Company Detail

Job Description

*Why Wait..Come Join Team Magenta!! Hiring Now..*

Join The Un-Carrier- Take A Look at What We Offer! - We Are Hiring Now in Albuquerque, NM!! ONSITE

You must currently reside in Albuquerque or be planning a move to the area in order to be considered for this position, which will require you to work from our customer experience center.

• $20.00 hourly plus commission/monthly bonuses.

• Health, Dental, Vision, 401(k) Benefits

• 3.5 weeks of vacation

• 10 holidays + 1 floating holiday

• Tuition Assistance: We fully foot the tuition bill at five online universities (FT only), and provide tuition assistance to other schools for both FT and PT employees.

• $1,000 TMUS Stock for every employee

• Employee Stock Purchase Program

• Community Involvement

• 75% off your T-Mobile phone plan

• 3 weeks fully paid parental leave

• Up to $2400/yr. for childcare expenses

• Community Voluntary & Donation Match

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Be the Expert. Redefine Wireless.

Welcome to the Un-carrier. T-Mobile is changing wireless for good and now we're changing Customer Care for everyone. T-Mobile is doing something the other carriers can't. We're bringing together a Team of Experts to give our customers an experience unlike any other. We're breaking all the rules and putting customers first. No more talking to machines, no more transfers. Customers have their own team ready to resolve issues whenever and however they want.

As an Associate Expert, you'll learn the ropes as you build the skills that can make you a full-fledged expert in a matter of months. It starts with listening to your customers issues like a pro, picking up on subtle cues and customer rhythms and then helping build a resolution mix that will make them customers for life. They're YOUR customers and their experience depends on YOU!

What you'll do in your role.

We'll count on you to:

• Create happy customers - We are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve

• Provide outstanding service so customers stay longer - we bring our life experiences, knowledge and passion for outstanding service to all we do. We personalize every interaction and provide solutions to take care of our customers and build lifelong T-Mobile fans

• We sell thoughtful products and services - we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience

• Learn a lot - we stay current on all systems and products to grow our skills and maintain proficiency on things we value and organizational requirements

• Have serious fun - we don't take ourselves too seriously. Changing wireless for good is what we do, and we love having fun doing it

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• You're a pro on the computer

• You know how to balance multiple tasks at the same time

• Tech savvy and have a passion for mobile devices and/or technology

• Passion for care and the ability to listen, problem solve and deliver great solutions

• Sales oriented with an obsession to connecting customers to the things they love

• Ability to work as part of a team to achieve individual and team results

• You have the flexibility to work any shift, including nights and especially weekends

• Reside in commuting distance to the call center

• Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

• Competitive base pay plus serious bonus potential for top performers

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career

• Fun, fast-paced environment

• This is more than a job. It's a chance to build a career and do work you can be proud of. Come on, what are you waiting for? It's time to explore an opportunity that could become the job of a lifetime. So apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192857BR

Department: Customer Service

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

Sr Product Owner (PO) will help lead our transition from Kronos WFC to Kronos Dimensions and then will continue to help lead incremental improvements within our Workforce Management products by utilizing continuous delivery best practices. This individual will be a member of the extended Product Management team and crucial member of the Agile Team. PO owns the Team / Sprint backlog representing the single source of truth and is the single point of contact to the Dev team and Customer team for user story details for the Payroll workstream. PO is responsible for defining and refining user stories and prioritizing the Agile Team backlog to streamline execution of product (program) priorities while maintaining conceptual and technical integrity of features for the team.

What you'll do in your role.

The PO has a significant role in quality control and is the only team member empowered to accept stories as done, ensuring the acceptance criteria has been met. This role has significant relationships and responsibilities outside their specific Agile team, including working with Product Management, who is responsible for the Product (Program) Backlog, to prepare for the Program Increment (PI) Planning meeting (Big Room Planning).

• Builds and maintains Agile (Scrum / Sprint) team backlog, with input from customer, Product Manager, System Architect/Engineering and other stakeholders (team backlog consists mostly of user stories, it also includes defects and enablers.)

• Collaborates with Agile team and stakeholders to writes user stories and requirements that include acceptance criteria and acceptance tests, typically for 1 or 2 (max) Agile / Scrum teams.

• Reviews and prioritizes Agile Team backlog for Iteration (Sprint) Planning, including coordination of dependencies with other Product Owners.

• Reviews and assesses enabler work, understand the scope of the upcoming enabler work and collaborate with System and Solution Architect/Engineering to assist with decision-making and sequencing of the technical infrastructures that will host the new business functionality.

• Reviews and accepts completed user stories for each iteration (sprint)

• Primary resource (and source of truth / single point of contact) to Technical (Dev) team and Customer team for user story details. Highly available to technical team during iteration (sprint) in order to answer real time questions and provide clarity to user stories.

• Manages and maintains efficient flow of just-in-time story elaboration activities (user story refinement) throughout team execution, typically maintaining 2 iterations (sprints) worth user stories available and ready in team backlog.

• Participates in team demo with primary responsibility of reviewing and accepting completed stories (PO is the only team member who can accept as done). This includes validation that the story meets acceptance criteria and has the appropriate, persistent acceptance tests, and that it otherwise complies with the team's Definition of Done (DoD).

• Participates in Iteration Retrospective, where the teams gather to improve their processes and are active in the Agile Release Train's (ART's) Inspect and Adapt (I&A) workshop.

• Coordinates user story, functional, and technical dependencies with other Product Owners throughout each iteration and Program Increment. This is often done in weekly PO sync meetings.

• The PI system demo is part of the I&A workshop. The PO has an instrumental role in producing the PI system demo for program stakeholders.

• Participates in prep for PI system demo to ensure that team is enabled to show the most critical aspects of the solution to the stakeholders.

• The PO also has an instrumental role in producing the System Demo for program and Value Stream stakeholders.

• Accountable and responsible for user story quality and performance in production environment.

• Runs PO sync meeting with other PO's on larger / scaled ART.

