Company Detail

Job Description

Overview

The Business Governance team oversees policies and procedures governance and oversight, systems access and oversight, training, vendor management, and audits for Business Savings and Membership teams.

The Summer Associate will assist with projects and programs impacting the Business Member Experience. Work may include but is not limited to:

• Process mapping

• Research on policies and procedures

• Research on laws and regulations

• System requirement writing and system testing

• Presentations

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Coordinate implementation of key projects involving Member Experience with appropriate personnel within the division and/or across divisional lines; monitor progress of projects; address and resolve issues

• Identify areas of improvement, develop and analyze new approaches, make recommendations, and implement approved solutions to improve operations, standards, and results

• Review, analyze, and report on Business Solution's policy and procedural framework as directed

• Assist with mitigating risk and remediating operational and regulatory vulnerabilities by leading compliance-related initiatives and remediations

• Develop, lead, and recommend approval for the development of internal infrastructure to support risk mitigation improvements and prioritization of internal projects

Qualifications

• Experience in researching, compiling, and documenting data, business processes, and workflow

• Exposure to providing support in content design, storyboarding eLearning content, creating job aids, root cause/task analysis, etc.

• Familiarity with automated systems

• Experience in the financial industry and a good understanding of operational and regulatory risks and controls

• Experience in drafting policies and procedures

• Working knowledge of, and proficiency in, data analysis, reporting, forecasting, and operations research

• Experience in managing multiple priorities independently and/or in a team environment to achieve goals

Hours: Monday - Friday 8:00AM - 4:30PM EST

Location: | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Location will be hybrid at a main campus (HQ, PCC or WOC)

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14058-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

As a member of the Baseline Analytics Data Engineering team, the Data Engineer Summer Associate will focus on creating new data pipelines that use powerful cloud tools to deliver data and insights to analysts at NFCU.

Potential Projects:

• Build a data pipeline that combines data from our loan application systems with data on phone calls to create metrics used to improve member service.

• Reduce cloud resource consumption by tuning existing processes.

• Partner with analysts in our branch operations department to deliver data integrations too complex to perform without programming.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Design and develop data pipeline features to build deliver business insights. Deliver code with tools including spark, SQL, Python, Databricks, and Azure Synapse

• Design Delta Files and Database tables with metrics and context that drive insights

• Participate in an agile and fast-moving engineering process

• Understand and explore complex data sets

• Improve the performance and reliability of production code

• Ensure the integrity, accuracy, and relevance of the data presented

Qualifications

• Pursing Master's degree in Information Systems, Computer Science, Engineering, Data Analytics, Data Science, or other related field

• Experience programming with Python and SQL

• An analytical mindset with a strong ability to translate complex data into actionable business insights

• Team player with enthusiasm for collaboration and continuous learning

• Strong communication and presentation skills

Desired Qualifications

• Azure Certified Data Engineer

• Databricks Certified Data Engineer

• Experience with data visualization (PowerBI, Tableau)

• Engineering experience in big data environments, including data lakes, Azure Synapse, Databricks, Redshift, Snowflake

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14076-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Real Estate Lending (REL) Mortgage & Equity Servicing teams service all mortgage and fixed equity loans as well as home equity lines of credit from the time the loans close until they pay off. Our mission is to build a trusted relationship while providing an exceptional servicing experience for our members on what is most likely their largest financial asset. Our teams include Account Servicing, Account Servicing Support, Escrow Servicing, and Financial & Investor Reporting.

Within Account Servicing, the Mortgage Payment Services team processes mortgage and equity loan payments and payoffs. They reverse payments and/or fees as needed and clear funds held in suspense. In addition, they perform daily balancing for automatic drafting and escrow suppression. Our goal is to provide the best member experience in a timely and accurate manner.

The Summer Associate will process mortgage and equity loan payments and payoffs, respond to a large variety of member inquiries regarding mortgage and equity loan servicing via phone or online

communication, and ensure General Accounting remits funds to investors. They will research and clear funds held in suspense, perform daily balancing for automatic drafting and escrow suppression, process Home Equity transactions, and reverse payments and/or fees as needed.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Post manual payments, loan advances, adjustments, and escrow transactions for mortgage and equity loans using the Mortgage Servicing automated system

• Review, verify, and balance cash receipts, debit, and credit activity via automated systems

• Balance daily manual cash batches and prepare wire transfers

• Reconcile ACH debit authorizations and journal vouchers to ensure the general ledger is updated, maintain registers and canceled check logs

• Track recurring issues/problems and communicate findings to management Review manually/system generated checks for accuracy

• Enter mortgage/equity payoffs into the system and balance payoff transactions

• Research un-posted loan payments using automated systems

• Receive/research returned checks from General Accounting to determine the correct amount applied to the mortgage, and reverse funds

• Resolve discrepancies in general ledger accounts

• Receive and process funds received via check, wire, etc. to pay off mortgages from origination, attorneys, title companies, and members

• Reverse loan payments, reapply corrected payments, adjust interest, etc., on mortgage and equity loans

• Determine payment check negotiability and return non-negotiable items to members

Qualifications

• Ability to work independently and in a team environment

• Basic organizational, planning, and time management skills

• Basic research, analytical, and problem-solving skills

• Basic skill in diagnosing and troubleshooting issues

• Basic verbal and written communication skills

• Some accounting skills and knowledge of Mortgage Servicing

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14225-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Savings Products Division (SPD) is focused on creating an exceptional deposit product suite & tool kit to enable our members to meet their savings and financial goals. This role will be on the Savings Products Operations team, which consists of Savings & Checking Operations, Certificate/IRA & Trust Operations, and our Business Support team. As a team, we drive forward the product strategy, pricing, and servicing of members' checking, savings, money marketing, certificate, and IRA products. We are always looking for operational insights and process improvement/efficiency solutions to push forward our member experience and to set our members up for a life of financial success!

Navy Federal Membership is growing rapidly, and the financial industry is ripe for deposit innovation. Savings and deposit products are something that most consumers interact with daily, and our membership is no different. SPD Operations is continuously evolving to maximize engagement from members and team members, taking advantage of insights that help us in improving processes to ensure an optimal experience.

