Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
The Account Manager, Strategic will own managing daily account sales and op...
The Account Manager, Strategic will own managing daily account sales and operational tasks some of the top Strategic organizations in the largest dome...
Posted - Mar 23, 2022
The Account Manager, Strategic will own managing daily account sales and op...
The Account Manager, Strategic will own managing daily account sales and operational tasks some of the top Strategic organizations in the largest dome...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
Mobile Associate, Bilingual What you'll do in your role. Builds proficien...
Mobile Associate, Bilingual What you'll do in your role. Builds proficiency related to serving and selling to our customers, while providing a world...
Posted - Mar 23, 2022
Mobile Associate, Bilingual What you'll do in your role. Builds proficien...
Mobile Associate, Bilingual What you'll do in your role. Builds proficiency related to serving and selling to our customers, while providing a world...
Posted - Mar 23, 2022
Acts as a technical contributor within and occasionally outside his or her...
Acts as a technical contributor within and occasionally outside his or her immediate team. Responsible for staying current in technical theory, applic...
Posted - Mar 23, 2022
Acts as a technical contributor within and occasionally outside his or her...
Acts as a technical contributor within and occasionally outside his or her immediate team. Responsible for staying current in technical theory, applic...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
Responsible for providing project management to leasing, zoning, permitting...
Responsible for providing project management to leasing, zoning, permitting, regulatory compliance and construction process of new cell sites and/or s...
Posted - Mar 23, 2022
Responsible for providing project management to leasing, zoning, permitting...
Responsible for providing project management to leasing, zoning, permitting, regulatory compliance and construction process of new cell sites and/or s...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
The Account Manager, Strategic will own managing daily account sales and op...
The Account Manager, Strategic will own managing daily account sales and operational tasks some of the top Strategic organizations in the largest dome...
Posted - Mar 23, 2022
The Account Manager, Strategic will own managing daily account sales and op...
The Account Manager, Strategic will own managing daily account sales and operational tasks some of the top Strategic organizations in the largest dome...
Posted - Mar 23, 2022
Product Manager, Technical is a visionary, strategist, analyst, customer ev...
Product Manager, Technical is a visionary, strategist, analyst, customer evangelist, respected leader of business and technology execution, and profes...
Posted - Mar 23, 2022
Product Manager, Technical is a visionary, strategist, analyst, customer ev...
Product Manager, Technical is a visionary, strategist, analyst, customer evangelist, respected leader of business and technology execution, and profes...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
The Senior Manager, Business Development IoT Wholesale is a key role combin...
The Senior Manager, Business Development IoT Wholesale is a key role combining industry expertise, strategic thinking, business development and modeli...
Posted - Mar 23, 2022
The Senior Manager, Business Development IoT Wholesale is a key role combin...
The Senior Manager, Business Development IoT Wholesale is a key role combining industry expertise, strategic thinking, business development and modeli...
Posted - Mar 23, 2022
This position can be based out of Boise, ID or Portland, OR The State Gove...
This position can be based out of Boise, ID or Portland, OR The State Government Account Executive position focuses on the customer life cycle, suppo...
Posted - Mar 23, 2022
This position can be based out of Boise, ID or Portland, OR The State Gove...
This position can be based out of Boise, ID or Portland, OR The State Government Account Executive position focuses on the customer life cycle, suppo...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 23, 2022
(Position located at our Bellevue HQ) At T-Mobile, we strongly encourage e...
(Position located at our Bellevue HQ) At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals...
Posted - Mar 23, 2022
(Position located at our Bellevue HQ) At T-Mobile, we strongly encourage e...
(Position located at our Bellevue HQ) At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193028BR
Department: Retail
Travel Required: No
The Account Manager, Strategic will own managing daily account sales and operational tasks some of the top Strategic organizations in the largest domestic and global companies in our portfolio to execute exceptional customer value and grow the account base. The Account Manager, Strategic Accounts will execute initiatives in strategic accounts cross-functionally to execute against overall account strategy.
