Company Detail

  • Posted - Feb 24, 2022

    Position Description Serco, Inc is seeking a part-time Senior Technical Pr...

    Position Description Serco, Inc is seeking a part-time Senior Technical Proposal Writer to join their team in Herndon, VA. You will be an integral me...

    Herndon, Virginia

    Posted - Feb 24, 2022

    Position Description Serco, Inc is seeking a part-time Senior Technical Pr...

    Position Description Serco, Inc is seeking a part-time Senior Technical Proposal Writer to join their team in Herndon, VA. You will be an integral me...

    Herndon, Virginia
  • Posted - Feb 24, 2022

    Position Description Sr. Manager, Risk/Business Continuity Serco-NA has a...

    Position Description Sr. Manager, Risk/Business Continuity Serco-NA has an immediate need for a Senior Manager, Risk & Business Continuity oppor...

    Herndon, Virginia

    Posted - Feb 24, 2022

    Position Description Sr. Manager, Risk/Business Continuity Serco-NA has a...

    Position Description Sr. Manager, Risk/Business Continuity Serco-NA has an immediate need for a Senior Manager, Risk & Business Continuity oppor...

    Herndon, Virginia
  • Posted - Feb 24, 2022

    Position Description If you love high profile and challenging projects sup...

    Position Description If you love high profile and challenging projects supporting the Centers for Medicare and Medicaid Services (CMS) program - Serc...

    Herndon, Virginia

    Posted - Feb 24, 2022

    Position Description If you love high profile and challenging projects sup...

    Position Description If you love high profile and challenging projects supporting the Centers for Medicare and Medicaid Services (CMS) program - Serc...

    Herndon, Virginia
  • Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your te...

    Columbia, Maryland

    Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your te...

    Columbia, Maryland
  • Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! You will be...

    Columbia, Maryland

    Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! You will be...

    Columbia, Maryland
  • Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! You will be...

    Columbia, Maryland

    Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! You will be...

    Columbia, Maryland
  • Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! You will be...

    Columbia, Maryland

    Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! You will be...

    Columbia, Maryland
  • Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your te...

    Columbia, Maryland

    Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your te...

    Columbia, Maryland
  • Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your te...

    Columbia, Maryland

    Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your te...

    Columbia, Maryland
  • Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your te...

    Columbia, Maryland

    Posted - Feb 24, 2022

    Position Description If you love high profile and challenging work support...

    Position Description If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your te...

    Columbia, Maryland
  • Posted - Feb 24, 2022

    Position Description Join Serco as a HERO Operator in San Antonio, Texas!...

    Position Description Join Serco as a HERO Operator in San Antonio, Texas! This position is contingent upon your ability to pass a preemployment crim...

    San Antonio, Texas

    Posted - Feb 24, 2022

    Position Description Join Serco as a HERO Operator in San Antonio, Texas!...

    Position Description Join Serco as a HERO Operator in San Antonio, Texas! This position is contingent upon your ability to pass a preemployment crim...

    San Antonio, Texas
  • Posted - Feb 24, 2022

    Position Description Join Serco as a Fleet Mechanic I in Colorado Springs,...

    Position Description Join Serco as a Fleet Mechanic I in Colorado Springs, CO! Starting hourly rate from$19.40 to $29.00 based on experience and qual...

    Colorado Springs, Colorado

    Posted - Feb 24, 2022

    Position Description Join Serco as a Fleet Mechanic I in Colorado Springs,...

    Position Description Join Serco as a Fleet Mechanic I in Colorado Springs, CO! Starting hourly rate from$19.40 to $29.00 based on experience and qual...

    Colorado Springs, Colorado
  • Posted - Feb 23, 2022

    Position Description Are you an air traffic controller looking for a chall...

    Position Description Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located i...

    Modesto, California

    Posted - Feb 23, 2022

    Position Description Are you an air traffic controller looking for a chall...

    Position Description Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located i...

    Modesto, California
  • Posted - Feb 23, 2022

    Position Description Serco is seeking a Project Managerto join our talente...

    Position Description Serco is seeking a Project Managerto join our talented and fast-paced team supporting millions of people applying for healthcare...

    Herndon, Virginia

    Posted - Feb 23, 2022

    Position Description Serco is seeking a Project Managerto join our talente...

    Position Description Serco is seeking a Project Managerto join our talented and fast-paced team supporting millions of people applying for healthcare...

    Herndon, Virginia
  • Posted - Feb 23, 2022

    Position Description The rate of pay for this position is $37.26 per hour...

    Position Description The rate of pay for this position is $37.26 per hour. Generous Cost of Living Allowance (COLA) provided. COLA is paid as a perc...

    Bethel, Alaska

    Posted - Feb 23, 2022

    Position Description The rate of pay for this position is $37.26 per hour...

    Position Description The rate of pay for this position is $37.26 per hour. Generous Cost of Living Allowance (COLA) provided. COLA is paid as a perc...

    Bethel, Alaska
  • Posted - Feb 23, 2022

    Position Description Are you an air traffic controller or manager looking...

    Position Description Are you an air traffic controller or manager looking for a management position and a challenging and exciting career? Serco has...

    Fullerton, California

    Posted - Feb 23, 2022

    Position Description Are you an air traffic controller or manager looking...

    Position Description Are you an air traffic controller or manager looking for a management position and a challenging and exciting career? Serco has...

    Fullerton, California
  • Posted - Feb 23, 2022

    Position Description Join Serco as a Fleet Service Manager in Grand Rapids...

    Position Description Join Serco as a Fleet Service Manager in Grand Rapids, MI! As experts in fleet management, we provide custom solutions to help...

    Grand Rapids, Michigan

    Posted - Feb 23, 2022

    Position Description Join Serco as a Fleet Service Manager in Grand Rapids...

    Position Description Join Serco as a Fleet Service Manager in Grand Rapids, MI! As experts in fleet management, we provide custom solutions to help...

    Grand Rapids, Michigan
  • Posted - Feb 23, 2022

    Position Description Join Serco as a Diesel Mechanic in Harrisburg, PA. St...

    Position Description Join Serco as a Diesel Mechanic in Harrisburg, PA. Starting hourly rate from $26-$30 based on experience and qualifications. Sc...

    Harrisburg, Pennsylvania

    Posted - Feb 23, 2022

    Position Description Join Serco as a Diesel Mechanic in Harrisburg, PA. St...

    Position Description Join Serco as a Diesel Mechanic in Harrisburg, PA. Starting hourly rate from $26-$30 based on experience and qualifications. Sc...

    Harrisburg, Pennsylvania
  • Posted - Feb 23, 2022

    Position Description Submarine Acquisition Program Manager If you seek a...

    Position Description Submarine Acquisition Program Manager If you seek a rewarding, high profile and challenging position supporting projects for th...

    Washington, District Of Columbia

    Posted - Feb 23, 2022

    Position Description Submarine Acquisition Program Manager If you seek a...

    Position Description Submarine Acquisition Program Manager If you seek a rewarding, high profile and challenging position supporting projects for th...

    Washington, District Of Columbia
  • Posted - Feb 23, 2022

    Position Description Navy Aviation Systems Engineer If you love high prof...

    Position Description Navy Aviation Systems Engineer If you love high profile and challenging programing projects supporting the US Navy- Serco has a...

    Washington, District Of Columbia

    Posted - Feb 23, 2022

    Position Description Navy Aviation Systems Engineer If you love high prof...

    Position Description Navy Aviation Systems Engineer If you love high profile and challenging programing projects supporting the US Navy- Serco has a...

    Washington, District Of Columbia
  • Posted - Feb 23, 2022

    Position Description Serco is looking for an Senior Marine Welder team...

    Position Description Serco is looking for an Senior Marine Welder team member to join a high-profile and challenging project supporting the US Nav...

    Mayport, Florida

    Posted - Feb 23, 2022

    Position Description Serco is looking for an Senior Marine Welder team...

    Position Description Serco is looking for an Senior Marine Welder team member to join a high-profile and challenging project supporting the US Nav...

    Mayport, Florida
  • Posted - Feb 23, 2022

    Position Description If you love engaging in high profile and challenging...

    Position Description If you love engaging in high profile and challenging projects supporting the U.S. Department of Defense, Serco has a great oppor...

    Falls Church, Virginia

    Posted - Feb 23, 2022

    Position Description If you love engaging in high profile and challenging...

    Position Description If you love engaging in high profile and challenging projects supporting the U.S. Department of Defense, Serco has a great oppor...

    Falls Church, Virginia
  • Posted - Feb 22, 2022

    Position Description If you love high profile and challenging programing p...

    Position Description If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great...

    Norfolk, Virginia

    Posted - Feb 22, 2022

    Position Description If you love high profile and challenging programing p...

    Position Description If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great...

    Norfolk, Virginia
  • Posted - Feb 22, 2022

    Position Description If you love a high energy and professional environmen...

    Position Description If you love a high energy and professional environment - Serco has a great opportunity for you! The Benefits Administrator pos...

    Fairfax, Virginia

    Posted - Feb 22, 2022

    Position Description If you love a high energy and professional environmen...

    Position Description If you love a high energy and professional environment - Serco has a great opportunity for you! The Benefits Administrator pos...