The Summer Associate will work in a flexible hybrid manner and report to leadership at our Pensacola, FL campus. Responsibilities will include analyzing processes and procedures to identify areas of opportunity, then creating recommendations and influencing decision-makers. It will be essential for the team member in this position to be inquisitive and a quick learner to understand the evolving product strategy and be able to connect processes/procedures to the bigger picture business trends to identify data-driven recommendations that produce results.

Potential projects:

• Operational support and task processing - the Savings Products Operations teams handle member requests and product/service maintenance needs that range from basic to highly complex and time-consuming. Through a combination of job shadowing and task processing, our goal is to identify opportunities to create increased process efficiencies and automated solutions to improve response times and provide more personalized deposit account interactions with our members.

• Special Project Support - may include the need for resources for business requirements development, process mapping, operational risk assessment and monitoring, forms creation and/or management, including disclosure drafting and compliance review and partnership with our training support partners.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Assess current processes and procedures to identify best practices, shifting trends, and areas of opportunity

• Analyze member data to understand, predict, and identify opportunities to influence member and/or frontline support partners behavior

• Develop recommendations for initiatives or process changes that Savings Products organization could/should pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable

• Develop and present proposal on findings from analysis and research to management up to and including senior executives

• Become integrated into and participate in the day-to-day strategy and operations of the team

Qualifications

• Excellent communication and presentation skills

• Ability to work independently and think outside of the box

• Strong strategic, critical, and analytical thinking skills

• Basic knowledge of financial services/payments a plus

• Comfort telling stories with data

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14030-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Consumer and Business Lending Technology Solutions is a systems team that supports Consumer Lending, Business Solutions, and Credit Policy and Analytics at Navy Federal. Through partnerships with the Information Services Department (ISD) and various enterprise resources, Consumer and Business Lending Technology Solutions lead several system and software initiatives that are compliance and efficiency driven. The Summer Associate will support the projects led by the Consumer and Business team including the adoption and implementation of a new consumer loan origination system, assisting with onboarding new vendors, documenting processes and procedures, developing reports, and assisting the support team with data purging, access management, among other duties.

Responsibilities will include reviewing the current intake submission process and capturing technical documentation to identify efficiencies among the existing workflow(s).

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Elicit and document requirements for intakes, business, and execution teams

• Retrieve, analyze, and validate process flows to determine accuracy

• Work directly with project leads to understand requirements and propose key solutions to drive effective decision-making and influence business objectives

• Analyze and summarize business operations, customer, and/or requirement data to improve processes

• Collaborate with business unit stakeholders and management to conduct needs assessment to support objectives

• Effectively communicate outcomes to business stakeholders and leadership

Qualifications

• Currently pursuing a degree in Information Systems, Business Administration, Operations Management, or other related field

• Experience developing process flows with clear, concise instruction

• Experience creating technical documentation and eliciting requirements

• Excellent communication and presentation skills

• Experience working with ambiguous problems

• Curious and excited to collaborate with various business units

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14044-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Enterprise Portfolio Management Office (EPMO) oversees technology portfolio investments at Navy Federal through fostering collaborative partnerships across the enterprise, facilitating guardrails and lean governance, ensuring due diligence in the analysis, approval, and funding of technology work, and supporting informed decision-making and governance of a value-focused enterprise portfolio. The EPMO Risk Team's focuses on supporting and encouraging a risk focused and value focused culture across our technology portfolio. In collaboration with EPMO Governance and our business unit and technology partners, we develop and manage definitions, standards, and practices that help to ensure that our leaders have deeper data-centered information about both the risks and the value propositions to drive decisions about our technology portfolio investments.

Navy Federal's commitment to its members requires that the organization constantly provide improved technical services and features to ensure a top tier member experience. Technology improvements are key to achieving this goal, and the EPMO is central to improving the governing and funding processes. This internship will focus on building and improving the data and analytical capabilities and tools that facilitate the EPMO's governance responsibilities.

This role will interact with many stakeholders across the credit union and provide an opportunity to view the operations of Navy Federal from a unique vantage point. The Summer Associate will have the opportunity to work with executive leadership in the EPMO and elsewhere, and influence decision making at the corporate level. It is essential for the team member in this position to be comfortable briefing senior leaders, especially on data and quantitative insights, and to be a strong independent and innovative thinker.

The Summer Associate will likely be working with Navy Federal's Value Stream Team, an innovative organizational structure for governing and funding new technology work. This initiative is in its earliest phase, so the Summer Associate will be working to determine what data and analysis is needed to support Navy Federal's adoption of the structure, and how the governance team can improve senior leaders' ability to develop data driven insights and make decisions. The Summer Associate will also have the opportunity to work on other initiatives during the internship.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Work with key stakeholders across the credit union to develop insights into the enterprise portfolio management process

• Provide recommendations on how Navy Federal can improve its governance of value streams and technology portfolios

• Work with project teams to identify and define value and risks in proposed and ongoing technology projects and quantify that information into metrics

• Work with project teams and Navy Federal leaders to develop standardized measures of portfolio progress and success

• Present findings to key stakeholders and senior executives

• Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team

Qualifications

• Currently pursuing a master's degree Business Administration, Management, Finance, Strategy, or other related field

• Experience with research, analysis, and data manipulation

• Excellent communication and presentation skills

• Experience using data visualization and analytical tools such as: Tableau or PowerBI

• Comfort working with large datasets and telling stories with data

• Ability to work independently and think outside of the box

• Strong strategic, critical, and analytical thinking skills

• Basic knowledge of financial services/project management/value management is a plus

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14062-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Team Overview: Lending Strategy & Operations (LSO) is a diverse, multi-skilled team that is focused on Lending-wide programs, special projects, and initiatives that foster a horizontal collaboration with a focus on exceptional member and employee experience. Our team of professionals has vast and varied experience in areas of program and project management, strategy, communications, engagement, and operational logistics.

The Summer Associate will gain insight into department-wide strategic planning, change management, and other operational programs. Assist in support of strategic data analysis, automation of processes, report generation, process mapping, and other duties as assigned.

