Company Detail

Job Description

Position Description

Program Analyst - Submarines

Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.

Serco NA is seeking a motivated individual to provide programmatic support to one of our NAVSEA customers. We have an opening for a Program Analyst with submarine expertise or equivalent to support an active contract with the US Navy in the Washington, DC area.

In this role, you will:

• Review presentations, briefs, and formal correspondence for NAVSEA review and final approval.

• Maintain applicable Plans of Actions and Milestones (POA&M) as directed/required.

• Interface with stakeholders to identify, assign, and track action items, leveraging initiatives to benefit submarine sustainment support.

• Collect information and provide recommendations to senior decision-makers through well-written documents.

• Communicate with various Program Office representatives within NAVSEA, SSP, United Kingdom, contracting entities and other Department of Navy organization in supporting PM concerns.

• Coordinate with the technical community and develop white papers and presentations for the Government and the Navy on program status or issues impacting the program.

• Provide Subject Matter Expert (SME) support and assist the Government with technical analyses, inquiries, research, testing, data validation for any matters relating to US/UK submarines.

• Provide analysis and metrics for issues that arise in the Program (i.e., late delivery analysis, delay claim analysis, and other availability issues).

• Conduct Meeting Administration (generate and distribute agendas, minutes, action items, etc.)

• Organize and maintain Program tracking files/tools on program status, actions items and issues.

• Support the team in performing additional duties and responsibilities as assigned.

• Attend meetings and program reviews, provide presentations, written materials, and/or electronic communications with foreign country representatives from one of more countries. This may include interfacing with foreign liaison officers located at US Navy and/or contractor facilities.

• Provide timely and efficient responses for all urgent tasking.

• Ensure program correspondence and deliverables are in accordance with Serco's Quality Assurance Program.

Qualifications

To be successful in this role you will have:

• A Bachelor's degree, plus eight to ten years of relevant work experience.

• A current or active DoD Secret security clearance.

• Strong customer, interpersonal and organizational level communication (written and verbal).

• Strong command of the Microsoft Office Suite programs, to include Excel and PowerPoint.

• Written communication skills (e.g., drafting program impact statements and Congressional Appeals)

• Eight or more years of experience with Navy acquisition and/or In-Service Programs.

• Experience leading a project and interfacing with an end item customer.

Additional desired experience and skills:

• Active-Duty experience in submarine service is a plus.

• Recent experience in Team Submarine and/or SSP would be ideal.

If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51658/program-analyst---submarines/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51658

Recruiting Location : Location US-DC-Washington

Category Project/Program Management

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Campaign LPMETS

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love important, meaningful, and challenging projects and supporting the US Navy - Serco has a great opportunity for you! Serco supports the Navy as prime for their Amphibious Warfare program. This opportunity will primarily support technical and programmatic management of the new Landing Craft Utility (LCU) 1700 class, and the planning of maintenance of the legacy LCU 1600 class. In this role, you will support the Engineering Team in the drafting, editing, and verification of construction drawings, technical manuals, craft specifications, design reports, etc., as well as support testing and evaluation efforts of subcomponents, craft systems/integration, and Builders and Acceptance Trials.

In this role you will:

• Be responsible for providing technical support for all aspects of requirements development, concept development, engineering, integration and test, and performance analysis as tasked by the Lead Engineer.

• Support senior technical personnel and project managers within the organization in various technical activities related to system and technical product development for life cycle sustainment of LCU 1600 and 1700 class vessels.

• Assist the customer with coordinating meetings, discussions, and action items.

• Develop change records for craft improvements and safety issues.

• Provide technical guidance and documentation for craft changes, including installation drawings, TM updates, Liaison Action Reports (LARs), etc., as required.

• Create, revise, and review Technical Manual Deficiency/Evaluation Reports (TMDERs).

• Provide technical and design support on emergent issues in the Fleet and during all availabilities.

• Respond to emergent Fleet Life Cycle support and engineering issues.

• Receive technical guidance and training from the more experienced technical staff and provide training to junior team members where required.

• Perform basic engineering work in analysis, design, development, evaluation, planning, testing and operation.

• Duties include the collection of information and data, performance of various tests, and engineering computations, measurements, and analyses.

• Support fully independent interaction with customers and provides input to project managers on programmatic and technical deliverables under guidance of more senior technical personnel.

• Comply with applicable quality and security procedures in the performance of duties.

• Travel for craft audits or inspections when required.

• Perform additional duties and responsibilities as assigned.

Qualifications

To be successful in this role you will have:

• Bachelor's degree plus 7-10 years of relevant work experience. Degree must be in Ocean Engineer, Naval Architecture and/or Marine Engineering, Naval engineering. (In some cases, educational requirements may be adjusted or waived for more than 10 years of relevant work experience.)

• You must be able to obtain and maintain an active DoD clearance upon employment.

• Experience and understanding of configuration management of technical manuals, and ship drawings.

• Experience and understanding of DoD acquisition management.

• Defense Acquisition University (DAU) certification(s) is highly desired.

• Experience creating and updating drawings or working with AutoCad is required.

• Knowledgeable in SolidWorks or ShipConstructor 3D modeling program is highly desired.

• Knowledge of relevant tools, equipment, hardware, and software.

• Effective organization level communication, presentation and interpersonal skills.

• Knowledge of Microsoft Office suite programs, MS Word, Excel and PowerPoint.

• Prior experience working with a DoD Program Office, US Navy Supervisor of Shipbuilding, or in the Navy marine shipbuilding industry is desired.

• Project Management Professional (PMP) certification is desired but not required.

• Must be willing and able to travel to shipyards to support craft audits or inspections when needed, usually once per quarter, or at least twice per year.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51692/senior-naval-architect/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51692

Recruiting Location : Location US-VA-Alexandria

Category Engineering/Ship Construction

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Join Serco as a Highway Emergency Response Operator in Austin, Texas! The pay is $18/hour and overtime is available!

