Company Detail

  • Posted - Apr 13, 2022

    Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company...

    Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking, and value-added...

    Troy, Ohio

    Posted - Apr 13, 2022

    Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company...

    Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking, and value-added...

    Troy, Ohio
  • Posted - Apr 12, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Servic...

    Piqua, Ohio

    Posted - Apr 12, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Servic...

    Piqua, Ohio
  • Posted - Apr 12, 2022

    ITW Description: Illinois Tool Works Inc. (NYSE: ITW) is a diversified man...

    ITW Description: Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking...

    Tinley Park, Illinois

    Posted - Apr 12, 2022

    ITW Description: Illinois Tool Works Inc. (NYSE: ITW) is a diversified man...

    ITW Description: Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking...

    Tinley Park, Illinois
  • Posted - Apr 12, 2022

    Illinois Tool Works (ITW) is a Fortune 200 company that produces diversifie...

    Illinois Tool Works (ITW) is a Fortune 200 company that produces diversified products in global markets. Some of its products include welding equipmen...

    Danville, Kentucky

    Posted - Apr 12, 2022

    Illinois Tool Works (ITW) is a Fortune 200 company that produces diversifie...

    Illinois Tool Works (ITW) is a Fortune 200 company that produces diversified products in global markets. Some of its products include welding equipmen...

    Danville, Kentucky
  • Posted - Apr 12, 2022

    Hobart Brothers, a division of ITW, provides innovative and high-quality fi...

    Hobart Brothers, a division of ITW, provides innovative and high-quality filler metal solutions (including metal-cored, flux-cored, aluminum, and soli...

    Troy, Ohio

    Posted - Apr 12, 2022

    Hobart Brothers, a division of ITW, provides innovative and high-quality fi...

    Hobart Brothers, a division of ITW, provides innovative and high-quality filler metal solutions (including metal-cored, flux-cored, aluminum, and soli...

    Troy, Ohio
  • Posted - Apr 12, 2022

    ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing lead...

    ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $12.6 billion in 2020. The company's seven indust...

    Itasca, Illinois

    Posted - Apr 12, 2022

    ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing lead...

    ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $12.6 billion in 2020. The company's seven indust...

    Itasca, Illinois
  • Posted - Apr 12, 2022

    ITW Electronics Assembly Equipment (a division of Illinois Tool Works, Inc....

    ITW Electronics Assembly Equipment (a division of Illinois Tool Works, Inc. (NYSE: ITW)), is the global leader in process knowledge, services and manu...

    Camdenton, Missouri

    Posted - Apr 12, 2022

    ITW Electronics Assembly Equipment (a division of Illinois Tool Works, Inc....

    ITW Electronics Assembly Equipment (a division of Illinois Tool Works, Inc. (NYSE: ITW)), is the global leader in process knowledge, services and manu...

    Camdenton, Missouri
  • Posted - Apr 12, 2022

    ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing lead...

    ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $12.6 billion in 2020. The company's seven indust...

    Itasca, Illinois

    Posted - Apr 12, 2022

    ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing lead...

    ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $12.6 billion in 2020. The company's seven indust...

    Itasca, Illinois
  • Posted - Apr 12, 2022

    At Diagraph, we pride ourselves on offering our customers world-class solut...

    At Diagraph, we pride ourselves on offering our customers world-class solutions to meet their challenging product identification needs. As a leading m...

    Chicago, Illinois

    Posted - Apr 12, 2022

    At Diagraph, we pride ourselves on offering our customers world-class solut...

    At Diagraph, we pride ourselves on offering our customers world-class solutions to meet their challenging product identification needs. As a leading m...

    Chicago, Illinois
  • Posted - Apr 12, 2022

    At Diagraph, we pride ourselves on offering our customers world-class solut...

    At Diagraph, we pride ourselves on offering our customers world-class solutions to meet their challenging product identification needs. As a leading m...

    Milwaukee, Wisconsin

    Posted - Apr 12, 2022

    At Diagraph, we pride ourselves on offering our customers world-class solut...

    At Diagraph, we pride ourselves on offering our customers world-class solutions to meet their challenging product identification needs. As a leading m...

    Milwaukee, Wisconsin
  • Posted - Apr 12, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Servic...

    Westbury, New York

    Posted - Apr 12, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Servic...

    Westbury, New York
  • Posted - Apr 12, 2022

    MillerR is about building things that matter. We lead the welding industry...

    MillerR is about building things that matter. We lead the welding industry in building advanced, solution-focused products and meeting crucial needs f...

    Appleton, Wisconsin

    Posted - Apr 12, 2022

    MillerR is about building things that matter. We lead the welding industry...

    MillerR is about building things that matter. We lead the welding industry in building advanced, solution-focused products and meeting crucial needs f...

    Appleton, Wisconsin
  • Posted - Apr 12, 2022

    The Automation Equipment Product Manager will manage the Automation product...

    The Automation Equipment Product Manager will manage the Automation product solution portfolio, playing a key role in driving top-line growth as well...

    Carol Stream, Illinois

    Posted - Apr 12, 2022

    The Automation Equipment Product Manager will manage the Automation product...

    The Automation Equipment Product Manager will manage the Automation product solution portfolio, playing a key role in driving top-line growth as well...

    Carol Stream, Illinois
  • Posted - Apr 12, 2022

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, For...

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 500 manufacturing company that delivers specialized expertise, innovat...

    Carol Stream, Illinois

    Posted - Apr 12, 2022

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, For...

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 500 manufacturing company that delivers specialized expertise, innovat...

    Carol Stream, Illinois
  • Posted - Apr 12, 2022

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, For...

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovat...

    Washington, North Carolina

    Posted - Apr 12, 2022

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, For...

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovat...

    Washington, North Carolina
  • Posted - Apr 12, 2022

    ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing lead...

    ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $14.1 billion in 2019. The company's seven indust...

    Zeeland, Michigan

    Posted - Apr 12, 2022

    ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing lead...

    ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $14.1 billion in 2019. The company's seven indust...

    Zeeland, Michigan
  • Posted - Apr 12, 2022

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, For...

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovat...

    Washington, North Carolina

    Posted - Apr 12, 2022

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, For...

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovat...

    Washington, North Carolina
  • Posted - Apr 12, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Norfolk, Virginia

    Posted - Apr 12, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Norfolk, Virginia
  • Posted - Apr 12, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Sandston, Virginia

    Posted - Apr 12, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Sandston, Virginia
  • Posted - Apr 12, 2022

    Instron is a global organization that designs, manufactures, sells and serv...

    Instron is a global organization that designs, manufactures, sells and services mechanical testing systems. Have you ever wondered how a potato chip...

    Naperville, Illinois

    Posted - Apr 12, 2022

    Instron is a global organization that designs, manufactures, sells and serv...

    Instron is a global organization that designs, manufactures, sells and services mechanical testing systems. Have you ever wondered how a potato chip...

    Naperville, Illinois
  • Posted - Apr 12, 2022

    Avery Weigh-Tronix (AWT) is among the world's largest manufacturers and sup...

    Avery Weigh-Tronix (AWT) is among the world's largest manufacturers and suppliers of weighing equipment with company facilities in 9 countries, and pa...

    Fairmont, Minnesota

    Posted - Apr 12, 2022

    Avery Weigh-Tronix (AWT) is among the world's largest manufacturers and sup...

    Avery Weigh-Tronix (AWT) is among the world's largest manufacturers and suppliers of weighing equipment with company facilities in 9 countries, and pa...

    Fairmont, Minnesota
  • Posted - Apr 12, 2022

    At Diagraph, we pride ourselves on offering our customers world-class solut...

    At Diagraph, we pride ourselves on offering our customers world-class solutions to meet their challenging product identification needs. As a leading m...

    Saint Louis, Missouri

    Posted - Apr 12, 2022

    At Diagraph, we pride ourselves on offering our customers world-class solut...

    At Diagraph, we pride ourselves on offering our customers world-class solutions to meet their challenging product identification needs. As a leading m...

    Saint Louis, Missouri
  • Posted - Apr 12, 2022

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, For...

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovat...

    Mokena, Illinois

    Posted - Apr 12, 2022

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, For...

    Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovat...

    Mokena, Illinois
  • Posted - Apr 09, 2022

    Alpine is seeking a Maintenance Team Leader (2nd shift 3:30 pm - 2:00 am) t...

    Alpine is seeking a Maintenance Team Leader (2nd shift 3:30 pm - 2:00 am) to join the team in our Pontotoc, MS facility. In this role, you will lead p...

    Pontotoc, Mississippi

    Posted - Apr 09, 2022

    Alpine is seeking a Maintenance Team Leader (2nd shift 3:30 pm - 2:00 am) t...

    Alpine is seeking a Maintenance Team Leader (2nd shift 3:30 pm - 2:00 am) to join the team in our Pontotoc, MS facility. In this role, you will lead p...

    Pontotoc, Mississippi
  • No Results Found

Product Manager - Warewash Division - Illinois Tool Works, Inc.
Posted: Apr 13, 2022 05:38
Troy, Ohio

Job Description

Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking, and value-added products to meet critical customer needs in a variety of industries. ITW, with approximately 14.8 billion dollars in global revenues, operates 7 major segments with businesses in 55 countries that employ approximately 48,000 women and men. These talented individuals contribute to our global leadership in innovation, and we have a broad portfolio of more than 17,000 active patents.

Warewash Division Description:

The Warewash Division is seeking a Product Manager (in office) at its Troy, Ohio facility, located 20 minutes north of the Dayton metropolitan area.

The Warewash Business Division produces Hobart, Stero and Somat branded commercial dishwashers, waste equipment and disposers used in hotels, retail, restaurants, cruise ships, schools, universities, and other environments. We are the industry leader and seeking to expand our growth in existing served markets as well as new markets. We are in search of a Product Manager to help support and grow the FEG Warewash business through market research, product development, go-to-market planning, demand generation, and sales and channel support for our commercial line of dishwashers. This position champions the voice of the customer with engineering and product development teams and provides support to our sales development managers and field sales organization to maximize sales volume for the business unit's products.