Projects will be dependent on what the team is working on next year.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Provide support to the assigned department; may work on small projects or portions of larger projects

• Support business strategy and initiatives within the business unit and/or across the organization

• Assist and collaborate with various levels of staff to accomplish tasks/assignments

• Present data findings from research and analysis to aid in strategic decision-making

• Maintain professionalism in all interactions, placing internal customer services and deliverables as a priority

• Provide comprehensive day-to-day operational and strategy support

• Evaluate and measure the effectiveness of internal strategic programs

• Perform other duties as assigned

• Support organizational, employee engagement, and department-wide events

• Responsible for the design and maintenance of the department website

Qualifications

Required

• Must be pursuing a degree from an accredited college/university

• Effective interpersonal, verbal, and written communication skills

• Effective research, analytical, and problem-solving skills

• Effective skill in maintaining accuracy with attention to detail and meeting deadlines

• Ability to exercise initiative and good judgment to make sound decisions

• Ability to adapt to new technologies

• Effective skill in the use of Excel and PowerPoint

• Effective organizational, planning, and time management skills

• Ability to work independently and in a team environment

• Ability to create and maintain internal website

Desired

• Effective skill in data analytics

• Experience in web, digital media, graphic design development, and production

Hours: Monday - Friday 8:00AM - 4:30PM EST

Location: | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 |

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14067-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Credit Card Products Loyalty and Engagement team seeks to increase cardholder engagement and value by providing relevant offers, communication of benefits, and enhanced member experience. The Summer Associate will help support cardholder analytics, marketing campaigns, and leadership-facing reporting. The Summer Associate will help further strategic portfolio goals and initiatives within the lending department while developing strong analytical, collaboration, and critical-thinking skills.

The Summer Associate will work in a flexible hybrid manner and report to leadership at either our Vienna, VA or Pensacola, FL campus. Responsibilities will include analyzing data and competitive trends to identify areas of opportunity and then creating recommendations to influence decision-makers. Areas of focus may include creating personalized member engagement through segmentation, evaluating the highly competitive credit card landscape, identifying emerging patterns and trends to answer business questions, and developing models and visualizations to improve decision-making efficiency.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods, and targets

• Obtain quantitative and qualitative data of business processes to analyze, determine, and promote data driven decisions

• Analyze and evaluate competitor data and industry trends to understand current business unit competitive posture

• Design and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations

• Identify and assess business strategies and opportunities; develop appropriate analytical approaches

• Collect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerations

• Collaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives

• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results

• Compile, research and analyze trends in support of projects and initiatives

• Manage projects from concept through the planning, analysis, design, testing, implementation, and transition phases

• Identify and assess business strategies and opportunities; develop appropriate analytical approaches

• Performs other duties as assigned

Qualifications

• Currently pursuing a master's degree in related field

• Experience with research, analysis, and data manipulation

• Experience using data and analytic tools such as: PowerBI, Databricks, SQL, SPSS Modeler, R, or Tableau

• Good communication and presentation skills

• Comfort working with large datasets and telling stories with data

• Ability to work independently and think outside of the box

• Strong strategic, critical, and analytical thinking skills

• Basic knowledge of financial services/payments a plus

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14066-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The AI/ML Center of Excellence (AI/ML COE), within the Enterprise Data & Analytics (ED&A) group, leads the development of enterprise-wide data science solutions and capabilities aimed, primarily, at driving an in-depth understanding of our members' behaviors, trends, and needs. The Summer Associate will help support the team's data science efforts by working with business units and/or other stakeholders around the credit union to understand their analytical challenges and develop data science and machine-learning solutions to meet those challenges.

Representative Projects:

• Build a machine-learning propensity model that predicts the likelihood that an NFCU member will use Zelle (payment system) in the near future

• Perform complex analytical work on large data sets to better understand issues around member engagement and member behavior

• Support feature engineering work by examining newly available data sources and determining - and then coding up - those deemed to be most useful/impactful for future machine-learning efforts

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

• Support the AI/ML COE Team's data science and machine-learning efforts

• Retrieve, analyze, and model data within our Azure Databricks environment

• Collaborate with business units and/or other stakeholders around the credit union to understand analytical challenges and potential data science solutions

• Effectively communicate analytical results and findings to senior management

Qualifications

• Currently pursuing a graduate degree in Data Science, Computer Science, Information Systems, Business Analytics, or other related degree

• Experience with Python (Pyspark)

• Experience with SQL

• Experience with or knowledge of cloud technologies (Microsoft Azure, Databricks)

• Experience with data visualization (PowerBI, Tableau)

• Excellent communication and presentation skills

• Experience working with ambiguity (ie, data/analytical efforts where there is no clear solution)

• Curious and energetic nature

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14106-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Our CECL (Current Expected Credit loss) Quantitative Modeling Team operates at the heart of the Lending Business unit, building accurate credit loss forecasting models through advanced statistical technique, and playing a pivotal role in ensuring the financial stability of Navy Federal Credit Union by informing CU leaders the right level of credit reserve recommendations. Our team's primary responsibility is to develop and implement advanced quantitative models that enable accurate assessments of potential credit losses across our lending portfolio.

The Summer Associate will work in a flexible hybrid manner and report to leadership at our Vienna, VA campus. Responsibilities will include analyzing data and participating in activities related to quantitative modeling. As part of the team, you will have the chance to work on real-world projects, collaborate with seasoned professionals, and contribute to impactful initiatives. You'll gain exposure to quantitative modeling techniques commonly employed by nation's largest financial institutions, and learn analytical skills applied to large financial data.

Potential projects include following.

• Investigating and analyzing potential model performance-improving independent variables

• Analyzing model performance and understanding the cause of prediction errors

• Finding potential performance-improving changes to the existing models

• Model sensitivity analysis

• Analyzing portfolio shifting and its impacts

• Economic research relating to portfolio performance

• Automating modeling related activities using R or Python

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Perform data pull from source data systems and prepare data for analysis or model development

• Analyze data to understand its impact on model performance

• Participate in model development, model execution and model monitoring related activities

• Work with experienced modeling professionals within the team to support various initiatives

• Perform other ad hoc analysis

• Prepare reports of analytical findings

Qualifications

• Currently pursuing a master's or PhD degree in a quantitative field like statistics, computer science, data science, quantitative finance, or economics

• Experience with research, analysis, and data manipulation

• Experience using programming and analytic tools such as: Python, R, SQL, or Tableau

• Strong problem-solving, critical, and analytical thinking skills

• Good communication and presentation skills

• Comfort working with large datasets and understand the basic database concepts

• Ability to work independently and think outside of the box

• Basic knowledge of financial services/payments a plus

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14118-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Digital Payments is a division of the Savings & Membership Department. Our vision is to provide personalized, scalable, and secure Money Movement experiences that enable Navy Federal to continuously exceed members' evolving payment expectations. To achieve this, we will:

• Create integrated payment experiences, improving the speed and transparency of members' money movement.