Serco supports the Texas Department of Transportation (TxDOT) by operating the free HERO patrol service program with the purpose of minimizing traffic congestion and improving highway safety by clearing damaged and disabled vehicles and debris from the travel and emergency Lanes, and providing traffic control and scene protection at incidents.

You will be part of a team that works closely with TxDOT, local law enforcement and other first responders daily.

In this role, you will:

• Assist motorists and perform incident management services during assigned shifts

• Provide clear and accurate information regarding incidents and the response required using standard protocol to communicate with TMC Operators, law enforcement, ambulance, fire department, or towing services using radio, telephone, CAD, and e-mail.

• Services include, but are not limited to:

• Clear lane blocking traffic incidents and assist other emergency and support response personnel as requested

• Establishing traffic control and scene protection using signs, flares, cones, flagging, flashing lights, etc. during major incidents

• Providing basic first aid services in accordance with standard and necessary practices until trained emergency responders arrive on the scene

• Changing flat tires

• Adding air to low tires

• Adding gasoline

• Adding water to radiators

• Providing battery jump starts

• Perform vehicle push maneuvers when able

• Calling for towing service or emergency service

• Transporting stranded motorists to a safe location off the roadway

• Providing cell phone service

• Providing drinking water to stranded motorists

Qualifications

To be successful in this role you will have:

• High school diploma or its equivalent

• 0-2 years of work experience

• Valid driver's license with good driving record

• Available to work various shifts, weekends, and holidays

• Ability to speak English language (Bilingual is plus)

• Ability to work 12hr shifts to include occasional weekends

• Ability to lift/carry 50lbs continuously and up to 100lbs assisted

• Ability to walk the interstate/patrolled roadways unassisted 10-12hrs a day in all weather conditions while removing debris or placing long-term MOT devices

• Ability to safely operate a pickup truck with a 20-30 foot trailer in tow

• Physically able to access the underside of a vehicle

• Minimum age requirement of 21

• Motor vehicle check required.

This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.

Additional desired experience and skills:

• Minor vehicle maintenance knowledge

If you are interested in supporting the TxDOT mission and making the roadways safer for the travelling public, submit your application now for consideration.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51660/highway-emergency-response-operator-%28hero%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51660

Recruiting Location : Location US-TX-Austin

Category Other

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Are you an air traffic controller looking for a challenging and exciting career? Serco has a great opportunity for you located in Flagstaff, AZ! Serco Inc. along with our parent company Serco Group is the largest non-government provider of Air Traffic Control (ATC) services in the world. It is our goal to promote the development of aviation and provide safe, efficient and courteous service to our customers and users of our services. Bring your air traffic skills and join the best team.

Serco Inc. is a federal government contractor that provides air traffic control services at Federal Aviation Administration (FAA) Contract Towers (FCTs), Non-Federal Contract Towers (NFCT), Remote Air Traffic Control Towers and Ramp Control Services in 11 western states.

Air Traffic Control Specialists (ATCS) control air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. They are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace. ATCS duties include:

• Answering radio calls from arriving and departing aircraft.

• Issuing landing/takeoff instructions.

• Issuing information such as runway to use, wind velocity and direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity.

• Issuing air traffic clearances.

• Providing advice based on their own observations and information from the National Weather - Service, IFR control facilities, flight service stations, pilots, and other sources.

• Taking and disseminating weather observations at Limited Aviation Weather Reporting Station (LAWRS) or Supplemental Aviation Weather Reporting Station (SAWRS) facilities.

• Transferring control to receiving facilities when aircraft leave their airspace and receiving control of aircraft coming into their airspace.

• Operating various types of equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, and backup equipment.

• Alerting airport emergency crews and other designated personnel when aircraft are having flight difficulties.

• Coordinating with and issuing instructions to airport vehicles and personnel.

• Maintaining and disseminating records of daily operations

• Other duties as assigned

If you are interested in being part of a team that promotes the development of aviation and provides safe, efficient and courteous service to our customers and users of our services and you meet the requirements listed above, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

The rate of pay for this position is $31.06 per hour.

Qualifications

Applicants must:

• Be available for work within 60 days.

• Have a current FAA Class II Medical Certificate (FAA Form 8500-9).

• A list of FAA Aviation Medical Examiner (AME) in your area can be found at: http://www.faa.gov/pilots/amelocator/ .

• Have (1) a copy of their last FAA Airman Certificate with a Control Tower Operator (CTO) Rating and in accordance with FAR 65.39, applicant -must have satisfactorily served as an air traffic control tower operator with a facility rating...for at least 6 months...-, or have (2) a copy of their last FAA Airman Certificate with a Credential as an Air Traffic Control Specialist and have held a Tower Rating for at least 6 months.

• A replacement Airman Certificate can be ordered using the following website: http://www.faa.gov/licenses_certificates/airmen_certification/certificate_replacement/

• Be eligible to work for Serco under the Federal Immigration Laws

• Verify education and employment references from previous employer(s) including release of drug and alcohol records.

• Receive a negative result on a pre-employment drug screen.

• Be able to receive an interim security suitability clearance granted by FAA Security derived from a public trust background check.

• Establish proof of identity and eligibility to work in the United States.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 51685

Recruiting Location : Location US-AZ-Flagstaff

Category Aviation

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position

Campaign LPFAA

Job Detail

• Company:
  Serco

Job Description

Position Description

The Training Development Specialist (TDS) works under the direction of program leadership, supporting the program's training needs to ensure consistency and a one-operational philosophy. The TDS will be skilled with MSTeams and other tools to deliver engaging materials that enable a hybrid working environment. Facilitation skills are required to deliver effective training and activities. Strong writing, listening and organizational strengths are needed to support PMO level policy and meeting documentation deliverables. A highly creative and engaged individual will be successful in this role. Additional skills and abilities: utilize video, graphics, other media, and programs, innovative, flexible, initiative-driven, and independent.

