Company Detail

Summer Associate Internship (Controls Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Winchester, VA

Job Description

Overview

The Security Governance & Risk (SG&R) Analytics team is responsible for compiling, computing, managing, and presenting data in a meaningful and consistent manner as it relates to Security Programs. Our team performs full stack data analytics including API calls/SSIS packages to acquire data, aggregate and verify, and present to stakeholders as actionable data sets in readable formats.

The responsibilities of this Summer Associate will consist of leveraging advanced security and asset toolsets and automation principles to design new, and enhance current, architecture as it relates to Information Security.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Assess the data aggregation to identify best practices, shifting trends, and areas of opportunity for the organization

  • Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team

  • Develop recommendations for strategic initiatives or program changes that the Security organization could/should pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable

  • Review and advise on policy verbiage and security control implementation

Qualifications

  • Currently pursuing a graduate degree in Information Systems, Computer Science, Applied Analytics, Data Science, or other related degree

  • Experience with research, analysis, and data manipulation

  • Experience using data and tools including Axonius, Tenable, Splunk

  • Good communication and presentation skills

  • Comfort working with large datasets and telling stories with data

  • Ability to work independently and think outside of the box

  • Strong strategic, critical, and analytical thinking skills

  • Experience with NIST, FedRAMP, and other frameworks

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14123-OTHLOC-300000025800044



Job Detail

Summer Associate Internship (Business Intelligence Analyst - Strategy Office) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Winchester, VA

Job Description

Overview

At Navy Federal, Member-centricity is our strategic foundation and we have invested to build enterprise capabilities that help us understand and serve our members better. The Member Strategy Office brings those capabilities together to scale, align, and drive enhanced service and value for our members.

The Enterprise Business Intelligence & Delivery team is dedicated to developing and deploying data and analytics capabilities enterprise wide, including the democratization of data, to drive an in-depth understanding of our members behaviors, trends and needs.

The Summer Associate will work in a flexible hybrid manner and report to leadership at our Vienna, VA campus. Responsibilities will include analyzing data and competitive trends to identify areas of opportunity then create recommendations and influence decision makers. Areas of focus may include creating personalized experiences through segmentation, evaluating FinTech landscape, optimizing forecasts and developing a greater understanding of how engagement is adapting, among other things. It will be essential for the team member in this position be a strong data storyteller, be a quick learner to understand the evolving member strategy and be able to connect the details in the data to the bigger picture business trends to identify data-driven recommendations that produce results.

This role will be a member of the Business Intelligence & Delivery team - a diverse group of analysts looking to enable and support members overall financial well-being. The EBID team has a wealth of expertise in Business Intelligence, Business Systems, and Analytical Research. We apply these skills daily as we represent the Member Strategy Office on various reporting initiatives, deep-dive analyses, and support executive leadership in the execution of the strategic direction and roadmap.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

  • Assess the competitive landscape and emerging financial technology players to identify best practices, shifting trends, and areas of opportunity

  • Analyze member data to understand, predict and identify opportunities to influence member behavior through predictive and prescriptive analytics

  • Develop recommendations for strategic initiatives or program changes that MSO could/should pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable

  • Develop and present proposal on findings from analysis and research to management up to and including senior executives

  • Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team

Qualifications

  • Currently pursuing a master's degree in related field

  • Experience with research, analysis, and data manipulation

  • Experience using data and analytic tools such as: PowerBI, Databricks, SQL, Python, R, or Tableau

  • Good communication and presentation skills

  • Comfort working with large datasets and telling stories with data

  • Ability to work independently and think outside of the box

  • Strong strategic, critical, and analytical thinking skills

  • Basic knowledge of financial services/payments a plus

Hours: Monday - Friday 8:00AM - 4:30PM

Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14227-OTHLOC-300000025800044



Job Detail

Summer Associate Internship (User Acceptance Tester) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Winchester, VA

Job Description

Overview

Enterprise Data & Analytics Testing is focused on providing trusted User Acceptance Testing (UAT) expertise to help deliver reliable, usable, member-centric solutions and a frictionless experience to our business partners throughout the organization. Working across a diverse range of agile PODs (including Data Sourcing, Data Ingestion, Data Science and Machine Learning Operations, Channel Integration, Data Visualization, and more) our team of testers partners closely with developers, system integration testers, and end users to ensure that the business-facing solutions Mission Data is committed to developing and deploying meet business requirements and are fit for purpose.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Registering PBIs detailing a conceptual overview of the testing needed to fulfill the projects and objectives at hand

  • Ideating, developing, and executing test plans that concisely and accurately capture the steps necessary to properly assess business-facing solutions

  • Identifying, flagging, and detailing performance gaps, errors, and bugs

  • Preparing and presenting test evidence for Channel Partner approval

  • Assisting end users in ideating, developing, and executing test plans relevant to their anticipated consumption of the solutions being created and deployed for their benefit

Qualifications

  • Knowledge of cloud technologies such as the Microsoft Azure Suite (Azure DevOps, Azure Data Factory, Azure Databricks, etc.), Hadoop, Hive (Apache), Informatica

  • Familiarity with programming languages (Python/PySpark, SQL, R)

  • Project management skills and/or experience working in Agile project management

  • Ability to interpret and sequentially deconstruct processes into testable elements

  • Expert organizational, planning, and time management skills

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14132-OTHLOC-300000025800044



Job Detail

Summer Associate Internship (Contact Center Change Management) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Winchester, VA

Job Description

Overview

Navy Federal Membership is growing rapidly, and the technical environment in which we operate is in constant flux. Contact Center needs to continuously evolve in order to maximize efficiencies, take advantage of technology, and improve processes to ensure an optimal member and team member experience.

Contact Center Member Service Representatives (MSRs) and supporting personnel provide exceptional member service 24 hours a day, 365 days a year. MSRs utilize communication channels to include phone, email, and chat, providing expert guidance on various types of loans and product applications, as well as providing members peace of mind and account protection when they experience fraud.

This role will be a member of the Contact Center Change Management team. The CC Change Management team is responsible for planning, directing, and overseeing change strategy and execution. In addition, this team influences Contact Center acceptance and adoption of people, processes, and technology solutions to achieve desired change outcomes. The Summer Associate will work in a hybrid manner and report to leadership at our Vienna, VA campus.

