Company Detail

Job Description

Description

CTG is seeking to fill a Scanning Operator Level 2 openingfor our client in Chantilly, Virginia.

Location : Chantilly, VA

Duration : 12 months

Purpose:

The Scanning/Indexing Technician plays a crucial role in the Planning Department, ensuring the accurate digitization and organization of various documents. This role involves document preparation, scanning, indexing, and quality control. The Technician must adhere to specific guidelines and work closely with the Project Manager and Task Leader. Assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties.

Scope:

General

• Ensure customer issues and escalations are resolved or further escalated as appropriate

• Conduct quality checks on own work to ensure accuracy and required output is to standards

• Adhere to all safety procedures

• Adhere to all logical and physical security requirements

• Able to work independently and be part of a team

• Perform backfile duties for absent coworkers

• Perform other duties as assigned by Lead or Manager

Administration

• General administrative support functions such as supplies fulfillment and filing, entering Meridian data

• Preparing correspondence, reports, statements, and clerical duties of a general nature

• Complete and maintain all logs and reports including month-end reports

• Input Meridian (billing system) requisitions

• Order and replenish consumables, forms inventory and other supplies items as required. May include monitoring and managing inventory of production printer consumables

Indexing

Enter index attribute data consists of the following index fields:

• Unique Box Number (as read from the box barcode labels)

• Folder Description (manually indexed from folder spine)

• Sequential Document Number within box (to ensure each folder is named uniquely, even if box description and folder description fields are identical to another folder in that box)

• The indexing information for -Folder Description- field is written on each folder spine. This inscription may be printer or handwritten

• Indexing Exceptions process: If an indexing field is unreadable, empty or form is not found, index the field with the word -exception-

• Print barcode labels if required

Quality Assurance

Perform in depth quality per operator the following:

• Indexed file validation and comparing hard copy document to scanned images.

• Look for signs of -gulps-. This is when multiple pages are sent through the scanning device at the same time.

• Look for torn or folded corners that obscure content information

• Look for missing or merged documents

• Validate the image quality and pull the source hardcopy and perform a comparison if the image is unacceptable or of questionable quality.

• Poor source quality identified, annotate manifest with poor quality source, and escalate to team lead

Data Entry

Prepare, compile, and sort documents for data entry

• Check source documents for accuracy

• Verify data and correct data where necessary

• Obtain further information for incomplete documents

• Update data and delete unnecessary files

• Combine and rearrange data from source documents where required

Essential Functions:

• Prepare customer documents for the digital imaging process.

• Check physical documents for quality issues that may complicate the scan process.

• Prepare a wide array of document types and conditions for scanning.

• Index scanned images according to naming mechanisms outlined by the customer and/or RDIC leadership, along with additional post-imaging services.

• Other duties may be assigned to meet business needs.

• Physical demands: Minimal to moderate physical effort required. Some moving of boxes and loading paper into machines will be required. Project prep and scan work will require finger dexterity and movement between machines for different types of documents.

• Mental demands: Problem-solving, teaching, written and verbal communication, information comprehension, and mental acuity.

Education and Experience:

• High school diploma or equivalent required

• Experience in a Customer Service environment (minimum 3+ years)

Skills:

• Proven data entry work experience, as a Data Entry Operator or Office Clerk (not a must but an asset)

• Experience with MS Office and data programs

• Familiarity with administrative duties

• Typing speed and accuracy

• Excellent knowledge of correct spelling, grammar and punctuation

• Strong attention to detail

• Confidentiality

• Organization skills, with an ability to stay focused on assigned tasks

• The ability to carefully handle and manage large volumes of individual documents

• The ability to work effectively under deadline

• A willingness to learn new skills, as well as adaptability when priorities change

Operational Soft Skills:

• Planning, organizing, executing, and controlling skills

• Ability to assess issues, define causes, and prioritize/execute solutions

• Self-initiative and results oriented while being a team player

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Emily Drew at 716-888-3417 or Emily.Drew@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-11262

Title Scanning Operator Level 2

Location US-VA-Chantilly

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking outstanding ATE consultants with significant Go-Live experience specializing in Epic AMB and/or Cadence for an upcoming project on the west coast. This Go-Live is expected to run from late October through early November 2024. Onsite participation is required. The job description is provided below for your review, as well as other project requirements.

Location: San Francisco, CA

Duration: 2 weeks

Skills:

• Prior Epic Go-Live Support experience specializing in Epic AMB and/or Cadence

• Experience with Urgent Care is a plus

• Commitment to being available and onsite through the end of Go-Live, working shifts as assigned, is required

• Time off requests will not be honored

• Ability to interact and work with physicians, nurses and all levels of healthcare management and staff is required

• Clinical background is preferred

• The ability to be on your feet for 12-hour shifts is required

• Reliable and available for the entire time without restrictions is required

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Morgan Fickert at Morgan.Fickert@ctg.com . Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position is $37.00/hr. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Pay Range

Starting from USD $37.00/Hr.

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-11252

Title GoHealth ATE

Location US-CA-San Francisco

Posted Min Pay Rate USD $37.00/Hr.

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Loan Service Associate opening for our client in Minneapolis, MN; Dallas, TX; Wilmington, DE; Baltimore, MD, or Chicago, IL.

Location: Minneapolis, MN; Dallas, TX; Wilmington, DE; Baltimore, MD, or Chicago, IL (This position will be hybrid - two days a week at home and three in the office.)

Duration: 7 months

Requirements & Responsibilities:

• Any Experience with Loan IQ system will be given preference.

• Our client's Product line is Loan Agency - candidate will work with 3rd party collateral

• Work with Syndicated and Private credit loans

• Keep books in records, process assignments and transfers

• Process loan prices

• Ideal candidate to have worked in Assignment and Transfer group, experience working on Trading Desk or Processing Trades or assignments.

• Will also be responsible for some customer service as well. Working with a group email box, responding to emails that has to do with deals worked on. Direct response with clients for wire instruction or money management,

• Technical and processing payments and customer service

Education and Experience Required:

• A minimum of 3 years of higher education and/or work experience.

• Demonstrated focus on customer service and satisfaction.

• Strong verbal and written communication skills.

Education and Experience Preferred:

• Bachelor's degree in Finance, Business, Economics, or Accounting.

• Working towards CCTS (Certified Corporate Trust Specialist) certification if corporate trust is a focus.

• Proficiency in relevant software applications with the ability to learn new systems.

• Experience working in a team environment.

• Strong interpersonal skills and ability to build trust with clients.

• Self-confidence and proven ability to work effectively with high-level professionals.

• Analytical skills and experience with loan agency, syndicated loan, Assignment/trading, and Loan IQ system.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at Anisha.Muralihar @ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-11253

Title Loan Service Associate

Location US-MN-Minneapolis

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Project Assistant opening for our client in Blaine, WA.

Location : Blaine, WA

Duration : 2 years

Overview:

CTG is currently seeking a Project Information Manager for full-time (40 hours) onsite position supporting Oil & Gas in Blaine, WA. Must have or be able to obtain a TWIC card.