• Support/participate in tasks and projects related to policy and training development, facilitation, and communications, including but not limited to:

• Program-wide collecting, synthesizing, developing, and disseminating information to a variety of stakeholders.

• Research, development, construction, and organization of program policies.

• Documentation and execution of initiatives directed at program and project leadership including but not limited to setting up collaboration tools such as Microsoft Teams.

• Establish communications channels, stakeholder registers and documentation of program wide successes.

• Other projects as assigned in support of Sr. Program manager and Director initiatives.

Qualifications

Education: Bachelor's Degree

General:Three (3) of relevant work experience which can include but not be limited to: employee benefit field, claims processing, billing, payroll, banking, human resources, customer service representative, quality review analysts, etc. Four (4) years of progressive experience may be substituted for a degree.

To be successful in this roll, you will have:

• A bachelor's degree in related area

• Three (3) of relevant work experience which can include but not be limited to: employee benefit field, claims processing, billing, payroll, banking, human resources, customer service representative, quality review analysts, etc. Four (4) years of progressive experience may be substituted for a degree.

• Ability to establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.

• Manage multiple tasks, often with competing deadlines.

• Communicate effectively, with ability to propose, present and explain concepts to our client; senior management, peers and others.

• Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.

• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

• Must be able to obtain and/or maintain a Public Trust Security clearance.

If you are interested in supporting and working with our PBGC Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51624/training-development-specialist/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51624

Recruiting Location : Location US-VA-Fairfax

Category Other

Position Type Full-Time

Security Clearance Other

Clearance Details Public Trust

Telework Yes - May Consider Full Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco has a great opportunity for you! The Call Team Level 2 Agent will be part of a dynamic team, supporting customers with processing their retirement pensions. Bring your expertise and collaborative skills to make an impact towards servicing our retirees.

Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans. Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits.

The Customer Service Rep will be responsible for the moment-to-moment real-time management of the call center operations, managing off-phone time for PSRs by coordinating training, meetings, coaching sessions and other off-phone activities with the Supervisor staff and other members of management.

In this role, you will:

• Answer calls and inquiries from the customer with concerns and questions.

• Facilitates resolution to routine problems.

• Maintain customer information in computer system.

• Have knowledge of commonly-used concepts, practices, and procedures within a particular field.

• Relies on instructions and pre-established guidelines to perform the functions of the job.

• Works under immediate supervision.

• Typically reports to a supervisor or manager.

• Must be able to obtain and/or maintain a public trust security clearance.

During the Pandemic, teleworking is an option. However, you will be required to work onsite in Clintwood, VA (occasionally), once safety restrictions are lifted.

The hourly pay rate for this position is $17.01 plus an additional $4.22/hr for Health and Welfare (H&W).

Qualifications

To be successful in this role, you will have:

• A High School diploma.

• 2-4 years of customer service experience.

• Must have a Public Trust OR be able to obtain and maintain a Public Trust Clearance.

Hours range from 8 AM until 7 PM. Shifts vary, 8:00 AM-4:30 PM, 8:30 AM -5:00 PM, 10:30 AM-7:00 PM. (Will be required to work at least one 10:30 AM -7:00 PM shift a week).

If you are interested in supporting and working with our PBGCTeam and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51675/customer-service-representative--ii/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51675

Recruiting Location : Location US-FL-Doral

Category Customer Service

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain and maintain a Public Trust.

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPPBGC

Job Detail

• Company:
  Serco

Job Description

Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.

In this role, you will:

• Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.

• Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.

• Organize and able to manage an office.

• Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and who can conduct large group instruction and provide counseling on the job search process.

Qualifications

To be successful in this role, you will have:

• A High School Diploma.

• 3+ years of experience as a professional trainer or facilitator.

• Experience which demonstrates understanding of private and public sector employment processes.

• Experience as a classroom instructor.

• Must be knowledgeable of the workplace, jobs, and requirement for entry into those jobs.

• Must demonstrate the ability to provide training to groups with up to 50 participants: individual career counseling experience.

• Proficient in MS Windows and Office.

• The ability to communicate effectively with Military clients, be comfortable instructing and speaking in front of a group, be observant of others, possess the ability to engage an audience, and respond to inquiries independently.

• Must be able to travel as requested.

• May require extended hours, including weekdays, weekends, and some holidays, and be willing to perform administrative functions for the office.

• Must have excellent time management skills, able to work independently, and able to respond to inquiries.

Additional desired experience and skills:

• An Associate's degree.

• Prior experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 51669

Recruiting Location : Location US-NV-Nellis AFB

Category Counseling/Support/Outreach

Position Type Part-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPDOLTAP

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco is seeking a creative Communications Specialist to provide routine strategic counsel and execute communication activities for members of the United States Navy located throughout a 70,000 square-mile region. Bring your Communications Specialist expertise and join the team in Garden City, NY!

The Communications Specialist will be the principle advisor to the Commanding Officer on issues related to public affairs, media, and Speakers Bureau press related to community events. You will ensure efficient and effective planning and execution of public affairs activities, manage the company's social media presence and you will be responsible for the continued work and training of 200+ personnel. In addition, you will maintain key relationships with community members, media and businesses and organize, coordinate, document and disseminate organizational events within the organizations area of responsibility.

