testing, load testing, troubleshooting, and performance tuning as required.

  • Communicate committed stories for the upcoming sprint to backlog owners and stakeholders.

* Position is 100% remote & contingent on Prime Contractor approval *

Qualifications

To be successful in this Full Stack Java Developer role, you will have:

  • High School Diploma/GED

  • NACI

  • 4 years' experience in Software Development.

  • 3 years of progressive Java development experience.

  • 2+ years of Agile experience.

  • Must be able to pass a background investigation with the U.S. Air Force (Public Trust) to obtain a CAC card

  • Ability to Travel = 10%

Additional desired experience and skills:

  • Bachelor of Science in Computer Science or related field

  • Experience with Agile software development practices, developing RESTful microservices

  • JavaScript, Bootstrap, and React.

  • Jira, Confluence, and Git or Git-based tools (e.g., Bitbucket).

  • CSM or related Agile practitioner certification and/or SAFe Agile (strongly preferred).

  • AWS and Azure development experience preferred.

  • Jenkins, Puppet, Groovy Scripts, and Terraform experience preferred.

  • Experience converting PowerBuilder programs to Java a plus

  • Certifications: CISSP or CSSLP or the ability to achieve one within the year.

If you are interested in supporting and working with the US Air Force and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49890/java-developer---remote-position/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49890

Recruiting Location : Location US-AL-Huntsville

Category Information Technology

Position Type Full-Time

Security Clearance NACI

Telework Yes - May Consider Full Time Teleworking for this position



Job Detail

Traffic Management Center Operator - AM Shift - Serco
Posted: Feb 19, 2022 06:18
Austin, Texas

Job Description

Position Description

Join Serco as a Traffic Management Center Operator in Austin, Texas! This position is for the AM Shift (5am-3:30pm Sunday - Wednesday).

Serco's TMC Operators monitor video images for the detection and verification of crashes, debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills on Austin roadways and provide that information to TxDOT personnel statewide, local law enforcement and other first responders to assist them in safely clearing and reopening.

Serco supports the Texas Department of Transportation (TxDOT) in their initiative to improve the operations of the TMC and improve coordination with partners in responding to incidents on the roads. We achieve this goal with an experienced and highly trained team of TMC Operators.

You will be part of a team that works closely with TxDOT personnel statewide, local law enforcement and other first responders daily.

In this role, you will:

  • Monitor video images for the detection and verification of crashes, debris, abandoned or disabled vehicles, and hazardous or non-hazardous spills.

  • Dispatch and communicate with Highway Emergency Response Operator (HERO) personnel via radio or telephone using standard protocol to the locations of road hazards and crashes, providing clear directions to the location and an accurate description of an incident as advised by citizens, public safety entities, or department personnel.

  • Log potential and confirmed incidents, construction and maintenance closures using ITS software.

  • Provide information or assistance to motorists, TxDOT personnel, or other agencies on traffic and road conditions; direct calls to appropriate personnel in traffic operations or take action as necessary.

  • Perform clear and concise record keeping, logging of required information, equipment checks, data gathering, and updating of manuals and contact lists that include all pertinent information

  • Complete the initial and -on-the-job- training programs under the supervision of, and monitored by, the Training Supervisor and Program Manager

Qualifications

To be successful in this role, you will have:

  • High School diploma

  • 0-2 years of customer support or equivalent experience within the last three years.

  • Available to work various shifts, weekends, and holidays.

  • English-language speaking and writing skills to compose clear and concise sentences

  • Background clearance required for access to facility

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

Additional desired experience and skills:

  • Prefer fluent Spanish with the ability to receive, give and understand written and oral instructions

If you are interested in supporting the TxDOT mission, submit your application today!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49955/traffic-management-center-operator---am-shift/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49955

Recruiting Location : Location US-TX-Austin

Category Customer Service

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

DOL TAP Employment Facilitator (Part-time) - Fort Carson, CO - Serco
Posted: Feb 18, 2022 02:46
Colorado Springs, Colorado

Job Description

Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.

In this role, you will:

  • Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.

  • Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.

  • Organize and able to manage an office.

  • Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.

Qualifications

To be successful in this role, you will have:

  • An Associate's degree, any discipline from an accredited college or university, or at least 3 years of equivalent experience as a professional trainer or facilitator.

  • A High School Diploma.

  • Prior experience which demonstrates understanding of private and public sector employment processes.

  • Previous experience as a classroom instructor.

  • Must be knowledgeable of the workplace, jobs, and requirement for entry into those jobs.

  • Must demonstrate the ability to provide training to groups with up to 50 participants: individual career counseling experience.

  • Must be proficient in MS Windows and Office.

  • The ability to communicate effectively with Military clients, be comfortable instructing and speaking in front of a group, be observant of others, possess the ability to engage an audience, and respond to inquiries independently.

  • Ability to travel.

  • May require extended hours, including weekdays, weekends, and some holidays, and be willing to perform administrative functions for the office.

  • Must have excellent time management skills, able to work independently, and able to respond to inquiries.

Additional desired experience and skills:

  • Experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

In compliance with Colorado's Equal Pay for Equal Work Act, the salary range for this role is $43,680 to $65,520; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49883

Recruiting Location : Location US-CO-Colorado Springs

Category Counseling/Support/Outreach

Position Type Part-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

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Job Detail

Engineer (Entry Level) - Serco
Posted: Feb 18, 2022 02:46
Harrisonburg, Virginia

Job Description

Position Description

Serco IP Services, part of Serco North America, is seeking a Patent Classifier to review patent applications received from the United States Patent and Trademark Office (USPTO) in the general fields of Industrial Chemistry.

