Company Detail

Job Description

Overview

The Real Estate Lending (REL) Technology Services team is responsible for delivering secure, scalable, and channel agnostic member-centric back-end integration capabilities and support Real Estate Lending applications, accelerating the digital transformation, and empowering teams to innovate and deliver products and services through collaboration. The REL Technology Product Owner (TPO) leads three verticals with 40+ employees and consultants. A Technology Product Manager (TPM) is responsible for providing a complete product lifecycle management from design, analysis, build, manage, operate, and retire. REL Technology Services functions and delivers in a Scale Agile framework (SAFe) and is the technology owner of an extensive list of homegrown and COT solutions primarily developed in .NET, Java, MS Dynamics CRM, PEGA System, and other technologies.

The summer associate role will be as an ISD Technical Analyst supporting the REL Technology Services team.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Partners with TPO for overall product board/backlog creation, maintenance, and management; orders backlog items to best achieve goals and optimize the value of each sprint

• Clearly presents status and issues in variety of oral and written formats and leads product meetings.

• Authors wide variety of user stories/features/product backlog items; provides critical feedback to other stories/features/backlog items.

• Liaises between product team and business area.

• Conducts requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.

• Solves business problems by defining systems solutions via interviewing stakeholders, identifying and evaluating alternatives, and presenting findings.

• Recognizes and proactively raises issues or risks along with well-considered solutions.

• Elicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagramming.

• Represents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team.

• Tracks and manages requirements status and changes throughout project / product lifecycle via board/backlog management and maintenance.

• Creates and communicates artifacts translating business needs into executable requirements.

• Continually seeks opportunities to improve and increase level of industry/domain-specific knowledge by remaining current with emerging products and technical updates.

• Presents project, product, or other material at All Hands meetings.

• Performs other duties as assigned.

Qualifications

• ISD Technical Analyst should be working towards a degree in Business Administration, Business Information Technology or similar major.

• Possesses/maintains advanced skills with data querying, reporting, and analysis, comfortable recommending solutions to problems

• Possesses/maintains problem resolution including determining root cause, scope and scale of issues

• Possesses/maintains advanced verbal and written communication skills

• Possesses/maintains experience with Microsoft Office suite, including Excel, Word, PowerPoint, and Visio; artifacts and deliverables are polished and professional

• Experience in SQL and VBA database languages

• Demonstrates significant creativity and variety of approaches to solving business and technical problems

• Demonstrates competence in planning, organization, and multi-tasking, of large and complex efforts.

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14152

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Security Governance and Risk division furthers the department's mission by enabling the business, helping to develop secure, quick-to market products, and managing information security technical risk across the enterprise.

The Security/Cyber Governance, Communications & Reporting team collaboratively aligns and engages the organization by increasing awareness of security best practices. The team's work reduces enterprise risk through creating influential, customer-focused security communication, education and design, including Front Office and Board updates.

Services consist of these functional areas:

• Risk Governance and Reporting: Facilitates Security Department governance framework and associated risk reporting for senior management and the Board of Directors, including:

• Monthly Security Risk Forum briefing to the Chief Security Officer

• Joint Information Services and Security Sub-committee briefing to the Chief Security Officer, Chief Information Officer, and EVP Digital

• Security Department briefings to the Front Office

• Board and Board Committee briefings

• Education, Awareness and Employee Communications: Educates members and employees on cybersecurity compliance and best practices through targeted topical communication, National Cybersecurity, Insider Threat, and Fraud Awareness Months, mandatory compliance training, and phishing alerts, (Includes team of multi-media design resources.)

• Change Management

The Governance & Risk Reporting (Security) Summer Associate will partner with Risk Governance and Reporting leadership on the following initiatives:

• Analyze current reporting procedures, platforms and tools with the following objectives:

• Identify opportunities for process enhancement

• Consider better ways to leverage existing technology or new solutions

• Reinforce or develop controls to support risk reporting

• Research process elements for automation

• Explore closer integration with other facets of Security and NFCU

• Support ongoing governance and risk reporting activities

• Assist with maintenance of governance documents, metrics and maturity assessments

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Prepare reports and presentations in Microsoft Word, PowerPoint and Excel

• Evaluate reporting processes for efficiency enhancements and automation opportunities

• Study and implement (where applicable) best practices from other teams within division, department, enterprise and industry

• Identify and implement opportunities to automate data reporting and visualization where appropriate

• Research emerging industry frameworks and regulations

Qualifications

• Pursuing degree in risk management, business management, data science, information systems, cybersecurity or related field

• Experience with data visualization

• Familiarity with operational control frameworks

• Prior experience in finance sector a plus

• Experience with automated reporting platforms such as PowerBI a plus

• Experience with AI and data governance a plus

• Strong PowerPoint design skills a plus

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14144-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Navy Federal's Enterprise Risk - Technology Risk Advisory Team is responsible for enhancing Navy Federal's IT governance by providing strategic advisory services on the identification, prioritization, and reduction of critical technology and data risks.

Managing technology and cyber risks is a top priority for Navy Federal since these types of risks exist across the enterprise. Tech and cyber risk areas are measured by system and information (data) availability, accessibility, performance, reliability, confidentiality, and integrity. The Technology Risk Advisory Team focuses on three areas of strategic priority:

• Technology Transformation: This focuses on partnering with the Enterprise Program Management Office and first line of defense Tech Transformation owners to drive awareness of risks within ongoing initiatives for further risk management throughout the lifecycle.

• Enterprise Data Governance Oversight: which focuses on oversight and independent assessment efforts for effective implementation of enterprise data governance policies, standards, requirements & best practices to maximize the value of data as an asset for Navy Federal.

• Tech Risk Advisory Office: This focuses on advancing risk advisory service offerings, capabilities, support, and visibility to reinforce risk-informed decision-making for Navy Federal leadership and TCRM risk partners.

The Summer Associate will gain valuable insight into Navy Federal's technology and operational risk landscape by providing support to the Tech and Cyber Risk Management team.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Provide support to NFCU Tech and Cyber Risk Management; may work on small projects or portions of larger projects in the areas of

  -Technology Transformation & Data Risk Management - researching emerging technologies, leading practices & control frameworks to support oversight of technology and cybersecurity risks to NFCU programs and projects; may include quantitative and/or qualitative analysis

-Perform operational support to Tech Risk Advisory Program, including managing intake requests, managing the advisory workflow process including tracking, executing and completion advisory support requests

• Maintain professionalism in all interactions, placing member service as a priority

• Provide comprehensive day-to-day operational support

• Process and update data in automated systems; may generate and analyze reports

Perform other duties as assigned

Qualifications

• Currently pursuing a bachelor's or master's degree (BS/MS preferred)

• Preferred coursework/capstone work in technology or scientific research, with an ongoing desire to gain deep expertise.

• Working knowledge of Information Systems.

• Experience using data and analytic tools such as Excel, Tableau

• Effective interpersonal, verbal, and written communication skills

• Effective analytical and problem-solving skills

• Strong strategic, critical, and analytical thinking skills

• Effective organizational, planning, and time management skills

• Ability to work independently and in a team environment

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14071

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Business Projects & Optimization team is a Branch Operations back-office support team that works closely with all areas of Branch Operations and all other business units to generate and implement process improvements that enhance Branch team members' and members' daily lives.

Our mission is to work strategically with all teams to improve processes for branch team members and team leaders with a focus on the branch of the future. We want to work together with all business units to build a culture of continuous process improvement that will result in an overall exceptional member experience.