In this role, you will:

• Coordinate special Navy enlistment ceremonies with the New York MLB, NBA and NFL sports teams

• Assist in the development of a Community Outreach Program which was used as a template for NTAGs across the nation

• Assist in the organization, planning, implementation and evaluation of the Navy Swarm initiative inside local schools in support of Navy careers through occupational/vocational education

• Coordinate with Navy Recruiting Command Leadership for input and assistance to produce NRC oral and written products

• Assist in writing and/or reviewing articles for release in Navy Recruiter magazine and other internal and external publications

• Aid in coordinating the annual Navy Recruiting District PAO Conference

• Aid in coordinating the annual Recruiter of the Year activities

• Coordinate requests for information from media representatives within NRC and provides support to (NRD) media activities

• Develop technical documents and briefing materials for recruiting purposes; in accordance with government standards, all documents produced shall be understandable, legible, and timely

• Receive, disseminate, and maintain copies of Public Affairs Guidance received from higher authority

• Provide annual budget input for conferences, training, stations visits, and equipment

• Submit weekly reports to CNRC PAO

• Document and respond to public/media queries and maintains a historical database of queries

• Conduct check-in, check-out procedures and indoctrination for incoming and outgoing

Qualifications

To be successful in this role, you will have:

• U.S. Citizenship with the ability to obtain and maintain a DoD Secret Clearance

• Two (2) to Four (4) years of experience related to Job Description Responsibilities

• High proficiency in the entire Microsoft Office 2010 suite of software applications to include Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Microsoft Visio, and Microsoft SharePoint Workspace

• Experience withMass Communications, Social Media, Marketing and Photo Journalism

If you are interested in supporting and working with the Navy and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 51657

Recruiting Location : Location US-NY-Garden City

Category Communications/Public Relations

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to Obtain

Telework No - Teleworking not available for this position

Campaign LPWBB

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco has a great opportunity for you! The Call Team Level 2 Agent will be part of a dynamic team, supporting customers with processing their retirement pensions. Bring your expertise and collaborative skills to make an impact towards servicing our retirees.

Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans. Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits.

The Customer Service Rep will be responsible for the moment-to-moment real-time management of the call center operations, managing off-phone time for PSRs by coordinating training, meetings, coaching sessions and other off-phone activities with the Supervisor staff and other members of management.

In this role, you will:

• Answer calls and inquiries from the customer with concerns and questions.

• Facilitates resolution to routine problems.

• Maintain customer information in computer system.

• Have knowledge of commonly-used concepts, practices, and procedures within a particular field.

• Relies on instructions and pre-established guidelines to perform the functions of the job.

• Works under immediate supervision.

• Typically reports to a supervisor or manager.

• Must be able to obtain and/or maintain a public trust security clearance.

During the Pandemic, teleworking is an option. However, you will be required to work onsite in Clintwood, VA (occasionally), once safety restrictions are lifted.

The hourly pay rate for this position is $17.01 plus an additional $4.22/hr for Health and Welfare (H&W).

Qualifications

To be successful in this role, you will have:

• A High School diploma.

• 2-4 years of customer service experience.

• Must have a Public Trust OR be able to obtain and maintain a Public Trust Clearance.

Hours range from 8 AM until 7 PM. Shifts vary, 8:00 AM-4:30 PM, 8:30 AM -5:00 PM, 10:30 AM-7:00 PM. (Will be required to work at least one 10:30 AM -7:00 PM shift a week).

If you are interested in supporting and working with our PBGCTeam and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 51674

Recruiting Location : Location US-OH-Euclid

Category Customer Service

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain and maintain a Public Trust.

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPPBGC

Job Detail

• Company:
  Serco

Job Description

Position Description

Program Description

This internship is offered in a hybrid format - working 80% virtually as well as 20% in person onsite at the Serco headquarters office in Herndon, VA. Serco follows all CDC state and local COVID-19 recommendations and ensures the safety of all on-site employees.

Serco's Training and Experience Program (STEP) is designed to provide undergraduate university and college students paid accredited internship opportunities to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the workforce of the future. Our goal is to help you build a career roadmap that provides you with challenging and rewarding learning experiences with Serco.

Serco offers internship opportunities across the following three career tracks: Business, Technical, and Engineering. Our 2022 internship opportunities are available throughout the U.S. and Canada and begin on May 23 rd and conclude on August 12 th , with 1 week off July 4 th - 8 th . You will work with your manager to identify the best working schedule for you - working no more than an average of 36 hours a week with the added perk of half-days on Fridays.

In addition to gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company which provides training to better prepare you for a full-time career. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, we believe great ideas come from all levels of the company! Because of that, each year we challenge our interns to work in diverse teams to develop, propose and execute on a project that improves our ways of working. Throughout this project you will work with Senior Sponsors and meet with members of our Executive Team.

Position Description

The Enterprise Technology Officer is seeking a highly driven and innovative Digital Transformation Strategy Intern to help develop a digital solutions and next generation technology roadmap. During your internship, you will gain experience collaborating and interacting with stakeholders across Serco, Inc. and Serco plc. In this role, you will develop and effectively communicate incisive research and analytical insights, while using discretion and maintenance of strict confidentiality. You will be exposed to individual bid pursuits, in the context of a larger strategic initiative, which will greatly increase your knowledge of roadmap development.

During your internship, you will gain exposure to the Serco's technology, business development, and strategy. In addition, you will gain exposure to the Senior Leadership Team and functional leads through a leading interviews and knowledge capture.

In this role, you will:

• Help establish technology roadmap/playbook that is aligned to corporate strategy

• Perform knowledge capture though interviews, research, and market scanning

• Assist collecting and documenting descriptions of existing digital solutions from across business units

• Assist in the design of the ETO team's business processes, leaning heavily on a spirit of continuous improvement.

• Develop documentation and deliver training needed to institute these processes across the broader Serco Inc. team.

• Support the administration, selection, and management of software tools and subscriptions used by the ETO organization.

• Conduct analyses support digital transformation; identify sets of opportunities or customers to create logical, actionable recommendations and develop recommendations for implementation.

• Perform foundational research on new/adjacent market spaces for potential entry by Serco; craft the associated narrative and supporting visualizations, develop business case recommendations, and create implementation steps.