This is a great opportunity for a candidate who is seeking a team driven environment, but is also a strong, independent worker. The work performed by Serco Patent Classifiers supports a contract with the USPTO as well as related commercial patent search and analysis services.

In this Patent Classifier role, you will:

  • Be expected to determine appropriate classifications in accordance with both U.S. and international patent classification systems through technical knowledge, research, and automated tools.

  • Have technical expertise in one or more of the following technologies: Engines, Aeronautical, marine and land vehicles, buildings, bridges, roadways, vehicle drive trains, weapons, earth working.

  • Have exceptional analytical skills and attention to detail.

  • Have strong reading comprehension skills and written communication skills.

  • Have the ability to use Microsoft Office Word and Excel, and work on a computer workstation 8 hours per day.

  • Learn patent classification, search, and examination processes.

  • Apply knowledge of classification processes to assign U.S. Patent Classification (USPC) and Cooperative Patent Classification (CPC) codes to complex technical subject matter.

  • Apply knowledge of classification, search, and examination processes to provide analysis and prepare written reports for patent attorneys and others in the IP industry.

  • Use automated systems to perform research and classification operations.

  • Function in a production-based environment with emphasis on operating efficiently and accurately at a significant pace.

  • Work independently with minimal supervision.

  • Work closely with others in a team environment.

  • Participate in on-going program training to expand knowledge in additional technical fields and patent services.

Qualifications

To be successful in this Patent Classifier role, you will have:

  • 0-2 years experience.

  • Bachelor's Degree in Chemical Engineering, Chemistry or related discipline.

  • Some travel may be required.

  • Must be able to obtain and/or maintain a Public Trust Security Clearance.

If you are interested in supporting and working with USPTO and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49933/engineer-%28entry-level%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49933

Recruiting Location : Location US-VA-Harrisonburg

Category Other

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Full Time Teleworking for this position



Job Detail

DOL TAP Employment Facilitator (Part-time) - JBSA - Lackland AFB, TX - Serco
Posted: Feb 18, 2022 02:46
Fort Bliss, Texas

Job Description

Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.

In this role, you will:

  • Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.

  • Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.

  • Organize and able to manage an office.

  • Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.

Qualifications

To be successful in this role, you will have:

  • Prior experience which demonstrates understanding of private and public sector employment processes.

  • A High School Diploma.

  • Previous experience as a classroom instructor.

  • Knowledgeable of the workplace, jobs, and requirement for entry into those jobs.

  • Demonstrated ability to provide training to groups with up to 50 participants: individual career counseling experience.

  • Proficient in MS Windows and Office.

  • Able to communicate effectively with Military clients, be comfortable instructing and speaking in front of a group, be observant of others, possess the ability to engage an audience, and respond to inquiries independently.

  • Ability to travel.

  • May require extended hours, including weekdays, weekends, and some holidays, and be willing to perform administrative functions for the office.

  • Must have excellent time management skills, able to work independently, and able to respond to inquiries.

Additional desired experience and skills:

  • An Associate's degree, any discipline from an accredited college or university or at least 3 years of experience as a professional trainer or facilitator.

  • Experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49878

Recruiting Location : Location US-TX-Fort Bliss

Category Counseling/Support/Outreach

Position Type Part-Time

Security Clearance None

Telework No - Teleworking not available for this position

Campaign LPDOLTAP



Job Detail

Manager, Business Development - Serco
Posted: Feb 18, 2022 02:46
Washington, District Of Columbia

Job Description

Position Description

Serco-NA has an exciting opportunity for a Business Development(BD) Marketing Manager. This position reports directly to the Business Development Vice President for our METS Business Unit and is located at Serco's New Jersey Ave, Washington DC Office at the Navy Yard location. In concert with METS business strategy, provide market research, opportunity identification, and synergy coordination to support to capture, solutioning, and proposal development throughout the Serco opportunity life-cycle. Must be well organized to gather, assess, and validate customer requirements, and work closely with operational personnel to support business development activities throughout the opportunity life-cycle.

In this role you will:

  • Assist with the management of capture activities to include white papers, RFIs, sources sought, workshops, gap analysis, call plans, solutioning, content planning, gate reviews, black hat sessions, collaboration sessions, and proposal preparation, schedules, and reviews.

  • Provide support to senior managers in the areas of strategy, budgets, plans, and reporting.

  • Assist with industry event coordination, develop market material for Serco capabilities.

  • Must quickly develop the ability to obtain a broad knowledge of Serco's products and services, as well as the needs of current and potential customers, and assist with establishing strategic direction or finding opportunities from that knowledge.

  • Ability to gain internal support, operate independently with limited supervision, and establish a good working relationship with technical staff, division managers, and peers within METS and across Serco.

  • Possess the willingness and ability to provide effective coaching, mentoring, and training for Business Development related topics

Qualifications

To be successful in this role you will have:

  • BS/BA degree and 10+ years of prior relevant experience or master's with 8 years of prior relevant experience.

  • Ability to work efficiently in dynamic, time-sensitive and often multi-tasking environment.

  • Ability to efficiently use automated tools such as Microsoft Office to present ideas, integrate information, and reports.