What you'll do in your role.
Facilitate long-term relationships with customers by using account management best practices. Devise creative and effective approaches and solutions to meet and exceed clients' needs. Understands terms of contracts or agreements and uses that information to influence business decisions. Includes process driven tasks, such as placing orders, review for rate plan optimization, creating custom customer reports, making account changes, working with support teams to ensure all updates made as the Client Sales Executive requests, with autonomy.
Understands important business drivers and identifies customer needs. Utilize solution-based selling techniques to upsell current accounts and drive incremental sales/revenue.
Partner with Strategic Client Executive to plan QBRs for existing clients; perform analyses and make recommendations to CE. Analyze territory trends, diagnose root cause of performance and create actionable plans for operational improvements. Define opportunities and goals (Input/Output) within the portfolio of accounts. Identify key business opportunities for the territory and manage toward a growth plan.
Partner with cross-functional teams and technical experts to determine in-building building coverage, customize and write service agreement addendum and technical requirements, and update site portals for clients.
The experience you'll bring.
Bachelor's Degree
T-Mobile Tools & System Knowledge
4-7 Years: Account Management Experience; Experience In Enterprise Level Accounts Preferred, Outside Sales Preferred.
4-7 Years: Prior Wireless Experience.
Business Planning: Demonstration Of Their Contribution In Account Planning And Execution Of Those Plans Efforts
Business Relationship Management: Build And Deepen Strategic Relationships With High-Level Buying Influencers In Key Customer Accounts To Help Influence Their Long-Term Mobile Technology Decisions
Product Knowledge: Add Value And Be Viewed As A Trusted Advisor By Executing On Compelling Insights And Ideas Of Global Mobility Platforms, Future-State 5G, Private Networks, Digital Collaboration, Along With Traditional Products And Services
Sales Growth: Focus On Driving Voice, Data, UCC And IoT Solutions Using The T-Mobile Network To Achieve Sales Goals, Subscriber And Revenue Targets, And Customer Retention Objectives
Business Strategy: Assist In The Development And Implementation Of Strategies To Expand The Market Position For Strategic Named Accounts And Mncs, Especially In The United States, And Successfully Position New Solutions And Concepts; Meet Or Exceed Established Sales Targets
Communication: Ability To Adapt Communication Style Depending On Audience. Comfortable Communicating with All Levels of Organization Professionally, Whether In-Person or Virtually. Exhibits Executive Maturity.
Sales Presentations: Create And Present Convincing And Persuasive Content To Present To Existing And Potential Customers, Both In-Person And Virtually, With Professional Confidence
Salesforce.Com: Knowledge Of Program And Ability To Navigate Fluidly
MS Office Suite: Creative Use Of Tools For Professional Communications, Both Internal And External
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
A valid license, a clean driving record, and proof of insurance at your own cost is required
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 192888BR
Department: Business Sales
Travel Required: Yes
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 192948BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 192924BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 192945BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 192941BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.
This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations to negotiate and close business.
What you'll do in your role.
Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking.
Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.
Negotiate and close deals.
Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings.
Devise creative and effective sales approaches, solutions and proposals.
Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.
Also responsible for other Duties/Projects as assigned by business management as needed
The experience you'll bring.
Bachelor's Degree
Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations
1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment
Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking
Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail
Communication: Excellent Interpersonal, Written, And Oral Communication Skills
Negotiation: Effective Negotiating And Closing Skills
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:
Competitive base pay plus commission potential
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career
Fun, fast-paced environment
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
A valid license, a clean driving record, and proof of insurance at your own cost is required
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 192919BR
Department: Business Sales
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 192936BR
Department: Retail
Travel Required: No
Mobile Associate, Bilingual
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Bilingual: Fluent in English and another language
Position details
Req ID: 192988BR
Department: Retail
Travel Required: No
Acts as a technical contributor within and occasionally outside his or her immediate team. Responsible for staying current in technical theory, application, and operational discipline. Takes on technical and project-related efforts, providing communication as directed. The Technician has a solid understanding of theory and application related to project management, radio access networks, backhaul to sites, signaling, disaster recovery planning and response, data services, and location-based services. The Technician has a basic understanding of theory and application related to network design, capacity planning, power systems AC/DC, and grounding.