• Synthesize publicly available data and proprietary Serco information to develop incisive analysis of our market environment, competitive environment, and the specific players that comprise them. Actively and consistently identify implications for Serco.

Qualifications

To be sucessful in this role, you will have:

• Currently pursuing a bachelor's degree from an accredited college or university.

• Preferred fields of study: Business, Economics, Technology, or a related field of study.

• Ideal candidates are rising juniors and seniors.

• Proficient in Microsoft Office with comfort running complex pivot tables and Excel formulas.

• Ability to collect data across multiple sources and synthesize findings into an inclusive analysis with compelling visualizations of data and research.

• Strong presentation skills desired.

• Self-motivated with a strong work initiative and attention to detail.

• Strong customer service, critical thinking, and problem-solving skills.

• Effective communication and interpersonal skills.

• Demonstrated experience collaborating in a team environment.

• Passion for learning with a wide degree of creativity and curiosity.

#STEPBusiness

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 51630

Recruiting Location : Location US-VA-Herndon

Category Internships

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco has an exciting opportunity for a Graphics Designer to join a dynamic team to support corporate communications and branding activities for a government agency located at the L'Enfant Plaza Metro in downtown DC. Bring your organizational skills, and expertise in graphics design, to support our customer in agency wide communications that have an impact.Serco has been supporting this customer as a prime for over 20 years. Our team provides a host of services to support corporate communications, brand management, and content development for internal and public facing products.

In this role, you will:

• Provide graphic design support to all levels of the organization following corporate identity and branding guidelines and policies for multiple communications media.

• Work with clients on creative strategy and requirements.

• Design electronic and print collateral materials such as corporate publications, brochures, posters, displays, package design and advertisements for high-volume national distribution.

• Design illustrations for print, motion graphics, web pages and video.

• Design, illustrate, and produce print, web-based, and interactive ads. Create screensavers and QR codes.

• Conceptualize and produce web-based designs (e.g., wireframe layouts, HTML, web e-blast, interactive PDF files, and web art preparation).

• Create Microsoft Word documents and PowerPoint presentations.

• Coordinate multiple publishing tasks, coordinating outside print jobs and deliverables, and developing production schedules and timelines.

• Coordinate projects and interact professionally with customers at all levels of the organization.

• Assist department in managing incoming design projects during their entire lifecycle - including creative analysis, research, design, production and printing.

Qualifications

To be successful in this role, you will:

• Have at least 5 years of experience in advanced graphic design, computer-assisted design, digital media, and photography.

• Have experience with 508 compliance.

• Have experience on both PC and Apple systems using a variety of graphic design packages such as:

• FrameMaker

• Adobe Acrobat Creative Cloud (CC).

• Adobe Bridge CC 18.

• Adobe Creative CC 18 Design Premium that includes:

• InDesign CC 18

• Dreamweaver CC 18

• Animate CC 18

• Illustrator CC 18

• Microsoft Office 2016 (Mac) (software includes Word 2016, PowerPoint 2016, Excel 2016)

• Photoshop CC 18

• Be highly creative with outstanding design sensibilities and production skills.

• Have interpersonal and presentation skills, communicate effectively, multi-task and have a professional attitude.

• Receive and execute art direction in a timely manner - from research, concept and design, to production and printing.

• Have an associates degree in Fine Arts in Graphic Design or equivalent experience.

• Be able to obtain and maintain a NACI clearance.

Additional desired experience and skills:

• Preferably a bachelor's or advanced degree in Fine Arts in Graphic Design

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 51663

Recruiting Location : Location US-DC-Washington Navy Yard

Category Communications/Public Relations

Position Type Full-Time

Security Clearance NACI

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

If you are interested in supporting the US Navy and Commercial Customers with modernizing warships essential to national defense - Serco has a great opportunity for you!

Serco is seeking a Navy Operations & Planning Analyst to help in tracking a wide variety of planning documents necessary to execute complex ship sustainment projects.

The Operations & Planning Analyst will be a part of a small team that works closely with our Customer and other Serco teams to deliver quality systems. Matthew Weber has great insight on Navy sustainment operations; he possesses years of experience supporting ship maintenance and modernization; and is a career Navy veteran and former ship captain. This team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.

Position Summary :

Thisposition is in direct support of our NAVSEA 21 program. The Operations & Planning Analyst will become familiar with NAVSEA business modeling, briefing materials, and assist in the tracking and reporting requirements for all ship-class sustainment operations using Microsoft Office based products. As a member of Serco and in support of the client team, you will be responsible for evaluating program activities and constructing executive level briefing material to report programmatic statuses to key government and private sector stakeholders. Core duties require updating, continuously improving critical scheduling reports, and disseminating them to a large planning group. As the sole source expert for ship schedules reporting, you will be responsible for cultivating and maintaining a communications network that reaches 1,500+ personnel, reporting ship statuses and key scheduling changes as reported via the Navy staff, Surface Type commander and fleet scheduling offices.

The Operations & Planning Analyst will :

• Display professional demeaner and demonstrate high level communication (verbal and written), presentation, and interpersonal skills.

• Show proficiency with customer care, team development, and support.

• Show strong knowledge of Microsoft Office while tracking multiple communication sources with spreadsheets, oral and written correspondence, and be prepared to consolidate information into presentations to senior leadership.

• Assist in the development and monitoring of schedules, drafting risk messages, continuous updates and CNO Report messaging distribution, and report applicable priority schedule changes for all ship classes.

• Ensure a smooth flow of communications, time commitments, and special projects for the modernization program and class ship managers along with fleet stakeholders.

• Work independently on established priorities and work toward completion timelines for a wide variety of correspondence.

• Gather, compile, and maintain data from available information systems and, when necessary, establish new data collection procedures for specific programmatic activities or for programmatic evaluation.

• Schedule appointments, meetings, conferences, and maintain multiple reports, SharePoint sites, and budget charts as necessary.