RESPONSIBILITIES

• Responsible for knowledgeable and effective use of large format plotters for printing & scanning

• Restocking of plotter and copier supplies

• Place service calls when needed

• Process requests for reproduction of drawings and documents. Standard turnaround target is 48 hours or as determined by IMS Supervisor

• Print P&ID drawings from Documentum and file in P&ID binders at the Unit Control Boards, North and South Dock Boards and I/E Shop Library each trimester. Maintenance Reliability and Process Safety Management are updated on an alternating basis each trimester

• Plot, distribute and file all drawings from Master Plot List which includes all revised P&IDS and PSI Electrical drawings that have been merged to the vault

• Distribute inspection P&ID's to Inspection Dept and I&E classified drawings to I&E shop

• Send and retrieve archived mylars and closed project files to offsite retention center at InfoCare, Inc.

• Assist BP staff and contractors in locating and printing drawings

• Special projects as assigned by the IMS Lead

• Register miscellaneous documents in ALIM/Bentley

• New Vendor Data

• ALIM clean-up support issued from System ALIM

REQUIREMENTS

• Effective communication skills

• 6 months' experience with engineering information management

• Preferred knowledge & experience with information and document control systems and databases related to engineering information and preferably in oil & gas industry.

• ALIM/Bentley or similar document management systems

• Proficiency with Windows operating systems and Microsoft Office documents; especially Word and Excel

• Problem solving aptitude, works with minimal supervision, sees opportunities for improvement and is a team player

• Detail oriented for accuracy in database entries and document registration

• Experience with quality systems

• Customer service oriented/experience

• Can follow written procedures

• Use of database information to formulate reports

• Knowledge and experience in refinery processes and business processes

• Preferred knowledge and experience with management of Capital and Expense engineering, design and construction projects and project stages including management of as-built drawings

• Fundamental knowledge of piping, electrical and instrumentation drawings

• Knowledge of OSHA 1910 process safety and management of change regulations

• Knowledge and experience with auditing systems and documents

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-11260

Title Project Assistant

Location US-WA-Blaine

Job Detail

• Company:
  CTG

Job Description

Description

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!

CTG's premier client has a contract assignment for a Software Engineer I.

Type: Contract

Job Title: Software Engineer I

Location: Durham, NC

*Candidates must be able to commute and work onsite in Durham, NC *

Pay Rate: Based on experience

Work Hours: M-F 8am-5pm

Education: BS degree with 2+ years of relevant experience, or AAS degree with 3+ years of relevant experience.

A successful candidate in this position will possess strong soft skills as well as

• Experience with either Maximo 7.6.x or MAS 8.x versions

• Maximo business application design experience.

• Strong understanding of Condition-Based and Predictive Maintenance strategies.

• Strong business communications in a multi-stakeholder environment, especially regarding consultation with users to understand needs, define requirements, and provide effective solutions.

• Experience in integration design/testing for Maximo suite.

• Oracle PL/SQL design and execution.

Description

• Lead technical discussions with business stakeholders and provide best practice solutions for Maximo Asset Management.

• Provide guidance, training and documentation to high-functioning Maximo CMMS users on a variety of subjects, including work order work flow management, standardizing maintenance business processes, asset cost depreciation and accounting, resource alignment, planning and scheduling and failure code configuration and analysis.

• Maintain frequent customer contacts within and outside own organization, typically with Maintenance Management and Reliability Engineering professionals as well as Data Analysts, with excellent communication skills applied at all times.

• Apply sensitivity regarding obtaining or providing information on matters of moderate importance to the organization and may be of a sensitive nature.

• Work with technical lead and subject matter experts to ensure project timelines.

• Guide colleagues on the Maximo technical team towards correct solutions.

• Ensure process compliance on Maximo development processes.

• Responsible for participating in design efforts for concurrent Maximo configurations across multiple businesses.

• Debugs and characterizes defects, providing detailed configuration and descriptions for passing and failing tests for test reports.

• Maintains documentation of test operations and reports results. Identifies actual or potential problems in test plans or company products.

• Seeks supervisory direction for issues crossing into other functional areas or with broad impacts.

• Function with limited supervision. No instructions needed on routine work General instructions and/or independent leeway given on new lines of work or special assignments.

• Coordinate other activities. Schedules own work to meet completion dates.

• Recommends changes in methods or procedures.

• Accuracy and reliability of data is critical to utility of project.

Required Qualifications

Education

• BS degree with 2+ years of relevant experience, or AAS degree with 3+ years of relevant experience.

Preferred Skills

• Accurate and timely communication of statuses risks to stakeholders.

• Ability to work both as a team member, or independently on complex tasks, to maintain project timelines, budgets, and deliver on commitments.

• Ability to interact with individuals from various cultural backgrounds, regions, and levels in the organization.

• Experience with general data manipulation/automation with Maximo or database extract/translate/load tools.

Secondary Skills

• Proficiency with Microsoft Office Excel, Word and PowerPoint.

• Data Historian visualization and data processing tools; OSI PI platform is preferred.

Additional Information

• No third party resumes will be accepted

• Drug testing and/or other employment-related inquiries may be conducted

• CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws

• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors) CTG is an Equal Employment Opportunity employer

• CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Tana.Stilloe@ctg.com .

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-11259

Title Software Engineer I

Location US-NC-Durham

Job Detail

• Company:
  CTG

Job Description

Description

Job Title: Mortgage Processor II

Location: Ballston Lake, NY

Duration: 12 months

Overview:

CTG is seeking to fill a Mortgage Processor II position for our client in Ballston Lake, NY. The successful candidate will be responsible for processing conventional and government loan requests, ensuring compliance with product, underwriting, state-specific, and investor guidelines.

Primary Responsibilities:

• Maintain effective communication with all parties involved in a new loan application, including customers, brokers, correspondents, loan officers, and co-workers, to ensure a smooth and positive application process.

• Collaborate with internal departments and external organizations to gather necessary documentation, such as Verification of Employment, IRS Transcripts, title searches, appraisals, and bank statements.

• Notify relevant parties immediately of any irregularities related to standard mortgage guidelines.

• Monitor and update credit reports, appraisals, income documentation, and verifications to meet all underwriting conditions. Work closely with underwriting to resolve any issues promptly.

• Perform administrative duties to support the origination department, including preparing and mailing commitment letters, reviewing title and homeowners insurance, mailing loan suspend notices, updating loan conditions, and providing documentation to closing attorneys.

• Ensure adherence to all regulatory requirements and guidelines.

• Evaluate changes required to regulatory documents with a strong analytical background.

• Understand and adhere to the Company's risk and regulatory standards, policies, and controls. Identify and escalate risk-related issues to management.

• Promote a diverse and inclusive environment that reflects the Company's brand.

• Maintain internal control standards, including timely implementation of audit points and addressing issues raised by external regulators.

• Complete other related duties as assigned.

Scope of Responsibilities:

Engage closely with internal and external customers, including co-workers, borrowers, and loan officers, to facilitate loan processing.

Education and Experience Required:

• Associate's degree with a minimum of one year of mortgage industry experience or two years of equivalent work experience. Alternatively, three years of equivalent work experience, including at least one year in the mortgage industry.

• OR Six months of specific M&T Bank mortgage processing experience plus an additional 6-12 months of experience in customer service, operations, or the financial services industry.