If you're looking for a great work environment, team engagement and excellent benefits, consider applying for this position.

Summary:

The Product Manager, in conjunction with the Marketing Team, will help identify new market opportunities, manage the product portfolio, develop marketing plans for new and existing products, define product training requirements, and develop programs to ensure the field sales organization and dealer and consultant communities have accurate product knowledge and a clear sales narrative to drive success with the Hobart line.

We are seeking candidates with experience that includes marketing support for product development, product launches (sales and service training plans, marketing operations, and content development), and analysis and interpretation of market and competitive data.

What you will do:

Product Development & Management

  • Support ongoing discovery of new product and business opportunities through competitor and market analysis and primary and secondary customer research using ITW's Market-Segment-Focus approach.

  • Work with various stakeholders and partners inside and outside the company to understand market, customer needs, competitive changes and provide clear product specifications, business plans & value propositions for commercial dishwashing equipment targeting the US market.

  • Ensure that New Product Development teams are aligned with North American commercial dishwashing customer needs and pain points through clear product specifications, business plans and product launches for each product line.

Support for Business Development & Product Line Growth

  • Support organic revenue growth goals through commercialization, demand generation, customer engagement, and sales support and enablement activities.

  • Create go-to-market and commercial launch plans for new product launches.

  • Provide customized marketing, product specification, research, and other direct support to sales teams for key account opportunities.

  • Provide product sales training and support through product presentations, product marketing collateral and in-the-field training.

  • Provide continuous updates to competitive and market intelligence and customer trends that affect success in targeted accounts and segments.

Leadership

  • Provide and facilitate project management for sales, marketing and engineering teams for effective product development and product launches.

  • Spend time in key segments and channels with team members and customers to understand market needs and provide training on Hobart WW products and sales narratives.

What we are looking for:

  • Knowledge of product marketing concepts and strategies

  • Ability to demonstrate and analyze data and draw meaningful conclusions

  • Experience interacting with and presenting to customers and a variety of business stakeholders

  • Primary and secondary market research experience

  • Ability to translate customer requirements into product specifications

  • One significant product launch cycle, preferred

  • Commercial kitchen equipment knowledge, preferred

  • Experience with engineering stage gate process, preferred

  • Ability to travel 15% - 20%

Education and experience:

  • Bachelor's Degree (Marketing, Business or Engineering, preferred)

  • 5+ years of experience in a relevant role with demonstrated results

  • Minimum of 2 years of food service industry experience, preferred

  • Excellent verbal, written, interpersonal communications as well as effective presentation skills

  • Proficiency in MS Office applications

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Customer Care Supervisor - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Piqua, Ohio

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

SUMMARY

The Customer Care Supervisor will be responsible for the daily supervision and coaching of 10-15 non-exempt personnel, some located remotely, ensuring a positive customer service experience for Hobart Parts Customers. The Customer Care Supervisor will build a strong team and shape staff behaviors to accomplish desired department performance indicators. This position will play a collaborative role in growing and implementing standards and processes for the Hobart Parts Customer Care Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Lead the assigned team in developing a culture of high employee engagement with a focus on teamwork, excellence, and the customer (internal and external).

  • Motivate the team through coaching, career planning and setting educational objectives.

  • Observe and evaluate performance to drive key performance indicators; close performance gaps and provide feedback.

  • Receive, investigate, and resolve escalated customer service issues and inquiries from team.

  • Obtain basic product knowledge of ITW Food Equipment Group accessories, parts, and their relationship to specific equipment to converse and coach team.

  • Acquiring a thorough understanding of key customer needs and requirements.

  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

  • Provide communication and training to assigned team around procedures and tools.

  • Provide timely order entry, updates, invoicing and problem resolution for customers to assist team in reaching key performance indicators.

  • Supervise and coordinate the day-to-day operation of the team to ensure operation within corporate objectives and standards.

  • Work with management on customer service initiatives.

  • Make recommendations to management concerning staff and improvement of procedures.

Supervisory Responsibilities

This position has direct supervisory responsibilities and carries out these responsibilities in accordance with the ITW's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, coaching for performance, and resolving problems.

Education and Work Experience

  • Associates degree or equivalent experience required. Degree in business, communication or sales preferred.

  • 3-5 years in customer service or call center experience, is preferred but not required.

  • 2 years supervisory experience is required.

Job-Specific Knowledge

  • Customer Service - a highly professional demeanor with excellent telephone skills and etiquette. Utilizes various interpersonal styles and communication methods to positively assist and influence customers.

COMPETENCIES

  • Must be dependable, have good attendance, be punctual, and have a positive attitude.

  • Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within an established period.

  • Demonstrated ability to communicate orally with individuals from within and outside of the organization.

  • Effective organizational, leadership and presentation skills.

  • Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees.

  • Performs with an elevated level of initiative exhibiting persistence and willingness to stimulate innovative ideas within the organization.

  • Takes calculated risks, makes strategic, results-oriented decisions, and accepts responsibility for the results (positive or negative).

  • Establishes and maintains effective, collaborative work relationships both internally and externally.

Physical Requirements:

  • Office Environment

  • Sit, stand, walk, reach with hands and arms, stoop, crouch, kneel, or crawl

  • Lift and/or move up to 10 pounds

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job training

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Customer Service & Materials Representative - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Tinley Park, Illinois

Job Description

ITW Description:

Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries. ITW, with approximately 14.8 billion dollars in global revenues, operates 7 major segments with businesses in 55 countries that employ approximately 48,000 women and men. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 active patents.

POSITION SUMMARY:

The Customer Service & Materials Representative will report to the Plant Operations Manager and own the customer facing on-time delivery and communication of finished goods to the end customers for an automotive product line for our Seats and Motion Business. This position is responsible for customer service, materials, shipping and receiving. The Customer Service & Materials Supervisor is responsible for effective communication and partnership with supply chain, operations, engineering and sales functions ensuring customer requirements are communicated and met. The Customer Service & Materials Supervisor will lead and support continuous improvements in safety, quality, delivery, and operating costs by the deployment of strategies and actions delivering to financial and personnel plans.

PRIMARY RESPONSIBILITIES:

  • Accurately input sales orders and provide support for confirmations, proof of deliveries, credit memos, product inquiries, etc.

  • Support customer accounts through customer relationship building, product awareness and application support

  • Coordinates shipments with shipping clerks

  • Approves special price concessions, quotes, bid allowances, or adjustments, with support from Supply Chain Manager

  • Maintain and update YOY customer price reduction with support of Account Manager / Sales Manager

  • Track on time delivery measurable for IATF

  • Participates in and lead small ITW Toolbox initiatives such as In-Lining, MRD, PLS, USa and/or 80/20 analysis

  • Supervises performance of staff members including completion of performance appraisals, development, and training plans

  • Compiles data on order volume, production schedules and forecasts, and applies statistical methods to estimate future materials requirements

  • Acts as the central contact for all the vendors

  • Orders all raw materials, components and services from the vendors, with support from production

  • Support production for EOP of programs to avoid obsolete stock

  • Coordinates and participates in annual physical inventory

  • Support continuous improvement of the entire material process

  • On call responsibility for the facility, as it pertains to customer shipments

  • Support other duties, as assigned

ITW Leadership Expectations:

Strategically Positions the Business

  • Understands customer specific requirements and defines both personnel and technical resources needed to provide on-time, high-quality service and delivery to customers accelerating revenue growth and increasing customer satisfaction.

Delivers Results

  • Accountable for forecasting and delivering to monthly financial performance metrics related to revenue, labor, and costs meeting annual plan objectives.

Leads Effectively

  • Leads and facilitates customer facing communication and pro-actively directs the resolution of issues through close collaboration with sales & engineering, manufacturing, quality, outside vendors, and other key stakeholders.

Talent Development

  • Champions the ITW Leadership Development framework; sources, develops, and retains a diverse talent pipeline identifying key leaders for future roles.

QUALIFICATIONS:

  • Post-secondary education preferred; AA, AS, AAS, BA or BS degree, preferably in engineering, operations or logistical management, or business.

  • Supervisory or leadership experience preferred; at least 2 years' experience in a fast-paced manufacturing environment, preferably automotive.

  • Highly collaborative with demonstrated effectiveness working with external customers and internal stakeholders.

  • Strong working knowledge of business operations and customer requirements.

  • Proven metrics-oriented management style.

  • Great coaching and mentoring abilities.

  • Must be process-oriented with a strong bias for results.

  • Must be a change agent with energy, passion and enthusiasm.

  • Self-motivated with excellent organizational, analytical, problem solving, and leadership skills.

  • Excellent communication skills, both verbal and written.

  • Strong PC skills, including proficiency with Excel, Word, PowerPoint, and Outlook

  • Must be able and willing to assist in daily shipping and receiving tasks within on the production floor / warehouse, as needed

  • Minimal travel required; primarily domestic

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Assembler - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Danville, Kentucky

Job Description

Illinois Tool Works (ITW) is a Fortune 200 company that produces diversified products in global markets. Some of its products include welding equipment, automotive components, construction materials and commercial food equipment. The Food Equipment Group is one of seven ITW decentralized business segments seeking Assemblers for their Warewash Business Unit located in Danville, Kentucky.

The Warewash Business Unit produces Hobart brand energy efficient commercial dishwashers that are used in hotels, casinos, restaurants, cruise ships, schools, universities and retail establishments. As the industry leader, Warewash is seeking to expand growth in existing served markets as well as new markets.

The Assembler position is responsible for a range of assembly operations connected with sub-assembly, main and final assembly, packing, trouble shooting, repair and adjustment of stainless steel commercial models to meet exacting operating performance. Some assemblies are built by moving the unit through progressive work stations while other units are built on a conveyor at multi work stations. These positions occasionally may require daily and/or weekend overtime to meet customer expectations. Utilizing hand tools, power tools, fixtures, hoists, and work instructions, the Assembler will also use their combined knowledge of both mechanical technology and electrical components to complete production tasks.