  • Ability to travel, as necessary in support of an opportunity pursuit.

  • The ability to obtain a secret clearance is a plus

If you want to work for a great company and with a great team apply now for immediate consideration.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49889/manager%2c-business-development/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49889

Recruiting Location : Location US-DC-Washington Navy Yard

Category Business Development/Proposals

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position



Job Detail

Environmental Social and Governance Intern - Serco
Posted: Feb 18, 2022 02:46
Herndon, Virginia

Job Description

Position Description

**This internship is offered in a hybrid format - working virtually as well as in person onsite at the Serco headquarters office in Herndon, VA. Serco follows all CDC state and local COVID-19 recommendations and ensures the safety of all on-site employees. **

Serco's Training and Experience Program (STEP) is designed to provide undergraduate university and college students paid accredited internship opportunities to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the workforce of the future. Our goal is to help you build a career roadmap that provides you with challenging and rewarding learning experiences with Serco.

Serco offers internship opportunities across the following three career tracks: Business, Technical, and Engineering. Our 2022 internship opportunities are available throughout the U.S. and Canada and begin on May 23 rd and conclude on August 12 th , with 1 week off July 4 th - 8 th . You will work with your manager to identify the best working schedule for you - working no more than an average of 36 hours a week with the added perk of half-days on Fridays

In addition to gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company which provides training to better prepare you for a full-time career. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, we believe great ideas come from all levels of the company! Because of that, each year we challenge our interns to work in diverse teams to develop, propose and execute on a project that improves our ways of working. Throughout this project you will work with Senior Sponsors and meet with members of our Executive Team.

At Serco, we take seriously our responsibility for the environment and the communities in which we operate. We are committed to fostering a culture where corporate values and sustainability matter. To align with that, Serco has an exciting internship opportunity to support the CEO and Executive sponsored Environmental Social Governance (ESG) Program which is responsible for leading Serco's commitment to contributing positively to environmental, social, and governance (ESG) domains.

As the ESG Intern, you will focus your support on researching, implementing, and assessing Environmental Sustainability and Social Responsibility related actions identified by our newly established ESG work group. This group is collaborative cross functional team with representation from HR, HSE, facilities, procurement, legal, finance, IT and risk/assurance.

This is an exciting opportunity to learn how corporate social responsibility impacts a company's missions and objectives. This will be a great opportunity for someone who is innovative and driven by environmental stewardship. Over the course of the summer, you will network and interface with critical business leaders to include our CEO and members of our Executive Management Team (EMT). You will also learn how to serve as a liaison to the business and collaborate with peers to create effective solutions.

In this role you will:

  • Conduct research to connect the dots between Serco Group environmental sustainability measures and Serco Inc. (U.S. & Canada) recommended actions

  • Propose solutions to enhance Serco's environmental stewardship and social responsibility.

  • Assist in the preparation of reports, graphs, proposals, studies, and correspondence.

  • Innovate and help to further develop internal environmental awareness and action campaigns.

  • Research industry standards for environmental & social program performance with special emphasis sustainable procurement.

  • Share research with our North American and Global leadership.

  • Work closely with Senior Leaders and reports directly into the Vice President of ESG.

Qualifications

To be sucessful in this role:

  • Currently pursuing a bachelor's degree from an accredited college or university.

  • Preferred fields of study: Environmental Sciences, Business or a related field of study.

  • Ideal candidates are rising sophomores, juniors, and seniors.

  • Proficient in Microsoft Office.

  • Experience with SharePoint Designer and InfoPath a plus.

  • Experience in other O365 apps such as Power BI and Power Automate a plus.

  • Self-motivated with a strong work initiative and attention to detail.

  • Strong customer service, critical thinking, and problem-solving skills.

  • Effective communication and interpersonal skills.

  • Demonstrated experience collaborating in a team environment.

  • Passion for learning with a wide degree of creativity and curiosity.

#STEPBusiness

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49879/environmental-social-and-governance-intern/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49879

Recruiting Location : Location US-VA-Herndon

Category Internships

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position



Job Detail

Air Traffic Ctrl Spec Terminal - Bozeman, MT (BZN) - Serco
Posted: Feb 18, 2022 02:46
Kalispell, Montana

Job Description

Position Description

Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Bozeman, MT! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team.

Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.

Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include:

  • Answering radio calls from arriving and departing aircraft.

  • Issuing landing/takeoff instructions.

  • Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.

  • Issuing air traffic clearances.

  • Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.

  • Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.

  • Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.

  • Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.

  • Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.

  • Coordinating with and issuing instructions to airport vehicles and personnel.

  • Maintaining and disseminating records of daily operations

  • Other duties as assigned

If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

The rate of pay for this position is $31.81per hour.

Qualifications

Applicants must:

  • Be available for work within 60 days.

  • Have a current FAA Class II Medical Certificate (FAA Form 8500-9).

  • A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/ .

  • Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant -must have satisfactorily served as an air traffic control tower operator with a facility rating...for at least 6 months...-, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.

  • A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/

  • Be eligible to work for Serco under the Federal Immigration Laws

  • Verify education and employment references from previous employer(s) including release of drug and alcohol records.

  • Receive a negative result on a pre-employment drug screen.

  • Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.