What you'll do in your role.
Technical support: Provides technical support within and occasionally outside immediate team. Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities.
Project management: Takes on smaller projects or portions of key projects/initiatives, providing accurate status and progress updates as requested.
Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and/or management for consideration. Provides input on process improvements related to maintenance and repair activities. Assists in creation of job aids, scopes of work, method/statement of procedure, and helpful tools working closely with a Senior Technician.
Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements.
The experience you'll bring.
2-4 Years: Experience In Switch Operations And Maintenance, With A Proven Track Record Of Success.
2-4 Years: Wireless Telecommunications Or Other Related Experience.
RF Engineering
Radio Frequency Engineering
Electronics
Microsoft Office
Communication
Attention To Detail
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Two-year vocational degree in a technical discipline or equivalent experience.
Must have and maintain a clean driving record & driver's license
Meet the minimum DOT medical standards under 49 CFR Part 391.
Work day, afternoon and graveyard shifts, weekend shifts, on-call, and Holidays.
Climbs stairs or stepladders to reach equipment and cable trays.
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 192217BR
Department: Engineering
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
The starting pay rate for a candidate selected for this position who is based in Denver, Colorado is $16.50 per hour. Employees are eligible for monthly sales incentives.
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 192982BR
Department: Retail
Travel Required: No
Responsible for providing project management to leasing, zoning, permitting, regulatory compliance and construction process of new cell sites and/or site modification/upgrade projects to existing facilities. Ensures high quality and timely delivery of development and construction project management related services, activities and support. The role is expected to contribute in the creation and implementation of key strategic and/or tactical activities to address business challenges and objectives. Responsible for executing on tasks assigned for managing small projects within the constraints of scope, quality, time, and cost, to deliver specified requirements and meet customer satisfaction in support of the T-Mobile engineering network including: general network development and modification activities; real estate, entitlement and construction. This role may also serve as a sub-project lead in larger-scale initiatives led by upper level Project Managers or above and receives mentoring and guidance from more experienced project managers.
What you'll do in your role.
Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
- Resource Management: Develops strong working relationships with team members and fosters the development of cross-functional teamwork in order to ensure high quality and timely delivery of construction and development related services, activities, and support. Delegates and assigns project responsibilities; directs, motivates, and manages the project work and resources involved within the project. Ensures efficient use of resources to meet the sub-project deliverables. Assists in managing the planning, development and/or construction process for all new telecommunications facilities and modification projects to existing facilities. Responsible for questioning and challenging ambiguous responsibilities and tasks and manages conflicts to an early resolution or escalates any unresolved issues to the upper level Project Managers.
- Project Scheduling: Creates work breakdown structures, develops and updates project schedules/plans with actual and forecasted deliverable, and manages deviations from plan with help from the upper level Project Managers. Monitors actual project progress, compares to baseline, and reports progress against schedule. Documents, obtains approval for, and tracks all changes in project parameters. Produces project reports and notifications as appropriate and communicates project status to respective internal and external stakeholders and key project sponsor(s).
- Project Status: Attends Management and Development project team meetings as required to keep the project team informed about the progress of the project. Participates in or conducts project reviews with stakeholders as necessary to perform ongoing assessments on the progress of projects. Assists upper level Project Manager to provide oversight, tactical input, expertise, communications, quality control, training, reporting, and general administrative support between development organization groups (Regional Development team, markets, and other regional groups and FSC). Interfaces effectively within and outside engineering with Radio Frequency, Facilities, Field and Network Operations, Performance, Billing, Property Management, Regulatory, and Legal. Ensures required review of all project documentation and approvals according to company standards and processes. Closes all project documentation and archives actual appropriate records and achievements for estimating future similar projects upon project completion or premature cessation.