• Enable payment innovation by both working across the organization and forming strategic (third-party) partnerships; ensuring Navy Federal remains top-of-wallet and top-of-mind for members' payment needs.

• Take an incremental approach to delivering capabilities and value, allowing us to learn and adapt based on members' evolving needs

The Summer Associate will provide analytical support to faster payment and money movement initiatives within the Digital Payments Analytics team involving ACH, Zelle, Real-Time Payments (RTP), and mobile wallet transactions.

Potential projects include:

• Develop analyses and recommendations that examine all facets of emerging payment products

• Analyze data, and utilize programming language skills to develop money movement dashboards

• Perform complex analytical, statistical modeling, and visualizations on large data sets to support various business operations and organizational objectives

• Aid with onboarding and operationalizing AI tools to drive payment and operations efficiencies

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Analyze business operations, member, and money movement trends to drive digital payment initiatives

• Analyze member and transactional data to understand, predict, and identify opportunities to influence member behavior through predictive and prescriptive analytics

• Present findings and recommendations from analyses to business stakeholders and leadership

• Collaborate with internal and external business partners to answer business questions

• Partner with business stakeholders to onboard emerging AI tools

Qualifications

• Currently pursuing a graduate degree in Computer Science, Data Science, Business Analytics, or other related degree

• Experience working with business intelligence tools such as: Power BI and Tableau

• Strong programming language skills

• Excellent communication and presentation skills

• Ability to work with large and complex datasets to derive business insights

• Strong strategic, critical, and analytical thinking skills

• Basic understanding of the payments industry

• Knowledge of emerging AI tools

Hours: Monday - Friday 8:00AM - 4:30PM

Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14095-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

At Navy Federal, Internal Audit's (IA) goal is to provide independent, objective assurance and advisory services designed to evaluate and improve the effectiveness of the risk management process, assess the reliability and integrity of financial and operational information, evaluate regulatory and policy compliance, and increase operational efficiencies. IA accomplishes its objectives by bringing a systematic, disciplined approach to auditing in order to evaluate and improve the effectiveness of risk mitigation across all facets of the business.

Do you enjoy problem-solving, attention to detail, and critical thinking? Auditing can be a fun and rewarding profession that offers a unique opportunity to work across multiple business units to help identify and mitigate potential risks to the organization. An internship with IA will allow students to acquire practical experience that combines theory and best practices with real-world application. Join our team and learn about Internal Audit's approach to risk mitigation by collaborating with experienced managers, business partners, as well as cross functional teams!

IA includes a diverse range of professionals including certified auditors, subject matter experts who specialize in IT, finance, fraud, regulations, and data, as well as strategic personnel, all working collaboratively to ensure a seamless experience for Navy Federal and its members.

The Summer Associate will work in a hybrid capacity, reporting to either Vienna, VA or Pensacola, FL. They will assist in day-to-day activities to drive completion of the 2024 Work Program. They will also be assigned special projects such as topic research, creation of training materials, etc.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Assist in the preliminary research to document process narratives and workflows

• Brainstorm and identify key risks and controls

• Use critical thinking skills to understand an assigned control and perform subsequent control testing

• Review and analyze audit evidence to evaluate the design and determine the operating effectiveness of controls under review within the time budgeted

• Identify and summarize potential issues and observations

• Participate in Internal Audit strategic initiatives and function as a champion of change and continuous improvement

• Perform other duties as assigned

Qualifications

• Currently pursuing bachelor's degree or higher in related field (i.e., Business Administration, Accounting, etc.)

• Effective oral and written communication skills

• Skilled in various technologies, including Microsoft Word and Excel - ability to adapt to new technologies

• Effective research, analytical, and problem-solving skills

• Effective project and time management skills

• Ability to interpret and synthesize large amounts of information

• Preference for working in a collaborative environment and staying engaged with project team members

Hours: Monday - Friday 9:00AM - 5:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14137-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Enterprise Data & Analytics Adoption team within Navy Federal's Member Strategy Office leads the democratization of existing and new capabilities to the analytics end users across the enterprise. The Summer Associate will help support adoption initiatives by working with business units in their transition by validating data quality and data usability, assisting in developing reports, dashboards, and models using cloud technologies. The Summer Associate will help further strategic data goals and initiatives on an enterprise level while developing strong analytics, collaboration, and critical-thinking skills.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Potential Project:

• Work directly with project leads to understand requirements and propose key analytics solutions to drive effective decision-making and influence business objectives

• Identify data patterns and trends to answer business questions and improve decision making

• Perform validation checks for business unit reports and dashboards during cloud transition

• Perform complex analytical statistical modeling and visualizations on large data sets to support various business operations and organizational objectives

Responsibilities

• Support functional requirements for analytics and business intelligence (BI) solutions

• Retrieve, analyze, and validate data and test accuracy of reported results

• Work directly with project leads to understand requirements and propose key analytics solutions to drive effective decision-making and influence business objectives

• Analyze and summarize business operations, customer, and/or economic data in order to improve business intelligence, optimize operating effectiveness, and predict business outcomes

• Collaborate with business units and senior management to conduct needs assessment to support business unit objectives

• Effectively communicate data outcomes to business stakeholders and leadership

Qualifications

• Currently pursuing a graduate degree in Information Systems, Business Analytics, Data Science, Analytics, or other related degree

• Exposure to scripting languages (Python, R, etc.)

• Experience with SQL

• Experience with data visualization (PowerBI, Tableau)

• Knowledge of cloud technologies (Databricks, Microsoft Azure)

• Excellent communication and presentation skills

• Experience working with ambiguous problems

• Curious and excited to collaborate with various business units

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14032

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The quality assurance engineer performs integration, regression, and functional testing on systems to ensure compliance with system requirements and Navy Federal business practices and policies. Assists in the analysis of functional and technical requirements and the creation and editing of test cases for new or modified systems. Interested candidates should possess a knowledge of Content Management Systems and related best practices to support development and technical design of Navy Federal's Adobe Experience Manager (AEM) based websites.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Assist Quality Assurance Analyst to certify system testing complete & ready for production

• Develop and maintain functional testing scripts and feature files.