  • Establish proof of identity and eligibility to work in the United States.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 49911

Recruiting Location : Location US-MT-Kalispell

Category Aviation

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

Senior Cost Analyst - Serco
Posted: Feb 18, 2022 02:46
Rock Island, Illinois

Job Description

Position Description

Serco has a great opportunity for you to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Zagan, Poland. Join an integrated government-industry team insupport of multiple program functions. Specific tasks include the following: Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations.Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world's greatest Army.

This position is contingent upon your ability to maintain/transfer a Secret clearance.

This position is contingent upon customer requirements and/or their approval.

In this role, you will:

  • Forecast project costs by gathering details and compiling data to estimate project costs according to specifications.

  • Develop cost proposals, RFP's and RFQ's.

  • Use materials, labor, equipment, and tools for estimations.

  • Help determine necessary resources for projects, cost estimates and budgetary constraints.

Qualifications

To be successful in this role, you will have:

  • An Active secret clearance

  • A Bachelor's degree and 8 years of relevant experience

  • Or 12 years of relevant experience

  • Expert knowledge in Microsoft Excel.

  • Familiarity with standard concepts, practices, and procedures within a particular field.

  • The ability to rely on judgment and experience to plan and accomplish goals.

  • The ability to travel as necessary.

Additional desired experience and skills:

  • A Bachelor's degree or higher.

If you are interested in supporting and working with our Logistics efforts, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49899/senior-cost-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49899

Recruiting Location : Location US-IL-Rock Island

Category Logistics

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position



Job Detail

Air Traffic Ctrl Spec Terminal - Walla Walla, WA (ALW) - Serco
Posted: Feb 18, 2022 02:46
Walla Walla, Washington

Job Description

Position Description

Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Walla Walla, WA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team.

Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.

Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include:

  • Answering radio calls from arriving and departing aircraft.

  • Issuing landing/takeoff instructions.

  • Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.

  • Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.

  • Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.

  • Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.

  • Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.

  • Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.

  • Coordinating with and issuing instructions to airport vehicles and personnel.

  • Maintaining and disseminating records of daily operations

  • Other duties as assigned

If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

The rate of pay for this position is $30.75per hour.

Qualifications

Applicants must:

  • Be available for work within 60 days.

  • Have a current FAA Class II Medical Certificate (FAA Form 8500-9).

  • A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/ .

  • Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant -must have satisfactorily served as an air traffic control tower operator with a facility rating...for at least 6 months...-, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.

  • A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/

  • Be eligible to work for Serco under the Federal Immigration Laws

  • Verify education and employment references from previous employer(s) including release of drug and alcohol records.

  • Receive a negative result on a pre-employment drug screen.

  • Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.

  • Establish proof of identity and eligibility to work in the United States.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 49910

Recruiting Location : Location US-WA-Walla Walla

Category Aviation

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

Principal Continuous Process Improvement Analyst IV - Serco
Posted: Feb 17, 2022 03:08
Albany, Georgia

Job Description

Position Description

If you love high profile and challenging projects supporting the United States Marine Corps - Serco has a great opportunity for you! This Principal Continuous Process Improvement Analyst IV will be applying relative knowledge to analyze problems in order to identify significant factors and gathering pertinent data to recognize and apply solutions. Bring your expertise and collaborative skills to make an impact towards our military defense.

Serco supports the US Marines as a sub for their Coordinated Retail Management and Strategic Logistics Services Contract. Our team ensures the safety of the military employees and to allow them to perform their missions successfully.

Visit these links for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco . & Marines https://careers-sercona.icims.com/jobs/search?ss=1&searchKeyword=Marine+corp&searchRelation=keyword_all .

You will be part of a team that works closely with the customer and other Serco teams that have been recognized by the United States Marine Corps and the industry for their outstanding contributions to the contract and program.

In this Principal CPI Analyst IV role, you will:

  • Plan and organize work to successfully perform complex tasks

  • Effectively and efficiently communicate, written and orally, to personnel at various status and rank

  • Apply knowledge of applicable laws, policies, regulations, and precedents to logistics planning and program

  • Provide project and change management support to government customer.

  • Facilitate CPI related meetings and projects.

  • Facilitate the SECREP WIPT, brief the Enterprise CSM Metrics Scorecard presentation and associated analysis to the SECREP WIPT, and capture SECREP WIPT business and action items in meeting minutes and the CSM POA&M.

  • Develop and provide briefings and documents such as position papers in support of CPI initiatives.

  • Conduct root-cause investigations and conduct Value Stream Mapping (VSM) to develop Courses of Action (COAs) and Plans of Actions and Milestones (POA&M) in support of CPI initiatives.

  • Utilize processes for accessing and extracting data generated from Marine Corps IT systems including:

  • Marine Corps APSRs production instance

  • Oracle OBIEE Reports Writer & User

  • Master Data Repository (MDR)

  • FEDLOG

  • Life Cycle Modeling Integrator (LCMI) Applications - SECREP Total Allowance Re-Computation Tool (START) and Total Life Cycle Management Operational Support Tool (TLCM-OST)

  • Navy ERP

  • Utilize SECREP Metrics and the associated calculations and data sources for each metric.

  • Utilize Statistical Methods for analyzing central tendency, variability, forecasting future trends, testing hypothesis, and developing metrics targets to optimize effectiveness and efficiency of supply chain processes.