• Proficiency in PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software.

Education and Experience Preferred:

• Ability to make sound decisions based on available information.

• Knowledge of product, investor, and compliance requirements.

• Versatility and flexibility in a fast-paced mortgage environment.

• Adaptability to new policies and procedures to improve processes and workflows.

• Capability to function independently within time constraints.

• Excellent verbal and written communication skills.

• Highly organized with strong multitasking abilities and attention to detail.

• Ability to prioritize daily workload effectively.

• Strong work ethic, reliability, and dependability.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter, Emily Drew at Emily.Drew@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Submit a referral to this job (https://usjobs-ctg.icims.com/jobs/11256/mortgage-processor-ii/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834384795)

ID 2024-11256

Title Mortgage Processor II

Location US-NY-Ballston Lake

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill aPrint Production Level 1 openingfor our client in Santa Ana, CA.

Location: Santa Ana, CA

Duration: Ongoing contract

Duties:

• Possesses skills and competencies to deliver minimum /basic contracted customer requirements (document assembly and finishing).

• Tasks and activities are defined and routine

• Ability to lift up to 50 pounds (add equipment clause)

• Point of contact to receive, review and electronically log customer jobs

• Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)

• Operate basic office equipment (printer, copier, fax)

• Apply asset tags to office equipment and update database

• Track and coordinate the move, add or change of office equipment assets at customer accounts

• Clean and maintain office equipment when necessary

• Process and distribute incoming and outgoing faxes, log for billing purposes

• Log incoming packages and other accountable mail

• Process basic forms and update information using a PC

• Wrap, pack, label, and ship finished product

• Collect and submit meter reads

• Maintain appropriate supply inventory, distribute supplies as required

• Problem solve basic issues to complete production, delivery, and output requirements

• Perform basic quality inspection before, during and after output of each production run

• Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided

• Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications

• Operate low to mid-speed printers and copiers

• Estimate, schedule and track incoming production jobs

• Track and store jobs as customer requires for reuse at a future date, including file back-up

• File/document conversion (utilizing standard software)

• Perform operator maintenance on equipment

• Maintain reporting logs and information for billing

• Track and store jobs as customer requires for reuse at a future date, including file back-up mail delivery, courier duties as requested

Skills:

• Able to demonstrate basic computer skills

• Functional knowledge of PC (keyboard functions, mouse, etc.)

• Basic use of MS Office, sufficient to maintain reporting in Excel; web access knowledge and Internet skills

• Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry Able to demonstrate ability to use internet explorer for web browsing, send documents to preconfigured printer

• Able to demonstrate basic math skills (division, multiplication, percentages)

• Able to demonstrate business maturity and professionalism

Experience:

• Experience in a Customer Service environment (minimum 1 year)

• Post high school technology training or experience (Preferred)

Education:

• Required High school degree or equivalent

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Kimberly Watzek at Kimberly.Watzek@ctg.com . Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $19.00/HR to $20.29/HR. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-11242

Title Print Production Level 1

Location US-CA-Santa Ana

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill aTechnical Software Program Manager openingfor our client in Chicago, IL.

Location: Chicago, IL (hybrid remote)

Duration: 18 months+, possibility for extension

Overview:

Our company is one of the world's fastest growing smartphone providers creating groundbreaking, affordable, high-quality products designed and built with the global customer in mind. Our dedicated Program Managers ensure this all happens. We are thinkers, risk-takers and problem solvers working together and with Engineers to constantly challenge the status quo. If you share our commitment to ingenuity, creativity and innovation, we want to work with you! Explore the opportunities and apply today.

This position is part of the Android Software Platform team responsible for development of leading edge innovative solutions, and carrier customization for mobile devices. Our Software Program Managers are responsible for owning quarterly release content and individual software development projects which includes end to end planning, tracking progress and risks, and reporting. They ensure adherence to solid development practices. Additionally, they drive improvements in quality and performance, defect issue resolution, and work closely with cross-functional product teams to deliver high quality, customer-centric Android devices.

Duties:

• End to end program management of AI, ecosystem, cloud based services, and monetization projects utilizing both agile and waterfall development models.

• Use project management tools (like Smartsheet, MS Project) to collaborate with product development managers, UI/UX, and development teams to create detailed project plans.

• Schedule development and critical path analysis.

• Ability to concisely present project status to senior management.

• Track project progress to meet project milestones and drive to completion.

• Identify and mitigate project risks by leading resolution to dependencies or issues. Effectively manage stakeholder expectations by promptly communicating the same.

• Coordination with global teams.

Skills:

• Strong communication skills are essential for this role, as it requires clear and effective interaction with team members and stakeholders to ensure successful project outcomes.

• Multi-team interaction means strong people skills are important.

• Should be self-motivated and capable of working autonomously, while also being an effective team player.

• Logical thinker who can stay calm and articulate clearly while under pressure.

• Ability to break down complex problems in a way that can easily be understood.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-11244

Title Technical Software Program Manager

Location US-IL-Chicago

Job Detail

• Company:
  CTG

Job Description

Description

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!

CTG's premier client has a contract assignment for a Project Administration Assistant.

Type: Contract

Job Title: Project Administration Assistant

Location: Newton, NC

Candidates must be able to commute and work onsite in Newton, NC

Pay Rate: $=Based on experience

Work Hours: M-F 8am-5pm

Education: N/A

A successful candidate in this position will possess strong soft skills as well as

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Description

The Project Administration Assistant will provide essential administrative support to the Project Manager and the project team. They will assist in the planning, coordination, and execution of various tasks to ensure the successful completion of projects within predetermined deadlines and budgets. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to multitask effectively.

Responsibilities:

• Assist the Project Manager in organizing and maintaining project documentation, including project plans, schedules, and progress reports.

• Coordinate meetings, including scheduling, preparing agendas, and taking minutes.

• Prepare and distribute project-related communications, such as memos, emails, and status updates.

• Collaborate with team members to gather and compile project data and information for reporting purposes.

• Conduct research and assist in the preparation of project-related presentations, reports, and proposals.

• Coordinate travel arrangements and accommodations for project team members, as necessary.

• Manage new project team member seating, onboarding, and IT services tasks.

• Maintain project files, ensuring that all documentation is accurate, up-to-date, and easily accessible.

• Act as a liaison between the Project Manager and stakeholders, responding to inquiries and providing necessary information.

• Provide general administrative support to the project team, including managing calendars, scheduling meetings, and handling correspondence.

• Assist in maintaining project databases and ensuring the accuracy and integrity of project data.

Required Qualifications

Education

• N/A

Qualifications

• Proven experience as an administrative assistant or similar role, preferably supporting a project manager.

• Strong organizational and time management skills, with the ability to prioritize tasks effectively.

• Excellent attention to detail and accuracy in work.

• Strong written and verbal communication skills.

• Ability to work both independently and collaboratively in a team environment.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Ability to adapt to changing priorities and handle multiple projects simultaneously.

• Strong problem-solving and decision-making skills.

• Ability to maintain confidentiality and handle sensitive information with professionalism.

• Excellent interpersonal skills and the ability to build and maintain positive working relationships with team members and stakeholders.