• Create and edit test cases in accordance with acceptance criteria, accessibility standards (WCAG 2.0 AA), and system requirements

• Create, modify and/or locate the data and conditions needed to execute test cases

• Identify areas for improved testing processes

• Modify, coordinate and schedule input to maintain the test environments

• Report testing activity including time spent, testing time lost and discrepancies found

• Ensure clear, concise and effective communication of material

• May assist with addressing employee inquiries or problem resolution

• Perform other duties as assigned

Qualifications

• Ability to work independently and collaboratively in a team environment

• Experience in testing complex systems including various platforms

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem-solving skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Effective skill presenting findings, conclusions, alternatives and information clearly and concisely

• Effective verbal and written communication skills

Desired Qualifications

• Experience with Selenium Grid, TestNG, JUnit, Cucumber, Gherkin, and XPath

• Familiarity with testing automation, CI/CD framework, Java concepts and, Selenium Test Automation Framework

• Experience with accessibility testing, manual and automated, and familiarity with assistive technologies.

• Experience with keyword, data driven and behavior-driven test automation development and cross browser-based testing tools like Perfecto, Saucelab to provide cross browser testing.

• Design and implementation of robust and scalable test automation solutions within an Azure DevOps and CICD environment to improve the quality of functional, regression, and system tests

• Experience in streamlining continuous test processes that improve product delivery

• Experience developing scripts to perform comprehensive automated testing on multiple platforms including web based and Adobe Experience Manager CMS Experience with Azure Repos, GitHub.

• Understanding of dependency management and build tools such as Maven Experience and test management tools such as Azure Test Plans, Jira, Micro Focus ALM/Octane Develop

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14155-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

At Navy Federal, Member-centricity is our strategic foundation and we have invested to build enterprise capabilities that help us understand and serve our members better. The Member Strategy Office brings those capabilities together to scale, align, and drive enhanced service and value for our members.

The Enterprise Business Intelligence & Delivery team is dedicated to developing and deploying data and analytics capabilities enterprise wide, including the democratization of data, to drive an in-depth understanding of our members behaviors, trends and needs.

The Summer Associate will work in a flexible hybrid manner and report to leadership at our Vienna, VA campus. Responsibilities will include analyzing data and competitive trends to identify areas of opportunity then create recommendations and influence decision makers. Areas of focus may include creating personalized experiences through segmentation, evaluating FinTech landscape, optimizing forecasts and developing a greater understanding of how engagement is adapting, among other things. It will be essential for the team member in this position be a strong data storyteller, be a quick learner to understand the evolving member strategy and be able to connect the details in the data to the bigger picture business trends to identify data-driven recommendations that produce results.

This role will be a member of the Business Intelligence & Delivery team - a diverse group of analysts looking to enable and support members overall financial well-being. The EBID team has a wealth of expertise in Business Intelligence, Business Systems, and Analytical Research. We apply these skills daily as we represent the Member Strategy Office on various reporting initiatives, deep-dive analyses, and support executive leadership in the execution of the strategic direction and roadmap.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

• Assess the competitive landscape and emerging financial technology players to identify best practices, shifting trends, and areas of opportunity

• Analyze member data to understand, predict and identify opportunities to influence member behavior through predictive and prescriptive analytics

• Develop recommendations for strategic initiatives or program changes that MSO could/should pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable

• Develop and present proposal on findings from analysis and research to management up to and including senior executives

• Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team

Qualifications

• Currently pursuing a master's degree in related field

• Experience with research, analysis, and data manipulation

• Experience using data and analytic tools such as: PowerBI, Databricks, SQL, Python, R, or Tableau

• Good communication and presentation skills

• Comfort working with large datasets and telling stories with data

• Ability to work independently and think outside of the box

• Strong strategic, critical, and analytical thinking skills

• Basic knowledge of financial services/payments a plus

Hours: Monday - Friday 8:00AM - 4:30PM

Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14227

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Marketing Project Management team is responsible for overseeing the successful completion of an array of projects and initiatives supporting the broader short and long-term brand, marketing, and communication strategies. In addition, the Marketing Project Management team works closely with the various marketing business units and organizational business units throughout the credit union. Specifically, marketing project managers work with product owners, strategy teams, and scrum masters within our Agile Release Train to coordinate and traffic work to external vendors, agency partners, and internal business partners. They also lead the delivery of key initiatives by removing impediments, facilitating team meetings, and attending scrum ceremonies while fostering an environment for high performance while being a liaison to external and internal partners.

We are looking for a motivated Summer Associate interested in gaining practical experience in Marketing Operations and Project Management. This position offers a unique opportunity to gain valuable knowledge and direct experience in marketing within the financial services industry. It also provides insights into Navy Federal's business processes, technology, resources, and protocols. The successful candidate will work within a collaborative team environment, interacting with various teams in the Marketing department and other business units. The internship program aims to develop technical skills, effective communication, business acumen, analytical abilities, and innovative problem-solving capabilities.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Manage multiple small projects covering numerous business units

• Lead efforts for one large initiative or campaign as assigned - example: 2024 Veteran's Multi-Media Campaign

• Maintain/archive project documentation

• Manage and update the department database

• Identify, communicate, escalate, and resolve project issues and risks to branch/division management

• Manage, coordinate, and deliver project deliverables/tactics to meet deadlines

• Collaborate closely with a variety of stakeholders, both internal and external, on all aspects of projects, including planning, gathering specifications/requirements, coordinating content, tracking progress of project, approvals, timelines, etc.