  • Utilize process analysis/improvement techniques including:

  • Value Stream mapping and Application of the Define, Measure, Analyze, Improve and Control (DMAIC) cycle for process improvement

  • Application of the Plan, Do Check Act (PDCA) cycle for process improvement; LEAN - Waste Elimination

  • Root Cause Analysis

  • Team Facilitation

  • Designs of Experiments (DOE)

  • Organizational Change Management

  • Pilot Test design, planning, execution, assessment, and closure

Qualifications

To be successful in this Principal CPI Analyst IV role, you will be required to have:

  • US citizenship

  • Master's Degree in a relevant field, (i.e., Business Administration, Logistics Management, Statistics, etc.).

  • Possess a valid, current Six Sigma Master Black Belt certification and have held that certification for at least 10 consecutive years.

  • Must have an activePublic Trust clearance or above

  • Minimum of ten to twelve (10-12) years leading process improvement efforts across a broad range of logistical assignments.

  • Minimum of five to six (5-6) years of process improvement experience working with Military wholesale and retail logistics activities in Reparable/Consumable support.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

*Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. *

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 49866

Recruiting Location : Location US-GA-Albany

Category Logistics

Position Type Full-Time

Security Clearance Other

Clearance Details Public Trust clearance or above

Telework No - Teleworking not available for this position



Job Detail

General Clerk III - Serco
Posted: Feb 17, 2022 03:08
Fairfax, Virginia

Job Description

Position Description

If you love a high energy and fast pace environment - Serco has a great opportunity for you! The General Clerk III will be on a dynamic team, supporting customers with processing their retirement pensions at our Fairfax, VA location. Bring your expertise and collaborative skills to make an impact towards servicing our retirees.

The FRTIB administers the Thrift Savings Plan, the world's largest tax-deferred, defined contribution plan in support of over 6 million participants. This 401(k) type plan, similar to private sector plans provides roughly 91% of civilians and 61% of uniformed service members the opportunity to save for retirement. It was established by Congress in the Federal Employees' Retirement System Act of 1986 and offers the same types of savings and tax benefits that many private corporations offer their employees under 401(k) plans. The FRTIB's mission is to administer the TSP solely in the interest of its participants and beneficiaries.

In the General Clerk III role you will:

The General Clerk III provides document management activities (Scanning, indexing and document preparation) and overall clerical support functions for the processing activities of the Operations Center. Enters data into FRTIB's systems of record associated with the participant or TSP account holder. Relies on instructions and pre-established guidelines and job aids to perform the functions of the job. Evaluates and reviews the validity of beneficiary of designation forms against established guidelines and recommends beneficiary determinations. Learns and provides a variety of office support activities for the Operations Center contract of the Federal Retirement Thrift Investment Board's (FRTIB) Thrift Savings Plan (TSP) which may include processing mail, filing, processing fax and system queues, scanning, indexing documentation to accounts, general supply stocking; and performs related work as required.

The General Clerk will perform mail processing duties including; but not limited to, pick up, opening, date-stamping, sorting, filing, returned-mail handling and distribution, and outgoing mail preparation. Performs fax queue processing duties including; but not limited to forwarding, printing, or saving for entry into various systems. Performs system queue processing duties including; but not limited to forwarding, printing or saving for entry into various systems. Performs scanning and indexing functions for incoming documentation. Establishes and maintains office files, following an established filing system. Performs supply duties for the stocking and maintenance of office and kitchen supplies. Performs other duties of a similar nature or level.

Qualifications

To be successful in this role, you will have:

  • High School Diploma or GED

  • Must be able to obtain and/or maintain a Pubic Trust security clearance.

  • Two years of related experience.

  • Must be able to exercise analysis and experience in selecting documented procedures to follow in searching for, interpreting, selecting, or coding items to be entered from a variety of source documents.

  • Microsoft Office knowledge and experience.

If you are interested in supporting and working with our FRTIB Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49851/general-clerk-iii/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49851

Recruiting Location : Location US-VA-Fairfax

Category Administrative/Clerical

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain a Public Trust

Telework No - Teleworking not available for this position

Campaign LPPBGC



Job Detail

Contracts Intern - Serco
Posted: Feb 17, 2022 03:08
Crystal City, Virginia

Job Description

Position Description

Program Description

This internship can be offered 100% virtually or a hybrid of both virtual and in person for candidates living near a Serco office in Herndon, VA, or San Diego, CA. Serco follows all CDC state and local COVID-19 recommendations and ensures the safety of all on-site employees.

Serco's Training and Experience Program (STEP) is designed to provide undergraduate university and college students paid accredited internship opportunities to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the workforce of the future. Our goal is to help you build a career roadmap that provides you with challenging and rewarding learning experiences with Serco.

Serco offers internship opportunities across the following three career tracks: Business, Technical, and Engineering. Our 2022 internship opportunities are available throughout the U.S. and Canada and begin on May 23 rd and conclude on August 12 th , with 1 week off July 4 th - 8 th . You will work with your manager to identify the best working schedule for you - working no more than an average of 36 hours a week with the added perk of half-days on Fridays.

In addition to gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company which provides training to better prepare you for a full-time career. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, we believe great ideas come from all levels of the company! Because of that, each year we challenge our interns to work in diverse teams to develop, propose and execute on a project that improves our ways of working. Throughout this project you will work with Senior Sponsors and meet with members of our Executive Team.

