Company Detail

Job Description

Do you enjoy working in a team environment where every day is something new and exciting? We are looking for a Senior Travel Consultant who will establish concrete relationships and will deliver excellent customer service. Apply today and come fly with us to success.

Senior Travel Consultant

Full-Time, (home)based in the US

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

In this role, you will be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). You will be working independently on requests and take the initiative to help other team members and management as requested.

A snapshot of this opportunity

• Expertly use the appropriate BCD Travel tools and systems to complete requests

• Search and confirm travel reservations for the customer

• Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer

• Provide travel offers and general travel advice to travelers

• Respond to requests accurately and completely

• Excellent knowledge and application of travel supplier rules

• Provide the client with the required industry information, such as low fares, exchange costs and penalties

• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

• Actively support other team members within and across teams

  How you can set yourself apart

• Relevant experience in the corporate travel management industry

• Advanced skills on travel industry systems GDS

• Solid working knowledge of the travel industry, policies, procedures, and processes

• Experience booking international and domestic corporate travel

• Strong verbal and written communication skills

• Demonstrated excellent professional customer service and problem resolution skills

• Proven ability to handle multiple priorities simultaneously

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others are also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .

  Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

  #LI-Remote

  #LI-RJ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you enjoy working in a team environment where every day is something new and exciting? We are looking for a Senior Travel Consultant who will establish concrete relationships and will deliver excellent customer service. Apply today and come fly with us to success.

Senior Travel Consultant

Full-Time, (home)based in the US

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

In this role, you will be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). You will be working independently on requests and take the initiative to help other team members and management as requested.

A snapshot of this opportunity

• Expertly use the appropriate BCD Travel tools and systems to complete requests

• Search and confirm travel reservations for the customer

• Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer

• Provide travel offers and general travel advice to travelers

• Respond to requests accurately and completely

• Excellent knowledge and application of travel supplier rules

• Provide the client with the required industry information, such as low fares, exchange costs and penalties

• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

• Actively support other team members within and across teams

  How you can set yourself apart

• Relevant experience in the corporate travel management industry

• Advanced skills on travel industry systems GDS

• Solid working knowledge of the travel industry, policies, procedures, and processes

• Experience booking international and domestic corporate travel

• Strong verbal and written communication skills

• Demonstrated excellent professional customer service and problem resolution skills

• Proven ability to handle multiple priorities simultaneously

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others are also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .

  Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

  #LI-Remote

  #LI-RJ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you enjoy working in a team environment where every day is something new and exciting? We are looking for a Senior Travel Consultant who will establish concrete relationships and will deliver excellent customer service. Apply today and come fly with us to success.

Senior Travel Consultant

Full-Time, (home)based in the US

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

In this role, you will be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). You will be working independently on requests and take the initiative to help other team members and management as requested.

A snapshot of this opportunity

• Expertly use the appropriate BCD Travel tools and systems to complete requests

• Search and confirm travel reservations for the customer

• Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer

• Provide travel offers and general travel advice to travelers

• Respond to requests accurately and completely

• Excellent knowledge and application of travel supplier rules

• Provide the client with the required industry information, such as low fares, exchange costs and penalties

• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

• Actively support other team members within and across teams

  How you can set yourself apart

• Relevant experience in the corporate travel management industry

• Advanced skills on travel industry systems GDS

• Solid working knowledge of the travel industry, policies, procedures, and processes

• Experience booking international and domestic corporate travel

• Strong verbal and written communication skills

• Demonstrated excellent professional customer service and problem resolution skills

• Proven ability to handle multiple priorities simultaneously

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others are also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .

  Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

  #LI-Remote

  #LI-RJ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you enjoy working in a team environment where every day is something new and exciting? We are looking for a Senior Travel Consultant who will establish concrete relationships and will deliver excellent customer service. Apply today and come fly with us to success.

Senior Travel Consultant

Full-Time, (home)based in the US

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

In this role, you will be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). You will be working independently on requests and take the initiative to help other team members and management as requested.

A snapshot of this opportunity

• Expertly use the appropriate BCD Travel tools and systems to complete requests

• Search and confirm travel reservations for the customer

• Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer

• Provide travel offers and general travel advice to travelers

• Respond to requests accurately and completely

• Excellent knowledge and application of travel supplier rules

• Provide the client with the required industry information, such as low fares, exchange costs and penalties

• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

• Actively support other team members within and across teams

  How you can set yourself apart

• Relevant experience in the corporate travel management industry

• Advanced skills on travel industry systems GDS

• Solid working knowledge of the travel industry, policies, procedures, and processes

• Experience booking international and domestic corporate travel

• Strong verbal and written communication skills

• Demonstrated excellent professional customer service and problem resolution skills

• Proven ability to handle multiple priorities simultaneously

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others are also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .

  Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

  #LI-Remote

  #LI-RJ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you enjoy working in a team environment where every day is something new and exciting? We are looking for a Senior Travel Consultant who will establish concrete relationships and will deliver excellent customer service. Apply today and come fly with us to success.

Senior Travel Consultant

Full-Time, (home)based in the US

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

In this role, you will be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). You will be working independently on requests and take the initiative to help other team members and management as requested.

A snapshot of this opportunity

• Expertly use the appropriate BCD Travel tools and systems to complete requests

• Search and confirm travel reservations for the customer

• Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer

• Provide travel offers and general travel advice to travelers

• Respond to requests accurately and completely

• Excellent knowledge and application of travel supplier rules

• Provide the client with the required industry information, such as low fares, exchange costs and penalties

• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

• Actively support other team members within and across teams

  How you can set yourself apart

• Relevant experience in the corporate travel management industry

• Advanced skills on travel industry systems GDS

• Solid working knowledge of the travel industry, policies, procedures, and processes

• Experience booking international and domestic corporate travel

• Strong verbal and written communication skills

• Demonstrated excellent professional customer service and problem resolution skills

• Proven ability to handle multiple priorities simultaneously

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others are also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .

  Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

  #LI-Remote

  #LI-RJ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you enjoy working in a team environment where every day is something new and exciting? We are looking for a Senior Travel Consultant who will establish concrete relationships and will deliver excellent customer service. Apply today and come fly with us to success.

Senior Travel Consultant

Full-Time, (home)based in the US

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

In this role, you will be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). You will be working independently on requests and take the initiative to help other team members and management as requested.

A snapshot of this opportunity

• Expertly use the appropriate BCD Travel tools and systems to complete requests

• Search and confirm travel reservations for the customer

• Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer

• Provide travel offers and general travel advice to travelers

• Respond to requests accurately and completely

• Excellent knowledge and application of travel supplier rules

• Provide the client with the required industry information, such as low fares, exchange costs and penalties

• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

• Actively support other team members within and across teams

  How you can set yourself apart

• Relevant experience in the corporate travel management industry

• Advanced skills on travel industry systems GDS

• Solid working knowledge of the travel industry, policies, procedures, and processes

• Experience booking international and domestic corporate travel

• Strong verbal and written communication skills

• Demonstrated excellent professional customer service and problem resolution skills

• Proven ability to handle multiple priorities simultaneously

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others are also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .

  Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

  #LI-Remote

  #LI-RJ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you enjoy working in a team environment where every day is something new and exciting? We are looking for a Senior Travel Consultant who will establish concrete relationships and will deliver excellent customer service. Apply today and come fly with us to success.

Senior Travel Consultant

Full-Time, (home)based in the US

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

In this role, you will be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). You will be working independently on requests and take the initiative to help other team members and management as requested.

A snapshot of this opportunity

• Expertly use the appropriate BCD Travel tools and systems to complete requests

• Search and confirm travel reservations for the customer

• Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer

• Provide travel offers and general travel advice to travelers

• Respond to requests accurately and completely

• Excellent knowledge and application of travel supplier rules

• Provide the client with the required industry information, such as low fares, exchange costs and penalties

• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

• Actively support other team members within and across teams

  How you can set yourself apart

• Relevant experience in the corporate travel management industry

• Advanced skills on travel industry systems GDS

• Solid working knowledge of the travel industry, policies, procedures, and processes

• Experience booking international and domestic corporate travel

• Strong verbal and written communication skills

• Demonstrated excellent professional customer service and problem resolution skills

• Proven ability to handle multiple priorities simultaneously

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others are also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .

  Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

  #LI-Remote

  #LI-RJ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you want to work with Apple Entertainment? This job will allow you to create the role and work with the Press & Publicity Team at Apple. We are looking for someone to be part of our creative and strategic thinking team.........come and join us!

Operations Manager

Full-time, Hybrid; Two days at home and three days on-site at Apple in Culver City, CA

You will report to Valerie S Feuell

In this role you will be responsible for managing a global operations team who are dedicated to Apple Entertainment, focusing on managing all aspects of travel for the Press & Publicity team. We are looking for someone who can work in a fast paced, exciting industry, who is looking for their next challenge within the entertainment industry. We are looking for someone who enjoys building strong and trusting client& supplier relationships, who relishes working in a challenging environment and someone who is looking to do things just a little bit different than the norm. You will be someone who is dedicated to their team, enjoys working as part of a larger organization and is constantly looking at ways to improve the current operations. This position demonstrates an extensive understanding and applicability of all areas in the entertainment travel industry, client servicing and business practices.

A snapshot of this opportunity

• Serve as the primary liaison between Apple's Press & Publicity Team and the BCD team, as well as building a strong relationship with Apple's Entertainment Travel Manager

• Look at new ways of handling Apple's Press & Publicity travel requirements

• Having the ability to develop and maintain relationships with our suppliers, and being the escalation point for vendor concerns

• Provide team feedback, coaching, and development on performance through regular meetings, annual performance reviews, and ad hoc coaching

• Conduct meeting and training sessions as appropriate

• Maintain industry knowledge to provide direction on best practices to improve operational processes

• Ensure all operational goals are consistently met and work to implement and measure continuous improvement efforts.

• Working with the event management team for Apple Entertainment

  How you can set yourself apart

• Proven track record of entertainment travel

• Thorough knowledge of travel agency operations

• Strong knowledge of Sabre GDS

• Entertainment experience is a requirement

• Experience in working within a constantly changing and dynamic environment

• Dealing with escalations

• Experience managing Entertainment and VIP clients

• Experience of leading a virtual team from different regions

• Experience with contract negotiations, payment solutions and supplier sourcing

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com.

  Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  #LI-Remote and *CAJM

  #LI-VP1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you want to act as a trusted advisor to the customer and guide the customer through Client Technology projects? This role offers you an exciting client facing opportunity within the international environment of business travel.

Client Technology- Product Configuration Specialist Fulltime, home based in the US or Canada

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

A snapshot of this opportunity

• Oversee projects on behalf of Client Technology

• Handle the day to day system administration of existing customers using one or more client technology solutions like an online booking tool

• Handle request coming in from the Travel Manager and Account Team

• Work on different customer assignments such as site reviews, in close cooperation with account management and the operational teams

• With your strong operational background and GDS knowledge you are able to take care of day to day changes and updates

  How you can set yourself apart

• Good knowledge of Sabre

• Solid experience in the administration on the online booking tool Concur (2nd OBT is a plus)

• Extensive experience in the travel industry

• Experience in process management (design, document and implement processes)

• Good analytical thinking skills

• Great empathy for customer needs and patience with demanding customers

  About the department Client Technology is a global department and is responsible for the support of our Client Technology solutions. This support is offered to our corporate customer and the respective end users. The Configuration Management team consists out of 30 members who are stationed in various countries across the world.