    Fairfax, Virginia
  • No Results Found

Senior Technical Writer - Serco
Posted: Feb 24, 2022 03:22
Herndon, Virginia

Job Description

Position Description

Serco, Inc is seeking a part-time Senior Technical Proposal Writer to join their team in Herndon, VA. You will be an integral member of the Capture and Proposal Teams' efforts to produce high quality compliant, persuasive, and winning responses to Government Solicitations. The qualified candidate:

  • Is an outstanding writer with demonstrated ability to convey complex technical solution information in clear and concise expository prose,

  • Serves as an integral member of the pursuit team to decompose Government solicitation requirements, formulate the Concept of Operations for the opportunity, gather applicable existing information, and craft new content in a readable, evaluator-focused format,

  • Is able to work independently or in teams to organize material and complete writing assignments, including -book boss- and subject matter lead duties, within strict deadlines,

  • Uses initiative to anticipate proposal challenges and contribute to team efforts without managerial prompting,

  • Engages Business Development, Solution Architects and Technical/Operations Subject Matter Experts to develop and refine responses to government solicitations; Interviews pursuit stakeholders to obtain information, develop appropriate content, and garner approvals

  • Independently drafts documentation for partners and customers; e.g. Orals deck, White Papers, Brochures, tri-folds, and other materials for a pursuit,

  • In cooperation with the Proposal Manager, maintains proposal style consistency across the proposal response with quality and adherence to both customer solicitation/information requests and internal Serco standards,

  • Decomposes the solicitation scope of work by creating a work breakdown structure (WBS) using guidance from DoD MIL-881D,

  • Documents and continuously maintains approved content within the knowledge library,

  • Participates in training on the web-based collaborative work platform, proposal style guide, Office 365, and other related topics by PropDevOps,

Qualifications

  • Bachelor's Degree from an accredited University in an information technology related field

  • Five (5) years or more experience in technical writing for Federal/State/Local Government proposals

  • Ability to create new content in response to emerging requirements while using approved content and approaches.

  • Strong organization skills for content management and collaboration

  • Ability to facilitate interpersonal relationships and resolve conflicts tactfully and confidentially

  • Ability to review and correct material for content, style, and compliance with internal and external standards

  • Write and speak fluent English

  • Strong eye for grammatical, spelling, and other editing errors

  • Excellent oral communication skills

  • Proficient use of Microsoft Office: with emphasis on MS Word and Excel

  • Proficiency with Visible Thread is highly desirable

  • Familiarity in using Microsoft SharePoint 2010 or higher

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50014/senior-technical-writer/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 50014

Recruiting Location : Location US-VA-Herndon

Category Business Development/Proposals

Position Type On-Call

Security Clearance None

Telework Yes - May Consider Full Time Teleworking for this position



Job Detail

Sr. Manager Risk - Serco
Posted: Feb 24, 2022 03:22
Herndon, Virginia

Job Description

Position Description

Sr. Manager, Risk/Business Continuity

Serco-NA has an immediate need for a Senior Manager, Risk & Business Continuity opportunity to join our team at our Corporate Headquarters in Herndon, VA. We are seeking a strategic hands-on risk leader, with the exceptional ability to establish and maintain strong relationships with all levels of stakeholders, ideally in roles of similar complexity. Use your collaborative and consultative approach, to partner with your stakeholders to build the maturity of risk management practices. If you thrive in a fast-paced challenging environment this is the job for you!

Our Senior Risk Manager plays a key role in assisting in the design and implementation of Serco's risk culture across the North America division as well as measuring and reporting on its effectiveness. Close links will be established with other corporate functions, including Legal, Controls, Compliance and ERM to ensure an integrated and efficient approach to the management of risk. You will ensure that all Risk Management activity operates efficiently and demonstrates value add by providing continuous improvement to the division. Key requirements for success in this role are the ability to drive change, to influence, motivate and deliver through others and the personal and professional determination to ensure fully integrated Enterprise Risk Management (ERM) function across all aspects of division activities.

In this role you will:

  • Work collaboratively with executive management and the Group ERM function to implement the strategic approach to Risk within the North America division in line with overall policy, and in support of the ERM journey.

  • Work with Risk Owners at the Executive, Corporate Function and Contracts levels; serve as Risk subject matter expert in support of 120+ contracts

  • Accountable for the implementation of Risk Policies including integration and embedding of risk management activities across the North America division and across the 3 Lines of Dfense model.

  • Regularly maintain and track the top risks facing Serco and brief status at Senior Leadership and Board levels

  • Support Risk Owners and SMEs in their risk assessments and the development of the overall Serco risk register

  • Maintain and ensure operations of bottoms up risk process and escalation in each Business Unit to enable focus on most critical risks at each level (contract, Business Unit and Executive)

  • Develop and deliver in person and online Risk training sessions to people across the company charged with Risk Management responsibilities - to include people on our contracts, corporate functions and senior management

  • Drive excellence in risk reporting methodology and in preparation of reports for divisional management and input into upward reporting.

  • Set in place a culture of continuous improvement working collaboratively with global Serco divisions (including improvements to business processes and tools)

  • Lead and drive best practice in risk by integrating learnings and directing change through fellow functional leads, business, sector and risk colleagues.

Qualifications

To be successful in the role you will have;

  • Bachelor's Degree and 10+ years' experience in related field.

  • Specific experience in risk in a multinational and/or similarly diverse service organization and a wide and detailed understanding of risk matters

  • Ability to effectively communicate with and influence colleagues at all levels.

  • Good understanding of the corporate needs of organizations of similar size and breadth in the areas of risk management, ideally with ERM experience.

  • Knowledgeable in the impact of risk in a business as well demonstrating a specific understanding of risk process theories/practices, with the ability to deliver operational deployment in practice.

  • Diplomatic and collaborative manner with the deep technical knowledge and drive to successfully influence change through influence and persuasion.

  • Experience managing and coordinating teams in a matrix environment and setting, directing and successfully achieving objectives.

  • Excellent planning and organizational skills to manage multiple streams of works simultaneously.

  • Proven aptitude to adapt to changing business environment between detail execution and high-level strategic thinking

  • Ability to work independently, productively, and part of a team

  • PMP certification preferred.

If you are a strategic hands-on risk leader, with the exceptional ability to establish and maintain strong relationships with all levels of stakeholders and want to work for a great company, apply now for immediate consideration!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49918/sr.-manager-risk/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49918

Recruiting Location : Location US-VA-Herndon

Category Risk Management

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position



Job Detail

Call Center Manager - Healthcare - Serco
Posted: Feb 24, 2022 03:22
Herndon, Virginia

Job Description

Position Description

If you love high profile and challenging projects supporting the Centers for Medicare and Medicaid Services (CMS) program - Serco has a great opportunity for you!

We are currently seeking a full-time remote Call Center Manager for our large healthcare-focused inbound call center program. The Call Center Manager role will supervise and manage day to day responsibilities for our Turnkey inbound call center operations and contractual obligations of assigned clients.

This position is being advertised for the purposes of a proposal. It is contingent upon contract award or funding award.

In this role you will:

  • Actively work with Call Center Quality and Training teams to monitor call centers performance

  • Perform statistic reports for quality and client satisfaction

  • Compile data from multiple sources to create, reconcile, and deliver performance reports

  • Develop and maintain a professional relationship with the client and responsible for day-to-day contact including updates on pending issues, current projects, feedback, and call center performance.

  • Support various areas of training, learning content development, and continuous improvement

  • Ensure the highest level of customer satisfaction and staff retention

  • Analyze and manage project risks as well as resource planning and activity

  • Create policies, procedures, documentation, and control

  • Support external/internal portals or websites

Qualifications

To be successful in this role you will have:

  • A Bachelor's degree

  • Minimum of 2 years' experience working in a call center

  • Must have the ability to work in a fast-paced environment.

  • Ability to train, monitor, and mentor team members

  • Must have excellent verbal and written communication skills.

  • Previous experience in the healthcare field

  • Limited travel to call center sites (minimum 10% travel)

Additional desired experience and skills:

  • Prior team management and supervisory experience

  • Master's degree in Healthcare Administration/Management

  • Have knowledge of the Medicare claims processing environment including operations, administration, functionality, and policy

  • Have knowledge of the Affordable Care Act and the policies surrounding the Federally Facilitated Exchanges

  • Have knowledge of the NGD and Content Viewer systems, including operations, administration, and functionality

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50033/call-center-manager---healthcare/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50033

Recruiting Location : Location US-VA-Herndon

Category Training

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Full Time Teleworking for this position



Job Detail

Software Integration Engineer II - INTEL - TS/SCI qith POLY REQUIRED - Serco
Posted: Feb 24, 2022 03:22
Columbia, Maryland

Job Description

Position Description

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.

This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.

This position is contingent upon customer requirements and/or their approval.

In this role, you willpossess the following capabilities:

  • Ability to integrate, install, configure, upgrade, compile, and support COTS/GOTS software.

  • Generate documentation for the full software stack.

  • Update software for sustainment support.

  • Basic Linux system administration skills and shell scripting.

  • Execute test codes for characterization of software performance.

Qualifications

To be successful in this role, you will have:

  • An active TS/SCI clearance with polygraph.

  • U.S. Citizenship.

  • Bachelor's Degree in Computer Science or related field and have at least six (6) years of demonstrable experience with integrating, installing, configuring, upgrading, compiling, and supporting COTS/GOTS software in a heterogeneous operating system environment.