Position Description

The Contracts Department is engaged in the full business life cycle from initial opportunity identification to closeout. The successful candidate will interact with a full range of corporate counterparts from Business Development, Finance, Operations, Procurements, and Legal. The successful candidate will participate in process and procedure projects to establish a broad understanding of the legal and business perspective necessary to manage contracts. As the contracts intern, you will serve in a significant capacity alongside the Director and senior staff, supporting cross-functional discussions and help to develop solutions to various and important challenges for the Corporation. In addition, you will support the Senior Staff with bid preparation, terms and conditions review, non-disclosure and teaming agreements generation and negotiation, billing, contract change review, contract administration, pricing and other special project assistance where needed.

This is an exciting opportunity to be exposed to a wide range of corporate business mechanics, the importance of taking a proactive approach to project team member inclusion, and the establishment of functional area influence on the business lifecycle and project management teams through continual "value add" propositions. Candidates with an interest in business management, financial management, legal, or procurement will find this a particularly fulfilling role.

Responsibilities

  • Serve as a contributor to the Contracts Department management and administration function.

  • Collaborate with other corporate departments and participate in cross-functional project meetings.

  • Identify and resolve potential problems with the business implementation or delivery.

  • Be welcome to and fully immerse yourself in a learning and development environment.

Qualifications

Requirements

  • Currently pursuing a bachelor's degree from an accredited college or university.

  • Preferred fields of study: Business or a related field of study.

  • Ideal candidates are rising juniors and seniors.

  • Proficient in Microsoft Office.

  • Self-motivated with a strong work initiative and attention to detail.

  • Strong customer service, critical thinking, and problem-solving skills.

  • Effective communication and interpersonal skills.

  • Demonstrated experience collaborating in a team environment.

  • Passion for learning with a wide degree of creativity and curiosity.

#STEPBusiness

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49901/contracts-intern/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49901

Recruiting Location : Location US-VA-Crystal City

Category Internships

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position



Job Detail

Senior Software Engineer - Serco
Posted: Feb 17, 2022 03:08
Alexandria, Virginia

Job Description

Position Description

If you love engaging with high profile and challenging software engineering projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! This Senior Software Engineer position will be part of a dynamic team supporting major systems acquisition, research and engineering on behalf of the Office of the Secretary of Defense at the Pentagon and Mark Center officers in nearby Alexandria, Virginia. Bring your expertise and collaborative skills to make a positive impact on the security of our nation!

Serco has engineering and program management contracts supporting the Office of the Under Secretary of Defense for Research and Engineering (USD (R&E)). Our subject matter experts shape program engineering and acquisition strategies and plans; technology maturation strategies; mission analyses; systems engineering and integration reviews; technical risk mitigation; Joint requirements development; and inform acquisition milestones and modernization investment decisions.

You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions recognized by DoD and industry as outstanding contributions in engineering program and risk management across the Defense enterprise. This team of problem solvers supports OSD to mentor programs on best practices and assess risk, versus hands on development.

In this role, you will.

  • Provide technical oversight, assessment, and analysis of software-intensive MDAP/MAIS programs in support of (OUSD(R&E))

  • Provide software engineering subject matter expertise and mentoring in the evaluation, assessment, and execution of MDAP/MAIS programs

  • Conduct statutory/regulatory independent technical assessments of MDAP/MAIS programs (e.g., Program Support Assessment (PSA), Preliminary Design Review (PDR), Critical Design Review (CDR), and software focused reviews) to assess the status of software efforts as well as risks and issues

  • Perform independent software parametric analysis of development progress based on parameters received from program offices to quantitatively predict completion dates

  • Perform ad hoc analysis and generating high quality technical reports and presentations for senior DoD leadership to support public speaking engagements, symposium, conferences, and Congressional/OSD/Service reports

  • Critically review program milestone documentation and contractor deliverables to assess software equities across all phases of the system acquisition life cycle from advanced development planning, estimating, deployment decisions, and sustainment

Qualifications

To be successfull in this role, you will have:

  • Top Secret Clearance

  • Bachelor's Degree in Computer Science or an Engineering discipline

  • 10 years of relavent experience

  • Senior level software subject matter expertise including a strong background in Software Engineering on DoD military platforms, Service-Oriented Architectures (SOA), Agile development, Software Measurement and Metrics, Software Security, Systems Integration, Software Testing, and Software Sustainment

  • Experience using predictive SW metrics and quantitative analysis techniques to gauge software quality, schedule and readiness in support of data based decision making

  • Knowledge of Software Requirements Management (stability, traceability, dependencies, etc.)

  • Expert knowledge of the DoD weapon system acquisition and Systems Engineering processes defined in DoD Instruction (DoDI) 5000.02 and the Defense Acquisition Guidebook (DAG)

Additional desired skills and qualifications:

  • TS/SCI Clearance

  • Master's Degree in Computer Science or another technical or quantitative discipline

  • Expert technical knowledge of more than one MDAP or MAIS program.

  • Familiarity with DoD data repositories such as Defense Acquisition Executive Summary (DAES), Defense Acquisition Management Information Retrieval (DAMIR), Joint Capabilities Integration and Development System (JCIDS), Knowledge Management/Decision Support (KMDS), Acquisition Information Repository (AIR), etc.