- Risk Management: Identifies risks in projects and applies techniques to assess and mitigate the risks using the help and support from the upper level Project Managers and project sponsors. Participates in project risk reviews and appropriate mitigation planning. Forecasts the impacts on schedule of proposed changes and reports impact to project team, sponsor, and other Project Managers. Follows appropriate procedure to escalate potential issues to achieve resolution.
The experience you'll bring.
Minimum required
- Proficient in the use of Microsoft Office, specifically in the use of Project, Excel, Word, and PowerPoint
- Good written and verbal communication skills; ability to effectively communicate with all employee and management levels within the Enterprise
- Awareness of general accounting/costing practices including budgeting, invoicing, purchase orders, and accounts payable
- Able to identify project impacting critical issues and challenges, able to work with more senior members of the Project Management team to develop and implement successful solutions
- Basic understanding of construction and wireless development process and familiarity with pre-construction milestones
- Ability to negotiate with and manage general contractors and/or vendors
- Understands construction drawings and redline process
- Knowledge of materials used in telecommunications facilities site design
- Familiarity with environmental reports and government approvals
- Basic knowledge of all aspects of leasing, zoning, and regulatory compliance related to real estate development and wireless network operations, including knowledge of lease terms or contracts and understanding of legal proceedings
Desired
- Interest in acquiring a working knowledge of finance, strategy, and deep project management skill set
- Group facilitation, engagement, mediation and conflict resolution skills. Experience in developing and delivering presentations
Education
- Associate's Degree or Bachelor's Preferred
License or certification
- Professional Management Professional (PMP) Certification preferred
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 193047BR
Department: Engineering
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.
This role will meet and exceed monthly sales quota objectives by successfully supporting your team in acquiring accounts within multiple geographic territories and will ultimately have the opportunity to own a geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services, tailoring customer recommendations to negotiate and close business.
What you'll do in your role.
Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking.
Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.
Negotiate and close deals.
Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings.
Devise creative and effective sales approaches, solutions and proposals.
Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.
Also responsible for other Duties/Projects as assigned by business management as needed.
The experience you'll bring.
Bachelor's Degree
Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations.
1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment.
Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking.
Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail.
Communication: Excellent Interpersonal, Written, And Oral Communication Skills.
Negotiation: Effective Negotiating And Closing Skills.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:
Competitive base pay plus commission potential
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career
Fun, fast-paced environment
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 181839BR
Department: Business Sales
Travel Required: No
The Account Manager, Strategic will own managing daily account sales and operational tasks some of the top Strategic organizations in the largest domestic and global companies in our portfolio to execute exceptional customer value and grow the account base. The Account Manager, Strategic Accounts will execute initiatives in strategic accounts cross-functionally to execute against overall account strategy.
What you'll do in your role.
Facilitate long-term relationships with customers by using account management best practices. Devise creative and effective approaches and solutions to meet and exceed clients' needs. Understands terms of contracts or agreements and uses that information to influence business decisions. Includes process driven tasks, such as placing orders, review for rate plan optimization, creating custom customer reports, making account changes, working with support teams to ensure all updates made as the Client Sales Executive requests, with autonomy.
Understands important business drivers and identifies customer needs. Utilize solution-based selling techniques to upsell current accounts and drive incremental sales/revenue.
Partner with Strategic Client Executive to plan QBRs for existing clients; perform analyses and make recommendations to CE. Analyze territory trends, diagnose root cause of performance and create actionable plans for operational improvements. Define opportunities and goals (Input/Output) within the portfolio of accounts. Identify key business opportunities for the territory and manage toward a growth plan.