  • Assembles and repairs equipment according to work instructions, blueprints, diagrams, and specifications, using hand tools, power tools, and precision instruments

  • Perform responsibilities and tasks following Safety and Quality practices and procedures

  • Usage of basic hand and power tools

  • Performs visual inspections of equipment parts for defects related to the fit, form, or function

  • Works within a team environment to execute weekly production schedules that are measured for productivity

  • Demonstrates a high level of competency on assembling of machines

  • Assemble, test, clean and pack finished products in a variety of box sizes

  • Provides instruction/training for others on assembly products and processes

  • Accepts responsibility for all housekeeping protocols and reporting any inventory concerns to supervisor

  • High School Diploma or GED or equivalent work experience

  • Previous assembly experience in a manufacturing environment is preferred

  • May be required to lift up to 35 pounds

  • Prolonged periods standing/sitting and performing repetitive tasks

  • Periods of working in hot/cold manufacturing environment

  • Demonstrates basic proficiency in reading and understanding instructions to perform assembly in proper order and sequence

  • Attendance is an essential function and working overtime as scheduled to meet customer expectations

Pre-employment screenings performed (which includes background checks and drug screening).

ITW Food Equipment Group is committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, ITW/FEG is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace. We offer a competitive salary and benefits package including medical, dental, and life insurance, short term disability benefit, holiday and vacation pay, 401(k) with matching funds, and educational reimbursement.

ITW Food Equipment Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Product Safety & Compliance Engineer - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Troy, Ohio

Job Description

Hobart Brothers, a division of ITW, provides innovative and high-quality filler metal solutions (including metal-cored, flux-cored, aluminum, and solid wires, as well as stick electrodes) to customers around the world. Hobart Brothers has manufacturing facilities in Troy, OH, Piqua, OH, and Traverse City, MI.

This position operates within the Hobart Filler Metals Technical Center and will serve as the Hobart Product Safety & Compliance Champion. This individual will also provide key support and expertise to other ITW welding BU's whose products involve customer safety.

Essential Functions:

  • Hobart customer safety lead

  • Manage REACH, RoHS, and other relevant product certification and compliance

  • Oversee and drive excellence in Hobart's product hazard communications, such as product labels, websites, spec sheets, etc.

  • Work with Applications Engineering and R&D to develop a comprehensive database of safety information for Hobart product lines.

  • Work with outside contractor to ensure that product SDSs and labels are up to date and fully compliant with GHS, OSHA and other regulatory bodies.

  • Respond to customer inquiries pertaining to safety and product SDSs.

  • Attend safety related code and committee functions and report back on essential health and safety industry developments with organizations such as the American Welding Society or the International Institute of Welding

  • Help inform and shape Long Range Plan and New Product Development efforts related to emerging trends and value-added enhancements to the health & safety of our products.

  • Coordinate and draft case studies as needed to demonstrate the effectiveness of our products as related to health & safety.

  • Work with key customers, product specialist, and corporate account managers to address customer specific needs related to health & safety.

  • Reinforce a safety-first work culture and drive process excellence with regard to our communication and advocacy of the safe use of our products.

  • Assist with/lead safety training efforts for both internal and external customers. Attend safety conferences (such as AIHce) to promote Hobart products, as required.

  • Assist ITW Legal with materials related to Hobart products.

Other Responsibilities:

  • Work with other ITW business units regarding industrial hygiene, customer wellness, & safety of our products.

  • Coordinate cross-divisional efforts within ITW Welding geared towards comprehensive, system wide safety solutions.

  • Minimum requirements include a bachelor's degree in Occupational Health, Engineering, Chemistry, Biology, or related field. Master's preferred.

  • Knowledge of Materials Science or Welding a plus, especially as it pertains to filler metals and the welding environment.

  • Preference toward Industrial Hygiene certificate or degree, or willingness to pursue one in the future.

  • 6-10 years of relevant work experience is preferred.

  • Strong analytical and problem-solving skills.

  • Study and/or experience in industrial safety and hygiene practices.

  • Must be a hands-on, aggressive, team player, a self-starter. Possess the flexibility to effectively address a wide range of technical challenges

  • Collaboration expected with Product Development, Applications and Process teams to identify solutions to complex issues

  • Able to lead by influence rather than direct authority and function as part of a dynamic multi-disciplined technical and market-facing team

  • Excellent written, verbal, presentation, and organizational skills

  • Manage multiple tasks, with potential for project leadership roles

Hobart Brothers Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

If you are a qualified individual with a Disability, or a protected Veteran and need assistance with this job posting, please inquire at HR@hobartbrothers.com.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Electrical Manufacturing Engineer - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Itasca, Illinois

Job Description

ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $12.6 billion in 2020. The company's seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW's approximately 45,000 dedicated colleagues around the world thrive in the company's decentralized and entrepreneurial culture.

Hi-Cone, a division of ITW, is a leading supplier of plastic-based multi-packaging systems for global beer, soft drink and general products industries. We are advocates of packaging alternatives that generate sustained margin contributions for our customers and major retailers. Our customers demand maximum quality, exceptional value, market performances and innovation. We meet those demands by offering cost-effective minimal packaging responsive to environmental concerns.

The Electrical Manufacturing Engineering responsibilities include planning and executing the electrical design and implementation tasks related to the carrier manufacturing process across Hi-Cone's four manufacturing plants. The project assignments will vary from minor machine enhancements to complete process improvement initiatives. The candidate will gain proficiency in electrical requirements within a manufacturing plant, researching, designing, and modifying manufacturing equipment, and conferring with equipment vendors. The position will interface with other engineers, plant managers, plant maintenance staff, and manufacturing operators.

In addition to selecting components, creating schematics, troubleshooting and creating Bills of Materials, the Electrical Engineer will develop new control systems in coordination with mechanical functional requirements as well as specific customer needs. This individual will design electrical upgrades for existing installed equipment base and support installation and debug of new machine placements. The position will interface with other engineers, sales, marketing, systems service, customers, and machine builders. The candidate must be able to handle multiple assignments, priorities, and schedules.

Primary Responsibilities:

  • Manage projects from concept, design, and financial justification through implementation within project schedule and budget.

  • Create electrical schematics and diagrams based on machinery control requirements.

  • Organize bills of materials using components selected based on cost and lead time considerations.

  • Develop PLC and HMI control system programs for a diverse installed machine base.

  • Develop electrical standards and technical documentation including functional and design specifications

  • Develop schedules and budgets for projects

  • Collaborate with mechanical design groups, on-site maintenance team, and external vendors to ensure successful implementation assigned projects.

  • Develop new panel layouts, schematics, BOMs, and programs to address obsolete components in aging machinery

  • Integrate servo control platforms as a means to increase machinery flexibility and improve overall performance.

  • Provide solutions to integration challenges associated with plant equipment.

  • Provide support for electrical and PLC control issues (either on-site, by phone or on-line)

  • Provide unscheduled emergency troubleshooting and repairs of production equipment in the field.

  • Maintain up to date and current back-up documentation of all electronic machine and controller programs and effectively communicate any changes to appropriate personnel.

  • Maintain current and up to date documents of adjustable parameters such as program recipes.

  • Practices LOTO and follows safe electrical work practices - serves as a leader in safe electrical working practices, teaching others to follow.

  • Modify existing equipment to improve efficiency, speed, and quality across the plants.

  • Manage projects from concept, design, and financial justification through implementation within project schedule and budget.

Systems / Technologies include, but are not limited to:

  • Modern and Legacy PLC Technology - AB 5000, 500, 5; Siemens S7

  • Communication Protocols - Ethernet/IP, Devicenet, RS232, MODBUS

  • Servo Technology - Allen Bradley, Siemens, Kollmorgen

  • VFD Motor Controls - Allen Bradley, Yaskawa, Lenze

  • Control Programming Methods - Ladder, Function Block, Structured Text

  • HMI Development - Factory Talk, WinCC

  • DC Motor Controllers - Baldor, Danfoss

  • Legacy Hardware - Relay logic, Function Boards, Mechanical Timers

  • Bachelor's degree in Electrical Engineering or equivalent work experience

  • 10+ years of demonstrated knowledge in control systems design for machinery

  • Excellent document management skills

  • Understanding of global safety standards and electrical codes of practice, include UL, CSA, & CE

  • Proven experience with advanced servo systems

  • Proven history of working independently and managing multiple assignments

  • Effective communicator capable of independent as well as team collaboration

  • Creative designer committed to timely completion of assignments

  • Ability to work in a fast paced team environment is essential, with a high degree of flexibility and tolerance of change

  • Extensive hands-on experience with automated production equipment including building and testing electrical panels and prototype assemblies for R&D purposes

  • Previous experience with IIOT implementation is a plus

  • Proficient with MS Office Products

  • Up to 30% travel, including some international travel

  • Ability to lift up to 50 lbs

TW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Applications Engineer II - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Camdenton, Missouri

Job Description

ITW Electronics Assembly Equipment (a division of Illinois Tool Works, Inc. (NYSE: ITW)), is the global leader in process knowledge, services and manufacture of capital equipment used in the printed circuit board assembly and semiconductor industries. The group brings together the world's leading brands of electronics assembly equipment: MPM Printers, Camalot Dispensers, Electrovert Cleaners and Soldering Solutions, Vitronics Soltec Soldering Solutions and Despatch Thermal Processing Technology. For more information visit www.itweae.com .

Position Summary:

The Applications Engineer will oversee the planning, design, and installation of machinery and equipment in an industrial facility.

Position Skills and Experience Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Develop and design the process, materials, and techniques for ITW/EAE equipment.

  • Perform applications customer service through phone, written communication, as well as on-site.

  • Perform design of experiments (DOE) to determine the best parameters for ITW/EAE equipment and how it applies to customer products.

  • Experiment and develop new techniques, methods, trends, and processes.