The Summer Associate assigned to this team will take on a project aimed at improving a specific branch operations process and/or procedures. The person in this role will analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of moderately complex business processes and systems. Additionally, they will research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services, and react effectively to business needs with moderate latitude for discretion. The Summer Associate will provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024.

Responsibilities

• Utilize Kaizen and Lean Six Sigma tools and techniques to examine end-to-end business processes and develop recommendations to improve efficiency and operations.

• Provide follow-up to monitor the progress of planned improvement implementation to ensure timely action, support, and achieve expected benefits.

• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods, and targets.

• Obtain and analyze quantitative and qualitative data of business processes to determine solutions and promote data-driven decisions.

• Research and evaluate opportunities related to process flow variance deficiencies

• Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance.

• Leverage best practices gained through process improvement activities to other activities that benefit from implementation.

• Analyze, define, and document technical design for data, workflow, logical processes, hardware, and operating systems environment, interface with other systems, internal and external controls, and output.

• Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements.

• Ensure the implementation of new and enhanced processes.

• Ensure business unit awareness of Navy Federal products, services, marketing, promotions, policies, and procedures.

Identify and assess business strategies and opportunities; develop appropriate analytical approaches.

Qualifications

• Interest in Lean Six Sigma certification (L-6S) or the equivalent combination of training, education, and experience.

• Interest in Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience.

• Working knowledge of process mapping/modeling and business process reengineering.

• Experience in leading teams in business process improvement initiatives.

• Effective project management skills include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation.

• Experience in leading teams in business process improvement initiatives.

• Effective communication with all levels within an organization.

• Effective skills exercising initiative and using good judgment to make sound decisions.

• Effective research, analytical, and problem solving skills.

• Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, and related analytical tools.

• Effective skill in the analysis of technical issues in order to recommend, develop and/or implement strategies, and achieve objectives.

• Working knowledge of market trends, business strategies, and technology and their interrelationships.

• Effective analytical thinking skills include summarizing information and clearly identifying key elements, patterns, results, or relationships.

• Experience in working effectively with diverse internal and external contacts.

• Effective analytical/quantitative, reconciliation, and deductive reasoning skills.

• Advanced verbal and written communication skills.

• Software: Asana, Visio, ADO, Qualtrics, Customer Voice, PowerBI, MS Suite: Powerpoint & Excel - must be able to clean, sort, assess, and visualize data using Excel pivot tables, etc.

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14109-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Navy Federal Membership is growing rapidly, and the technical environment in which we operate is in constant flux. Contact Center needs to continuously evolve in order to maximize efficiencies, take advantage of technology, and improve processes to ensure an optimal member and team member experience.

Contact Center Member Service Representatives (MSRs) and supporting personnel provide exceptional member service 24 hours a day, 365 days a year. MSRs utilize communication channels to include phone, email, and chat, providing expert guidance on various types of loans and product applications, as well as providing members peace of mind and account protection when they experience fraud.

This role will be a member of the Contact Center Change Management team. The CC Change Management team is responsible for planning, directing, and overseeing change strategy and execution. In addition, this team influences Contact Center acceptance and adoption of people, processes, and technology solutions to achieve desired change outcomes. The Summer Associate will work in a hybrid manner and report to leadership at our Vienna, VA campus.

Areas of focus may include communications, stakeholder engagement, change impact analysis, and program management (e.g., owning and leading change for Contact Center leaders), among other things. Essential to the position is the ability to build relationships across the enterprise and learning quickly to understand Contact Center strategy and people to make recommendations that produce results.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

• Assist Business Unit Change Managers in working on change initiatives to help solve people-related problems and implement people-related solutions

• Support stakeholder meetings and interviews

• Perform research and analysis; may include quantitative and/or qualitative analysis

• Maintain professionalism in all interactions, placing member service as priority

• Provide comprehensive day-to-day operational support

Qualifications

• Currently pursuing bachelor's or master's degree in Communications, Human Resources, Psychology, Organizational Development, Strategy, or other related degree

• Excellent verbal and written communication skills

• Familiarity with change management methodologies and best practices

• Prior coursework or experience in change management, organizational behavior, or human resources transformation

• Prior coursework or experience in leading or support change initiatives, developing change management plans, and/or coaching leaders and teams through change

• Strong interpersonal skills and ability to work with individuals at all levels of the organization

• Advanced skill interpreting and synthesizing large amounts of information

• Advanced skill following, interpreting, and applying relevant data to communications, stakeholder engagement plans and holistic change strategy

Hours: Monday - Friday, 8:00 AM to 4:30 PM

Location: 820 Follin Ln, Vienna, VA | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14085

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

This position will support the Oracle HCM Fusion platform in Human Resources. Looking for system analysis experience in the following functional areas: Benefits, Payroll, Time and Labor, and Absence.

To coordinate and conduct complex system analyses feasibility studies and implementation studies of potential computer applications to determine the advisability and profitability of adapting complex electronic data processing techniques to Navy Federal functional areas under minimal supervision. To analyze business needs to develop and implement solutions that leverage systems and processes with a considerable degree if latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using advanced knowledge of the organization's technology infrastructure and specific software applications assist the business to implement strategic vision through technology. Considered a stakeholder/contributor on complex systems projects and project teams. To lead full lifecycle project implementation. To exercise advanced technical knowledge of all phases of applications systems analysis.

Responsibilities

- Gathering requirements

- Review Oracle Product documentation

- Configure New and Existing functionality

- Recommend solutions to address gaps

- Planning Delivery of System Change

- Testing changes and releases

- Completing requirements and design documentation

- Providing escalated troubleshooting support

- Evaluate operational efficiency and effectiveness

- Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics

- Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs

- Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

- Supervise modeling efforts to ensure that specifications and constructs adhere to appropriate mathematical and statistical standards and answer particular analytic questions

- Identifying business requirements (e.g., needs, objectives, functions, features, input and output)

- Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

- Develop, recommend and document adjustments to workflow to streamline processes

- Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility

- Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards

- Involved in cross-organizational task groups concerning new automated systems, products and/or services

- Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production

- Interact with other ISD staff, business units (end users) in problem resolution efforts

- Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified

- Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management

- Implement new/enhanced products, services and/or operational changes

- Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects

- Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems

- Interpret results of analysis; present recommendations, alternatives and implications

- Serve as resource for the resolution of complex and/or unique problems

- Lead, guide and mentor less experienced staff

- Write requirements and define editorial workflow for business owner projects

- Serves as change management lead for business unit; apply change management principles and knowledge to develop strategies including organizational assessments, stakeholder analysis and change roadmaps and plans

- Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure

- Ensure preventative, detective, and corrective controls are properly identified and documented

- Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions

- Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

- Report testing activity including time spent, testing time lost and discrepancies found

- Apply and communicate changes and new trends in systems/technology

- Represent the business unit in identifying, analyzing and communicating system solutions

- Conduct root cause analysis to identify development opportunities and recommend applicable business solutions

- Research emerging technologies and recommend solutions that align with business goals

- Monitor performance of systems to ensure continued systems efficiency

- Collaborate with key partners in development and delivery of solutions

- Perform other duties as assigned

Qualifications

- Strong experience in Benefits, Absence/time and labor

- Previous Oracle HCM Experience

- Desired: Experience in Human Resources/HRIS, HCM system/Oracle Cloud configuration

- Strong functional and technical requirements writing skills

- Significant experience in problem resolution including determining root cause, scope and scale of issues

- Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

- Significant experience in leading collaborative work teams

- Experience in leading large projects/initiatives which have business risk and impact

- Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

- Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling

- Experience in leading, guiding and coaching professional staff

- Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow.