Areas of focus may include communications, stakeholder engagement, change impact analysis, and program management (e.g., owning and leading change for Contact Center leaders), among other things. Essential to the position is the ability to build relationships across the enterprise and learning quickly to understand Contact Center strategy and people to make recommendations that produce results.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

  • Assist Business Unit Change Managers in working on change initiatives to help solve people-related problems and implement people-related solutions

  • Support stakeholder meetings and interviews

  • Perform research and analysis; may include quantitative and/or qualitative analysis

  • Maintain professionalism in all interactions, placing member service as priority

  • Provide comprehensive day-to-day operational support

Qualifications

  • Currently pursuing bachelor's or master's degree in Communications, Human Resources, Psychology, Organizational Development, Strategy, or other related degree

  • Excellent verbal and written communication skills

  • Familiarity with change management methodologies and best practices

  • Prior coursework or experience in change management, organizational behavior, or human resources transformation

  • Prior coursework or experience in leading or support change initiatives, developing change management plans, and/or coaching leaders and teams through change

  • Strong interpersonal skills and ability to work with individuals at all levels of the organization

  • Advanced skill interpreting and synthesizing large amounts of information

  • Advanced skill following, interpreting, and applying relevant data to communications, stakeholder engagement plans and holistic change strategy

Hours: Monday - Friday, 8:00 AM to 4:30 PM

Location: 820 Follin Ln, Vienna, VA | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14085-OTHLOC-300000025800044



Job Detail

Summer Associate Internship (Member Research Strategist) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Winchester, VA

Job Description

Overview

The Member Research team oversees Navy Federal market research operations, ensuring high quality, effective research to support enterprise objectives and strategic initiatives. We design and implement feedback collection in many ways, using primary and secondary data to deliver integrated member and market insight packages to guide the design and optimization of best-in-class products and services.

The Summer Associate will assist team members in all phases of research project initiation, management, and analysis - including, but not limited to, proposal development, sample and questionnaire design, oversight of data collection and quality check, management and coordination among vendors, data processing, analysis, creation, and final report presentation.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Work with team to understand business objectives and design surveys to address research needs

  • Provide input in questionnaire design

  • Program and test surveys in Qualtrics

  • Help pull samples and perform sample cleaning

  • Provide support in answering member emails related to surveys

  • Track and help provide incentives to survey respondents

  • Assist team in the preparation of reports by pulling data from cross tabs, creating charts and slides in PowerPoint, populating charts, proofing numbers, etc.

  • Perform competitive market research and analysis to support requests from internal clients

  • Through research and analysis, develop a deep understanding of our client base and target markets

  • Perform other duties as assigned

Qualifications

  • Currently pursuing a bachelor's or master's degree in Marketing, Business, or other related field (English, Communications, Psychology, etc.) - preference given to candidates working towards a degree in Marketing Research

  • Proficiency with Microsoft Excel and statistical software (SPSS)

  • Proficiency/working knowledge of Qualtrics

  • Understanding of market research methodologies and data analysis techniques

  • Excellent written and verbal communication skills

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14224-OTHLOC-300000025800044



Job Detail

Summer Associate Internship (Enterprise Strategy Competitive Intelligence and Center of Excellence) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Winchester, VA

Job Description

Overview

The Enterprise Strategy team leads the development and execution of the Navy Federal enterprise strategic plan by partnering with executive leadership, business units, and others to ensure the organization remains focused on our high-level strategic goals and outcomes. We plan content and manage board and other volunteer officials' relationships for the annual Planning Conference to establish confidence in our strategic direction. The Summer Associate will help support enterprise-wide capability maturation and adoption, including enterprise competitive intelligence and strategy center of excellence. The Summer Associate will help further strategic capability-building on an enterprise level while developing analytics, strong cross-functional collaboration, story-telling, and critical-thinking skills.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Potential Project:

  • Assess the competitive landscape and emerging financial technology players to identify best practices, shifting trends, and areas of opportunity

  • Develop market, industry, and competitive insights to identify potential opportunities or threats. Identify data patterns and trends to answer business questions and improve decision making

  • Develop recommendations for strategic initiatives or program changes that the Enterprise Strategy team could pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable

  • Develop and present proposal on findings from analysis and research to management up to and including senior executives

  • Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team

  • Support Strategy Center of Excellence work to include assessment, consultation, and training of strategic ways of working to the organization

  • Act as the business unit point-of-contact for cross-organization matters; resolve/oversee resolution of customer issues

Responsibilities

  • Assist in determining and reviewing gaps in strategic goals, enterprise initiatives and sub-initiatives

  • Prepare presentations, communications, and other ad-hoc materials

  • Support strategy planning sessions with different levels of leadership across the organization maintain alignment of strategic objectives, targets and initiatives

  • Identify in-flight strategic organizational metrics by business unit

  • Develop a system to monitor projects and implementation roadmaps which highlight major milestones and deliverables leveraging agile methods

  • Using statistical practices, analyze current and historical data to spot trends, make predictions, and identify risks and opportunities, enabling better decisions on planned/future events

  • May manage a -pool- of strategy resources across the organization to solve issues impacting multiple strategic objectives or initiatives

  • Coach sub-initiative owners and team members in carrying out project implementation activities

  • Retrieve, analyze, and validate data and test accuracy of reported results

  • Effectively communicate data outcomes to business stakeholders and leadership

  • Perform other duties as assigned

Qualifications

  • Currently pursuing a graduate degree in Economics, Business Administration, Finance, Strategy, or related field

  • Curious and excited to collaborate with various business units

  • Excellent communication and presentation skills

  • Experience working with ambiguous problems

  • Experience in identifying relevant analytical problems, determining appropriate diagnostic methods, and solving unique and complex issues/problems

  • Strong strategic, critical, and analytical thinking skills

  • Expert skill interpreting and synthesizing large amounts of information

  • Knowledge of theory and tools of strategy formulation

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14047-OTHLOC-300000025800044



Job Detail

Summer Associate Internship (Consumer and Business Lending Technology Solutions) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Winchester, VA

Job Description

Overview

Consumer and Business Lending Technology Solutions is a systems team that supports Consumer Lending, Business Solutions, and Credit Policy and Analytics at Navy Federal. Through partnerships with the Information Services Department (ISD) and various enterprise resources, Consumer and Business Lending Technology Solutions lead several system and software initiatives that are compliance and efficiency driven. The Summer Associate will support the projects led by the Consumer and Business team including the adoption and implementation of a new consumer loan origination system, assisting with onboarding new vendors, documenting processes and procedures, developing reports, and assisting the support team with data purging, access management, among other duties.