  • Expertise with modern large scale SW development (e.g., CI/CD/automation/full-stack/DevOps/cloud/Amazon Web Services (AWS)) processes on MDAP/MAIS programs

  • Prior experience as a chief software engineer or architect on a program

  • Experience in assessing software schedule realism (e.g., experience in evaluating the viability and degree of optimism in software schedules)

WORK LOCATION: Alexandria, VA

TRAVEL: 5%

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49886/senior-software-engineer/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49886

Recruiting Location : Location US-VA-Alexandria

Category Engineering

Position Type Full-Time

Security Clearance Top Secret

Telework No - Teleworking not available for this position

Campaign LPWBB



Job Detail

Project Control Analyst - Serco
Posted: Feb 17, 2022 03:08
Washington, District Of Columbia

Job Description

Position Description

Serco Inc is looking for a Project Control Analyst to join our team. You will participate in the planning, tracking, analysis and reporting of performance on projects of varying contract type, size, complexity and level of risk. The Project Controller is a key member of the program team and works directly with the Program Manager to help define the project's goals and objectives; and recommends actions to improve progress and performance. You will have significant interface with Program/Project Managers, senior technical staff, as well as other functional organizations including contracts, finance, accounts receivable, subcontract management and procurement.

Hybrid Role based out of Washington, DC

In this role you will:

  • Provide cost, schedule and funding planning, reporting, monitoring and analysis support to Program Managers including Work Breakdown Structures (WBS), Basis of Estimates (BOEs) and development of time-phased budgets and schedules.

  • Lead project set up in compliance with contractual terms, conditions and requirements.

  • Prepare program financial Estimates at Complete (EAC) and meet deadlines for submission requirements.

  • Identify project risks and opportunities and provide analytical contribution in working resolution with PM, Contracts, Procurement and Finance/Accounting.

  • Review and assess all contract modifications. Advise the program management team of impacts as necessary.

  • Monitor costs and manpower on a weekly basis ensuring that actuals are within budget and charged to the correct job number. Process cost transfers as required.

  • Perform analytical review and arithmetic checks of cost reporting documentation.

  • Prepare accurate and complete variance analysis and reporting.

  • Prepare/Support Internal Program Review (IPR) presentations for management.

  • Prepare financial Contract Data Requirements (CDRL) for programs. Ensure contractual requirements are met and customer financial deliverables are accurate and on time.

  • Perform ad-hoc financial analysis on the contract as requested by PMO and others.

-Monitor funding status, providing reliable and timely notification of funding status by line item detail as required.

-Support accounts receivable as required during the billing processing. Monitor billing status and unbilled issues, working with Finance, Contracts, Accounting and PMO to resolve issues in a timely manner.

-Prepare subcontractor and vendor accruals as services/goods are received in accordance with GAAP and internal policies to ensure that the projects cost/commitment is accurately captured and reported internally and externally.

-Ensure program revenue and profit is recorded in compliance with the EAC.

-Analyze profit risks and opportunities and advise management on the optimal path forward.

-Ensure adherence to Generally Accepted Accounting Principles (GAAP), Sarbanes-Oxley, FAR and all company policies and procedures as they related to contract performance and financials.

-Provides guidance to less experienced Project Controllers.

-Additional duties and responsibilities as assigned.

Qualifications

To Be Successful in this role you will have:

Bachelor's degree in Business or Program Management related field plus 2 to 5 years of Program Control or related and progressive experience with an emphasis in Finance, Accounting, or a related discipline is required.

  • 2+ years of Program Control or related experience is required.

  • Candidates must possess a strong background working with multiple government contract types: FFP, FPI, FPLOE, T&M, CPAF, CPFF, CPIF, and hybrid contracts.

  • Expertise in Excel and overall MS Office suite and a working knowledge of relevant software applications, including JAMIS and others.

  • Excellent organizational skills, able to handle multiple tasks at one time and meet deadlines.

  • Must be analytical, possess excellent communication and presentation skills and have the ability to work independently as well as a member of a team.

  • Strong customer service focus.

If you want to join a great company and be a key member of the program team apply now for immediate consideration.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49881/project-control-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49881

Recruiting Location : Location US-DC-Washington

Category Finance

Position Type Full-Time

Security Clearance Other

Clearance Details N/A

Telework Yes - May Consider Occasional/Part Time Teleworking for this position



Job Detail

Electrical Systems Test Lead - Serco
Posted: Feb 17, 2022 03:08
Pascagoula, Mississippi

Job Description

Position Description

If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you! As a Electrical System Test Lead, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet.

Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft.

Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team.

You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines.

In this role, you will:

  • Provide the Test Division onsite building yard test support expertise in Electrical Systems (power generation, switchboards, load centers, 60 Hz, point of use converters, lighting systems, cableways).

  • Lead and direct the work of others including providing mentorship.

Qualifications

To be successful in this role, you will have:

  • High School/ GED with 15+ years of relevant experience in managing testing programs for DoD/Navy Ship Programs.(Degreed candidates with 8-10 years of relevant experience will be considered).

  • DoD/Navy ACAT I Program experience.

  • A current DoD security clearance or be able to obtain an interim clearance after hire.

  • United States (U.S.) citizenship.

  • Ability to operate personal computers and have good knowledge and operational abilities with Microsoft Office tools.

  • Ability to support activities in a shipyard or naval facility. Some work may occur within an industrial field office, outdoors and/or aboard ship while the ship is undergoing construction, alteration, activation, overhaul, repair, and/or underway trials. Walking and climbing throughout the ship, to accomplish ship checks, may be required. Exposure to high noise levels, uncomfortable temperatures, heights, or other industrial safety conditions will require use of personal protective clothing and equipment.