  • Publish and deliver papers to forums and customers promoting ITW/EAE equipment.

  • Attend seminars and forums on new trends in Semiconductor and SMT. Document, instruct, and apply this information.

  • General understanding of competitors' equipment to best transfer applications performance of their equipment to ITW/EAE equipment.

  • All other assigned duties

  • Up to 50% travel will be required.

Education/Experience Required:

B.S. in Engineering discipline with 2 -5 yrs. experience in engineering, or other technical discipline, or A.S. in Engineering Discipline with 4+ years' experience in engineering and sales.

Compensation and Benefits:

- Base compensation commensurate with experience.

- Comprehensive Medical & Dental Plan with a Wellness Program

- Flexible Spending Accounts

- Disability, Life and AD&D Insurance

- 401k Matching Program and Company Contribution Retirement Plan

- Vacation and 11 paid holidays

- 3:1 Matching Program to charitable organizations

- Employee Discount Programs

- And more

.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

3rd Shift Machine Operator $18 per hour + 10% Shift Differential - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Itasca, Illinois

Job Description

ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $12.6 billion in 2020. The company's seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW's approximately 45,000 dedicated colleagues around the world thrive in the company's decentralized and entrepreneurial culture.

Hi-Cone, a division of ITW, is a leading supplier of plastic-based multi-packaging systems for global beer, soft drink and general products industries. We are advocates of packaging alternatives that generate sustained margin contributions for our customers and major retailers. Our customers demand maximum quality, exceptional value, market performances and innovation. We meet those demands by offering cost-effective minimal packaging responsive to environmental concerns.

Come join our temperature control clean manufacturing environment. You will perform duties to start-up and operate automated machines assuring continuous compliance with customer specifications and safe manufacturing work practices. This is an entry level Machine Operator position with opportunities to learn more skills and grow with ITW Hi-Cone.

Starting Pay:

$18.00 per hour plus a 10% shift differential per hour.

Our employees enjoy competitive wages plus excellent benefits including:

  • Medical, dental and vision insurance

  • Company Paid Life Insurance / Short and Long Term Disability

  • 401K plan with generous company match

  • Vacation, sick days and holidays

  • Flexible spending accounts

Work Hours:

11 pm to 7 am Sunday pm to Friday am

or

11 pm to 7 am Tuesday pm to Sunday am

Duties:

Work from Production Reports, Drawings and Quality Inspection Sheets.

  • Select material according to gauge, width and color

  • Load and unload material from the machine.

  • Adjust machine, inspect materials per specifications according to print and make adjustments to maintain quality.

  • Adjust straightness of material for proper cut.

  • Clean machines as necessary.

  • Visually inspect and measure product with specified instruments for compliance with customer and manufacturing specifications.

  • Assemble finished product package, loads unitized pallet, obtain and apply accurate label information on pallets.

  • Identify defects in material.

  • Maintain daily production log of output and scrap and record accurate measurements and other quality control data.

  • Move scrap material to the Regrind Room and load material into grinders.

  • Perform specified housekeeping tasks on each shift.

  • Follow all safety rules.

  • Performs other miscellaneous duties as assigned.

Equipment Used:

Pallet jack, scales, fixtures, reel and fanfold automatic punch presses, grinding machines, fanfold splicing machine.

Working Conditions:

Work is performed in a typical manufacturing environment. Safety glasses are required in the facility. Hearing protection is required in the facility. Safety gloves are required. Hard toe shoes are required in the facility. Facility is temperature controlled. Position will require overtime work at the discretion of management to meet customer and production requirements.

Education:

High School Diploma or equivalent preferred.

Experience:

Some manufacturing experience preferred.

Skills:

Basic Math (addition and division); Use of basic measuring tools - required

Control Panel operation - preferred

Basic Blueprints understanding- preferred

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of this job.

Physical requirements include good speaking, hearing and vision ability, good manual dexterity, ability to lift and carry on average between 25 and 60 pounds up to 5 hours per shift.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Field Service Engineer - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Chicago, Illinois

Job Description

At Diagraph, we pride ourselves on offering our customers world-class solutions to meet their challenging product identification needs. As a leading manufacturer and distributor of inkjet coders, automated labeling systems, thermal transfer inkjet coders, and laser coders, Diagraph engineers and builds products to help manufacturers get products identified with manufacturing codes - such as lot codes, date codes, batch codes, barcodes - and out the door quickly and efficiently.

If you are a results driven, innovative and customer oriented person, Diagraph is the company for you!

As a Field Service Engineer, you are the front line of Diagraph's customer interaction through delivering efficient field support in your assigned territory. With advanced technical and product training, you will further contribute to the success of Diagraph. ITW seeks to enhance our employee's inner entrepreneur, with this position operating from home, and traveling to some of the greatest manufacturing plants in the nation, you will help drive our entrepreneurial culture. You will support sales of services and products while exceeding customer expectations through installations, repairs, and maintenance at our customer sites.

  • Enhance customer satisfaction providing exceptional customer service

  • Travels to customer sites and provides installation, emergency on-site repairs, preventative maintenance services, and training for Diagraph.

  • Maintain first time fix and field response time customer satisfaction rate at the target rate

  • Verify that machines are operating at peak efficiency through proper installation and/or setup and testing.

  • Work as part of a regional and national team to drive profitable revenue growth and customer satisfaction.

  • Responsible for timely and accurate documenting and reporting of all service related activities.

  • Provide timely feedback to quality department on equipment reliability and design.

  • Maintain a satisfactory parts inventory, requisitioning additional parts required to perform normal duties.

  • Exercise safe working practices and procedures at all times.

  • Complete detailed and accurate service reports and expense reports within the due dates specified.

  • Conduct training with customer's employees to ensure an understanding of the theory of operation, proper functionality, and general maintenance of equipment.

Education: Associates Degree in Electronics or related Technical Degree and/or military training required; Bachelors Degree in an Engineering field preferred.

  • Minimum of two (2) years' experience in field customer service work or a commensurate military experience.

  • Prior experience in diagnosing, troubleshooting, emergency service and repairing electronics and mechanical machine problems in the field preferred.

  • Basic electromechanical aptitude.

  • Ability to effectively communicate with customers and internal staff.

  • Ability to read, comprehend and interpret technical information involving mechanics and electronics. Must be able to interpret schematic and electrical diagrams.

  • Must be able to travel extensively up to 95% of the time and is experienced with significant time away from home for a field service role.

  • Possess soldering techniques with actual experience soldering circuit boards and electronic components preferred.

  • General knowledge of electrical circuits required - experience with PLC integration a plus.

  • Ability to work independently, with little supervision and manage difficult and high pressure customer situations.

  • Ability to manage a dynamic service schedule in a manner that results in timely service for Diagraph customers

  • Good time management, prioritization and follow-up skills.

  • Tolerance for working in stressful situations and environments.

  • Excellent administrative and organizational skills.

  • Sense of urgency - having the drive and motivation to take action and prioritize daily tasks; working strategically to ensure we are getting to every customer.

Physical/Visual Activities or Demands: Physical/visual activities or demands that are commonly associated with the performance of the functions of this job.

  1. While performing the duties of this job, the employee is constantly required to talk, hear, twist/turn, reach above shoulder and outward, handle/manipulate objects, stand, grasp with hands, bend squat and type, frequently sit, and occasionally climb and crawl.

  2. The employee must carry up to 50 pounds constantly and up to 100 pounds frequently. Employee must push and pull up to 50 pounds constantly and up to 100 pounds frequently.

  3. Specific vision abilities required by this job include concentrated attention, close vision, far vision, depth perception, color vision, and the ability to bring object into sharp focus.

Working Conditions: Working conditions commonly associated with the performance of the functions of this job.

  1. Plant Conditions (90%) with frequent exposure to machinery and loud noise

  2. Travel (<95%)

  3. Significant automobile driving (>60%)

Machines, Tools, Equipment and Work Aids that may be representative but not all inclusive of those commonly associated with this position: Computer, Microsoft Office Suite, calculator, telephone, scanners, printers. Electronic test equipment such as Oscilloscope and Multi-meter.

License(s)/Certification(s) Required: None

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Must have a valid driver's license. Intensive overnight travel in the field is to be expected.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

"Commonly associated" is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.

All activities, demands, conditions and requirements are linked to essential job functions.

As an Equal Opportunity/Affirmative Action Employer, ITW Marking & Coding does not discriminate in hiring or in the terms and conditions of employment because of an individual's race, color, religion, gender, national origin, age, disability, sexual orientation, marital status, veteran status, arrest record, citizenship or other categories protected by federal, state or local laws. EOE/M/F/Vet/Disability information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Field Service Engineer - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Milwaukee, Wisconsin

Job Description

At Diagraph, we pride ourselves on offering our customers world-class solutions to meet their challenging product identification needs. As a leading manufacturer and distributor of inkjet coders, automated labeling systems, thermal transfer inkjet coders, and laser coders, Diagraph engineers and builds products to help manufacturers get products identified with manufacturing codes - such as lot codes, date codes, batch codes, barcodes - and out the door quickly and efficiently.

If you are a results driven, innovative and customer oriented person, Diagraph is the company for you!

As a Field Service Engineer, you are the front line of Diagraph's customer interaction through delivering efficient field support in your assigned territory. With advanced technical and product training, you will further contribute to the success of Diagraph. ITW seeks to enhance our employee's inner entrepreneur, with this position operating from home, and traveling to some of the greatest manufacturing plants in the nation, you will help drive our entrepreneurial culture. You will support sales of services and products while exceeding customer expectations through installations, repairs, and maintenance at our customer sites.

  • Enhance customer satisfaction providing exceptional customer service

  • Travels to customer sites and provides installation, emergency on-site repairs, preventative maintenance services, and training for Diagraph.

  • Maintain first time fix and field response time customer satisfaction rate at the target rate

  • Verify that machines are operating at peak efficiency through proper installation and/or setup and testing.