Responsibilities will include reviewing the current intake submission process and capturing technical documentation to identify efficiencies among the existing workflow(s).

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Elicit and document requirements for intakes, business, and execution teams

  • Retrieve, analyze, and validate process flows to determine accuracy

  • Work directly with project leads to understand requirements and propose key solutions to drive effective decision-making and influence business objectives

  • Analyze and summarize business operations, customer, and/or requirement data to improve processes

  • Collaborate with business unit stakeholders and management to conduct needs assessment to support objectives

  • Effectively communicate outcomes to business stakeholders and leadership

Qualifications

  • Currently pursuing a degree in Information Systems, Business Administration, Operations Management, or other related field

  • Experience developing process flows with clear, concise instruction

  • Experience creating technical documentation and eliciting requirements

  • Excellent communication and presentation skills

  • Experience working with ambiguous problems

  • Curious and excited to collaborate with various business units

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14044-OTHLOC-300000025800044



Job Detail

Summer Associate Internship (Data Scientist) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Winchester, VA

Job Description

Overview

The AI/ML Center of Excellence (AI/ML COE), within the Enterprise Data & Analytics (ED&A) group, leads the development of enterprise-wide data science solutions and capabilities aimed, primarily, at driving an in-depth understanding of our members' behaviors, trends, and needs. The Summer Associate will help support the team's data science efforts by working with business units and/or other stakeholders around the credit union to understand their analytical challenges and develop data science and machine-learning solutions to meet those challenges.

Representative Projects:

  • Build a machine-learning propensity model that predicts the likelihood that an NFCU member will use Zelle (payment system) in the near future

  • Perform complex analytical work on large data sets to better understand issues around member engagement and member behavior

  • Support feature engineering work by examining newly available data sources and determining - and then coding up - those deemed to be most useful/impactful for future machine-learning efforts

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

  • Support the AI/ML COE Team's data science and machine-learning efforts

  • Retrieve, analyze, and model data within our Azure Databricks environment

  • Collaborate with business units and/or other stakeholders around the credit union to understand analytical challenges and potential data science solutions

  • Effectively communicate analytical results and findings to senior management

Qualifications

  • Currently pursuing a graduate degree in Data Science, Computer Science, Information Systems, Business Analytics, or other related degree

  • Experience with Python (Pyspark)

  • Experience with SQL

  • Experience with or knowledge of cloud technologies (Microsoft Azure, Databricks)

  • Experience with data visualization (PowerBI, Tableau)

  • Excellent communication and presentation skills

  • Experience working with ambiguity (ie, data/analytical efforts where there is no clear solution)

  • Curious and energetic nature

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14106-OTHLOC-300000025800044



Job Detail

IT Engineer III (Network Infrastructure) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Winchester, VA

Job Description

Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain advanced functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends. Network Engineering & Operations: Responsible for network design, planning, installation, and support for distributed computing. Translates business objectives into cohesive network recommendations and solutions. Establishes technical standards, and ensures appropriate interface capabilities with other networks and systems.

Responsibilities

- Expand and maintain the networking environment as necessary by establishing system configurations, directing system installation, and defining, documenting and enforcing system standards.

- Plan, test, and implement upgrades to data network equipment

- Establish configuration standards, as well as configure routing, and switching equipment.

- Maximizes network performance, troubleshoots network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.

- Secures network system by enforcing policies.

- Reporting network operational status by gathering, prioritizing information; managing projects

- Full life-cycle project management

o Establish and lead project teams

o Develop project plan/scope/schedule/cost/communications

o Procure and/or manage resources/timelines/deadlines/quality

o Risk, Issue and Change management

o Ensure successful project implementation

o Scope of responsibility

- Lead, guide and mentor less experienced staff

- Provide input and make budgetary recommendations regarding staffing and equipment

- Apply engineering principles into the design and enhancement of new and existing systems

- Document new system components, or modifications to existing components

- Ensure the security and integrity of system and product solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices

- Perform engineering tasks and assignments in support of business needs

- Perform engineering technology research, procurement, deployment, and configuration for new and modified systems

- Provide technical leadership in the architecture discipline and development of information technology solutions

- Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions

- Perform other duties as assigned

Qualifications

- Bachelor's Degree in an Information Technology field or the equivalent combination of training, education, and experience

- Working knowledge of general network technologies including Routing and Switching.

- Routing protocol function, operations and troubleshooting.

- Ability to learn new technologies using a mix of self-study and some formal training.

- Good troubleshooting skills for current technology as well as new technologies as we grow our skillsets.

- Software Defined Wide Area Network ( SD-WAN ) experience required.

- Ability and willingness to grow skillset for SD-WAN and related technologies such as Cloud Interconnect and Cloud Security services for deployment and traffic flow engineering.

- Working knowledge of engineering discipline

o Tracking Budget Expenses

o Project Management

o Problem Solving

o LAN Knowledge

o Network Design and Implementation

o Network Troubleshooting

o Network Hardware Configuration

o Network Performance Tuning

o People Management

- Advanced database and presentation software skills

- Advanced research, analytical, and problem solving skills

- Advanced verbal and written communication skills

- Advanced word processing and spreadsheet software skills

- Effective organizational, planning and time management skills

- Effective skill exercising initiative and using good judgment to make sound decisions

- Effective skill guiding and training less experienced staff

Desired

- CCNP

- CCIE (Datacenter, Security)

- Other IT certifications

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 13865-OTHLOC-300000025800044



Job Detail

Summer Associate Internship (Savings Products Support Specialist) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Winchester, VA

Job Description

Overview

Savings Products Division (SPD) is focused on creating an exceptional deposit product suite & tool kit to enable our members to meet their savings and financial goals. This role will be on the Savings Products Operations team, which consists of Savings & Checking Operations, Certificate/IRA & Trust Operations, and our Business Support team. As a team, we drive forward the product strategy, pricing, and servicing of members' checking, savings, money marketing, certificate, and IRA products. We are always looking for operational insights and process improvement/efficiency solutions to push forward our member experience and to set our members up for a life of financial success!