Additional Information

• No third party resumes will be accepted

• Drug testing and/or other employment-related inquiries may be conducted

• CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws

• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)

• CTG is an Equal Employment Opportunity employer

• CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Tana.Stilloe@ctg.com .

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-11243

Title Project Administration Assistant

Location US-NC-Newton

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill aBanking Services Operations Associate IIIopening for our client in Buffalo, NY.

Location: Buffalo, NY

Duration: 2 months

Overview:

We are looking for a detail-oriented Clerical Support Specialist to perform skilled clerical duties within our client's banking services department. This role requires simple analysis, expanded use of judgment, and interaction with vendors and internal partners. The successful candidate will be responsible for exception processing, resolution of complex issues, and ensuring compliance with applicable laws and regulations.

Primary Responsibilities:

• Perform exception processing and conduct research to resolve complex issues.

• Interact with vendors to support procedural issues.

• Interpret legal and bank documents for internal processing.

• Ensure tasks are completed in compliance with relevant laws and regulations.

• Manage multiple systems, business, and product lines.

• Collaborate with internal partners and management on procedural issues.

• Perform other duties as requested by management.

Scope of Responsibilities:

• Manage and process exceptions and conduct research.

• Support vendor interactions and document interpretation.

• Ensure compliance with legal and regulatory requirements.

• Handle tasks across various systems and product lines.

• Address procedural issues in collaboration with internal teams.

Supervisory/Managerial Responsibilities:

• None.

Education and Experience Required:

• High School Diploma or GED.

• Minimum of two years relevant work experience.

Education and Experience Preferred:

• Associate's Degree.

• Three to five years of office experience.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Recruiter Krista Eckard at Krista.Eckard @ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-11239

Title Banking Services Operations Associate III

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Semiconductor Lab Technician opening for our client in Albany, NY.

Location: Albany, NY

Duration: Ongoing contract

Schedule: 7pm-7am

Duties:

• Track wafer movement, lot priorities, process inhibitors for research and development program

• Track progress of key deliverable hardware to ensure desired outcomes

• Drive lot disposition in a timely manner

• Identify and drive opportunities for operational and quality improvements

• Act as a liaison between the process integration, unit process and operations teams to address wafer movement inhibitors

• Wafer pickups from the cleanroom and drop offs to offline failure analysis labs and storage.

• Inline wafer inspections

Skills:

• Basic understanding of semiconductor fabrication process

• Silicon hardware execution experience (hands-on experience running lots in an advanced semiconductor fab environment a plus)

• Basic understanding and experience using operation-related manufacturing execution systems (MESs) for creating/manipulating process routes and data collection

• Ability to work across organizations to drive operational excellence in WIP management

Education:

• High School, required

• Associate's Degree, preferred

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Laura Dominguez at 716-887-7203 or Laura.Dominguez@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-11235

Title Semiconductor Lab Technician- NIGHTS

Location US-NY-Albany

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill aRoutine Maintenance Scheduler openingfor our client in Baytown, TX.

Location: Baytown, TX

Duration: 12 months

Pay Rate: $50.00/hr - $60.00/hr, depending on experience

Duties:

• Review SAP backlogs for ready to schedule work orders

• Prepare weekly optimized schedules with Operations by day based on job - due date, workload and available resources, as well as coordination of schedule for special equipment and tools in order to improve working efficiency

• Determine work to be rescheduled with operations to make room for break-in work

• Lead schedule update meetings to make sure job is arranged according to priority and resources are aligned between maintenance and production

• Monitor backlogs, and notify maintenance supervision as to capacity needs to maintain optimum backlog levels to ensure the flexibility for supervisor to arrange the resources and fully utilize the resources

• Compilation and distribution of required schedules to Operations and Maintenance Execution Groups to ensure all people can follow one schedule

Skills:

• Knowledge of SAP-PM Maintenance Transactions, Documentum, Microsoft Office Products and Meridium

• Supervisory Experience

• Knowledge and experience with contractor management

• Ability to climb stairs and possess sufficient physical strength to perform requirements in a safe manner without endangering self or others

• Ability to work at a computer for prolonged durations daily Technical Competencies

• Strong Plant Maintenance Knowledge and experience

• TWIC Card is required for this position

• Must have in-depth scheduling and planning experience in a scheduling role

• Must be proficient in SAP and the Prometheus scheduling tool

Education & Experience:

• High school diploma or equivalent with 12 years of heavy industrial maintenance experience which should include 3 years directly planning/scheduling in a heavy industrial environment (preferably maintenance)

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Tana Stilloe at Tana.Stilloe@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-11225

Title Routine Maintenance Scheduler

Location US-TX-Baytown

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill aMortgage Closing Disclosure Specialist openingfor our client in Cheektowaga, NY.

Location: Cheektowaga, NY

Job Type: Contract

Overview:

Liaison for the gathering of information for submission of loans for Closing Disclosure (CD) Issuance. Collaborate with applicable parties to meet target close date through time management of tasks and pipeline reporting. Ensure accuracy of data being submitted for CD Issuance: homeowners, taxes, fees, payoffs and applicable invoices for third party fees.

The Mortgage Closing Specialist will be responsible for Closing Disclosure preparation and issuance, pre-closing condition satisfaction, closing package preparation and funding preparation. Interaction with the client regarding third-party grants, down payment assistance and closing cost coverage is required.

Primary Responsibilities:

• Prepare accurate mortgage loans for closing, interacting with the client, recognizing that programs may be complex, including closing cost coverage, down payment assistance, and third-party grants

• Support Change Circumstance, review disclosures, ensure timely and accurate closing disclosures are provided

• Perform fee analysis and demonstrate understanding of estimated/final fees and fee tolerances

• Generate accurate Closing Disclosures to support TRID and applicable regulations.

• Achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, operational risk, etc)

• Meet all performance targets including standards in quality and productivity

• Abide by first call resolution in alignment with global standards to promote customer satisfaction

Scope of Responsibilities:

• Work closely with both Internal and External Customers such as co-workers, borrower(s) and Settlement Agents.

Education and Experience Required:

• Associates degree plus a minimum of 1 year prior business experience or a minimum of 1 year combined Closing experience and customer service experience, or in lieu of a degree, a combined 3 years higher education and/or work experience, including a minimum of 1 year prior business experience or a minimum of 1 year combined Closing experience and customer service experience.

• Experience with preparing and issuing a compliant Closing disclosure

• Strong PC skills with knowledge of spreadsheet, word processing, and email software.

• Ability to make sound decisions based on information provided.

• Versatility and flexibility working within an ever changing fast paced mortgage environment.

• Ability to adapt to new policies and procedures to improve processes and workflow.

• Ability to function within time constraints.

• Excellent verbal and written communication skills.

• Attention to detail with strong organizational skills.

• Ability to prioritize daily workload.

• Ability to work in a team environment.

• Strong work ethic, reliable and dependable.

Education and Experience Preferred:

• Prior Mortgage experience in Mortgage Closing whether at a Lender, Title Company or Settlement Agent's office

• Knowledge of Product, Investor and Compliance Requirements.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Emily Drew at Emily.Drew@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Submit a referral to this job (https://usjobs-ctg.icims.com/jobs/11226/mortgage-closing-specialist-i/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834384795)

ID 2024-11226

Title Mortgage Closing Specialist I

Location US-NY-Cheektowaga

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a 3rd Shift Print Production Level 3 openingfor our client in Brooklyn Park, Minnesota. This is a 3 rd shift position.

Location : Brooklyn Park, MN

Duration : 11 months

3rd Shift Schedule : Non-holiday Season 10:30pm - 9:00am Sunday - Wednesday, Holiday Season 11:30pm - 8:00am Saturday - Wednesday

Essential Functions:

• Operate digital and color equipment

• Possesses skills and competencies to deliver contracted customer requirements

• Tasks and activities are defined and routine

• Point of contact to receive, review and electronically log customer jobs

• Problem solve issues to complete production, delivery, and output requirements

• Perform quality inspection before, during and after output of each production run

• Operate high volume printers and copiers - Perform operator maintenance on equipment

• Maintain reporting logs and information for billing - Track and store jobs as customer requires for reuse at a future date, including file back-up - Work OT as required

Skills:

• Able to demonstrate computer skills

• Functional knowledge of PC (keyboard functions, mouse, etc.)

• Able to demonstrate ability to send and receive emails, find, open and save documents and files, perform data entry

• Able to demonstrate ability to use internet explorer for web browsing, send documents to preconfigured printer

• Able to demonstrate basic math skills (division, multiplication, percentages)

• Able to demonstrate business maturity and professionalism

• Ability to lift and move up to 50 pounds

Experience:

• Experience in a Customer Service environment

Education:

• Minimum: High School Diploma or equivalent

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Krista Eckard at 716-887-7376 or krista.eckard@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10969

Title Print Production Level 3

Location US-MN-Brooklyn Park

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Workstation Technician opening for our client in Rochester, MN.

Location: Rochester, MN

Duration: 12 months

Overview:

• Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed.

• Ensure equipment is labeled according to specifications.

• Researches, verifies, and documents device specifications according to purchase order and company standards.

• Works in conjunction with service and business units to relocate equipment as requested by departments.

• Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per department or individual customer requests.

• Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.)

• Assists with end user training as needed and is able to explain basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling and impacts on the customer of proposed break / fix options to a large and diverse customer base.

• Maintain inventory of supplies and equipment necessary to complete installations or repair requests. Collaborate with other IT Infrastructure areas to manage parts inventory.

• Evaluates and processes equipment according to IT Security policy and guidelines.

• May require overtime and on-call participation.

Skills:

• Desktop PC Support

Education & Experience:

• High School Diploma and 2 years professional customer service experience supporting PC, Macintosh, desktop computing hardware and peripheral equipment - skills must include knowledge of Operating Systems and configuration, hardware configuration and software installation.

• OR Associates degree.

• OR two years Technical School training in Computers, Technology, Electronics or a related field.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Laura Dominguez at 716-887-7203 or laura.dominguez@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10953

Title Workstation Technician

Location US-MN-Rochester

Job Detail

• Company:
  CTG

Job Description

Description

CTG is assisting a client in Richmond, VA in staffing an experienced Document Scanning Operator for an ongoing contract role.

Location: Richmond, VA (downtown)

Job Type: Hourly Consultant

Pay: $19.57/hr

Hours: 8 am to 5 pm, M-F

This position is located downtown. Parking is not provided and will not be reimbursed.

Purpose:

Assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties.

Scope:

The position is an operational role with operational accountability for managing all job aspects of digital imaging and scanning.

General

- Ensure customer issues and escalations are resolved or further escalated as appropriate

- Conduct quality checks on own work to ensure accuracy and required output is to standards

- Adhere to all safety procedures

- Adhere to all logical and physical security requirements

- Able to work independently and be part of a team

- Perform backfile duties for absent coworkers

- Perform other duties as assigned by Lead or Manager

Mail/Shipping

- Receive, sort and process mail documents, packages, and supplies. Notify recipients as appropriate

- Deliver and pick-up mail on scheduled mail runs

- Perform outgoing postal and courier duties utilizing shipping / postal systems ensuring most efficient and cost-effective method

- Track, trace and resolve mail or courier issues

- Fully operate, clean, and maintain all shipping and mail equipment

- Contact third party service provider for mail and shipping equipment if required

Document Preparation

- Validation/Reconciliation of boxes/files received

- Prepare a wide array of document types and conditions for scanning

- Prepare document for scanning by removing staples, clips, rubber bands or any type of bindings

- Ability to use handheld scanner to scan the box barcode

- Insert slip sheets at the appropriate level (physical division) to establish document separation

- Identify the location of oversized document and out-sort for wide format scanning

- Identify the undersized documents that may need special handling

- Escalate exception items identified during production to the lead

Imaging

- Operate high speed scanning equipment to convert paper documents to digital (scan, file)

- Perform visual quality check inspection of each image to ensure that the image meets the following criteria's:

- Look for double feeds

- Folded corners that obscure content information

- Look for very light/dark threshold

- Look for barcode slip-sheets that did not get processed. This would indicate a merged documents of multiple files

- Convert scan documents/microfilm/microfiche to digital formats outlined in the Statement of Work

Essential Functions:

- Prepare customer documents for the digital imaging process

- Check physical documents for quality issues that may complicate the scan process.

- Prepare a wide array of document types and conditions for scanning.

- Index scanned images according to naming mechanisms outlined by the customer and/or RDIC leadership, along with additional post-imaging services.

- Other duties may be assigned to meet business needs.

Physical demands:

- Minimal to moderate physical effort required. Some moving of boxes and loading paper into machines will be required. Project prep and scan work will require finger dexterity and movement between machines for different types of documents.

Mental demands:

- Problem-solving, teaching, written and verbal communication, information comprehension, and mental acuity.

Education Requirements:

Minimum High School Diploma

Candidate Background: Skills, Knowledge and Abilities:

Experience in a Customer Service environment (minimum 1 year)

Proven data entry work experience, as a Data Entry Operator or Office Clerk (not a must but an asset)

Experience with MS Office and data programs

Familiarity with administrative duties

Typing speed and accuracy

Excellent knowledge of correct spelling, grammar and punctuation

Strong attention to detail

Confidentiality

Organization skills, with an ability to stay focused on assigned tasks

The ability to carefully handle and manage large volumes of individual documents

The ability to work effectively under deadline

A willingness to learn new skills, as well as adaptability when priorities change

Operational Soft Skills:

Planning, organizing, executing, and controlling skills

Ability to assess issues, define causes, and prioritize/execute solutions

Self-initiative and results oriented while being a team player

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10946

Title Scanning Operator Level 1

Location US-VA-Richmond

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill an Affinity Account Manager opening for our client in Morrisville, NC.

Location: Morrisville, NC (Hybrid remote, 3 in office 2 remote. Tuesdays are mandatory.)