• Record, transcribe, and summarize pertinent information from meetings and conference calls, and distribute -meeting minutes- to team members and stakeholders upon request.

• Create, implement, and maintain tracking report(s) used to evaluate the budget and schedule availability of ship avails.

• Demonstrate the ability to assume responsibility without direct supervision.

• Handle confidential information and exercise initiative and judgment in making decisions within the scope of assigned authority.

• Possess knowledge of analytical, evaluative methods, and techniques for assessing and improving process effectiveness and efficiency.

• Apply basic data gathering methods to collect various types of information.

• Define the objectives, priorities, and deadlines for projects or assignments and assists clients with unusual situations, problems, or studies that do not have clear precedents.

• Evaluate reports and other completed work for technical soundness, appropriateness of conclusions or recommendations, consistency, relevance of support material, and compliance with policies and requirements.

• Participate in working groups, program development forums, analytical activities, readiness exercises, training, education, and other forums as required to accomplish contract requirements.

• Perform additional duties and responsibilities as assigned.

Qualifications

The Operations & Planning Analyst Must Have :

• An Active Secret Clearance is required for employment.

• Eligibility to obtain a Secret Clearance and Sponsorship May be considered for specialized knowledge or uniquely applicable experience for positions involving new technology or labor market shortages as reflected by market survey data.

• Clearance must be Active before on-boarding.

• A Bachelor's degree in S.T.E.M, Business, or a comparable technical discipline and 2 to 4 years of directly relevant work experience preferred.

• A&P, CAPM / PMP, Six-Sigma, or DAWIA certifications will be considered compensatory educational accomplishments in lieu of college degree, and along with relevant experience, satisfy the qualifications for consideration.

• In some cases where an applicant does not possess a formal degree, educational requirements may be adjusted or waived for comparable work experience.

• Advanced Level Proficiency in Microsoft Office applications (specifically Excel, Word, and PowerPoint).

Desired Skills :

• Junior applicants with prior naval experience and familiarity with various shipboard maintenance or logistics are encouraged to apply for this position.

• Prior familiarity with NAVSEA 21 organization, naval ship maintenance and modernization programs, logistics, or underway ship experience is desirable.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51627/operations-%26-planning-analyst-%28navsea%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51627

Recruiting Location : Location US-DC-Washington

Category Other

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco is seeking a recent college graduate to support our team of proposal coordinators. You must be able to work well with others and have a willingness to learn. You must also be an excellent communicator in written and oral forms.

The Proposal Center is a centralized function that supports Serco's business groups that include Defense Services, Citizen Services, Serco-WBB, and Maritime Engineering/Sustainment. Our Proposal Management team provides full support during the proposal development lifecycle while ensuring compliance and contributing to a higher win rate.

You will be a member of our Proposal Management team reporting to the Director - Proposal Management. Your team works in coordination with the Proposal Solutions and Support team and Capture team to provide full proposal management services to our stakeholders. You will be responsible for direct supervision/management of the proposal team and manage all activities involved in the development and revision of proposals. You will lead proposal reviews with management and apply your extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.

In this role, you will:

• Request the proposal team site and serve as one of the site owners

• Assist the Proposal Manager or establish the electronic file structure and procedures for proposal materials on the team site

• Establish and document electronic proposal file access and tracking protocols for ensuring the security and integrity of all proposal documentation

• Assists with creating compliance matrices, proposal outline/content plans, and work breakdown structures

• Perform wall management of the content plans and sections and control access to the proposal area and sensitive or proprietary materials

• Create and manage a graphics log and maintain real-time development status of all proposal text and graphics

• Build and maintain and manage, when necessary, the proposal schedule and activities for smaller pursuit led by the Business Units

• Develop a plan for the Red Team and final production cycles and resources required

• Coordinate the internal flow and review of all proposal inputs and outputs

• Supervise the daily operations of Graphic Specialists, Desktop Publishers, Editors, and Reproduction personnel regarding assigned pursuits

• Assist the Proposal Manager in developing the Red Team evaluation package and in recording, disseminating, and tracking suggested Red Team changes

• Direct the production, reproduction, and binding/packaging of Red Team proposal, final master proposal, and all hard/soft copies

• Assist in the securing/disposing of all proposal assets and resources and sanitizing the proposal facility upon delivery of the proposal

• Other reasonable and normal duties associated with the Proposal Coordinator position

• Establish the conference call for daily tag-ups, take roll call, and manage the action item register

• Manage data calls

Qualifications

To be successful in this role, you will have:

• Bachelor's degree from an accredited university

• Excellent written and oral communication skills.

• Ability and comfortability to work in fast pace, dynamic environment.

Additional desired experience and skills:

• Experience with Microsoft Office Suite, Adobe Acrobat, and SharePoint

If you are interested in working and supporting our military and civilian business and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51629/bd-graduate-associate/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51629

Recruiting Location : Location US-VA-Reston

Category Project/Program Management

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.

In this role, you will:

• Teaching and/or instructing Military personnel transition to civilian professional and vocational occupations.

• Guide the transitioning Military Servicemembers in identifying goals while also assisting them with recognizing any employment or education gaps.

• Organize and able to manage an office.

• Providing transitioning Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; and, who can conduct large group instruction and provide counseling on the job search process.

Qualifications

To be successful in this role, you will have:

• A High School Diploma.

• 3+ years of experience as a professional trainer or facilitator.

• Experience which demonstrates understanding of private and public sector employment processes.

• Experience as a classroom instructor.

• Must be knowledgeable of the workplace, jobs, and requirement for entry into those jobs.

• Must demonstrate the ability to provide training to groups with up to 50 participants: individual career counseling experience.

• Proficient in MS Windows and Office.

• The ability to communicate effectively with Military clients, be comfortable instructing and speaking in front of a group, be observant of others, possess the ability to engage an audience, and respond to inquiries independently.

