Company Detail

Job Description

Overview

To research, evaluate, design, test, implement, and maintain HR cloud systems and product solutions, applying rapid, innovative knowledge of cloud principles. Assist with planning, designing, developing, and testing cloud software systems/applications, and analyzing new capabilities and functionality for improving cloud adoption and modeling to find rapid product insights and business solutions. To analyze business needs to develop and implement solutions that leverage systems and processes with a considerable degree of latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using advanced knowledge of the organization's technology infrastructure and specific software applications assist the business to implement strategic vision through technology. Considered a stakeholder/contributor on complex systems projects and project teams.

Responsibilities

• Provide strategy, subject matter business/technical expertise and solution development for HR Cloud applications and lead the day-to-day production support activities of Oracle Cloud HCM workstreams i.e. Core HR, Compensation, Benefits, Payroll, Time & Labor, Absence, Recruiting, Learn, Talent and Performance Management

• Align the product short/long term roadmap and features with Oracle's new release cycles, business enhancements and production break-fix solutions

• Identifies any enabler capabilities and features and remove architectural gaps and impediments

• Support the implementation, integration and on-going support of Human Capital Management system (Oracle HCM Cloud Platforms) to assure stability and performance of the products and platforms across production and nonproduction environments

• Document new system components, or modifications to existing components

• Perform technology research, procurement, deployment, and configuration for new and modified systems

• Proactively recognize potential operation issues and risks, providing timely insights and suggestions in mitigation strategies. Proactively capture and ensure alignment of daily operational performance metrics, ensuring end-to-end visibility on the application health

• Leverage internal and external resources/tools to solutions, resolve issues, and ensure system best practices are utilized in system architecture and design

• Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensure compatibility. Document new systems components or modifications to existing components

• Coach and mentor team members in carrying out day-to-day production support activities. Provide configuration assistance to developers/systems analysts. Serve as resource for the resolution of complex and/or unique problems

• Proactively work with internal delivery teams to get to the root cause of data processing or other systems issues. Ensure that deviations from standard processes and routines are identified, captured documented and seen through to resolution as defined by standard tools and processes

• Perform other duties as assigned

• Attends and provides inputs for high level estimates and identify dependencies to enable effective monthly rolling planning, with dependencies that cover twelve weeks of the feature backlog

• Manage and oversee end to end SDLC process from requirement intake, design, build, testing and deployment

• Serves as change agents that combines their technical knowledge of Agile principles with an intrinsic motivation to improve the company's software and systems development processes

• Provide expert consulting and support services to internal customers; perform as a Trusted Advisor

• Interact with customers to identify and document functional requirements including descriptions of business functions, input and output descriptions, procedural flows, data elements, performance criteria, and security and control requirements

• Clearly presents status and issues in variety of oral and written formats, and leads product meetings

Qualifications

• Advanced Oracle Cloud Fusion systems expertise in Benefits, Core HR, Compensation, Recruiting, and Learn

• Experience with Oracle Visual Builder Studio and Workflow

• Experience with core HCM product vendor integrations

• Experience working with HR SaaS and PaaS products

• Experience working with 834 format files

• Advanced skill supporting cloud enabled HR enterprise solutions

• Strong attention to detail

• Drive continuous transformation of processes and services

• Expertise in application maintenance, user management, and managing support incidents

• Significant experience in problem resolution including determining root cause, scope and scale of issues

• Experience in leading, guiding and coaching professional staff

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced skill identifying and analyzing business requirements and recommending solutions

• Effective skill exercising initiative and using good judgment to make sound decisions

• Advanced organizational, planning and time management skills

• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Advanced verbal and written communication skills

• Skill in monitoring industry trends, best practices, processes and procedures

• Effective research, analytical, and problem solving skills

• Knowledge of or experience with Agile methodologies

• Bachelor's Degree in Business Administration, Information Technology or the equivalent combination of training, education, and experience

Desired Qualifications

• Redwood UI experience

• Oracle HCM Cloud Certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602 | 9999 Willow Creek Road San Diego, CA 92131

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19730-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of complex business processes and systems. Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with considerable latitude for discretion. Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results. Perform complex process improvement functions under minimal supervision. Lead complex/difficult tasks with advanced analysis and considerable impact, latitude, and scope.

Responsibilities

• Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations

• Provide follow-up to monitor the progress of planned improvement implementation to assure timely action, support and achieved expected benefits

• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets

• Obtain and analyze quantitative and qualitative data of business processes to determine solutions and promote data driven decisions

• Research and evaluate opportunities related to process flow variance deficiencies

• Develop and implement processes and procedures to ensure correct recording of actual labor times

• Coordinate with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction

• Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance

• Leverage best practices gained through process improvement activities to other activities which would benefit from implementation

• Anticipate internal and/or external business challenges including regulatory; recommend process, product or service enhancements

• Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements

• Ensure the implementation of new and enhanced processes

• Ensure business unit awareness of Navy Federal products, services, marketing, promotions, policies and procedures

• Identify and assess business strategies and opportunities; develop appropriate analytical approaches

• Full life-cycle project management

• Establish and lead project teams

• Develop project plan/scope/schedule/cost/communications

• Procure and/or manage resources/timelines/deadlines/quality

• Risk, Issue and Change management

• Ensure successful project implementation

• Ensure and/or collaborate with internal business partners to facilitate the design and acquisition of analytical tools required for the architectural design of technical internal solutions to monitor/assess the effectiveness of controls

• Monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements

• Perform other duties as assigned

Qualifications

• Must have 2 years of working experience with SQL

• Must have report writing experience using POWER BI or Tableau

• Advanced knowledge of process mapping/ and business process reengineering

• Significant experience in leading teams in business process improvement initiatives

• Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

• Advanced knowledge of market trends, business strategies and technology and their interrelationships

• Significant experience in working effectively with diverse internal and external contacts

• Lean Six Sigma certification (L6-S) or the equivalent combination of training, education, and experience

• Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience

• Certified Business Process Improvement/Reengineering Practitioner (CBPR) or the equivalent combination of training, education, and experience

• Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Advanced skill communicating with all levels within an organization

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Advanced research, analytical, and problem solving skills

• Advanced skill in the analysis of technical issues in order to recommend, develop and/or implement strategies and achieve objectives

• Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships

• Advanced analytical/quantitative, reconciliation and deductive reasoning skills

• Advanced verbal and written communication skills

• Bachelor's Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience

Desired Qualifcation(s)

• Working knowledge of Python and R

• Project Management Professional (PMP), or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 141 Security Drive, Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19623-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of moderately complex business processes and systems. Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with moderate latitude for discretion. Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results. Perform moderately complex process improvement functions under supervision. Assist in leading with moderate analysis and latitude.

Responsibilities

• Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations

• Provide follow-up to monitor the progress of planned improvement implementation to assure timely action, support and achieve expected benefits

• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets

• Obtain and analyze quantitative and qualitative data of business processes to determine solutions and promote data driven decisions

• Research and evaluate opportunities related to process flow variance deficiencies

• Develop and implement processes and procedures to ensure correct recording of actual labo

• Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance

• Leverage best practices gained through process improvement activities to other activities which would benefit from implementation

• Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

• Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements

• Ensure the implementation of new and enhanced processes

• Ensure business unit awareness of Navy Federal products, services, marketing, promotions, policies and procedures

• Identify and assess business strategies and opportunities; develop appropriate analytical approaches - Moderate latitude

• Full life-cycle project management

• Establish and lead project teams

• Develop project plan/scope/schedule/cost/communications

• Procure and/or manage resources/timelines/deadlines/quality

• Risk, Issue and Change management

• Ensure successful project implementation

• Ensure and/or collaborate with internal business partners to facilitate the design and acquisition of analytical tools required for the architectural design of technical internal solutions to monitor/assess the effectiveness of controls

• Monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements

• Perform other duties as assigned

Qualifications

• Experience in working with application development platforms (e.g., .Net, SharePoint, etc.)