  • Work as part of a regional and national team to drive profitable revenue growth and customer satisfaction.

  • Responsible for timely and accurate documenting and reporting of all service related activities.

  • Provide timely feedback to quality department on equipment reliability and design.

  • Maintain a satisfactory parts inventory, requisitioning additional parts required to perform normal duties.

  • Exercise safe working practices and procedures at all times.

  • Complete detailed and accurate service reports and expense reports within the due dates specified.

  • Conduct training with customer's employees to ensure an understanding of the theory of operation, proper functionality, and general maintenance of equipment.

Education: Associates Degree in Electronics or related Technical Degree and/or military training required; Bachelors Degree in an Engineering field preferred.

Experience/Skills:

  • Minimum of two (2) years' experience in field customer service work or a commensurate military experience.

  • Prior experience in diagnosing, troubleshooting, emergency service and repairing electronics and mechanical machine problems in the field preferred.

  • Basic electromechanical aptitude.

  • Ability to effectively communicate with customers and internal staff.

  • Ability to read, comprehend and interpret technical information involving mechanics and electronics. Must be able to interpret schematic and electrical diagrams.

  • Must be able to travel extensively up to 95% of the time and is experienced with significant time away from home for a field service role.

  • Possess soldering techniques with actual experience soldering circuit boards and electronic components preferred.

  • General knowledge of electrical circuits required - experience with PLC integration a plus.

  • Ability to work independently, with little supervision and manage difficult and high pressure customer situations.

  • Ability to manage a dynamic service schedule in a manner that results in timely service for Diagraph customers

  • Good time management, prioritization and follow-up skills.

  • Tolerance for working in stressful situations and environments.

  • Excellent administrative and organizational skills.

  • Sense of urgency - having the drive and motivation to take action and prioritize daily tasks; working strategically to ensure we are getting to every customer.

other requirements and conditions

Physical/Visual Activities or Demands: Physical/visual activities or demands that are commonly associated with the performance of the functions of this job.

  1. While performing the duties of this job, the employee is constantly required to talk, hear, twist/turn, reach above shoulder and outward, handle/manipulate objects, stand, grasp with hands, bend squat and type, frequently sit, and occasionally climb and crawl.

  2. The employee must carry up to 50 pounds constantly and up to 100 pounds frequently. Employee must push and pull up to 50 pounds constantly and up to 100 pounds frequently.

  3. Specific vision abilities required by this job include concentrated attention, close vision, far vision, depth perception, color vision, and the ability to bring object into sharp focus.

Working Conditions: Working conditions commonly associated with the performance of the functions of this job.

  1. Plant Conditions (90%) with frequent exposure to machinery and loud noise

  2. Travel (<95%)

  3. Significant automobile driving (>60%)

Machines, Tools, Equipment and Work Aids that may be representative but not all inclusive of those commonly associated with this position: Computer, Microsoft Office Suite, calculator, telephone, scanners, printers. Electronic test equipment such as Oscilloscope and Multi-meter.

License(s)/Certification(s) Required: None

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Must have a valid driver's license. Intensive overnight travel in the field is to be expected.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

"Commonly associated" is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.

All activities, demands, conditions and requirements are linked to essential job functions.

As an Equal Opportunity/Affirmative Action Employer, ITW Marking & Coding does not discriminate in hiring or in the terms and conditions of employment because of an individual's race, color, religion, gender, national origin, age, disability, sexual orientation, marital status, veteran status, arrest record, citizenship or other categories protected by federal, state or local laws. EOE/M/F/Vet/Disability information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Service Technician - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Westbury, New York

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

  • You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

  • You will typically leave from home each morning and work with minimal direct supervision at customer sites.

  • You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

  • An accredited High School Diploma or GED and 0-2 years of similar electrical/mechanical experience

  • You must have a valid Driver's License and ability to drive multiple hours daily

  • You should be able to work Overtime and On-Call as required

  • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Manufacturing Engineer - Industrial Equipment - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Appleton, Wisconsin

Job Description

MillerR is about building things that matter. We lead the welding industry in building advanced, solution-focused products and meeting crucial needs for welding safety and health.

We're about the partnership and the work. Our products are designed with our users for manufacturing, fabrication, construction, aviation, motorsports, education, agriculture and marine applications.

Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (http://www.itw.com/) (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, -The Power of BlueR,- is inspired by the blue color of Miller equipment.

The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world's largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people.

We are looking for a positive professional that has the ability to work well in a fast paced, dynamic manufacturing setting. This individual will be responsible for facilitating and implementing both manufacturing and facility improvements across the division. They shall be a positive culture leader and influencer, develop employee teams, and promote a safe workplace. They must possess proven track record of driving actions that achieve results in key areas of the business.

ESSENTIAL FUNCTIONS:

  • Understand, maintain, and continually improve manufacturing/assembly processes as related to safety, quality, efficiency, and delivery

  • Develop new and maintain existing facility/manufacturing layouts

  • Utilize the ITW Toolbox Lean tools to justify, and lead assembly automation projects from concept to deployment

  • Collaborate with operations team and be the process expert to coach/train employees on critical manufacturing processes.

  • Justify and procure capital equipment/tooling for new and existing manufacturing processes

  • Work with operations team to develop capacity and contingency plans for the division

  • Support divisional and company programs, i.e., Employee Involvement program

  • Collaborate with production personnel and management to effectively support safety related initiatives

  • Understand & assure compliance of government regulations as related to the business

  • Work closely with all engineering disciplines to ensure new product manufacturing processes are executed with employee safety, customer quality, efficiency, and on time delivery as critical considerations.

  • BS Degree in Manufacturing, Industrial Engineering, or related field

  • 1-2 years' experience - recent or upcoming graduates are encouraged to apply

  • Ability to work well independently and in a team setting, particularly as part of a cross functional team

  • Proven project management and facility layout skills

  • Strong leadership, organizational, and decision-making skills

  • Excellent problem-solving capability

  • Excellent verbal and written communication skills

  • Ability to effectively prioritize projects

  • Strong mechanical aptitude

  • Ability to lead effectively in a team-based organization

  • Strong computers skills including Microsoft Office and AutoCAD

  • Solid works experience is desirable

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Product Manager - Automation - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Carol Stream, Illinois

Job Description

The Automation Equipment Product Manager will manage the Automation product solution portfolio, playing a key role in driving top-line growth as well as bottom-line operating income using the ITW toolbox. The successful individual will be part of a Welding Automation team that includes both weld process and product development resources, as well as market-facing resources who provide deep customer understanding.

The product solution portfolio includes automation welding equipment and wire feeders including Auto-Continuum, Hercules, Cobot equipment packages, OptiDrive, and future new products in this category. This individual will be responsible for the growth and market performance of these product platforms. These efforts will deliver solutions that enable the division and external sales teams to grow market share through targeted selling and core market expansion.

ESSENTIAL FUNCTIONS:

  • Drive appropriate visionary and strategic category initiatives in accordance with established long range and annual plans

  • Be a key leader by accelerating organic growth by focusing on our targeted Lever 1 & 2 accounts, and the go-to-market (GTM) strategies for automated welding:

  • Collaborate with Corporate Account Managers to aggressively capture market share within in targeted welding automation segments and key customers.

  • Define and communicate Power MessagingTM value propositions that clearly address the -Why change, Why now, Why ITW, Why stay, and Why evolve- messaging frameworks.

  • Represent business at customer visits, industry events and tradeshows

  • Collaboratively develop and execute strategic product roadmap driving profitable growth through sustainable competitive advantage that aligns with long-range plans for the Automation portfolio.

  • Responsible for successful launch and commercialization of new products using creative tactics to communicate and promote solutions to end user market and channel partners, including integrators and robotic OEM's

  • Collaborate with Automation Business Development Manager, Marketing and Engineering to ensure Lever 3 opportunities are appropriate to drive above average market share growth:

  • Collaborate to generate, analyze, and interpret segment data (VOC) that leads to product line rationalization from sources including industry trends, customer interviews, market research activities and competitive pressures

  • Collaborate with sales, engineering, operations, service and appropriate division personnel to execute new product development activities

  • Improve category profitability and position the division for continued success:

  • Direct P&L responsibility; analyze, manage and report on product/category pricing, sales performance, PLS evaluations

  • Implement winning go-to-market strategy to achieve competitive advantage

Key Measurements Include :

  • NPD Revenue

  • Category P&L Performance

  • Market Share Expansion

  • Margin Enhancement

  • Product Launch Timeline Excellence

MINIMUM QUALIFICATIONS:

  • Bachelor's Degree preferred

  • 3+ years of industry experience (Welding, or related field and relevant work experience preferred)

  • Solid understanding of welding technology and associated value propositions:

  • Weld processes, equipment power sources, feeders, filler metal solutions, guns

  • Demonstrated success in leading high-level projects with cross-functional teams including engineering, materials, manufacturing and sales teams

  • Must be a team player with a positive attitude, high motivation, and solid decision-making abilities

  • Proven ability to analyze current business issues, end-user needs

  • Well organized, aggressive self-starter with the willingness to learn and grow.

  • Ability to establish plans based independently with from external and internal inputs

  • Excellent oral and written communication skills

  • Comfortable presenting and facilitating before groups

  • Expected travel is up to 40%

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Customer Service Associate - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Carol Stream, Illinois

Job Description

Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 500 manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries. Ranked among Fortune Magazine's most admired companies, the company focuses on solid growth, improving profitability and strong returns across its worldwide platforms and divisions. These divisions serve customers and markets around the globe, with a significant presence in developed as well as emerging markets. ITW's revenues total $14.8 billion in 2018.

Under the general direction of the Customer Service Manager North America, the Customer Service Associate, is responsible for assisting with the placement, invoicing, filing and delivery of customer orders. The Customer Service Associate will work closely with the Customer Service, Sales and Operations teams to ensure timely and accurate order processing, invoicing and delivery. Shall support Food Safety Culture activities within the organization in support of Food Safety Management System in accordance with the Food Safety Code for Manufacture of Food Packaging. Shall be made aware of and support Australia's National Heavy Vehicle Legislation-Chain of Responsibility (CoR) where designated applicable to this position within the COR Program for Zip-Pak support of Australia's CoR Legislation.