• Must be able to travel as requested.

• May require extended hours, including weekdays, weekends, and some holidays, and be willing to perform administrative functions for the office.

• Must have excellent time management skills, able to work independently, and able to respond to inquiries.

Additional desired experience and skills:

• An Associate's degree.

• Experience providing Military Servicemembers (Active, Reserve, National Guard), family members, and Veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now

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ID 51622

Recruiting Location : Location US-VA-Virginia Beach

Category Counseling/Support/Outreach

Position Type Part-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPDOLTAP

Job Detail

• Company:
  Serco

Job Description

Position Description

JOIN OUR TEAM to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. Many of those who separate from the military have transition plans while others find becoming a civilian a daunting task. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.

The DOL VETS TAP program is in need of an experienced, skilled and passionate SharePoint Developer who has prior experience in developing, maintaining, and integrating SharePoint web application solutions.

In this role, you will:

• Develop and maintain Current Team SharePoint web applications

• Analyze and fix any technical issues.

• Work with functional POC to take requirements and convert.

Qualifications

To be successful in this role, you will have:

• A Bachelor's degree in any discipline from an accredited college or university and two (2) to four (4) years related experience

• or ten (10) years directly related experience.

• Previous experience which demonstrates an understanding of private and public sector employment processes.

• Familiar with standard concepts, practices, and procedures within a particular field.

• Relies on experience and judgment to plan and accomplish goals.

• Ability to perform a variety of tasks.

Preferred Qualifications:

• SharePoint Experience - Legacy and O365

• Experience in Moodle

• PowerApps Experience

• PowerAutomate

• Familiar with HTML, CSS, JSON/Javascript and basic logic and web development practices.

• Data Analysis - Able to work with both large and small datasets.

• Advanced MS Excel/SharePoint integration and development experience.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

In compliance with Colorado's Equal Pay for Equal Work Act, the salary range for this role is $43,680 to $65,520; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51637/dol-tap-share-point-data-analyst--remote-office/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51637

Recruiting Location : Location US-CO-Colorado Springs

Category Counseling/Support/Outreach

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Full Time Teleworking for this position

Campaign LPDOLTAP

Job Detail

• Company:
  Serco

Job Description

Position Description

Join Serco as a Fleet Mechanic in Danville, IN! Starting hourly rate from $26-$30 based on experience and qualifications.

Schedule is flexible Monday through Friday. Overtime eligible, but not required. With competitive pay above industry standards, full benefits, paid training, and tool allowances, you don't want to miss this opportunity!Serco Fleet Maintenance Services is the nationwide leader in our industry and works exclusively for large, utility fleet customers throughout the U.S.

In this role, you will:

• Operate automotive, construction and material handling equipment.

• Operate and repair hydraulic systems

• Perform engine, electrical and drivability diagnostics/repair.

• Perform DOT and manufacturer recommended servicing and inspections

• Provide clear and accurate information when entering work order data into a fleet maintenance system.

• Be responsible for scheduling and prioritizing work derived from driver reports.

Qualifications

To be successful in this role you will have:

• At least 3 years of related experience.

• High school diploma or its equivalent.

• Valid driver's license with good driving record.

• Customer focused, strong work ethic and positive.

• Be a safety oriented individual.

• Drive/take home a service truck.

• CDL B license is required but can be obtained after employment begins and training and reimbursement for it will be provided.

• Candidates must provide truck technician hand tools.

What we offer:

• Serco offers highly competitive rates and benefits.

• Allowances for boots, tools, and safety glasses.

• 2 weeks of uniforms, including wet and cold weather gear and all required PPE and shop gear.

• Free and paid training.

• License and inspection cost reimbursement as well as tuition reimbursement for industry schools.

• ASE testing reimbursement.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51653/fleet-mechanic-ii/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51653

Recruiting Location : Location US-IN-Danville

Category Technician

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco Inc. is currently hiring for a for a Help Desk Support opportunity! Check out this opportunity and apply today!

Serco Inc., has a highly engaged desktop technical team supporting our over 9000 employees using cutting edge technologies. This Help Desk Support role will be at our Herndon, VA location. This position will support and maintain organizational computer systems, desktops, and peripherals; that includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. This role will troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required.

In this role you will:

• Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.

• Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.

• Construct, install, and test customized configurations based on various platforms and operating systems.

• Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.

• Receive and respond to incoming calls, pages, and/or work orders regarding desktop problems.

• Ensure that desktop connections, (i.e., network jacks are in proper working order)

• Assist and provide technical support to the Executive VIP Team.

Qualifications

To be successful in this role, you will have:

• Associates Degree and 2-4 years related experience (or 6-8 years of related experience in lieu of a degree).

• Experience with the following technologies required: Windows 10, SCCM experience, remote access tools and Active Directory

• Strong customer service orientation.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Good written, oral, and interpersonal communication skills.

• Ability to conduct research into PC and software issues and products as required.

• Ability to present ideas in business-friendly and user-friendly language.

• Highly self-motivated and directed.

• Keen attention to detail.

• Team-oriented and skilled in working within a collaborative environment.

• Excellent knowledge of PC and desktop hardware.

• Excellent knowledge of PC internal components.

• Hands-on hardware troubleshooting experience.

• Extensive equipment support experience.

• Working technical knowledge of current protocols, operating systems, and standards.

• Ability to operate tools, components, and peripheral accessories.

• Able to read and understand technical manuals, procedural documentation and OEM guides.

• US Citizenship required.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51574/help-desk-support/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51574

Recruiting Location : Location US-VA-Herndon

Category Information Technology

Position Type Full-Time

Security Clearance None

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Program Description

This internship is offered in a hybrid format - working 80% virtually as well as 20% in person onsite at the Serco headquarters office in Herndon, VA. Serco follows all CDC state and local COVID-19 recommendations and ensures the safety of all on-site employees.