Navy Federal Membership is growing rapidly, and the financial industry is ripe for deposit innovation. Savings and deposit products are something that most consumers interact with daily, and our membership is no different. SPD Operations is continuously evolving to maximize engagement from members and team members, taking advantage of insights that help us in improving processes to ensure an optimal experience.

The Summer Associate will work in a flexible hybrid manner and report to leadership at our Pensacola, FL campus. Responsibilities will include analyzing processes and procedures to identify areas of opportunity, then creating recommendations and influencing decision-makers. It will be essential for the team member in this position to be inquisitive and a quick learner to understand the evolving product strategy and be able to connect processes/procedures to the bigger picture business trends to identify data-driven recommendations that produce results.

Potential projects:

  • Operational support and task processing - the Savings Products Operations teams handle member requests and product/service maintenance needs that range from basic to highly complex and time-consuming. Through a combination of job shadowing and task processing, our goal is to identify opportunities to create increased process efficiencies and automated solutions to improve response times and provide more personalized deposit account interactions with our members.

  • Special Project Support - may include the need for resources for business requirements development, process mapping, operational risk assessment and monitoring, forms creation and/or management, including disclosure drafting and compliance review and partnership with our training support partners.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Assess current processes and procedures to identify best practices, shifting trends, and areas of opportunity

  • Analyze member data to understand, predict, and identify opportunities to influence member and/or frontline support partners behavior

  • Develop recommendations for initiatives or process changes that Savings Products organization could/should pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable

  • Develop and present proposal on findings from analysis and research to management up to and including senior executives

  • Become integrated into and participate in the day-to-day strategy and operations of the team

Qualifications

  • Excellent communication and presentation skills

  • Ability to work independently and think outside of the box

  • Strong strategic, critical, and analytical thinking skills

  • Basic knowledge of financial services/payments a plus

  • Comfort telling stories with data

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14030



Job Detail

Member Service Representative (Full-Time) - USAG Fort Meade - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Fort Meade, MD

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

  • Analyze, research and resolve problems and discrepancies related to member accounts/loans

  • Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

  • Counsel current and prospective members about Navy Federal's products and services

  • Ensure cash and other negotiable instruments are handled properly

  • Identify opportunities to cross service products and increase product penetration

  • Perform platform banking functions

  • Assist level I team members

  • Understand and comply with federal and other regulations relating to financial products and services

  • May assist with Branch Office vault opening, closing and balancing procedures

  • May serve as a Branch Office and/or ATM vault custodian

  • Perform other duties as assigned

Qualifications

  • Ability to work independently and in a team environment

  • Working knowledge of savings and checking products, accounts and services

  • May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

  • Effective active listening skills to accurately respond to inquiries and account requests

  • Effective organizational, planning and time management skills

  • Effective research, analytical, and problem solving skills

  • Effective skill building effective relationships through rapport, trust, diplomacy and tact

  • Effective skill exercising initiative and using good judgment to make sound decisions

  • Effective skill maintaining composure in a high production and changing environment

  • Effective skill navigating multiple screens and PC applications and adapting to new technologies

  • Effective skill performing mathematical calculations and working accurately with numbers

  • Effective verbal and written communication skills

Desired Qualifications

  • Experience in member/customer service preferably in a call center, retail banking or financial institution

  • Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 4471 Redwood Road, Unit #B, Fort Meade, MD 20755 (Will require security clearance for base access if selected)

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14012



Job Detail

Summer Associate Internship (Business Intelligence Analyst - Strategy Office) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

At Navy Federal, Member-centricity is our strategic foundation and we have invested to build enterprise capabilities that help us understand and serve our members better. The Member Strategy Office brings those capabilities together to scale, align, and drive enhanced service and value for our members.

The Enterprise Business Intelligence & Delivery team is dedicated to developing and deploying data and analytics capabilities enterprise wide, including the democratization of data, to drive an in-depth understanding of our members behaviors, trends and needs.

The Summer Associate will work in a flexible hybrid manner and report to leadership at our Vienna, VA campus. Responsibilities will include analyzing data and competitive trends to identify areas of opportunity then create recommendations and influence decision makers. Areas of focus may include creating personalized experiences through segmentation, evaluating FinTech landscape, optimizing forecasts and developing a greater understanding of how engagement is adapting, among other things. It will be essential for the team member in this position be a strong data storyteller, be a quick learner to understand the evolving member strategy and be able to connect the details in the data to the bigger picture business trends to identify data-driven recommendations that produce results.

This role will be a member of the Business Intelligence & Delivery team - a diverse group of analysts looking to enable and support members overall financial well-being. The EBID team has a wealth of expertise in Business Intelligence, Business Systems, and Analytical Research. We apply these skills daily as we represent the Member Strategy Office on various reporting initiatives, deep-dive analyses, and support executive leadership in the execution of the strategic direction and roadmap.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

  • Assess the competitive landscape and emerging financial technology players to identify best practices, shifting trends, and areas of opportunity

  • Analyze member data to understand, predict and identify opportunities to influence member behavior through predictive and prescriptive analytics

  • Develop recommendations for strategic initiatives or program changes that MSO could/should pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable

  • Develop and present proposal on findings from analysis and research to management up to and including senior executives

  • Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team

Qualifications

  • Currently pursuing a master's degree in related field

  • Experience with research, analysis, and data manipulation

  • Experience using data and analytic tools such as: PowerBI, Databricks, SQL, Python, R, or Tableau

  • Good communication and presentation skills

  • Comfort working with large datasets and telling stories with data

  • Ability to work independently and think outside of the box

  • Strong strategic, critical, and analytical thinking skills

  • Basic knowledge of financial services/payments a plus

Hours: Monday - Friday 8:00AM - 4:30PM

Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14227-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Internal Audit Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

At Navy Federal, Internal Audit's (IA) goal is to provide independent, objective assurance and advisory services designed to evaluate and improve the effectiveness of the risk management process, assess the reliability and integrity of financial and operational information, evaluate regulatory and policy compliance, and increase operational efficiencies. IA accomplishes its objectives by bringing a systematic, disciplined approach to auditing in order to evaluate and improve the effectiveness of risk mitigation across all facets of the business.

Do you enjoy problem-solving, attention to detail, and critical thinking? Auditing can be a fun and rewarding profession that offers a unique opportunity to work across multiple business units to help identify and mitigate potential risks to the organization. An internship with IA will allow students to acquire practical experience that combines theory and best practices with real-world application. Join our team and learn about Internal Audit's approach to risk mitigation by collaborating with experienced managers, business partners, as well as cross functional teams!