• Supports and helps Product Manager create and manage product vision and technical roadmap, primarily related to working scope.

• Develops positive working relationships with Customer groups or Customer Representatives.

• Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go to-market, and finance. Works with outside partners and other third parties.

• Develops PO / Agile related methodology and adoption tools and training material.

• Trains customer / customer representatives in Agile methodology, specifically user story development and refining processes.

• Mentors, coaches and guides other Product Owners. Helps lead Product Owner Community of Practice (COP)

The experience you'll bring.

• Bachelor's Degree or equivalent experience

• Scrum Product Owner certification (CSPO) preferred

• 7+ years of relevant experience in a Sr level role related to Workforce Management Solutions roles that would include Product Management, Product Owner, Business Analyst, and System Analyst or Architecture/Software Engineer.

• 4+ years working on Workforce Management solutions for companies in the retail industry.

• 7+ years of experience in a Sr level role utilizing strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences and that can ultimately be translated into technical design.

• Experience working in telecommunications industry

• Advanced level understanding of customer experience.

• Brings forward best practices for timekeeping and HR policy compliance.

• Deep understanding of processes and integrating payroll systems with timekeeping systems.

• Subject Matter Expert with all modules in Kronos retail packages including extensive expertise and experience with Advance Scheduler and Forecaster modules; preferably in Kronos Dimensions or at least Kronos WFC version 8

• Develops deep understanding of customer experience, especially at a tactical and transaction level.

• Experience in creating and continuously improving design and coding standards and then demonstrated ability to hold their workstream accountable to those standards.

• Expert experience with Kronos development tools including Workforce Interface Designer, Workforce Process Designer, Setup Data Manager, SQL Management Studio, Visual Studio, API.

• Experience with Agile backlog/project management tools.

• Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest.

• Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence.

• May require up to 10% of domestic overnight travel within the region, and occasional trips to the Bellevue and Overland Park Headquarters.

Position details

Req ID: 192476BR

Department: Information Technology

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

This Position Can Be Located in: Bellevue, WA - Overland Park, KS - Atlanta, GA - Reston, VA or Frisco, TX

The Director, People Management Technology is a dynamic role responsible for equal parts vision and strategy, technical solution delivery, and leadership, coaching and growth of an equally dynamic product and software development team. More specifically, Director, Product & Technology is responsible for vision, ideation, design, product roadmap and technical build, support and maintenance of people technology solutions to best serve the needs of our 75K+ employee and 25K+ non-T-Mobile worker (NTW) population. This role will lead a team of >50 FTEs along with a number of managed service vendors and contingent labor, managing an annual Capex/Opex budget of ~$35M. Reporting line includes team(s) of Sr Manager(s)/Manager(s), Product Manager(s), Product Owner(s), technical and solution architecture, Test, as well as full stack Software Development. The Director is usually directly or indirectly responsible toward achievement or improvement of core business product metrics and directly responsible for technology metrics.

As a strategist and visionary for a product portfolio, the Director develops the deepest level understanding of stakeholder and employee/NTW needs and wants, as well as the core T-Mobile company metrics their products are meant to influence and defines product portfolio and technology strategy to meet those customer needs and wants to positively impact business metrics. This strategy extends beyond the product and technology to include strategy and org design for the organization as well. In this way, the Director is also responsible for attracting, hiring, retaining a high performing team to envision, design, build and support products and platforms. The Director is also directly accountable for developing strong and productive relationships outside direct teams with the HR and Procurement stakeholders, partner organizations, dependent technology teams, and supporting vendors.

What you'll do in your role.

Un-carrierR Responsibilities

Strategy, Vision, Analysis

• Develops and maintains strategic partnerships with senior internal customers within and outside of technology organization, specifically Human Resources and Procurement. Intimately understands their business strategies, generates new ideas, and develops a full stack product and technology strategy that is appropriately aligned. This covers individual product & technology strategy as well as overarching strategy for portfolio / platform(s).

• Creates, owns, plans and manages a portfolio of high-quality products & services through a lifecycle of envisioning / investing / innovating / sustaining / retiring. Defines KPI's and metrics to measure product and technical performance.

• Responsible for both internal and external end-to-end software development required to deliver products.

• Ensures team activities, scope, priorities align with funding and budgeted priorities.

• Regularly cascades to direct reports and team Vision, Strategy, and goal-based communications from executive and direct leadership.

• Develops change management and communications plans and executes or drives execution connected with internal change initiatives originated by direct leadership or ETS leadership.

• Regularly conducts organizational design thinking / strategy to best structure the team and leverage resources, using a mix of employee, managed services, and other partners where applicable. This includes periodic review of current and anticipated aggregate staffing capacity.

• Develops and maintains culture, process, and consistent action for continuous improvement across Agile teams.

• Maintains knowledge of new developments in area of specialty and incorporates these innovations where appropriate.

• Drives innovation, thought leadership, improvement and adoption of industry leading practices in areas of Customer Innovation, Customer Experience, Scaled Agile Product Delivery, Lean Product Delivery, CI / CT / CD, cloud, microservices / container architecture.

• Accountable for department budget, delivery and service performance, optimizing cost of service delivery, ensuring services are meeting or exceeding service levels.

• Contributes to overall ETS strategy, policies and processes.

Business & Technical Execution

• Oversees, controls and manages annual Capex/Opex budget of ~$35M.

• Regularly provides review and guidance to Product Management, Development team on execution related responsibilities.

• Owns and manages team and leadership level communications.

• Fosters strong working relationships with high dependency delivery teams outside of reporting vertical (Commissions, Identity Management, and other P&T teams outside immediate reporting structure).

• Responsible for technical operations of software, 24/7 response, monitoring and telemetry, and overall health of products and platforms.

• Drives cost out of systems operations and maintains critical technology roadmaps in place to continue to adapt to new technologies.

The experience you'll bring.

• Bachelor's Degree in Engineering, Computer Science, or related degree.

• At least 10+ years of experience building large scale system implementation, enhancement and support experience

• 7-10 years of experience with vendor management / oversight.

• 4-7 years of experience managing teams / leading projects.

• 4-7 years of budgeting experience

• Critical thinking skills (understanding of relationship between environment, objectives, goals, and priorities that drive optimal decisions). Ability to think strategically.

• Proven ability to effectively and efficiently communicate with leadership, technical and non-technical audiences while employing a high degree of collaboration and influence.

• Mastery level understanding of platform technologies and components.

• Experience in delivering large and complex business/technology initiatives.

• Performance oriented, readily accepting accountability for results.

• Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192177BR

Department: Information Technology

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

This job can be located anywhere within the United States.

Are you ready to make a difference in the world of retail cybersecurity? Then come join the T-Mobile team!

The Principal Architect in Cybersecurity plays a key role in shaping the security of T-Mobile's technology strategy by defining, enhancing, and implementing T-Mobile's information security architecture. This role will apply expertise in architectural framework and design modeling, strategic planning and roadmap development, and technology analysis in order to provide a secure experience for T-Mobile's customers and employees and protect critical assets from threats in the Retail ecosystem. Provides guidance and direction to project teams to ensure compliance with the security standards and best practices.

Work cross-functionally to understand the linkage between T-Mobile's business goals, business architectures, technology and security architectures - and strive to further T-Mobile's business goals via evolution of T-Mobile's architectures. Drive the evolution of retail security infrastructure, processes, technology, and services by influencing decision makers. Compile, deliver, and evangelize end-to-end technology and security roadmaps that guide the evolution of security infrastructure, products, and services by applying depth and breadth of expertise in multiple related disciplines.

What you'll do in your role.

• Responsible for forging powerful and effective working relationships with Retail and other lines of business and technology partners, making sound decisions, successfully, making changes, initiating action and ultimately drive the evolution of retail security.

• Serve as a subject matter expert across multiple security domains to influence stakeholders and ensure alignment with security strategy and architecture principles by driving collaboration across the enterprise's business and technology architecture functions, the inclusion of security strategy roadmaps into enterprise technology roadmaps, and the adoption of security reference architectures and best practices. Primary security domains will be Retail, Mobile POS systems, followed by IAM and Zero Trust.

• Participate in all aspects of the Retail integration of T-Mobile and Sprint, from business objectives, to technology design reviews, security evaluation and analysis of retail technologies, educating partners on the security implications of the various integration options, driving discussions to ensure security requirements are met.

• Stay informed on emerging technology in the cybersecurity and retail industry, drive awareness among key partners, and inspire the drive for change improving T-Mobile's cybersecurity posture.

• Mentor team members on information assurance and security best practices in area of expertise.

• Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you'll bring.

Desired:

• 5+ years experience as the SME in retail technology operations understanding business vision and performing POS hardware and software evaluation, selection, design, network connectivity, security control design, and device management that meet business needs while adhering to architectural standards, cybersecurity standards, and technology operations standards.

• 5+ years experience ensuring POS devices adhere to security requirements, through the use of device management, enforced security policies, geo-location and geo-fencing, secure communication protocols, device theft fail-safe measures. This includes ensuring all data in transit and at rest is encrypted.

• Deep understanding of POS DLP security controls currently present and future controls in a Retail environment considering all aspects from Air Share, Air Print, Air Play, communication protocols such as Bluetooth/NFC/physical cables, Copy and Paste, Screenshots, App Sharing, App containers, Supervised Device containers and any other ways to prevent data escaping, and the ability to apply quarantine rules for devices that do not meet compliance standards.

• Expert for all device form factors and network connectivity in a retail ecosystem such as POS, Leadership laptops, Printers, Cash drawers, Citrix based solutions across all Retail store types COR, TPR, TPRi, at T-Mobile and Sprint.

• Demonstrated working knowledge of and experience implementing information security architecture concepts, principles, methods, and components.

The starting pay range for a candidate selected for this position who is based in Colorado is generally within the range of $10,200 to $162,700 for annual base salary. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. Employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of an employee's eligible earnings in the prior year.

Employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of an employee's eligible earnings in the prior year.

• Computer Science, Information Technology or related field from an accredited 4-year college or university, or related work experience

• Legally authorized to work in the United States

• High School Diploma or GED

• At least 18 years of age

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192864BR

Department: Engineering

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

The Mobile Event Expert, provides customers an outstanding retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well organized store appearance, adhering to store procedures and merchandising standards. Assists other Associates in achievement of their sales objectives.

What you'll do in your role.

• Sales (Events & Partner Events): Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support though proactive outreach to local businesses with Partner Associates.

• Community Outreach & Support: Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be used for emergency relief.

• Brand Ambassador: Proactively engages with a broad range of customers in a highly visible and upbeat retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services.

• Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations.

• Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.

• Acclimate local Mobile Associates and Partner Sales Associates to unique event environment to provide an outstanding customer experience.

• Support team initiatives and create an inclusive environment.

The experience you'll bring.

• 6 Months of Customer Service and/or Sales Experience, Retail Environment Preferred

• Strong Customer Service skills; Passion, integrity and energy is vital to build a dynamic work environment necessary to deliver a world class shopping experience

• Retail experience in dynamic environment and ability to work in varied environments including external events

• Strong organization, multi-tasking, versatility, communication and attention to detail

• Consistent accuracy with basic math and proficient use of a calculator is required

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

• Competitive base pay plus annual bonus

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 192187BR

Department: Retail

Travel Required: Yes

Job Detail

• Company:
  T-Mobile

Job Description

The Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain an understanding of their business, identify their business challenges, and develop solutions that meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment, and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customers' technical inquiries.

SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. SE's will maintain specialist/subject matter expert (SME) level knowledge of the Value-Added Solutions they support, consult with customers, SEs, and Sales teams to drive value-added solutions opportunities, obtain and/or maintain product-specific certifications as required, understand and present product roadmaps as needed, assist with post-sale support/escalations as engaged by SETC, maintain a high-level understanding of T-Mobile wireless network and related key technologies, and maintain High-level understanding of T-Mobile Global Wireline Solutions network, products, and technologies.

As needed, SEs partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position.

What you'll do in your role.

• Pre-sales Activities (including, but not limited to) provide RFP technical input, strategize with sales team to improve Regional/National sales, participate in account reviews with customers, own customer technical relationships, understanding nuances, and drivers, design and architect services and solutions, uncover opportunities and recommend solutions, partners with the product team on future development, ability to review and demonstrate product roadmap to customers and sales team, engaged for Executive Briefing Center presentations

• Technical Focus (including, but not limited to)- maintaining technical knowledge by attending training in assigned areas, maintaining adequate level industry expertise, pursue industry certification appropriate to the role, and consultant level knowledge in at least two specialized value-added solutions

• Post-sales Activities (including, but not limited to) - ensure a positive customer experience, assist with high-level support and troubleshooting, open tickets and engage appropriate support resources, assist with post-sale support/escalations as engaged by STEC, and work with Marketing/Product to roll out new products

• Additional duties/projects as assigned by management

• Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you'll bring.

• Bachelors Degree - STEM

• 4-7 years' experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment, technical leadership and project management, and providing strategic direction in a leadership role

• Ability to create and deliver presentations

• Excellent oral and written communications

• Strong interpersonal skills

• Proficiency with business application software

• Experience with sales methodologies

• Project/Program Management

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192540BR

Department: Business Sales

Travel Required: Yes

Job Detail

• Company:
  T-Mobile

Job Description

The Partnerships Manager, M&I (Measurement & Insights) assists in building the next generation of audience insights and measurement products through strategic partnerships. This role will help guide strategy, negotiate, manage partnerships, and enable our sales teams to grow new revenue streams at T-Mobile.

What you'll do in your role.

• Support new partnership launches including market positioning, packaging, price tiering, target customer identification, and ongoing customer feedback

• Facilitate campaign management for 3rd party campaigns

• Develop and support the monetization strategy for Marketing Solutions Measurement & Insights (M&I) line of business in partnership with M&I management

• Collaborate with sales teams in defining strategic partnerships in advertising measurement, define use cases and KPIs important to successful campaign measurement

The experience you'll bring.

• Mobile, Digital And Connected TV: Knowledge Of Data Sets And Ecosystems

• Ability To Communicate Complex Ideas Clearly

• Sales Force and SharePoint

• Bachelor's Degree: Prefer Business, Communications Or Marketing

• 4-7 Years: Advertising Technology, Specifically Digital Marketing Measurement

• 4-7 Years: Partnerships, Solutions and/or Partner Management Experience, Supporting Sales In The Development Of Measurement Strategies For Advertising Clients

• 4-7 Years: Experience Working With Advertising Measurement Such As Brand Surveys, Location Lift, Sales Lift, And Validation/Brand Safety

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192504BR

Department: Emerging Products

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 192852BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 192854BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

The Solutions Engineering Senior Manager (Sr SE Manager) partners with Business Sales to sell T-Mobile for Business products and services. They lead a team of highly skilled Solutions Engineers (SE) with extensive experience and industry knowledge. The team's primary purpose is to engage in pre-sales activities for customer opportunities, identify business challenges, and develop solutions using T-Mobile for Business products and services to meet customer needs.

Sr SE Managers typically lead teams of 7-10 SEs but can vary depending on regional or business needs. They provide exceptional and inspirational leadership, guidance, strategic vision, and technical enablement for their team. They are also responsible for all aspects of attracting, hiring, training, and the retention of the positions reporting to them. Sr SE Manager will have a mixture of technical acumen, sales experience, and the ability to create strong relationships with key stakeholders including their SE, Sales, and Product leadership.

Sr SE Managers further support Business Sales by engaging in specific customer opportunities and assigning SE resources. As needed, Sr SE Managers partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities.

Sr SE Managers maintain their technical skills and industry expertise by participating in internal and external training or development opportunities. They also pursue and maintain partner, industry certification as required for their position.

What you'll do in your role.

• Management Activities- provide leadership, coaching, and teamwork to, highly skilled SEs supporting sales and cross-functional stakeholders; manage team performance to achieve sales and organizational targets, conduct regular 1:1s with SEs, coach, and counsel, and follow up on coaching conversations, ensure appropriate skillsets and technical knowledge for yourself and each team member, and determine headcount, skillsets and other resources needed to achieve sales and organizational targets

• Field Facing/Sales Focus- participate in customer meetings to build and maintain strong customer relationships with key contacts, understand nuances and drivers of the customer's business and engage/assign resources as needed, assist SEs with closing technical hurdles, strategize with Sales and leadership team to improve Regional/National sales, participate in account reviews with customers, ensure proper SE engagement in all stages (pre and post) of the Sales cycle, and partner with Marketing, Product, Engineering, Sales Operations, and Care teams' leadership to provide feedback and keep SEs engaged in market-level opportunities

• Post-sales Activities (including, but not limited to) - maintain adequate technical knowledge and industry expertise by attending training, seminars, trade-shows as appropriate, ensure a positive customer experience, serve as an escalation point and assign SEs to assist with high-level support and troubleshooting as needed, and set sales expectations and manage SEs to adhere to defined roles and responsibilities by leveraging defined post-sales resources

• Leading special projects and engaging in stretch assignments as needed, completing required activity and sales compensation reporting as needed, and additional duties/projects as assigned by management

• Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you'll bring.

• 7-10 years' experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment, technical leadership and project management, and providing strategic direction in a leadership role

• 2-4 years' Supervisory or Management experience

• Ability to create and deliver presentations

• Excellent oral and written communications

• Strong interpersonal skills

• Proficiency with business application software

• Experience with sales methodologies

• Project/Program Management

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192549BR

Department: Business Sales

Travel Required: Yes

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 192842BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

T-Mobile has consistently been recognized as a Best Place to Work thanks to our crew of diverse, hardworking self starters who are ready to go go go... And T-Mobile is recognized as a best place to work for LGBTQ employee by the Human Rights Campaign Corporate Equality Index five years in a row. A designated Military Friendly Employer by Military Friendly for eleven years running. And with a 100% score on the Disability Equality Index, our diversity across gender, race and ideas drives us forward.

What you'll do in your role.

T-Mobile USA, Inc. has an exciting opportunity for an attorney to join its Legal team advising on network experience laws and regulations.

What you'll do in your role.

• Advise the company on laws, regulations, obligations, and industry standards impacting the T-Mobile network experience and growing home/broadband internet offerings, including on net neutrality and customer content filtering offerings.

• Guide the business on privacy considerations and matters as assigned.

• Drive a successful compliance program in these areas through, e.g., drafting of internal and public-facing policies, disclosures, and other documentation and compliance training to raise awareness across the enterprise.

• Draft and negotiate related provisions in commercial contracts.

• Analyze potentially impactful legislation and regulations and provide subject matter expertise to T-Mobile's Government Affairs team.

• Propel other department and team initiatives as assigned

The experience you'll bring.

The experience you'll bring.

• 3+ years as an in house, top law firm, or government attorney with relevant experience, including JD from an ABA-accredited university with outstanding academic credentials

• Current bar membership (in good standing) in at least one U.S. state

• Experience with net neutrality law, telecommunications law, privacy, or product counseling preferred

• Strong aptitude and enthusiasm for learning new technology

• Demonstrated ability to advise on highly complex, high-impact matters and navigate ambiguity

• Demonstrated ability to establish self as subject matter expert in specialty field(s)

• Excellent written and oral communication skills

• Ability to interact with a range of personalities and roles across the business with executive maturity

• Ability to navigate a complex organization with a focus on delivering results efficiently

• Keen, pragmatic business sense and good judgment

• Ability to operate independently and effectively in a fast-paced, results-oriented environment

• Drive to solve customer paint points and Love Our Customers

• Desire and ability to work as part of a team

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

• Competitive base pay plus annual bonus potential

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the change to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192802BR

Department: Legal

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

The Development Manager is responsible for all aspects of the site acquisition, zoning and construction processes. Manager has primary responsibility to produce executed leases, entitlements and construction, all of which leads to getting new sites on air and new technology deployed to existing sites. Manager must be able to work and coordinate all development efforts with RF and Operations; team collaboration skills are essential. Manager is responsible for meeting all development milestones necessary to achieve forecast goals tied to capital spending. Manager is expected to initiate and execute strategic planning. Manager is expected to forecast all major development milestones. Manager may negotiate competitive site acquisition and zoning vendor contracts in accordance with market conditions and will be responsible to manage quality of agents in the market. Manager will be responsible in guiding the Markets Site Advocacy program and will be involved with frequent communication with Municipalities, Jurisdictional Agencies and the Connecticut Siting Council. Responsible for Landlord Relations on existing sites as required.

What you'll do in your role.

• Manage and track production pertaining to cell site leasing, zoning, and construction

• Administer contracts and track purchase orders regarding zoning, leasing, and construction milestones

• Manage materials and logistics functions, tracking of equipment, bill of materials management, and overseeing support vendors

• Draft and implement development processes, management plans and contract deliverable schedules (baselines), operational troubleshooting and training

• Regularly directs the work of direct reports comprised of contractors and/or employees

• Exercises approval authority for all employees hired into the department

• Communicates and oversees cross functional or company-wide initiatives

• Leads the implementation of policy or organization structure changes

• Determines headcount, skill sets and other resources needed to accomplish the mission of the department(s)

• Influences executives regarding strategy or and to achieve business objectives

• Coordinates and integrates staff activities and resources across functional teams to implement strategies

• Acts as a top management intermediary to communicate Company direction to employees in multiple functions

• Strong communication skills with experience in public speaking

• Past experience in mentoring and accelerating the growth of high potential performers.

• Past experience in motivating and inspiring teams towards company goals and objectives

• Prepares Departmental budgets and fiscal accountability.

• Experience in Network Disaster Recovery is recommended however not required.

The experience you'll bring.

• Knowledge of land use regulations and public agency decision-making process pertaining to cell sites

• Ability to negotiate cell site leases with any/all existing or potential landlords (e.g. public agencies, private corporations, private citizens and non-profit agencies)

• Principles and constraints of construction

• Principles and practice in team building across various engineering disciplines (e.g. RF, Operations, Development and Property Management)

• Minimum five (5) years industry experience in development-related activity

• Minimum two (2) years supervisory responsibility for both employees and contract personnel

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

#LI-GL1

Position details

Req ID: 192803BR

Department: Engineering

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

The Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain an understanding of their business, identify their business challenges, and develop solutions that meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment, and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customers' technical inquiries.

SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. SE's will maintain specialist/subject matter expert (SME) level knowledge of the Value-Added Solutions they support, consult with customers, SEs, and Sales teams to drive value-added solutions opportunities, obtain and/or maintain product-specific certifications as required, understand and present product roadmaps as needed, assist with post-sale support/escalations as engaged by SETC, maintain high-level understanding of T-Mobile wireless network and related key technologies, and maintain High-level understanding of T-Mobile Global Wireline Solutions network, products, and technologies.

As needed, SEs partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position.

What you'll do in your role.

• Pre-sales Activities (including, but not limited to) participate in customer meetings, uncover opportunities and recommend solutions, understand nuances and drivers, design and architect services and solutions, close technical hurdles, prepare and present technical customer presentations, supports the most complex integrated solutions and builds and manages relationships with key solution partners

• Technical Focus (including, but not limited to) - maintaining technical knowledge by attending training in assigned areas, maintaining an adequate level of industry expertise, pursue industry certification appropriate to the role, and consultant level knowledge in three or more specialized value-added solutions

• Post-sales Activities (including, but not limited to) - ensure a positive customer experience, assist with high-level support and troubleshooting, open tickets and engage appropriate support resources, assist with post-sale support/escalations as engaged by STEC, and work with Marketing/Product to roll out new products

• Additional duties/projects as assigned by management

• Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you'll bring.

• Bachelors Degree - STEM

• 7-10 years' experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment, technical leadership and project management, and providing strategic direction in a leadership role

• Ability to create and deliver presentations

• Excellent oral and written communications

• Strong interpersonal skills

• Proficiency with business application software

• Experience with sales methodologies

• Project/Program Management

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192547BR

Department: Business Sales

Travel Required: Yes

Job Detail

• Company:
  T-Mobile

Job Description

The Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain an understanding of their business, identify their business challenges, and develop solutions that meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment, and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customers' technical inquiries.

SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. SE's will maintain specialist/subject matter expert (SME) level knowledge of the Value-Added Solutions they support, consult with customers, SEs, and Sales teams to drive value-added solutions opportunities, obtain and/or maintain product-specific certifications as required, understand and present product roadmaps as needed, assist with post-sale support/escalations as engaged by SETC, maintain a high-level understanding of T-Mobile wireless network and related key technologies, and maintain High-level understanding of T-Mobile Global Wireline Solutions network, products, and technologies.

As needed, SEs partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position.

What you'll do in your role.

• Pre-sales Activities (including, but not limited to) provide RFP technical input, strategize with sales team to improve Regional/National sales, participate in account reviews with customers, own customer technical relationships, understanding nuances, and drivers, design and architect services and solutions, uncover opportunities and recommend solutions, partners with the product team on future development, ability to review and demonstrate product roadmap to customers and sales team, engaged for Executive Briefing Center presentations

• Technical Focus (including, but not limited to)- maintaining technical knowledge by attending training in assigned areas, maintaining adequate level industry expertise, pursue industry certification appropriate to the role, and consultant level knowledge in at least two specialized value-added solutions

• Post-sales Activities (including, but not limited to) - ensure a positive customer experience, assist with high-level support and troubleshooting, open tickets and engage appropriate support resources, assist with post-sale support/escalations as engaged by STEC, and work with Marketing/Product to roll out new products

• Additional duties/projects as assigned by management

• Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you'll bring.

• Bachelors Degree - STEM

• 4-7 years' experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment, technical leadership and project management, and providing strategic direction in a leadership role

• Ability to create and deliver presentations

• Excellent oral and written communications

• Strong interpersonal skills

• Proficiency with business application software

• Experience with sales methodologies

• Project/Program Management

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192542BR

Department: Business Sales

Travel Required: Yes

Job Detail

• Company:
  T-Mobile

Job Description

The Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain an understanding of their business, identify their business challenges, and develop solutions that meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment, and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customers' technical inquiries.

SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. SE's will maintain specialist/subject matter expert (SME) level knowledge of the Value-Added Solutions they support, consult with customers, SEs, and Sales teams to drive value-added solutions opportunities, obtain and/or maintain product-specific certifications as required, understand and present product roadmaps as needed, assist with post-sale support/escalations as engaged by SETC, maintain a high-level understanding of T-Mobile wireless network and related key technologies, and maintain High-level understanding of T-Mobile Global Wireline Solutions network, products, and technologies.

As needed, SEs partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position.

What you'll do in your role.

• Pre-sales Activities (including, but not limited to) provide RFP technical input, strategize with sales team to improve Regional/National sales, participate in account reviews with customers, own customer technical relationships, understanding nuances, and drivers, design and architect services and solutions, uncover opportunities and recommend solutions, partners with the product team on future development, ability to review and demonstrate product roadmap to customers and sales team, engaged for Executive Briefing Center presentations

• Technical Focus (including, but not limited to)- maintaining technical knowledge by attending training in assigned areas, maintaining adequate level industry expertise, pursue industry certification appropriate to the role, and consultant level knowledge in at least two specialized value-added solutions

• Post-sales Activities (including, but not limited to) - ensure a positive customer experience, assist with high-level support and troubleshooting, open tickets and engage appropriate support resources, assist with post-sale support/escalations as engaged by STEC, and work with Marketing/Product to roll out new products

• Additional duties/projects as assigned by management

• Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you'll bring.

• Bachelors Degree - STEM

• 4-7 years' experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment, technical leadership and project management, and providing strategic direction in a leadership role

• Ability to create and deliver presentations

• Excellent oral and written communications

• Strong interpersonal skills

• Proficiency with business application software

• Experience with sales methodologies

• Project/Program Management

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192545BR

Department: Business Sales

Travel Required: Yes

Job Detail

• Company:
  T-Mobile

Job Description

Strategic Data Analytics Solutions Development within Commercial Strategy & Inspirational Analytics

Do you love solving business problems and challenges using data to help drive business strategy? Do you have the passion for exploring & analyzing data with the power of data science /machine learning/big data to help make strategic business decisions? Are you curious in discovering new meaningful insights from the data to answer challenging business questions? Are you interested in learning new technologies and trends in Big Data/AI/machine learning/data analytics and bringing them to win the hearts of the T-Mobile customers? If yes, then this is the opportunity for you to join a team of top-notch business analysts, machine learning engineers, data scientists and data engineers.

You will be utilizing your expertise in big data analytics, data science and statistical methods to solve interesting business problems. The team you will be a part of developing and implementing innovative data analytics products and services to drive quality business decisions. You will have the opportunity to learn emerging trends in data & analytics techniques/technologies to come up with innovative ideas to meet rapidly evolving business needs.

The position requires ongoing interactions with business stakeholders to understand and stay focused on business goals while developing meaningful data and analytics solutions in a collaborative and iterative manner. It will facilitate gaining a deeper understanding of business problems and data and becoming a subject matter expert in different business domain areas, in addition to your technical expertise area. You will solve complex and interesting business problems in a challenging and inspiring environment.

At T-Mobile, we love our customers. We are one team, dreaming big and delivering. You will be part of the Commercial Strategy and Inspirational Analytics team in Marketing, that drives data analytics driven strategic decisions to win the hearts of our customers.

What you'll do in your role.

• Work collaboratively with team of business analysts/strategists, data engineers, machine learning engineers and data scientists to come up with innovative and effective data analytics solutions for determining business strategy.

• Extract, prepare and model large, complex data sets using a combination of skills, including machine learning theory, mathematics, statistics, and programming.

• Explore, understand, define, and analyze data to come up with meaningful insights to help improve business decisions.

• Perform innovative data mining and statistical analyses on ad hoc business problems.

• Communicate important information and insights from complex data from multiple sources to business leaders using verbal, written, and data visualization skills including insightful influential data storytelling.

• Developing analytics-based solutions / visualizations to help inform business decisions including dashboards such as Tableau, PowerBI, R/Python Shiny etc.

• Utilize programming languages like Python or R including Apache Spark framework.

• Querying and accessing data that resides on multiple relational/non-relational databases including but not limited to PostgreSQL, Microsoft SQL server or Teradata, cloud (Azure/GCP) based data warehouse/database etc.

• Develop and design new predictive indicators (metrics and KPIs) that can be used to shape strategic quality business decisions.

• A flexible, self-starter, and comfortable working in a rapidly changing environment.

• Able to see and understand the end-to-end business process while respectfully contributing to help drive transformational changes.

• Love to develop, communicate, share new/best practices, and adopt the best available when obvious gains will result.

• Curious and maintain wide peripheral -vision- always looking for fundamental solutions yet solved, better ways, low hanging fruit and new opportunities.

• Driven to have your work be meaningful, actionable, and utilized by the larger organization linked to the Corporate Strategy.

• Confident in interacting with and influencing senior leaders.

• Able to understand data analytics process workflows; organize and prioritize tasks; coordinate with developers/engineers/analysts, leadership team and stakeholders for implementation; follow the project plan, development architecture and deliver the project in a timely manner.

• Able to translate abstract and partially defined business requirements into meaningful data analytics solutions (data products and services) that would help provide insights for quality business decisions.

The experience you'll bring.

• Bachelor's degree in Computer Science, Operations Research, Statistics, Informatics, Business Analytics or another quantitative field or equivalent; Masters degree preferred

• 1 - 3 years of experience in a data analytics / data science/machine learning field.

• 1 - 3 years of experience working with various types of complex datasets including third party data.

• 1 - 3 years of experience working with common relational and/or non-relational databases and common web data and social data sources.

• 1 - 3 years of experience developing statistics-based analytics solutions.

• 1 year of experience performing data mining and statistical analyses on ad hoc business problems to help make business decisions.

• 2 years of experience in at least one major language such as Python or R with proven experience in developing data analytics solutions.

• 2 years of experience with multiple successful projects using any RDBMS (database/data warehouse) such as PostgreSQL, Oracle, MY-SQL, MS-SQL Server, Teradata, Azure Data Warehouse or AWS Redshift or Snowflake etc.

Preferred:

• 1 year of experience in AZURE cloud with working knowledge in Databricks, Azure Data Factory and BLOB storage.

• 1 year of experience in performing business analysis that includes reporting or deriving insights valuable for the business decisions.

• 1 year of experience to communicate important information and insights to business leaders using verbal, written, and data visualization skills.

• Familiar with processing and analyzing paid media data like advertisements on TV & social media data and customer journey analysis.

• 1 years of experience in data visualization tools like R-Studio based shiny, D3 and Node.js etc.

• Hands on experience in applying A/B testing, time-series analysis, and machine learning algorithms like Linear/Non-Linear regression, Logistic Regression, K-Means Clustering, XGBoost and Random Forests etc. and Deep Learning/Reinforcement Learning.

• Familiarity with general cloud technologies (AWS or Microsoft Azure or Google cloud)

• At least 18 years of age.

• Legally authorized to work in the United States.

• High School Diploma or GED.

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192858BR

Department: Marketing

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

The Mobile Event Expert, provides customers an outstanding retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well organized store appearance, adhering to store procedures and merchandising standards. Assists other Associates in achievement of their sales objectives.

What you'll do in your role.

• Sales (Events & Partner Events): Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support though proactive outreach to local businesses with Partner Associates.

• Community Outreach & Support: Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be used for emergency relief.

• Brand Ambassador: Proactively engages with a broad range of customers in a highly visible and upbeat retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services.

• Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations.

• Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.

• Acclimate local Mobile Associates and Partner Sales Associates to unique event environment to provide an outstanding customer experience.

• Support team initiatives and create an inclusive environment.

The experience you'll bring.

• 6 Months of Customer Service and/or Sales Experience, Retail Environment Preferred

• Strong Customer Service skills; Passion, integrity and energy is vital to build a dynamic work environment necessary to deliver a world class shopping experience

• Retail experience in dynamic environment and ability to work in varied environments including external events

• Strong organization, multi-tasking, versatility, communication and attention to detail

• Consistent accuracy with basic math and proficient use of a calculator is required

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

• Competitive base pay plus annual bonus

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 192865BR

Department: Retail

Travel Required: Yes

Job Detail

• Company:
  T-Mobile

Job Description

As a Frontline Incentive Compensation Consultant , you will support our Frontline team who bring the T-Mobile brand to life. Our Frontline lives and breathes T-Mobile, and so will you! Bring your passion for Total Rewards as you design and implement comprehensive incentive compensation approaches that align performance targets including sales, customer experience, customer resolution and retention to overall channel strategy. Get creative and put your compensation expertise to work in an exciting new way.

What you'll do in your role.

• Consults with business leaders and stakeholders to understand and support business strategy by providing comprehensive incentive compensation recommendations that ensure competitiveness, drive performance, and align to business goals.

• Proactively identifies incentive compensation needs on a current and forward-looking basis and partners with client-facing HR Partners and Business Leaders as well as Finance and planning teams to address compensation and related matters, including development and execution of implementation project plans for incentive compensation changes.

• Partners in incentive compensation plan design, administration, governance, communication and program management. Drives process, reporting and technology improvements to increase efficiency in incentive compensation.

• Project manage compensation program proposals from development to implementation. Develops proposals and presentations about incentive compensation programs to influence and educate senior level decision-makers.

• Participates in research, analyzes competitive market data to ensure appropriate rewards programs.

• Provide consulting to stakeholders on best practices, customized solutions; work directly with business leadership and stakeholders to plan and model incentive compensation plans.

• Work with Compensation Operations, Technology & Legal partners to ensure accurate configuration, administrative compliance from incentive compensation system; establish and maintain strong governance structures for incentive processes, policies and business rules.

• Manage special projects to support business transitions.

The experience you'll bring.

• 5+ years incentive compensation experience with a deep understanding of compensation-related areas including compensation, incentive compensation design, performance management, compliance along with compensation design strategy, plans, program execution, budgeting, and communications.

• Bachelor's degrees in finance, accounting, business or equivalent.

• Strong analytical capability, strong modeling skills including prior experience with incentive plan back-testing

• Proven ability to establish and build effective working relationships with business partners, strong presentation skills

• Solid project management skills, works effectively with minimal direction; strong written and verbal communication skills.

• Highly proficient in Microsoft office software

• Telecommunications industry experience preferred

• Certified Sales Compensation Professional (World at Work certification) preferred

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

#LI-Corporate

Position details

Req ID: 192755BR

Department: Human Resources

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 192868BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

The Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain an understanding of their business, identify their business challenges, and develop solutions that meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment, and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customers' technical inquiries.

SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. SE's will maintain specialist/subject matter expert (SME) level knowledge of the Value-Added Solutions they support, consult with customers, SEs, and Sales teams to drive value-added solutions opportunities, obtain and/or maintain product-specific certifications as required, understand and present product roadmaps as needed, assist with post-sale support/escalations as engaged by SETC, maintain high-level understanding of T-Mobile wireless network and related key technologies, and maintain High-level understanding of T-Mobile Global Wireline Solutions network, products, and technologies.

As needed, SEs partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position.

What you'll do in your role.

• Pre-sales Activities (including, but not limited to) participate in customer meetings, uncover opportunities and recommend solutions, understand nuances and drivers, design and architect services and solutions, close technical hurdles, prepare and present technical customer presentations, supports the most complex integrated solutions and builds and manages relationships with key solution partners

• Technical Focus (including, but not limited to) - maintaining technical knowledge by attending training in assigned areas, maintaining an adequate level of industry expertise, pursue industry certification appropriate to the role, and consultant level knowledge in three or more specialized value-added solutions

• Post-sales Activities (including, but not limited to) - ensure a positive customer experience, assist with high-level support and troubleshooting, open tickets and engage appropriate support resources, assist with post-sale support/escalations as engaged by STEC, and work with Marketing/Product to roll out new products

• Additional duties/projects as assigned by management

• Also responsible for other Duties/Projects as assigned by business management as needed.

The experience you'll bring.

• Bachelors Degree - STEM

• 7-10 years' experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment, technical leadership and project management, and providing strategic direction in a leadership role

• Ability to create and deliver presentations

• Excellent oral and written communications

• Strong interpersonal skills

• Proficiency with business application software

• Experience with sales methodologies

• Project/Program Management

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192548BR

Department: Business Sales

Travel Required: Yes

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 192869BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 192867BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

• Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

• Successfully identify and handoff small business leads.

• Support team initiatives and create an inclusive environment

The experience you'll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

• Competitive drive and proven ability to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

• Effective at balancing customer needs and performance goals.

• 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

• Competitive base pay plus milestone bonuses

• Benefits for part-time and full-time associates

• Medical, dental and vision benefits

• Matching 401(k)

• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

• Generous paid time-off programs

• Phone service discounts

• Education reimbursement

• Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

Position details

Req ID: 192849BR

Department: Retail

Travel Required: No

Job Detail

• Company:
  T-Mobile

Job Description

Growth Beyond the Smartphone (BTS) is a top priority for T-Mobile. Exciting new products and emerging segments are coming to market every quarter and the BTS Commercial Marketing group is at the forefront of bringing those to our customers. We are looking for a Sr. Marketing Manager to find ways to grow BTS Service Revenue while delivering on the T-Mobile promise of keeping their devices connected and taking part of the 5G revolution.

What you'll do in your role.

Responsibilities :

Responsibilities:

• Helps drive Consumer Postpaid BTS base management, both retention and upgrades, including target setting and performance

• Launch and manage new programs to retain customers and ensure they have access to the latest and greatest devices

• Contributes to target setting and performance for VAS attach, and develops contingencies to ensure target delivery

• Partners with cross-functional teams including operations, finance, integrated marketing, product management, analytics, consumer insights, pricing and more to develop unique and inspiring promotions targeting new customer acquisition and simplify bringing existing devices to T-Mobile

• Responsible for identifying opportunities based on competitive landscape, business performance and customer pain points

• Drive operational excellence in base management

The experience you'll bring.

Qualifications:

• 5+ years marketing experience

• 5+ years in one or more of the following categories: software/hardware, web, telecommunications, consumer electronics, or consumer packaged goods

• Bachelor's degree required

• Outstanding communication skills - written and verbal

• Experience in executing go-to-market strategies

• Experience in analyzing customer, business, and industry data to drive business performance

• Knowledge of financial drivers, experience in managing return on investment objectives, ability to develop high level financial models and review quarterly forecasts and budgets

• Ability to influence cross functional teams and champion new concepts and ideas

• At least 18 years of age

• Legally authorized to work in the United States

• High School Diploma or GED

• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

#LI-DV1

Position details

Req ID: 192846BR

Department: Emerging Products

Travel Required: No

Job Detail

• Company:
  T-Mobile