Duration: 12+ months contract with ability to go long term

Overview:

As an account manager, you will be responsible for managing an established book of accounts from our member purchase programs (MPP), Employee Purchase Program (EPP) and our corporate employee purchase programs (CEPP). You will be responsible for working closely with the accounts to develop a marketing plan driving both visits and revenue through the affinity program. The success of this role will be measured on driving revenue, profit, and customer satisfaction. The ideal candidate will be engaged with several extended teams to drive the best customer experience and must be able to work proactively in a fast-paced, collaborative team environment to meet aggressive targets.

Duties:

• Maintain strong partner relationships and ensure customer loyalty through excellent customer service and regular account reviews

• Develop quarterly marketing & media plans to maximize program success

• Provide promotional information, sweepstakes updates, program offerings material, etc.

• Measure and track account level financial performance on accounts

• Leverage data to assess efficiency of marketing efforts to drive program improvements

• Provide support to relationship sellers seeking a CEPP store

• Partner with the relationship team to drive awareness of the CEPP program

• Manage training and SPIFFs for the relationship sellers, encouraging CEPP growth

Skills:

• 1-3 years of digital marketing or program management in the ecommerce industry

• Familiarity with online content marketing and social media development strategies

• Experience negotiating partner contracts & onboarding new accounts is a plus

• Ability to communicate strategy clearly and professionally to partners to support marketing initiatives

• Strong self-initiative with the ability to identify areas of improvement with little direction

• Excellent verbal and written communication skills are required

• Must possess a positive attitude and ability to work in a collaborative and energetic team environment

• Fine attention to detail with the ability to produce accurate end-results

• Ability to analyze metrics and make decisions based on results

• Strong skills in PowerPoint & Excel

Experience:

• 1-3 years' experience in partnership management, direct marketing, or sales management

• 1-3 years' experience using complex data to problem solve, understand complex information, and apply logic

• Excellent project management skills

• Ability to proactively identify opportunities, take initiative and multi-task in a fast-paced environment

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10945

Title Affinity Account Manager

Location US-NC-Morrisville

Job Detail

• Company:
  CTG

Job Description

Description

CTG Melbourne Solution Center

Systems Administrator Opportunity

O v erview

CTG has an immediate opportunity for a Systems Administrator. At CTG, we rely on our IT systems to help our business reach and succeed with consumers all over the world. We are seeking an experienced systems administrator who is eager to use and grow their technological skills. In this role, the successful individual will protect our critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy. Our ideal candidate will be passionate about applying their skills to technology-based business model that creates real-world solutions for the world.

This position will be doing systems administration duties for workstations, servers, laptops, VMware virtual machines, storage, network, and information systems that support in-house software development teams. On the systems administration side, we run Windows, Linux, Mac OSX, VMWare, Dell Storage and Microsoft Azure. This is a full-time, salaried position in our Melbourne, Florida office.

Primary Responsibilities

The Systems Administrator will be working with the Melbourne-based IT team, supporting Melbourne-based Software Development Teams that support a Warehouse Management System for a major US food and beverage manufacturer. The development team adds new capabilities to the existing custom system that runs primarily in a Windows environment.

Systems Administrator Responsibilities

• Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly

• Monitor datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed

• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, storage, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments

• Strong firsthand experience with large-scale Virtual Environments (e.g., VMware, Dell(VXRail), Virtualization, Hyper-V, Backup System (Veeam).

• Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed

• Perform routine/scheduled audits of the systems, including all backups

• Improve monitoring and resilience of hardware and information systems

• Maintain information systems to support software development process such as Gitlab, Jenkins, Office365, and Teams

• Provide automated software setup for hardware so that software patches and packages can be maintained automatically (OS images for physical and virtual machines)

• Partner with CTG Corporate IT as the local contact to make sure we stay up to date with corporate policies

• Work with IT team to develop and implement continual improvement of IT vision

Skills and Qualifications

• Degree in Computer Science, Computer Information Systems, Computer Engineering or related engineering discipline, or equivalent experience

• Systems Administration: Windows, Linux, Mac OSX, and VMWare

• Strong verbal and written communications

• Good people skills working with developers, program managers, and management as the customer

• Proven work experience in IT

• Experience with Microsoft Office Applications, Visual Studio is a plus

• Creating volumes on storage array, assigning to servers, and remote replication

Preferred Qualifications

• Preferred experience in on/off-premises Cloud technologies (specifically Storage, VMWare, and Microsoft Azure)

• Knowledge of different operating systems (Microsoft, Unix, Linux, MacOSX, etc.)

• Knowledge of Windows Server and Active Directory and Backups (Veeam)

• Knowledge of IT Security concepts

• Attention to detail

• Problem solving mindset

• Critical thinking

• Hardware knowledge

• Basic scripting language skills - (PowerShell, Bash, Python, etc.)

Interested in applying, please send your resume to: Kimberly.watzek@ctg.com

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10944

Title Systems Administrator

Location US-FL-Melbourne

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Senior Technical Engineer opening for our client in Buffalo, NY.

Location: Buffalo, NY (hybrid remote)

Duration: 12 months

Overview:

Provides technical solutions, designs, documentation, and guidance, specifies solutions, and provides technical guidance at the highest level of technical direction in the development and deployment of new or existing technical solutions.

Primary Responsibilities:

• Work closely with Technology management, customers, and support teams on a regular basis to lead the design, development, and execution of technical solutions that meet or exceed the current and future needs of the organization.

• Primary responsibilities may include infrastructure architecture and design, research and development of new or expanded systems, creation of technology standards and policies, thorough analysis of user requirements and operational constraints, unit test and system integration, and user acceptance testing.

• Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements. Estimate the size of the effort required to complete complex, moderate to large scale projects where applicable.

• Coordinate vendor interactions and manage contract and/or vendor resources as needed.

• Mentor and coach less experienced engineers, technicians, and integrators. Review documentation, proposals, and changes proposed by less experienced staff.

• Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis.

• Follow and promote use of industry best practices, standards and procedures.

• Maintain an expert level of technical aptitude and expert working knowledge of supporting application(s), development environments and the supported client environment. Maintain an expert level understanding of vendor products, services, and future updates.

• Assist in developing expense and capital budgets.

• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the Company brand.

• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Supervisory/Managerial Responsibilities:

• Not Applicable.

Education and Experience Required:

• Combined minimum of 12 years higher education and/ or work experience in systems design, management, and/or architecture.

• Active Directory

• Identity Management

• Risk Management

• PAM

• Secrets Management

• Vaulting

• Thorough understanding of the system development and infrastructure lifecycle and architecture, vendor best practices, IT Service Management, and systems design.

Education and Experience Preferred:

• Bachelors degree in Computer Science or Computer Engineering.

• Minimum 12 years advanced experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications.

• Ability to translate complex business and functional requirements into structured high quality implementations using any variety of industry standard approaches.

• Demonstrated ability to develop alternative solutions to complex problems and recommend the best solution to the technology business, and project teams.

• Advanced technical skills.

• Advanced analytical skills.

• Advanced troubleshooting skills.

• Advanced problem solving skills.

• Verifiable industry and/or vendor expertise in relative technologies.

• Able to meet with clients of varying levels to gather, document, and analyze system specifications and requirements, work closely with integrators, developers, and testers in the fast-paced environment.

• Ability to work independently and collaboratively with others in team environment.