  • Ability to travel (

Additional desired experience and skills:

  • Relevant U.S. Navy or U.S. Coast Guard experience in the areas of ship construction or ship repair is desired. Amphibious warship ship and/or craft construction or ship repair work experience is ideal.

  • Project Management Professional (PMP) certification is desired.

  • Defense Acquisition Workforce Improvement Act of 1990 (DAWIA) certification is desired.

If you are interested in supporting and working with our military and sailors and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

About Pascagoula, Mississippi. Pascagoula is home to approximately 22,000 residents. The long-known Flagship City is the seat of Jackson County, located farthest east on the Mississippi Gulf Coast. Ingalls Shipbuilding, Mississippi's largest employer, and Chevron's largest refinery bookend the city, joined by Halter Maine, Rolls Royce, and a healthy host of contractors and suppliers. While Pascagoula is proud of being a leader in Mississippi's industry, they are equally as proud of the quality of life offered. Pascagoula is a wonderful place to raise a family, have high-performing schools and their options for outdoor recreation are hard to match. Pascagoula has become an attractive place for people of all ages and backgrounds looking for a thriving community with a friendly atmosphere.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49904/electrical-systems-test-lead/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49904

Recruiting Location : Location US-MS-Pascagoula

Category Navy

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position



Job Detail

Senior Help Desk Specialist - Scott AFB, IL - Serco
Posted: Feb 17, 2022 03:08
Scott AFB, Illinois

Job Description

Position Description

Senior Help Desk Specialist - Scott AFB, IL

Exciting opportunity at Scott AFB, IL!

Serco is seeking a Senior Help Desk Specialist to join our team supporting the Defense Information Systems Agency (DISA) on the Global Information Grid Services Management-Operations (GSM-O) II contract. The Senior Help Desk Specialist will assist Department of Defense (DoD) Information Network (DODIN)/Defense Information Systems Network (DISN) customers across the globe.

In this role, you will:

  • Perform shift work in a 24x7x365 Global Operations Center (GOC).

  • Respond to and diagnoses problems through discussion with end-users.

  • Ensures a timely process through which problems are controlled.

  • Identify, research, isolate, and resolve technical problems through discussions with users.

  • Provide service Level 1 and Level 2 assistance working with three levels of Subject Matter Experts (SME)s / advanced SME teams.

  • Assist global enterprise data analytic team customers with Open Systems Interconnection (OSI) model layer database Configuration Management (CM) engineering.

  • Perform triage troubleshooting with Amazon Web Services (AWS) and numerous enterprise network tool enclaves.

  • Evaluate analytical and systematical problems of workflows, organization, and planning and assists the Master Help Desk Specialist to develop appropriate corrective action.

  • Under the supervision of the Master Help Desk Specialist coordinate closely with programmers to ensure proper implementation of program and system specifications.

  • Assist the Master Help Desk Specialist with the supervision of lower-level Help Desk Specialists and fill in for the Master Help Desk Specialist during his/her absence periods.

  • Develop, in conjunction with functional users, system alternative solutions.

  • Support other contract functional areas as required.

Qualifications

To be successful in this role, you must have:

  • Must possess a Secret or higher clearance.

  • CompTIA Security+ or Windows 10 MCSA certification required.

  • High School Diploma and 7+ years of related experience required.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses are encouraged to apply!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49873/senior-help-desk-specialist---scott-afb%2c-il/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49873

Recruiting Location : Location US-IL-Scott AFB

Category Information Technology

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position



Job Detail

Help Desk Support - Tier II - Serco
Posted: Feb 17, 2022 03:08
Beavercreek, Ohio

Job Description

Position Description

Serco, Inc has an immediate opening for a Help Desk Support - Tier II role. Serco has a highly engaged desktop technical team consisting of 15 members supporting our over 8000 employees using cutting edge technologies. The position will be based at our Beavercreek, OH location (partial telework during COVID workplace restrictions).

The position will support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. You will troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required.

In this role you will:

  • Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.

  • Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.

  • Construct, install, and test customized configurations based on various platforms and operating systems.

  • Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.

  • Receive and respond to incoming calls, pages, and/or work orders regarding desktop problems.

  • Ensure that desktop connections, ie. network jacks are in proper working order.

Qualifications

To be successful in this role, you will have:

  • Associates Degree and 2-4 years experience or years of relevant experience in lieu of degree.

  • Strong customer service orientation.

  • Ability to effectively prioritize and execute tasks in a high-pressure environment.

  • Good written, oral, and interpersonal communication skills.

  • Ability to conduct research into PC and software issues and products as required.

  • Ability to present ideas in business-friendly and user-friendly language.

  • Highly self-motivated and directed.

  • Keen attention to detail.

  • Team-oriented and skilled in working within a collaborative environment.

  • Excellent knowledge of PC and desktop hardware.

  • Excellent knowledge of PC internal components.

  • Hands-on hardware troubleshooting experience.

  • Extensive equipment support experience.

  • Working technical knowledge of current protocols, operating systems, and standards.

  • Ability to operate tools, components, and peripheral accessories.

  • Able to read and understand technical manuals, procedural documentation and OEM guides.

  • Experience with the following technologies required: Windows 10, SCCM experience, remote access tools and Active Directory

  • US Citizenship is required

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49877/help-desk-support---tier-ii/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49877

Recruiting Location : Location US-OH-Beavercreek

Category Information Technology

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position



Job Detail