- Significant experience in market/consumer research, project management, and analysis in support of strategic planning initiatives

- Navy Federal Project Portfolio Management (PPM) knowledge

- Navy Federal products, services, programs, policies and procedures

- Advanced research, analytical, and problem solving skills

- Advanced organizational, planning and time management skills

- Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

- Advanced skill interpreting and synthesizing large amounts of information

- Advanced verbal and written communication skills

- Advanced word processing and spreadsheet software skills

- Advanced database and presentation software skills

- Advanced skill identifying and analyzing business requirements and recommending solutions

- Bachelor's Degree in a related field, or the equivalent combination of training, education and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 13895-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

As a member of the Baseline Analytics Data Engineering team, the Data Engineer Summer Associate will focus on creating new data pipelines that use powerful cloud tools to deliver data and insights to analysts at NFCU.

Potential Projects:

• Build a data pipeline that combines data from our loan application systems with data on phone calls to create metrics used to improve member service.

• Reduce cloud resource consumption by tuning existing processes.

• Partner with analysts in our branch operations department to deliver data integrations too complex to perform without programming.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Design and develop data pipeline features to build deliver business insights. Deliver code with tools including spark, SQL, Python, Databricks, and Azure Synapse

• Design Delta Files and Database tables with metrics and context that drive insights

• Participate in an agile and fast-moving engineering process

• Understand and explore complex data sets

• Improve the performance and reliability of production code

• Ensure the integrity, accuracy, and relevance of the data presented

Qualifications

• Pursing Master's degree in Information Systems, Computer Science, Engineering, Data Analytics, Data Science, or other related field

• Experience programming with Python and SQL

• An analytical mindset with a strong ability to translate complex data into actionable business insights

• Team player with enthusiasm for collaboration and continuous learning

• Strong communication and presentation skills

Desired Qualifications

• Azure Certified Data Engineer

• Databricks Certified Data Engineer

• Experience with data visualization (PowerBI, Tableau)

• Engineering experience in big data environments, including data lakes, Azure Synapse, Databricks, Redshift, Snowflake

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14076

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Business Solutions' purpose is to originate small business loans and communicate the benefits offered by Business Solutions' products and services to Navy Federal Credit Union's prospective members. Follow up with members to respond to inquiries and questions related to business products and services. Communicate Navy Federal business services products and services to generate a consistent and ongoing flow of new business loan applications and closings.

The Summer Associate would contribute to managing several tasks that are part of the loan cycle. These tasks would require direct communication with peers, partners, and members. The Summer Associate will assist with creating, managing, and reviewing various reports via multiple systems. The Summer Associate will also be tasked with identifying and assisting with process improvement projects, which will be assigned based on the needs of the business unit at that time.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

• Identify communication gaps between business partners and with members to implement corrections or efficiencies.

• Monitor loan system queues and other databases to create or adjust reporting for tracking and accountability.

• Review procedures, training material, and reports related to the loan application and closing process to create and assist with updates to resources as needed.

• Identify, investigate, and resolve discrepancies/processing problems to include documentation on time-sensitive issues.

• Interact with members, other staff, and outside contacts to resolve discrepancies, communicate project updates, and request feedback.

• Remain alert to possible account fraud/abuse; forward to the appropriate area for review/action, assist with reviewing records and documents for potential fraud/abuse patterns.

• Ensure adherence to established Navy Federal Business Solutions policies and procedures.

• Maintain daily, weekly, and monthly activity logs.

• Perform other related duties as assigned.

Qualifications

• Must be pursuing a degree in or related to Accounting, Finance, Business Administration/Management, Project Management/Process Improvement, and Information Systems Management

• Ability to work independently and in a team environment

• Ability to quickly adapt to change

• Basic sales and consulting skills

• High proficiency in the use of technology

• Effective organizational, planning, and time management skills

• Effective skill in maintaining accuracy with attention to detail and meeting deadlines

• Ability to manage multiple priorities independently and/or in a team environment to achieve business objectives

• Effective skill in exercising initiative and using good judgment to make sound decisions

• Effective research, analytical, and problem solving skills

• Effective skill in applying research and interpretation of findings to respond to requests for information

• Effective skill in following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations

• Effective verbal and written communication skills

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14105-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Model risk is the potential for adverse consequences (e.g., financial loss, poor business or strategic decisions, reputational damage) arising from decisions based on incorrect or misused model outputs and reports. Model risk comes down to making informed business decisions by understanding a model's weaknesses or limitations. With a variety of models designed to maintain Navy Federal's financial stability and its ability to make impactful member-related decisions, it is more important than ever to ensure those models are tested, challenged on current model usage and practices, and assessed on the effectiveness for their intended uses.

Our team serves as a 2nd line of defense, and our mission is to:

• Be a trusted partner in modeling and risk management

• Challenge models and deliver transparency for a common interest across the organization

• Deliver model risk as a competitive advantage that benefits our members

• Manage model risk, not eliminate it

• Collectively become a modeling -Center of Excellence- for the enterprise

MRM is responsible for maintaining a governance framework that standardizes model risk activities from model development through retirement. MRM uses control processes to ensure sound model risk management across all model lifecycle activities.

Core components of Model Risk Management's role include:

• Identification

• Maintaining a full inventory of models including documentation, code, and datasets

• Assessment

• Assessing the conceptual soundness of models and their risk through analysis

• Recommending model performance enhancements and risk mitigations

• Monitoring

• Monitoring model usage, changes, performance, data drift, and production errors

• Reporting

• Providing an enterprise-level assessment of model risk

• Tracking the status of individual model risk findings and approving mitigation/remediation plans

Project - Model Validation:

The summer associate will complete an end-to-end validation of one of Navy Federal's predictive models. This validation would include analyzing the model's data, conceptual soundness, key assumptions, limitations, estimation, calibration, and implementation as appropriate. The validation may also include developing a challenger model against the original model design. At the conclusion of the validation, the summer associate will have identified a list of model risk findings that will be presented to the Model Owner for remediation. The selected model for this project may be within a variety of possible subject domains, such as fraud detection, targeted marketing, underwriting, financial forecasting, and more.

Project Steps:

• Review model documentation and meet with business owners as needed to gain an understanding of the model

• Conduct a complete independent model validation, which may include, but is not limited to, assessments of the following:

• Model theoretical framework, fitting methods, assumptions

• Data creation process, including data preparation and data quality

• Model specification

• Model development and performance testing, which may include in-sample, out-of-sample, out-of-time back testing, sensitivity testing, stress testing, and performance monitoring results

• Ongoing monitoring plan, including proposed or existing ongoing monitoring metrics and thresholds

• Appropriateness of the implementation testing plan scope in context of associated model risk, testing metrics, and user acceptance testing (UAT)

• Code and calculations associated with development/estimation and/or implementation

• Model documentation including completeness, accuracy, level of details

• Document and quantify the materiality of each finding

• Develop recommendations for model developers to mitigate the risks identified

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Leverage technologies - including Python and R - to analyze and gain insights within large data sets

• Evaluate model design and performance and perform champion/challenger development. Analyze model input data, assumptions, and overall methodology.