IA includes a diverse range of professionals including certified auditors, subject matter experts who specialize in IT, finance, fraud, regulations, and data, as well as strategic personnel, all working collaboratively to ensure a seamless experience for Navy Federal and its members.

The Summer Associate will work in a hybrid capacity, reporting to either Vienna, VA or Pensacola, FL. They will assist in day-to-day activities to drive completion of the 2024 Work Program. They will also be assigned special projects such as topic research, creation of training materials, etc.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Assist in the preliminary research to document process narratives and workflows

  • Brainstorm and identify key risks and controls

  • Use critical thinking skills to understand an assigned control and perform subsequent control testing

  • Review and analyze audit evidence to evaluate the design and determine the operating effectiveness of controls under review within the time budgeted

  • Identify and summarize potential issues and observations

  • Participate in Internal Audit strategic initiatives and function as a champion of change and continuous improvement

  • Perform other duties as assigned

Qualifications

  • Currently pursuing bachelor's degree or higher in related field (i.e., Business Administration, Accounting, etc.)

  • Effective oral and written communication skills

  • Skilled in various technologies, including Microsoft Word and Excel - ability to adapt to new technologies

  • Effective research, analytical, and problem-solving skills

  • Effective project and time management skills

  • Ability to interpret and synthesize large amounts of information

  • Preference for working in a collaborative environment and staying engaged with project team members

Hours: Monday - Friday 9:00AM - 5:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14138-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Enterprise Mail Processing) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

The purpose of the Enterprise Mail Processing Summer Associate internship is to prepare interns for a potential full-time role at Navy Federal Credit Union. Interns will gain valuable work experience and insight into the financial industry by providing administrative support in day-to-day operations. Interns will utilize and further develop soft skills, business and analytical knowledge, and creative problem-solving abilities. The role will provide professional execution of daily tasks and special projects while working within established standards, policies, and procedures. Interns will participate in a collaborative, team-driven network and interact with multiple departments.

The Summer Associate will work onsite at one of the Navy Federal campuses. Potential projects involve the return mail process: inputting data into spreadsheets and organizing it strategically to analyze and improve production processes. Project elements may also include mapping, flowcharting, and improving efficiencies and production in different sections within the Mail Operations department. The project work adds value with an enterprise-wide vision to address disaster recovery and business continuity between campuses.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Perform general industry related tasks: maintain and organize files, photocopy, etc. as needed

  • Assist in the collection and preparation of data

  • Assist and collaborate with various levels of staff to accomplish tasks/assignments

  • Maintain professionalism in all interactions, placing member service as priority

  • Provide comprehensive day-to-day operational support

  • Operate both sorting and inserting equipment

  • Assist in determining proper equipment configuration and operating procedures according to envelope size, number of inserts, etc.

  • Assist in the set-up and operation of automated equipment

  • Log registered and certified mail

  • Provide additional support for other Mail Operations Section projects

  • Assist staff in recording and preparing first and third-class mail reports to qualify for Postal Service discounts

  • Assist in maintaining and stocking essential materials and supplies

  • Assist in the operation of Mail Center metering machines

  • Assist in ensuring all documents to be processed are properly positioned and machine readable

  • Assist staff in examining mail to ensure that required enclosures are included in envelopes and that mailings are complete

  • Perform other related duties as assigned

Qualifications

  • Must be pursuing a degree from an accredited college/university

  • Must be flexible and willing to multitask

  • Effective interpersonal, verbal, and written communication skills

  • Basic research, analytical, and problem-solving skills

  • Basic skill maintaining accuracy with attention to detail and meeting deadlines

  • Ability to adapt to new technologies

  • Ability to provide exceptional customer service

  • Basic word processing and spreadsheet software skills

  • Basic organizational, planning and time management skills

  • Desired - Ability to work independently and in a team environment

  • Desired - Communication with impact and commitment to self-development

Hours: Monday - Friday, 7:00AM - 3:30PM. Hours may vary by location.

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

Fully onsite (5 days/week)

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14037



Job Detail

Summer Associate Internship (Lending Systems Process Solutions) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

Lending Systems Process Solutions (LSPS) is a support team for multiple applications utilized by all Lending Business Units at Navy Federal. This team provides development, project and system support directly to all Lending Business Units.

The Summer Associate will be working on process automation delivery related tasks, ranging from analysis to application development and support.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics

  • Uses elicitation techniques to gather information/requirements at the right level of detail and scope to represent all of the stakeholder's needs

  • Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

  • Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions

  • Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

  • Collaborate with key partners in development and delivery of solutions

  • Performs other duties as assigned

Qualifications

  • Pursuing a master's degree in Computer Science, Engineering, or other related degree

  • Strong foundation in computer science or related field, programming skills and knowledge of C#, Visual studio and/or web technologies

  • Good communication and problem-solving abilities

  • Research, analysis, and documentation skills

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14075-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (ISD Technical Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

The Real Estate Lending (REL) Technology Services team is responsible for delivering secure, scalable, and channel agnostic member-centric back-end integration capabilities and support Real Estate Lending applications, accelerating the digital transformation, and empowering teams to innovate and deliver products and services through collaboration. The REL Technology Product Owner (TPO) leads three verticals with 40+ employees and consultants. A Technology Product Manager (TPM) is responsible for providing a complete product lifecycle management from design, analysis, build, manage, operate, and retire. REL Technology Services functions and delivers in a Scale Agile framework (SAFe) and is the technology owner of an extensive list of homegrown and COT solutions primarily developed in .NET, Java, MS Dynamics CRM, PEGA System, and other technologies.

The summer associate role will be as an ISD Technical Analyst supporting the REL Technology Services team.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Partners with TPO for overall product board/backlog creation, maintenance, and management; orders backlog items to best achieve goals and optimize the value of each sprint

  • Clearly presents status and issues in variety of oral and written formats and leads product meetings.

  • Authors wide variety of user stories/features/product backlog items; provides critical feedback to other stories/features/backlog items.

  • Liaises between product team and business area.

  • Conducts requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.

  • Solves business problems by defining systems solutions via interviewing stakeholders, identifying and evaluating alternatives, and presenting findings.

  • Recognizes and proactively raises issues or risks along with well-considered solutions.

  • Elicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagramming.

  • Represents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team.