Partner with cross-functional teams and technical experts to determine in-building building coverage, customize and write service agreement addendum and technical requirements, and update site portals for clients.
The experience you'll bring.
Bachelor's Degree
T-Mobile Tools & System Knowledge
4-7 Years: Account Management Experience; Experience In Enterprise Level Accounts Preferred, Outside Sales Preferred.
4-7 Years: Prior Wireless Experience.
Business Planning: Demonstration Of Their Contribution In Account Planning And Execution Of Those Plans Efforts
Business Relationship Management: Build And Deepen Strategic Relationships With High-Level Buying Influencers In Key Customer Accounts To Help Influence Their Long-Term Mobile Technology Decisions
Product Knowledge: Add Value And Be Viewed As A Trusted Advisor By Executing On Compelling Insights And Ideas Of Global Mobility Platforms, Future-State 5G, Private Networks, Digital Collaboration, Along With Traditional Products And Services
Sales Growth: Focus On Driving Voice, Data, UCC And IoT Solutions Using The T-Mobile Network To Achieve Sales Goals, Subscriber And Revenue Targets, And Customer Retention Objectives
Business Strategy: Assist In The Development And Implementation Of Strategies To Expand The Market Position For Strategic Named Accounts And Mncs, Especially In The United States, And Successfully Position New Solutions And Concepts; Meet Or Exceed Established Sales Targets
Communication: Ability To Adapt Communication Style Depending On Audience. Comfortable Communicating with All Levels of Organization Professionally, Whether In-Person or Virtually. Exhibits Executive Maturity.
Sales Presentations: Create And Present Convincing And Persuasive Content To Present To Existing And Potential Customers, Both In-Person And Virtually, With Professional Confidence
Salesforce.Com: Knowledge Of Program And Ability To Navigate Fluidly
MS Office Suite: Creative Use Of Tools For Professional Communications, Both Internal And External
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
A valid license, a clean driving record, and proof of insurance at your own cost is required
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 192887BR
Department: Business Sales
Travel Required: Yes
Product Manager, Technical is a visionary, strategist, analyst, customer evangelist, respected leader of business and technology execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Product Manager, Technical is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional business and technical team, as well as key stakeholders to deliver against the opportunity.
Product Manager, Technical is the ultimate -jack-of-all-trades- leveraging deep customer empathy, strategic thinking, commercial, analytical, technical capability and knowledge, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives.
No day is the same for the Product Manager, Technical. Day to day activities or responsibilities include: conducting market research; writing features or user stories; determining specifications; defining long-term strategy of the product; creating the product road map; driving technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and support/drive go-to-market activities as needed.
What you'll do in your role.
Vision, Strategy, and Analysis
- Owns product end to end for products or features with moderate level of complexity and scope. This includes creating, managing, maintaining, and communicating product vision and roadmap including technical vision and capabilities.
- Drives end user product research.
- Partners with business and internal/external stakeholders to understand current customer experience, identifies areas of opportunity.
- Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify
- Develops and maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunity for innovation of the product.
- Communicates, influences, and sells ideas at Director level and below. This includes regularly delivering product presentations.
- Conducts specific ad hoc analysis and provides insights to management on request.
Customer Evangelist
- Leverages customer insights for product vision, strategy, roadmap, priorities.
- Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs
and priorities.
- Create, manage, foster an active VOC feed for themselves and team.
- Actively looks for opportunities to delight or meet customer's unmet needs.
- Tests ideas with real customers to ensure that the product delivers the desired benefit.
Product Execution & Technical Delivery
- Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for moderately complex products. This work may include creation of prototypes.
- Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and
- Runs or contributes significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room Planning; System Demo; Inspect and Adapt (I&A), etc.
- Owns and manages product backlog and priorities with our business and technology partners. Backlog at this level typically serves 1 - 4 Agile / Scrum / Sprint teams.
- Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule.