• Using statistical practices, analyze current and historical data to make predictions, and identify risks, and opportunities, enabling better decisions on planned/future events

• Provide analytics insights and solutions to solve complex business problems

• Examine data from multiple sources and share insights with leadership and stakeholders

• Transform data presented in models, charts, and tables into a format that is useful to the business and aids in effective decision-making

• Develop and maintain an understanding of relevant industry standards, best practices, business processes, and technology used in modeling and within the financial services industry

• Assess the model's overall fit/suitability with its intended use and purpose

• Provide subject matter expertise to identify models' key assumptions, limitations, and weaknesses, and recommend practical solutions to mitigate model risk

• Prepare and present clear, thorough reports to model developers and model owners explaining the analysis performed, the results of the analysis, and recommendations for improvement

Qualifications

• Pursuing master's degree in Data Science, Statistics, Mathematics, Computer Science, Engineering or another quantitative field, or related field

• Ability to understand complex business problems

• Skill in communicating actionable insights using data to technical and non-technical audiences

• Skill in descriptive, predictive, and prescriptive analytics and modeling

• Experience in using classification models to solve business problems

• Demonstrates an understanding of the modeling lifecycle

• Skill in data mining, data wrangling, and data transformation

• Skill interpreting, extrapolating, and interpolating data for statistical research and modeling

• Skill in Python or R

• Skill in SQL and querying (able to pull/transform your own data)

Hours: Monday - Friday 8:00AM - 4:30PM

Location: Remote | 820 Follin Lane, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14072

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Enterprise Data & Analytics Adoption team within Navy Federal's Member Strategy Office leads the democratization of existing and new capabilities to the analytics end users across the enterprise. The Summer Associate will help support adoption initiatives by working with business units in their transition by validating data quality and data usability, assisting in developing reports, dashboards, and models using cloud technologies. The Summer Associate will help further strategic data goals and initiatives on an enterprise level while developing strong analytics, collaboration, and critical-thinking skills.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Potential Project:

• Work directly with project leads to understand requirements and propose key analytics solutions to drive effective decision-making and influence business objectives

• Identify data patterns and trends to answer business questions and improve decision making

• Perform validation checks for business unit reports and dashboards during cloud transition

• Perform complex analytical statistical modeling and visualizations on large data sets to support various business operations and organizational objectives

Responsibilities

• Support functional requirements for analytics and business intelligence (BI) solutions

• Retrieve, analyze, and validate data and test accuracy of reported results

• Work directly with project leads to understand requirements and propose key analytics solutions to drive effective decision-making and influence business objectives

• Analyze and summarize business operations, customer, and/or economic data in order to improve business intelligence, optimize operating effectiveness, and predict business outcomes

• Collaborate with business units and senior management to conduct needs assessment to support business unit objectives

• Effectively communicate data outcomes to business stakeholders and leadership

Qualifications

• Currently pursuing a graduate degree in Information Systems, Business Analytics, Data Science, Analytics, or other related degree

• Exposure to scripting languages (Python, R, etc.)

• Experience with SQL

• Experience with data visualization (PowerBI, Tableau)

• Knowledge of cloud technologies (Databricks, Microsoft Azure)

• Excellent communication and presentation skills

• Experience working with ambiguous problems

• Curious and excited to collaborate with various business units

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14032-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The ISD Risk Management team supports the Information Services Department (ISD) by providing a holistic view and proactive monitoring of technology risks to allow for more educated decision-making around those risks. The mission of ISD Risk is to be the collaborative compliance and risk management experts our partners need to understand, identify, and address IT risks in ways that enhance confidence in our critical processes and systems. The Summer Associate will help support risk management initiatives by working collaboratively internally as well as with business units across ISD to help analyze risks, issues, impact, and their respective assessments. The role will allow for a deeper understanding of risk analysis techniques and risk management frameworks and standards.

The Summer Associate will work in a hybrid environment and report to leadership at our Vienna, VA campus. The role will support key technology risk management activities and special projects, such as:

• Working directly with leads to perform technical risk assessments, including the identification and analysis of risks to the organization, determining potential impact, and providing information to appropriately respond to risks

• Assisting with the completion of risk and control self-assessments on high-risk ISD processes to identify and assess process-related risk and controls

• Performing process mapping and proactive risk identification

• Documenting, tracking, analyzing, and reporting on IT-related issues through the complete lifecycle of an issue, from identification through closure

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Assist team members with conducting technology risk assessments and analysis

• Collaborate across business units to facilitate risk conversations, proactively identify risk, and resolve problems

• Develop processes and workflows and provide related documentation

• Perform risk research and analysis; which may include quantitative and/or qualitative analysis

• Compile, review, summarize, and/or prepare data to drive effective risk decision-making and risk reporting

• Identify and analyze opportunities for new and/or improved processes

• Assist and collaborate with various levels of staff to accomplish tasks/assignments and provide comprehensive risk management support

• Perform other duties as assigned

Qualifications

• Currently pursuing a degree in Business, Information Technology / Systems, Computer Science or other related degrees

• Excellent interpersonal, verbal, and written communication skills

• Effective organizational, planning, and time management skills

• Familiarity with risk management frameworks and techniques

• Ability to work independently and in a team environment

• Effective research, analytical, and problem-solving skills

• Curious and excited to collaborate with various business units

• Ability to be flexible, multitask, and adapt to changing environment

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14053

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Security Governance and Risk (SG&R) Communications, Training & Design Team supports Information Security, Security Governance and Risk, and security/cybersecurity initiatives with department-wide internal strategic communications, training, and multimedia elements to achieve organizational, strategic, financial, and member service goals and objectives. The team is comprised of communications specialists, multimedia designers, technical writers, and instructional designers who all work to reduce enterprise risk by creating influential, customer-focused communication, education, and designs that drive results. The Summer Associate position is tailored toward the multimedia role and will engage in design and multimedia implementations. The SG&R Communications, Training & Design Team collaborates to implement strategies and provide world-class training, communication, and design services to proactively manage and create cultural changes to reduce security risk across the enterprise and with our members.

The Summer Associate will provide professional execution of day-to-day tasks and special projects while working within established SG&R standards, policies, and procedures. The Summer Associate will help drive the SG&R initiatives that could include completing tasks such as:

• Develop internal communications for department initiatives and related projects

• Assist in designing, planning, and managing instructional design projects and initiatives within the business unit

• Design and develop complex multimedia elements (graphics, animations) and apply agile techniques to develop Interactive Multimedia Instruction, Web-based training, video-based learning solutions, and software simulations to support employees and business unit objectives across the organization.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Design compelling executive-level presentations, effectively translating complex Information Security/Cybersecurity risks through collaboration with risk writers

• Create refined graphic assets, encompassing infographics, communications, and multimedia elements that resonate with business needs

• Facilitate discussions with internal stakeholders to align design requisites and expectations

• Produce polished presentations tailored for Front Office and Board Member audiences

• Collaborate with teams to develop comprehensive Information Security courses and curricula, ensuring meticulous content accuracy and multimedia integration

• Provide support in crafting computer-based training modules, adhering to user interface and design principles

• Assist in developing interactive web tools that engage users using advanced authoring resources such as JavaScript/jQuery, HTML, and CSS

• Perform other duties as assigned

Qualifications

• Currently pursuing a graduate degree in Visual Communication, Design and Technology, Communication Design, or other related field

• Knowledge of Adobe Creative Suite (Illustrator, Photoshop, InDesign)

• Experience in researching/developing content, demonstrations, graphic designs, and other technology driven products

• Ability to compile, organize and present information clearly and concisely

• Exposure to working and participating in cross-functional, multi-dimensional teams and projects

• Familiarity in capturing and translating processes and requirements into easily understood terms

• Effective verbal and written communication skills

• Knowledge of Microsoft suite (Excel, PowerPoint, Word)

• Effective in visual communication and design capabilities

• Familiarity with Agile methodologies (Kanban and SCRUM) is a bonus

• Exposure with web-based learning environments and learning managements systems is a bonus

• Effective organizational, planning, and time management skills

• Ability to work independently and in a team environment

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14170-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Team Overview: Lending Strategy & Operations (LSO) is a diverse, multi-skilled team that is focused on Lending-wide programs, special projects, and initiatives that foster a horizontal collaboration with a focus on exceptional member and employee experience. Our team of professionals has vast and varied experience in areas of program and project management, strategy, communications, engagement, and operational logistics.

The Summer Associate will gain insight into department-wide strategic planning, change management, and other operational programs. Assist in support of strategic data analysis, automation of processes, report generation, process mapping, and other duties as assigned.

Projects will be dependent on what the team is working on next year.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Provide support to the assigned department; may work on small projects or portions of larger projects

• Support business strategy and initiatives within the business unit and/or across the organization

• Assist and collaborate with various levels of staff to accomplish tasks/assignments

• Present data findings from research and analysis to aid in strategic decision-making

• Maintain professionalism in all interactions, placing internal customer services and deliverables as a priority

• Provide comprehensive day-to-day operational and strategy support

• Evaluate and measure the effectiveness of internal strategic programs

• Perform other duties as assigned

• Support organizational, employee engagement, and department-wide events

• Responsible for the design and maintenance of the department website

Qualifications

Required

• Must be pursuing a degree from an accredited college/university

• Effective interpersonal, verbal, and written communication skills

• Effective research, analytical, and problem-solving skills

• Effective skill in maintaining accuracy with attention to detail and meeting deadlines

• Ability to exercise initiative and good judgment to make sound decisions

• Ability to adapt to new technologies

• Effective skill in the use of Excel and PowerPoint

• Effective organizational, planning, and time management skills

• Ability to work independently and in a team environment

• Ability to create and maintain internal website

Desired

• Effective skill in data analytics

• Experience in web, digital media, graphic design development, and production

Hours: Monday - Friday 8:00AM - 4:30PM EST

Location: | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 |

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14067

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Collections Reporting & Analytics team supports the Data and Analytics needs of our business partners for all lending products across Navy Federal. This unique team support a large array of diverse data sets and challenges to provide insights that can help support our membership in difficult times.

The Summer Associate will work with our vast data landscape to help analyze legacy reporting and identify optimization opportunities for current analytics as well identify gaps and create recommendations for new insights to take our analytics to the next level for the business. Areas of focus may include identifying performance indicators within business operations for our front-line counselors or identifying risks and larger economic impacts on our business unit as well as potential data transition projects as we move some of our analytics from on-prem data sources to our cloud warehouse.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Retrieve, analyze, and validate data and test accuracy of reported results

• Analyze and summarize business operations, customer, and/or economic data in order to improve business intelligence, optimize operating effectiveness, and predict business outcomes

• Collaborate with business operations partners and senior management to conduct needs assessment to support business unit objectives

• Effectively communicate data outcomes to business stakeholders and leadership

Qualifications

• Currently pursuing a graduate degree in Information Systems, Business Analytics, Data Science, Analytics, or other related degree

• Experience with research, analysis and data validation

• Experience with large and complex data sets

• Experience with SQL

• Experience with data visualization (PowerBI, Tableau)

• Knowledge of cloud technologies (Databricks, Microsoft Azure)

• Excellent communication and presentation skills

• Experience working with ambiguous problems

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14039-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Cross Channel Analytics (CCA) team specializes in analyzing channel data and deriving insights into how Members engage with both traditional banking channels and digital platforms to enhance Member satisfaction and engagement. As a Summer Associate with a focus on Adobe Analytics, you will play a crucial role in supporting the team's efforts to leverage data-driven insights for optimized Member experiences. This internship offers a unique opportunity to gain hands-on experience in applying Adobe Analytics to real-world scenarios, contributing to impactful projects that drive our business forward.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Collaborate with cross-functional teams to contribute to projects aimed at enhancing Member experiences and engagement

• Assist in the development of Adobe Analytics reports and dashboards to gain valuable insights into Member channel interactions

• Work with the team to process and analyze data using Adobe Analytics, contributing to the creation of actionable recommendations

• Provide support in the integration project of Adobe Customer Journey Analytics (CJA), contributing to its successful implementation

• Assist in monthly reports, ad-hoc requests, and analytical projects that utilize Adobe Analytics insights

• Identify, analyze, and interpret trends or patterns in complex data sets using statistical techniques and provide ongoing reports and dashboards

Qualifications

• Currently pursuing a degree in Statistics, Mathematics, Computer Science, Engineering, or other quantitative field

• Effective research, analytical, and problem-solving skills

• Ability to manage and prioritize multiple time sensitive requests

• Ability to effectively communicate with internal & external business partners

• Effective interpersonal, verbal, and written communication skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Ability to exercise initiative and good judgment to make sound decisions

• Ability to adapt to new technologies.

• Effective word processing, presentation, and spreadsheet software skills

• Excellent organizational, planning, and time management skills

• Ability to work independently and in a team environment

• Experience in using any of the following programming languages: SQL, Python, or R

• Knowledge of data visualization platforms (Tableau or PowerBi)

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14241

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Cross Channel Analytics (CCA) team analyzes channel data and provides insights into how Members use traditional banking channels in combination with digital channels to increase Member satisfaction and engagement. The Summer Associate will provide support to the team by assisting in the development of reports, dashboards, SQL/Python scripts, and models using cloud technologies.

Gain valuable insight into Navy Federal's business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network, and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while adhering to established standards, policies, and procedures.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Potential Project(s):

• Develop SQL/Python scripts in Databricks and Azure Data Studio to pull channel usage

• Create Tableau/PowerBI dashboards to better understand Members channel interactions

• Build cloud-based ML models in Databricks to better understand Members channel interaction

• Assist team with monthly reports, ad-hoc requests and analytical projects

Responsibilities

• Assist in developing SQL/Python scripts to change data connection from On-premises to Cloud

• Assist in developing PySpark script and build cloud-based ML models within Databricks to better understand channel interactions

• Identify, analyze, and interpret trends or patterns in complex data sets using statistical techniques and provide ongoing reports and dashboards

• Assist team with monthly and ad-hoc analytical projects requests

• Collaborate with cross-functional teams on business projects

• Process and update data in automated systems; may generate and analyze reports

• Provide support to assigned department; may work on small projects or portions of larger projects

• Support business strategy and initiatives within the business unit and/or across the organization

• Assist and collaborate with various levels of staff to accomplish tasks/assignments

• Perform research and analysis; may include quantitative and/or qualitative analysis

• Maintain professionalism in all interactions, placing member service as priority

• Provide comprehensive day-to-day operational support

• Provide support in functional areas of the credit union

• Perform other duties as assigned

Qualifications

• Currently pursuing a graduate degree in Statistics, Mathematics, Computer Science, Engineering, or other quantitative field

• Effective research, analytical, and problem-solving skills

• Ability to manage and prioritize multiple time sensitive requests

• Ability to effectively communicate with internal & external business partners

• Effective interpersonal, verbal, and written communication skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Ability to exercise initiative and good judgment to make sound decisions

• Ability to adapt to new technologies

• Effective word processing, presentation, and spreadsheet software skills

• Excellent organizational, planning, and time management skills

• Ability to work independently and in a team environment

• Experience in using any of the following programming languages: SQL, Python, R

• Knowledge of data visualization platforms (Tableau or PowerBI)

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 820 Follin Ln, Vienna, VA 22180

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14042-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Lending Analytics Credit Risk & Decision Science team consists of approximately 30 driven, talented analysts, modelers, and data scientists who develop analytical solutions and recommend strategies that support maximizing the net profitability of Lending portfolios while balancing member service and needs. The team develops line assignment models for credit cards and pricing models for the consumer loan portfolio, among other tools.

We are looking for data analytics and data science focused Summer Associates to participate in projects and efforts related to enhanced analytics tracking, dashboarding, or automation.

Work includes but is not limited to:

• Provide independent data science, machine learning, and analytical insights using member, financial, and organizational data to support mission critical decision making for various areas of the organization

• Create descriptive, predictive, and prescriptive models and insights to drive impact across the organization

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Leverage a broad set of modern technologies - including Python, R, Scala, and Spark - to analyze and gain insights within large data sets

• Using statistical practices, analyze current and historical data to make predictions, identify risks, and opportunities, enabling better decisions on planned/future events

• Provide analytics insights and solutions to solve complex business problems

• Manage, architect, and analyze big data in order to build data driven insights and high impact data models

• Evaluate model design and performance and perform champion/challenger development. Analyze model input data, assumptions, and overall methodology

• Apply business knowledge and advanced statistical modeling techniques when building data structures and tools

• Collaborate with other team members, subject matter experts, pods, and delivery teams to deliver strategic advanced analytic based solutions from design to deployment

• Examine data from multiple sources and share insights with leadership and stakeholders

• Transform data presented in models, charts, and tables into a format that is useful to the business and aids in effective decision making

• Create data visualizations and/or dashboards to monitor and explain risk trends that are relevant for loss and originations modeling

• Conduct model validations and routinely assess model performance

• Create reports and other deliverables to assist with business planning, continuity, and strategy

• Lead initiatives to streamline or automate processes related to data preparation, quality assurance, execution of in-production models, report creation

• Use a variety of analytical and modeling techniques to develop and/or refine strategies related to underwriting criteria, pricing, line management, loss forecasting, loan loss reserves to drive business direction across multiple asset classes (e.g., Auto, Unsecured, Cards, Mortgage, etc.)

Qualifications

• Currently pursuing a graduate degree in Data Science, Statistics, Economics, Mathematics, Computer Science, Engineering, or other quantitative field

• Ability to understand complex business problems and determine what aspects require optimization and articulate those aspects in a clear and concise manner

• Advanced skill in communicating actionable insights using data to technical and non-technical audiences

• Experience working in a dynamic, research-oriented environments

• Demonstrates functional knowledge of data visualization libraries such as matplotlib or ggplot2; knowledge of other visualization tools such as Microsoft Power BI and Tableau

• Ability to manipulate raw data within visualization tools to create effective dashboards that communicate end-to-end data outcomes visually

• Proficient in storytelling with data skills

• Strong technical writing skills

• Skill communicating thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience

• Strong verbal, interpersonal and written communication skills

• Strong database, word processing, spreadsheet, and presentation software skills (e.g., Microsoft Access, Excel, PowerPoint, etc.)

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Lane, Vienna, VA 22180

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14090

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Team Overview: Our team is made up of three distinct yet intertwined groups: Security Communications, Security Education and awareness, and Multimedia Design (MMD). The Summer Associate will work with all three groups on assigned projects and tasks and be exposed to different roles, responsibilities, and job functions.

Potential Project(s):

Education & Awareness:

• Storyboarding Training Modules

• Working with Instructional Designers to develop training in Storyline

Security Communications:

• Drafting Security Communications to be sent out to specific audiences throughout the enterprise

• Assisting Communication Specialists with Security Communication projects and awareness campaigns

Multimedia Design (MMD):

• Developing slides in PPT for executive leadership presentations

• Assisting in video development in Vyond

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Support Security, including Information and cybersecurity, with internal and external communications.

• Assist with the development and management of Security events, programs, communication, script writing, and campaigns.

• Experience in copywriting, editing, and proofreading.

• Proofread and edited content for standardization to ensure clarity and accuracy

• Review Information Security communications for alignment with Navy Federal content and brand.

• Assist the Multimedia Designers (MMDs) in the development of content, design, and layout.

• Assist in the development of detailed reports and presentations.

• Review and research the effectiveness of communications and change management activities.

• Other duties as assigned.

Qualifications

• Studying adult education/learning theory, communication, design work, and/or a related field.

• Basic skills with databases, word processing, presentation, and spreadsheet software.

• Ability to research, analyze, and organize concepts and create conceptual approaches and solutions.

• Organizational, planning, and time management skills.

• Ability to work in a high-volume, fast-paced environment.

• Effective organizational, planning, and time management skills.

• Experience in managing multiple priorities and changing requirements/priorities independently and/or in a team environment to achieve goals.

• Ability to maintain accuracy with attention to detail and meeting deadlines.

• Effective English grammar, vocabulary, and writing skills.

Hours: Monday - Friday 8:00AM - 4:30 PM EST

Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14100-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

At Navy Federal, Internal Audit's (IA) goal is to provide independent, objective assurance and advisory services designed to evaluate and improve the effectiveness of the risk management process, assess the reliability and integrity of financial and operational information, evaluate regulatory and policy compliance, and increase operational efficiencies. IA accomplishes its objectives by bringing a systematic, disciplined approach to auditing in order to evaluate and improve the effectiveness of risk mitigation across all facets of the business.

Do you enjoy problem-solving, attention to detail, and critical thinking? Auditing can be a fun and rewarding profession that offers a unique opportunity to work across multiple business units to help identify and mitigate potential risks to the organization. An internship with IA will allow students to acquire practical experience that combines theory and best practices with real-world application. Join our team and learn about Internal Audit's approach to risk mitigation by collaborating with experienced managers, business partners, as well as cross functional teams!

IA includes a diverse range of professionals including certified auditors, subject matter experts who specialize in IT, finance, fraud, regulations, and data, as well as strategic personnel, all working collaboratively to ensure a seamless experience for Navy Federal and its members.

The Summer Associate will work in a hybrid capacity, reporting to either Vienna, VA or Pensacola, FL. They will assist in day-to-day activities to drive completion of the 2024 Work Program. They will also be assigned special projects such as topic research, creation of training materials, etc.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Assist in the preliminary research to document process narratives and workflows

• Brainstorm and identify key risks and controls

• Use critical thinking skills to understand an assigned control and perform subsequent control testing

• Review and analyze audit evidence to evaluate the design and determine the operating effectiveness of controls under review within the time budgeted

• Identify and summarize potential issues and observations

• Participate in Internal Audit strategic initiatives and function as a champion of change and continuous improvement

• Perform other duties as assigned

Qualifications

• Currently pursuing bachelor's degree or higher in related field (i.e., Business Administration, Accounting, etc.)

• Effective oral and written communication skills

• Skilled in various technologies, including Microsoft Word and Excel - ability to adapt to new technologies

• Effective research, analytical, and problem-solving skills

• Effective project and time management skills

• Ability to interpret and synthesize large amounts of information

• Preference for working in a collaborative environment and staying engaged with project team members

Hours: Monday - Friday 9:00AM - 5:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14138

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The TDP Operations, Product and Support (TOPS) team partners with Transaction and Document Processing (TDP) operational branches to deliver efficient and scalable business outcomes through product lifecycle management. The team is responsible for managing business demand intake, backlogs, and the creation and maintenance of portfolio, product, and solution roadmaps. They drive full lifecycle project implementation through agile delivery methods across the TDP product portfolio. Additional functions of the TOPS team include: supporting Enterprise-wide initiatives, leading small division-wide efforts, soliciting requirements and user stories, designing and conducting business unit system testing, and liaising with ISD, vendors, and the TDP branches for production system issue resolution.

The Summer Associate will work in a flexible hybrid schedule and report to a lead analyst at our Greater Pensacola Operations (GPO) campus. They will assist the TOPS team to meet 2024 objectives and deliver planned initiatives while developing strong analytic, collaboration, and critical-thinking skills.

Potential Project 1: On - Call Playbooks

• Analyze recent and commonly occurring production system incidents

• Organize, update, and create resolution steps for identified incidents

• Create knowledge-based articles within ServiceNow that can be linked to incidents for quick research and resolution of future incidents

• Draft playbooks to be used by on-call analysts, ISD and Vendor support to reduce resolution time and reliance on subject matter expertise

Potential Project 2: System Mapping and Documentation

• Identification of production systems utilized by the Division

• Review/Update/Create process maps and system mapping

• Review/Update/Create UAT Testing Strategy documentation

• Review/Update/Create project documentation

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface(s) with other systems, internal and external controls, and output

• Develop and present proposal on findings from analysis and research to leadership up to and including senior executives

• Develop processes and workflows and provide related documentation

• Assist and collaborate with various levels of staff to accomplish tasks/assignments

• Perform research and analysis; may include quantitative and/or qualitative analysis

• Maintain professionalism in all interactions

• Develop test plans, test criteria, scenarios, and documentation

• Perform other duties as assigned

Qualifications

• Currently pursuing an undergraduate or graduate degree in Computer Science, Information Systems, Business Analytics, or other related degree

• Effective ability to research, compile, and document data, business processes, and workflow(s)

• Effective interpersonal, verbal, and written communication skills

• Effective research, analytical, and problem-solving skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Ability to exercise initiative and good judgment to make sound decisions

• Ability to adapt to new technologies

• Effective organizational, planning, and time management skills

• Ability to work independently and in a team environment

• Familiarity of Azure DevOps (ADO) and ServiceNow

• Familiarity of Agile methodologies and Product Lifecycle Management is a plus

• Knowledge of Microsoft suite (Excel, PowerPoint, Word, Visio) and SharePoint

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14128

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Business Projects & Optimization team is a Branch Operations back-office support team that works closely with all areas of Branch Operations and all other business units to generate and implement process improvements that enhance Branch team members' and members' daily lives.

Our mission is to work strategically with all teams to improve processes for branch team members and team leaders with a focus on the branch of the future. We want to work together with all business units to build a culture of continuous process improvement that will result in an overall exceptional member experience.

The Summer Associate assigned to this team will take on a project aimed at improving a specific branch operations process and/or procedures. The person in this role will analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of moderately complex business processes and systems. Additionally, they will research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services, and react effectively to business needs with moderate latitude for discretion. The Summer Associate will provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024.

Responsibilities

• Utilize Kaizen and Lean Six Sigma tools and techniques to examine end-to-end business processes and develop recommendations to improve efficiency and operations.

• Provide follow-up to monitor the progress of planned improvement implementation to ensure timely action, support, and achieve expected benefits.

• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods, and targets.

• Obtain and analyze quantitative and qualitative data of business processes to determine solutions and promote data-driven decisions.

• Research and evaluate opportunities related to process flow variance deficiencies

• Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance.

• Leverage best practices gained through process improvement activities to other activities that benefit from implementation.

• Analyze, define, and document technical design for data, workflow, logical processes, hardware, and operating systems environment, interface with other systems, internal and external controls, and output.

• Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements.

• Ensure the implementation of new and enhanced processes.

• Ensure business unit awareness of Navy Federal products, services, marketing, promotions, policies, and procedures.

Identify and assess business strategies and opportunities; develop appropriate analytical approaches.

Qualifications

• Interest in Lean Six Sigma certification (L-6S) or the equivalent combination of training, education, and experience.

• Interest in Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience.

• Working knowledge of process mapping/modeling and business process reengineering.

• Experience in leading teams in business process improvement initiatives.

• Effective project management skills include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation.

• Experience in leading teams in business process improvement initiatives.

• Effective communication with all levels within an organization.

• Effective skills exercising initiative and using good judgment to make sound decisions.

• Effective research, analytical, and problem solving skills.

• Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, and related analytical tools.

• Effective skill in the analysis of technical issues in order to recommend, develop and/or implement strategies, and achieve objectives.

• Working knowledge of market trends, business strategies, and technology and their interrelationships.

• Effective analytical thinking skills include summarizing information and clearly identifying key elements, patterns, results, or relationships.

• Experience in working effectively with diverse internal and external contacts.

• Effective analytical/quantitative, reconciliation, and deductive reasoning skills.

• Advanced verbal and written communication skills.

• Software: Asana, Visio, ADO, Qualtrics, Customer Voice, PowerBI, MS Suite: Powerpoint & Excel - must be able to clean, sort, assess, and visualize data using Excel pivot tables, etc.

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14109

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Real Estate Lending (REL) Technology Services team is responsible for delivering secure, scalable, and channel agnostic member-centric back-end integration capabilities and support Real Estate Lending applications, accelerating the digital transformation, and empowering teams to innovate and deliver products and services through collaboration. The REL Technology Product Owner (TPO) leads three verticals with 40+ employees and consultants. A Technology Product Manager (TPM) is responsible for providing a complete product lifecycle management from design, analysis, build, manage, operate, and retire. REL Technology Services functions and delivers in a Scale Agile framework (SAFe) and is the technology owner of an extensive list of homegrown and COT solutions primarily developed in .NET, Java, MS Dynamics CRM, PEGA System, and other technologies.

The summer associate role will be as an ISD Developer supporting the REL Technology Services team.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

• Develop and design new business product in the technology align in approved technologies and platforms

• Assist business product owners in identifying user/customer needs, setting technology product scope, identifying product key performance indicators, and aligning new technology products to the technology product taxonomy

• Assist business product owners in prioritizing and sequencing epics/features within the technology product roadmap, and in creating Lean Agile business cases representing epics/features prioritized from the portfolio backlog

• Ensure communication and disposition of exceptions, rejections, constraints, and requests for additional information

• Work with business stakeholders, technology product managers, and technology product delivery teams to maintain awareness, approval, and consensus regarding changes and decision making through planning and delivery

• Establish communication across delivery teams and portfolio stakeholders regarding schedule, dependencies, decisions, and domain level consideration

• Design and support a structured methodology/approach and lead organizational change to support operations for the successful adoption of changes

• Support the design, development, delivery, and management of communications as part of change management

• Invest time researching and participating in industry recommended development and training opportunities in support of Technology Product Management

• Build an individual knowledge action plan to improve level of technical fluency, industry awareness, and business acumen

• Build and maintain relationships with lines of business, team members, management, key stakeholders and/or external contacts (e.g., vendors, etc.)