  • . Order entry for unassigned house accounts

  • . Billing and invoicing customers in AX

  • . Mail, fax or e-mail invoices to customers

  • . General filing

  • . Process credits in AX

  • . Ensure order, invoice and credit accuracy

  • Ensure all orders ship on time to meet the customer's expected delivery date

  • . Provide assistance with freight scheduling and billing when needed

  • . Prepare invoices and shipping documents: such as export papers, and commercial invoices

  • . Work with necessary personnel to expedite or trace missing or delayed shipments

  • . Update and send out general price increase letters

  • . Run various reports for management

  • . Answer customer service calls into the customer service queue

  • . Check and distribute faxes to customer service

  • . Work with QC Manager to place all sample orders

  • . Other assigned duties by management

8 Hour schedule can be between 7am - 7pm, M-F as assigned by Management

  • High School diploma or general education degree (GED) required

  • Must be proficient with current software packages such as Microsoft Outlook, Word and Excel

  • 0-2 years of relevant experience

  • Ability to work well within a team environment

  • Familiar with the MRP and CRM systems and be able to input and retrieve data

  • Ability to work quickly and accurately under pressure

  • Ability to maintain a positive attitude in a fast-paced environment

  • Must be capable of meeting project deadlines

  • Excellent follow up a must

  • Strong attention to detail, accuracy

  • Highly motivated with excellent interpersonal and communication skills

  • Solid project, organizational and time management skills

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Physical Requirements:

  1. Ability to stand for long periods of time.

  2. Ability to lift up to 50 lbs.

  3. Ability to walk

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Human Resources Intern - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Washington, North Carolina

Job Description

Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries. Ranked among Fortune Magazine's most admired companies, the company focuses on solid growth, improving profitability and strong returns across its worldwide platforms and divisions. These divisions serve customers and markets around the globe, with a significant presence in developed as well as emerging markets. ITW's revenues totaled $14.6B in 2018.

ITW Medical is comprised of three strong medical product brands - Coeur, Filtertek & Precise - situated to proactively meet the needs of customers in the marketplace. Coeur is a leading provider of disposable medical products used in diagnostic imaging and other medical procedures. The Filtertek product line is comprised of custom plastic insert molded filtration and flow control components for global OEM medical device customers. Precise Biomedical is a service company providing maintenance and repair of power injectors used for imaging procedures.

This position is a paid internship for the summer 2022. The key objectives include supporting Human Resources projects around our completion of new handbook, simplification of performance management process and assistance of critical 80-recruiting/engagement projects.

Roles and Responsibilities:

. Assessment and facilitation of training matrix, deliver supervisory training program, develop technical assessment for division, and identify necessary training resources to meet division needs.

. Work with the Human Resources team to develop the updated Employee Handbook for all states within ITW Medical. Upon completion, and appropriate addendums are developed, partner with HRMs on effectively communicating across the US locations.

. Review and simplify our HR processes within the Washington location, identifying areas of simplification.

. Assist with recruitment of hourly/salaried positions.

. Assist with coordination of division wide engagement activities.

Qualifications:

. 4th year student pursuing a Bachelor's degree in Human Resources, Training & Development or Business Administration Degree, or 1st/2nd year Graduate Student in similar field.

. Previous experience with a Human Resources or Training & Development internship preferred.

. Strong verbal and written communication skills

. Self-motivated with a high attention to detail

. Ability to multitask, prioritize and meet deadlines with minimal supervision required.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Automation/Controls Engineer - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Zeeland, Michigan

Job Description

ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $14.1 billion in 2019. The company's seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW's approximately 45,000 dedicated colleagues around the world thrive in the company's decentralized and entrepreneurial culture. www.itw.com .

This hands-on Automation/Controls Engineer role will have responsibility of launching newly installed automated equipment, maintaining the equipment and working to improve the automation process. The scope of the job includes designing automated assembly solutions, setting up the processes and controls, optimizing the processes and maintaining the processes. The role will ensure the lines meet production requirements and will liaise with all departments, external contractors and customers.

Essential Functions:

  • Defines process parameters and optimizes the parameters using data analysis

  • Defines the automation layout within a required space

  • Works with external suppliers to support new and existing equipment to meet the required performance parameters

  • Oversees installation of automation equipment and ensures various equipment communicates and operates together according to specifications

  • Performs daily reviews of system data and scrap rates and makes appropriate corrections or adjustments to the lines in a timely manner to ensure operational efficiencies are maintained

  • Diagnose, maintain and program PLC's and vision systems and robots taking ownership of PLCs, vision system, controls, and electrical design for the automated equipment.

  • Creates and updates maintenance guidelines, training of operators and maintenanace colleagues and communicates appropriately with internal resources. Updates production & maintenance documentation.

  • Line setup for prototypes production, support during prototype production.

  • Bachelor's Degree in engineering or equivalent experience. Electrical or Mechanical Degree preferred

  • 5+ years of related work experience in a manufacturing environment

  • Working knowledge of PLCs, PLC programming, Robotics, and Vision System. SolidWorks and AutoCAD experience highly desirable

Knowledge, Skills & Abilities

  • Ability to troubleshoot and solve problems within a manufacturing environment.

  • Ability to collaborate with internal and external stakeholders (equipment suppliers, outside engineers) to support project development activities.

  • Ability to work independently, manage projects and complete assignments in a timely manner.

  • Self-starter; works with minimal supervision; capable of offering up and making decisions.

  • Effective oral, interpersonal and written communication skills.

  • Team-player with aptitude to learn the ITW culture and work within a fast-pace environment.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Automation Technician - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Washington, North Carolina

Job Description

Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries. Ranked among Fortune Magazine's most admired companies, the company focuses on solid growth, improving profitability and strong returns across its worldwide platforms and divisions. These divisions serve customers and markets around the globe, with a significant presence in developed as well as emerging markets. ITW's revenues totaled $14.6B in 2018.

ITW Medical is comprised of three strong medical product brands - Coeur, Filtertek & Precise - situated to proactively meet the needs of customers in the marketplace. Coeur is a leading provider of disposable medical products used in diagnostic imaging and other medical procedures. The Filtertek product line is comprised of custom plastic insert molded filtration and flow control components for global OEM medical device customers. Precise Biomedical is a service company providing maintenance and repair of power injectors used for imaging procedures.

This position reports to the Maintenance Manager at the Washington, NC site and is responsible for the management, implementation, and troubleshooting of projects and equipment associated with the automation of manufacturing processes. This individual will champion the use of the ITW Toolbox in implementation of these projects and ensure compliance with Quality System standards. In addition, this position will support the on-going operations of existing equipment utilizing strong troubleshooting skills.

DUTIES AND RESPONSIBIITIES:

  • Understand & maintain Machine Network Layouts and Designs, specifically Ethernet.

  • Program and debug PLC, HMI and robot software.

  • Must have solid software and hardware troubleshooting skills

  • Setup automation for presses or assembly machines, wiring and interfacing.

  • Setup and debug new automation as needed. Make samples for new items/customers.

  • Maintain, troubleshoot and repair various assembly, automation and mold equipment.

  • Perform preventative maintenance tasks and fill out relevant paperwork. Cross train with molding technicians for mold machine maintenance.

  • Check and adjust parameters during changeovers and note changes for update.

  • Clean automation equipment and areas.

  • Replace worn equipment. Design and fabricate small fixtures for equipment.

  • Look for methods of improving efficiency and ensure quality standards, as an individual and part of a team.

  • Assist QA with finding and implementing corrective actions from customer rejections.

  • Maintain inventory of spare parts and write order requests for replenishment.

  • Communicate with other shifts, operators, and technicians to give and receive updates on equipment status.

  • Support production with an on call status, authorized for a rotating scheduled overtime on weekends.

  • Maintain compliance with ISO 13485 and Safety Policies/Standards.

  • Technical school degree with 5+ years of related controls & automation experience.

  • Highly motivated, detail-oriented, and eager to drive needed change.

  • Must possess comprehension and reasoning skills used to understand and collect data, interpret technical instructions, and draw valid conclusions.

  • Ability to travel occasionally to other ITW locations and for vendor visits as required.

  • Work exp. with design vendors, holding them to specs and project requirements

  • Independently tests, analyzes and solves technical problems

  • Experience in Injection Molding, Automation and high-volume manufacturing preferred

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

District Manager - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Norfolk, Virginia

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

The District Manager 1 is responsible and accountable for leading and directing their multiple assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for the management and administration of general business operations for their branch. This position provides strategic leadership as well as the day to day management of a team of Field Service Technicians, Administrative Staff, and lower-level supervisory staff (where applicable). Our District Managers ensue the efficient use of their assigned budget while meeting service revenue targets through active collaboration with Finance, Sales, and Marketing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Developing, maintaining, and managing a highly technical field service team

  • Oversight of installations, preventative maintenance, equipment upgrades and updates, sales support for new systems

  • Establishing and growing customer relationships

  • Strategy focused on meeting or exceeding financial metrics

  • Meeting or exceeding customer satisfaction results

  • Talent development

  • Increasing employee retention and engagement levels

Minimum Requirements:

  • High school diploma or GED with a minimum of 7 years of relevant experience

  • Sales Strategy and Customer Development

  • Experience managing a Profit & Loss statement, cost control, inventory management customer facing metric management

  • Experience dealing directly with customers

  • Supervisory / direct staff management

  • Demonstrated project management skills

  • Strong communication skills; verbal and written

Preferred education and experience:

  • 5-7 Years of relevant experience with a Bachelor's Degree; AND previous Management experience

  • Knowledge of an Annual Operating Plan/Long Range Plan

  • Service labor product knowledge for commercial food equipment

  • Mechanical aptitude

Physical Requirements :