- Manages and maintains efficient flo of just-in-time feature and story elaboration activities across all Agile Teams throughout execution, typically maintaining 2 iterations (Sprints) worth user stories 'ready' for Dev in Team Backlogs.
- In scaled teams, holds regular meetings and coordination activities with other PM's and Product Owners (if applicable) to ensure parallel work is in sync and dependencies are known.
- Runs beta and pilot programs with early-stage products and samples.
- Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support.
- Communicates technical challenges to stakeholders and makes educated trade-off decisions based on those challenges.
- Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues
Relationship & People, Professional Development
- Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial
- Develops positive working relationships with Customer groups or Customer Representatives.
The experience you'll bring.
Bachelors Degree- Computer Science, Engineering, IT or equivalent experience.
Position details
Req ID: 192767BR
Department: Information Technology
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 192300BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 192933BR
Department: Retail
Travel Required: No
The Senior Manager, Business Development IoT Wholesale is a key role combining industry expertise, strategic thinking, business development and modeling, and relationship building to drive business results for assigned market segments and accounts. This position emphasizes account management - the focus is to create accretive revenue from existing customers. The candidate will understand the market, partner with internal stakeholders to understand the needs of customers, and will develop solutions to satisfy those needs.
What you'll do in your role.
Provides leadership in the planning, design, due diligence, and implementation of strategic business development objectives. Partners with leadership to define vision, strategies, and tactics of the organization. Selects, develops, and evaluates a team of business development professionals to deliver against business strategy.
Manages a team of business development leads who cultivate and manage internal and external business relationships. Identifies relevant business opportunities from existing accounts. Engages with partners to negotiate contracts.
Builds and manages relationships with key players in the mobile industry and in related sectors - both in established and emerging segments. Works equally well with small and large firms, and is equally effective with individuals at all levels of leadership, including C-level executives. Empowers team members to work with individuals across all leadership levels.
Establishes and maintains key internal partnerships and builds trust with various stakeholders. Effectively collaborates across functional groups and teams to execute on small to large scale opportunities in a pragmatic and efficient way. Encourages and supports team members in building and maintaining relationships with internal stakeholders.
Creates new business opportunities and partners: a) identifes and analyzes market intelligence, b) evaluates key players and technologies, c) assesses customer opportunities, d) creates potential economic/financial/business models, e) makes recommendations to grow existing relationships f) provides analysis and review of current partnerships and future opportunities.
Also responsible for other Duties/Projects as assigned by business management as needed.
The experience you'll bring.
Bachelors Degree: Business, Technology or related field
Masters/Advanced Degree: MBA (Preferred)
7 + years business development, alliance management, and/or strategic sales experience with financial/economic analysis preferably in consumer-focused wireless, high-tech (software, internet/new media, entertainment/content, etc.) or consumer electronics industries
At least 2 years direct supervision and management experience
Experience leading business case modeling for complex >$100M/year deals
Experience managing a medium/large portfolio of external partners (5-10 partners), with direct accountability for partner revenue
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 192543BR
Department: Business Sales
Travel Required: Yes
This position can be based out of Boise, ID or Portland, OR
The State Government Account Executive position focuses on the customer life cycle, supporting the growth of State and Local State Government. The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer satisfaction, and improve revenue while driving customer retention activity. This is a new business development role, prospecting and hunting for new business.
As a State Government Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed in accordance with T-Mobile's core values.
What you'll do in your role.
New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate. This is a new business development role, prospecting and hunting for new business.
Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Monitor and resolve customer issues. Track individual account activity and results.
Extensive data entry, system navigation, and utilization required, including independent analysis and decision making related to information. Accuracy and efficiency in data entry required.
Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver exceptional service to meet T-Mobile's productivity and quality standards.
Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.
Demonstrates positive and cooperative behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.
Disburses adjustments and credits as appropriate within established limits and criteria.
The experience you'll bring.