• Provide guidance to help team members and stakeholders

• Foster relationships with staff, peers, and business unit

• Perform other duties as assigned

Qualifications

• Currently pursuing an undergraduate degree in Communication Sciences, English, Journalism, Marketing and/or Advertising

• Effective planning, organizational, and problem-solving skills

• Effective interpersonal, verbal, and written communication skills

• Demonstrated skill achieving goals and objectives

• Demonstrated skill in presenting findings and conclusions clearly and concisely to stakeholders and management

• Ability to take direction and absorb information quickly

• Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, and applications)

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14164-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

This position will be directly assigned to the Consumer Lending in the Collateral Control group. Collateral Control is the process of managing proof of ownership and recording Navy Federal Credit Union as the lienholder for all collateralized loans. The Summer Associate would perform moderately difficult work to ensure collateralized loans have valid and appropriate proof of ownership to minimize Navy Federal financial risk. Establish cooperative relationships with internal and external partners to ensure procedures are adhered to. Research, resolve, and respond to inquiries/issues from members, state DMVs, dealerships, and others concerning collateral issues and loan compliance. Work is performed under moderate supervision.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Assist the Collateral Control group with administrative functions

• Process vehicle registration

• Provide servicing on titles

• Respond to correspondence

• Assist with placing Navy Federal as lienholders on collateral assets

• Process reports in addition to data gathering

• Provide support to assigned department; may work on small projects or portions of larger projects

• Assist and collaborate with various levels of staff to accomplish tasks/assignments

• Maintain professionalism in all interactions, placing member service as priority

• Provide comprehensive day-to-day operational support

• May provide direct member service in high volume situations

• Use online tools and contact appropriate parties

• Perform other duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university

• Effective interpersonal, verbal, and written communication skills

• Effective research, analytical, and problem-solving skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Ability to exercise initiative and good judgment to make sound decisions

• Ability to provide exceptional customer service

• Effective word processing and spreadsheet software skills

• Effective organizational, planning and time management skills

• Ability to work independently and in a team environment

Location: 820 Follin Lane, Vienna, VA 22180

Hours: Monday - Friday, 8:00am-4:30pm

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14260

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Under the umbrella of the Information Services Department (ISD), the Voice Applications branch supports the Alvaria and Verint platforms. The Alvaria platform handles all the inbound and outbound dialing for the Collections division while the Verint platform houses the call recordings and WFM applications for all NFCU platforms.

A few core responsibilities of the Voice Application teams are documentation and business continuity as they are both critical to the success of our organization. The Summer Associate would take on the project of organizing and updating our technical documentation, managing KB articles, and business continuity for both Alvaria and Verint platforms. This project will streamline procedures, processes, and troubleshooting for both platforms.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Analyze and organize information, requirements, data, work quality, work methods, processes, service-specific practices, standards, and metrics/statistics

• Collaborate with other business units to analyze and improve processing procedures and resolve problems

• Analyze changes in policies, procedures, and products; determine the impact on the group functions

• Identify and analyze opportunities for new and/or improved processes, data, or technology; provide a clear picture of possible outcomes

• Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented, and satisfied

• Ensure compliance with Navy Federal Credit Union ISD standards and best practices

• Performs other related duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university

• Effective skill in analyzing and organizing work processes for technical solutions

• Ability to work and participate in cross-functional, multi-dimensional teams and projects

• Ability to work independently and in a team environment

• Effective skill in maintaining accuracy with attention to detail and meeting deadlines

• Ability to adapt to new technologies

• Effective verbal and written communication skills

• Desired - Knowledge of Alvaria and/or Verint platform

• Desired - Knowledge of Navy Federal's services, products, and functions

• Desired - Experience working in an IT environment

• Desired - Knowledge of Navy Federal business processes and applications

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 5550 Heritage Oaks Dr Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14046

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Workforce Intelligence (WFI) is a new branch of Workforce Optimization within Contact Center Operations (CCO). WFI is a highly skilled cross-functional team that has a passion for creating effective analytic solutions and driving business decisions with the use of machine learning models and data insights. As a team, we are responsible for the data management lifecycle, providing reliable workforce insights, creation and management of new analytic capabilities, and development of innovative automated solutions to everyday problems. The Summer Associate with work alongside the resident Data Scientist to help further strategic data goals and initiative while developing strong analytics, collaboration, and critical-thinking skills.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Potential Project:

• Identify data patterns and trends to answer business questions and improve decision making

• Perform complex analytical, and statistical modeling and visualizations on large data sets to support business operations and organizational objectives

• Analyze data, and utilize scripting skills to design and develop reporting and dashboards

• Perform validation of data quality and data usability through the creation of metrics and reports

Responsibilities

• Support functional requirements for analytics and business intelligence (BI) solutions

• Retrieve, analyze, and validate data and test the accuracy of reported results

• Work directly with project leads to understand requirements and propose key analytics solutions to drive effective decision-making and influence business objectives

• Analyze and summarize business operations, customer, and/or economic data in order to improve business intelligence, optimize operating effectiveness, and predict business outcomes

• Collaborate with business units and senior management to conduct needs assessment to support business unit objectives

• Effectively communicate data outcomes to business stakeholders and leadership

Qualifications

• Ability to query relational databases and use business data to build machine learning models

• Experience using any of the following model types: classification, regression, time series, clustering, text analytics, survival, association, optimization, reinforcement learning

• Experience in data mining, data wrangling, and data validation

• Functional knowledge of building basic reports and dashboards

• Proficient in SQL, Python, and any visualization tool (Microsoft Power BI, Tableau)

• Excellent communication and presentation skills

• Experience working with ambiguous problems

• Curious and excited to collaborate with various business units

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14134-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Member Research team oversees Navy Federal market research operations, ensuring high quality, effective research to support enterprise objectives and strategic initiatives. We design and implement feedback collection in many ways, using primary and secondary data to deliver integrated member and market insight packages to guide the design and optimization of best-in-class products and services.

The Summer Associate will assist team members in all phases of research project initiation, management, and analysis - including, but not limited to, proposal development, sample and questionnaire design, oversight of data collection and quality check, management and coordination among vendors, data processing, analysis, creation, and final report presentation.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Work with team to understand business objectives and design surveys to address research needs

• Provide input in questionnaire design

• Program and test surveys in Qualtrics

• Help pull samples and perform sample cleaning

• Provide support in answering member emails related to surveys

• Track and help provide incentives to survey respondents

• Assist team in the preparation of reports by pulling data from cross tabs, creating charts and slides in PowerPoint, populating charts, proofing numbers, etc.

• Perform competitive market research and analysis to support requests from internal clients

• Through research and analysis, develop a deep understanding of our client base and target markets

• Perform other duties as assigned

Qualifications

• Currently pursuing a bachelor's or master's degree in Marketing, Business, or other related field (English, Communications, Psychology, etc.) - preference given to candidates working towards a degree in Marketing Research

• Proficiency with Microsoft Excel and statistical software (SPSS)

• Proficiency/working knowledge of Qualtrics

• Understanding of market research methodologies and data analysis techniques

• Excellent written and verbal communication skills

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14224-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

This position will support the Oracle HCM Fusion platform in Human Resources. Looking for system analysis experience in the following functional areas: Benefits, Payroll, Time and Labor, and Absence.