• Ability to use effective facilitation skills and techniques to elicit and review requirements from a diverse range of stakeholders and group size.

• Understanding of how the people, processes and technology within an organization interact in relationships and patterns to create a feasible solution on projects of medium to high complexity.

• Excellent written and verbal communication skills.

• Possesses effective influencing skills.

• Process-oriented.

• Logical thinker.

• Strong knowledge of server/client and virtual technologies.

• Ability to master complex tasks with minimal supervision.

• Experience with project estimation and budget/planning activities.

• Adaptable.

• Able to learn quickly in a rapid pace environment.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Laura Dominguez at 716-887-7203 or Laura.Dominguez@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10941

Title Senior Technical Engineer

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Scrum Master II opening for our client in Buffalo, NY.

Location: Buffalo, NY

Duration: 12 months

Overview:

Provides servant-leadership and mentorship to multiple cross-functional agile teams through effective application of Agile principles and frameworks including Scrum, Kanban and Extreme Programming (XP). Strengthens understanding of effective practices, theories and techniques to support continuous improvement. Educates and coaches teams to create an environment that fosters self-organization, cross-functionality, collaboration, conflict resolution, transparency and continuous improvement. Visualizes, communicates and radiates team information to keep their work and impediments visible to stakeholders.

Primary Responsibilities:

• Utilize a broad knowledge base of agile practices including user stories, retrospectives, story mapping, Acceptance Test-Driven Development (ATDD), Test-Driven Development (TDD), continuous integration, pairing, information radiators, etc., to help create high performing teams.

• Encourage a continuous improvement culture for individuals within the agile teams, constantly discovering better ways of working, through transparency, collaboration, and retrospectives.

• Curate team-level coaching content used to guide teams regarding agile practices.

• Facilitate meetings with the teams for purposes of idea generation, sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, problem-solving and alignment.

• Help the teams gain transparency into their workflow through appropriate use of information radiators.

• Address blocking issues that are beyond the teams authority, or require support from other teams, so the teams remain focused on achieving their goals.

• Work with other Agile Leaders to increase the effectiveness of the application of Agile within the organization.

• Provide mentorship to less experienced Scrum Masters.

• Seek and host a variety of individual and team learning opportunities, such as communities of practice, conferences, meetups, reading and classroom training.

• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

• Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the Company brand.

• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Supervisory/Managerial Responsibilities:

• While not having direct management responsibility, the position manages activities through influence, accountability and ownership, functioning in an agile environment.

Education and Experience Required:

• Bachelors degree and a minimum of 4 years experience as a member of an agile team, including a minimum of 2 years Scrum Master experience, or in lieu of a degree, a combined minimum of 8 years higher education and/or work experience, including a minimum of 4 years experience as a member of an agile team, including a minimum of 2 years Scrum Master experience.

Education and Experience Preferred:

• Depth of knowledge in at least two technology team roles (project manager, user experience, business analyst, developer, testing, deployment).

• Prior experience fostering team self-organization and continuous improvement.

• Knowledge of Agile and Lean principles and practices.

• Experience developing/managing digital capabilities.

• Understanding of Design Thinking principles.

• Strong verbal and written communication skills.

• Prior experience leading through influence.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Anisha Muralidhar at 716-887-7411 or Anisha.Muralidhar@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10937

Title Scrum Master II

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Scrum Masteropening for our client based in Buffalo, NY.

Duration: 12 months, with potential for extension or hire

Location: Buffalo, NY

Overview :

Provides servant-leadership and mentorship to multiple cross-functional agile teams through effective application of Agile principles and frameworks including Scrum, Kanban and Extreme Programming (XP). Strengthens understanding of effective practices, theories and techniques to support continuous improvement. Educates and coaches teams to create an environment that fosters self-organization, cross-functionality, collaboration, conflict resolution, transparency and continuous improvement. Visualizes, communicates and radiates team information to keep their work and impediments visible to stakeholders.

Primary Responsibilities :

• Utilize a broad knowledge base of agile practices including user stories, retrospectives, story mapping, Acceptance Test-Driven Development (ATDD), Test-Driven Development (TDD), continuous integration, pairing, information radiators, etc., to help create high performing teams.

• Encourage a continuous improvement culture for individuals within the agile teams, constantly discovering better ways of working, through transparency, collaboration, and retrospectives.

• Curate team-level coaching content used to guide teams regarding agile practices.

• Facilitate meetings with the teams for purposes of idea generation, sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, problem-solving and alignment.

• Help the teams gain transparency into their workflow through appropriate use of information radiators.

• Address blocking issues that are beyond the teams authority, or require support from other teams, so the teams remain focused on achieving their goals.

• Work with other Agile Leaders to increase the effectiveness of the application of Agile within the organization.

• Provide mentorship to less experienced Scrum Masters.

• Seek and host a variety of individual and team learning opportunities, such as communities of practice, conferences, meetups, reading and classroom training.

• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

• Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.

Education and Experience Required :

• Bachelors degree and a minimum of 4 years experience as a member of an agile team, including a minimum of 2 years Scrum Master experience, or in lieu of a degree.

• A combined minimum of 8 years higher education and/or work experience, including a minimum of 4 years experience as a member of an agile team, including a minimum of 2 years Scrum Master experience.

Education and Experience Preferred :

• Depth of knowledge in at least two technology team roles (project manager, user experience, business analyst, developer, testing, deployment).

• Prior experience fostering team self-organization and continuous improvement.

• Knowledge of Agile and Lean principles and practices.

• Experience developing/managing digital capabilities.

• Understanding of Design Thinking principles.

• Strong verbal and written communication skills.

• Prior experience leading through influence.

• Experience spinning up/spinning down teams.

• Experience creating learning sessions for a team.

• Understanding of enterprise agility & waterfall.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Anisha Muralidhar at Anisha.Muralidhar@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10912

Title Scrum Master

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

Introduction:

CTG is seeking Depot Technicians who will be responsible for performing bench repairs on point of sale equipment, as well as equipment from other manufacturers. This includes (but is not limited to) printers, displays, system units and individual components. This facility performs repairs on customer-owned equipment in a fast-paced environment requiring the highest possible levels of quality and consistency. Additionally, this role may be required to train new staff, perform system-based administrative duties, and perform basic work area maintenance including restocking of inventory items, cleaning, material removal, etc. Other responsibilities include the use of diagnostics, mechanical tests and visual inspection to determine defects and required repairs. Repairs generally include replacement of parts, cleaning inside and outside of the machine, and entering system transactions to log activity and parts consumed. You may also be required to perform pick/pack/ship of parts to meet customer orders.

Responsibilities:

• Diagnose and repair point of sale computer equipment

• Use host-based systems to report work perform and parts used

• Perform high quality work and maintain accurate records

• Train new employees on repair and system-based tasks

• Demonstrate teamwork within the Repair Center

• Learn and observe all safety procedures

• Perform pick/pack/ship of components

• Maintain a clean and orderly work area

Required Skills:

• Minimum 1 year experience in electronics repair or assembly

• General ability to follow and perform testing scripts

• Ability to accurately record/document process activity, receipts, parts usage, status, shipping info etc.

• Relatively good knowledge of hand tools and the ability to perform repairs on small product components

• General computer skills

• Strong organizational and process driven skills

• Ability to work in a team environment

• Ability to perform accurately with high quality results

• Ability for high output and quality performance

Preferred Skills:

• Experience working in a computer hardware repair environment

Physical Demands:

• Lifting up to 50 lbs without assistance

• Standing/Walking activities are encountered during 90% of the normal work day

• Stooping/Bending/Squatting activities are encountered on a frequent basis

• Reaching activities are conducted on a frequent and repetitive basis throughout the work day

• An individual may be required to perform twisting activities, dependent on the type of position he need to place himself in while performing his/her job duties

This is a full-time position located at our Durham TriCenter No travel is required, overtime may be required when appropriate for business needs. Hours can fall between 7am and 7pm. typical shift is either 7am-4pm or 10am-7pm. Rotational Saturdays are required.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Submit a referral to this job (https://usjobs-ctg.icims.com/jobs/10931/depot-technician-i/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834384795)

ID 2024-10931

Title Depot Technician I

Location US-NC-Durham

Job Detail

• Company:
  CTG

Job Description

Description

Introduction:

CTG is seeking Depot Technicians who will be responsible for performing bench repairs on point of sale equipment, as well as equipment from other manufacturers. This includes (but is not limited to) printers, displays, system units and individual components. This facility performs repairs on customer-owned equipment in a fast-paced environment requiring the highest possible levels of quality and consistency. Additionally, this role may be required to train new staff, perform system-based administrative duties, and perform basic work area maintenance including restocking of inventory items, cleaning, material removal, etc. Other responsibilities include the use of diagnostics, mechanical tests and visual inspection to determine defects and required repairs. Repairs generally include replacement of parts, cleaning inside and outside of the machine, and entering system transactions to log activity and parts consumed. You may also be required to perform pick/pack/ship of parts to meet customer orders.

Responsibilities:

• Diagnose and repair point of sale computer equipment

• Use host-based systems to report work perform and parts used

• Perform high quality work and maintain accurate records

• Train new employees on repair and system-based tasks

• Demonstrate teamwork within the Repair Center

• Learn and observe all safety procedures

• Perform pick/pack/ship of components

• Maintain a clean and orderly work area

Required Skills:

• Minimum 1 year experience in electronics repair or assembly

• General ability to follow and perform testing scripts

• Ability to accurately record/document process activity, receipts, parts usage, status, shipping info etc.

• Relatively good knowledge of hand tools and the ability to perform repairs on small product components

• General computer skills

• Strong organizational and process driven skills

• Ability to work in a team environment

• Ability to perform accurately with high quality results

• Ability for high output and quality performance

Preferred Skills:

• Experience working in a computer hardware repair environment

Physical Demands:

• Lifting up to 50 lbs without assistance

• Standing/Walking activities are encountered during 90% of the normal work day

• Stooping/Bending/Squatting activities are encountered on a frequent basis

• Reaching activities are conducted on a frequent and repetitive basis throughout the work day

• An individual may be required to perform twisting activities, dependent on the type of position he need to place himself in while performing his/her job duties

This is a full-time position located at our Durham TriCenter No travel is required, overtime may be required when appropriate for business needs. Hours can fall between 7am and 7pm. typical shift is either 7am-4pm or 10am-7pm. Rotational Saturdays are required.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Submit a referral to this job (https://usjobs-ctg.icims.com/jobs/10931/depot-technician-i/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834384795)

ID 2024-10931

Title Depot Technician I

Location US-NC-Durham

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Document Custodian Reviewer opening for our client in Buffalo, NY.

Location: Buffalo, NY

Duration: 12 months

Overview:

Completes entry-level review of documents from Institutional clients and reports on identified exceptions.

Primary Responsibilities:

• Complete basic data matching of documents based on agency guidelines or custodial agreements for non-agency documents for Institutional clients. Match the data on the Document Custody tracking system to original documents. The data for review is uploaded to the tracking system for reporting and tracking of file movement and storage.

• Determine if a document is an original or copy and update the tracking system accordingly.

• Follow basic review criteria according to established procedures.

• Update the tracking system with exceptions found or addressed as documents are reviewed.

• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the Company brand.

• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Education and Experience Required:

• Associates degree,

• OR in lieu of a degree,

• A combined minimum of 2 years higher education and/or work experience.

• Proficiency with personal computers as well as email software.

• Demonstrated written and verbal communication skills.

• Good alpha/numeric skills.

• Demonstrated organizational skills.

• Detail-oriented.

Education and Experience Preferred:

• Ability to work under time constraints while maintaining accuracy.

Physical Requirements:

• Able to lift 30 - 50 pounds.

• Able to climb on a ladder and/or stool and bend for filing.

• Able to stand for long periods of time.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Recruiter at 716-887-7376 or krista.eckard@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10900

Title Document Custodian Reviewer

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill an Infrastructure Analyst IV opening for our client in Buffalo, NY.

Location: Buffalo, NY

Duration: 5 months

Overview:

Completes activities related to larger and/or more complex installations, configuration, operation and maintenance of systems hardware and software and related infrastructure. Ensures system hardware, operating systems, software systems and related procedures adhere to organizational values, enabling staff and partners. Provides training to less experienced staff.

Primary Responsibilities:

• Respond to and resolve to help desk escalations of a complex nature.

• Create trending information of system issues and work with partner teams to clarify variables to support efforts to address identified issues from the analysis.

• Create and document procedures for work order and request-based tasks.

• Respond to and resolve identified technical incidents requiring expert problem-solving based on knowledge of system and adjoining systems.

• Use advanced diagnostic tools to troubleshoot issues.

• Complete systems maintenance activities following Standard Operating Procedures (SOP), such as patching, health checks, operating system updates, validating changes and maintaining operational and configuration standards. Research options when anomalies occur and choose best course of action.

• Schedule maintenance changes to reduce operational risk.

• Participate in project work in cross-functional teams; lead technical team within a project and provide input to design efforts.

• Provide training to less experienced staff.

• Complete evening responsibilities as scheduled.

• Initiate, create and document procedures for maintenance tasks and other needs to serve as a reference source.

• Use tools to help automate processes and make systems more efficient, manageable, available, and secure.

• Provide advice and recommend actions involving rather complex issues; resolve problems within established practices.

• Participate in and support capacity planning and development of long-term strategic goals for systems and software in conjunction with Engineering and Architecture departments.

• Understand and adhere to the Company']s risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the Company brand.

• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Education and Experience Required:

• Minimum of 8 years higher education and/or work experience.

• Prior experience reading and digesting technical information.

• Detail-oriented.

• Strong written and verbal communication skills.

• Prior experience interpreting and/or discussing terminology or concepts not familiar to many people with others.

• Strong customer focus, including ability to manage customer needs and multiple work priorities.

• Prior project management experience.

Education and Experience Preferred:

• Bachelors degree in technology-related field.

• Certifications or special training in related technologies.

• Prior experience leading technical teams toward a common goal or project within a larger project.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Kimberly Watzek at 716-887-7388 or Kimberly Watzek@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10924

Title Infrastructure Analyst IV

Location US-NY-Buffalo

Job Detail

• Company:
  CTG