• Experience in testing software (e.g., integration testing and unit testing)

• Experience performing peer code reviews

• Working knowledge of process mapping/modeling and business process reengineering

• Experience in leading teams in business process improvement initiatives

• Experience in leading teams in business process improvement initiatives

• Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

• Working knowledge of market trends, business strategies and technology and their interrelationships

• Experience in working effectively with diverse internal and external contacts

• Lean Six Sigma certification (L-6S) or the equivalent combination of training, education, and experience

• Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience

• Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Effective skill communicating with all levels within an organization

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective research, analytical, and problem solving skills

• Effective skill in the analysis of technical issues in order to recommend, develop and/or implement strategies and achieve objectives

• Effective analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships

• Effective analytical/quantitative, reconciliation and deductive reasoning skills

• Advanced verbal and written communication skills

• Bachelor's degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training and experience

• Experience with object-oriented programming

• Experience using version control systems (e.g., Git and GitHub)

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19655-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Provide independent data science, machine learning, and analytical insights using member, financial, and organizational data to support mission critical decision making for various areas of the organization. Understand business needs and identify opportunities for new products, services, and process optimization to meet business objectives through the use of cutting-edge data science. Create descriptive, predictive, and prescriptive models and insights to drive impact across the organization. Regarded as an advanced professional in the data science field. Conduct complex work under minimal supervision and with wide latitude for independent judgment. Mentor lower level staff.

Responsibilities

• Design, develop, and evaluate large and complex predictive models and advanced algorithms

• Test hypotheses/models, analyze, and interpret results

• Develop actionable insights and recommendations

• Develop and code complex software programs, algorithms, and automated processes

• Use evaluation, judgment, and interpretation to select right course of action

• Work on problems of diverse scope where analysis of information requires evaluation of identifiable factors

• Produce innovative solutions driven by exploratory data analysis from complex and high-dimensional datasets

• Transform data into charts, tables, or format that aids effective decision making

• Utilize effective written and verbal communication to document analyses and present findings analyses to a diverse audience of stakeholders

• Develop and maintain strong working relationships with team members, subject matter experts, and leaders

• Lead moderate to large projects and initiatives

• Model best practices and ethical AI

• Works with senior management on complex issues

• Assist with the development and enhancement practices, procedures, and instructions

• Serve as technical resource for other team members

• Mentor lower levels

Qualifications

• 6+ years of experience with requisite competencies

• Complete knowledge and full understanding of specialization

• Statistics, machine learning , data mining, data auditing, aggregation, reconciliation, and visualization

• Programming, data modeling, simulation, and advanced mathematics

• SQL, R, Python, Hadoop, SAS, SPSS, Scala, AWS

• Model lifecycle execution

• Technical writing

• Data storytelling and technical presentation skills

• Research Skills

• Interpersonal Skills

• Advanced knowledge of procedures, instructions and validation techniques

• Model Development

• Communication

• Critical Thinking

• Collaborate and Build Relationships

• Initiative with sound judgement

• Technical (Big Data Analysis, Coding, Project Management, Technical Writing, etc.)

• Independent Judgment

• Problem Solving (Identifies the constraints and risks)

• Bachelor's Degree in Data Science, Statistics, Mathematics, Computers Science, Engineering, or degrees in similar quantitative fields

Desired Qualification(s)

• Master's/PhD Degree in Data Science, Statistics, Mathematics, Computers Science, or Engineering

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19734-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

TRANSITIONING SERVICE MEMBERS ONLY AS PART OF THE DOD SKILLBRIDGE PROGRAM

To offer eligible Service Members currently approved to participate in the DoD SkillBridge program the opportunity to gain first-hand experience and insight into Navy Federal's business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network, and interact with multiple departments. Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures.

To provide actionable business intelligence in consultation with management and business units for use in daily and strategic decision making. Apply industry best practices and standards to create optimum solutions that improve business performance. Conduct analytical studies to provide results/recommendations to senior management for department and enterprise-wide strategic initiatives. Assist in leading complex/difficult tasks with considerable latitude and scope.

Responsibilities

- Evaluate operational efficiency and effectiveness

- Perform qualitative and quantitative analysis relating to operational functions, workflow, processes, and other business-related issues

- Collaborate with functional areas to develop and maintain performance metrics, measurements, methods, and targets

- Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions

- Analyze and evaluate competitor data and industry trends to understand current business unit competitive posture

- Design and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations

- Identify and assess business strategies and opportunities; develop appropriate analytical approaches

- Collect and analyze data; synthesize results of analyses, develop, and make recommendations and alternatives based on the full spectrum of internal/external considerations

- Build new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements

- Use data warehousing/business intelligence toolsets to gather, store, and provide access to data in assist management decision making

- Collaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives

- Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards, and results

- Collaborate with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical procedures

- Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements

- Compile, research and analyze trends in support of projects and initiatives

- Ensure the implementation of new and enhanced processes

- Identify and assess business strategies and opportunities; develop appropriate analytical approaches

- Performs other duties as assigned

Qualifications

- Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, and related analytical tools

- Significant experience in problem resolution including determining root cause, scope, and scale of issues

- Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

- Significant experience in market/consumer research, project management, and analysis in support of strategic planning initiatives

- Significant experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact

- Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

- Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems

- Advanced skill interpreting, extrapolating and interpolating data for statistical research and modeling

- Advanced skill interpreting and synthesizing large amounts of information

- Advanced skill analyzing statistics and reports to determine business performance and trends

- Advanced skill identifying and analyzing business requirements and recommending solutions

- Advanced skill in programming languages

- Advanced skill resolving conflicting requests and meeting changing requirements

- Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely

- Advanced skill maintaining accuracy with attention to detail and meeting deadlines

- Advanced research, analytical, and problem-solving skills

- Advanced verbal and written communication skills

- Advanced database and presentation software skills

- Advanced word processing and spreadsheet software skills

- Bachelor's Degree in a related field, or the equivalent combination of training, education, and experience

- Desired - Significant knowledge of project lifecycles and management methodologies

- Desired - Working knowledge of object-oriented principles

- Desired - Technical experience with systems such as SQL, Power BI, Python, or Tableau

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Lane, Vienna, VA 22180

Salary: $32.17 - $50.58 (Per Comp guidelines) (Potential salary if hired by Navy Federal as a full-time employee: SkillBridge participants are not eligible for compensation from Navy Federal, as they continue to receive military compensation and benefits as active-duty service members.)

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19739-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To research, evaluate, design, test, implement, and maintain HR cloud systems and product solutions, applying rapid, innovative knowledge of cloud principles. Assist with planning, designing, developing, and testing cloud software systems/applications, and analyzing new capabilities and functionality for improving cloud adoption and modeling to find rapid product insights and business solutions. To analyze business needs to develop and implement solutions that leverage systems and processes with a considerable degree of latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using advanced knowledge of the organization's technology infrastructure and specific software applications assist the business to implement strategic vision through technology. Considered a stakeholder/contributor on complex systems projects and project teams.