To coordinate and conduct complex system analyses feasibility studies and implementation studies of potential computer applications to determine the advisability and profitability of adapting complex electronic data processing techniques to Navy Federal functional areas under minimal supervision. To analyze business needs to develop and implement solutions that leverage systems and processes with a considerable degree if latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using advanced knowledge of the organization's technology infrastructure and specific software applications assist the business to implement strategic vision through technology. Considered a stakeholder/contributor on complex systems projects and project teams. To lead full lifecycle project implementation. To exercise advanced technical knowledge of all phases of applications systems analysis.

Responsibilities

- Gathering requirements

- Review Oracle Product documentation

- Configure New and Existing functionality

- Recommend solutions to address gaps

- Planning Delivery of System Change

- Testing changes and releases

- Completing requirements and design documentation

- Providing escalated troubleshooting support

- Evaluate operational efficiency and effectiveness

- Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics

- Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs

- Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

- Supervise modeling efforts to ensure that specifications and constructs adhere to appropriate mathematical and statistical standards and answer particular analytic questions

- Identifying business requirements (e.g., needs, objectives, functions, features, input and output)

- Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

- Develop, recommend and document adjustments to workflow to streamline processes

- Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility

- Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards

- Involved in cross-organizational task groups concerning new automated systems, products and/or services

- Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production

- Interact with other ISD staff, business units (end users) in problem resolution efforts

- Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified

- Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management

- Implement new/enhanced products, services and/or operational changes

- Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects

- Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems

- Interpret results of analysis; present recommendations, alternatives and implications

- Serve as resource for the resolution of complex and/or unique problems

- Lead, guide and mentor less experienced staff

- Write requirements and define editorial workflow for business owner projects

- Serves as change management lead for business unit; apply change management principles and knowledge to develop strategies including organizational assessments, stakeholder analysis and change roadmaps and plans

- Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure

- Ensure preventative, detective, and corrective controls are properly identified and documented

- Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions

- Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

- Report testing activity including time spent, testing time lost and discrepancies found

- Apply and communicate changes and new trends in systems/technology

- Represent the business unit in identifying, analyzing and communicating system solutions

- Conduct root cause analysis to identify development opportunities and recommend applicable business solutions

- Research emerging technologies and recommend solutions that align with business goals

- Monitor performance of systems to ensure continued systems efficiency

- Collaborate with key partners in development and delivery of solutions

- Perform other duties as assigned

Qualifications

- Strong experience in Benefits, Absence/time and labor

- Previous Oracle HCM Experience

- Desired: Experience in Human Resources/HRIS, HCM system/Oracle Cloud configuration

- Strong functional and technical requirements writing skills

- Significant experience in problem resolution including determining root cause, scope and scale of issues

- Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

- Significant experience in leading collaborative work teams

- Experience in leading large projects/initiatives which have business risk and impact

- Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

- Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling

- Experience in leading, guiding and coaching professional staff

- Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow.

- Significant experience in market/consumer research, project management, and analysis in support of strategic planning initiatives

- Navy Federal Project Portfolio Management (PPM) knowledge

- Navy Federal products, services, programs, policies and procedures

- Advanced research, analytical, and problem solving skills

- Advanced organizational, planning and time management skills

- Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

- Advanced skill interpreting and synthesizing large amounts of information

- Advanced verbal and written communication skills

- Advanced word processing and spreadsheet software skills

- Advanced database and presentation software skills

- Advanced skill identifying and analyzing business requirements and recommending solutions

- Bachelor's Degree in a related field, or the equivalent combination of training, education and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 13895

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Savings Products Division (SPD) is focused on creating an exceptional deposit product suite & tool kit to enable our membership to meet their savings and financial goals throughout their financial journey. As a team, we drive forward the product strategy, pricing and servicing of members checking, savings, money market, certificate, and IRA products.

Navy Federal Membership is growing rapidly, and the financial industry is ripe for deposit innovation. Savings and deposit products are something that most consumers interact with daily, and our membership is no different. SPD is continuously evolving to maximize engagement from members and team members, taking advantage of data insights, improving processes, and enhancing system capabilities to ensure an optimal member experience.

The Summer Associate Intern will report to leadership at our Vienna, VA or Pensacola, FL campus. Responsibilities will include analyzing business needs to develop and implement solutions in both systems and processes to provide enhanced capabilities. Areas of focus will include involvement in cross-organizational task groups concerning new systems or products as well as developing, recommending, and documenting enhancements to workflows to streamline processes. It will be essential for the team member in this position be a quick learner with analytical thinking skills to understand the evolving product strategy and competitive landscape to be able to suggest product, system, and/or process enhancements to propel the strategic vision forward.

This role will be a member of the Strategic and Operational Analysis (SOA) group - a diverse group of analysts looking to enable and support members overall financial well-being. The SOA team has a wealth of expertise in Project and Program Management, Business Intelligence, Workforce Analytics, Product Strategy, Business Systems, and Process Improvement. We apply these skills daily as we represent Savings Products on initiatives, plan and execute on strategy, and support executive leadership in the execution of the strategic direction and roadmap. A resourceful, curious problem solver is highly desired.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Participate in cross-organizational task groups concerning new automated systems, products and/or services

• Work with project teams to plan, coordinate and rollout software

• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives

• Develop and present findings from analysis and research to all levels of management

• Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team

Qualifications

• Currently pursuing a Bachelor's Degree in Business Administration, Management Information Systems, or a related field.

• Effective skills identifying and analyzing business requirements and recommending solutions

• Experience in problem resolution including determining scope of issue, root cause, and creating well thought out recommendations

• Experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Familiarity with Change Management and Agile Methodology

• Good communication and presentation skills

• Strong strategic, critical, and analytical thinking skills

• Knowledge of financial services/payments

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Hours: Monday - Friday 8:00AM - 4:30PM

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14114-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Credit Card Products Loyalty and Engagement team seeks to increase cardholder engagement and value by providing relevant offers, communication of benefits, and enhanced member experience. The Summer Associate will help support cardholder analytics, marketing campaigns, and leadership-facing reporting. The Summer Associate will help further strategic portfolio goals and initiatives within the lending department while developing strong analytical, collaboration, and critical-thinking skills.