Bachelor's Degree preferred
4 + years Selling to State Government accounts strongly preferred, at minimum must have previous Government Sales experience.
4 + years Business Sales Experience is required.
4+ years wireless, telecom or technical sales experience preferred, not required.
*LI-RM1
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
A valid license, a clean driving record, and proof of insurance at your own cost is required
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 192984BR
Department: Business Sales
Travel Required: Yes
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 192915BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 192956BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
T-Mobile has an exciting opportunity for a Sr. Corporate Counsel role. This role will represent the organization on legal matters as assigned. Responsible for preparing supporting documents such as briefs, contracts, patent applications, and filings. Provide counsel to managers on legal matters impacting managers' areas of responsibility.
T-Mobile has consistently been recognized as a Best Place to Work thanks to our crew of diverse, hardworking self starters who are ready to go go go... And T-Mobile is recognized as a best place to work for LGBTQ employee by the Human Rights Campaign Corporate Equality Index five years in a row. A designated Military Friendly Employer by Military Friendly for eleven years running. And with a 100% score on the Disability Equality Index, our diversity across gender, race and ideas drives us forward.
What you'll do in your role.
Engage, work with, and manage outside counsel relationships
Mediate discussions and draft complex agreements and transactions. Guide the business in assessing short-term tradeoffs in the context of broader strategic imperatives
Drive departmental initiatives, including the development or redesign of legal support processes to increase efficiencies and better align to the needs of the business
Serve as trusted advisor for several specialty areas. Inform on a broad range of strategic legal and business matters
May manage up to 2 employees, including Corporate Counsel, with full cycle management responsibilities
Supports team initiatives and creates an inclusive environment
The experience you'll bring.
8+ years as a business attorney, with relevant in-house and/or top law firm transitional experience
Ability to lead highly sophisticated projects and other high impact initiatives
Ability to establish self as subject matter specialist in specialty field
Ability to interact with senior management with strong executive composure
Mentor and lead others informally in areas of expertise
If supervising employees, must have minimum of 1-year experience supervising employees in all areas (i.e. communication skills, provide leadership and direction for team, subject area, mentor, develop)
Excellent written and oral communication skills
Able to collaborate with other legal and business professionals in a complex organization with a focus on delivering results efficiently
Keen business sense with excellent judgment, decision making skills, analytical, drafting and ability to mediate discussions
Ability to operate independently and effectively in a dynamic environment
Work with a variety of personalities across the business organization
Strong prioritization skills, and execution and results orientation with customer dedication
Efficiently meet fast paced goals and balance multiple tasks in a thriving environment
Desire and ability to work as part of a team
JD from an accredited university with outstanding academic credentials
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:
Competitive base pay plus annual bonus potential
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the change to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 192055BR
Department: Legal
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
T-Mobile has consistently been recognized as a Best Place to Work thanks to our crew of diverse, hardworking self starters who are ready to go go go... And T-Mobile is recognized as a best place to work for LGBTQ employee by the Human Rights Campaign Corporate Equality Index five years in a row. A designated Military Friendly Employer by Military Friendly for eleven years running. And with a 100% score on the Disability Equality Index, our diversity across gender, race and ideas drives us forward.
T-Mobile has an opportunity for an experienced regulatory attorney on the Legal Department's Product Compliance Legal Team, supporting Government Subsidy Programs like the FCC's Universal Service Program and the recently enacted Affordable Connectivity Program (-ACP-). This attorney will:
Work closely with the company's business and support teams to build comprehensive compliance programs based on regulations applicable to T-Mobile's growing Universal Service and ACP product and service portfolios.
Analyze a wide variety of applicable laws and regulations to provide practical, usable and customer-focused legal advice.
Analyze and support internal policies and processes to ensure ongoing compliance; and
Help manage federal and state agency inquiries regarding product compliance.
What you'll do in your role.
What you'll do in your role
The Corporate Counsel position on the Program Compliance team will have day-to-day responsibilities for providing legal guidance on compliance aspects of T-Mobile's Government Subsidy Programs, including:
Providing practical legal guidance on all aspects of applicable laws and regulations governing government subsidy programs, including devising solutions in partnership with business and other service support teams to address regulatory compliance requirements.
Designing and implementing compliance policies and processes through partnership and collaboration with the business and other legal and tax experts.
Leading complex, fast-moving projects and being proactive in delivering actionable guidance and driving customer-focused compliant solutions.
Evaluating and advising on regulatory risks related to government subsidy programs.
Monitoring changes in program-impacting laws and regulations, and recommending new policy and procedures as necessary to meet new or changing compliance obligations.
Coordinating with Government Affairs on proposed changes or modifications of laws and regulations.
Assisting with compliance system evaluations and audits; and
Communicating legal advice to business clients in a simple, usable, practical and un-legalistic way.
The experience you'll bring.
The experience you'll bring
A qualified candidate should have:
A law degree from an accredited law school and a license to practice law in at least one state.
Minimum 5+ years of relevant legal experience, including significant experience working with, and preferably for, a telecommunications oversight agency such as the FCC.
Applicable experience in risk management, auditing, tax and/or SOX compliance.
The ability to think strategically and advance practical solutions with a demonstrated ability to intelligently manage business and legal risks.
Excellent communication, presentation and writing skills and the ability to interface effectively with individuals at all levels of the organization.
Customer-oriented interpersonal skills, excellent business judgment, personal initiative, and a demonstrated ability to work in a fast-paced environment; and
Outstanding organizational skills and exceptional attention to detail, as well as the aptitude for, and a strong motivation to develop, a deep and broad knowledge of the wireless telecommunications industry.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:
Competitive base pay plus annual bonus potential
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the change to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 192801BR
Department: Legal
Travel Required: No
(Position located at our Bellevue HQ)
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
The Manager will manage and develop business relationships with mobile operator roaming partners throughout the globe, supporting T-Mobile's industry-leading Simple Global retail roaming offer.
What you'll do in your role.
Primary duties including negotiating and managing commercial agreements for a portfolio of assigned roaming partners. The Manager will be the primary point of contact between internal T-Mobile teams and roaming partners.
Responsibilities:
Structure and drive strategic partnerships, business opportunities, and relationships via a) identifying and analyzing complex market/business opportunities, b) evaluating key players, technologies, and products, c) creating economic/financial/business models, and d) developing financially-sound recommendations for T-Mobile to pursue
Create strategic plans for assigned roaming partners and identify top priorities for each party in the relationship
Negotiate financially-sound roaming agreements with new/existing partners
Work with Legal teams to draft, clarify commercial/legal conditions and execute partner agreements, ensuring agreements are sound
Ensure each party adheres to financial targets and key contractual terms
Collaborate with T-Mobile internal customers/functional partners including Marketing, Finance, Engineering, Customer Care, T-Mobile Business, etc. to execute on the international roaming strategy
Develop expertise in sectors vital to T-Mobile's core strategy.
The experience you'll bring.
Bachelor's degree in business or finance related field preferred
4+ years experience in procurement, sourcing, purchasing, business/corporate development, partner relations, and/ or alliance management preferred
Strong experience in complex problem-solving and financial/economic analysis
Strong negotiation skills to influence business partners and experience in signing long-term contracts
Experience with contracts, working with Legal teams to clarify commercial/legal conditions preferred
Appreciation and understanding of cultural differences; multilingual a plus
Outstanding team player and communicator
Ability to prioritize tasks with minimal supervision and to work comfortably with some ambiguity
Executive maturity: ability to work with a variety of professional levels among various companies
Proficient in MS PowerPoint, Excel,
Knowledge of wireless industry a plus
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:
Competitive base pay plus annual bonus potential
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 192788BR
Department: Corporate Strategy
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193045BR
Department: Retail
Travel Required: No