  • Tracks and manages requirements status and changes throughout project / product lifecycle via board/backlog management and maintenance.

  • Creates and communicates artifacts translating business needs into executable requirements.

  • Continually seeks opportunities to improve and increase level of industry/domain-specific knowledge by remaining current with emerging products and technical updates.

  • Presents project, product, or other material at All Hands meetings.

  • Performs other duties as assigned.

Qualifications

  • ISD Technical Analyst should be working towards a degree in Business Administration, Business Information Technology or similar major.

  • Possesses/maintains advanced skills with data querying, reporting, and analysis, comfortable recommending solutions to problems

  • Possesses/maintains problem resolution including determining root cause, scope and scale of issues

  • Possesses/maintains advanced verbal and written communication skills

  • Possesses/maintains experience with Microsoft Office suite, including Excel, Word, PowerPoint, and Visio; artifacts and deliverables are polished and professional

  • Experience in SQL and VBA database languages

  • Demonstrates significant creativity and variety of approaches to solving business and technical problems

  • Demonstrates competence in planning, organization, and multi-tasking, of large and complex efforts.

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14152-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Data Analyst - Capacity Management) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

Platform Analytics and Reporting (PAR) is a team within the Application Hosting Services branch of Navy Federal's Information Services Department (ISD). This team provides three services to the platform infrastructure teams within the SRE & Infrastructure Engineering organization. Those services are as follows:

  • Capacity Management

  • R&R (Resiliency and Reliability)

  • Vulnerability Support

This role will be a member of the Capacity Management sub-team. Their primary responsibility is to ensure that IT infrastructure capacity is sufficient to meet the evolving requirements of the business in a timely and cost-effective manner. The team utilizes recurring reports for various IT infrastructure metrics and dashboards to accomplish this. Team members are involved in forecasting trends by comparing business data to future use of IT resources. Team members also monitor for anomalies so our business partners and leadership are informed and can proactively take action. In addition, team members are responsible for creating new reports or dashboards, optimizing existing reports or dashboards, and identifying new opportunities for reports or dashboards.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics

  • Interpret results of analysis; present recommendations, including alternatives and implications

  • Collaborate with other business units to analyze and improve processing procedures and resolve problems

  • Analyze changes in policies, procedures, and products; determine the impact on the group functions

  • Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes

  • Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented and satisfied

  • Monitor and analyze key performance indicators and establish processes and methodologies for preventative actions

  • Compile, review and prepare data to be used by analysts and management in the analysis of operations, services and products

  • Conduct benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance

  • Analyze information to produce analytically driven inferences and hypotheses to generate actionable recommendations

  • Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings

  • Ensure compliance with Navy Federal Credit Union ISD standards and best practices

Qualifications

  • Currently pursuing a bachelor's or master's degree in Business Administration, Information Systems, Computer Science or other related field

  • Experience using data and analytic tools such as PowerBI and SSRS

  • Effective skill maintaining accuracy with attention to detail and meeting deadlines

  • Experience in IT solution creation and delivery with increased business intelligence

  • Effective research, analytical, and problem-solving skills

  • Effective organizational, planning and time management skills

  • Effective skill communicating with all levels within an organization

  • Experience working and participating in cross-functional, multi-dimensional teams and projects

  • Effective skill maintaining accuracy with attention to detail and meeting deadlines

  • Effective skill presenting findings, conclusions, alternatives and information clearly and concisely

  • Effective skill exercising initiative and using good judgment to make sound decisions

  • Effective verbal and written communication skills

  • Effective skill analyzing and organizing problems or work processes for technical solutions

  • Ability to work independently and in a team environment

  • Exposure to translating business requirements into technical solutions

  • Experience working in an IT environment is a plus

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14069-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Data Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

Our CECL (Current Expected Credit loss) Quantitative Modeling Team operates at the heart of the Lending Business unit, building accurate credit loss forecasting models through advanced statistical technique, and playing a pivotal role in ensuring the financial stability of Navy Federal Credit Union by informing CU leaders the right level of credit reserve recommendations. Our team's primary responsibility is to develop and implement advanced quantitative models that enable accurate assessments of potential credit losses across our lending portfolio.

The Summer Associate will work in a flexible hybrid manner and report to leadership at our Vienna, VA campus. Responsibilities will include analyzing data and participating in activities related to quantitative modeling. As part of the team, you will have the chance to work on real-world projects, collaborate with seasoned professionals, and contribute to impactful initiatives. You'll gain exposure to quantitative modeling techniques commonly employed by nation's largest financial institutions, and learn analytical skills applied to large financial data.

Potential projects include following.

  • Investigating and analyzing potential model performance-improving independent variables

  • Analyzing model performance and understanding the cause of prediction errors

  • Finding potential performance-improving changes to the existing models

  • Model sensitivity analysis

  • Analyzing portfolio shifting and its impacts

  • Economic research relating to portfolio performance

  • Automating modeling related activities using R or Python

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Perform data pull from source data systems and prepare data for analysis or model development

  • Analyze data to understand its impact on model performance

  • Participate in model development, model execution and model monitoring related activities

  • Work with experienced modeling professionals within the team to support various initiatives

  • Perform other ad hoc analysis

  • Prepare reports of analytical findings

Qualifications

  • Currently pursuing a master's or PhD degree in a quantitative field like statistics, computer science, data science, quantitative finance, or economics

  • Experience with research, analysis, and data manipulation

  • Experience using programming and analytic tools such as: Python, R, SQL, or Tableau

  • Strong problem-solving, critical, and analytical thinking skills

  • Good communication and presentation skills

  • Comfort working with large datasets and understand the basic database concepts

  • Ability to work independently and think outside of the box

  • Basic knowledge of financial services/payments a plus

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14119-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Controls Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

The Security Governance & Risk (SG&R) Analytics team is responsible for compiling, computing, managing, and presenting data in a meaningful and consistent manner as it relates to Security Programs. Our team performs full stack data analytics including API calls/SSIS packages to acquire data, aggregate and verify, and present to stakeholders as actionable data sets in readable formats.