The Summer Associate will work in a flexible hybrid manner and report to leadership at either our Vienna, VA or Pensacola, FL campus. Responsibilities will include analyzing data and competitive trends to identify areas of opportunity and then creating recommendations to influence decision-makers. Areas of focus may include creating personalized member engagement through segmentation, evaluating the highly competitive credit card landscape, identifying emerging patterns and trends to answer business questions, and developing models and visualizations to improve decision-making efficiency.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods, and targets

• Obtain quantitative and qualitative data of business processes to analyze, determine, and promote data driven decisions

• Analyze and evaluate competitor data and industry trends to understand current business unit competitive posture

• Design and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations

• Identify and assess business strategies and opportunities; develop appropriate analytical approaches

• Collect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerations

• Collaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives

• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results

• Compile, research and analyze trends in support of projects and initiatives

• Manage projects from concept through the planning, analysis, design, testing, implementation, and transition phases

• Identify and assess business strategies and opportunities; develop appropriate analytical approaches

• Performs other duties as assigned

Qualifications

• Currently pursuing a master's degree in related field

• Experience with research, analysis, and data manipulation

• Experience using data and analytic tools such as: PowerBI, Databricks, SQL, SPSS Modeler, R, or Tableau

• Good communication and presentation skills

• Comfort working with large datasets and telling stories with data

• Ability to work independently and think outside of the box

• Strong strategic, critical, and analytical thinking skills

• Basic knowledge of financial services/payments a plus

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14066

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Provide independent data science, machine learning, and analytical insights using member, financial, and organizational data to support mission critical decision making for various areas of the organization. Understand business needs and identify opportunities for new products, services, and process optimization to meet business objectives through the use of cutting-edge data science. Create descriptive, predictive, and prescriptive models and insights to drive impact across the organization. Conduct work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment. Intermediate professional within field; requires moderate skill set and proficiency in discipline.

Responsibilities

• Design, develop, and evaluate moderately complex predictive models and advanced algorithms

• Identifies meaningful insights from large data and metadata sources

• Test hypotheses/models, analyze, and interpret results

• Exercise sound judgment and discretion within defined procedures and practices

• Develop and code moderately complex software programs, algorithms, and automated processes

• Use modeling and trend analysis to analyze data and provide insights

• Develop understanding of best practices and ethical AI

• Transform data into charts, tables, or format that aids effective decision making

• Build working relationships with team members and subject matter experts

• Lead small projects and initiatives

• Utilize effective written and verbal communication to document and present findings of analyses to a diverse audience of stakeholders

Qualifications

• 3-5 years of experience in exploratory data analysis

• Basic understanding of business and operating environment

• Statistics

• Programming, data modeling, simulation, and advanced mathematics

• SQL, R, Python, Hadoop, SAS, SPSS, Scala, AWS

• Model lifecycle execution

• Technical writing

• Data storytelling and technical presentation skills

• Research Skills

• Interpersonal Skills

• Working knowledge of procedures, instructions, and validation techniques

• Model Development

• Communication

• Critical Thinking

• Collaborate and Build Relationships

• Initiative with sound judgement

• Technical (Big Data Analysis, Coding, Project Management, Technical Writing, etc.)

• Sound Judgment

• Problem Solving (Responds as problems and issues are identified)

• Bachelor's Degree in Data Science, Statistics, Mathematics, Computers Science, Engineering, or degrees in similar quantitative fields

Desired Qualification(s)

• Master's/PhD Degree in Data Science, Statistics, Mathematics, Computers Science, or Engineering

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 13932-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Real Estate Lending (REL) Technology Services team is responsible for delivering secure, scalable, and channel agnostic member-centric back-end integration capabilities and support Real Estate Lending applications, accelerating the digital transformation, and empowering teams to innovate and deliver products and services through collaboration. The REL Technology Product Owner (TPO) leads three verticals with 40+ employees and consultants. A Technology Product Manager (TPM) is responsible for providing a complete product lifecycle management from design, analysis, build, manage, operate, and retire. REL Technology Services functions and delivers in a Scale Agile framework (SAFe) and is the technology owner of an extensive list of homegrown and COT solutions primarily developed in .NET, Java, MS Dynamics CRM, PEGA System, and other technologies.

The summer associate role will be as an ISD Technical Analyst supporting the REL Technology Services team.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Partners with TPO for overall product board/backlog creation, maintenance, and management; orders backlog items to best achieve goals and optimize the value of each sprint

• Clearly presents status and issues in variety of oral and written formats and leads product meetings.

• Authors wide variety of user stories/features/product backlog items; provides critical feedback to other stories/features/backlog items.

• Liaises between product team and business area.

• Conducts requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.

• Solves business problems by defining systems solutions via interviewing stakeholders, identifying and evaluating alternatives, and presenting findings.

• Recognizes and proactively raises issues or risks along with well-considered solutions.

• Elicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagramming.

• Represents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team.

• Tracks and manages requirements status and changes throughout project / product lifecycle via board/backlog management and maintenance.

• Creates and communicates artifacts translating business needs into executable requirements.

• Continually seeks opportunities to improve and increase level of industry/domain-specific knowledge by remaining current with emerging products and technical updates.

• Presents project, product, or other material at All Hands meetings.

• Performs other duties as assigned.

Qualifications

• ISD Technical Analyst should be working towards a degree in Business Administration, Business Information Technology or similar major.

• Possesses/maintains advanced skills with data querying, reporting, and analysis, comfortable recommending solutions to problems

• Possesses/maintains problem resolution including determining root cause, scope and scale of issues

• Possesses/maintains advanced verbal and written communication skills

• Possesses/maintains experience with Microsoft Office suite, including Excel, Word, PowerPoint, and Visio; artifacts and deliverables are polished and professional

• Experience in SQL and VBA database languages

• Demonstrates significant creativity and variety of approaches to solving business and technical problems

• Demonstrates competence in planning, organization, and multi-tasking, of large and complex efforts.

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14152

Job Detail

• Company:
  Navy Federal Credit Union