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Assistant Store Manager, Full Time, Fort Walton Beach, FL
Jobs
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Fort Walton Beach, FL 044
Fort Walton Beach, FL, USA
Hourly
Full Time
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$500 Hiring Bonus!!
Assistant Store Manager
Batteries Plus, the nation's largest, fastest-growing battery and light bulb franchise, is looking for a customer-focused Assistant Manager in to assist the Store Manager and Store Associates in achieving sales objectives and maintaining efficient store operations.
If you are seeking a new career opportunity, we offer a terrific start: a wide variety of experiences, the chance to grow knowledge and skills, and the opportunity to advance your career. If you're coming to us mid-career, you will find terrific opportunities for growth.
Duties Include:
Work with Manager to develop and implement the Store's business plan, and all company programs and initiatives, as well as evaluate performance compared to plan and benchmarks. Implement operational activities to control costs while driving the business.
Lead and direct all store operations activities including purchasing, receiving, inventory management, customer order management, sales floor recovery, out-of-stock review and store organization and cleanliness.
Support all commercial and retail sales strategies and initiatives.
Assist with selection and training of Store Associates, and perform supervisory duties of Store Manager in his/her absence.
Assistant Store Manager Qualifications:
Minimum H.S. diploma/equivalent and at least one year retail experience, or equivalent combination of education and experience
Ability to lift 50 + lbs
Ability to communicate concrete and abstract ideas and understand and communicate directions using both oral and written means
Demonstrated ability to work with minimal direction as a resourceful, independent problem solver.
Ability to handle multiple projects/tasks and meet deadlines
Availability to work a flexible schedule to meet the needs of the business
Valid driver's license and clean driving record required
We offer the following benefits to our Assistant Store Managers:
Medical, Dental, and Vision
Company-Paid Life and Short Term Disability
Paid Holidays and Personal Time Off
401(k) with Company Match
Tuition Reimbursement
Bonus plans
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus, and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
Equal Opportunity Employer Disability/Vet .
Full Job Description
ARO Certification Technician
Jobs
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Ascent Repair Operations #380
Hartland, WI, USA
Hourly
Full Time
Full-benefits package including medical/dental insurance options, PTO, 401(K), pet insurance, tuition reimbursement program, employee discounts, and more
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TheARO Certification TechnicianatBatteries Pluswill provide virtual smartphone and tablet repair certification training sessions and call support. In this role, you will ensure that the Batteries Plus store associates achieve certification standards. TheARO Certification Technicianwill utilize web camera, database systems, web research, and collaborative problem solving methods.
TheARO Certification Technician will be an onsite position at the Batteries Plus device repair office in Hartland, WI. Does this sound like the next opportunity in your career? Please apply today!
Responsibilities:
Virtual Certification Training Support
Coordinate and lead device repair virtual certification training sessions; including scheduling, setting prerequisite training, pass/fail criteria, and session management within a learning management system (LMS)
Report store associate's training progress to corporate management and or franchise owner to assist in device repair operations to place associates in roles that match their skill set.
Maintain training material for virtual certification training sessions. Utilize a variety of training techniques, concepts, learning tools and practices to ensure maximum effectiveness of the programs
Monitor store feedback of virtual certification training sessions to identify and recommend program enhancements as needed
Generate and report to management weekly metrics of remote certification training sessions,, utilization rates, and pass/fail rates
Proactively work with management and cross-functional departments (Store Operations, Training Department, Quality Assurance) to report metrics and status of certification program
Customer Service
Interface with corporate and franchise stores on inquiries and problematic issues
Maintain call log, problem resolution of proficiency standards, and customer satisfaction levels.
Escalate problem situations to management when necessary
Develop program and device expertise to provide device repair support
Repair Product Support
Participate in on-site device repair training of store associates to include tearing down devices, methodology, and proper tool usage
Work cross-functionally with Repair Technicians and Inventory Specialists to ensure timely completion of repairs
Provide live camera-based remote support for in-store device repairs
Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)
Qualifications:
High School Diploma
1+ years previous customer service experience
Preferred Qualifications:
Previous electronic or device repair experience
Able to quickly pick up on new processes and technologies
Strong presentation and customer service focus
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus and have a lot of fun while doing it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same; to satisfy our customers, build trust and drive business while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Application Support Analyst
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Information Technology
Hartland, WI, USA
Hourly
Full Time
Full-benefits package including medical/dental insurance options, PTO, 401(K), pet insurance, tuition reimbursement program, employee discounts, and more
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TheApplication Support Analystprovides first line end-user support for franchises, corporate stores, and staff members. As anApplicant Support Analystlocated at the Batteries Plus Corporate Office in Hartland, WI, you will play an integral part of the support services team. In this role, time will be spent r esearching inquiries, prioritizing client issues, escalating critical issues and communicating accurate resolutions related to computer hardware and application software functions.
Responsibilities:
Support Store Infrastructure
Dedicate approximately 90% of the time to phone support. The remaining time is dedicated to specific project and task work
Support the company standard hardware and application software (researching inquires, prioritizing client issues, escalating critical issues, and communicating accurate resolutions) staying within the support guidelines
Support the VPN infrastructure, any LAN components and retail hardware to the satisfaction of our customers
Provide comprehensive support on all company standard applications and hardware, and "best effort" support on non-standard applications and hardware
Position involves availability for rotating shifts, including late, early, and Saturday shifts , and participation in evening on-call rotation and non-business hours support
Store Application Support
Perform Tier 1 support activities to include: handling phone calls/emails, documenting problem and troubleshooting activities in call tickets
Escalate appropriate complex issues with completed call notes to Tier 2 or Tier 3 support
Record and maintain accurate and timely logging of support calls and problem resolution
Develop knowledge of company applications, while understanding capabilities and limitations
Maintain and keep abreast of current department functions, processes and procedures
Adhere to automatic call distribution (ACD) call queue best practices to achieve our service level metric goals
Assist with POS training of employees and franchisees as needed
Organization and Documentation
Train and keep department staff apprised of developments in assigned key knowledge area(s)
Assist in project work as assigned. (May consist of creating or updating documentation, leading portions of training sessions, testing software, remotely installing or talking through installation of software to end user)
Inform manager of potential unmanageable issues that may affect stores/owners support
Create and update documentation for support team members and customers
Qualifications:
High School Diploma or equivalent required
Minimum 2 years experience troubleshooting application software (accounting, distribution, retail) in a customer service environment
Preferred Qualifications:
Demonstrated technical aptitude with the ability to learn the Batteries Plus technical tool set with minimum direction
Understanding of basic computer hardware (i.e. PC, printers, networks)
Some experience training in a small group setting is preferred but not required
Requires the use of judgment in the analysis of facts and circumstances surrounding individual problems in the determination of actions to be taken within the limits of standard or accepted practices using established procedures
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus, and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Customer Care Representative - Call Center
Jobs
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Customer Care - Call Center
Hartland, WI, USA
Hourly
Full Time
Full-benefits package including medical/dental insurance options, PTO - Paid Time Off, 401(K) & match, health & wellness programs, gym discounts, pet insurance, tuition reimbursement program, employee discounts on merchandise, VTO- Volunteer Time Off, business casual office environment, and more!
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Are you passionate about helping customers? Enjoy customer service but looking for "office hours" instead of "retail" hours? The Customer Care Representative - Call Center is a vital member of our customer support team located onsite with the opportunity for remote at the Batteries Plus corporate office in Hartland, WI. In this role as the Customer Care Representative - Call Center , you will answer a high volume of incoming calls in an inbound customer call center office environment.
Our Customer Care Representatives provide a high level of customer service over the phone in a fast-paced, exciting, fun, and team-oriented environment. You will have a passion for customer service, possess strong listening skills, be resourceful, helpful, and trustworthy while providing solutions to customer inquiries nationwide. We provide comprehensive training to set you up for success in your new role and a competitive benefits package. Does this sound like a role made for you? If yes, apply today for consideration.
Responsibilities:
Interface with customers via phone, email, online media, survey platforms and mail - maintaining a positive representation of the company, stores and associated brand
Act as a first contact point for all customers for technical assistance, cross reference questions, promotions, website navigation and order placement questions
Identify, research and resolve customer issues using a variety of resources and document details using the call tracking application
Communicate best practices, program options and policy elements with corporate and franchise owned locations
Qualifications:
High school degree or equivalent required
Minimum of six months experience in customer service
Preferred Qualifications:
Call Center experience helpful
Ability to handle high call volumes in a fast-paced environment
Associates Degree in business, communication or related field preferred
Basic typing skills and working knowledge of MS Office or G-Suite
Problem-solving abilities to provide solutions and resolve customer inquiries
Passion for customer service
Excellent organizational qualities
Strong interpersonal and relationship building skills
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus, and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus
It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Commercial Marketing Manager
Jobs
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Marketing
Hartland, WI, USA
Salary
Full Time
Full-benefits package including medical/dental insurance options, PTO, 401(K), pet insurance, tuition reimbursement program, employee discounts, and more
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TheCommercial Marketing Managerwill lead administrative and project management tasks to drive the marketing efforts of the Commercial and Key Accounts lines of business atBatteries Plus. Key responsibilities of theCommercial Marketing Managerwill include developing new lead generation programs and campaigns, executing marketing strategies and analyzing the effectiveness.
TheCommercial Marketing Managerwill have the opportunity to either be a hybrid position or could be onsite at our corporate office in Hartland, WI. Does this sound like the next opportunity in your career? Please apply today!
Responsibilities:
Marketing Functions
Support the company's Commercial Sales channel by participating in developing and executing integrated multi-channel marketing initiatives that build awareness, consideration and familiarity leading to brand interaction and conversion
Advocate for Business to Business channel time and resources within marketing department
Assist in making data-driven decisions around marketing spend across channels to drive the lowest cost of acquisition of new leads
Partner with peers to execute new lead & revenue generating strategies
Partner with the Commercial Sales team to onboard and grow the company's relationship with GPO's. Manage the marketing interactions with GPOs, both driven by the GPO as well as originated with the internal team
Reporting & Analysis
Establish, track and report on agreed upon KPIs to steer our strategy and evaluate effectiveness
Provide proactive quantitative data analysis and insights to support strategic decision making, including optimization of current marketing activities
Drive rigorous testing, measurement and iteration to improve results continuously
Asset Management
Collaborate with the Commercial team to curate messaging and marketing content across supported channels
Regular review of marketing materials to ensure they adhere to brand guidelines
Project Management
Contribute to and drive projects that directly align with the organization's strategic goals
Coordinate and lead primary meetings and discussions; set agenda, manage communications and process reports
Qualifications:
Bachelor's Degree in Marketing, Business, Communications, Journalism or related subject
Minimum of 5 years relevant marketing experience
Preferred Qualifications:
Demonstrated and current knowledge of Business to Business marketing tactics, such as lead generation and conversion as well as tactics to grow, maintain and win-back clients
Working knowledge of Microsoft Office & Google Suites
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 700 stores. We work hard here at Batteries Plus, and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
It is the policy ofBatteries Plusto provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Associate Merchandise Planner
Jobs
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Supply Chain
Hartland, WI, USA
Salary
Full Time
Full-benefits package including medical/dental insurance options, PTO, 401(K), pet insurance, tuition reimbursement program, employee discounts, and more
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Do you have at least one year of Supply Chain and Demand Planning experience? Looking for the next step-up in your career? The Associate Merchandise Planner will create and analyze item and product store demand forecasts and inventory plans for Batteries Plus store nationwide. Located at our corporate office and national headquarters in Hartland, WI, the Associate Merchandise Planner is key member of our corporate Supply Chain team. You will identify trends that affect future orders, inventory levels, and in-stock percentages, report metrics and partner with planning analysts, and partners with our retail store operations, product management, category management, and supply chain teams.
The Associate Merchandise Planner will have at least one year of experience in Demand Planning and Supply Chain management, advanced Excel skills, a Bachelor's Degree in Supply Chain, Finance, Operations, Business Administration or related field, and a passion for the analysis of data. We are a growing national retailer with 700+ stores nationwide. Does this sound like the next role in your in supply chain and demand planning career? If yes, apply today for consideration.
Responsibilities:
Store Level Inventory Planning
Identify trends that will affect future orders, inventory levels and in-stock percentages
Understand how sales trends, promotional activity and shipment patterns will affect in-stock percentages and profitability, making appropriate adjustments to allocation plans
Report metrics and partner with the planning analysts to ensure best practices are being used on a daily/weekly/monthly basis
Review and maintain project plans to make sure all participants deliver as expected and initiatives are completed on-time and on-budget
Process and manage the store level orders to vendors and optimize sales while minimizing store to store transfers
Vendor Management & Reporting
Serve as the subject matter expert on stores inventory planning and provide system and process assistance
Make purchases from outside vendors and provide performance metrics to internal teams
Review and manage store forecast and allocation process
Present order flow analysis to optimize sales & inventory and ensure product availability
Qualifications:
1+ years of experience in Demand Planning or Supply Chain experience, or equivalent relevant experience
Bachelor's Degree with an emphasis in Supply Chain, Finance, Math, Business Administration, or related field
Preferred Qualifications:
Advanced Excel skills and working knowledge of MS Office
Prior experience using supply chain software systems
Experience in planning, forecasting, and replenishment
Passion for analysis of data with demonstrated strong research and problem-solving skills
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 700 stores. We work hard here at Batteries Plus and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same; to satisfy our customers, build trust and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Category Analyst
Jobs
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Category Management
Hartland, WI, USA
Salary
Full Time
Full-benefits package including medical/dental insurance options, PTO, 401(K), pet insurance, tuition reimbursement program, employee discounts, and more
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The Category Analyst atBatteries Plususes consumer and market knowledge to assist in the development and execution of category management and product management strategies as a member of the Category Management team. TheCategory Analystanalyzes customer and consumer data and researches to identify trends, key indicators, patterns and insights. This role will administer and develop a database of customer, research and industry information while deploying insight reporting used to support product development, category and brand management as well as sales initiatives.
TheCategory Analystis located onsite, with the potential opportunity for a hybrid work model with flexibility and remote work, at theBatteries Pluscorporate office in Hartland, WI. Does this position sound like the next step in your career? If yes, apply today for consideration.
Responsibilities:
Category Management
Develop knowledge of target consumers in order to understand the desired consumer experience. Act as the voice of the consumer, and use knowledge and data to anticipate consumer behavior to assist in the execution of product and category strategies.
Support category managers in developing and deploying category strategies that attain goals for each assigned product category
Assist with negotiating and implementing new programs with domestic vendors for assigned categories; participate in negotiations with entry level vendors
Evaluate pricing while identifying opportunities for profitability based on competition and category goals
Analysis
Review market information (applications and trends) for assigned categories and determine success factors for top items
Analyze store sales to provide direction on store assortment for responsible categories
Identify and report on top sellers and underperformers within assigned categories. Work with Category Manager to determine reasons for underperformance and potential strategies to leverage or increase sales and/or discontinue.
Category Expansion
Identify potential product line extensions, working with the category team and vendors to ensure timely arrival, accurate costing and successful product introduction
Partner with category team to develop product specifications, benchmarks, pricing, etc.
Ensure new items and updates are accurately entered into the master data system
Attend key trade shows to recommend new ideas, products and pricing
Store Assortment/Merchandising
Assist merchandising and category teams to update planograms to correspond with store assortment changes as needed
Partner with marketing to implement key signage programs related to responsible categories that will drive in store conversation and corresponding sales
Qualifications:
Associate's Degree in Marketing, Business or related field
2+ years product/market development, market research or related experience
Preferred Qualifications:
Bachelor's Degree in Marketing, Business or related field
Working knowledge of Microsoft Office and/or Google Suites; specifically Microsoft Excel
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus, and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Device Repair Software Intern
Jobs
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Product Management - Internships
Hartland, WI, USA
Hourly
Intern
Learning Opportunities, Flexible Hours, Employee Discount
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Are you looking to complete an internship to complete your degree program? As aDevice Repair Software InternatBatteries Plus, this role will support the device repair product management team with installation and maintenance of device repair diagnostic software tools.
Responsibilities:
Train retail store associates how to use a phone repair diagnostic tool software, which validates the repair was executed correctly
Maintain a database of login and password credentials for the diagnostic tool
Assist stores in troubleshooting the diagnostic tool when it is not functioning properly
Use an internal ticket tool to ensure store support is recorded accurately
Communicate daily with store managers and technicians in a professional manner; both via email and phone
Communicate daily with the vendor owners of the diagnostic tool
Learn system reporting tools to support running ad hoc and regular reporting to support everyday needs of the business
Qualifications:
Must be enrolled in a degree program through an accredited college or university seeking a degree in Business, Information Technology or related field
Preferred Qualifications:
Strong technical problem solving skills; ability to troubleshoot computer and software problems
Strong knowledge of Excel in order to manage large volumes of data in workbooks
Knowledge of Google Suites products
Clear and professional communication
Strong organizational skills
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 700 stores. We work hard here at Batteries Plus and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Device Repair Technician
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Newport News, VA, USA
Hourly
Full Time
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Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?
If you do, Batteries Plus Bulbs has aNEW & UNIQUEdevice repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries+Bulbs.
Device Repair Technician Duties:
Repair cell phones, tablets, light fixtures and other devices as needed
Receive, pack and ship these devices
Develop written procedures and technical videos for common device repair activities
Maintain proper inventory
Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
Provide live camera-based remote support (i.e., Skype) for in-store device repairs
Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)
Device Repair TechnicianQualifications:
Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.
In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting
This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.
Full Job Description
Assistant Store Manager
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Kalispell, MT, USA
$37000. plus DOE *
Salary
Full Time
PTO, Paid holidays, Monthly Spiffs, Paid Training and Employee discount.
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Batteries Plus Bulbs is the nation's first, largest and fastest growing battery and light bulb franchise of its kind, offering a comprehensive selection of batteries, light bulbs, related products and services that meet the growing demands of retail consumers and businesses alike. With almost 560 locations in 46 states and Puerto Rico, and access to over 45,000 unique battery and light bulb products, Batteries Plus Bulbs has become the single source supplier for all battery and light bulb power needs. In 2010, Batteries Plus Bulbs was named on the Inc 5000 list of America's fastest-growing private companies. Step up your career and join with a proven leader.If you're seeking a new career opportunity, Batteries Plus Bulbs offers a terrific start: a wide variety of experiences, the chance to build knowledge and skills, and the opportunity to take your career where you want it to go. If you're coming to us midcareer you will find terrific opportunities for growth.
Description:
Assist the manager and store associates to achieve sales objectives and to maintain the facility. Develop general store management and operational skills.
Duties :Operations Management
Demonstrate a "customer first" mentality
Assist Manager in leading store activities to achieve objectives of the Store's business plan
Assist in merchandising to approved plan-o-grams
Ensure shelf price labeling and full store objectives are met
Achieve inventory turn objectives; implement product changeovers
Maintain system inventory data integrity
Aid in teaching and executing selling programs
Prepare store for daily opening and closing; stock inventory; perform general housekeeping duties
Supervisory Functions
Assist with selection and training of store associates
Perform supervisory duties of store manager in the absence of store manager
Delegate tasks, validate completion and ensure policies and procedures are being followed
Function as a leader and team player doing whatever is necessary to help attain company goals
Positively contribute to growth and development of team through training communication, recognition and support
Qualifications :
Minimum H.S. diploma/equivalent and at least one year retail experience, or equivalent combination of education and experience
Ability to communicate concrete and abstract ideas and understand and communicate directions using both oral and written means
Demonstrated ability to work with minimal direction as a resourceful, independent problem solver
Ability to handle multiple projects/tasks and meet deadlines
Must be able to work a flexible schedule to meet the needs of the business
Awareness of how the store is operating in the manager's absence
Valid driver's license and clean driving record required
Must be able to lift up to 50lbs regularly
At Batteries Plus Bulbs, you will not only experience a fun-filled work environment, but will be rewarded with outstanding pay and benefits!Our benefits vary by position, but may include the following:
Paid Holidays
Training and Development
Bonus plans
Employee Discount
Drug screen required for employment. Batteries Plus Bulbs is an Equal Opportunity Employer and Drug Free Workplace.
*Based on successful completion of training, device repair certification and sales.
Assistant Store Manager, Madison, WI
Jobs
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Madison East WI 572
Madison, WI, USA
Full Time
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Assistant Store Manager
Batteries Plus, the nation's largest, fastest-growing battery and light bulb franchise, is looking for a customer-focused Assistant Manager in to assist the Store Manager and Store Associates in achieving sales objectives and maintaining efficient store operations.
If you are seeking a new career opportunity, we offer a terrific start: a wide variety of experiences, the chance to grow knowledge and skills, and the opportunity to advance your career. If you're coming to us mid-career, you will find terrific opportunities for growth.
Duties Include:
Work with Manager to develop and implement the Store's business plan, and all company programs and initiatives, as well as evaluate performance compared to plan and benchmarks. Implement operational activities to control costs while driving the business.
Lead and direct all store operations activities including purchasing, receiving, inventory management, customer order management, sales floor recovery, out-of-stock review and store organization and cleanliness.
Support all commercial and retail sales strategies and initiatives.
Assist with selection and training of Store Associates, and perform supervisory duties of Store Manager in his/her absence.
Assistant Store Manager Qualifications:
Minimum H.S. diploma/equivalent and at least one year retail experience, or equivalent combination of education and experience
Ability to lift 50 + lbs
Ability to communicate concrete and abstract ideas and understand and communicate directions using both oral and written means
Demonstrated ability to work with minimal direction as a resourceful, independent problem solver.
Ability to handle multiple projects/tasks and meet deadlines
Availability to work a flexible schedule to meet the needs of the business
Valid driver's license and clean driving record required
We offer the following benefits to our Assistant Store Managers:
Medical, Dental, and Vision
Company-Paid Life and Short Term Disability
Paid Holidays and Personal Time Off
401(k) with Company Match
Tuition Reimbursement
Bonus plans
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus, and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
Equal Opportunity Employer Disability/Vet .
Full Job Description
Device Repair Technician & Sales Associate
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Rogers, AR, USA
$15-$17
Hourly
Part/Full Time
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Batteries Plus Bulbs in is hiring a full-time Retail Sales / Customer Service and Repair Technician for its stores. The ideal candidates will be comfortable with small electronic device repair, exhibit retail sales skills, possess excellent customer service and relationship building skills, demonstrate a basic understanding of electronics, and possess an ability to communicate with management.
This position offers the ability to get in on the ground floor of an exciting new opportunity with Batteries Plus Bulbs.
In addition to the repair technician responsibilities, the successful candidates will also be a team member responsible for selling all of the products associated with the Batteries Plus Bulbs operation.
To learn more, complete the online application and attach a cover letter and resume .
Retail Sales Associate - Customer Service Duties:
Assist retail and commercial customers in the purchase of batteries and light bulbs. (training provided)
Replace batteries in vehicles, watches, key fobs, cell phones, and more. (training provided)
Maintain proper inventory by stocking and facing shelves.
Add-on and upsell product.
Maintaining store appearance and cleanliness
Tech Duties:
Repair cell phones, tablets, and other devices as needed
Receive, pack and ship these devices
Maintain proper inventory
Qualifications:
H.S. diploma/equivalent plus 3-6+ months of previous device repair experience or customer service experience preferred
Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
Excellent communication and customer service skills; strong customer service focus; ability to inform, teach, and train
Good technical writing skills preferred
Working conditions are typical for a retail environment
This position requires the employee to regularly use hands to handle or touch electronic products.
The position also requires the employee to regularly use a computer and other office equipment, as well as tools.
This position requires lifting 20-40lbs on a regular and frequent basis, 50lbs on an occasional basis, and more than 50lbs on an infrequent basis.
Batteries Plus Bulbs is an Equal Opportunity Employer
Batteries Plus Bulbs is the nation's first, largest and fastest-growing battery and light bulb franchise of its kind, offering a comprehensive selection of batteries, light bulbs, related products and services that meet the growing demands of retail consumers and businesses alike. With over 682 locations in 46 states and Puerto Rico, and access to over 45,000 unique battery and light bulb products, Batteries Plus Bulbs has become the single-source supplier for all battery and light bulb power needs. In 2010 Batteries Plus was named on the Inc 5000 list of America's fastest-growing private companies. Step up your career and join with a proven leader.
Cell Phone Repair Technician - (Electronic Repair)
Jobs
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Lancaster, PA, USA
$17.00 - $21.00
Full Time
Health Insurance, Dental Insurance, Retirement Plan, Paid Vacation, Paid Holidays, Employee Discounts
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Cell Phone Repair Technician - Electronic Repair Career Opportunity
As a Trusted Repair Technician, your passion for repair and problem solving can finally come to life! We offer a career you can enjoy and come to count on for long term stability and growth opportunity.
Our Family-Owned Franchise has found nation leading success through building strong community in the workplace, providing the resources and support individuals need to shine in their roles and advance within the ranks. We believe to succeed, we need to fill our teams with people who possessStrong Core Valuesand thenEquip Them For Successand finally,Share In The Wins!
Compensation and Benefits We Offer:
To share in our success, we offer competitive wages and incentives to reward great performance. We also pay aWeekend Shift Differential of $5 per hour!Our average Repair Technicians work 40 hours per week and earn between$17.00 - $21.00 Per Hourin total compensation with plenty of room to grow!
On top of our competitive wages, we also offerGreat Benefitsincluding:
Paid Time Off (PTO) and Paid Holidays Up Front!
Allotted Sick Days
Health Insurance
Dental Insurance
(401K) IRA Retirement Match Savings Program
Employee Discounts including friends and family
Recognition Rewards Program
3-Month Paid Training Program including Wise Level 1 & 2 Repair Certifications
What Do We Do at Batteries Plus Bulbs?
We Offer Battery Solutions for all types of Vehicles, Equipment and Devices
We Offer Lighting Solutions such as Home LED Bulbs, Flashlights, and Smart Home Products
We Offer Expert Service Solutions such as Phone and Tablet Repairs, Replacement Auto Keyfobs, and Battery Installations
We Offer Solutions to both Retail Consumers and Commercial Businesses
We LIVE to be the best at what we do and strive to give 5-Star service at all times!
Primary Job Duties for Repair Technicians:
Diagnose and Repair broken Cell Phones and Tablets
Installing batteries into Vehicles, Equipment, and Devices
Performing Automotive Key Cutting and Programming Services
Building and Repairing Custom Battery Packs
Supporting our Sales Team with advanced technical knowledge
Providing store support in areas of operations such as inventory, recycling, organization, equipment maintenance, etc.
Providing support services to backup our sales staff with customer service, answering phone calls, pulling customer orders, etc.
To qualify for the role, our Repair Technicians need to have:
A passion for repair and a desire to learn and adapt as technology changes in our industry
Basic Mechanical aptitude and working knowledge of hand tools
Strong problem solving skills and ability to read and follow detailed instruction
Strong communication skills both verbal and written to communicate to both customers and our sales staff
Ability to use and learn programs such as Google Suite, POS system, Repair Q, Repair Manuals, Asana, Key Programming software, and more
A flexible work schedule for shifts as late as 7 PM during the week and regular weekend shifts to be there when our customers need us most
Repair Technician Schedule:
This is a Full Time position with an average of 40 hours per week over 5 shifts
Schedules are published 3 weeks in advance to help provide a stable predictable working environment
All Shifts areDAY SHIFTwith the latest ending at 7 PM
Working shifts include weekdays and weekend days - Weekend Shifts include a $5 per hour Shift Differential!
All Shifts are worked in a Retail Store Setting
Training to Equip You For Success:
To equip you for the job, we offer hands-on and online training with certifications in areas of repair including Level 1 and 2 WISE Certifications. To set you up for success, we offer a competitive 3 -Month Paid Training Programto give time forLearning the Role,Team Connectionand adopting ourCompany Missionof customer service excellence!
Lacking experience? Don't worry, our team is made up of people from all types of backgrounds including Auto Repair, Restaurant, IT, Customer Service, Retail Sales, Computer Repair, Military, etc. If you have strong communication skills, technical aptitude, and the right attitude, we are willing to train you with the skills you need to succeed. We only promote from within , so training and development runs through our veins!
Application:
Interested in learning more about our team? Complete our initial3-minute mobile-friendly application. If you meet our requirements, we will contact you within 24-72 hours of your application to schedule a phone interview. We look forward to meeting you!
Commercial Sales Manager
Jobs
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Snellville, GA, USA
Full Time
401k; life insurance; dental; paid time off
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Commercial Sales Manager
General functions
Our growing business is looking for a Commercial Sales Manager to increase sales in our Greater Atlanta area. The successful candidate will be responsible for establishing contact with existing customers, identifying new opportunities, and following up on potential leads. Profitably sell products and services to existing and potential customers, while maintaining existing customer book of business.
Essential responsibilities (other duties as assigned)
Commercial Sales Process
Manage, retain and expand existing commercial customer relationships by selling the portfolio of products and services.
Create and execute customer action plans
Generate and qualify new leads and opportunities through scheduled appointments and prospecting efforts
Contact and qualify prospects to establish commercial relationship
Assign prospects to correct commercial portfolio
Utilize sales and marketing materials in managing customer and prospect relationships
Collect and validate customer email addresses to support email campaigns
Manage and document customer and prospect relationships using CRM
Execute commercial sales process and provide feedback for process improvement
Achieve sales plans
Reporting
Analyze and action commercial sales and activity reports
Annually, prepare and submit competitor comparison analysis
Customer Service
Coordinate with stores to provide customer service, order management and delivery support
Foster team culture with the store, providing commercial training as needed
Communicate customer and prospect information to stores to ensure they understand relationship
Prepare, deliver and follow-up product and service proposals to customers and prospects
Execute customer and prospect communication plan including telephone calls, follow up calls, emails, thank you's, and other print communication
Initiate and promote B2B ordering where appropriate
Support
Comply with commercial customer pricing policy
Reactivate lost or inactive customers
Assist accounts receivable in collection activities
Maintain strong understanding of competitors' capabilities and general market conditions
Prepare special pricing and bid quotes as requested
Qualifications
Degree in Business, Marketing or related field preferred
2-5 years' work experience in sales, work experience must include 2 - 3 years in direct face to face B2B sales, Batteries Plus retail store experience a plus
Working understanding of Microsoft Office and capable of adapting learning to incorporate new technology. Strong knowledge and proficiency in Excel
Demonstrated strong organizational, analytical, and problem-solving skills. Must use considerable judgment in the determination of actions to be taken within the limits of standard or accepted practice
Strong attention to detail and accuracy; thorough knowledge of business plans and budgets
Ability to communicate using both oral and written means. Ability to make presentations to small groups of employers, owners, or customers
Strong customer service, relationship building and problem resolution skills. Must possess excellent prospecting, negotiating, follow up and closing skills
Ability to calculate algebraic expressions, percentage, ratios, and measurements
Must be process oriented, have the ability to execute BP sales process, and follow directions; must be open to new ideas, coachable, and have a team spirit
Ability to work autonomously, and in a team environment. Ability to take ownership of a project, handle multiple projects/tasks and lead a project team to desired results. Strongly motivated with sense of urgency
Highly energetic and a self- starter
Must have valid driver's license and clean driving record
Working environment
The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.
This position requires the employee to regularly stand/walk, sit, use hands to handle or touch, and talk or hear and occasionally lift up to fifty pounds.
The position also requires the employee to regularly use a computer, phone, fax, copier and other standard office equipment.
While performing the responsibilities of this position, the employee will occasionally be exposed to fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions and the risk of electrical shock. The level of noise in the working environment is moderate.
Customer Service, Retail Sales Associate, Device Repair Technician, Part Time
Jobs
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Phoenix, AZ, USA
Hourly
Part Time
Medical, Dental, Vision, 401K, PTO, Additional Product Incentive Pay
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Batteries Plus Bulbs, the nation's largest, fastest-growing battery and light bulb franchise is looking for retail sales and customer service oriented individuals at their 3838 E. Thomas Rd location. This position focuses on the customer experience while providing our customers with solutions to their battery, bulb and device repair needs, and contributing to the overall success of the store. Our retail sales associates engage customers using customer service and selling skills and provide fast, friendly processing of their requests. Technical Duties Include: Repair cell phones, tablets, and other devices. This includes replacing screens and other components on smart phones and tablets. Not a battery and bulb expert? Have no experience in repairing devices? No problem, we will train you!
Qualifications:
Prior experience with a customer service and sales focus, preferably in a retail organization is desired but not required.
Customer service and sales oriented with high motivation.
Ability to gain quick and solid understanding of company's electronic retail and cross reference system.
Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects.
Excellent communication and interpersonal skills.
Must have reliable transportation
You must be able to lift 50 + lbs.
Our benefits vary by position, but may include the following:
Medical and Dental
PTO
401(k) Plan
Training and Development
Employee Discount APPLY ONLINE at batteriesplusjobs.com
Product Incentives (Additional Pay)
Equal Opportunity Employer
$1000 Hiring Bonus Assistant Store Manager
Jobs
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Arlington, WA, USA
Hourly
Full Time
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Assistant Store Manager - Store 735 Arlington/Smokey Point
Boats | Motorcycles | ATVs | Golf Carts | Garage Door Openers - We've got your battery!
Batteries Plus is looking for a customer-focused Assistant Store Manager in Arlington, WA to assist the Store Manager and Store Associates in achieving sales objectives and maintaining efficient store operations.
If you are seeking a new career opportunity, we offer a terrific start with a wide variety of experiences, the chance to grow knowledge and skills, and the opportunity to advance your career.
Duties Include:
Work with the Store Manager to develop and implement the Store's business plan, and all company programs and initiatives, as well as evaluate performance compared to plan and benchmarks.
Implement operational activities to control costs while driving the business.
Lead and direct store operations activities including purchasing, receiving, inventory management, customer order management, sales floor recovery, out-of-stock review and store organization and cleanliness.
Support all commercial and retail sales strategies and initiatives.
Assist with selection and training of Store Associates.
Assistant Store Manager Qualifications:
Minimum H.S. diploma/equivalent and at least one year retail experience, or equivalent combination of education and experience
Ability to lift 50 + lbs
Ability to communicate directions using both oral and written means
Demonstrated ability to work with minimal direction as a resourceful, independent problem solver
Availability to work a flexible schedule
Valid driver's license and clean driving record required
Why Apply:
Join a Great team
Nationally recognized Device Repair Services
Regular sales and performance opportunities for additional compensation
Employee Pricing
$1000 Hiring Bonus = $500 after 30 days, $500 after 60 days
Batteries Plus Associates are service driven problem solvers.
Who We Are Looking For:
We are looking for an Assistant Store Manager who enjoys working with people and solving problems. Customer service is our business and we must exceed our customers' expectations. We do this by listening, asking questions, researching, and then offering a solution. A successful associate will identify and offer additional products that meet the needs of our customers. On a daily basis you will be working with Smartphones, Batteries, Bulbs and other products that need to be tested and repaired. Additional duties included: answering phones, completing reports, inventory control, and general store management.
Is This You?
We are looking for leaders eager to work, have a high level of computer aptitude, and who continually want to increase their knowledge. Being tech savvy is a huge benefit and will pay off with additional earning potential.
Ideal candidates will be: organized, a self- starter, have excellent communication skills, listen more than they talk, and have a high school diploma or equivalent along with one year of retail experience. If you have these great qualities we can't wait to talk to you!
Who We Are:
Batteries Plus is the nation's first, largest and fastest growing battery and light bulb franchise of its kind, becoming the single source supplier for all battery and light bulb power needs.
In 2010 Batteries Plus was named to the INC 5000 list of America's fastest-growing private companies.
In 2016 Batteries Plus formally added the "We Fix It Division" as the Premier Smartphone and Mobile Device repair destination.
$500 Hiring Bonus Retail Customer Service Associate
Jobs
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Arlington, WA, USA
Hourly
Full Time
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Retail Sales Associate/Customer Service
Boats | Motorcycles | ATVs | Golf Carts | Garage Door Openers - We've got your battery!
Batteries Plus is currently searching for full and part-time customer oriented individuals to join our Arlington, WA location. Our Sales Associates provide knowledge and offer solutions through our 50,000+ types of battery and lighting products offered. Technical duties include replacing batteries, cell phone screens and other components on smartphones and tablets, as well as key cutting and reprogramming of key fob remotes.
We offer both Full and Part-time Retail Sales Associates/Customer Service Reps the following benefits:
employee discount
paid training
SPIFF programs
$500 hiring bonus = $250 after 30 days, $250 after 60 days
Qualifications for Retail Sales Associate/Customer Service:
High school diploma/equivalent and prior work experience preferred.
Customer service and sales-oriented with high motivation.
Demonstrate technical skill and have the ability to work with tools on small parts.
Excellent communication and interpersonal skills.
Ability to occasionally lift 50+ lbs.
Why Apply:
Join a Great team
Nationally recognized Device Repair Services
Regular sales and performance opportunities for additional compensation
Employee Pricing
Batteries Plus Associates are service driven problem solvers.
Who We Are Looking For:
We are looking for Sales Associates who enjoy working with people and solving problems. Customer service is our business and we must exceed our customers' expectations. We do this by listening, asking questions, researching, and then offering a solution. A successful associate will identify and offer additional products that meet the needs of our customers. On a daily basis you will be working with Smartphones, Batteries, Bulbs and other products that need to be tested and repaired. Additional duties included: answering phones, completing reports, inventory control, and general store management.
Is This You?
We are looking for associates eager to work, have a high level of computer aptitude, and who continually want to increase their knowledge. Being tech savvy is a huge benefit and will pay off with additional earning potential.
Ideal candidates will be: organized, a self- starter, have excellent communication skills, listen more than they talk. If you have that type of skill set and experience in retail sales or device repair we want to talk to you.
Who We Are:
Batteries Plus is the nation's first, largest and fastest growing battery and light bulb franchise of its kind, becoming the single source supplier for all battery and light bulb power needs.
In 2010 Batteries Plus was named to the INC 5000 list of America's fastest-growing private companies.
In 2016 Batteries Plus formally added the "We Fix It Division" as the Premier Smartphone and Mobile Device repair destination.
$500 hiring bonus Retail Sales Associate
Jobs
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Bellingham, WA, USA
Hourly
Full Time
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Retail Sales Associate/Customer Service
Boats | Motorcycles | ATVs | Golf Carts | Garage Door Openers - We've got your battery!
Batteries Plus is currently searching for full and part-time customer oriented individuals to join our Bellingham, WA location. Our Sales Associates provide knowledge and offer solutions through our 50,000+ types of battery and lighting products offered. Technical duties include replacing batteries, cell phone screens and other components on smartphones and tablets, as well as key cutting and reprogramming of key fob remotes.
We offer both Full and Part-time Retail Sales Associates/Customer Service Reps the following benefits:
employee discount
paid training
SPIFF programs
$500 hiring bonus $250 after 30 days, $250 after 60 days
Qualifications for Retail Sales Associate/Customer Service:
High school diploma/equivalent and prior work experience preferred.
Customer service and sales-oriented with high motivation.
Demonstrate technical skill and have the ability to work with tools on small parts.
Excellent communication and interpersonal skills.
Ability to occasionally lift 50+ lbs.
Why Apply:
Join a Great team
Nationally recognized Device Repair Services
Regular sales and performance opportunities for additional compensation
Employee Pricing
Batteries Plus Associates are service driven problem solvers.
Who We Are Looking For:
We are looking for Sales Associates who enjoy working with people and solving problems. Customer service is our business and we must exceed our customers' expectations. We do this by listening, asking questions, researching, and then offering a solution. A successful associate will identify and offer additional products that meet the needs of our customers. On a daily basis you will be working with Smartphones, Batteries, Bulbs and other products that need to be tested and repaired. Additional duties included: answering phones, completing reports, inventory control, and general store management.
Is This You?
We are looking for associates eager to work, have a high level of computer aptitude, and who continually want to increase their knowledge. Being tech savvy is a huge benefit and will pay off with additional earning potential.
Ideal candidates will be: organized, a self- starter, have excellent communication skills, listen more than they talk. If you have that type of skill set and experience in retail sales or device repair we want to talk to you.
Who We Are:
Batteries Plus is the nation's first, largest and fastest growing battery and light bulb franchise of its kind, becoming the single source supplier for all battery and light bulb power needs.
In 2010 Batteries Plus was named to the INC 5000 list of America's fastest-growing private companies.
In 2016 Batteries Plus formally added the "We Fix It Division" as the Premier Smartphone and Mobile Device repair destination.
$1000 Hiring Bonus Assistant Store Manager
Jobs
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Bellingham, WA, USA
Hourly
Full Time
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Assistant Store Manager - Store 736 Bellingham
Boats | Motorcycles | ATVs | Golf Carts | Garage Door Openers - We've got your battery!
Batteries Plus is looking for a customer-focused Assistant Store Manager in Bellingham, WA to assist the Store Manager and Store Associates in achieving sales objectives and maintaining efficient store operations.
If you are seeking a new career opportunity, we offer a terrific start with a wide variety of experiences, the chance to grow knowledge and skills, and the opportunity to advance your career.
Duties Include:
Work with the Store Manager to develop and implement the Store's business plan, and all company programs and initiatives, as well as evaluate performance compared to plan and benchmarks.
Implement operational activities to control costs while driving the business.
Lead and direct store operations activities including purchasing, receiving, inventory management, customer order management, sales floor recovery, out-of-stock review and store organization and cleanliness.
Support all commercial and retail sales strategies and initiatives.
Assist with selection and training of Store Associates.
Assistant Store Manager Qualifications:
Minimum H.S. diploma/equivalent and at least one year retail experience, or equivalent combination of education and experience
Ability to lift 50 + lbs
Ability to communicate directions using both oral and written means
Demonstrated ability to work with minimal direction as a resourceful, independent problem solver
Availability to work a flexible schedule
Valid driver's license and clean driving record required
Why Apply:
Join a Great team
Nationally recognized Device Repair Services
Regular sales and performance opportunities for additional compensation
Employee Pricing
$1000 Hiring Bonus = $500 after 30 days, $500 after 60 days
Batteries Plus Associates are service driven problem solvers.
Who We Are Looking For:
We are looking for an Assistant Store Manager who enjoys working with people and solving problems. Customer service is our business and we must exceed our customers' expectations. We do this by listening, asking questions, researching, and then offering a solution. A successful associate will identify and offer additional products that meet the needs of our customers. On a daily basis you will be working with Smartphones, Batteries, Bulbs and other products that need to be tested and repaired. Additional duties included: answering phones, completing reports, inventory control, and general store management.
Is This You?
We are looking for leaders eager to work, have a high level of computer aptitude, and who continually want to increase their knowledge. Being tech savvy is a huge benefit and will pay off with additional earning potential.
Ideal candidates will be: organized, a self- starter, have excellent communication skills, listen more than they talk, and have a high school diploma or equivalent along with one year of retail experience. If you have these great qualities we can't wait to talk to you!
Who We Are:
Batteries Plus is the nation's first, largest and fastest growing battery and light bulb franchise of its kind, becoming the single source supplier for all battery and light bulb power needs.
In 2010 Batteries Plus was named to the INC 5000 list of America's fastest-growing private companies.
In 2016 Batteries Plus formally added the "We Fix It Division" as the Premier Smartphone and Mobile Device repair destination.
Cellphone Repair Technician - Customer Service
Jobs
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Dunwoody, GA, USA
13.00
Base + Commission
Full Time
Medical, Dental, Vision, PTO
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Potential for $32000 the first year
$1000 sign on Bonus
Benefits are:
Paid Tim Off (PTO)
Health Insurance Partial Paid
Dental and Vision Insurance
Employee Discount Program
Looking to fill new positions in a new store opening!
Do you have a technical aptitude that you would like to bring into a professional setting? Do you have great communication skills?
If you do, Batteries Plus Bulbs has a unique cellphone repair technician and customer serivice opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, smartphones, tablets, and other devices as needed. In this position you will also p rovide customers with lighting and battery solutions, perform battery tests and installations, and contribute to the overall success of the store. You must be able to lift 60 + lbs. and possess a valid driver's license (required). This is an entry level position. We will provide training for selected candidate.
Associate and Device Repair Technician Duties:
Repair cell phones, tablets, battery packs, and other devices as needed
Maintain proper inventory
Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)
Greet customers, determine needs and answer questions
Suggest sell add-on items, participate in retail store and commercial sales activities to achieve sales goals
Ask questions to identify potential commercial customers
Operate computer/cash register to complete sales transactions
Answer phones, ensuring messages are relayed
Function as a team player
Demonstrate a customer first mentality
Merchandising / Inventory
Rotate and stock inventory
Install batteries in cars and other electronic devices, perform tests and tech work
Repair smart phones and tablet computers
Load, unload, and deliver or arrange delivery of products
Organize daily recovery of displays to achieve full store appearance
Maintain retail shelf label pricing
Build displays; setting up & taking down shelves and fixtures
Prepare store for daily opening and closing
Sales Associate and Device Repair TechnicianQualifications:
Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.
Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance.
Ability to follow detailed assembly/disassembly instructions while using very small and delicate electronic parts.
Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.
Valid driver's license and clean driving record preferred.
Assistant Store Manager, Full Time, Lynchburg, VA
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Lynchburg VA 554
Lynchburg, VA, USA
Hourly
Full Time
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Assistant Store Manager
Batteries Plus, the nation's largest, fastest-growing battery and light bulb franchise, is looking for a customer-focused Assistant Manager in to assist the Store Manager and Store Associates in achieving sales objectives and maintaining efficient store operations.
If you are seeking a new career opportunity, we offer a terrific start: a wide variety of experiences, the chance to grow knowledge and skills, and the opportunity to advance your career. If you're coming to us mid-career, you will find terrific opportunities for growth.
Duties Include:
Work with Manager to develop and implement the Store's business plan, and all company programs and initiatives, as well as evaluate performance compared to plan and benchmarks. Implement operational activities to control costs while driving the business.
Lead and direct all store operations activities including purchasing, receiving, inventory management, customer order management, sales floor recovery, out-of-stock review and store organization and cleanliness.
Support all commercial and retail sales strategies and initiatives.
Assist with selection and training of Store Associates, and perform supervisory duties of Store Manager in his/her absence.
Assistant Store Manager Qualifications:
Minimum H.S. diploma/equivalent and at least one year retail experience, or equivalent combination of education and experience
Ability to lift 50 + lbs
Ability to communicate concrete and abstract ideas and understand and communicate directions using both oral and written means
Demonstrated ability to work with minimal direction as a resourceful, independent problem solver.
Ability to handle multiple projects/tasks and meet deadlines
Availability to work a flexible schedule to meet the needs of the business
Valid driver's license and clean driving record required
We offer the following benefits to our Assistant Store Managers:
Medical, Dental, and Vision
Company-Paid Life and Short Term Disability
Paid Holidays and Personal Time Off
401(k) with Company Match
Tuition Reimbursement
Bonus plans
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus, and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
Equal Opportunity Employer Disability/Vet .
Full Job Description
Device Repair Technician
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Virginia Beach, VA, USA
$15 per hour
Hourly
Full Time
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Do you have a technical aptitude that you would like to bring into a professional setting? Are you seeking to learn new skills to take your career to the next level?
If you do, GEN Aspire, LLC dba Batteries Plus Bulbs has aNEW & UNIQUEdevice repair technician opportunity for you!
Our benefits include monthly spiff programs and potential monthly bonuses, employer contribution to health insurance, paid time off, paid training, and a fun and exciting work environment, We are seeking Device Repair Technicians with the desire to develop, grow, and provide service to customers in the role of device repair technician and retail sales associate. A passion to serve customers by helping them select products and services that benefit them is critical. You will be responsible for providing an excellent overall customer experience by performing repairs such as replacing screens, batteries, and other components on cellphones, tablets, assist with sales, customer inquiries, merchandising and store maintenance.
The ideal candidate will have device repair experience, however, if you have excellent interpersonal skills, the desire to exhibit a customer-first mentality and be of service to customers, our experts will train you!
Device Repair Technician Duties:
Greet customers, determine their needs and suggest add-on items that align with customer needs
Answer customer questions and maintain problem resolution proficiency standards and satisfaction levels
Operate computer/cash register to accurately complete sales transactions
Repair cell phones and tablets including replacing screens, batteries and other components
Cut keys and reprogram key fobs
Rotate and stock inventory
Follow all safety rules/regulations, wearn proper personal protective equipment (PPP), and maintain a clean and sanitary work environment
Duties, responsibilities, and activities may change at any time without notice.
Device Repair Technician Qualifications:
Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience
In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
Demonstrated technical aptitude; able to quickly pick up on new processes and technologies without a lot of guidance
Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines
Excellent communication and customer service skills, both oral and written
This position requires the employee to regularly use hands to handle or touch electronic products and to regularly use a computer and other office equipment
This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.
Must be capable and willing to obtain WISE Level One and Two Certified Device Repair Technician Certification
GEN Aspire LLC is an Equal Opportunity Employer and Drug Free Workplace.
Device Repair Technician
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Durham, NC, USA
Full Time
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Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?
If you do, Batteries Plus Bulbs has aNEW & UNIQUEdevice repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries+Bulbs.
Device Repair Technician Duties:
Repair cell phones, tablets, light fixtures and other devices as needed
Receive, pack and ship these devices
Develop written procedures and technical videos for common device repair activities
Maintain proper inventory
Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
Provide live camera-based remote support (i.e., Skype) for in-store device repairs
Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)
Device Repair TechnicianQualifications:
Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.
In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting
This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.
Assistant Store Manager, Full Time, Northbrook, IL
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Northbrook 576
Northbrook, IL, USA
Hourly
Full Time
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$500 Hiring Bonus
Assistant Store Manager
Batteries Plus, the nation's largest, fastest-growing battery and light bulb franchise, is looking for a customer-focused Assistant Manager in to assist the Store Manager and Store Associates in achieving sales objectives and maintaining efficient store operations.
If you are seeking a new career opportunity, we offer a terrific start: a wide variety of experiences, the chance to grow knowledge and skills, and the opportunity to advance your career. If you're coming to us mid-career, you will find terrific opportunities for growth.
Duties Include:
Work with Manager to develop and implement the Store's business plan, and all company programs and initiatives, as well as evaluate performance compared to plan and benchmarks. Implement operational activities to control costs while driving the business.
Lead and direct all store operations activities including purchasing, receiving, inventory management, customer order management, sales floor recovery, out-of-stock review and store organization and cleanliness.
Support all commercial and retail sales strategies and initiatives.
Assist with selection and training of Store Associates, and perform supervisory duties of Store Manager in his/her absence.
Assistant Store Manager Qualifications:
Minimum H.S. diploma/equivalent and at least one year retail experience, or equivalent combination of education and experience
Ability to lift 50 + lbs
Ability to communicate concrete and abstract ideas and understand and communicate directions using both oral and written means
Demonstrated ability to work with minimal direction as a resourceful, independent problem solver.
Ability to handle multiple projects/tasks and meet deadlines
Availability to work a flexible schedule to meet the needs of the business
Valid driver's license and clean driving record required
We offer the following benefits to our Assistant Store Managers:
Medical, Dental, and Vision
Company-Paid Life and Short Term Disability
Paid Holidays and Personal Time Off
401(k) with Company Match
Tuition Reimbursement
Bonus plans
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus, and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
Equal Opportunity Employer Disability/Vet .
Full Job Description
Delivery Driver
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Marietta, GA, USA
13.00
Hourly
Full Time
Medical, PTO
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$13.00 per hour starting wage
$1000 sign on Bonus
Delivery Driver needed
Batteries Plus Bulbs has an opening for full or part time delivery drivers. The ideal person would be flexible with hours but also would have most weekends off. A good driving record is a must as well as interpersonal skills to speak with customers. They also must be able to lift 60 + LBS.
Qualifications:
Minimum H.S. diploma/equivalent
Demonstrated technical aptitude.
Ability to follow direction and learn the basics of our product mix.
Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
Excellent communication, both oral and written. Strong customer service focus.
This position requires the employee to regularly handle or touch electronic products This position also requires the employee to regularly use a computer and other office equipment
This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.
Valid driver's license and clean driving record.