  • Office and field environment

  • Up to 50% travel

  • May be exposed to noise, heat, cold, slippery, wet conditions

  • May be required to sit/stand/walk

  • May be required to lift up to 75 lbs

  • May be required to climb a 10 ft ladder

  • Driving company vehicles for extended periods of time

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

District Manager - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Sandston, Virginia

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

The District Manager 1 is responsible and accountable for leading and directing their multiple assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for the management and administration of general business operations for their branch. This position provides strategic leadership as well as the day to day management of a team of Field Service Technicians, Administrative Staff, and lower-level supervisory staff (where applicable). Our District Managers ensue the efficient use of their assigned budget while meeting service revenue targets through active collaboration with Finance, Sales, and Marketing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Developing, maintaining, and managing a highly technical field service team

  • Oversight of installations, preventative maintenance, equipment upgrades and updates, sales support for new systems

  • Establishing and growing customer relationships

  • Strategy focused on meeting or exceeding financial metrics

  • Meeting or exceeding customer satisfaction results

  • Talent development

  • Increasing employee retention and engagement levels

Minimum Requirements:

  • High school diploma or GED with a minimum of 7 years of relevant experience

  • Sales Strategy and Customer Development

  • Experience managing a Profit & Loss statement, cost control, inventory management customer facing metric management

  • Experience dealing directly with customers

  • Supervisory / direct staff management

  • Demonstrated project management skills

  • Strong communication skills; verbal and written

Preferred education and experience:

  • 5-7 Years of relevant experience with a Bachelor's Degree; AND previous Management experience

  • Knowledge of an Annual Operating Plan/Long Range Plan

  • Service labor product knowledge for commercial food equipment

  • Mechanical aptitude

Physical Requirements :

  • Office and field environment

  • Up to 50% travel

  • May be exposed to noise, heat, cold, slippery, wet conditions

  • May be required to sit/stand/walk

  • May be required to lift up to 75 lbs

  • May be required to climb a 10 ft ladder

  • Driving company vehicles for extended periods of time

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Field Service Technician - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Naperville, Illinois

Job Description

Instron is a global organization that designs, manufactures, sells and services mechanical testing systems.

Have you ever wondered how a potato chip always has the right crispiness level? Or, how your game controller can survive several drops whether you are excited for your win or upset by a loss? How about eyewear being able to withstand impact forces? Visit Instron's YouTube Channel (https://www.youtube.com/c/InstronSocial/videos) to see our customer's applications. And, check out Facebook Watch at https://fb.watch/a8ILPde4GP/ for additional video.

Our systems are trusted by 95% of the world's largest manufacturing companies to gather critical data, informing the design of components and materials. You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.

We have an opportunity for a highly motivated person whose work will reflect Instron's commitment to customer satisfaction. Working from home, out of the Naperville, IL area, you will be responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation, on a wide range of Instron's products.

You will be provided with a company vehicle, appropriate tools/equipment, including a laptop computer, cell phone, and MI-FI device and the assurance that you have the support of well-established service operation. You will have regional responsibility in the greater Naperville, IL area. Occasional travel to other locations in the US may be required, as much as up to about 40% overnight travel.

Successful applicants will have a two or four-year technical degree from an accredited university and knowledge of electro-mechanical systems. Equivalent military / trade school training may be accepted in lieu of degree. Must have the ability to read, comprehend, and interpret basic technical information involving mechanics and electronics associated with materials testing systems. Must be able to interpret blueprints and schematics, understand electrical, mechanical and electronic systems and be familiar with PC's including operating systems and Windows applications. This role requires a high level of autonomy, as well as superior organizational, time management and customer service skills.

. Prior field service experience strongly preferred

. Automation systems experience is a plus

. Experience performing preventative or corrective maintenance on servo hydraulic systems preferred

. Experience with materials testing preferred, but not required

. Experience delivering hands on and classroom training on topics technical in nature preferred

Take this opportunity to join a successful team where you can make an immediate impact. Enjoy excellent on and off the job training, a competitive salary, and a generous benefits package that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program.

Instron is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Inside Sales Manager - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Fairmont, Minnesota

Job Description

Avery Weigh-Tronix (AWT) is among the world's largest manufacturers and suppliers of weighing equipment with company facilities in 9 countries, and partners in over 70 others. With its North American headquarters, R&D and manufacturing base in Minnesota, AWT has an impressive set of products, activities and skills in its Fairmont facility including truck scales. Forklift scales, pharmacy counters, ag scale components, dynamometers, retail/postal scales, load cells, instrumentation and much more.

AWT is a leading employer in the area, with people traveling from many communities in southern MN and northern IA. Employees work at AWT much longer than other employers due to its attractive combination of very stable employment, consistent schedule, flexible paid time off, medical, dental & vision, retirement contributions, comfortable indoor work environment with purpose designed workstations, safety focused culture, and opportunities for advancement or work other functions, including development of trade skills such as welding & machining.

Job Summary

Lead an Inside Sales team that performs inbound/outbound sales responsibilities while generating revenue and ensures customer satisfaction. This is a customer facing position where the individual must maintain a pleasant working relationship in high pressure situations, especially when dealing with multiple personalities, both internally and externally. The Inside Sales Manager must be able to lead a team, be self-motivated and strive for superior customer service. This person is an empowered team member and will be challenged to lead of a wide variety of short- and long-term projects to aid in the continuous process improvement objectives across the business.

Essential Functions and Key Duties

Drive continuous improvement, process control, cost management and upskill organization and enhance use of automation in processes. Manage the customer sales/service coordinators in the Ag, Brecknell, Dillon, Eyecon and Industrial Strategic Business Units in the Fairmont facility.

Work to provide the best customer service possible by making independently based qualitative decisions that meet the overall policies of Avery Weigh-Tronix. These decisions may include, but not be limited to, negotiating true customer delivery dates, deterring methods of shipment, discount structures, pricing issues and how to resolve customer complaints.

Provide support and back up for the industrial international product order entry, delivery issues, telephone, and email correspondence.

Responsible for providing training on sales techniques and other relevant training. May also collaborate with key account sales teams.

Provide technical consultation and sales advice to the distributor organization to assist in the sales of the product family.

Answers inbound customer calls regarding product and service information and identifies upselling opportunities from such calls.

Accepts orders, closes sales, maintains customer records, and completes all required documentation in a timely manner (Ability to multi-task a high volume of projects at one time)

Monitor the sales order entry activity to ensure the highest level of customer satisfaction.

Partner with appropriate team members to ensure customer complaints, suggestions and opportunities are successfully managed regarding product, service and on time delivery.

Identifies and qualifies prospective customers, and records sales prospecting activity in computer-based tracking systems.

Successfully coach/lead team to successful sales quotas.

Education and Experience

A Bachelor's Degree in business administration, leadership, or other related field or equivalent experience preferred.

Must be proficient in Microsoft Office, 10 key calculators, telephone, record keeping, filing, data base management, complaint handling and public relations. (AS400/KBM experience preferred)

Experience managing a team preferably a customer service or sales team supporting a technical equipment manufacturer.

It is the policy of Avery Weigh-Tronix to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Avery Weigh-Tronix will provide reasonable accommodations for qualified individuals with disabilities.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Field Service Engineer - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Saint Louis, Missouri

Job Description

At Diagraph, we pride ourselves on offering our customers world-class solutions to meet their challenging product identification needs. As a leading manufacturer and distributor of inkjet coders, automated labeling systems, thermal transfer inkjet coders, and laser coders, Diagraph engineers and builds products to help manufacturers get products identified with manufacturing codes - such as lot codes, date codes, batch codes, barcodes - and out the door quickly and efficiently.

If you are a results driven, innovative and customer oriented person, Diagraph is the company for you!

As a Field Service Engineer, you are the front line of Diagraph's customer interaction through delivering efficient field support in your assigned territory. With advanced technical and product training, you will further contribute to the success of Diagraph. ITW seeks to enhance our employee's inner entrepreneur, with this position operating from home, and traveling to some of the greatest manufacturing plants in the nation, you will help drive our entrepreneurial culture. You will support sales of services and products while exceeding customer expectations through installations, repairs, and maintenance at our customer sites.

  • Enhance customer satisfaction providing exceptional customer service

  • Travels to customer sites and provides installation, emergency on-site repairs, preventative maintenance services, and training for Diagraph.

  • Maintain first time fix and field response time customer satisfaction rate at the target rate

  • Verify that machines are operating at peak efficiency through proper installation and/or setup and testing.

  • Work as part of a regional and national team to drive profitable revenue growth and customer satisfaction.

  • Responsible for timely and accurate documenting and reporting of all service related activities.

  • Provide timely feedback to quality department on equipment reliability and design.

  • Maintain a satisfactory parts inventory, requisitioning additional parts required to perform normal duties.

  • Exercise safe working practices and procedures at all times.

  • Complete detailed and accurate service reports and expense reports within the due dates specified.

  • Conduct training with customer's employees to ensure an understanding of the theory of operation, proper functionality, and general maintenance of equipment.

Education: Associates Degree in Electronics or related Technical Degree and/or military training required; Bachelors Degree in an Engineering field preferred.

Experience/Skills:

  • Minimum of two (2) years' experience in field customer service work or a commensurate military experience.

  • Prior experience in diagnosing, troubleshooting, emergency service and repairing electronics and mechanical machine problems in the field preferred.

  • Basic electromechanical aptitude.

  • Ability to effectively communicate with customers and internal staff.

  • Ability to read, comprehend and interpret technical information involving mechanics and electronics. Must be able to interpret schematic and electrical diagrams.

  • Must be able to travel extensively up to 95% of the time and is experienced with significant time away from home for a field service role.

  • Possess soldering techniques with actual experience soldering circuit boards and electronic components preferred.

  • General knowledge of electrical circuits required - experience with PLC integration a plus.

  • Ability to work independently, with little supervision and manage difficult and high pressure customer situations.