Responsibilities

• Provide strategy, subject matter business/technical expertise and solution development for HR Cloud applications and lead the day-to-day production support activities of Oracle Cloud HCM workstreams i.e. Core HR, Compensation, Benefits, Payroll, Time & Labor, Absence, Recruiting, Learn, Talent and Performance Management

• Align the product short/long term roadmap and features with Oracle's new release cycles, business enhancements and production break-fix solutions

• Identifies any enabler capabilities and features and remove architectural gaps and impediments

• Support the implementation, integration and on-going support of Human Capital Management system (Oracle HCM Cloud Platforms) to assure stability and performance of the products and platforms across production and nonproduction environments

• Document new system components, or modifications to existing components

• Perform technology research, procurement, deployment, and configuration for new and modified systems

• Proactively recognize potential operation issues and risks, providing timely insights and suggestions in mitigation strategies. Proactively capture and ensure alignment of daily operational performance metrics, ensuring end-to-end visibility on the application health

• Leverage internal and external resources/tools to solutions, resolve issues, and ensure system best practices are utilized in system architecture and design

• Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensure compatibility. Document new systems components or modifications to existing components

• Coach and mentor team members in carrying out day-to-day production support activities. Provide configuration assistance to developers/systems analysts. Serve as resource for the resolution of complex and/or unique problems

• Proactively work with internal delivery teams to get to the root cause of data processing or other systems issues. Ensure that deviations from standard processes and routines are identified, captured documented and seen through to resolution as defined by standard tools and processes

• Perform other duties as assigned

• Attends and provides inputs for high level estimates and identify dependencies to enable effective monthly rolling planning, with dependencies that cover twelve weeks of the feature backlog

• Manage and oversee end to end SDLC process from requirement intake, design, build, testing and deployment

• Serves as change agents that combines their technical knowledge of Agile principles with an intrinsic motivation to improve the company's software and systems development processes

• Provide expert consulting and support services to internal customers; perform as a Trusted Advisor

• Interact with customers to identify and document functional requirements including descriptions of business functions, input and output descriptions, procedural flows, data elements, performance criteria, and security and control requirements

• Clearly presents status and issues in variety of oral and written formats, and leads product meetings

Qualifications

• Advanced Oracle Cloud Fusion systems expertise in Benefits, Core HR, Compensation, Recruiting, and Learn

• Experience with Oracle Visual Builder Studio and Workflow

• Experience with core HCM product vendor integrations

• Experience working with HR SaaS and PaaS products

• Experience working with 834 format files

• Advanced skill supporting cloud enabled HR enterprise solutions

• Strong attention to detail

• Drive continuous transformation of processes and services

• Expertise in application maintenance, user management, and managing support incidents

• Significant experience in problem resolution including determining root cause, scope and scale of issues

• Experience in leading, guiding and coaching professional staff

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced skill identifying and analyzing business requirements and recommending solutions

• Effective skill exercising initiative and using good judgment to make sound decisions

• Advanced organizational, planning and time management skills

• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Advanced verbal and written communication skills

• Skill in monitoring industry trends, best practices, processes and procedures

• Effective research, analytical, and problem solving skills

• Knowledge of or experience with Agile methodologies

• Bachelor's Degree in Business Administration, Information Technology or the equivalent combination of training, education, and experience

Desired Qualifications

• Redwood UI experience

• Oracle HCM Cloud Certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602 | 9999 Willow Creek Road San Diego, CA 92131

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19730

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of moderately complex business processes and systems. Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with moderate latitude for discretion. Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results. Perform moderately complex process improvement functions under supervision. Assist in leading with moderate analysis and latitude.

Responsibilities

• Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations

• Provide follow-up to monitor the progress of planned improvement implementation to assure timely action, support and achieve expected benefits

• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets

• Obtain and analyze quantitative and qualitative data of business processes to determine solutions and promote data driven decisions

• Research and evaluate opportunities related to process flow variance deficiencies

• Develop and implement processes and procedures to ensure correct recording of actual labo

• Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance

• Leverage best practices gained through process improvement activities to other activities which would benefit from implementation

• Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

• Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements

• Ensure the implementation of new and enhanced processes

• Ensure business unit awareness of Navy Federal products, services, marketing, promotions, policies and procedures

• Identify and assess business strategies and opportunities; develop appropriate analytical approaches - Moderate latitude

• Full life-cycle project management

• Establish and lead project teams

• Develop project plan/scope/schedule/cost/communications

• Procure and/or manage resources/timelines/deadlines/quality

• Risk, Issue and Change management

• Ensure successful project implementation

• Ensure and/or collaborate with internal business partners to facilitate the design and acquisition of analytical tools required for the architectural design of technical internal solutions to monitor/assess the effectiveness of controls

• Monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements

• Perform other duties as assigned

Qualifications

• Experience in working with application development platforms (e.g., .Net, SharePoint, etc.)

• Experience in testing software (e.g., integration testing and unit testing)

• Experience performing peer code reviews

• Working knowledge of process mapping/modeling and business process reengineering

• Experience in leading teams in business process improvement initiatives

• Experience in leading teams in business process improvement initiatives

• Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

• Working knowledge of market trends, business strategies and technology and their interrelationships

• Experience in working effectively with diverse internal and external contacts

• Lean Six Sigma certification (L-6S) or the equivalent combination of training, education, and experience

• Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience

• Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Effective skill communicating with all levels within an organization

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective research, analytical, and problem solving skills

• Effective skill in the analysis of technical issues in order to recommend, develop and/or implement strategies and achieve objectives

• Effective analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships

• Effective analytical/quantitative, reconciliation and deductive reasoning skills

• Advanced verbal and written communication skills

• Bachelor's degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training and experience

• Experience with object-oriented programming

• Experience using version control systems (e.g., Git and GitHub)

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19655

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

This position provides support in the area of real estate mortgage and equity lending compliance, including with regard to consumer protection laws and regulations issued by federal, state and local government agencies, and investor and guarantor requirements. Conduct research and analysis on a variety of compliance, legislative, regulatory and industry issues. Participate in a collaborative, team driven network and interact with multiple business units. Receive guidance and direction from teammates and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques, communications skills, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures.

*To be eligible for this position you must currently be enrolled in graduate coursework throughout the duration of the internship. *

Responsibilities

- Support the Compliance and Public Policy Department (CPP) in the area of real estate lending compliance, including mortgage originations and servicing

- Perform a variety of research, including federal and state law research and analysis, and general industry and investor research relating to mortgage originations and servicing

- Prepare written summaries of research and analysis results

- Prepare written analysis and communications on a variety of compliance issues; review and draft procedures, disclosures, member communications, and industry alert summaries

- Review, track and summarize pending and recently enacted legislation and regulations

- Support business strategy and initiatives within the business unit and/or across the organization

- Assist and collaborate with various levels of staff to accomplish tasks/assignments

- Assist in researching and writing analytical responses to questions from various business units within Navy Federal

- Participate in formal and informal credit union and mortgage industry training

- Attend meetings with representatives of CPP and the business unit

- Provide comprehensive day-to-day operational support for CPP and other business areas

- Maintain professionalism in all interactions, placing member service as priority

- Perform other duties as assigned

Qualifications

- Bachelor's degree from an accredited college or university

- Enrolled in an accredited Juris Doctorate (JD), LL.M, MBA, or other graduate level program

- Working knowledge of financial products and services, including but not limited to, real estate related lending products and services

- Knowledge of federal and state consumer protection laws and regulations applicable to financial products and services a plus

- Experience with legislative or regulatory research and analysis; legal research skills a plus

- Mortgage Origination or Servicing experience a plus

- Experience with Microsoft Office Suite and with Westlaw, LexisNexis, and/or AllRegs

- Strong interpersonal communication skills, written and oral

- Strong strategic, critical, analytical and problem-solving skills

- Demonstrated ability producing accurate and timely work product with high level of attention to detail

- Effective organizational, planning, and time management skills

- Ability to work independently and in a team environment

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19657

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Provide independent data science, machine learning, and analytical insights using member, financial, and organizational data to support mission critical decision making for various areas of the organization. Understand business needs and identify opportunities for new products, services, and process optimization to meet business objectives through the use of cutting-edge data science. Create descriptive, predictive, and prescriptive models and insights to drive impact across the organization. Regarded as an advanced professional in the data science field. Conduct complex work under minimal supervision and with wide latitude for independent judgment. Mentor lower level staff.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Design, develop, and evaluate large and complex models and advanced algorithms, with a particular focus on Natural Language Processing (NLP) and Large Language Model (LLM) development

• Test hypotheses/models, analyze, and interpret results

• Fine-tune existing pretrained models

• Develop actionable insights and recommendations

• Develop and code complex software programs, algorithms, and automated processes

• Use evaluation, judgment, and interpretation to select right course of action

• Work on problems of diverse scope where analysis of information requires evaluation of identifiable factors

• Produce innovative solutions driven by exploratory data analysis from complex and high-dimensional datasets

• Transform data into charts, tables, or format that aids effective decision making

• Utilize effective written and verbal communication to document analyses and present findings analyses to a diverse audience of stakeholders

• Develop and maintain strong working relationships with team members, subject matter experts, and leaders

• Lead moderate to large projects and initiatives

• Model best practices and ethical AI

• Works with senior management on complex issues

• Assist with the development and enhancement practices, procedures, and instructions

• Serve as technical resource for other team members

• Mentor lower level data scientists

Qualifications

• 6+ years of experience with requisite competencies

• Complete knowledge and full understanding of specialization

• Statistics, machine learning , data mining, data auditing, aggregation, reconciliation, and visualization

• Programming, data modeling, simulation, and advanced mathematics

• SQL, R, Python, Hadoop, SAS, SPSS, Scala, AWS

• Experience working with cloud-based data analytics platforms (Databricks, Microsoft Azure)

• Experience working with distributed processing frameworks like Spark, Pyspark, etc.

• Exposure to working with call center data, messaging data, chat data, and survey data in the context of customer/member communications and feedback

• Experience with Hugging Face models for NLP type tasks

• Experience with executing NLP tasks using language models (including LLMs)

• Model lifecycle execution

• Technical writing

• Data storytelling and technical presentation skills

• Research Skills

• Interpersonal Skills

• Advanced knowledge of procedures, instructions and validation techniques

• Model Development

• Communication

• Critical Thinking

• Collaborate and Build Relationships

• Initiative with sound judgement

• Technical (Big Data Analysis, Coding, Project Management, Technical Writing, etc.)

• Independent Judgment

• Problem Solving (Identifies the constraints and risks)

• Bachelor's Degree in Data Science, Statistics, Mathematics, Computers Science, Engineering, or degrees in similar quantitative fields

Desired Qualification(s)

• Master's/PhD Degree in Data Science, Statistics, Mathematics, Computers Science, or Engineering

Hours: Monday - Friday, 8:30AM - 5:00PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19441

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To take a highly advanced approach with research and discovery across the analytics landscape, developing a deeper appreciation of our members' needs while streamlining our response to their needs based on high level analysis and measurable results. Works independently within team on the most complex analysis and serves as a subject matter expert. Work cross-functionally to conduct research and perform highly complex analysis to uncover product opportunities and formulate innovative solutions that deliver value and create exceptional experiences for members.

Responsibilities

• Assist Product Owners in gathering, analyzing, developing and creating user stories that capture the members and stakeholder's needs

• Conducts complex analysis and synthesizes internal and external insights and marketplace trends; focus on creating value for members

• Research, identify and analyze the needs and experiences of our members, the purchasers and users of NFCU financial products

• Perform complex and advanced market analysis across the financial landscape including emerging trends in member needs to identify challenges and opportunities

• Collaborate with team members key partners, business units across the credit union, other product teams and regularly engage on the journey vision

• Conduct and facilitate User Acceptance Testing by validating the definition of Done

• Proactively sizes business opportunities and potential improvements

• Engages in product team decision making, being able to push back and propose initiatives based in data

• Communicate and present findings to senior management and to the broader organization, influencing upwards and laterally to drive organizational change and alignment

• Package strategic and analytical insights into clear, concise and "executive-ready" presentations

• Serve as an agent of change, looking for new ways to solve membership problems and collaborate as a team

• Know the key metrics to be measured and how to measure them

• Produce data-driven analysis to substantiate hypotheses

• Conduct competitive reviews and benchmarking

• Assist management with integrating usability studies, user research, and market analysis to into product requirements

• Analyze product usage and other empirical data and how that relates to key member needs to make recommendations regarding product prioritization

• As a member of the cross functional team, apply Agile/Lean principles to continuously incrementally improve the product and product team

• Perform other related duties as required

Qualifications

• Advanced knowledge of analytics, user experience design and business impact

• Business acumen with demonstrated ability to leverage expertise with credibility and impact

• Significant experience in analyzing user experience and cost, to size impact and opportunities

• Strong multi-tasking and the ability to meet deadlines

• Working knowledge of agile methodologies/principles (Scrum, XP, Lean etc.)

• Experience working in an agile environment

• Ability to develop and maintain strong relationships across the organization

• Continuous learning with respect to current trends, practices, regulations, and technology in the financial services industry

• Expert analytical and research skills along with experience working with data in a highly analytic environment

• Advanced skill delivering effective presentations to groups of various sizes

• Strong communication and collaborative skills

• Maintain skills up to date with industry standards

Desired Qualification(s)

• Background in technology or entrepreneurship

• Advanced knowledge of credit union operations/processes and procedures

• Bachelor's Degree in Information Technology, Strategy or other related field

Hours: Monday - Friday, 8:30AM - 5:00PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19649

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Provide independent data science, machine learning, and analytical insights using member, financial, and organizational data to support mission critical decision making for various areas of the organization. Understand business needs and identify opportunities for new products, services, and process optimization to meet business objectives through the use of cutting-edge data science. Create descriptive, predictive, and prescriptive models and insights to drive impact across the organization. Conduct work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment. Intermediate professional within field; requires moderate skill set and proficiency in discipline.

Responsibilities

• Design, develop, and evaluate moderately complex predictive models and advanced algorithms

• Identifies meaningful insights from large data and metadata sources

• Test hypotheses/models, analyze, and interpret results

• Exercise sound judgment and discretion within defined procedures and practices

• Develop and code moderately complex software programs, algorithms, and automated processes

• Use modeling and trend analysis to analyze data and provide insights

• Develop understanding of best practices and ethical AI

• Transform data into charts, tables, or format that aids effective decision making

• Build working relationships with team members and subject matter experts

• Lead small projects and initiatives

• Utilize effective written and verbal communication to document and present findings of analyses to a diverse audience of stakeholders

Qualifications

• 3-5 years of experience in exploratory data analysis

• Basic understanding of business and operating environment

• Statistics

• Programming, data modeling, simulation, and advanced mathematics

• SQL, R, Python, Hadoop, SAS, SPSS, Scala, AWS

• Model lifecycle execution

• Technical writing

• Data storytelling and technical presentation skills

• Research Skills

• Interpersonal Skills

• Working knowledge of procedures, instructions, and validation techniques

• Model Development

• Communication

• Critical Thinking

• Collaborate and Build Relationships

• Initiative with sound judgement

• Technical (Big Data Analysis, Coding, Project Management, Technical Writing, etc.)

• Sound Judgment

• Problem Solving (Responds as problems and issues are identified)

• Bachelor's Degree in Data Science, Statistics, Mathematics, Computers Science, Engineering, or degrees in similar quantitative fields

Desired Qualification(s)

• Master's/PhD Degree in Data Science, Statistics, Mathematics, Computers Science, or Engineering

Hours: Monday - Friday, 8:30AM - 5:00PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19681

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 1530 International Boulevard, Norfolk, VA 23513

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19703

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist the Branch Manager of a small/medium/large branch office by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.

Responsibilities

• Supervise and lead branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts

• Assist the Manager in monitoring cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits

• Manage staff to ensure vault opening, closing and balancing procedures are completed

• Participate in outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events

• Participate in recruiting efforts, on-boarding and initial training of team members

• Participate in budget, purchasing, tracking and records retention for business expenses

• Guide team development for continual growth in technical, soft and leadership skills

• Provide applicable support to ensure team achieves and maintains product, service and business goals, including cross servicing of Navy Federal products and services

• Assist with leading and training team members to deliver high quality service to our members

• Analyze reports and conduct trend analysis to optimize business performance

• Ensure compliance with all security, safety and emergency preparedness procedures

• Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.

• Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures

• Perform supervisory/managerial responsibilities:

• Supervise daily activities

• Ensure adequate/skilled staffing; select employees

• Establish performance goals and priorities

• Prepare, conduct and review performance appraisals

• Develop, mentor, and counsel staff

• Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)

• Ensure section/branch goals and objectives align with division/department strategy

• Ensure efficiency of operations

• Act as Manager in the incumbent's absence

• Perform other duties as assigned

Qualifications

• Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience

• Working knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts

• Working knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts

• Working knowledge of functions relating to cash and ATM operations

• Ability to manage multiple priorities independently and/or in a team environment

• Exposure to member/customer service operations

• Exposure to mentoring and leading employees

• Effective organizational, planning and time management skills

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill interacting with staff, management, vendors and members diplomatically and tactfully

• Effective verbal and written communication skills

• Effective word processing and spreadsheet software skills

Desired Qualifications

• Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience

• Familiarity with financial institution and lending practices, principles and regulations

• Familiarity with retail banking industry best practices

Hours: Available Monday - Saturday: hours based on business needs.

Location: 6343 Columbia Pike, Falls Church, VA 22041

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19432

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

This is a job for a Member Service Representative position with the company located in Diberville, MS area.

Job Summary: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Help/training to lower-level team members.

Responsibilities: Analyze, research, and resolve problems and discrepancies related to member accounts/loans. Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications. Counsel current and prospective members about Navy Federal's products and services. Ensure cash and other negotiable instruments are handled properly. Identify opportunities to cross service products and increase product penetration. Perform platform banking functions. Assist level I team members. Understand and comply with federal and other regulations relating to financial products and services. May assist with Branch Office vault opening, closing and balancing procedures. May serve as a Branch Office and/or ATM vault custodian. Perform other duties as assigned.

Qualifications:

Experience in member/customer service preferably in a call center, retail banking or financial institution. Experience in working in a credit union environment.

Equal Opportunity Employer -- minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Responsible for optimizing the performance of business operations by analyzing current and forecasting future performance. Conduct analyses and gather, organize and review data to support general business operations and planning activities and ensure processes are integrated and effective across the department. Growing an understanding of business needs and objectives. Solve a range of mostly straightforward problems with some increased scope and complexity. Developing professional with basic skill set and proficiency with procedures and analysis techniques.

Responsibilities

• Conduct analyses and reporting in support of general business operations

• Assess requirements for internal business processes, ensuring integration across teams and business units and compatibility with organizational strategic goals

• Document business processes and workflows; identify inefficiencies or areas for improvement

• Analyze and evaluate business data to identify solutions to basic business problems; use quantitative analysis methodology to perform data, and/or process measurement analysis

• Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance

• Create reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems and value chain, input/output, to improve and/or automate business performance

Qualifications

• Must have Metro2 reporting knowlesge

• 2-5 years of experience in business and operational strategy, planning and analysis

• Basic understanding of business and operating environment

• Working knowledge of data querying, reporting, analysis and operations research

• Research, analytical, and problem solving skills

• Effective problem resolution skills including determining root cause, scope and scale of issues

• Effective word processing and spreadsheet software skills

• Effective project management skill to lead projects and/or initiatives of small to medium scope to include working effectively with diverse internal and external contacts

• Bachelor's Degree in Business Administration, Finance or related field

Hours: Monday - Friday, 8:30AM - 5:00PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19641

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To direct and lead Human Resource's operational risk management, integrated vendor management approach and business unit financial planning programs. Partner with HR leadership to support the department's strategic roadmap with a focus on the interdependencies between risk, vendor management and financial planning. Provide recommendations to senior departmental leadership to deliver improved business performance for HR.

Responsibilities

• Conceptualize and implement tools, methods, and programs to identify and mitigate operational and regulatory risks, and manage risk exposure; liaise with 2nd and 3rd lines of defense teams (e.g., Business Continuity, Third Party Risk Management, Compliance, etc.) to ensure adherence to risk frameworks

• Ensure that all relevant risks are identified, assessed, managed and reported in accordance with the risk management framework; ensure that significant risks and issues are escalated in a timely fashion

• Oversee functional and operational reviews, root cause analysis, analysis of existing business risk and the design and implementation of internal controls

• Oversee the identification and remediation of control deficiencies, quality control reviews, and corrective actions to mitigate operational and regulatory risks; facilitate continued improvement in operational risk management and culture across the department

• Develop KRI/KPI identification and reporting, and other reporting needs commensurate with the growth of the HR risk program

• Guide strategic resourcing and selection capabilities in partnership with HR Centers of Excellence (COEs) to ensure tactical execution with our vendors is aligned with organizational strategy and objectives

• Set direction with key internal stakeholders and vendors to ensure goals and objectives align with corporate and department strategy

• Develop partnerships with Procurement & Vendor Management, Enterprise Risk Management and HR COEs to support engagement and sourcing efforts and facilitate regular dialogue on business challenges and needs

• Partner across Human Resources and the Finance to develop goals and objectives related to finances and ensure alignment to Navy Federal's strategic plans

• Guide the development of HR's Annual Financial Plan (AFP) submission

• Partner with departmental leaders to monitor financial trends and impacts and provide recommendations to improve HR's financial performance

• Perform other duties as assigned

Qualifications

• Bachelor's degree in Business Administration, Finance, Human Resources or related field, or the equivalent combination of education, training and experience

• Significant experience in Human Resource functions, including vendor management and operational risk programs, preferably for a large financial services organization

• Significant experience managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact

• Expert knowledge of Human Resources functions and applicable federal and state laws, rules and regulations

• Expert knowledge of operational and regulatory risk controls, concepts, practices, and methodologies used to measure operational risk, regulatory risk and risk exposure

• Knowledge of financial accounting principles, practices and methodologies

• Advanced thought-leadership, initiative-taking, and decision-making skills

• Expert analytical, planning, organizational and problem-solving skills with significant experience in problem resolution, including the ability to assimilate and analyze facts and determine root cause, scope, and scale of issues

• Expert verbal, written and interpersonal communication skills including skill in directing, persuading, negotiating with contractors/vendors, interpreting complex procedures and regulations, and advising

Desired Qualifications

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19554-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration. To manage and facilitate implementation and coordination of multiple, large, and highly complex programs that affect and involve business unit activities. Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases. Create, design and manage program deliverables and solutions on schedule and within scope and budget. The Office of Financial Opportunity provides strategic direction and creative solutions to expand Navy Federal's products and services to diverse and underserved populations. The Office partners with business units across the enterprise, community organizations, and leaders in the credit union movement to execute initiatives promoting financial inclusion and access with the goal of increasing financial opportunities for our members and the communities we serve.