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .

  Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

  #LI-remote

  #LI-183427773_GP1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

BCD Meetings & Events: Operations Director, Congress

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.

We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.

About the role: We are looking for an Operations Director, Congress to join our dynamic team. In this role, you will oversee operations teams supporting congress clients, including both dedicated and scalable service models. You will be responsible for motivating and leading high performing congress teams ensuring operational excellence, SLA achievement, and high functioning staff. Sound like you? Read on!

As an Operations Director you will: - Oversee operations teams serving multiple clients - Motivate and manage people within your team - Maintain a strong customer focus, ensuring your teams are partnering with BCD M&E's clients - Partner with other BCD M&E leaders within the Life Sciences Center of Excellence

You're good at: - Developing teamwork and collaboration to achieve results - Creating and refining processes to maximize efficiency - Managing multiple complex projects - Leading with managerial courage and integrity

You might also have: - Multiple years of experience in the life sciences vertical - Experience working in a global environment

You should know: - This role is virtual and operates in the EST or CT time zones - Our standard working hours are 8:30 AM -5:30 PM with an hour break - Covid vaccination might be required for this role

How to apply: Click apply now to be considered.

#Li-Remote

#LI-KW1

#LI-LZ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

BCD Meetings & Events: Registration Manager

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.

We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.

About the role: The Registration Manager is responsible for supporting the clients, partners and the Operations Team with the execution of successful meetings and events, whether they be face to face, hybrid, or virtual, while maintaining a high level of customer service. This position will be responsible for providing guidance to clients on registration needs, website configurations, virtual meeting management integrating with different meeting platforms, integration with hotel/air travel and overall attendee management. The Registration Manager is also responsible for managing RSVP data, hotel requests via a rooming list, data integrity, and other duties associated with attendee communication and management. Quality check of all reporting and data within the meetings technology is also the responsibility of the Registration Manager.

If you are super detail oriented, customer service focused and a team player, read on!

As a Registration Manager you will: - Setup initial registration call with client to discuss the registration process including costs, air process, registration software capabilities, virtual platforms, print products, reporting and other registration steps. - Ensure Cvent online registration templates are built and updated to meet the specific needs of each event, are clear, concise and easy to navigate. Oversee all aspects of the website design, keeping close eye on details and client led changes to the site. Included in this process are also invitation and confirmation design and management. - Field questions from attendees and update their registration profile with any changes. Monitor all registrations. You know each event is a personal experience, and you make it easy for your clients. - Identify travel parameters, perform QC processes on arranged air travel and serve as a liaison between air team and client for approvals on any flights outside meeting parameters. - Manage all aspects of the hotel room block, including but not limited to attrition, additional rooms, and room list accuracy. Communicate rooming details directly to hotel and review associated hotel addendum with program manager. Cross check rooming lists and air manifests. - Assist with planning offsite events, creating and sending clear communications, print materials and more. - Report final quality control of all event reports for assigned programs to ensure accuracy and completeness. - Ensure everyone, from client to attendee to staff person has a positive and memorable experience from invitation stage, through onsite, and departure. We aim to please!

You're good at: - Organization. Managing multiple priorities at once and being adaptable. You have exceptional problem-solving skills, and are calm under pressure. - Teamwork. It takes a village. - Cvent, Excel and Microsoft Office Suite. - Providing superior customer service. You understand that it is a person that is attending your event and go above and beyond to ensure they have the best experience possible. - Ideal candidate has1-3 years job-related experience required (i.e. event registration, administrative, hotel rooming block etc.) - General hotel experience preferred

You might also have: - A college degree from a 4- year institution.

You should know: - This role is virtual - Our standard working hours are 8:30 AM -5:30 PM with an hour break. - Covid vaccination might be required for this role.

How to apply: Click 'Apply Now' to be considered.

#Li-Remote

#LI-KW1

#LI-LZ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you want to work in a fast-paced and exciting environment, where no two days are the same? We're looking for a Meeting Coordinator Groups who enjoys both a buzz and a challenge.

Meeting Coordinator Groups

Full-time, on-site in Reston, VA (Hybrid)

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

In this job you will coordinate high-level and large meetings on-site in two offices: Virginia HQ and Michigan. You will make sure that all resources necessary for the delivery of these meetings are in place. You must be a detail-oriented person with excellent organizational skills.

A snapshot of this opportunity

• Plan and coordinate multiple small meetings and events on a day-to-day basis

• Schedule and provide onsite coordination as needed for high-level and/or large meetings, and coordinate requirements with Facilities, Security, and AV departments

• Provide support to the team and external suppliers with registration software and documents

• Maintain accurate records, data input, and complete file management as outlined in client policies, work instructions and procedures

• Create and deliver custom forms/reports to client and team

• Participate in various team meetings to capture pertinent information including timelines, reporting needs, and contact information

• Develop and maintain strong client and vendor relationships

  How you can set yourself apart

• Experience in coordinating and/or planning small meetings in the travel industry

• Knowledge of core meeting planning elements (Contracts, BEO's, A/V, etc.)

• Strong understanding and knowledge of Cvent registration software, and ability to manage software on an account level

• You have GDS Sabre experience

• You are able to remain flexible/handle change, and prioritize effectively

• Exhibit a high level of customer service and ability to remain composed and professional in stressful situations

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .

  Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

  #LI-Remote

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

BCD Meetings & Events: Meeting Planner

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.

We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.

About the role: We are looking for a Meeting Planner to join our dynamic team within our Life Sciences Division. In this client facing role, you will act as the event planning lead and project manager on each meeting. You will collaborate with peers and vendors alike to ensure each event is executed flawlessly and compliantly from site selection, to registration, to menu planning through onsite execution and budget reconciliation and everything in between. You will keep projects running on time, on budget and within compliance guidelines. If you are someone who has mastered the art of managing multiple priorities at once then read on!

As a Meeting Planner, you will: - Direct responsibility for program development, planning, execution and all of its components, of all assigned programs from the point of meeting registration including onsite program management - Schedule, prepare and facilitate weekly team meetings with respective program teams for each assigned program. Prepare meeting recaps and distribute to respective team following each team meeting. - Serve as a central coordinator for virtual events ranging from 10 ppl to 500 attendees. Liaise with client, speakers and co-organizers as needed - Work with Web Reg Manager to Create, customize, and configure virtual event registration pages - Provide expert knowledge and training to other meetings & events staff - Manage content upload and create custom virtual meeting layouts and event flows - Support clients in identifying and recommending appropriate platforms and features to use for different types of events, such as meeting, webinar, breakouts, training, whiteboard, Q&A, Polling. - Serve as event host and/or moderator during the rehearsal or live event, based on client needs. - Manage and utilize an internal and client version program timeline. Meet deadlines accordingly - Adhere to Client policy on financial and compliance controls for all meetings. - Add value to client by counseling client on best practices, compliance and cost savings in order to make their event successful. - Develop and conduct client site inspections as required and follow up with site inspection notes, revised estimated budget, program itinerary and program timeline. - Act as the main point of contact for your client, and ensure all milestones are clearly communicated and met. Be consultative in your approach. Afterall, you an expert in meetings management. - Build, monitor and maintain concise and accurate event budgets. Think outside of the box on creative cost savings and menu planning ideas but ensure we remain compliant. Negotiate vendor contracts and build long lasting partnerships. - Work with your client and peers on procuring an ideal and compliant venue for each event. - Partner with your team mates to create clear & simple attendee communications and registration websites. Create a well-timed and accurate communication plan. - Communicate effectively with all hotel & vendor partners. You'll be responsible for hotel rooms, designing and communicating room sets, AV/Production needs, offsite and team building events, ground transportation, signage and more! - Ensure everyone, from client to attendee to staff member has a positive and memorable experience from invitation stage, through onsite, and departure. We aim to please!

You're good at: - Communicating with clients. You have the ability to own the room and convey confidence, knowledge of best practices in events and a professional presence at first impression and on-going. - Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure and work well in a collaborative environment. - Establishing long lasting, professional relationships with clients, co-workers and vendors. - Managing the complex world of compliance including understanding Meal Caps, State & Country Laws and Transfer Of Value reporting. - Cvent, Excel and Microsoft Office Suite. - Our ideal candidate possesses 3+ years in a lead planner role in the Pharmaceutical or Life Sciences industry

You might also have: - A college degree from a 4-year institution. - The ability to travel regularly

You should know: - This role is virtual (East Coast hours) - Our standard working hours are 8:30 AM -5:30 PM with an hour break - Covid vaccination might be required for this role

How to apply: Click apply now to be considered

#Li-Remote

#LI-KW1

#LI-LZ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

BCD Meetings & Events: Regional Operations Manager - Apple

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.

We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.

About the role: We are looking for a Regional Operations Manager to join our dynamic team. In this client facing role, you will play a pivotal role in supporting global strategy and operations initiatives in your region for a one of a kind client. If you're excited by driving program strategy, innovating a well-established meetings and events program, and optimizing service excellence, read on!

As a Regional Operations Manager you will: - Partner with Global Team Lead and client to develop business objectives for the global meetings program and manage implementation of global resource strategy. - Be a leader to regional M&E team - culture of team vs. individuals. - Consult to provide high value products and services, and service expansion in your region aligning with global goals. - Drive regional operational excellence and highest levels of customer service, foster a customer centric environment where the customer perspective is central to the activity and thinking of the department.

You're good at: - Communicating with clients. You can own the -room- and convey confidence, knowledge of best practices in events, and a professional presence at first impression and beyond. - Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure and are an expert at prioritizing. - Establishing long lasting, professional relationships with clients, co-workers and vendors. - Cvent, Eved, Excel, Microsoft Office Suite. - Ideal candidate possesses 3+ years of experience in the strategic management of large-scale global event strategy and operations in the technology industry.

You might also have: - A college degree from a 4- year institution. - The ability to travel regularly when regular travel resumes.

You should know: - This role is in office in Cupertino, CA - Our standard working hours are 8:30 AM -5:30 PM with an hour break. - Covid vaccination might be required for this role.

How to apply: Click 'Apply Now' to be considered.

#LI-KW1

#LI-LZ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you want to work in a fast-paced and exciting environment, where no two days are the same? We're looking for a Technology Supervisor who enjoys both a buzz and a challenge?

Technology Supervisor

Full-time, based in Austin, TX

This role will be looking after our technology department and managing projects. In addition, the person responsible for shipping and equipment setup will report to you as well. You will m anage incidents, service requests and tasks coming through Onetouch or other defined means: Help on triage and assignment of incoming requests. Assess complex incident, apply solution, send feedback to Site Admins or user

If necessary, complete incident registration with all technical information to allow escalation to the respective internal or external 3. Level support, Perform Product Support tasks, Participate on the management of the virtual team Product Support Client Technology.

A snapshot of this opportunity

• Conduct assessment in a logical way, understand the request/issue identify the faulty component or parameters to be changed

• Consult available documentation & process description

• If possible, solve incident and reply either to the Product Supports or to the user directly

• Respect procedures defined within the workflow tool (OneTouch) to ensure smooth communication between support teams and consistency of the data (tickets) recorded

• Respect defined Service Level Agreement

• -Triage- of cases escalated by Product Support

• Complete documentation of the request with all technical information necessary for further investigation

• If required forward case to respective 3rd level support as applicable or register case in 3rd party trouble shooting database

• Document registration in reporting tool (OneTouch) with escalation date and if available incident number

• Insure follow-up (resolution, feedback, questions) of these escalated cases

• Modify configuration of Online sites for OBT, Portal, TSA and TSPM, etc

• when required by the user/customer / account manager (validation with original requirements)

• in case of a bug or an error during implementation

• Test modifications done and document results before closing or forwarding the request/incident.

• Respect defined Service Level Agreement

• Manage shift planning and holiday planning for the virtual team in line with the respective manager

• Identify qualification needs and report it to the respective manager

• Conduct regular reviews with the direct reports in line with the company policy and Sen Manager direction

• Manage implementation of agreed process and functional interfaces

• Support assessment of service escalations reported and align with respective Senior Manager / Manager

• Help to coordinate the holiday approval and assure proper documentation in line with the local country rules

• Conduct regular meeting with team and assure participation on agreed team calls

  How you can set yourself apart

• Professional education (Business Travel Agent)

• Experience in the travel industry

• Experience as a Product Support

• Experience as a Site Admin

• Good mode of expression in written and spoken English and 2nd or 3rd language of French, German or Spanish

• Excellent knowledge in Client facing Travel Technology and solid experience in the administration of min 1 Application

• Excellent knowledge in Client facing Travel Technology

• Social competence & teamwork

• Great empathy for customer needs and patience with unstable customers

• Internal or external training on mid level management

• Extensive experience in the travel industry

• Experience in leadership, quality management, process management and project management

• Experience in process management (design, document and implement processes)

• Good Knowledge 2nd or 3rd GDS

• Thorough understanding of online meeting technology

• Excellent knowledge in Agent facing Travel Technology and Basic experience in the administration of min 1 Application

• Excellent knowledge in Agent facing Travel Technology and International work experience

• Good analytical thinking skills and Self dependent behavior

• Organizational skills (planning, communication)

• Demonstrated ability to lead a virtual team

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com. Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

  #LI-remote

  #LI-VP1

  *CAJM

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you want to work in a fast-paced and exciting environment, where no two days are the same? We're looking for a Onsite Government VIP Travel Consultant with VIP and International experience!

Onsite Government VIP Travel Consultant

Full-time, in Washington, DC

Account: Government Travel Flex Desk

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

This position performs at an expert level and demonstrates an extensive understanding and applicability of all areas in the travel industry. You work independently on requests and thrive in a fast paced environment. The Senior Travel Consultant will take the initiative to provide assistance to team members and management as requested.

• Expertly use the appropriate BCD Travel tools and systems to complete requests

• Search and confirm travel reservations for the customer

• Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer

• Provide travel offers and general travel advice to travelers

• Responds to requests accurately and completely

• Excellent knowledge and application of travel supplier rules

• Maintains, actively communicates and seeks expansion of current knowledge of the state of the various travel industries supported

• Provides the customer with the required industry information, such as low fares, exchange costs and penalties

• Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, FTR, etc.)

• Supports BCD Travel and client driven initiatives

• Appropriately responds and resolves customers inquiries

• Anticipates and provides assistance on potential challenges that may arise for the customer

• Performs follow-up as needed and within the time frame promised to the customer

• Proactively provides feedback to management to avoid future customer issues

• Accurately processes the complaint (BCD Travel systems and processes and procedures)

• Appropriately displays empathy and acknowledging statements to diffuse emotion during adversity

• Consistently exceeds individual and team goals

• Effectively uses the telephone systems

• Completes reservations with few errors

• Consistently follows BCD Travel call/email guidelines

• Adheres to BCD Travel policies and procedures to maintain quality control

• Provides the customer a full recap of the confirmed itinerary and r esponds to the customer promptly

• Provides the customer his/her undivided attention

• Listens and captures information from the customer

• Responds appropriately and a sks questions targeted to encourage complete responses

• Creates rapport with the customer and m atches the customer's tone and pace

• Keeps the interaction moving forward o ffers suggestions to the customer and anticipates needs

• Actively supports other team members within and across teams

• Applies proper BCD Travel communication guidelines and standards (clear, concise and personal) to interactions

• The ability to solve problems on the spot using various tools and expert communication skills

• The ability to work with 3rd party vendors and negotiate solutions on behalf of the traveler

• Must be able to accept and provide feedback based on traveler experience

• Individual must possess a strong vocabulary and be able and willing to assist to overcome communication challenges

  How you can set yourself apart

• Extensive experience in the corporate travel management industry

• Must Pass the GSA Tier II Background Check required for government security access

• Solid working knowledge of the travel industry, policies, procedures and processes

• Advanced skills on travel industry systems GDS Apollo

• Strong verbal and written communication skills in designated languages

• Proven ability to handle multiple priorities simultaneously

• Ability to work flexible hours

• Ability to work independently, exercising discretion and judgment

• Demonstrated excellent professional customer service and problem resolution skills

• Strong problem solving and/or critical thinking skills

• Bachelor degree preferred

• Proficiency in Microsoft Office applications

• Demonstrated internet research skills for customer information

• Degree in tourism-related field

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com.

  Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

  #LI-remote

  *CAJM

  #LI-RJ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

BCD Meetings & Events: Event Housing Manager

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.

We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.

About the role: Responsible for supporting day to day operations in relation to Event Housing and assigned team while maintaining a high level of customer service for program participants and the client. Conduct oneself in a positive, professional and ethical manner expected of a leader. Embracing the BCD M&E culture and becoming part of it is essential delivery to the team onsite with the client.

As an Event Housing Manager you will: - Accurate forecast for hotel room block - including peak and shoulder nights based on venue and dates. - Registration needs - what types of information to collect for client and team. - Use of placeholder names on rooming list when registration numbers fall short due to slow registrations. - Monitor pick up and report to clients on potential attrition penalties. - Managing unique billing situations and provide accurate reporting to hotel and client. - Act as liaison for client, attendees and hotel to manage changes and requests. - Review hotel lists for accuracy to ensure reservations and changes are processed correctly. - Continuous communication with all parties involved, i.e. client, guest and hotel staff. - Providing specialized services to high level attendees. - Resolve any problems for guests - no shows and walk in's. - Manage no shows, contacting "missing" guests and determine whether to hold or release rooms without penalties. - Assist with onsite registration if needed. - Review master hotel bill for accuracy and reconcile final billing. - Request corrections and credits if needed.

Pre-Show Responsibilities: - Serve as primary contact for Event Logistics Manager or client. - Collaborate with Event Technology Manager to develop website to support housing registration. - Download and modify rooming list to comply with hotel needs. - Submit rooming list to hotel on date specified in contract. - Manage distribution of housing confirmations. - Manage all additions, changes, and deletions to rooming lists. - Manage "placeholders" to avoid attrition and fees. - Confirm billing arrangements with event management team. - Confirm VIP arrangements with event management team and the hotel. - Manage guarantees and billing arrangements with event management team. - Communicate and confirm special requests for hotel as directed by the event management team.

On-Site Responsibilities: - Manage all aspects of rooming list to include no-shows (keep or release rooms), early arrivals, later departures, and cancellations. - Create and maintain "onsite" list of attendees, to include walk-ins and cancellations. - Receive arrival/in-house report from hotel daily. - Manage all room changes. - Reconfirm VP and VIP suites/amenities. - Confirm special requests.

Post-Meeting Responsibilities: - Finalize housing billing. - Provide Event Logistics Manager, Tradeshow Manager, or Client with final charges to include T&E. - Provide final pick-up report to Event Logistics Manager, Tradeshow Manager, or Client.

Qualifications: - 3-5 years industry-related experience required (i.e. meeting planning, on-site logistics, hotel reservations management, or meeting registration) - 1 year registration management/attendee management experience (Cvent a plus) - Travel industry experience preferred - Bachelor degree preferred - Proficient in Microsoft Word and Excel - Knowledge and previous experience with room block management - Knowledge and previous experience with meeting, event and incentive programs and participant registration

You should know: - This role is virtual - Our standard working hours are 8:30 AM -5:30 PM with an hour break. - Covid vaccination might be required for this role.

How to apply: Click 'Apply Now' to be considered.

#Li-Remote

#LI-KW1

#LI-LZ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

BCD Meetings & Events: Project Coordinator

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.

We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.

About the role: We are looking for a Project Coordinator to join our dynamic team within our Life Sciences Division. In this role, you will support the end-to-end development, planning and overall execution of events for a corporate client. This extends to attendee registration websites, communications, management of programs with international attendees coming to US based events, whether in person or webinar. Will manage proffer process for Federal and State government HCP's. Sound like you? Read on!

This office-based position is in Cincinnati, OH.

As a Project Coordinator you will: - Manage all aspects of program planning and closeout - Source/contract vendors - Design and build websites that provide exceptional user experience and maintain efficient backend management and reporting. - Create and distribute client-facing communication/documents - Submit requests for services and supplies - Adhere to all deadlines, turnaround timelines & compliance requirements - Assume other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position and can add value

You're good at: - Effective time management and balancing multiple priorities - Being organized, efficient, and accurate - Adaptability - Being proactive and anticipating the next priority - Effective communication with colleagues and vendors - Proofing electronic documents/communication - Cvent, Excel and Microsoft Office Suite.

You might also have: - A college degree from a 4-year institution - Background and/or education in pharmaceutical/medical device meetings and events industry

You should know: - This role operates In office in Cincinnati, OH. - Our standard working hours are 8:30 AM -5:30 PM with an hour break. - Covid vaccination might be required for this role.

How to apply: Click 'Apply Now' to be considered.

#LI-KW1

#LI-LZ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you want to work in a fast-paced and exciting environment, where no two days are the same? We're looking for a Global Hotel Program Manager who enjoys building strong and trusting relationship. In this role you will develop the global hotel program for Apple Inc.

Global Hotel Program Manager

Full-time, Hybrid; Two days at home and three days on-site at Apple in Austin, TX

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

You will work very closely with Apple's M&E & Hotel Lead to continue to develop the hotel program for all areas of the business. We are looking for someone who can work in a fast paced, exciting industry, who is looking for their next challenge in the travel industry. We are looking for someone who enjoys building strong and trusting client & supplier relationships, who relishes working in a challenging environment and someone who is looking to do things just a little bit different than the norm. You will be someone who is dedicated to success, enjoys working as part of a larger organization and is constantly looking at ways to improve the normal.

A snapshot of this opportunity

• Manage annual RFP

• Streamline hotel reporting

• Conduct annual program hotel training for Apple Travel & Meetings team

• Ensure hotel blocks are fully utilized across Apple Travel & Meetings

• Compile training programs with suppliers, in conjunction with the training team

• Develop formal entertainment hotel and extended stay programs

• Deliver hotel monthly update to advisors

• Assist with evaluating payment solutions

• Focus on hotel business reviews and strategic partners

• Conduct hotel related surveys

  How you can set yourself apart

• Proven track record of working with hotels

• Experience in a customer service role

• Knowledge of contract negotiations, payment solutions and supplier sourcing

• Enjoy working within a constantly changing and dynamic environment within a global team

• Understanding of hotels, client servicing and business practices

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com . Interested?

  Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel

  Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

  #LI-Remote

  *CAJM

  #LI-RJ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

BCD Meetings & Events: A/R Specialist

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.

We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.

About the role: We are looking for a diligent A/R Specialist to join our accounting department. The A/R Specialist's responsibilities include issuing client invoices, posting of client payments, monitoring department email box, and weekly AR collections.

As an A/R Specialist you will: * Prepare client invoicing and/or upload into client portals. * Reconciliation and posting of credit card payments.. * Daily posting of cash from bank account into ERP system. * Allocate cash postings to individual AR invoices. * Research unidentified incoming receipts. * Inquiries for payments & deposits. * Update and provide deposit logs as required. * Collection follow-up internally or directly with vendors, clients & suppliers. * Extract, sort, research and review commissions from various supplier portals. * Meets daily, weekly, and month end deadlines including collection targets. * Supports Vice President and Senior Finance Manager on special projects where needed. * Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position.

You're good at: * Must be able to come to work promptly and regularly. * Must be able to take direction and work well with others. * Must be able to meet deadlines. * Must be able to change productively and to handle other tasks as assigned.

You might also have: * Minimum of two (2) years of accounting experience. * Knowledge of the travel industry a plus. * Intermediate skills in Excel. * Good follow-through on goals, plans and projects.

You should know: * This role is hybrid out of the Chicago office. * Our standard working hours are 8:30 AM -5:30 PM with an hour break. * Covid vaccination might be required for this role.

How to apply: Click 'Apply Now' to be considered.

#LI-KW1

#LI-LZ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

BCD Meetings & Events: Group Air Planner

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.

We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.

About the role: We're looking for outgoing, confident professionals with a keen eye-to-detail and strong project management abilities. Solid Excel skills, event industry-experience and/or Cvent skills are a plus... but if you have the soft skills above we can train you on the rest.

As part of an assigned event project team, you will work on all type of in-person, virtual events and hybrid events. Incentives, sales meetings, large user conferences... 200 - 5000+ attendees. In this role, you will lead the online registration process and strategies as well as ensure the timeliness and accuracy of all registration deliverables. Daily duties include providing customer service to our registrants, working in our registration database (Cvent), creating registration data reports, managing hotel room block and activity inventory and on occasion traveling onsite to support our in-person events. Great foot-in-the-door to the event industry!

This industry is not for the faint of heart so our company culture is focused on teamwork and collaboration for successful delivery. We are looking for individuals who embody and naturally promote that mindset.

As a Group Air Planner you will: - Responsible for leading all aspects of group air fulfillment on the assigned program - Serve as liaison/consultant between attendees, the extended Group Air team, Registration team, the Project Manager and client - In collaboration with registration website developer conduct reviews and tests of the registration website and provide feedback and edits - Prepare for and participate in scheduled weekly internal team and client meetings providing statistics and progress on group air fulfillment - Recognize issues and escalate to appropriate team members and participate in the troubleshooting process - Oversee discrepancy resolution (related to assigned area) with other program leads, colleagues, client and/or attendees - Handle attendee calls and emails ensuring complete customer service and Service Level Agreements are maintained - Prepare for and lead internal group air briefing for teammates supporting you on a project; ensure they are kept informed of pertinent information through the life of the program

You're good at: - Learning and optimizing the optimal attendee online registration experience - Using event technology tools and Excel - Collaborative, big picture and inclusive problem solving - Communicating... both in writing and verbal, with a variety of communication styles and can embrace ideas and opinions different that your own

You might also have: - Cvent or Cvent Flex hands on registration and reporting experience - Degree in Hospitality.

You should know: - This role is virtual - Our standard working hours are 8:30 AM -5:30 PM with an hour break. - Covid vaccination might be required for this role.

How to apply: Click 'Apply Now' to be considered.

#Li-Remote

#LI-KW1

#LI-LZ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

BCD Meetings & Events: Meeting Planner

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.

We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.

About the role: We are looking for a Program Manager to join our dynamic team. In this client facing role, you will act as the event planning lead and project manager. You will collaborate with peers and vendors alike to ensure each event is executed flawlessly from site selection, to registration, to room set & menu planning through onsite execution, budget reconciliation and everything in between. You keep projects running on time, on budget and have mastered the art of managing multiple priorities at once. Sound like you? Read on!

As a Meeting Planner you will: - Act as the main point of contact for your client, and ensure all milestones are clearly communicated and met. Be consultative in your approach. Afterall, you're an expert in event management. - Work with your client and peers on procuring an ideal venue for each event. - Build, monitor and maintain concise and accurate event budgets. Think outside of the box on creative cost savings ideas. Negotiate vendor contracts and build long lasting partnerships. - Partner with your team mates to create clear & simple attendee communications and registration websites. Create a well-timed and accurate communication plan. - Communicate effectively with all hotel & vendor partners. You'll be responsible for hotel rooms, designing and communicating room sets, AV/Production needs, offsite and team building events, ground transportation and signage (and more!). - Ensure everyone, from client to attendee to staff person has a positive and memorable experience from invitation stage, through onsite, and departure. We aim to please!

You're good at - Communicating with clients. You have the ability to own the room and convey confidence, knowledge of best practices in events and a professional presence at first impression and on-going. - Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure and work well in a collaborative environment. - Establishing long lasting, professional relationships with clients, co-workers and vendors. - Cvent, Excel and Microsoft Office Suite.

You might also have - A college degree from a 4- year institution - CMP (Certified Meeting Professional) certification - The ability to travel as needed. - 3+ years in a lead planner role, hotel sales/catering or purchasing

You should know: - This role is virtual - Our standard working hours are 8:30 AM -5:30 PM with an hour break. - Covid vaccination might be required for this role.

How to apply: Click 'Apply Now' to be considered.

#Li-Remote

#LI-KW1

#LI-LZ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

BCD Meetings & Events: Sourcing Manager

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.

We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.

About the role: We are looking for a Sourcing Manager to join our dynamic team. In this role you will work along-side your team mates and with clients to ensure each event is placed in a top-notch location at the best possible price. You are an experience negotiator who understands the value of long-lasting relationships with hotel/venue partners. Sound like you? Read on!

As a Sourcing Manager you will: - Understand the differences of Virtual/Hybrid/Live program execution - Work with your peers and clients to understand meeting/event goals, flow and space requirements. Send RFPs to properties and venues that will be a great fit and field responses. You have a solid understanding of US cities and have experience working in a multicultural environment. - Vet viable supplier options and make appropriate recommendations. Prepare presentations as applicable. Be consultative in your approach. - Use your existing contacts and build new relationships with clients, vendors, NSMs, CVBs and sales teams. - Negotiate the best deals for our clients. Understand client needs, procurement practices, norms and expectations. Ensure no detail is left out. - Be nimble, problem solve and get creative. After all, the venue can make or break the event (and budget!).

You're good at: - Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure and work well in a collaborative environment. - Teamwork. It takes a village. - Establishing long lasting, professional relationships with clients, co-workers and vendors. - Virtual platform experience including WebEx, Veracast and ON24 - Cvent, Adobe and Microsoft Office Suite. - Providing superior customer service.

You might also have: - A college degree from a 4- year institution. - 3+ years in a venue procurement, purchasing or venue sourcing role.

You should know: - This role is virtual - Our standard working hours are 8:30 AM -5:30 PM with an hour break. - Covid vaccination might be required for this role.

How to apply: Click 'Apply Now' to be considered.

#Li-Remote

#LI-KW1

#LI-LZ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

BCD Meetings & Events: Software Engineer

About Us : At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.

We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.

About the role: We are seeking a bright and highly motivated software engineer to join our team in developing highly scalable and fault tolerant cloud infrastructure developed on AWS to support our exciting and growing product catalog. You will be able to design and implement solutions from the ground up to optimize our architecture. This role will challenge your problem-solving capabilities, communication skills, decision making ability, and stretch your creative mind.

As a Software Engineer, you will: - Independently solve problems and come up with innovative and more effective processes and with the appropriate technology. - Write efficient and maintainable code using .NET Core / C#, Angular, ReactJS and/or PHP. - Seek to tie stories back to user value & impact for our internal users and clients - Be comfortable working in an agile/scrum environment and communicate well with all members of the team. - Independently solve problems and come up with innovative and more effective processes and with the appropriate technology.

You're good at: - 5+ years of experience with .NET Core and developing solutions in C#. - Experience working on a team developing software using agile principles. - Experience with MS-SQL Server, MySQL and/or MongoDB.

You might also have: - A working knowledge of PHP. - A working knowledge of ReactJS, Angular, and/or Node.js. - Experience using Atlassian Confluence and Jira. - Exposure to modern continuous integration and DevOps processes.

You should know: - This role is virtual - Our standard working hours are 8:30 AM -5:30 PM with an hour break. - Covid vaccination might be required for this role.

How to apply: Click 'Apply Now' to be considered.

#Li-Remote

#LI-KW1

#LI-LZ1

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel

Job Description

Do you want to be part of a great team and offer first class service to our Business Travel Customers? We are looking for a Supervisor Senior Travel Consultant to join BCD Travel.

Senior Business Travel ConsultantFull-time, homebased in Ireland

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

This position performs at an expert level and demonstrates an extensive understanding and applicability of all areas in the travel industry. You work independently on requests and thrive in a fast paced environment. The Senior Business Travel Consultant will take the initiative to provide assistance to team members and management as requested.

A snapshot of this opportunity

• Search and confirm travel reservations for the customer

• Provide travel offers and general travel advice to travelers

• Strong understanding of a client travel policy to guide and consistently provide consultation to the customer

• Excellent knowledge and application of travel supplier rules

• Provide the customer with the required industry information, such as low fares, exchange costs and penalties

• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

• Supports BCD Travel and client driven initiatives

  How can you set yourself apart

• Extensive experience in the corporate travel management industry

• Experience in the entertainment industry

• Solid working knowledge of the travel industry, policies, procedures and processes

• Experience with Sabre

• Ability to work independently, exercising discretion and judgment

• Demonstrated excellent professional customer service and problem resolution skills

  What we offer you

  At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

  About us

  BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com.

  Interested?Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via americas.recruiting@bcdtravel.com. Note: send your application via the website only.

  Stay informed about new career opportunities at BCD Travel Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  *Note: We'll give preference to internal and/or furloughed employees.

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.

Job Detail

• Company:
  BCD Travel