  • Ability to manage a dynamic service schedule in a manner that results in timely service for Diagraph customers

  • Good time management, prioritization and follow-up skills.

  • Tolerance for working in stressful situations and environments.

  • Excellent administrative and organizational skills.

  • Sense of urgency - having the drive and motivation to take action and prioritize daily tasks; working strategically to ensure we are getting to every customer.

other requirements and conditions

Physical/Visual Activities or Demands: Physical/visual activities or demands that are commonly associated with the performance of the functions of this job.

  1. While performing the duties of this job, the employee is constantly required to talk, hear, twist/turn, reach above shoulder and outward, handle/manipulate objects, stand, grasp with hands, bend squat and type, frequently sit, and occasionally climb and crawl.

  2. The employee must carry up to 50 pounds constantly and up to 100 pounds frequently. Employee must push and pull up to 50 pounds constantly and up to 100 pounds frequently.

  3. Specific vision abilities required by this job include concentrated attention, close vision, far vision, depth perception, color vision, and the ability to bring object into sharp focus.

Working Conditions: Working conditions commonly associated with the performance of the functions of this job.

  1. Plant Conditions (90%) with frequent exposure to machinery and loud noise

  2. Travel (<95%)

  3. Significant automobile driving (>60%)

Machines, Tools, Equipment and Work Aids that may be representative but not all inclusive of those commonly associated with this position: Computer, Microsoft Office Suite, calculator, telephone, scanners, printers. Electronic test equipment such as Oscilloscope and Multi-meter.

License(s)/Certification(s) Required: None

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Must have a valid driver's license. Intensive overnight travel in the field is to be expected.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

"Commonly associated" is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.

All activities, demands, conditions and requirements are linked to essential job functions.

As an Equal Opportunity/Affirmative Action Employer, ITW Marking & Coding does not discriminate in hiring or in the terms and conditions of employment because of an individual's race, color, religion, gender, national origin, age, disability, sexual orientation, marital status, veteran status, arrest record, citizenship or other categories protected by federal, state or local laws. EOE/M/F/Vet/Disability information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Production Team Lead - 1st Shift - Illinois Tool Works, Inc.
Posted: Apr 12, 2022 04:03
Mokena, Illinois

Job Description

Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innovative- thinking and value-added products to meet critical customer needs in a variety of industries. Ranked among Fortune's Magazine's most admired companies, the company focuses on solid growth, improving profitability and strong returns across its worldwide platforms and divisions.

The Body and Fuel Division drives profitability by leveraging its innovative solutions and application engineering. In addition to ITW's industry leading research and development capabilities, ITW Body and Fuel enhances our customers' competitive advantage. Body and Fuel is a business group within ITW's Automotive segment with manufacturing locations in North America. Our Body and Fuel products are made up of housings and doors, innovative Capless solutions and charge ports for major OEMs around the world.

Role Summary:

Coordinates production efforts to meet customer expectations and management's goals and expectations. This is accomplished via scheduling personnel at the proper stations, checking inventory, reviewing customer orders, checking operator paperwork, training operators, and monitoring the daily output of each station.

- Reviews customer orders for changes and adjust scheduling of Operators to meet production needs

- Monitor production to ensure deliveries will be on time. Escalate delivery concerns to Production Supervisor and or Production Manager

- Directs activities on the production floor with Operators

- Ensure that Operators have what is needed in order to perform their duties. Such as, components, tools, and packaging

- Monitor inventories of finished goods and components as required and informs the proper personnel of shortages that will interfere with production and or meeting customer orders

- Verify production paperwork at each station for accuracy on a daily basis

- Responsible for assisting in continuous improvement activities on production floor Implementation of corrective action and follow-up

- Continuous improvement plans and audits of systems.

- Ability to lead, motivate and develop team members. Ensures that Operators receive training, new and on-going

- Consults with operators and provide management with updates when machine goals are not being met

- Any and all tasks as assigned

- High school diploma or GED required

- 3+ years of experience in a manufacturing environment.

- Must possess ability to mentor and coach employees

- Proficient verbal and written communications skills, along with good organizational skills required

- Must have a basic knowledge of a machine operation

- Motivated to grow and develop skills for advancement

- Proficient computer skills - MS Office and IMES

- Must be able to work flexible schedule of overtime and some weekends

Physical Demands:

- Must be able to lift up to 65 lbs.

- Experience driving/operating a forklift a plus

- Must be able to push, pull, lift, bend, reach, stoop, kneel and stand the majority of a full shift

ITW offers a competitive compensation and benefits package, including competitively priced medical and dental coverage the first of the month following hire, free life insurance, paid vacation and holidays, and immediate 401k matching. Additional retirement savings contribution (above and beyond 401k) is awarded at no cost after one year.

ITW Body & Fuel is an equal opportunity, equal employment, affirmative action employer. We strive to create a diverse and inclusive work environment where everyone is welcome to contribute their unique talents and ideas. We encourage applications from females, males, disabled/protected or other veterans, persons with disabilities, all races and ethnicities, sexual orientations and gender identities. Reasonable accommodation will be made to enable persons with disabilities to apply and to perform the essential job functions.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Production/Maintenance Lead - 2nd Shift - Illinois Tool Works, Inc.
Posted: Apr 09, 2022 03:08
Pontotoc, Mississippi

Job Description

Alpine is seeking a Maintenance Team Leader (2nd shift 3:30 pm - 2:00 am) to join the team in our Pontotoc, MS facility. In this role, you will lead production in the operation of press machinery as well as steel material handling to quality specifications in an efficient and safe manner.

Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry's best service to truss manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are also a leader in delivering software solutions to homebuilders to increase productivity and profitability.

ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

  • Leads 2nd shift Production team in operational areas of quality, scheduling, attendance, production, line layout and process improvement.

  • Perform activities on equipment which includes setup, assemble, disassemble, operate, changeover, remove, turn, replace, adjust, service, and basic maintenance as needed to support production.

  • Performs electro-mechanical, hydraulic, pneumatic trouble shooting, production die setup and repair and general preventative maintenance procedures on all production, facility and plant equipment.

  • Maintains production equipment in a manner that meets organization standards and ensures minimum equipment downtime.

  • Perform all quality checks according to SOPs and quality specifications sheets.

  • Coordinate optimum work schedules/workflow, coaching, training and developing, monitoring staff performance, maintaining open communications and fostering teamwork.

  • Coordinate training of temporaries and machine operators; Lead and motivate team in meetings and events.

  • Ensure a safe work environment exhibiting effective leadership holding Associates accountable to company policies, plant safety rules, and OSHA regulations. Provide training to team members across all dimensions of the workplace safety program.

  • Ensure safe operating practices and behaviors throughout team.

  • Use of ERP system to coordinate work activities and produce necessary reports.

  • This position may be assigned other duties as needed to support plant and to meet customer needs.

  • Three to five years' experience in a manufacturing environment with two years Supervisory experience. Associate degree or equivalent preferred, or two to four years related experience.

  • Experience in OSHA regulations and participative safety program culture

  • Leadership experience in an empowered work team environment

  • Disciplined self-starter with strong organizational skills

  • Demonstrate interpersonal and communication skills

  • Working knowledge of Microsoft Office Suite

  • Previous work experience with a ERP system preferred but not required

  • Possess strong mechanical aptitude. Ability to use basic machine shop equipment, hand tools, forklift and material handling equipment

  • Utilize practical problem solving to identify the root cause of problems

  • Previous forklift experience a plus

  • Must be able to work 2nd shift hours and overtime as required.

ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here (recruiter@paslode.com) for information on how to contact us directly.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Research & Development (R&D) Chemist Internship - Summer '22 - Illinois Tool Works, Inc.
Posted: Apr 09, 2022 03:08
Houston, Texas

Job Description

ITW Global Brands, a leader in the automotive aftermarket with brands such as Rain-X, Black Magic, Gumout, Fix-A-Flat, Slime, Permatex, Fast Orange and Spray Nine. As a part of a Fortune 200 company, we are focused on integrity and providing consumer benefit through our portfolio and support.

Internship Program Overview:

ITW's internship program provides unparalleled access to challenging opportunities in high-growth, dynamic industries. Interns are encouraged to think and act like entrepreneurs and are provided significant responsibility and autonomy to get things done. As an intern, you will gain substantial personal learning and career development opportunities through ownership of real-world job assignments, strong coaching and mentorship and networking with senior leaders across the Enterprise. Learn more about ITW's internship program at www.intinterns.com

We are looking for an enthusiastic R&D Chemist intern to join our R&D Innovation team during the Fall of 2021. This internship position will expose the candidate to the concepts and practices of performing Technology investigations, including Market and IP characterization, as well as providing immersion into the field of analytical testing. The position will involve the combination of primary/secondary research, analysis, interpretation, product testing and reporting on assigned topics.

This internship will help you grow your professional skills and broaden your experience as you contribute to the R&D group and our company-wide goals.

What you will do:

  • Develop key test methods for product attribute testing, with guidance from senior technical team.

  • Hands-on, creative, Do-It-Yourself mentality required.

  • Understand the product attribute and deduce a test method for testing various formulas/prototypes.

  • General lab testing, read samples, and enter data into system as necessary.

  • Maintain accurate records of experiments or process.

  • Follow all quality procedures and safety rules.

  • Lab maintenance of equipment and materials. Work area must be kept in a clean and orderly condition.

  • Keep updated in the field by reading technical literature, attending lectures, and industry seminars.

What we are looking for:

- Junior or Senior, pursuing a degree in Chemistry, Chemical Engineering, or a similar technical field.

- One plus years relevant work experience a plus

- Willing to learn new processes and business practices.

- A driving intellectual curiosity

- Experience in laboratory environment, hands-on product testing is a plus.

- Proficient in Microsoft Office software.

- Excellent verbal and written communication skills.

- Understand and follow all company policies and procedures.

- Understands the importance of safety in operations; must maintain a safety mindset at all times.

Must be local to the Houston area.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail