Company Detail

  • Posted - Apr 24, 2022

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading...

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmast...

    Austin, Texas

    Posted - Apr 24, 2022

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading...

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmast...

    Austin, Texas
  • Posted - Apr 24, 2022

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading...

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmast...

    Beverly Hills, California

    Posted - Apr 24, 2022

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading...

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmast...

    Beverly Hills, California
  • Posted - Apr 22, 2022

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading...

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmast...

    Beverly Hills, California

    Posted - Apr 22, 2022

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading...

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmast...

    Beverly Hills, California
  • Posted - Apr 22, 2022

    Job Summary: General Summary We are seeking an AP/AR Specialist. Position...

    Job Summary: General Summary We are seeking an AP/AR Specialist. Position is a blend of transactional and entry-level Accounting. This person must b...

    Austin, Texas

    Posted - Apr 22, 2022

    Job Summary: General Summary We are seeking an AP/AR Specialist. Position...

    Job Summary: General Summary We are seeking an AP/AR Specialist. Position is a blend of transactional and entry-level Accounting. This person must b...

    Austin, Texas
  • Posted - Apr 22, 2022

    Job Summary: Job Summary: WHO ARE WE? Live Nation Entertainment is the w...

    Job Summary: Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leade...

    Hollywood, California

    Posted - Apr 22, 2022

    Job Summary: Job Summary: WHO ARE WE? Live Nation Entertainment is the w...

    Job Summary: Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leade...

    Hollywood, California
  • Posted - Apr 22, 2022

    Job Summary: Brooklyn Bowl, located in the LINQ Promenade in the heart of...

    Job Summary: Brooklyn Bowl, located in the LINQ Promenade in the heart of the fabulous Las Vegas Strip, has redefined the destination entertainment e...

    Las Vegas, Nevada

    Posted - Apr 22, 2022

    Job Summary: Brooklyn Bowl, located in the LINQ Promenade in the heart of...

    Job Summary: Brooklyn Bowl, located in the LINQ Promenade in the heart of the fabulous Las Vegas Strip, has redefined the destination entertainment e...

    Las Vegas, Nevada
  • Posted - Apr 22, 2022

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leadin...

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmas...

    McKees Rocks, Pennsylvania

    Posted - Apr 22, 2022

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leadin...

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmas...

    McKees Rocks, Pennsylvania
  • Posted - Apr 22, 2022

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leadin...

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmas...

    New York, New York

    Posted - Apr 22, 2022

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leadin...

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmas...

    New York, New York
  • Posted - Apr 22, 2022

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading...

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmast...

    Raleigh, North Carolina

    Posted - Apr 22, 2022

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading...

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmast...

    Raleigh, North Carolina
  • Posted - Apr 22, 2022

    Job Summary: We are seeking a highly motivated Productio n Contracts Manag...

    Job Summary: We are seeking a highly motivated Productio n Contracts Manager for our fast-p a ced, eve r - chang i ng env i ronment. C 3 produces Lol...

    Austin, Texas

    Posted - Apr 22, 2022

    Job Summary: We are seeking a highly motivated Productio n Contracts Manag...

    Job Summary: We are seeking a highly motivated Productio n Contracts Manager for our fast-p a ced, eve r - chang i ng env i ronment. C 3 produces Lol...

    Austin, Texas
  • Posted - Apr 21, 2022

    Job Summary: JOB DESCRIPTION - Client Support Specialist Location: Miami...

    Job Summary: JOB DESCRIPTION - Client Support Specialist Location: Miami | Tampa | New Orleans | Orlando | Birmingham Division: Ticketmaster US Li...

    Orlando, Florida

    Posted - Apr 21, 2022

    Job Summary: JOB DESCRIPTION - Client Support Specialist Location: Miami...

    Job Summary: JOB DESCRIPTION - Client Support Specialist Location: Miami | Tampa | New Orleans | Orlando | Birmingham Division: Ticketmaster US Li...

    Orlando, Florida
  • Posted - Apr 21, 2022

    Job Summary: WHO ARE WE Live Nation Entertainment is the world's leading l...

    Job Summary: WHO ARE WE Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster...

    Hollywood, California

    Posted - Apr 21, 2022

    Job Summary: WHO ARE WE Live Nation Entertainment is the world's leading l...

    Job Summary: WHO ARE WE Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster...

    Hollywood, California
  • Posted - Apr 21, 2022

    Job Summary: We are seeking a Venue Sustainability Coordinator to help us...

    Job Summary: We are seeking a Venue Sustainability Coordinator to help us take our sustainability programs to the next level. This role will provide...

    Scranton, Pennsylvania

    Posted - Apr 21, 2022

    Job Summary: We are seeking a Venue Sustainability Coordinator to help us...

    Job Summary: We are seeking a Venue Sustainability Coordinator to help us take our sustainability programs to the next level. This role will provide...

    Scranton, Pennsylvania
  • Posted - Apr 21, 2022

    Job Summary: The Role: Guard, patrol, and/or monitor the venue premises t...

    Job Summary: The Role: Guard, patrol, and/or monitor the venue premises to prevent theft, violence, or infractions of rules. May operate metal detec...

    Scranton, Pennsylvania

    Posted - Apr 21, 2022

    Job Summary: The Role: Guard, patrol, and/or monitor the venue premises t...

    Job Summary: The Role: Guard, patrol, and/or monitor the venue premises to prevent theft, violence, or infractions of rules. May operate metal detec...

    Scranton, Pennsylvania
  • Posted - Apr 21, 2022

    Job Summary: As a seller you will be assigned to and responsible for a poi...

    Job Summary: As a seller you will be assigned to and responsible for a point of sale in the venue where artist merchandise is sold. Prior to the even...

    Scranton, Pennsylvania

    Posted - Apr 21, 2022

    Job Summary: As a seller you will be assigned to and responsible for a poi...

    Job Summary: As a seller you will be assigned to and responsible for a point of sale in the venue where artist merchandise is sold. Prior to the even...

    Scranton, Pennsylvania
  • Posted - Apr 21, 2022

    Job Summary: WHO ARE YOU? Do you enjoy dance music? Are you passionate a...

    Job Summary: WHO ARE YOU? Do you enjoy dance music? Are you passionate about helping others and assisting with credential operations? Then you're i...

    Orlando, Florida

    Posted - Apr 21, 2022

    Job Summary: WHO ARE YOU? Do you enjoy dance music? Are you passionate a...

    Job Summary: WHO ARE YOU? Do you enjoy dance music? Are you passionate about helping others and assisting with credential operations? Then you're i...

    Orlando, Florida
  • Posted - Apr 21, 2022

    Job Summary: THE JOB Backstage Coordinator Our backstage teams have...

    Job Summary: THE JOB Backstage Coordinator Our backstage teams have a leading role in the service experience the artists and touring personnel...

    Hollywood, California

    Posted - Apr 21, 2022

    Job Summary: THE JOB Backstage Coordinator Our backstage teams have...

    Job Summary: THE JOB Backstage Coordinator Our backstage teams have a leading role in the service experience the artists and touring personnel...

    Hollywood, California
  • Posted - Apr 21, 2022

    Job Summary: Deliver exemplary customer service to maintain customer loya...

    Job Summary: Deliver exemplary customer service to maintain customer loyalty. Adapt to customer needs ensuring that they are understood, and approp...

    Scranton, Pennsylvania

    Posted - Apr 21, 2022

    Job Summary: Deliver exemplary customer service to maintain customer loya...

    Job Summary: Deliver exemplary customer service to maintain customer loyalty. Adapt to customer needs ensuring that they are understood, and approp...

    Scranton, Pennsylvania
  • Posted - Apr 21, 2022

    Job Summary: -Parking Attendants are responsible for directing cars in a p...

    Job Summary: -Parking Attendants are responsible for directing cars in a parking lot area. . Keep parking areas clean and orderly to ensure that sp...

    Scranton, Pennsylvania

    Posted - Apr 21, 2022

    Job Summary: -Parking Attendants are responsible for directing cars in a p...

    Job Summary: -Parking Attendants are responsible for directing cars in a parking lot area. . Keep parking areas clean and orderly to ensure that sp...

    Scranton, Pennsylvania
  • Posted - Apr 21, 2022

    Job Summary: Job duties include: Cash Handling; Bank Procedures and Chec...

    Job Summary: Job duties include: Cash Handling; Bank Procedures and Check-out Procedures Maintain superior customer service both in person and ove...

    Scranton, Pennsylvania

    Posted - Apr 21, 2022

    Job Summary: Job duties include: Cash Handling; Bank Procedures and Chec...

    Job Summary: Job duties include: Cash Handling; Bank Procedures and Check-out Procedures Maintain superior customer service both in person and ove...

    Scranton, Pennsylvania
  • Posted - Apr 21, 2022

    Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel at provi...

    Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel at providing exceptional customer service? Then you're in luck! We are looking for...

    Orlando, Florida

    Posted - Apr 21, 2022

    Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel at provi...

    Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel at providing exceptional customer service? Then you're in luck! We are looking for...

    Orlando, Florida
  • Posted - Apr 21, 2022

    Job Summary: The Role: Our Cleaners are thorough and careful in their wo...

    Job Summary: The Role: Our Cleaners are thorough and careful in their work as they clean and maintain the venue. Job Functions: Clean, stock, a...

    Scranton, Pennsylvania

    Posted - Apr 21, 2022

    Job Summary: The Role: Our Cleaners are thorough and careful in their wo...

    Job Summary: The Role: Our Cleaners are thorough and careful in their work as they clean and maintain the venue. Job Functions: Clean, stock, a...

    Scranton, Pennsylvania
  • Posted - Apr 21, 2022

    Job Summary: WHAT YOU'LL DO - Provide onsite IT troubleshooting assistanc...

    Job Summary: WHAT YOU'LL DO - Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff. - Id...

    Scranton, Pennsylvania

    Posted - Apr 21, 2022

    Job Summary: WHAT YOU'LL DO - Provide onsite IT troubleshooting assistanc...

    Job Summary: WHAT YOU'LL DO - Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff. - Id...

    Scranton, Pennsylvania
  • Posted - Apr 21, 2022

    Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel at box...

    Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel at box office sales and support? Then you're in luck! We are looking for a highly...

    Orlando, Florida

    Posted - Apr 21, 2022

    Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel at box...

    Job Summary: WHO ARE YOU? Do you enjoy dance music? Do you excel at box office sales and support? Then you're in luck! We are looking for a highly...

    Orlando, Florida
  • No Results Found

LN Concerts, Executive Assistant - House of Blues
Posted: Apr 24, 2022 02:12
Austin, Texas

Job Description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's -50 Companies that Care-. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO

  • Provide daily support to regional promoter, which includes but is not limited to:

  • schedule and calendar upkeep

  • communicate to the regional team in all departments (finance, production, marketing, talent, ticketing)

  • build offers and show settlements

  • book travel

  • heavy phone and email traffic

  • office ops schedule upkeep

  • prepare leader for specialized meetings and industry functions

  • field general inquiries and re-direct to regional promoter

  • monthly expenses

  • research projects (yearly business plan, annual report, customer service presentation, sponsorship and donations binder, court cases related to venue, etc.)

  • process ticket request forms

  • Provide general office upkeep, which includes but is not limited to:

  • order and refresh office supplies

  • receive/sign for UPS/Fed-Ex deliveries

  • prep spaces for meetings

  • Provide support to Finance team by submitting final finance reports for shows, creating all show files and submitting venue invoices

  • Develop office systems, including venue accounting, on-boarding process for new employees, lost & found, charity donations, phone tree, IT-related systems

  • Develop manual on office SOPs

  • Develop venue templates for PowerPoint presentations, proposals, etc., in order to create distinct look for all outgoing venue correspondence

  • Complete other duties as assigned

WHAT THIS PERSON WILL BRING

  • Strong verbal / written communication, phone etiquette, computers (ROME, Microsoft Word, Excel, and PowerPoint) or similar programs.

  • Ability to engage in positive interaction with co-workers, executives and high-level industry professionals; prioritize, organize, problem solve, follow-up, communicate and diffuse possibly volatile situations with tact

  • Ability to multi-task daily, be organized, detail oriented, self-driven, forecast issues and handle last minute projects to meet deadlines.

  • Proficient typing skills required (ability to type 60 wpm)

  • A minimum of one year experience as an assistant with industry related experience

  • Passion for live music

  • Some travel required

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.



Job Detail

Summer Internship- Brands/Sponsorship- Femme it Forward - House of Blues
Posted: Apr 24, 2022 02:12
Beverly Hills, California

Job Description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's -50 Companies that Care-. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE POSITION

Are you looking for an exciting internship experience? Our paid Internship Program provides real-world experience for students who are interested in the live entertainment industry. After finishing this program, you will have gained broad experience in various aspects live entertainment business. You can also expect to apply your academic learning to real-world situations and cultivate your leadership, problem-solving, and communication skills. Live Nation's Femme It Forward is seeking a Brand Partnerships/Sponsorships Intern. You can expect to develop your brand, sponsorships and project management skills as well as gain valuable, real-world experience in the entertainment industry. Interns will gain firsthand experience in areas such as business development, innovation, market analysis, market research, and creative development. Working within the core team, this opportunity exposes the intern to the key functions of sponsorships and brand partnerships.

The Brand Partnerships/Sponsorship Intern will assist in strategizing creative partnerships with brands in an effort to expand Femme It Forward's audience.

This is a part-time position, up to 25 hours per week.

WHAT THIS ROLE WILL DO

  • Conduct research by using digital platforms, such as Google Analytics, to evaluate the performance of partner brands

  • Examine research projects related to current and potential new sponsorships

  • Review sponsorship deliverables with an eye toward data analytics and other metrics

  • Research and share knowledge of current events in the industry as they relate to organizational objectives

  • Other duties as assigned

PREFERRED QUALIFICATIONS

  • Currently enrolled in an accredited College or University; Preferably in a field related to the internship you are applying for

  • Junior or Senior standing

  • Previous experience preferred (school, internship, or professional)

  • Creative thinker and problem solver

  • Excellent verbal, written, and interpersonal communication skills

  • Acute sense of judgment, tact, and diplomacy

  • A strong sense of teamwork and ability to execute programs

  • Candidates must provide a link or PDF of portfolio with the application for review.

  • Interns must have strong typography and composition skills exhibited in their portfolio.

  • Must have knowledge of Adobe Photoshop, Illustrator and Powerpoint; experience with Key Note is a plus.

  • Graphic design experience a plus, but not a necessity

  • Must be at least 18 years of age.

  • Must have an avid interest in music, knowledge about artists, current on brands and partnership trends.

  • Strong time management skills a must, along with the ability to keep up with changing task prioritization in a fast-paced team environment.

  • Willingness to work as part of a team and take creative direction from superiors and constructive criticism from other team members.

  • Excellent attention to detail and communication skills.

This program is during Summer 2022.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of

Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.



Job Detail

Brand Manager - House of Blues
Posted: Apr 22, 2022 22:30
Beverly Hills, California

Job Description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and collaborative. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on!

THE JOB

Live Nation Entertainment's Media & Sponsorship Division is seeking a Brand Manager for 2 amphitheaters and 6 clubs and theatres. This position will play a key role in the management of venue client sponsorships, programs and activities. They will be directly involved in maximizing the value of client relationships and performance of client's marketing programs with a focus on:

  • Client Relationship Management and Customer Service

  • Program Activation and Performance

  • ROI Performance, Budget Planning and Reporting

  • Innovation and Growth

Live Nation Media & Sponsorship architects, sells and manages the company's corporate sponsorship programs with the world's most recognizable brands. It is an exciting, fast-paced team that collaborates with all facets of Live Nation's business including venues, festivals, ticketing, artists, content, media (digital, social, mobile), promotions, and concert production. To learn more about our division, check out: https://livenationforbrands.com/

WHAT THIS ROLE WILL DO

  • Build growth via market and brand research, brainstorming inventory ideas and managing a portfolio of market specific clients across multiple categories

  • Manage program financials including budget tracking, billing, invoicing, and other relevant financial activities

  • Market ownership of venue sponsorship programs to best serve internal needs and recognize how client specific goals factor into sponsorship business solutions and strategy

  • Explore marketing trends, emerging technologies, and best practices to add value to client programs and identify up-sell opportunities

  • Gather and analyze metrics, learnings and development opportunities into program recaps

  • Learn internal work-flow processes and sellable assets to ensure proper clearances, execution and reporting

  • Coordinate planning and execution of client activations for venues, festivals, special events, hospitality nights and content programs

  • Manage program ticketing needs, such as order placement, tracking status, and client delivery

  • Coordinate the delivery of contractual agreements including planning, execution, and measurement

  • Educate and Manage seasonal Sponsorship Coordinators and seasonal intern in-market, as applicable

  • Attend venue leadership sessions and annual training meetings

  • Actively update, confirm, and relay venue policies to sponsors

WHAT THIS PERSON WILL BRING

  • 2+ years direct experience in brand management, client service, media or entertainment, and/or marketing consulting, sales, advertising or activation agencies

  • Previous work experience with recognizable corporate brands preferred

  • Ability to lift items up to 50 pounds

  • Reliable transportation to and from venue(s) & office

  • Proficient in Microsoft Suite (Word, Excel, and PowerPoint) required; Salesforce, social media, and graphic design experience preferred

  • Willing to work nights, weekends, all summer, festivals, winter, and holidays as needed per each sponsorship requirement

  • COVID-19 vaccination will be required for this position subject to legally valid exemptions.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

#LI-RK1



Job Detail

C3 Presents- AP/AR Specialist - House of Blues
Posted: Apr 22, 2022 22:29
Austin, Texas

Job Description

Job Summary:

General Summary

We are seeking an AP/AR Specialist. Position is a blend of transactional and entry-level Accounting. This person must be a self-motivated individual with the ability to multi-task.

Responsibilities:

  • Review and record manual checks into accounting module and positive pay system. Review entails ensuring all check logs are accurate and all required supporting documents are filed accordingly

  • Initiate wire requests and input outgoing wires into the A/P system

  • Perform accounts payable processing tasks including review for approval, invoice entry & filing

  • Initiate payment for items such as rent, taxes, artist, charity, and promoter settlement

  • Prepare paperwork, secure proper W-9 documentation and set up new vendors in A/P

  • Coordinate with vendors and internal operations management for bill payment and resolution

  • Resolve open credit items with vendors

  • Review uncleared manual checks for possible void and re-issue

  • Apply payments received to open invoices in A/R module

  • Complete account reconciliations as assigned by supervisor

  • Prepare and record journal entries

  • Provide audit support as needed

  • Assist with month-end close process

  • Other duties as assigned

Qualifications:

  • College Degree with accounting/finance coursework and/or major preferred

  • 2+ years of experience

  • Ability to work in a fast-paced environment and maintain attention to detail

  • Ability to travel

  • Quality problem solving skills

  • Quality communication skills

  • Oracle experience a plus

  • Production experience a plus

  • Possess excellent organizational, communication, and analytical skills with the ability to prioritize and handle multiple tasks simultaneously in a fast-paced environment

  • Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

C3 Core Competencies:

  • Demonstrate integrity in the way you operate in day-to-day business and the way you deal with people

  • Communicate effectively with various audiences by organizing and delivering information appropriately and listening actively to others

  • Proactively seek solutions to problems. Be enthusiastic and energetic in your approach to your job. Commit to putting in extra effort with a positive attitude.

  • Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches

  • Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough

  • Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness



Job Detail

Security Manager - House of Blues
Posted: Apr 22, 2022 22:29
Hollywood, California

Job Description

Job Summary:

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's -50 Companies that Care-. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

We are seeking a motivated and experienced individual to take on the Security Manager role at the Hollywood Palladium. This is a part-time, exempt role reporting to the General Manager /Operations Manager of the venue.

WHAT THIS ROLE WILL DO:

Oversee security for the Hollywood Palladium.

Oversee compliance and maintenance of incident records; provide documentation in support of incident response and analyze trends or emerging concerns.

  • Lead part-time staff in day of event Guest Services and Security duties

  • Serve as liaison between venue and subcontracted agencies, including, but not limited to security, police, and emergency medical services

  • Attend regular updates with Live Nation's Global Security Team

  • Stay up to date on all new security threats and current trends

  • Physically perform and supervise event setups and daily operational tasks as needed

  • Coordinate and communicate all relevant information for event setups and changeovers

  • Collaborate with General Managers on annual updating of the venue security assessment tool (VSAT) along with ensuring that the venue's emergency operations plan (EOP) is up to date.

  • Host quarterly evacuation trainings and table top exercises

  • Ensure proper compliance with all Live Nation security policies and procedures

  • Participate in day-to-day operations of the venue

  • Work with other departments to determine staffing levels for specific events while working within individual and overall budgets to adequately staff as necessary

  • Recruit, hire, train, schedule, and manage security staff to ensure a seamless customer service experience.

  • Opening, running, and closing event duties as assigned

  • Assist Operations management staff on event setup as needed

  • Other responsibilities and duties as assigned by the General Manager/Assistant General Manager

  • Coordinate with human resources to onboard new employees into the system and ensure that all are clocking in and out

WHAT THIS PERSON WILL BRING

  • Candidate is a proven leader with strong management and communications skills

  • Extensive knowledge of venue security operations and facility management is required

  • Ability to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation.

  • Working knowledge of facility and venue operations, changeovers and setups

  • Must be able to work nights, weekends and holidays as event schedule requires

  • Ability to meet deadlines and functions under stress

  • Excellent verbal and written communication skills

  • Excellent organizational skills, detail-oriented with ability to handle multiple assignments

  • Ability to use computer and learn various software programs

  • Support and execute LNE policies

Preferred:

  • Law enforcement background

Physical Demands/Working Environment:

  • Work environment is fast-paced

  • Position requires extended periods of prolonged standing and working on your feet

  • Must be able to lift or move up to 50 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of

Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.



Job Detail

Sr. Facilities Tech - House of Blues
Posted: Apr 22, 2022 22:28
Las Vegas, Nevada

Job Description

Job Summary:

Brooklyn Bowl, located in the LINQ Promenade in the heart of the fabulous Las Vegas Strip, has redefined the destination entertainment experience. Following in the footsteps of our original Brooklyn location, noted as -one of the most incredible places on Earth,- by Rolling Stone, we've stacked the deck for a truly unforgettable experience.

With three levels spanning nearly 80,000 square feet, it's one of the largest music venues in America. Brooklyn Bowl integrates a premier performance venue, food by Blue Ribbon, bars which feature local craft brewed beers, and 32 bowling lanes which give guests a unique place to relax, eat, drink and watch a performance.

The Sr. Facilities Tech is dispatched to various sites throughout the venue to evaluate and complete repair work on all pump, refrigeration, air conditioning, plumbing and electrical equipment. Reports meter readings to department management and make proper adjustments to regulatory equipment as well.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

  • Follows all applicable safety precautions as determined by the nature of each assignment.

  • Maintains and repairs all refrigeration, generator, steam, electrical, gas, air, diesel, and water- powered equipment within the venue.

  • Repair and/or replace plumbing fixtures, water, sewage, gas pipes, pumps, valves, and related equipment as assigned to plumbing.

  • Change HVAC filters and fan coil filters throughout the venue.

  • Clear plumbing blockages by most appropriate means as determined by problem security when assigned to plumbing.

  • Complete electrical repairs to include rewiring fixtures, light bulb replacement power source repair, replacement and wiring as assigned to electrical. Install new (replace non-repairable) electrical fixtures and outlets as assigned.

  • Complete construction repairs, new construction and various types of carpentry when assigned to carpentry.

  • Complete general maintenance, installation and repairs as assigned to facilities.

  • Repair various tools and equipment as needed.

  • Requisition needed parts and supplies from the supply room for each project.

  • Work together as part of a team to provide the best overall guest experience.

  • Act in place of Facility Manager when Manager is unavailable.

NON-PHYSICAL QUALIFICATIONS:

  • At least 5 years maintenance/repair engineering or related experience.

  • Strong interpersonal and communication skills.

  • Previous experience working in a high-volume venue.

  • Previous bowling engineering experience a plus.

  • Must adhere to all safety measures and policies.

  • COVID-19 vaccination will be required for this position subject to legally valid exemptions.

THE PHYSICAL QUALIFICATIONS LISTED BELOW ARE GENERAL REQUIREMENTS FOR THIS POSITION. THE ACTUAL EXERTION LEVEL (AND FREQUENCY OF USE) CAN AND DOES FLUCTUATE DEPENDING ON THE INDIVIDUAL TASKS BEING PERFORMED.

PHYSICAL QUALIFICATIONS:

  • Ability to lift and carry 50 - 60 pounds.

  • Ability to push and/or pull 300 - 400 pounds on wheels.

  • Ability to climb ladders and various obstacles in some work areas. Ability to work from ladders and platforms for extended periods of time.

  • Ability to work from stooping, crouching, or kneeling positions.

  • Dexterity in the hands and fingers to manipulate various tools and supplies used for repair and installation.

  • Visual abilities needed to complete detailed repair and installation as well as ensure safety when using power/air tools.

  • Ability to work in temperatures of extreme cold below 60 F and extreme heat above 100 F for extended periods.

  • Ability to perform crawling and reaching motions.

  • Must be able to work in an environment with loud music, smoke and crowds for extended periods of time.

  • Must be able to stand for entire shift.

    Brooklyn Bowl strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.



Job Detail

Security - Roxian Theatre - House of Blues
Posted: Apr 22, 2022 22:28
McKees Rocks, Pennsylvania

Job Description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's -50 Companies that Care-. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

THE GIG

Venue Nation is seeking is seeking a Security team member this person will guard, patrol, and/or monitor the venue premises to prevent theft, violence, or infractions of rules. May operate metal detector equipment.

WHAT YINZ WILL DO

  • Circulate among guests and/or employees to preserve safety, order and to protect the venue property.

  • Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.

  • May write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

  • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

  • Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

  • Provide assistance to guests with special needs, such as helping with seat accommodations.

  • Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.

  • Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.

  • Warn persons of rule infractions or violations and apprehend or evict violators from premises.

  • Additional task as requested by management.

    WHAT YINZ WILL BRING

  • High school diploma or equivalent experience required

  • Security/Law Enforcement experience preferred. Guard Card a plus.

  • Good working knowledge of security operations, safety practices in a business environment and enforcement procedures.

  • Ability to perform duties in a professional manner and appearance; ability to make independent and good judgment decisions within proper policy and procedures.

  • Excellent verbal, written and interpersonal communication skills

  • Acute sense of judgment, tact and diplomacy

  • A strong sense of teamwork and ability to execute programs

  • Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting

If the above description sounds like you and fits your background, apply today!

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.



Job Detail

Human Resources Operations Specialist - House of Blues
Posted: Apr 22, 2022 22:28
New York, New York

Job Description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .

WHO ARE YOU?

Passionate and driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and collaborative. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on!

THE JOB

The HR Operations Specialist will play a key role in how our team (and the teams we interact with) operate. This involves managing and maintaining data in Workday, pulling and creating reports, and helping to control traffic on a variety of processes. This is a unique opportunity to support our team's goal of continuous and meaningful improvement within the HR function and will be a fantastic learning opportunity for someone eager to drive HR practices while finding ways we can analyze them.

WHAT THIS ROLE WILL DO

In this role, you will support our HR team by:

  • Responsible for all HRIS data administration in Workday for recruitment, new hires, terminations, and changes in status

  • Assist with the employee onboarding process to ensure a seamless new hire experience

  • Help us create and maintain impactful data via meaningful surveys and accurate reporting

  • Providing direction to resources, escalating issues, and following up as required.

  • Helping us to develop and execute improvements throughout the employee lifecycle

  • Pivoting as needed when priorities shift as our team continues to grow and evolve

And help us to measure our momentum by:

  • Providing greater insights by planning, designing, and delivering ad hoc analyses and analytical projects that answer key HR-related questions

  • Developing metrics to call out what we are doing well and where we can improve

  • Staying up to speed on the latest and greatest HR trends and stats to provide recommendations and insights

    WHAT THIS PERSON WILL BRING

  • ~3-5 years of relevant experience

  • Bachelor's Degree

  • Interest in learning new software and operating systems

  • Ability to adapt and pivot in the fast-paced, demanding environment

  • Top-notch organization, prioritization, and planning skills with strong attention to detail

  • Ability to handle sensitive information with sound judgment

  • Eagerness to voice opinions, make suggestions, and share/receive feedback across the organization

  • Comfortable using and navigating Excel

  • Previous exposure to Workday and data reporting/automation is a plus

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.



Job Detail

LN Concerts, Box Office Manager - Red Hat Amphitheater - House of Blues
Posted: Apr 22, 2022 22:27
Raleigh, North Carolina

Job Description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's -50 Companies that Care-. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

Live Nation is seeking qualified Box Office Managers to oversee ticketing operations for concert venues in multiple locations around the US. This detail-oriented position requires excellent organizational skills, professional interaction with management personnel, partners, clients of all levels, an ability to work efficiently, accurately and effectively under pressure, and ability to complete and prioritize tasks in a timely manner. The ideal candidate will have proven experience in various ticketing software, staff management, and guest relations.

This position will manage the day-to-day operations of the Box Office department within the scope of generally accepted practices and procedures for all Live Nation owned & operated and third-party venues, as necessary. Travel may be required.

WHAT THIS ROLE WILL DO

Managerial Duties

  • Serve as the main Ticketing contact for all events at the venue(s) or locations assigned

  • Develop strong working relationships with Live Nation promoters, ticketing staff, guests, and affiliated partners

  • Manage the hiring, training, scheduling, and day-to-day supervision of all Box Office personnel

  • Ensure all Box Office staff adheres to the company's ticket operations policies and procedures

  • Collaborate with internal departments and external event personnel to ensure all ticketing needs are addressed

  • Organize and oversee nightly Box Office operations during events (Ticket Sales, Will Call, Ticketing Scanning, etc.)

  • Create a positive & collaborative working environment and maintain staff morale

  • Ensure Ticketing department delivers exceptional customer service to all guests and works proactively to resolve any issues that arise

Event Management

  • Build and maintain all events for venue(s) or locations assigned within the appropriate ticketing software

  • Assist talent buyers, tour personnel and internal staff, as necessary, with event programming, reporting, ticket holds and other ticketing details

  • Work with the Marketing, Production and Talent departments, artist management and label representatives to set-up events, place holds, process orders, and release tickets in a timely fashion

  • Assist with the monitoring of all ticket inventory

  • Collaborate with Pricing team to monitor and dynamically price tickets to maximize revenue

  • Partner with Ancillary Product team and Venue General Manager to create and optimize ancillary products to drive incremental revenue

  • Ensure ADA Compliant Ticketing Practices

Accounting/Financial Duties

  • Maintain accurate Box Office accounting records and archives

  • Ensure venue Box Office staff adheres to company's cash handling policies and procedures

  • Perform daily Box Office safe reconciliation, prepare deposits, and run all daily financial reporting

  • Responsible for the preparation of all Box Office settlement reports on event nights

  • Actively participate in event settlements, as needed

Other Duties

  • Monitor all ticketing software and hardware and report any issues immediately

  • Embrace all new ticketing technology provided by Ticketmaster including TM1 Entry, TM1 Sales, TM1 Events etc.

  • Keep current with all key ticketing trends in entertainment industry

  • Attend all relevant meetings, discussions, and conferences as the venue's ticketing lead

  • Any additional duties as assigned by leadership

WHAT THIS PERSON WILL BRING

  • Bachelor's degree from an accredited university or comparable work experience

  • 2-3 years' experience as a Box Office manager or representative, including management level work experience

  • Strong knowledge of customer service, computer operations, and accounting/cash management procedures

  • Understanding of Ticketing systems including, but not limited to Ticketmaster Host, Archtics, AccountManager and the TM1 product suite

  • Previous experience managing season ticket business and ancillary products such as VIP Parking, Club and other premium hospitality offerings

  • Ability to provide leadership, engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate and diffuse possibly volatile situations with tact

  • Ability to communicate respectfully with diplomacy across all levels of business is essential

  • Excellent oral and written communication skills

  • Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.)

  • Ability to work evening and weekend hours, based on the needs of daily business operations

  • Detail-oriented with a strong ability to work under pressure to meet strict and fluid deadlines

BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

  • HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

  • YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets

  • WEALTH: 401(k) program with company match, Stock Program Reimbursement

  • FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support

  • CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings

  • OTHERS: Volunteer time off, crowdfunding network

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.



Job Detail

C3 Presents - Production Contracts Manager - House of Blues
Posted: Apr 22, 2022 22:27
Austin, Texas

Job Description

Job Summary:

We are seeking a highly motivated Productio n Contracts Manager for our fast-p a ced, eve r - chang i ng env i ronment. C 3 produces Lollapalooza and the Austin City Lim i ts Mu s ic Fe s tivals, as well as many other live event and m u si c e xpe r ie n ce s.

This person is an integral part o f t h e Contracts team. W e are a r e lati v ely small de par tme n t that processes over 2,500 Production related contra c ts per year, s o we a re looking for someone de pendab l e wh o can l e ar n quickly and remain consistent in what they h a ve learned. Experience wit h co n tracts is strongly preferred .

RESPONSIBILITIES:

  • Manage the Producti o n related co n trac ti ng process for your assigned Festival or Event from start to completion

  • Creating, evaluating, negotiating, revising, and executing several in-h o use templates o f Agreem e n ts for Vendo r s and Contra c tors, as requested

  • Streamlining communication and monitoring the contracting processes betwe e n Vendors or Contractors and our Legal Department

  • Collecting c ompliant Certificates o f I n s u ra nce from ea ch Vendor or C ontra c tor

  • Tracking and maintaining a detailed log with Contract status updates for each Event

  • Proactively identify and discuss disc r epancies o r potential issue s with Event, Legal o r Risk Management

  • Maintain related contract documents and correspondence

  • Advise new client events of the Agreement lifecycle including policies and procedures

  • Provide guidance, support and assistance to company employees regarding the interpretation of contract terms

  • Maintain the Contracts portion of our in-house database

  • Perform other job respons i bilities, as needed

QUALIFICATIONS:

  • 3 years or more of relevant experience in contract administration , busi n ess administrative and/or l egal/insurance environm e nt.

  • Bachelor's Degree (Busine s s Admini s tration, Commu n ications) a plus or combination of experience

  • Must have a strong understanding of contracting and professional services agreements

  • Background in E v ent Producti o n preferred

  • Outstanding written a nd verba l com m un i cation skills to handle signif i cant Vendor, Contractor a nd C o -worker c o ntact

  • Superior organizational and project management skills

  • Exceptional att e ntion to d e ta i l and follow-through abilities

  • Adaptable and thrives in a fast-paced environment, able to effectively multi-task, reprioritize and work proactively and independently to meet deadlines and drive agreements to conclusion

  • Positive atti t ude an d professional disposition

  • Co m p ut er skills and proficiency in MS applications

  • Flexibi l ity i n work hours a nd availability, especially during major projects an d events

  • Ability to tra v el

  • Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.

C3 Core Competencies:

  • Demonstrate integrity in the way you operate in day-to-day business and the way you deal with people

  • Communicate effectively with various audiences by organizing and delivering information appropriately and listening actively to others

  • Proactively seek solutions to problems. Be enthusiastic and energetic in your approach to your job. Commit to putting in extra effort with a positive attitude.

  • Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches

  • Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough

  • Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness



Job Detail

Specialist, Client Support - House of Blues
Posted: Apr 21, 2022 23:16
Orlando, Florida

Job Description

Job Summary:

JOB DESCRIPTION - Client Support Specialist

Location: Miami | Tampa | New Orleans | Orlando | Birmingham

Division: Ticketmaster US

Line Manager: Andrew Tuke

Contract Terms: 40 hours per week

THE TEAM

The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are able to utilize the various Ticketmaster products/platforms.

THE JOB

This position delivers services to support the client's day-to-day needs related to the use of ticketing systems and products. The CSS will be responsible for maintaining agreed upon service levels. They will follow-up as needed with national teams to ensure we are providing timely problem resolution. Responsibilities will also include training, sharing of best practices, and general operational support including installs and upgrades.

WHAT YOU WILL BE DOING

CLIENT SERVICE

  • Develop and maintain excellent client relationships

  • Meet and exceed client service level agreements

  • Advise and assist with reporting

  • Coordinate upgrades and hardware replacements at client sites

  • Advise/educate clients within procedural guidelines to ensure a complete solution to their technical or service questions

  • Maintain customer contacts to enable accurate tracking and reporting

  • Provide high level marketing support on Ticketmaster no-cost solutions

  • Provide onsite event support and afterhours office support

Ticketmaster ONE, Host System & Access Control Support

  • Working knowledge of Ticketmaster ONE web portal

  • Remain current with new software/product releases for Host, TM1 Entry, Archtics/Account Manager and all technology products

  • Create/modify reports, including Autypes, Repgens, Mopreps, and other advanced reporting

  • Support season ticketing, access control support customization (rules, exceptions, etc.)

  • Assist with client onboarding and ongoing maintenance

  • Act as the expert in all facets of access control products

  • Basic knowledge of event programming as it relates to sales channels and consumer experience

  • Knowledge of the Event Base product suite

  • Identifies and assist in resolving event programming related errors

Product Support

  • Communicate product updates, new features and functionality to client base; TM products such as Archtics, HOST, TM.com, Scaling, Analytics, TM1 Maps, Pricemaster, TM1 Events and TM1 Engagement

  • Provide support and best practices to the client for all TM products including archiving data, loading events, setting rules, adding hardware, and communication to other TM servers

  • Assist with new manifest creation

  • Establish any special client MOP types

  • Install Archtics on workstations and ticket printers

  • Initial and ongoing training of new features and functionality

  • Perform database tasks as needed by client

Problem Resolution

  • Use troubleshooting techniques and tools to identify the root cause of issues

  • Research client/customer complaints about service levels

  • Work with National/Central support groups to expedite problem resolution

  • Troubleshooting software and hardware issues - Archtics/Host/AM/TM1 Entry/Inventory Control/Pricemaster

  • Provide coordination of a networking issues between client and TM IT

  • Balance Audits/Settlement issues

  • Resolve issues with Customer Service for events with problems and/or special circumstances

  • Restart database server, credit card server, and DIGIT server

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)

  • H.S. diploma or equivalent. BA/BS degree is preferred

  • 1+ years of experience with the Ticketmaster System and/or various ticketing system

  • Overall awareness of the entertainment and sports business is important

  • Box Office experience is a plus

  • Knowledge of how TM departments impact on one another, and on outside clients is a plus

  • Knowledge of Presence, AccessManager, REPGEN, and the Event Base product suite is preferred

  • Archtics experience is preferred

  • Strong Microsoft Word, Powerpoint and Excel skills

  • Service oriented, with strong organizational and communication skills.

  • Able to successfully handle multiple priorities

  • Certain degree of creativity, latitude, and problem solving is required

Being fully vaccinated against COVID-19 and/or providing proof of a negative COVID test at least every 48 hours will be required for this position to work in an office or venue.

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)

Rock Solid Reliability - I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Solution Driven - I creatively find solutions to problems clients are experiencing by collaborating with management and interdepartmentally with experts that can find alternative and effective solutions to any limitations.

Winning Teamwork - I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity - I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CULTURE

We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion... delivering world class experiences - Fan First.



Job Detail

Logistics Coordinator - House of Blues
Posted: Apr 21, 2022 23:16
Hollywood, California

Job Description

Job Summary:

WHO ARE WE Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

The Role:

Responsible for the coordination and execution of all events contracted by the Sales Department

Responsibilities:

I. Essential Functions

. Work with special events team in coordinating all aspects of operational set-up and break down of events (equipment needs, rental needs, and station set-up)

. Liaison between client and Live Nation Members throughout the event

. Verbally communicate in a calm, positive demeanor, during the course of the function with all LN crew as well as with the client

. Must maintain a neat, clean and well-groomed appearance

. Conduct Event Pre-Shift with Operations Managers and communicate event specifics at Team Member Pre-Shift

. Assures seamless transition for Client from Sales Department to Operations Manager during Event

. Handle all aspects of the Special Event once the special event order (SEO) has been distributed

. Maintain files in proper order after the special event order has been distributed

. Due to the nature of the hospitality industry; you may be required to work varying schedules to reflect the business needs of the venue

II. Specific Job Knowledge, Skill and Ability

. Must have comprehensive knowledge of service standards, guest relations and etiquette

. Working knowledge of fine dining, strong food and wine knowledge and steps of service

. Basic Mathematical skills

. Ability to operate various food and beverage equipment present at a functions

III. Working Environment / Physical Activities

. Physical activities include walking, talking, seeing, hearing, pushing, balancing, stooping, crouching, kneeling, handling. Must be able to grasp and hold very small objects

. Ability to walk and stand for long period of time

. Ability to lift and carry objects up to 35 pounds

. Ability to work in a very fast paced environment with considerable noise and interruptions. Must be able to change activity frequently

IV. Qualifications:

. High School Diploma

. Working knowledge of event planning and logistical coordination, computers (word processing, database spreadsheets)

. Entry level knowledge of legal and HR issues with regards to the hospitality industry (federal, state, and local law regarding liquor, labor and health code regulations)

. Exhibits positive attitudes; excellent written and verbal communication; high level of organizational and follow-through skills; communicates assertively; maintains personal integrity

. Ability to handle various projects at one time make good decisions; delegates; follow up; communicate with staff and guests in a positive manner

V. Preferred:

. Minimum of two years management experience in sales / marketing / catering; public speaking experience a plus.

VI. In addition to the performance of essential job functions the Logistics Coordinator will be evaluated on the following leadership qualities:

  • Working Relationship

  • Judgment / Accountability

  • Quality / Accuracy of Work

  • Dependability / Reliability

  • Communication (Written and Verbal)

  • Initiative

  • Development (self and subordinate)

  • Manageability

    VII. Physical Demands/Working Environment :

    . Work environment is fast-paced

    . Position requires extended periods of prolonged standing, bending, stooping, and reaching

    . Must be able to lift or move up to 25 lbs using proper lifting techniques

    . Tolerance of loud noises

    If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today! Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms



Job Detail

Sustainability Manager - House of Blues
Posted: Apr 21, 2022 23:16
Scranton, Pennsylvania

Job Description

Job Summary:

We are seeking a Venue Sustainability Coordinator to help us take our sustainability programs to the next level. This role will provide administrative and executional support to drive effective and successful implementation of venue sustainability programs. This position will operate under the guidance of Live Nation's national Sustainability Team but will report directly to the Venue Operations Manager and be part of the venue operations team. This is a seasonal, part-time position .



Job Detail

SECURITY - House of Blues
Posted: Apr 21, 2022 23:16
Scranton, Pennsylvania

Job Description

Job Summary:

The Role:

Guard, patrol, and/or monitor the venue premises to prevent theft, violence, or infractions of rules. May operate metal detector equipment.

Job Functions:

  • Circulate among guests and/or employees to preserve safety, order and to protect the venue property.

  • Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.

  • May write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

  • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

  • Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.

  • Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

  • Warn persons of rule infractions or violations, and apprehend or evict violators from premises.



Job Detail

VENUE MERCH SELLER - House of Blues
Posted: Apr 21, 2022 23:16
Scranton, Pennsylvania

Job Description

Job Summary:

As a seller you will be assigned to and responsible for a point of sale in the venue where artist merchandise is sold. Prior to the event you will be responsible for taking inventory and preparing the stand display. After the event, the seller is responsible for closing out which includes a final count on the remaining merchandise which is returned.

WHAT YOU'LL DO

  • Ensure an excellent experience for each fan by providing prompt and thorough customer service

  • Maintain accurate cash handling while processing purchases with the POS (point of sale)

  • Properly handle guest credit/debit cards and applicable transactions

  • Prepare your stand display before the event begins so that fans can view what is for sale

  • Inventory- all items must be physically counted prior to the start of the event and again at the end of the show

  • Assist fans with their purchases by sharing merchandise information such as pricing and sizing

  • Work in a fast-paced, often loud, but exciting environment

  • Maintain your stand throughout the duration of the event

  • Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts



Job Detail

Insomniac - Forbidden Kingdom 2022 Seasonal Credential Staff - House of Blues
Posted: Apr 21, 2022 23:15
Orlando, Florida

Job Description

Job Summary:

WHO ARE YOU?

Do you enjoy dance music? Are you passionate about helping others and assisting with credential operations? Then you're in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and credential operations . Sounds like you? Then keep reading...

WHO ARE WE? Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority.

Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world's largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

The Role:

We are seeking a Credential Staff to work directly with management to execute Credential Ops.

Responsibilities:

  • Act as the first face of Insomniac for staff check in

  • Check government issued IDs to ensure proper identification of all personnel entering site

  • Promptly solve issues that arise by utilizing resources and clear communication

  • Proactively seek out errors in credential uploads and fix them before staff arrival

  • Act as a key-holder for the credential office, ensuring safety and security

  • Assist in administrative tasks as needed

  • Ensure materials get inventoried and transported back to warehouse

    Qualifications:

  • Extremely organized, with an eye for detail

  • Multi-tasker who thrives under pressure

  • Strong verbal and written skills / phone etiquette and communication skills

  • Must be motivated with an -Everything is possible- attitude

  • Must be an active problem solver, instilled with a sense of urgency for projects large and small

  • The ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant

  • Employee must know and follow job safety procedures, attend required health and safety training's, proactively promote safety at work, and promptly report actual and potential accidents and injuries

    Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

    EQUAL EMPLOYMENT OPPORTUNITYInsomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

    HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.



Job Detail

Backstage Coordinator - House of Blues
Posted: Apr 21, 2022 23:15
Hollywood, California

Job Description

Job Summary:

THE JOB

Backstage Coordinator

Our backstage teams have a leading role in the service experience the artists and touring personnel have at our venues. The extent to which we recognize our crew members for service well done, is the extent to which they will care not only for our Artists and touring personnel, but for each other.

WHAT THIS ROLE WILL DO

Live Nation is seeking a Backstage Coordinator for The Hollywood Palladium. The position will directly report to the venue Production Manager. The Backstage Experience Coordinator (BEC) will be responsible for administering various Live Nation and venue designed programs to support local production & touring personnel. The Backstage Experience Coordinator will maintain back of house expectations & backstage division-wide goals while ensuring that our Artist Commitment is met or exceeded. This role will act as a hospitality and administrative focused position ensuring a phenomenal experience for touring personnel backstage and production employees. This is a seasonal, part-time, hourly position. Scheduled hours will vary depending on business needs and may be scheduled up to 40 hours per week or more during peak season.

Job Functions:

  • In partnership with the venue Production Manager, the Backstage Coordinator is responsible for administering various Live Nation and venue designed programs to support local production & touring personnel.

  • The Backstage Coordinator will maintain back of house hospitality expectations & backstage division-wide goals.

  • The Backstage Coordinator will meet & greet the tours upon arrival to the venue and be available to assign dressing rooms and is the point of contact for all hospitality needs.

  • Will be the backstage brand ambassador and the face of the service culture program.

  • Responsible for completing the Post Event Service Recap and analyze other venue service reports to create action plans for service improvements in partnership with the Artist Services team & Production Manager.

  • Research best practices and collaborate with the Artist Services team & Venue Production Manager to develop venue opportunities to increase engagement, increase Artist/Crew satisfaction.

  • Work with Production Teams to help facilitate advances.

  • Pre and post show walk through with checklist to make ready all backstage Artist & Touring crew areas and notate any damage to be repairs.

  • In coordination with the General and Production Managers, co-manage any applicable backstage program budget and process vendor invoices.

  • Will act as the lead in maintaining metrics and sharing information with the Artist Services Team, tracking historic data on Tours & details regarding Artist choices/favorites and manage the backstage tour personnel survey and competition rate for your venue.

  • On-board new union hires through Workday.

  • Provide information and answer employee questions regarding payroll matters.

  • Coordinate with HR department to ensure correct employee information.

  • Ensure correct union benefits are being paid

  • Meet payroll deadlines for bi-weekly union payroll.

  • Partner with the venue's Production Manager, Artist Services team and LN Tour rep to create memorable, hospitality-minded moments at every show, including but not limited to birthdays and special celebrations.

    WHAT THIS PERSON WILL BRING

    Qualifications:

  • Must be able to maintain composure around high profile artists/guests and work in an often hectic and loud environment.

  • Must have strong organizational, Time management and multi-tasking skills.

  • Proficient computer skills required including the ability to use the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

  • Possess a positive outlook, strong communication skills and the ability to engage others.

  • Must possess strong problem-solving skills and demonstrated experience finding creative solutions.

  • 1 years' plus of backstage/production/hospitality experience.

  • 2-3 years' plus of work experience in a comparable role.

  • 1-2 years' plus of leadership experience.

  • Has a natural interest in helping others and a heart for service.

  • Position requires constant physical activity such as walking, climbing stairs, lifting and carrying equipment.

  • Must be able to lift 30 lbs. using proper lifting techniques.



Job Detail

GUEST SERVICES - House of Blues
Posted: Apr 21, 2022 23:15
Scranton, Pennsylvania

Job Description

Job Summary:

  • Deliver exemplary customer service to maintain customer loyalty.

  • Adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations.

  • Refer unresolved customer grievances to designated departments for further investigation

  • Solicit sales of new or additional services or products.

  • Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken.

  • Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.

  • Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.

  • Other tasks as assigned by the Guest Services Manager



Job Detail

PARKING - House of Blues
Posted: Apr 21, 2022 23:15
Scranton, Pennsylvania

Job Description

Job Summary:

-Parking Attendants are responsible for directing cars in a parking lot area.

. Keep parking areas clean and orderly to ensure that space usage is maximized.

. Assist with setup and tear-down of parking lots for Ingress and Egress.



Job Detail

BOX OFFICE - House of Blues
Posted: Apr 21, 2022 23:15
Scranton, Pennsylvania

Job Description

Job Summary:

Job duties include:

  • Cash Handling; Bank Procedures and Check-out Procedures

  • Maintain superior customer service both in person and over the phones

  • Answer phone with prompt and courteous attitude

  • Guest Relations

  • Will Call Window

  • Running Ticket Program on Computer for Sales

  • Processing Opening and Closing Paperwork



Job Detail

Insomniac - Forbidden Kingdom 2022 Seasonal Ground Control / Headliner Experience Festival Team Member - House of Blues
Posted: Apr 21, 2022 23:14
Orlando, Florida

Job Description

Job Summary:

WHO ARE YOU?

Do you enjoy dance music? Do you excel at providing exceptional customer service? Then you're in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of helping others. Is this you? Read on...

WHO ARE WE?

Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority.

Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world's largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

THE ROLE

Insomniac is looking for a Ground Control and Headliner Experience Team Member to provide an exceptional experience to headliners. This position will report to Ground Control and Headliner Experience Managers.

RESPONSIBILITIES

  • Welcome attendees at entrances and make everyone aware of Ground Control's presence and purpose

  • Abide by assigned shift schedule, pump water at the free water refill stations and patrol the event zones at correct times with assigned group mates

  • Learn how to operate a two-way radio and perform emergency medical calls

  • Listen attentively to the radio and respond immediately to specific calls and requests

  • Assist distressed individuals when they are in need of a helping hand

  • Memorize information provided by the event website, festival guide and staff guide to share with attendees

  • Understand evacuation procedures and locate safe refuge locations prior to the opening of each show

  • Provide support at entrance areas using megaphones to assist Headliners with directional support

QUALIFICATIONS

  • Customer service-related work experience is preferred

  • Experience using radios and ability to work under pressure in stressful environments is required

  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

  • Must be able to professionally interact with all levels of individuals in a courteous manner and de-escalate situations before they become unpleasant.

  • Must be able to stand on your feet for up to four hours at a time and walk long distances

  • Must be able to lift up to 20lbs

  • Must be able to walk up/down stairs

WORK ENVIRONMENT

  • Must be able to tolerate loud noise levels & busy environments

  • May work in drastic temperature climates

  • Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

EQUAL EMPLOYMENT OPPORTUNITYInsomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.



Job Detail

Cleaning - House of Blues
Posted: Apr 21, 2022 23:14
Scranton, Pennsylvania

Job Description

Job Summary:

The Role:

Our Cleaners are thorough and careful in their work as they clean and maintain the venue.

Job Functions:

  • Clean, stock, and supply designated facility locations

  • Sweep and mop floors and vacuum carpets

  • Wash and sanitize toilets, sinks, and showers.

  • Restock toilet paper, paper towels, soap, sanitizer, etc.

  • Clean mirrors and windows

  • Ensure all COVID cleaning policies are upheld

  • Keep all guest facing areas clear of debris and trash

  • Carry out heavy cleansing tasks and special projects

  • Notify management of occurring deficiencies or needs for repairs

  • Perform minor repairs when necessary

  • Ensure supply rooms are fully stocked and maintained

  • Practice professional concert and radio etiquette

  • Follow all health and safety regulations

  • Partner with all departments at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade



Job Detail

IT SUPPORT - House of Blues
Posted: Apr 21, 2022 23:14
Scranton, Pennsylvania

Job Description

Job Summary:

WHAT YOU'LL DO

- Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff.

- Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures.

- Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology

- Be the onsite contact and provide guided access for visiting IT service or support providers

- Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on -day of show.-

- Provide proactive -day of show- IT event support by ensuring there are no outstanding IT hardware/software issues with point of sale or access control technologies prior to gates opening for fans.

- Assist with deployment, inventory management, and maintenance of onsite IT equipment including POS terminals.

- Develop, demonstrate and leverage a comprehensive understanding of venue network connectivity and deployed technologies.

- Participate as needed with seasonal IT preparation and validation, as well as shutdown and winterization.



Job Detail

Insomniac - Forbidden Kingdom 2022 Seasonal Box Office Attendant - House of Blues
Posted: Apr 21, 2022 23:13
Orlando, Florida

Job Description

Job Summary:

WHO ARE YOU?

Do you enjoy dance music? Do you excel at box office sales and support? Then you're in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love for box office support. Is this you? Read on...

WHO ARE WE?

Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority.

Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world's largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

THE ROLE

The Box Office Attendant will be responsible for providing a high level of customer service related to ticketing at the box office or ticket resolution areas.

Responsibilities & Requirements

  • Actively participate in a training session for the Front Gate box office system in order to effectively help patrons who need assistance regarding their ticket order.

  • Quickly and efficiently identify a customer's will call order by verifying all pertinent customer information including the customer's name, email and credit card in order to distribute tickets to patron's properly.

  • Resolve any scanning issues that may occur with a patron's ticket at the gate in a timely and courteous manner.

  • Accurately administer cash and credit card transactions with Front Gate POS system.

  • Contact supervisor for unanswered questions

  • Maintain a professional, upbeat attitude and smile at all times in a fast paced environment

  • Keep area clean and organized

  • Understand surroundings and all published festival information and be prepared to provide effective, correct information about the event

  • Take extraordinary initiative when answering attendee's questions

  • Treat all attendees with equal respect and sincerity

  • Understand evacuation procedures and safe refuge locations prior to the opening of each show

  • Report to Box Office Management

    Qualifications

  • Sales and customer service-related work experience is preferred

  • Must feel comfortable with using a computer

  • Interact professionally with all levels of individuals in a courteous manner

  • Must be able to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant.

  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.

  • Employee must maintain and carry a valid driver's license at all times

WORK ENVIRONMENT

  • Must be able to tolerate loud noise levels & busy environments

  • May work in drastic temperature climates

  • Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

EQUAL EMPLOYMENT OPPORTUNITYInsomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.



Job Detail

PRODUCTION RUNNER - House of Blues
Posted: Apr 21, 2022 23:13
Scranton, Pennsylvania

Job Description

Job Summary:

The Role:

As a runner in the production department, you will be responsible for driving vehicles (rented or personal) for the tour on show dates.

Job Functions:

  • Several responsibilities include transportation of crew to and from airports, shuttles to hotels before, during, and after shows.

  • Purchasing various products/materials that the tour may require at local stores (Home Depot, Lowes, Target, Walmart, Wholefoods, Guitar Center etc.).

  • Facilitating crew meal orders after shows with local restaurants.

  • Coordinating laundry pickups with the tour.

  • Various duties on-site at the venue (signage, catering assistant, chef assistant, etc.)

Qualifications:

  • Must pass a background check

  • Must possess a valid Driver's License and must provide a copy of your DMV record

  • Able to stand, sit, & walk for long periods of times

  • Familiar with the local area and store locations a plus

  • Ability to handle multiple projects simultaneously

  • Must possess superior interpersonal communication and organizational skillS



Job Detail