The responsibilities of this Summer Associate will consist of leveraging advanced security and asset toolsets and automation principles to design new, and enhance current, architecture as it relates to Information Security.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Assess the data aggregation to identify best practices, shifting trends, and areas of opportunity for the organization

  • Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team

  • Develop recommendations for strategic initiatives or program changes that the Security organization could/should pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable

  • Review and advise on policy verbiage and security control implementation

Qualifications

  • Currently pursuing a graduate degree in Information Systems, Computer Science, Applied Analytics, Data Science, or other related degree

  • Experience with research, analysis, and data manipulation

  • Experience using data and tools including Axonius, Tenable, Splunk

  • Good communication and presentation skills

  • Comfort working with large datasets and telling stories with data

  • Ability to work independently and think outside of the box

  • Strong strategic, critical, and analytical thinking skills

  • Experience with NIST, FedRAMP, and other frameworks

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14123-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Cyber Security Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

The Cyber Advanced Analysis Team (CAAT) in Navy Federal's Information Security Division's Automation and Special Projects group identifies, tracks and mitigates cyber threats to Navy Federal Credit Union Members. Systemic and persistent threats to Navy Federal Members include but are not limited to fraud schemes and identity theft. CAAT collaborates with additional teams across Navy Federal to innovate and automate protections against these threats.

The Summer Associate will conduct a three-month research experiment with the intent of presenting the results of the research at the end of the summer.

Potential projects could include:

  • Conduct a retrospective research project into a subset of Navy Federal Members accounts who were victims of account takeover (ATO) with the intent of building a model to identify potential fraud losses averted by new controls which secure account credentials.

  • Investigate phishing sites targeting Navy Federal Members to identify and analyze the phish kits or other infrastructure commonalities across the sites.

  • Build a machine learning model to categorize or classify deep and dark web threats to Navy Federal Members.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

  • Retrieve, analyze, and validate data and test accuracy of reported results

  • Analyze open source, DDW and internal-to-NFCU member data to understand, predict and identify opportunities to improve member security

  • Develop and present proposal on findings from analysis and research to management up to and including senior executives

Qualifications

  • Currently pursuing a graduate degree in Computer Forensics, Computer Science, Software Engineering, or other related degree

  • Familiarity with the concepts of social engineering, phishing, credential harvesting or other threat intelligence relevant to financial institutions

  • Effective interpersonal, verbal, and written communication skills

  • Effective research, analytical, and problem-solving skills

  • Effective skill maintaining accuracy with attention to detail and meeting deadlines

  • Ability to exercise initiative and good judgment to make sound decisions

  • Ability to adapt to new technologies

  • Effective organizational, planning, and time management skills

  • Ability to work independently and in a team environment

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14145-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Lending Risk Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

Team Overview: The Lending Risk Office is responsible for managing operational risks, compliance reviews, audits, exams, and vendor management. There are three divisions that handle various aspects of the work and partner horizontally to ensure robust risk awareness. A summer associate will work to provide data that synthesizes the various aspects of our lending risk environment to provide valuable insights to our business partners.

Potential Projects:

  • Create a reporting structure that measures various aspects of our risk environment and generates useful dashboards for executive leaders.

  • Create scorecards for measuring and managing work progress.

  • Create reporting for key risk indicators that would proactively signal possible gaps in risk management.

Responsibilities

  • Provide support to Lending Risk through leading and supporting key projects and initiatives

  • Support business strategy and initiatives within the business unit and/or across the organization

  • Assist and collaborate with various levels of staff to accomplish tasks/assignments

  • Collaborate with management and personnel to optimize risk assessment scope development

  • Gather and synthesize data; present conclusions and offer risk mitigation, remediation, and process improvement solutions to management

  • Maintain professionalism in all interactions, placing member service as a priority

  • Process and update data in automated systems; may generate and analyze reports

  • Perform other duties as assigned

Qualifications

  • Must be pursuing a degree from an accredited college/university

  • Effective interpersonal, verbal, and written communication skills

  • Effective research and analytical skills

  • Effective skill using innovative thinking to solve problems and facilitate the decision-making process

  • Effective skill in maintaining accuracy with attention to detail and meeting deadlines

  • Ability to exercise initiative and good judgment to make sound decisions

  • Ability to adapt to new technologies

  • Ability to provide exceptional customer service

  • Effective word processing and spreadsheet software skills

  • Effective organizational, planning, and time management skills

  • Ability to work independently and in a team environment

Hours: Monday - Friday 8:00AM - 4:30PM

Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14064-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Controls Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

The Security Governance & Risk (SG&R) Analytics team is responsible for compiling, computing, managing, and presenting data in a meaningful and consistent manner as it relates to Security Programs. Our team performs full stack data analytics including API calls/SSIS packages to acquire data, aggregate and verify, and present to stakeholders as actionable data sets in readable formats.

The responsibilities of this Summer Associate will consist of leveraging advanced security and asset toolsets and automation principles to design new, and enhance current, architecture as it relates to Information Security.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Assess the data aggregation to identify best practices, shifting trends, and areas of opportunity for the organization

  • Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team

  • Develop recommendations for strategic initiatives or program changes that the Security organization could/should pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable

  • Review and advise on policy verbiage and security control implementation

Qualifications

  • Currently pursuing a graduate degree in Information Systems, Computer Science, Applied Analytics, Data Science, or other related degree

  • Experience with research, analysis, and data manipulation

  • Experience using data and tools including Axonius, Tenable, Splunk

  • Good communication and presentation skills

  • Comfort working with large datasets and telling stories with data

  • Ability to work independently and think outside of the box

  • Strong strategic, critical, and analytical thinking skills

  • Experience with NIST, FedRAMP, and other frameworks

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14120-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Employee Productivity and Collaboration Services) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

The Employee Productivity and Collaboration Services team ensures that Navy Federal Credit Union has the tools they need to be productive and collaborate any place, any time, anywhere. That means identifying applications for onboarding, providing communication and training for using them, assisting with access or help, managing app changes or releases, and overseeing performance and support. We work with various Information Services Department teams who help us behind the scenes to deliver this functionality to the organization.

Candidates should have experience reviewing and visualizing large data sets. From this raw data, the candidate should be able to provide root cause analysis and identify key user trends. Considering this data, they can recommend and provide solutions to meet key business objectives. Our Summer Associate will identify training and learning opportunities based on support requests to improve internal processes. They will leverage ServiceNow and Microsoft 365 (M365) applications to see trends and make recommendations to improve operations.

Potential projects include analyzing data and trends to identify areas of improvement and opportunity and then providing recommendations on ways to influence decision-makers. Users can manage many elements of M365; however, users request assistance from the Employee Productivity and Collaboration Services team to support these efforts. Our Summer Associate will improve these internal processes with our customers. The candidate will dedicate their time to reducing ServiceNow submissions with end-user education. Areas of focus include data analysis, process improvement, and end-user education.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

The Summer Associate Graduate Intern will work in a flexible hybrid manner and report to leadership at our Pensacola, FL campus. During this internship, the candidate will determine how, who, and what should be educated regarding M365-related MyIT submissions to empower users to explore self-service.

The candidate will:

  • Review customer ticket submission data from ServiceNow

  • Determine the appropriateness of ticket validity and accuracy

  • Quantify how many incidents are -true- incidents and which could be catalog requests or self-service instead

  • Determine trends in submission

  • Identify areas of confusion for users

  • Interview team members and customers for recommendations and ideas

  • Provide recommendations to improve request and incident submission that focus on user experience

  • Enact at least one of their training or change management recommendations

  • Establish a way to measure success and long-term impact

  • Present data to the team and executive leadership

Qualifications

Required skills:

  • Currently pursuing a master's degree in Instructional Design, Marketing, or other related field

  • Experience with research, analysis, and data manipulation

  • Proficiency with data visualization

  • Practice working and learning in a virtual or hybrid environment

  • Experience in generating requirement documentation and needs analyses

  • Good communication and presentation skills

  • Comfort working with large datasets and telling stories with data

  • Ability to work independently and think outside of the box

  • Strong strategic, critical, and analytical thinking skills

  • Proficiency with Microsoft products

Desired skills:

  • Knowledge of SharePoint (2016, 2019, SPO)

  • Familiarity with task-tracking tools (ADO, Asana, Jira, etc.)

  • Familiarity with Incident Ticket Management systems (ServiceNow, Remedy, Jira, etc.)

Hours: Monday - Friday, 8:00 AM - 4:30 PM

Location: Remote | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 820 Follin Lane, Vienna, VA 22180 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14036-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Enterprise Strategy Competitive Intelligence and Center of Excellence) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

The Enterprise Strategy team leads the development and execution of the Navy Federal enterprise strategic plan by partnering with executive leadership, business units, and others to ensure the organization remains focused on our high-level strategic goals and outcomes. We plan content and manage board and other volunteer officials' relationships for the annual Planning Conference to establish confidence in our strategic direction. The Summer Associate will help support enterprise-wide capability maturation and adoption, including enterprise competitive intelligence and strategy center of excellence. The Summer Associate will help further strategic capability-building on an enterprise level while developing analytics, strong cross-functional collaboration, story-telling, and critical-thinking skills.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Potential Project:

  • Assess the competitive landscape and emerging financial technology players to identify best practices, shifting trends, and areas of opportunity

  • Develop market, industry, and competitive insights to identify potential opportunities or threats. Identify data patterns and trends to answer business questions and improve decision making

  • Develop recommendations for strategic initiatives or program changes that the Enterprise Strategy team could pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable

  • Develop and present proposal on findings from analysis and research to management up to and including senior executives

  • Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team

  • Support Strategy Center of Excellence work to include assessment, consultation, and training of strategic ways of working to the organization

  • Act as the business unit point-of-contact for cross-organization matters; resolve/oversee resolution of customer issues

Responsibilities

  • Assist in determining and reviewing gaps in strategic goals, enterprise initiatives and sub-initiatives

  • Prepare presentations, communications, and other ad-hoc materials

  • Support strategy planning sessions with different levels of leadership across the organization maintain alignment of strategic objectives, targets and initiatives

  • Identify in-flight strategic organizational metrics by business unit

  • Develop a system to monitor projects and implementation roadmaps which highlight major milestones and deliverables leveraging agile methods

  • Using statistical practices, analyze current and historical data to spot trends, make predictions, and identify risks and opportunities, enabling better decisions on planned/future events

  • May manage a -pool- of strategy resources across the organization to solve issues impacting multiple strategic objectives or initiatives

  • Coach sub-initiative owners and team members in carrying out project implementation activities

  • Retrieve, analyze, and validate data and test accuracy of reported results

  • Effectively communicate data outcomes to business stakeholders and leadership

  • Perform other duties as assigned

Qualifications

  • Currently pursuing a graduate degree in Economics, Business Administration, Finance, Strategy, or related field

  • Curious and excited to collaborate with various business units

  • Excellent communication and presentation skills

  • Experience working with ambiguous problems

  • Experience in identifying relevant analytical problems, determining appropriate diagnostic methods, and solving unique and complex issues/problems

  • Strong strategic, critical, and analytical thinking skills

  • Expert skill interpreting and synthesizing large amounts of information

  • Knowledge of theory and tools of strategy formulation

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14047-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Lending Business Governance Specalist) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

The Business Governance team oversees policies and procedures governance and oversight, systems access and oversight, training, vendor management, and audits for Business Savings and Membership teams.

The Summer Associate will assist with projects and programs impacting the Business Member Experience. Work may include but is not limited to:

  • Process mapping

  • Research on policies and procedures

  • Research on laws and regulations

  • System requirement writing and system testing

  • Presentations

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Coordinate implementation of key projects involving Member Experience with appropriate personnel within the division and/or across divisional lines; monitor progress of projects; address and resolve issues

  • Identify areas of improvement, develop and analyze new approaches, make recommendations, and implement approved solutions to improve operations, standards, and results

  • Review, analyze, and report on Business Solution's policy and procedural framework as directed

  • Assist with mitigating risk and remediating operational and regulatory vulnerabilities by leading compliance-related initiatives and remediations

  • Develop, lead, and recommend approval for the development of internal infrastructure to support risk mitigation improvements and prioritization of internal projects

Qualifications

  • Experience in researching, compiling, and documenting data, business processes, and workflow

  • Exposure to providing support in content design, storyboarding eLearning content, creating job aids, root cause/task analysis, etc.

  • Familiarity with automated systems

  • Experience in the financial industry and a good understanding of operational and regulatory risks and controls

  • Experience in drafting policies and procedures

  • Working knowledge of, and proficiency in, data analysis, reporting, forecasting, and operations research

  • Experience in managing multiple priorities independently and/or in a team environment to achieve goals

Hours: Monday - Friday 8:00AM - 4:30PM EST

Location: | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Location will be hybrid at a main campus (HQ, PCC or WOC)

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14058-OTHLOC-300000025810540



Job Detail