  • OR the individual shall have five (5) years full time Computer Science directly related work that can be substituted for a degree, and have at least six (6) years of demonstrable experience with integrating, installing, configuring, upgrading, compiling, and supporting COTS/GOTS software in a heterogeneous operating system environment.

If you are interested in supporting and working with our Maryland government customer and joining a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 50004

Recruiting Location : Location US-MD-Columbia

Category Information Technology

Position Type Full-Time

Security Clearance TS/SCI Poly

Telework No - Teleworking not available for this position

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Job Detail

Acquisition Professional 2 - INTEL - TS/SCI with POLY REQUIRED - Serco
Posted: Feb 24, 2022 03:22
Columbia, Maryland

Job Description

Position Description

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! You will be on a critical team working with the customer at our Maryland location. Bring your business expertise and desire to learn new skills and make a difference with our government customer.

  • This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.

  • This position is contingent upon customer requirements and/or their approval.

Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management. Our team provides business support and expertise to include tracking program status, monitoring cost, schedule, and contract performance. You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success!

In this role, you will:

  • Draft pre-solicitation documents that reflect the Government's requirements while adhering to all applicable customer policies and federal regulations.

  • Draft acquisition strategy documents and assist the Government in implementing the strategies.

  • Advise in the interpretation and tailoring of DoD/customer acquisition regulations/memorandums.

  • Ensure affordable, supportable, and effective systems are delivered to the customer.

  • Provide assistance in analyzing and developing improved policies, plans, methods, procedures, and systems of acquisition management.

Qualifications

To be successful in this role, you will have:

  • An active TS/SCI clearance with polygraph

  • U.S. citizenship

  • A Bachelor's degree with a business or technical focus is required.

  • In lieu of a degree, DAWIA Level II in any focus area and an additional three (3) years of directly related experience for a total of eleven (11) years may be substituted OR

  • In lieu of certification, an additional three (3) years of directly related experience for a total of fourteen (14) years may be substituted.

  • Eight (8) years of demonstrated combined experience in DoD acquisition management, DoD contracting, or DoD contract management is required.

  • A minimum of two (2) years of experience in writing pre-solicitation documents in compliance with customer Policy 8-2, including annexes, or another DoD Agency's similarly guiding acquisition policy.

Additional desired experience and skills:

  • Experience in DoD source selection

If you are interested in supporting and working with our Maryland government customer and joining a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 50001

Recruiting Location : Location US-MD-Columbia

Category Purchasing

Position Type Full-Time

Security Clearance TS/SCI Poly

Telework No - Teleworking not available for this position

Campaign LPIntelJobs



Job Detail

Acquisition Professional 4 - INTEL - TS/SCI with POLY REQUIRED - Serco
Posted: Feb 24, 2022 03:22
Columbia, Maryland

Job Description

Position Description

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! You will be on a critical team working with the customer at our Maryland location. Bring your business expertise and desire to learn new skills and make a difference with our government customer.

This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.

This position is contingent upon customer requirements and/or their approval.

Serco supports the US Government customer on a long-term contract providing broad experience in DoD acquisition management, DoD contracting, or DoD contract management. Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance. You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success!

In this role, you will:

  • Draft pre-solicitation documents that reflect the Government's requirements while adhering to all applicable customer policies and federal regulations.

  • Draft acquisition strategy documents and assist the Government in implementing the strategies.

  • Advise in the interpretation and tailoring of DoD/customer acquisition regulations/memorandums.

  • Ensure affordable, supportable, and effective systems are delivered to the customer.

  • Provide assistance in analyzing and developing improved policies, plans, methods, procedures, and systems of acquisition management.

Qualifications

To be successful in this role, you will have:

  • An active TS/SCI clearance with polygraph.

  • U.S. citizenship is required.

  • Twelve (12) years of demonstrated combined experience in DoD acquisition management, DoD contracting, or DoD contract management is required.

  • A Bachelor's degree with a business or technical focus is required.

  • In lieu of a degree, DAWIA Level II in any focus area and an additional three (3) years of directly related experience for a total of fifteen (15) years may be substituted OR

  • In lieu of certification, an additional three (3) years of directly related experience for a total of eighteen (18) years may be substituted.

  • A minimum of three (3) years' experience writing pre-solicitation documents in compliance with customer Policy 8-2, including annexes, or another DoD Agency's similarly guiding acquisition policy.

  • Experience in DoD source selection.

If you are interested in supporting and working with our Maryland government customer and joining a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 50002

Recruiting Location : Location US-MD-Columbia

Category Contracts/Subcontracts

Position Type Full-Time

Security Clearance TS/SCI Poly

Telework No - Teleworking not available for this position

Campaign LPIntelJobs



Job Detail

System Engineer 2 - INTEL - TS/SCI with POLY REQUIRED - Serco
Posted: Feb 24, 2022 03:22
Columbia, Maryland

Job Description

Position Description

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! You will be on a critical team working with the customer at our Maryland location. Bring your engineering expertise and desire to learn new skills and make a difference with our government customer.

This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.

This position is contingent upon customer requirements and/or their approval.

Serco supports the US Government customer on a long-term contract providing broad expertise in DoD acquisition management, DoD contracting, or DoD contract management. Our team provides business support and expertise to include tracking program status, monitoring cost, schedule and contract performance. You will be part of a team that works closely with the customer to deliver business expertise with an emphasis on contracts, finance, and customer service. Our managers on this team are seasoned Serco personnel who are available and responsive to ensure your success!

In this role, you will:

  • Analyze user's requirements, concept of operations documents, and high-level system architectures to develop system requirements specifications.

  • Analyze system requirements and lead design and development activities.

  • Guide users in formulating requirements, advise alternative approaches, and conduct feasibility studies.

  • Provide technical leadership for the integration of requirements, design, and technology. Incorporate new plans, designs, and systems into ongoing operations.

  • Develop technical documentation.

  • Develop system Architecture and system design documentation.

  • Guide system development and implementation planning through assessment/preparation of system engineering management plans, system integration, and test plans.

  • Interact with the Government regarding Systems Engineering technical considerations and for associated problems, issues, or conflicts.

  • Hold ultimate responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.

  • Communicate with other program personnel, government overseers, and senior executives.

Qualifications

To be successful in this role, you will have:

  • An active TS/SCI clearance with polygraph.

  • U.S. citizenship.

  • Fourteen (14) years of experience as a SE in programs and contracts of similar scope, type and complexity.

  • A bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university.

  • Five (5) years of additional SE experience may be substituted for a bachelor's degree.

If you are interested in supporting and working with our Maryland government customer and joining a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 49986

Recruiting Location : Location US-MD-Columbia

Category Information Security/Cyber

Position Type Full-Time

Security Clearance TS/SCI Poly

Telework No - Teleworking not available for this position

Campaign LPIntelJobs



Job Detail

Test Engineer II - INTEL - TS/SCI with POLY REQUIRED - Serco
Posted: Feb 24, 2022 03:22
Columbia, Maryland

Job Description

Position Description

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.

This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.

This position is contingent upon customer requirements and/or their approval

In this role, you willpossess the following capabilities:

  • Assist with any or all of the Level 1 tasks as constrained by technical training and previoustesting experience

  • Conduct research into and apply knowledge of Government test and evaluation concepts andrelated engineering, acquisition, and operations activities as needed to support the T&E activities

  • Plan and Execute Performance Analysis

  • Review planned acquisition approaches to support T&E schedule alignment with decisionmaker needs for T&E support

  • Analyze performance risk areas to focus T&E planning

  • Specify, validate, and adapt Modeling and Simulation for T&E use

  • Apply Statistical Analysis of variations in performance behavior to characterize confidence inperformance estimates

  • Select, develop, & use analysis tools

  • Execute the evaluation plan on data collected by the Testing Tasks

  • Plan and Execute Performance Data Collection

  • Plan program and event level testing for collection of data required for analysis and to synchT&E events with supported decision points

  • Establish and employ Data & Configuration Management capabilities

  • Support Data Authentication group functions; and comply with program Discrepancy Reportingcriteria and processes

  • Assess operational and system performance requirements for testability and criticality to frameand prioritize T&E objectives and enable evaluation planning

  • Coordinate with program Systems Engineering (SE) and review T&E-related SE information toleverage functional analysis, system descriptions, parameter selection and dependencies, Modelingand Simulation, and initial performance risk assessments to inform evaluation planning

  • Assess operational environments and priorities for evaluation attention and scenario selection,and to coordinate user participation in T&E

  • Plan program and event level risk-tailored performance estimation and analysis of system andoperational Effectiveness and Suitability metrics & conditions; levels of T&E include inspection,demonstration, paper analysis, survey, simulation, and physical testDesign surveys for evaluation of Subject Matter Expert (SME) input and user assessments ofperformance

  • Participate in the T&E Working-level Integrated Product Team (WIPT) and/or Integrated TestTeam for coordination of evaluation plans

  • Produce Evaluation Plans (metric framework, scenarios/threads, timelines, requirements/T&Ecross-walk), Analysis Plans, Data Requirements, Risk Assessments, Evaluation Reports, Statusreports; provide input to Government T&E products (e.g., Technology Readiness Assessments, Test& Evaluation Strategy, Test & Evaluation Master Plan, T&E Plans & Procedures and TestReadiness Reports)

  • Design data sampling schemes to optimize the information/resource balance and to controltesting uncertainties

  • Select, coordinate, and calibrate Instrumentation, collection and data management tools, targets,& facilities

  • Ensure test readiness including training of test event participants re conduct of the event;equipment readiness, and security, legal, and privacy compliance arrangements

  • Participate in T&E WIPT and/or Integrated Test Team for coordination of data collection plans

  • Execute Testing and Data Collection per plan

  • Produce associated Test Plans, Procedures, and Reports/Briefings, Data Management Plan

  • Define and provide technical direction and guidance for the Level 1 tasks to the Level 0 andLevel 1 TEs assigned to the task

  • Recommend draft plans and reports from the Level 1 tasks for approval by the task leader

  • Work directly with the Government sponsor to coordinate task implementation

  • Maintain knowledge of current and evolving agency, national, and international standardsapplicable to the system development of interest

Qualifications

To be successful in this role, you will have:

  • An active TS/SCI clearance with polygraph.

  • U.S. Citizenship

  • Five (5) years experience as a TE in programs and contracts of similar scope, type and complexity is required.

  • Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management, or related discipline from an accredited college or university is required.

  • Four (4) years of additional TE experience may be substituted for a bachelor's degree.

If you are interested in supporting and working with our Maryland government customer and joining a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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New to Serco?

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ID 50005

Recruiting Location : Location US-MD-Columbia

Category Engineering

Position Type Full-Time

Security Clearance TS/SCI Poly

Telework No - Teleworking not available for this position

Campaign LPIntelJobs



Job Detail

Software Integration Engineer - INTEL - TS/SCI with POLY REQUIRED - Serco
Posted: Feb 24, 2022 03:22
Columbia, Maryland

Job Description

Position Description

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.

This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.

This position is contingent upon customer requirements and/or their approval.

In this role, you willpossess the following capabilities:

  • Ability to integrate, install, configure, upgrade, compile, and support COTS/GOTS software.

  • Generate documentation for the full software stack.

  • Update software for sustainment support.

  • Basic Linux system administration skills and shell scripting.

  • Execute test codes for characterization of software performance.

  • Provide software product ownership for HPC tools.

  • Working knowledge of CM tools, web documentation, and issue tracking.

  • Ability to work in a fast paced environment and switch between various architecturalparadigms.

  • Develop software tool plugins in the language in which the tools are written.

  • Determine the optimal, or best available, HPC configuration for customer needs.

Qualifications

To be successful in this role, you will have:

  • An active TS/SCI clearance with polygraph.

  • U.S. Citizenship.

  • Bachelor's Degree in Computer Science or related field and have at least eight (8) years of demonstrable experience with integrating, installing, configuring, upgrading, compiling, and supporting COTS/GOTS software in a heterogeneous operating system environment.

  • OR the individual shall have five (5) years full time Computer Science directly related work that can be substituted for a Bachelor's degree and have at least eight (8) years of demonstrable experience with integrating, installing, configuring, upgrading, compiling, and supporting COTS/GOTS software in a heterogeneous operating system environment.

  • An industry recognized professional certification, as defined in the TTO, may substitute as one (1) year experience. A Master's Degree in Computer Science or related field may substitute for two (2) years' experience.

If you are interested in supporting and working with our Maryland government customer and joining a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

Refer a friend for this job

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

ID 50003

Recruiting Location : Location US-MD-Columbia

Category Information Technology

Position Type Full-Time

Security Clearance TS/SCI Poly

Telework No - Teleworking not available for this position

Campaign LPIntelJobs



Job Detail

Test Engineer III - INTEL - TS/SCI with POLY REQUIRED - Serco
Posted: Feb 24, 2022 03:22
Columbia, Maryland

Job Description

Position Description

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you! Bring your technical expertise and collaborative skills to make an impact here at Serco. You will be on a critical team working with the customer at our Maryland location.

This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.

This position is contingent upon customer requirements and/or their approval.

In this role, you willpossess the following capabilities:

  • Assist with any or all of the Level 1 tasks as constrained by technical training and previoustesting experience

  • Conduct research into and apply knowledge of Government test and evaluation concepts andrelated engineering, acquisition, and operations activities as needed to support the T&E activities

  • Plan and Execute Performance Analysis

  • Review planned acquisition approaches to support T&E schedule alignment with decisionmaker needs for T&E support

  • Analyze performance risk areas to focus T&E planning

  • Specify, validate, and adapt Modeling and Simulation for T&E use

  • Apply Statistical Analysis of variations in performance behavior to characterize confidence inperformance estimates

  • Select, develop, & use analysis tools

  • Execute the evaluation plan on data collected by the Testing Tasks

  • Plan and Execute Performance Data Collection

  • Plan program and event level testing for collection of data required for analysis and to synchT&E events with supported decision points

  • Establish and employ Data & Configuration Management capabilities

  • Support Data Authentication group functions; and comply with program Discrepancy Reportingcriteria and processes

  • Assess operational and system performance requirements for testability and criticality to frameand prioritize T&E objectives and enable evaluation planning

  • Coordinate with program Systems Engineering (SE) and review T&E-related SE information toleverage functional analysis, system descriptions, parameter selection and dependencies, Modelingand Simulation, and initial performance risk assessments to inform evaluation planning

  • Assess operational environments and priorities for evaluation attention and scenario selection,and to coordinate user participation in T&E

  • Plan program and event level risk-tailored performance estimation and analysis of system andoperational Effectiveness and Suitability metrics & conditions; levels of T&E include inspection,demonstration, paper analysis, survey, simulation, and physical test

  • Design surveys for evaluation of Subject Matter Expert (SME) input and user assessments ofperformance

  • Participate in the T&E Working-level Integrated Product Team (WIPT) and/or Integrated TestTeam for coordination of evaluation plans

  • Produce Evaluation Plans (metric framework, scenarios/threads, timelines, requirements/T&Ecross-walk), Analysis Plans, Data Requirements, Risk Assessments, Evaluation Reports, Statusreports; provide input to Government T&E products (e.g., Technology Readiness Assessments, Test& Evaluation Strategy, Test & Evaluation Master Plan, T&E Plans & Procedures and TestReadiness Reports)

  • Design data sampling schemes to optimize the information/resource balance and to controltesting uncertainties

  • Select, coordinate, and calibrate Instrumentation, collection and data management tools, targets,& facilities

  • Ensure test readiness including training of test event participants re conduct of the event;equipment readiness, and security, legal, and privacy compliance arrangements

  • Participate in T&E WIPT and/or Integrated Test Team for coordination of data collection plans

  • Execute Testing and Data Collection per plan

  • Produce associated Test Plans, Procedures, and Reports/Briefings, Data Management Plan

  • Define and provide technical direction and guidance for the Level 1 tasks to the Level 0 andLevel 1 TEs assigned to the task

  • Recommend draft plans and reports from the Level 1 tasks for approval by the task leader

  • Work directly with the Government sponsor to coordinate task implementation

  • Maintain knowledge of current and evolving agency, national, and international standardsapplicable to the system development of interest

  • Provide overall leadership of the T&E task and serve as primary liaison to the government forsupporting contract coordination and task execution

  • Communicate issues and solutions to the broader government and contract managementstructure as requested by Leadership

  • Ensure the appropriate level of independence of the team from the solution provider to supportgovernment management of objectivity risk

  • Manage T&E resources and tasks; ensure quality assurance of test processes and products

  • Coordinate and integrate Evaluation and Testing tasks and products

  • Participate in T&E WIPT and/or Integrated Test Team as needed to ensure proper coordinationof T&E activities

  • Drive innovation and responsiveness to program changes and evolving T&E status to helpmanage program risk: develop alternative courses of action, work-arounds, and fall-back positionswith a recommended course of action for each risk, and monitor and re-evaluate risks at appropriatemilestones

Qualifications

To be successful in this role, you will have:

  • An active TS/SCI clearance with polygraph.

  • U.S. Citizenship.

  • Eight (8) years experience as a TE in programs and contracts of similar scope, type and complexity is required. Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management or related discipline from an accredited college or university is required.

  • Four (4) years of additional TE experience may be substituted for a bachelor's degree.

If you are interested in supporting and working with our Maryland government customer and joining a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 50006

Recruiting Location : Location US-MD-Columbia

Category Information Security/Cyber

Position Type Full-Time

Security Clearance TS/SCI Poly

Telework No - Teleworking not available for this position

Campaign LPIntelJobs



Job Detail

Highway Safety Operator I - Serco
Posted: Feb 24, 2022 03:22
San Antonio, Texas

Job Description

Position Description

Join Serco as a HERO Operator in San Antonio, Texas!

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.

You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily.

In this role, you will:

  • Assist motorists and perform incident management services during assigned shifts.

  • Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.

  • Services include, but are not limited to:

  • Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested

  • Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents

  • Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene

  • Changing flat tires

  • Adding air to low tires

  • Adding gasoline

  • Adding water to radiators

  • Providing battery jump starts

  • Perform vehicle push maneuvers when able

  • Calling for towing service or emergency service

  • Transporting stranded motorists to a safe location off the roadway

  • Providing cell phone service

  • Providing drinking water to stranded motorists

Qualifications

To be successful in this role you will have:

  • High school diploma or its equivalent

  • Valid driver's license with good driving record

  • Available to work various shifts, weekends, and holidays

  • Able to speak English language (Bilingual is plus)

  • Physically able to work in outdoor environment and lift/carry 50+ lbs

  • Physically able to access the underside of a vehicle

  • Physically able to walk 300 yards unassisted

  • Minimum age requirement of 21

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen

Additional desired experience and skills:

  • Minor vehicle maintenance knowledge

If you are interested in supporting the TxDOT mission and making the roadways safer for the travelling public, submit your application now for consideration.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50046/highway-safety-operator-i/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 50046

Recruiting Location : Location US-TX-San Antonio

Category Other

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

Fleet Mechanic I- Preventative Maintenance Technician- Mobile - Serco
Posted: Feb 24, 2022 03:22
Colorado Springs, Colorado

Job Description

Position Description

Join Serco as a Fleet Mechanic I in Colorado Springs, CO! Starting hourly rate from$19.40 to $29.00 based on experience and qualifications

Schedule will be 2 nd shift, 3:00-11:30pm Monday through Friday. Overtime eligible. Oppurtunities for advancement. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don't want to miss this opportunity!

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

Serco supports a large municipal and utility equipment fleet (4,000+ units) performing preventative maintenance, diagnosing and repair of a diverse equipment set (light, medium and heavy-duty diesel/gas cars/trucks; off-road construction equipment, snow plows, ATVs, Motorcycles, Generators, VAC trucks, and ancillary equipment). You will be part of a team that has been voted one of the best 10 service companies to work for in the United States for the last 5 years!

In this role, you will:

  • Perform operational and functional inspections, repairs and maintenance on fleet vehicles and equipment

  • Perform inspections, repairs, and maintenance on a variety of powered, non-powered equipment, and vehicles

  • Ability to learn to work on a diverse equipment set, which includes mowers, cranes, backhoes, trailers, trenchers, bulldozers, excavators, wood chippers, asphalt laying equipment, diggers and pole setting equipment, aerial manlifts, cranes, medium and heavy trucks and mounted/non-mounted attachments.

  • Operate and perform diagnosis on equipment, maintain and repair hydraulic systems, routes and replaces hydraulic lines, check system for leaks and proper operation.

  • Perform diagnosis and repair of complex electrical systems.

  • Perform minor welding repairs when required.

  • Perform routine vehicle and equipment preventive maintenance inspections by conducting DOT inspections, inspect brakes for wear, check tire tread depths, check lights, check electrical components, replaces fluids, etc.

  • Provide clear and accurate information when entering work order data into a fleet maintenance system

  • A certain degree of creativity and latitude is expected.

  • Work under general supervision and is a self-starter.

  • The list of duties does not include ALL duties that may be assigned to this position.

Qualifications

To be successful in this role you will have:

  • At least 1 - 3 years of related experience on heavy on and off-road equipment (Automotive and/or Diesel training can be substituted for work experience)

  • High school diploma or its equivalent

  • Valid driver's license with good driving record and ability/desire to obtain a CDL within 6 months of hire

  • Basic Windows System and Microsoft Office Knowledge

  • Must be able to effectively communicate with customers

  • Must possess necessary skills to operate and interpret diagnostic equipment

  • Candidates must provide common technician hand tools

  • ASE Certifications preferred or capable of gaining certifications within 12 months of hire

Additional desired experience and skills:

  • Class B CDL, unrestricted

  • Diesel or Automotive vocational/technical school diploma or certifications

  • Hydraulic experience preferred

  • Combination of Cummins, CAT, International, Allison, Vermeer, Sweeper, Ford, GM, etc. training/certification and/or 1 to 3 years of experience

  • Welding Certification and/or 1 to 3 years of experience

What we offer:

  • Pay rates above market average for your area with annual increases and promotion potential

  • Allowances for safety boots, tools, and safety glasses

  • 2 weeks of uniforms, including wet and cold weather gear and all required PPE and shop gear

  • Free and paid training

  • License and inspection cost reimbursement as well as tuition reimbursement for industry schools

  • ASE testing reimbursement

  • Well-equipped shops that are regulatory compliant with excellent security

Serco's Comprehensive Benefit Program Includes:

  • Health/ Dental/ Vision / life insurance with multiple program options to fit your needs

  • Short and long term disability

  • A combination of vacation, holiday, and sick/personal time off equaling 30 paid days off annually

  • Tuition reimbursement

  • Access to Free job training and development tools

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen

In compliance with Colorado's Equal Pay for Equal Work Act, the salary range for this role is $19.40 to $29.00; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

If you are interested in supporting the Serco mission, submit your application now for consideration.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 50016

Recruiting Location : Location US-CO-Colorado Springs

Category Technician

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

Air Traffic Ctrl Spec Terminal - Modesto, CA (MOD) - Serco
Posted: Feb 23, 2022 04:42
Modesto, California

Job Description

Position Description

Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Modesto, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team.

Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.

Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include:

  • Answering radio calls from arriving and departing aircraft.

  • Issuing landing/takeoff instructions.

  • Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.

  • Issuing air traffic clearances.

  • Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.

  • Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.

  • Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.

  • Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.

  • Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.

  • Coordinating with and issuing instructions to airport vehicles and personnel.

  • Maintaining and disseminating records of daily operations

  • Other duties as assigned

The rate of pay for this position is $31.81 per hour.

Qualifications

Applicants must:

  • Be available for work within 60 days.

  • Have a current FAA Class II Medical Certificate (FAA Form 8500-9).

  • A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/ .

  • Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant -must have satisfactorily served as an air traffic control tower operator with a facility rating...for at least 6 months...-, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.

  • A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/

  • Be eligible to work for Serco under the Federal Immigration Laws

  • Verify education and employment references from previous employer(s) including release of drug and alcohol records.

  • Receive a negative result on a pre-employment drug screen.

  • Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.

  • Establish proof of identity and eligibility to work in the United States.

If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 49957

Recruiting Location : Location US-CA-Modesto

Category Aviation

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

Project Manager - Herndon, VA - Serco
Posted: Feb 23, 2022 04:42
Herndon, Virginia

Job Description

Position Description

Serco is seeking a Project Managerto join our talented and fast-paced team supporting millions of people applying for healthcare coverage via the Federal Facilitated Marketplace (Marketplace).As a project manager, you will manage all aspects of project delivery, providing guidance and influencing adherence to established best practices, processes and timelines to drive successful outcomes.

Full-time remote work is currently in effect due to the pandemic. When it is safe to return to work, this role will primarily be located in Serco's Herndon, VA office with option for part-time telework.

Duties and Responsibilities

  • Manage multiple simultaneous medium-large size projects from inception to completion.

  • Coordinate with all the product line managers and other cross functional project stakeholders in all the aspects of project delivery.

  • Utilizes project resources in understanding and assisting in the definition of project scope, objectives, and priorities.

  • Analyze dependencies within the project as well as other active efforts on the program.

  • Responsible for getting a buy-in from all stakeholders in service delivery, operations, quality and IT to ensure a seamless deployment.

  • Manage and builds project schedules/plans to support project delivery

  • Utilize established mechanisms for monitoring and reporting the project progress to senior leadership and client.

  • Ensures projects are completed on time and schedule following established procedures and contract expectations.

  • Plan for potential risks on the assigned projects, create mitigation and contingency plans accordingly to minimize impacts to the delivery of simultaneous project efforts.

  • Communicate with senior leadership and client representatives concerning project delivery or scheduling conflicts.

  • Creates daily/weekly status reports highlighting project status for team and leadership.

  • Has teamwork approach to conflict resolution, inter-group activities.

  • Operates with minimal level of supervision and able to make timely and sound decisions.

Qualifications

To be successful in the role, you will have:

  • Bachelor's degree in Computer Science, IT, Business Management or other, with 5-7 years of relevant experience managing mid to large size projects.

  • Experience managing software development projects.

  • Experience creating project schedules using Microsoft projects.

  • Demonstrated understanding of Project Management tools and best practices.

  • Excellent written and verbal communication skills, in client facing and internal roles

  • Excellent organizational skills including attention to detail and multitasking skills

  • Flexible with proven ability to adapt to shifting priorities, demands and timelines through excellent analytical and problem-solving capabilities.

  • Experience working both independently and, in a team-oriented, collaborative environment.

  • Proficient with various software programs like Microsoft Office (Word, Excel, PowerPoint, Visio), JIRA, Confluence, SharePoint.

Additional desired experience and skills:

  • Project Management Professional (PMP) certification is a plus

  • Experience managing Agile and Waterfall SDLC

  • Scrum Master Certification is a plus

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49994/project-manager---herndon%2c-va/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49994

Recruiting Location : Location US-VA-Herndon

Category Project/Program Management

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position



Job Detail

Air Traffic Ctrl Spec Terminal - Bethel, AK (BET) - SIGN ON BONUS OFFERED - Serco
Posted: Feb 23, 2022 04:42
Bethel, Alaska

Job Description

Position Description

  • The rate of pay for this position is $37.26 per hour.

  • Generous Cost of Living Allowance (COLA) provided.

  • COLA is paid as a percentage of the hourly rate for all hours worked.

  • Relocation allowance provided.

  • Retention bonus plan available.

  • WE OFFER A $4,000.00 SIGN ON BONUS

Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Bethel, AK! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team.

Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.

Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include:

  • Answering radio calls from arriving and departing aircraft.

  • Issuing landing/takeoff instructions.

  • Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.

  • Issuing air traffic clearances.

  • Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.

  • Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.

  • Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.

  • Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.

  • Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.

  • Coordinating with and issuing instructions to airport vehicles and personnel.

  • Maintaining and disseminating records of daily operations

  • Other duties as assigned

Qualifications

Applicants must:

  • Be available for work within 60 days.

  • Have a current FAA Class II Medical Certificate (FAA Form 8500-9).

  • A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/ .

  • Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant -must have satisfactorily served as an air traffic control tower operator with a facility rating...for at least 6 months...-, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.

  • A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/

  • Be eligible to work for Serco under the Federal Immigration Laws

  • Verify education and employment references from previous employer(s) including release of drug and alcohol records.

  • Receive a negative result on a pre-employment drug screen.

  • Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.

  • Establish proof of identity and eligibility to work in the United States.

If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 49912

Recruiting Location : Location US-AK-Bethel

Category Aviation

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

Air Traffic Manager - Fullerton, CA (FUL) - Serco
Posted: Feb 23, 2022 04:42
Fullerton, California

Job Description

Position Description

Are you an air traffic controller or manager looking for a management position and a challenging and exciting career? Serco has a great opportunity for you located in Fullerton, CA! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team.

Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.

Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. A manager must rely on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is expected. Managers lead and direct the work of others to accomplish the daily operation of the facility. Duties include:

  • Reporting to the Area Manager.

  • Supervising

  • Scheduling

  • Overseeing and directing training for controllers.

  • Ensuring that all reporting requirements are met.

  • Ensuring all facility directives and Standard Operating Procedures (SOP) are followed.

  • Acting as a liaison with airport management and FAA at local levels.

Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS's are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include:

  • Answering radio calls from arriving and departing aircraft.

  • Issuing landing/takeoff instructions.

  • Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.

  • Issuing air traffic clearances.

  • Providing advice based on their own observations and information from the National Weather Service, IFR control facilities, flight service stations, pilots, and other sources.

  • Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.

  • Transferring control of aircraft to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.

  • Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.

  • Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.

  • Coordinating with and issuing instructions to airport vehicles and personnel.

  • Maintaining and disseminating records of daily operations.

  • Other duties as assigned

The rate of pay for this position is $41.07 per hour.

Qualifications

Applicants must:

  • Be available for work within 60 days.

  • Have a current FAA Class II Medical Certificate (FAA Form 8500-9).

  • A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/ .

  • Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant -must have satisfactorily served as an air traffic control tower operator with a facility rating...for at least 6 months...- or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.

  • A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/

  • Be eligible to work for Serco under the Federal Immigration Laws

  • Verify education and employment references from previous employer(s) including release of drug and alcohol records.

  • Receive a negative result on a pre-employment drug screen.

  • Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.

  • Establish proof of identity and eligibility to work in the United States.

If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49958/air-traffic-manager---fullerton%2c-ca-%28ful%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49958

Recruiting Location : Location US-CA-Fullerton

Category Aviation

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

Fleet Service Manager - Serco
Posted: Feb 23, 2022 04:42
Grand Rapids, Michigan

Job Description

Position Description

Join Serco as a Fleet Service Manager in Grand Rapids, MI!

As experts in fleet management, we provide custom solutions to help our customers increase their fleet availability, extend unit lifecycles, and improve critical safety and performance metrics. Our business process expertise and advanced information systems provide the visibility required to optimize maintenance and inspections, increase fleet uptime, and provide for effective capital planning.

The Fleet Service Manager works under direction of the Vice President of Fleet to establish comprehensive objectives and strategies for their assigned site. The Fleet Service Manager is responsible for ensuring that the assigned fleet is maintained in a safe and efficient manner. The Fleet Service Manager is also responsible for the efficient operation of the assigned maintenance shops.

In this role, you will:

  • Lead the daily maintenance operations for multiple shops and a fleet of more than 500 units

  • Make daily decisions on how to effectively repair vehicles and equipment and direct the work of up to 10 technicians

  • Have daily communications with our customer and vehicle operators keeping them constantly informed about repair costs, schedules, and fleet related activities

  • Provide direction to our staff communicating with them on key aspects of our performance and company initiatives

  • Serve as the primary onsite leader

Qualifications

To be successful in this role you will have:

  • At least 5 years of related experience

  • High school diploma or its equivalent

  • Be organized, self-motivated and highly principled with superior interpersonal communication skills to effectively motivate staff, promote professionalism and develop good working relationships at all levels.

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen

If you are interested in supporting the Serco mission, submit your application now for consideration.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/50012/fleet-service-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 50012

Recruiting Location : Location US-MI-Grand Rapids

Category Other

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

Diesel Mechanic - Serco
Posted: Feb 23, 2022 04:42
Harrisburg, Pennsylvania

Job Description

Position Description

Join Serco as a Diesel Mechanic in Harrisburg, PA. Starting hourly rate from $26-$30 based on experience and qualifications.

Schedule will be 2 nd shift, 3:00-11:30pm Monday through Friday. Overtime eligible. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don't want to miss this opportunity!

Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S.

Join our team who:

  • Have well-equipped and well-maintained shops with excellent physical security.

  • Develop relationships with customer operators who are respectful and professional.

  • Become a part of our customer's family.

  • Trust and empower you to participate in all shop work decisions.

  • Have excellent diagnostic tools and technical resources available for every need.

  • Can count on qualified and responsive support for all job needs (parts, training, tools, technical assistance, and more.)

In this role, you will:

  • Operate automotive & diesel vehicles and construction and material handling equipment.

  • Inspect, diagnose, and repair bucket truck and digger derrick hydraulic systems

  • Perform engine, electrical and drivability diagnostics/repair.

  • Perform PA state inspections and manufacturer recommended services.

  • Diagnose and repair aftertreatment systems.

  • Provide clear and accurate information when entering work order data into a fleet maintenance system.

  • Be responsible for scheduling and prioritizing work derived from driver reports and planned maintenance.

  • This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

Qualifications

To be successful in this role you will have:

  • At least 5 years of related experience.

  • High school diploma or its equivalent.

  • Valid driver's license with good driving record.

  • Customer focused, strong work ethic and positive.

  • Be a safety oriented individual.

  • CDL B license and PA Class VII inspection license is required but can be obtained after employment begins and training and reimbursement for both will be provided.

  • Candidates must provide truck technician hand tools.

  • Diesel vocational/technical school certifications desired.

What we offer:

  • Serco offers highly competitive rates and benefits.

  • Allowances for boots, tools, and safety glasses.

  • 2 weeks of uniforms, including wet and cold weather gear and all required PPE and shop gear.

  • Free and paid training.

  • License and inspection cost reimbursement as well as tuition reimbursement for industry schools.

  • ASE testing reimbursement.

  • Well equipped, safe and regulatory compliant shops with excellent security.

Serco's Comprehensive Benefit Program Includes:

  • Health/ Dental/ Vision / life insurance with multiple program options to fit your needs.

  • 401K.

  • Short- and long-term disability.

  • A combination of vacation, holiday and sick/personal time of 25 paid days off annually.

  • Tuition reimbursement.

  • Free job training and development.

  • Many other benefits and career opportunities with a large, international corporation.

If you are interested in joining the Serco team, submit your application today!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49999/diesel-mechanic/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49999

Recruiting Location : Location US-PA-Harrisburg

Category Technician

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

Submarine Acquisition Program Manager - Serco
Posted: Feb 23, 2022 04:42
Washington, District Of Columbia

Job Description

Position Description

Submarine Acquisition Program Manager

If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you! This position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco-NA has an opening for a program manager with submarine EDO or AP expertise to support an active contract with the U.S. Navy in the Washington, DC area. The individual should have a Navy nuclear propulsion background.

Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.

John Cottingham, former submarine commanding officer, https://www.linkedin.com/in/johnmcottingham , leads this high-performing contractor team supporting NAVSEA. This Team Submarine's Program Office is responsible for the strategic planning and supporting of acquisition of New Construction Submarines, and is of high visibility, therefore will require development of strategic communications of significant political importance with Congress and the Office of the Secretary of Defense (OSD).

In this role, you will:

  • Contribute to a program with international implications and which is of high Congressional interest.

  • The Program Manager will be a customer contact for activities, regularly meeting with and updating the customer on project status.

  • Establish and maintain effective relationships with Program Office leadership.

  • Lead strategic assessments and develop strategic plans for execution.

  • Provide acquisition management planning and execution support

  • Be the single point of contact on all contract management support related issues, including required reports and presentations to the program manager and deputy program manager, responsible for quality control and timeliness.

  • Provide financial and management support to TI Manager to assist in budget development for the contract.

  • Additional responsibilities for the Program Manager include but are not limited to:

  • Delivering the technical performance within cost and schedule parameter through completion of the contract.

  • Managing the technical and administrative staff and providing ongoing direction in the performance of the assigned program.

  • Developing and monitoring program plan including time and cost estimates, ensuring delivery of project outputs on schedule and within funding.

  • Leading technical discussions for project reviews, including preparing and delivering formal briefings.

  • Perform additional duties and responsibilities as assigned.

Qualifications

To be successful in this role, you will have:

  • Outstanding oral and written communications skills.

  • Be a customer-oriented team leader.

  • A current or active DoD Secret clearance.

  • A Bachelor's degree in a technical discipline.

  • Fifteen years years professional experience in program/project management

  • Experience as a Nuclear-trained Submarine Officer, Engineering Duty Officer, or Acquisition Professional.

  • Active-duty experience supporting submarine acquisition.

  • Desired knowledge of Program Management, including the acquisition process, the budgeting process and financial tracking (Earned Value Management (EVM) and other metrics), funding execution, and the contracting process.

If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49993/submarine-acquisition-program-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49993

Recruiting Location : Location US-DC-Washington

Category Project/Program Management

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Campaign LPMETS



Job Detail

Naval Aviation Systems Engineer - Serco
Posted: Feb 23, 2022 04:42
Washington, District Of Columbia

Job Description

Position Description

Navy Aviation Systems Engineer

If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you! The Naval Aviation Systems Engineer role will be on a dynamic team at our client's site in Washington, D.C. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.

Serco is seeking an energetic self-starter who wants to be part of a new ship building program to support our Navy customer's Program Office. Our team supports the customer in the design, construction, and test of the U.S. Navy's new Fast Frigate warship. Reporting to the Serco Systems Integration Lead, the Aviation Systems Engineer will lead the integration of all aviation systems to be delivered to project for integration into the platform.

In this role, you will:

  • Interface directly with government customers, PARMs, and the shipbuilder to gain an understanding of the aviation system requirements and specifications.

  • Work with clients, users, and management to identify areas of concern, resolve issues and support integration efforts within the Aviation systems enclave.

  • Work with government clients to identify and manage system risks within the Aviation systems portfolio.

  • Assist the U.S. Navy test team in developing test scripts that will verify the proper functionality of the aviation systems within controlled lab test environments.

  • Develop briefing presentations and other written reports of analysis, and findings for briefing to government clients.

Qualifications

To be successful in this role, you will need to have:

  • A current or active DoD Secret clearance.

  • A Bachelor's degree in engineering plus five to seven years of Naval Aviation experience. In some cases, educational requirements may be adjusted or waived for more than 10 years applicable work experience. In those cases, references will be required to validate experience cited.

  • Five to eight years of professional coding experience with object-oriented programming languages.

  • Ability to work within a team environment reporting findings and analysis back to the team both orally and in writing.

  • Excellent interpersonal and communications skills necessary to function within a team environment.

  • Direct experience with Naval aviation systems a plus.

If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/49952/naval-aviation-systems-engineer/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 49952

Recruiting Location : Location US-DC-Washington

Category Engineering

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPMETS



Job Detail

Sr. Marine Welder - Serco
Posted: Feb 23, 2022 04:42
Mayport, Florida

Job Description

Position Description

Serco is looking for an Senior Marine Welder team member to join a high-profile and challenging project supporting the US Navy. The Senior Marine Welder will be on a dynamic team, supporting our C5ISR system installations. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Sailors.

You will be part of a team that works closely with the customer and other Serco team members to deliver high technology performed onboard U.S. Naval Ships and military installations.

In this role, you will:

  • Interpret specifications, drawings, blueprints, shop job orders and, process sheets.

  • Use a variety of ARC and gas welding equipment to fabricate or repair products such as foundations, cable collars, cable/pipe/vent hangers, cable tubes penetrations, studs, etc.

  • Perform related task such as thermal cutting (PLASMA or TORCH) and grinding.

  • Have knowledge of commonly used concepts, practices, and procedures within a particular field.

  • Assign work to qualified personnel.

  • Train new shop personnel on machinery, tools and test equipment required for quality construction of products.

  • Work onboard U.S. Naval Ships and military installations in an area that is somewhat uncomfortable due to drafts, noise, temperature variation and the like and with equipment where carelessness would probably result in minor cuts, bruises, muscle strains, serious injury, or death.

Qualifications

To be successful in this role, you will:

  • A High School Diploma or equivalent and 8-10 years of AIT experience.

  • Be familiar with NAVSEA, standard concepts, practices, and procedures within the field of electrical repair, fabrication, and installation.

  • Get respirator qualified and wear proper PPE throughout their work shift.

  • Be certified in the following process: GMAW, SMAW, FCAW, and TIG.

  • Have own tools of the trade and able to pass precertification company weld test.

  • Must complete successful qualification in the following Serco Welding Procedures within 30 calendar days of starting date:

Succesfully pass 3 positions in FCAW steel

Succesfully pass 3 positions in FCAW stainless steel

Succesfully pass 3 positions in GMAW aluminum

Succesfully pass 3 positions in GTAW steel

Succesfully pass 3 positions in GTAW stainless steel

Succesfully pass 3 positions in GTAW aluminum

  • Candidate must be willing to travel up to 50% to various work sites.

  • Must be able to work in high heat spaces, climb shipyard dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift 50 pounds with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position.

  • Attention to safety critical.

  • This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens, be able to obtain gain access to shipyards (NAVSTA & DBIDS), undergo a background investigation and pass a drug screening.

If you are interested in supporting and working with our team across the globe on a passionate, talented, and diverse Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49966

Recruiting Location : Location US-FL-Mayport

Category Production/Skilled Trade/Warehouse

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position



Job Detail

Communications and Media Specialist (Healthcare) - Serco
Posted: Feb 23, 2022 04:42
Falls Church, Virginia

Job Description

Position Description

If you love engaging in high profile and challenging projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! The communication position will be part of a dynamic team supporting the Defense Health Agency (DHA) in Falls Church, VA, where communications strategies and messaging contribute to the quality of life of nearly 10 million military personnel, their families, and veterans every day.Bring your expertise and collaborative skills to make a positive impact on the security of our nation.

The DHA Director of Communications is seeking for a mid-level experienced Communications or Public Relations Specialist, with experience as a media coordinator for Defense Health organizations, to create and manage health affairs content for a diverse array of media/publications.You will partner with a creative team of skilled professionals within a larger multi-disciplined communications organization to identify communications requirements and create and edit content to support MHS strategic initiatives. Published content will be used across MHS communications outputs for planning, media, web, and outreach/external events .

The DHA Strategic Communications Directorate integrates the research, planning, execution, and evaluation of all Military Health System (MHS) public affairs and communications programs across multiple communications channels and disciplines to a wide variety of stakeholders and audiences at the national and global levels, including all military hospitals and clinical facilities, the Assistant Secretary of Defense for Health Affairs, the Joint Staff, the Veterans Administration, and Congress.You will be part of a 40-person team that works closely with our DHA customer, Serco teammates and other partners to deliver effective communications content and analysis.

To be successful in this role, you will:

  • Produce media and press advisories, media assessments for reach and impact, and media event coordination.

  • Plan, develop, edit, participate in media engagement strategies.

  • Produce daily and weekly reports covering media activity that impacts your stakeholders and audiences.

  • Collaborate with the Communications Division team to inform focus area of articles, identify subject matter experts, and determine outreach to appropriate DHA staff offices or MHS component organizations.

  • Provide daily, weekly and ad-hoc executive products synthesizing external media coverage of health care and the military health system.

  • Provide developed content and coordinate activities to respond to media queries.

Candidates must be located in or around Washington, DC metro area. Remote is permitted.

Qualifications

In this role, you will have:

  • 5 + years' experience and proficiency in strategic communications

  • Bachelor's degree in Communications, Marketing, English, Journalism, or related field. Minimum of 5 years of related work experience in content development, writing and editing content for various mediums.

  • The ability to cooperate with other writers and editors to complete projects and give feedback on writing projects.

  • Proficient in all Microsoft Office applications.

  • Effective communication skills as well as excellent writing and editing skills.

  • The ability to handle multiple projects concurrently.

  • Must be US Citizen and able to obtain and maintain a public trust clearance.

Addition desired skills and qualifications:

  • Public Health or health care administration experience or expertise.

  • Experience with DHA, VHA or DoD is a plus

  • Comfort working at client offices and participating in internal corporate quality assurance processes.

Candidates must be located in or around Washington, DC metro area. Remote is permitted.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49898

Recruiting Location : Location US-VA-Falls Church

Category Communications/Public Relations

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain public trust

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPWBB



Job Detail

Navy Combat Systems Analyst - Serco
Posted: Feb 22, 2022 05:22
Norfolk, Virginia

Job Description

Position Description

If you love high profile and challenging programing projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you!

Serco is seeking a Military Analyst to provide Combat Systems (CS)/C4I waterfront support during CG/LSD ship class modernization availabilities and reactivation; Report the status of pre-planning, production, financial, testing, restoration, and completion of modernization work accomplished by Master Ship Repair (MSR) Shipyards and Alteration Installation Teams (AIT's). These activities require interface with the responsible Naval Supervising Activity (NSA) for all MSR production and various Naval Commands and Type Commanders for AIT work and iInterfaces with equipment OEMs for systems on Navy Ships.

You will be a part of a nice size team that works closely with our Customer and other Serco teams to deliver quality systems. Bernerd Zwahlen has led this team for more than 5 years; he possesses 20 years of experience supporting shipyard modernization; and is a Navy veteran. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.

The Combat Systems Analyst is responsible for monitoring the execution of the Modernization work package and reactivation process; Works with responsible NSA to understand and identify all work that has been accomplished and planned production dates for completion; Serves as a technical advisor to coordinate (via conferences, meetings, correspondence, etc.), the work of a number of organizations engaged in various equipment-related functions such as supply support, maintenance, and repair; and Provides technical data necessary to establish deadlines and phase programs in and out, and to resolve wide-ranging sensitive or potentially difficult issues.

In this role, you will:

  • Provide CS/C4I waterfront support as required to ensure accuracy of production events/milestones as stated by MSR and Navy field activities.

  • Review integrated project schedule and provide recommendations to PMS 407.

  • Provide independent assessment/verification of production schedules/progress of industry and Navy field activities via bi-weekly status reports.

  • Develop and continually update progress of consolidated master production, test and sea trial schedules.

  • Assist ship's Commanding Officer in assessing crew training requirements.

  • Coordinate and implement all technical efforts to support the pre-planning and execution of NAVSEA modernization and reactivation for CG/LSD ship class modernization availabilities. Includes identification of alteration work packages, repair work, work specifications, design requirements, alteration material requirements, reactivation requirements, and identification of all required ILS.

  • Monitors all CS/C4I testing efforts with responsible NSA and applicable Navy sponsoring Commands. Schedule is determined by the Entitled Process Milestones and milestone dates set forth by the NSA and ship.

  • Participate in Lessons Learned conference and other post-installation meetings, i.e., Hot Washes and Modernization Execution Reviews.

  • Demonstrate superior writing and presentation skills to develop briefings, documents, papers, conceptual, and analytical reports for clients.

  • Maintain and complies with security procedures in the performance of duties.

  • May provide direction, training, and assistance to other Program Manager Representative support personnel, as an expert in a particular field of endeavor.

  • Perform additional duties and responsibilities as assigned.

Qualifications

To be successful in this role, you will have:

  • An active DoD Issued Secret Security clearance is Required.

  • Bachelor's degree in engineering or a related scientific discipline plus 5 to 7 years relevant work experience. Master's degree preferred.

  • In some cases, educational requirements may be adjusted or waived for more than 15 years of applicable work experience. Work experience may be adjusted based on education, or highly specialized knowledge or uniquely applicable experience for positions involving new technology or labor market shortages as reflected by market survey data.

  • Recent ship pre-commissioning and/or ship reactivation experience highly desired.

  • Former ship pre-commissioning Senior Enlisted, Division Officer or Department Head, Aegis STO, Weapons Officer, Combat Systems Officer are highly encouraged to apply.

Additional desired experience and skills:

  • Project Engineering.

  • Advanced knowledge of relevant tools, equipment, hardware, and software.

  • Effective customer and organizational level communication, presentation, and interpersonal skills.

  • Computer literate and proficiency in Microsoft applications.

  • Excellent communication, interpersonal and presentation skills.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49925

Recruiting Location : Location US-VA-Norfolk

Category Other

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Campaign LPMETS



Job Detail

Benefits Administrator - Serco
Posted: Feb 22, 2022 05:22
Fairfax, Virginia

Job Description

Position Description

If you love a high energy and professional environment - Serco has a great opportunity for you! The Benefits Administrator position on our FRTIB Operations Center contract is Located in Fairfax Va.

The FRTIB administers the Thrift Savings Plan, the world's largest tax-deferred, defined contribution plan in support of over 6 million participants. This 401(k) type plan, similar to private sector plans provides roughly 91% of civilians and 61% of uniformed service members the opportunity to save for retirement. The FRTIB's mission is to administer the TSP solely in the interest of its participants and beneficiaries.

Benefits Administrators are responsible for reviewing, analyzing, and processing transactional Death Benefit Claim form documents for TSP participants. Administrators review death benefits documents for validity in accordance with the Code of Federal Regulations (CFR) and Federal Retirement Thrift Investment Board (FRTIB) policies and guidelines. This includes making numerous telephone calls daily, researching and reviewing accounts, using independent judgment to resolve conflicting information and complex case scenarios, data entry, sending appropriate notices, and communicating with various entities (e.g. the FRTIB, governmental agencies, law firms, participants, and potential payees).

In the Benefits Administrator role you will:

  • Thorough and comprehensive working knowledge of the particular area of work responsibility assignment.

  • Must have attention to detail and time management skills, and will be responsible for maintaining a case load of up to 150 accounts at one time.

  • Validity determinations and communications are made by the Administrator and are confirmed by a quality control/verification Benefits Administrator. Any claims meeting a specific set of conditions will be verified by two Benefits Administrators.

  • Position may require the Benefits Administrator to function in a verification/quality control capacity by reviewing determinations made by other Administrators (to include either initial verification or secondary verification responsibilities) as well as notice verification.

  • Position may also require review of legally related documents submitted as part of the Death Benefit Claim (to include but not limited to trusts, small estates, adoption paperwork, next-of-kin submissions, and disputes).

  • Works under the direct supervision of a team lead and manager as applicable; may supervise an assigned workflow.

  • Case research to ensure all pertinent information is obtained, any information deficiencies are resolved and to validate the information received utilizing systems applications.

  • Interpreting guidance provided by the FRTIB in accordance with the Code of Federal Regulations and applying the regulations, directives, and interpretations to determine the validity of incoming documents required by the specific workflow.

  • Providing timely responsive customer service to various inquiries from multiple sources and stakeholders, such as participants, confirmed or potential payees, legal representatives, and financial institutions.

  • Coordination, tracking and reporting within assigned workflows or between workflows

  • Ensures work is processed in a timely manner according to the requirements of the specific business function assignment.

  • Communicates effectively both orally and in writing with the FRTIB and TSP Call Centers to provide information and obtain additional information pertinent to resolution of the legal case. The analyst will be required to communicate with participants, attorneys, third parties, financial institutions, government agencies, and potential (as well as confirmed) payees in accordance with the Privacy Act.

  • Performs other duties of a similar nature or level.

Qualifications

To be successful in this role, you will have:

  • Bachelor's degree and 1-3 years of relevant experience; Additional 4 years of related experience can be consiered in liue of a degree.

  • Strong analytical skills.

  • Familiarity with the U.S.C., C.F.R., the Privacy Act; or other regulations.

  • Paralegal certificate or knowledge /experience with legal documents preferred.

  • Strong communication (written and verbal) skills required to communicate effectively with participants and potential payees

  • Attention to detail and strong organizational skills.

  • Strong customer service skills.

  • Self-motivated, dynamic work ethic to ensure maximum customer satisfaction is delivered.

  • Commitment to excellence in all work situations.

  • Working knowledge and experience of computer applications, including MS Office, and/or business office systems.

  • Multi-tasking and prioritizing competing deadlines.

  • Handling difficult and sensitive situations, using sound and independent judgment within general policies and guidelines.

  • Communicating effectively with co-workers, superiors, the general public, and others sufficient to exchange or convey information.

  • Must be able to obtain and maintain a Public Trust clearance.

If you are interested in supporting and working with our FRTIB Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49967

Recruiting Location : Location US-VA-Fairfax

Category Human Resources

Position Type Full-Time

Security Clearance Other

Clearance Details Public Trust

Telework Yes - May Consider Occasional/Part Time Teleworking for this position



Job Detail

Logistics Analyst III - Serco
Posted: Feb 22, 2022 05:22
Virginia Beach, Virginia

Job Description

Position Description

If you love high profile and challenging programing projects supporting the Defense Logistics Agency - Serco has a great opportunity for you! This Logistics Analyst III will be assisting the Logistics Division across other contracts as needed. Bring your expertise and collaborative skills to make an impact towards our military defense.

Serco supports the Defense Logistics Agency as a prime for their DLA CMS contract. Our team ensures the safety of the military employees and to allow them to perform their missions successfully.

Visit this link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco .)

You will be part of a team that works closely with the customer and other Serco teams that have been recognized by the DLA and the industry for their outstanding contributions to the contract and program.

In this Logistics Analyst III role, you will:

  • Analyze supply chain processes and architecture and provide recommended strategic-level courses of action for improvement.

  • Provide change management support.

  • Apply knowledge of laws, policies, regulations, and precedents applicable to logistics planning and program execution/sustainment.

  • Provide input into policy changes and facilitate those changes as required.

  • Develop briefings, documents, and other communications for senior management staff.

  • Facilitate meetings or conferences for strategic initiatives and improvements.

  • Apply detailed knowledge and experience with Logistics Commands framework and concept for planning and execution in the following areas:

  • Strategic Planning

  • Metrics Development and Management

  • 3PL Management

  • Demand Forecasting

  • Allowance Setting

  • Provide project and change management supportConduct root-cause investigations and conduct Value Stream Mapping (VSM) to develop Courses of Action (COAs) and Plans of Actions and Milestones (POA&M)

Qualifications

To be successful in this Logistics Analyst III role, you will be required to have:

  • An active Public Trust and ability to obtain SECRET Level Security Clearance

  • Minimum of ten to twelve (10-12) years' experience across a broad range of logistical assignments.

  • 5+ Years' experience in a logistics leadership role

  • Bachelor's degree - Preferably in Operation Management

  • Certified PMP

  • Microsoft Office Suite Power User

  • The ability to travel = 10%

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 49916

Recruiting Location : Location US-VA-Virginia Beach

Category Logistics

Position Type Full-Time

Security Clearance Other

Clearance Details Public Trust

Telework Yes - May Consider Full Time Teleworking for this position



Job Detail