Responsibilities

• Manage multiple, large, and highly complex programs

• Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Ensure effective initiative management of programs from inception through implementation

• Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans

• Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations

• Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback

• Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals

• Manage program budgets including risk and impact of changes to program plans

• Identify and minimizes risks or constraints that would impact program deliverables

• Identify, communicate, and resolve branch/division/department or cross-organizational areas of concern, that may impede or impact other programs/projects/initiatives

• Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management

• Maintain/archive program documentation

• Ensure program deliverables are met in accordance with expectations

• Prioritize and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements

• Serve on teams and task groups for programs or initiatives of significant impact within the business unit &/or across the organization

• Participate in developing, modifying and executing department policies, standards, and processes

• Provides guidance on issues having department and/or organization-wide impact

• Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Solves highly technical and complex problems

• Perform other duties as assigned

Qualifications

• Significant experience in workflow and program development including development of requirements documents, procedures, and implementation plans

• Extensive experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment

• Extensive experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in leading, training, guiding and mentoring others

• Extensive experience in working with leadership and management in diverse and complex operational environments

• Expert project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Expert planning, organizational and problem-solving skills

• Expert skill identifying and analyzing business requirements and recommending solutions

• Expert innovative thinking skills to solve problems and facilitate the decision-making process

• Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences

• Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships

• Bachelor's Degree in Business, Management, or the equivalent combination of training, education, and experience

Desired Qualifications

• Project Management Professional (PMP), or the equivalent combination of training, education, and experience

• Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

Hours: Monday - Friday, 8:00AM - 4:30PM * Hybrid in office 3+ days a week

Location: 820 Follin Lane, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19574

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To compile, research, analyze and document data, requirements, workflow/ processes, functionality and or controls for respective ETS group. To develop and evaluate information, and prepare recommendations based on analysis for use in decision making. To support the respective ETS group's functions, projects and activities.

Responsibilities

• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics

• Interpret results of analysis; present recommendations, including alternatives and implications

• Collaborate with other business units to analyze and improve processing procedures and resolve problems

• Analyze changes in policies, procedures and products; determine the impact on the group functions

• Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes

• Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented and satisfied

• Monitor and analyze key performance indicators, and establish processes and methodologies for preventative

• Compile, review and prepare data to be used by analysts and management in the analysis of operations, services and products

• Conduct benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance

• Analyze information to produce analytically-driven inferences and hypotheses to generate actionable recommendations

• Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings

• Ensure compliance with Navy Federal Credit Union ETS standards and best practices

• Performs other related duties as assigned

Qualifications

• Experience in IT solution creation and delivery with increased business intelligence

• Experience working and participating in cross-functional, multi-dimensional teams and projects

• Ability to work independently and in a team environment

• Exposure to translating business requirements into technical solutions

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Effective research, analytical, and problem solving skills

• Effective organizational, planning and time management skills

• Effective skill communicating with all levels within an organization

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Effective skill presenting findings, conclusions, alternatives and information clearly and concisely

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective verbal and written communication skills

• Effective skill analyzing and organizing problems or work processes for technical solutions

• Bachelor's Degree in Business, Computer Science or other related field, or the equivalent combination of education, training or experience

Desired Qualifications

• FinOps Certified Practitioner (Or a willingness to obtain)

• Experience as a cloud technology financial analyst or similar

• Experience with Cloudability or other cloud cost management tool (Azure cost management etc.)

• Knowledge of Navy Federal's services, products and functions

• Experience working in an IT environment

• Knowledge of Navy Federal business processes and applications

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19570

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of complex business processes and systems. Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with considerable latitude for discretion. Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results. Perform complex process improvement functions under minimal supervision. Lead complex/difficult tasks with advanced analysis and considerable impact, latitude, and scope.

Responsibilities

• Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations

• Provide follow-up to monitor the progress of planned improvement implementation to assure timely action, support and achieved expected benefits

• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets

• Obtain and analyze quantitative and qualitative data of business processes to determine solutions and promote data driven decisions

• Research and evaluate opportunities related to process flow variance deficiencies

• Develop and implement processes and procedures to ensure correct recording of actual labor times

• Coordinate with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction

• Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance

• Leverage best practices gained through process improvement activities to other activities which would benefit from implementation

• Anticipate internal and/or external business challenges including regulatory; recommend process, product or service enhancements

• Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements

• Ensure the implementation of new and enhanced processes

• Ensure business unit awareness of Navy Federal products, services, marketing, promotions, policies and procedures

• Identify and assess business strategies and opportunities; develop appropriate analytical approaches

• Full life-cycle project management

• Establish and lead project teams

• Develop project plan/scope/schedule/cost/communications

• Procure and/or manage resources/timelines/deadlines/quality

• Risk, Issue and Change management

• Ensure successful project implementation

• Ensure and/or collaborate with internal business partners to facilitate the design and acquisition of analytical tools required for the architectural design of technical internal solutions to monitor/assess the effectiveness of controls

• Monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements

• Perform other duties as assigned

Qualifications

• Must have 2 years of working experience with SQL

• Must have report writing experience using POWER BI or Tableau

• Advanced knowledge of process mapping/ and business process reengineering

• Significant experience in leading teams in business process improvement initiatives

• Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

• Advanced knowledge of market trends, business strategies and technology and their interrelationships

• Significant experience in working effectively with diverse internal and external contacts

• Lean Six Sigma certification (L6-S) or the equivalent combination of training, education, and experience

• Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience

• Certified Business Process Improvement/Reengineering Practitioner (CBPR) or the equivalent combination of training, education, and experience

• Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Advanced skill communicating with all levels within an organization

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Advanced research, analytical, and problem solving skills

• Advanced skill in the analysis of technical issues in order to recommend, develop and/or implement strategies and achieve objectives

• Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships

• Advanced analytical/quantitative, reconciliation and deductive reasoning skills

• Advanced verbal and written communication skills

• Bachelor's Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience

Desired Qualifcation(s)

• Working knowledge of Python and R

• Project Management Professional (PMP), or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 141 Security Drive, Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19623

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist the department leadership team in analyzing and evaluating the activities of the department/division, to coordinate actions that cross division lines and to provide administrative support. Lead complex/difficult and moderately varied tasks of considerable latitude and impact. The Office of Financial Opportunity provides strategic direction and creative solutions to expand Navy Federal's products and services to diverse and underserved populations.

Responsibilities

• Collect, prepare and maintain data for analysis, reports and reference

• Coordinate and prepare agendas for meetings, events and presentations

• Coordinate travel arrangements, prepare authorizations and review expense reports

• Monitor, field and direct phone calls; document as required

• Order supplies/services and reconcile invoices

• Partner with leadership to coordinate, execute and maintain programs and initiatives

• Prepare and submit budget requirements for Annual Financial Plan (AFP)

• Proofread and edit content for standardization to ensure clarity and accuracy

• Remain abreast of corporate business plans and marketing efforts

• Represent the department/division/branch in disaster recovery plans

• Research and evaluate operational issues, inquiries and/or complaints

• Review internal studies and surveys to provide summaries to leadership

• Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units

• Plan, develop, implement and maintain new and existing programs, campaigns and special offers

• Recommend and implement technical/electronic enhancements to improve administrative operations

• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results

• Perform other duties as assigned

Qualifications

• Expert administrative support skills, methods and procedures

• Ability to maintain confidentiality and demonstrate integrity

• Ability to work independently and in a team environment

• Experience in independently managing or administering a function or project

• Extensive experience in performing clerical or administrative duties/responsibilities

• Advanced knowledge of expense tracking, budget preparation and administration

• Advanced database and presentation software skills

• Advanced organizational, planning and time management skills

• Advanced research, analytical, and problem solving skills

• Advanced skill communicating with all levels within an organization

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced verbal and written communication skills

• Advanced word processing and spreadsheet software skills

Desired Qualifications

• Associate's Degree in Business Administration or in a related field

• Working knowledge of Navy Federal products, services, programs, policies and procedures

Hours: Monday - Friday, 8:00AM - 4:30PM * Hybrid 3+ days/week in office

Location: 820 Follin Lane, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19575

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide high level administrative support to an Executive Leader on President's Committee. Perform research and analysis relating to processes, operations, and issues in the Department. Assist in evaluating and conducting the activities of the Department by analyzing work processes, production statistics, and other operational activities. Produce reports, statistics, and analyses, on Department operational activities. Provide leadership and guidance to lower-level related staff.

Responsibilities

• Act as primary point-of-contact and gatekeeper for the Executive Leader regarding divisional, cross-organizational, and external events, projects, and activities

• Coordinate and maintain the EVP's calendar, schedule, meetings, conferences and speeches/presentations; arrange travel plans and accommodations

• Research and prepare ad hoc or standing reports, analyses, summaries, charts, graphs, letters and memoranda

• Oversee and prepare executive summaries, letters, board reports, monthly/quarterly briefs, and various ad hoc communications for EVP and senior leadership

• Review, proof and edit departmental correspondence/media releases for content, completeness, data integrity and accuracy

• Coordinate department interactions with Navy Federal Front Office

• Assist Executive Leader with the communications and engagement activities to ensure staff members understand the vision, direction and priorities of the department

• Review the effectiveness and efficiency of departmental operations, business practices, trends, and issues relating to department functions and practices

• Identify, analyze, develop and recommend new concepts, changes and enhancements to improve the quality of operational processes, procedures, and technical support; coordinate implementation with appropriate personnel

• Lead or participate on project teams, and/or study groups, tasked with implementing new services, producing events, improving processes or addressing other significant issues

• Coordinate and oversee special functions/events for the Executive Leader, other senior management and visitors by interacting with internal and external service providers/vendors

• Coordinate and/or assist with activities supporting Navy Federal's community outreach responsibilities

• Act as liaison to other senior management, Navy Federal staff, financial industry officials and organizations to ensure department executive is prepared for board/committee meetings

• Maintain and reconcile department business accounts, ledgers and expenses

• Coordinate with and provide guidance to department Staff Assistants and other support staff

• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management

• Prepare and coordinate activities related to the completion and submission of the Annual Financial Plan

• Perform other duties as assigned

Qualifications

• Significant experience handling highly confidential and sensitive situation

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Significant experience in guiding and mentoring others

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Advanced research, analytical, and problem-solving skills

• Advanced copywriting, editing and proofreading skills

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced skill building effective relationships through rapport, trust, diplomacy and tact

• Advanced organizational, planning and time management skills

• Advanced verbal and written communication skills

• Advanced database and presentation software skills

• Advanced word processing and spreadsheet software skills

Desired Qualifications

• Significant experience working in administrative and executive support

• Significant experience working in a credit union environment

• Advanced knowledge of NFCU products, services, programs, policies and procedures

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane Vienna, Virginia 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19631

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To direct and lead Human Resource's operational risk management, integrated vendor management approach and business unit financial planning programs. Partner with HR leadership to support the department's strategic roadmap with a focus on the interdependencies between risk, vendor management and financial planning. Provide recommendations to senior departmental leadership to deliver improved business performance for HR.

Responsibilities

• Conceptualize and implement tools, methods, and programs to identify and mitigate operational and regulatory risks, and manage risk exposure; liaise with 2nd and 3rd lines of defense teams (e.g., Business Continuity, Third Party Risk Management, Compliance, etc.) to ensure adherence to risk frameworks

• Ensure that all relevant risks are identified, assessed, managed and reported in accordance with the risk management framework; ensure that significant risks and issues are escalated in a timely fashion

• Oversee functional and operational reviews, root cause analysis, analysis of existing business risk and the design and implementation of internal controls

• Oversee the identification and remediation of control deficiencies, quality control reviews, and corrective actions to mitigate operational and regulatory risks; facilitate continued improvement in operational risk management and culture across the department

• Develop KRI/KPI identification and reporting, and other reporting needs commensurate with the growth of the HR risk program

• Guide strategic resourcing and selection capabilities in partnership with HR Centers of Excellence (COEs) to ensure tactical execution with our vendors is aligned with organizational strategy and objectives

• Set direction with key internal stakeholders and vendors to ensure goals and objectives align with corporate and department strategy

• Develop partnerships with Procurement & Vendor Management, Enterprise Risk Management and HR COEs to support engagement and sourcing efforts and facilitate regular dialogue on business challenges and needs

• Partner across Human Resources and the Finance to develop goals and objectives related to finances and ensure alignment to Navy Federal's strategic plans

• Guide the development of HR's Annual Financial Plan (AFP) submission

• Partner with departmental leaders to monitor financial trends and impacts and provide recommendations to improve HR's financial performance

• Perform other duties as assigned

Qualifications

• Bachelor's degree in Business Administration, Finance, Human Resources or related field, or the equivalent combination of education, training and experience

• Significant experience in Human Resource functions, including vendor management and operational risk programs, preferably for a large financial services organization

• Significant experience managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact

• Expert knowledge of Human Resources functions and applicable federal and state laws, rules and regulations

• Expert knowledge of operational and regulatory risk controls, concepts, practices, and methodologies used to measure operational risk, regulatory risk and risk exposure

• Knowledge of financial accounting principles, practices and methodologies

• Advanced thought-leadership, initiative-taking, and decision-making skills

• Expert analytical, planning, organizational and problem-solving skills with significant experience in problem resolution, including the ability to assimilate and analyze facts and determine root cause, scope, and scale of issues

• Expert verbal, written and interpersonal communication skills including skill in directing, persuading, negotiating with contractors/vendors, interpreting complex procedures and regulations, and advising

Desired Qualifications

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19554-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide basic financial consulting services to assist members and non-members with identifying their financial goals and objectives. Acts as a catalyst for the promotion and growth of NFFG products and services. Recommends appropriate mixture(s) of insurance/investment products and services to achieve the financial client's goals as a registered representative/advisor/agent of Navy Federal Financial Group (NFFG) and subsidiaries, or incumbent financial firms. Manages moderate dollar volume and moderate member bases.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Administer and document basic account activity and execution per NFFG process and procedures and FINRA, NASAA, SEC regulations

• Conduct periodic review of accounts to communicate account status, explain activities and keep clients aware of new offerings

• Develop a beginning pipeline of internal/external referral sources in compliance with Navy Federal policies and procedures and guidelines

• Establish, maintain, and develop basic business relationships with members and internal/external sources in assigned territory, moving towards more complex relationships as experience is gained.

• Execute customer and broker purchase /sales orders of securities for current/new clients

• Focus consulting for products and services supported by Registered Investment Advisory Firm in support of current market/ industry shift to managed assets and align with member needs

• Identify prospective participation partners/opportunities through prospect calling, networking, and leveraging existing participation business

• Under some supervision, proactively remain current with research legislative and industry updates to identify areas for market growth/opportunities, and/or potential concerns impacting NFFG clients and/or business environment

• Monitor accounts to ensure accurate processing, identifies discrepancies, errors/concerns and take remedial actions

• Monitor, track and report performance of individual sales plans and assigned strategies

• Participate in development and implementation of new/enhanced processes and financial planning

• Participate in on-site audits of registered duties, documentation, and processes in order to comply with Navy Federal standards and FINRA, NASAA, SEC and other regulatory agencies

• Perform in-depth on-going research to acquire new accounts in assigned territory to increase market share

• Plan/conduct life insurance and investment seminars and initiates cross marketing for clients and prospects to grow market penetration of NFFG product services

• Prepare standard/special reports required by FINRA, NASAA and SEC, participates in industry and/or internal audits under some supervision

• Provide basic investment consultation related to investment products, life insurance services and related quotes, document preparation and required regulatory filings

• Provide basic investment industry expertise to client investment consultations and servicing of investment products, stocks, bonds, annuities, mutual funds, managed accounts, and related securities

• Performs other dues as assigned

Qualifications

• Basic understanding of economic and accounting principles and practices, financial markets, banking and analysis and reporting of financial data

• Basic knowledge of investment and insurance products

• Basic knowledge to interpret industry related laws and government regulations

• Experience in business development to include market strategy, product demonstration and promoting products and services

• Basic experience consulting with customers to access their financial status and identify investment needs

• Basic experience working as an adult facilitator, trainer, development coach, and/or internal consultant

• FINRA Series 7 and combination of NASAA Series 63/65 or 66 registration required. Life & Health Insurance License preferred (or the ability to obtain within 90 days of hire)

• Appointment by the sponsoring insurance company, broker-dealer and/or Registered Investment Advisory Firm

• Willingness to pursue CFP, ChFC, or CLU designation after one year of successful employment

• Strong analytical, decision-making, problem-solving and organization skills

• Skill exercising initiative and using good judgment to make sound decisions under some supervision and direction

• Strong interpersonal, verbal, and written communications skills

• Effective planning, organizational, time management and problem-solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy, and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill presenting findings, conclusions, alternatives, and information clearly and concisely

• Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes

• Proficiency with PCs and spreadsheet, database, word processing applications, and financial analysis software tools

Desired Qualifications

• Bachelor's degree in Business Administration, Finance or Management or related discipline or related professional experience

• Advanced knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• In pursuit of designations e.g., CFP, ChFC, CLU

Hours: Monday - Friday, 8:00AM - 4:30PM Hours are M-F 8:30-5:00 PST regardless of employee time zone. (Hybrid position, 2-3 days per week.)

Location: 5898 Roswell Rd, Sandy Springs, GA 30328

Salary Range: $55,000 - $75,000 annually (Base Pay + Variable Compensation Pay + Annual Incentive)

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19680

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Assistant Manager coordinates and leads team activities to ensure completion. Decisions are guided by policies, procedures and the business section and the Assistant manager receives guidance and oversight from the manager. Leadership Level - Impacts the level of service and the team's ability to meet quality, volume, and timeliness objectives within their area. Network Engineering & Operations: Responsible for network monitoring, planning, installation, and 24x7 support. Translates business objectives into cohesive network operational recommendations and solutions. Establishes technical standards, and ensures appropriate interface capabilities with other internal systems and teams as well as external vendor managed systems.

Responsibilities

• Supervises and provides technical guidance for 24/7 technical staff

• Serves as a technical contact for the team in determining the cause and resolution of network problems on a 24 X 7 basis and if necessary, determines methods for restoring partial service to customers while a permanent solution is implemented

• Collaborate to set standards and ensure the delivery of services to clients for a 24 x 7 x 365, Network Operations Center that provides remote level I and level II technical support

• Position will have direct reports in supervisory capacity including hiring, managing performance of direct reports to include performance reviews, one on ones and any assistance the team requires

• Responsible for the goals, SLA's, and performance of the shift as well as ensuring consistency with other shifts relating to performance and consistency of following policies, process, procedures and creating and/or updating processes and procedures.

• Responsible for the continuous improvements via metrics and KPIs and OKR to ensure reported metrics show individual and team performance meets expectations.

• Produces and manages individual and team performance by data driven metrics that ensure services and staff are managed in a cost efficient and effective manner

• Act as the Subject Matter Expert and fills-in for shifts when staffing is insufficient

Qualifications

• Experience in management of technology operations in a 24x7 high intensity environment

• Technical background in Network Operations, monitoring and escalation of incidents, as well as the management and support of 350+ remote locations requiring high availability

• Have strong leadership and project management skills, highly motivated, have the ability to prioritize work and perform well in a high-volume environment

• Experience with development or operations framework methodologies, including Information Technology Infrastructure Library (ITIL), Systems Development Life Cycle (SDLC), Agile, six-sigma or other quality frameworks

• Full lifecycle monitoring to include the ITIL incident, problem, and change processes

• Experience in managing, guiding and coaching professional staff including hiring, performance management, terminations, and improving staff and team performance

• Experience in resource allocation and management

• Advanced knowledge of Service Life Cycle

• Advanced research, analytical and problem-solving skills

• Advanced knowledge of networking tools such as LogicMonitor, Splunk, Wireshark or other third-party tools for network monitoring and configuration management

• Effective in producing desired results and achieving goals and objectives

• Experience in working with all levels of staff, management, stakeholders, vendors

• Effective skill presenting findings, conclusions, alternatives, and information clearly and concisely

• Effective skill relationship building, negotiation and facilitation skills

• Experience in developing and managing business analyses

• Advanced verbal and written communication skills

• Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships

• Bachelor's degree in computer science, Information Technology, or related field, or the equivalent combination of education, training, and experience

Desired Qualifications

• Experience with ServiceNow or other ticketing systems

• Knowledge of NFCU service operations, processes, and procedures

Hours: 6AM - 6PM (Day Shift)

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19560

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To monitor, research, and analyze public policy governance and manage the compliance program.

Responsibilities

• Develops, maintains, and manages the compliance program including the coordination of compliance activities of other policy analysts.

• Serves as the organization's technical compliance expert and resolves complex compliance issues.

• Provides technical advice and guidance to policy analysts on compliance matters.

• To ensure products, services, and operations are in compliance with all legal and regulatory requirements: monitors, researches, and analyzes complex and difficult public policy governance including federal and state laws, regulations, staff commentaries, court decisions, legal opinions, trade association guidance, Navy Federal Instructions, and other resources.

• Evaluates existing and new products, services, and internal operations and establishes compliance requirements and parameters with all applicable laws, regulations, and other governance.

• Counsels and advises management and operating units on requirements of applicable laws and regulations.

• Selects, analyzes, and disseminates applicable compliance information to appropriate management and operating units.

• Prepares written and oral analyses, reports and other communications for management and operating units.

• Provides compliance training to management and operating units.

• Leads teams to implement new or changed compliance requirements.

• Participates in teams to develop compliant products and services.

• Evaluates, selects, and maintains resources and materials for the compliance library.

• Emphasizes compliance in regular contacts throughout the organization.

• Monitors, researches, and analyzes public policy governance and its formulation including federal and state laws and regulations, legislative and regulatory proposals, legislative agendas, legislator activities, trade association efforts, and other third party activities to make recommendations to senior management on complex positions and courses of action consistent with organizational mission, strategic plan, and operations.

• Assesses internal input and external stances on proposed legislation and regulations.

• Advocates positions and actions with legislative bodies, government agencies, trade associations, and other appropriate third parties.

• Prepares written and oral analyses, reports and other communications for management and operating units.

• Summarizes the issues, as appropriate, requests input, and distributes copies of proposed legislation and regulations to management.

• Emphasizes organizational positions on issues via regular contacts with third parties

• Conducts internal compliance reviews.

• Analyzes operational activities and issues relating to the interpretation and impact of federal and state laws, rules and regulations, and other governance.

• Advises appropriate managers and supervisors of findings.

• Recommends corrective actions.

• Supports senior management on matters relating to compliance, legislative and regulatory proposals, and other public policy matters by preparing research papers, white papers, correspondence, speeches, talking points, etc.

• Maintains liaison with external groups and represents Navy Federal in external meetings as appropriate.

• Performs other related duties as required or appropriate.

Qualifications

• Thorough knowledge of project management, operations analysis, and legislative staff work procedures.

• Thorough knowledge of compliance issues affecting the organization and the credit union movement.

• Ability to manage and maintain an effective, ongoing compliance program.

• Demonstrated ability to clearly and effectively communicate complex issues both verbally and in writing.

• Ability to lead and manage projects.

• Ability to independently work on multiple issues concurrently and to exercise independent judgment in establishing priorities.

• Ability to organize work, make sound decisions and exercise good judgment

• Experience that demonstrates strong skills in researching and analyzing complex laws and regulations, staff commentaries, legal opinions, court decisions and other documentation and the analysis of operations to determine and ensure compliance.

• Demonstrated highly effective interpersonal skills for working closely with internal organizational units and for effective representation of organizational positions on issues with external parties and groups.

Desired Qualifications

• Working knowledge of Department of Navy operational and support requirements to understand and address the impact of public policy issues and compliance on the field of membership.

• Thorough knowledge of the current and future challenges facing the credit union movement.

• Certification as a credit union compliance professional by a widely recognized certification authority

• Bachelor's degree in business or public administration, management, operations analysis, legal studies, or related field.

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Locations: 820 Follin Lane Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19565

Job Detail

• Company:
  Navy Federal Credit Union