• Ensure compliance with Navy Federal ISD standards, practices and processes

• Perform other duties as assigned

Qualifications

• ISD Developer working towards a degree in Computer Science or in Information Technology

• Combination of education, training, and experience

• Must have skill in one more languages or technology such as Java, .Net , C/C++, Python , IOS . SQL

• Advanced skill in the use of Microsoft Office Products (e.g., Word, Excel, PowerPoint, Visio, SharePoint, etc.)

• Possess knowledge of databases, data structures, algorithms, web Services development, network security

• Ability to develop process flows and identifying challenges and opportunities in business processes

• Experience in delivering presentations to virtual and in person teams

• Possess skill in influencing, negotiating and persuading to reach agreeable exchange and positive outcomes

• Possess skill in problem solving, collaboration, critical thinking, team building, and presentation skills

• Possess skill in relationship building, negotiation and facilitation skills

• Possess knowledge of project lifecycles and management methodologies

• Possess skill in exercising initiative and using good judgment to make sound decisions

• Possess skill in using innovative thinking to solve problems and facilitate the decision-making process

• Possess skill in presenting findings, conclusions, alternatives and information clearly and concisely

• Possess skill in producing desired results and achieving goals and objectives

• Ability to work independently within a matrixed environment

• Advanced verbal, interpersonal and written communication skills

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14150-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Employee Productivity and Collaboration Services team ensures that Navy Federal Credit Union has the tools they need to be productive and collaborate any place, any time, anywhere. That means identifying applications for onboarding, providing communication and training for using them, assisting with access or help, managing app changes or releases, and overseeing performance and support. We work with various Information Services Department teams who help us behind the scenes to deliver this functionality to the organization.

Candidates should have experience reviewing and visualizing large data sets. From this raw data, the candidate should be able to provide root cause analysis and identify key user trends. Considering this data, they can recommend and provide solutions to meet key business objectives. Our Summer Associate will identify training and learning opportunities based on support requests to improve internal processes. They will leverage ServiceNow and Microsoft 365 (M365) applications to see trends and make recommendations to improve operations.

Potential projects include analyzing data and trends to identify areas of improvement and opportunity and then providing recommendations on ways to influence decision-makers. Users can manage many elements of M365; however, users request assistance from the Employee Productivity and Collaboration Services team to support these efforts. Our Summer Associate will improve these internal processes with our customers. The candidate will dedicate their time to reducing ServiceNow submissions with end-user education. Areas of focus include data analysis, process improvement, and end-user education.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

The Summer Associate Graduate Intern will work in a flexible hybrid manner and report to leadership at our Pensacola, FL campus. During this internship, the candidate will determine how, who, and what should be educated regarding M365-related MyIT submissions to empower users to explore self-service.

The candidate will:

• Review customer ticket submission data from ServiceNow

• Determine the appropriateness of ticket validity and accuracy

• Quantify how many incidents are -true- incidents and which could be catalog requests or self-service instead

• Determine trends in submission

• Identify areas of confusion for users

• Interview team members and customers for recommendations and ideas

• Provide recommendations to improve request and incident submission that focus on user experience

• Enact at least one of their training or change management recommendations

• Establish a way to measure success and long-term impact

• Present data to the team and executive leadership

Qualifications

Required skills:

• Currently pursuing a master's degree in Instructional Design, Marketing, or other related field

• Experience with research, analysis, and data manipulation

• Proficiency with data visualization

• Practice working and learning in a virtual or hybrid environment

• Experience in generating requirement documentation and needs analyses

• Good communication and presentation skills

• Comfort working with large datasets and telling stories with data

• Ability to work independently and think outside of the box

• Strong strategic, critical, and analytical thinking skills

• Proficiency with Microsoft products

Desired skills:

• Knowledge of SharePoint (2016, 2019, SPO)

• Familiarity with task-tracking tools (ADO, Asana, Jira, etc.)

• Familiarity with Incident Ticket Management systems (ServiceNow, Remedy, Jira, etc.)

Hours: Monday - Friday, 8:00 AM - 4:30 PM

Location: Remote | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 820 Follin Lane, Vienna, VA 22180 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14036

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Workforce Intelligence (WFI) is a new branch of Workforce Optimization within Contact Center Operations (CCO). WFI is a highly skilled cross-functional team that has a passion for creating effective analytic solutions and driving business decisions with the use of machine learning models and data insights. As a team, we are responsible for the data management lifecycle, providing reliable workforce insights, creation and management of new analytic capabilities, and development of innovative automated solutions to everyday problems. The Summer Associate with work alongside the resident Data Scientist to help further strategic data goals and initiative while developing strong analytics, collaboration, and critical-thinking skills.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Potential Project:

• Identify data patterns and trends to answer business questions and improve decision making

• Perform complex analytical, and statistical modeling and visualizations on large data sets to support business operations and organizational objectives

• Analyze data, and utilize scripting skills to design and develop reporting and dashboards

• Perform validation of data quality and data usability through the creation of metrics and reports

Responsibilities

• Support functional requirements for analytics and business intelligence (BI) solutions

• Retrieve, analyze, and validate data and test the accuracy of reported results

• Work directly with project leads to understand requirements and propose key analytics solutions to drive effective decision-making and influence business objectives

• Analyze and summarize business operations, customer, and/or economic data in order to improve business intelligence, optimize operating effectiveness, and predict business outcomes

• Collaborate with business units and senior management to conduct needs assessment to support business unit objectives

• Effectively communicate data outcomes to business stakeholders and leadership

Qualifications

• Ability to query relational databases and use business data to build machine learning models

• Experience using any of the following model types: classification, regression, time series, clustering, text analytics, survival, association, optimization, reinforcement learning

• Experience in data mining, data wrangling, and data validation

• Functional knowledge of building basic reports and dashboards

• Proficient in SQL, Python, and any visualization tool (Microsoft Power BI, Tableau)

• Excellent communication and presentation skills

• Experience working with ambiguous problems

• Curious and excited to collaborate with various business units

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14134

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Team Overview: The Balance Sheet Planning (BSP) team is a part of the Strategic Finance division. As one of the Finance Department's analytical hubs, the team is tasked with supporting strategy recommendations and assessing the financial impact of corporate business decisions. One of BSP's responsibilities is developing corporate balance sheet and income statement forecasts on a quarterly basis and Navy Federal's annual budget forecast. BSP works collaboratively with teams from across the organization to develop these forecasts. Additionally, the team monitors Navy Federal's monthly financial performance, supports the Corporate Economist, and develops financial analyses on market competitors.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

The Summer Associate will work in a hybrid manner and report to leadership at the Vienna, VA campus. The individual will work collaboratively with the team and independently on their own deliverables.

Candidates will gain the following:

• To develop strategic problem-solving, quantitative analytics, and communication skills

• Proficiency in financial analysis software including Oracle SmartView and S&P Global Market Intelligence

• An opportunity to grow and explore, while being mentored by team members

• Knowledge with the objective of developing into a financial business analyst

• Presentation opportunities in front of senior Strategic Finance leadership

• Job shadowing opportunities in other departments

Candidates will work on:

• Analysis of business portfolio performance using data manipulation and visualization techniques

• Project-based work on financial analysis of competitor institutions

• Supporting forecast model improvements through the analysis of key business trends

Qualifications

• Course work in Finance, Accounting, and Economics, but not required to be concentrated in these fields

• Strong critical and analytical thinking skills

• Advanced knowledge of Excel

• Ability to work independently and collaboratively

• Strong communication and presentation-building skills

• Experience with research, analysis, and data manipulation

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14040

Job Detail

• Company:
  Navy Federal Credit Union