Serco's Training and Experience Program (STEP) is designed to provide undergraduate university and college students paid accredited internship opportunities to gain meaningful, hands-on work experience in a professional environment. STEP emphasizes developing the workforce of the future. Our goal is to help you build a career roadmap that provides you with challenging and rewarding learning experiences with Serco.

Serco offers internship opportunities across the following three career tracks: Business, Technical, and Engineering. Our 2022 internship opportunities are available throughout the U.S. and Canada and begin on May 23 rd and conclude on August 12 th , with 1 week off July 4 th - 8 th . You will work with your manager to identify the best working schedule for you - working no more than an average of 36 hours a week with the added perk of half-days on Fridays.

In addition to gaining hands-on experience, you will attend training sessions taught by skilled leaders in our company which provides training to better prepare you for a full-time career. These training sessions range from finance, personality in the workplace, presentation skills, resume building, and more. In addition, we believe great ideas come from all levels of the company! Because of that, each year we challenge our interns to work in diverse teams to develop, propose and execute on a project that improves our ways of working. Throughout this project you will work with Senior Sponsors and meet with members of our Executive Team.

Position Description

The Enterprise Technology Officer is seeking a highly driven and innovative STEM Research Intern. During your internship, you will gain experience collaborating and interacting with stakeholders across Serco, Inc. and Serco plc. In this role, you will develop and effectively communicate incisive research and analytical insights, while using discretion and maintenance of strict confidentiality. You will be exposed to individual bid pursuits, in the context of a larger strategic initiative, which will greatly increase your knowledge of Serco's digital journey.

During your internship, you will gain exposure to the Serco's technology, business development, and Strategy. In addition, you will gain exposure to the Senior Leadership Team and functional leads as an performing interviews and knowledge capture.

In this role, you will:

• Research and document technology and digital engineering capabilities across the division

• Perform knowledge capture though interviews, research, and market scanning

• Conduct analyses support digital transformation; identify sets of opportunities or customers to create logical, actionable recommendations and develop recommendations for implementation.

• Support special projects related to digital transformation and engineering modernization.

• Perform foundational research on new/adjacent market spaces for potential entry by Serco; craft the associated narrative and supporting visualizations, develop business case recommendations, and create implementation steps.

• Synthesize publicly available data and proprietary Serco information to develop incisive analysis of our market environment, competitive environment, and the specific players that comprise them. Actively and consistently identify implications for Serco.

Qualifications

To be sucessful in this role, you will have:

• Currently pursuing a bachelor's degree from an accredited college or university.

• Preferred fields of study: Engineering, Technology , or a related field of study.

• Ideal candidates are rising sophomores, juniors, and seniors.

• Proficient in Microsoft Office with comfort running complex pivot tables and Excel formulas.

• Ability to collect data across multiple sources and synthesize findings into an inclusive analysis with compelling visualizations of data and research.

• Strong presentation skills desired.

• Self-motivated with a strong work initiative and attention to detail.

• Strong customer service, critical thinking, and problem-solving skills.

• Effective communication and interpersonal skills.

• Demonstrated experience collaborating in a team environment.

• Passion for learning with a wide degree of creativity and curiosity.

#STEPBusiness

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51631/stem-research-intern/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51631

Recruiting Location : Location US-VA-Herndon

Category Internships

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Looking for a great opportunity where you can make a difference every day? Check out this opportunity and apply today!

Serco has an exciting opportunity to be at the forefront of shaping and delivering better public services while providing diverse experience, exposure, and development opportunities. We have an exciting rotational opportunity to participate in three different roles across 24-months as part of a rotational experience. In these roles, you will be fully immersed in diverse opportunities that are personally curated to help support your long-term career goals at Serco.

Throughout each placement, as a Rotational Compliance Analyst, you will build on your ability to establish customer and colleague relationships, work with talented people and experts, engage and influence others, understand and shape business analytics and information, solve complex problems and communicate effectively. You will be asked to apply lessons learned to new challenges and apply problem solving techniques to innovate our ways of working. Serco's mission is to ensure participants will be challenged, inspired and proud of the work they are doing and the difference they are making every day.

In this role, you will:

Rotate between the following roles: HR Compliance Analyst II, Internal Audit Analyst II, Assurance Analyst II.

HR Compliance Analyst II

• Support affirmative action program and government reporting, to include auditing AA requirements, data collection and creation of training materials.

• Collaborate on the review of HR policies to determine prioritization, propose changes to align with industry and Serco best practices, and rollout updates.

• Stay abreast of changes in HR legal/regulatory requirements by conducting research, interpreting, and providing summaries to relevant stakeholders.

• Partner with Legal, Total Rewards, Payroll and other teams as needed for data reporting, process changes and regulation implementation.

• Support the team with various projects & initiatives such as AAP audits, vendor evaluations and state regulation implementation.

• Maintain a highly diverse and fast-paced workload that may include a variety of tasks, efforts, or projects.

Internal Audit Analyst II

• Perform audits of our Program Management over customer contracts.

• Perform audits over a variety of Corporate functions or cross-functional processes.

• Research issues and make recommendations to improve processes where applicable.

• Document audit workpapers and results of audit procedures in the company's audit software.

• Perform data analytics as part of audit procedures.

• Prepare various audit reports.

• Assist in monthly tracking of outstanding management actions.

Assurance Analyst II

• Assist in the identification of emerging risks in the daily operation of the business.

• Support in the oversight divisional compliance frameworks, policies, tools, and techniques to support risk and compliance management.

• Prepare monthly and quarterly reports.

• Partner with all 2 nd line assurance areas to identify trends.

• Aid in the oversight of compliance with the Serco Management System policies, procedures, and standard operating procedures.

• Assist in tracking audit findings to closure.

Qualifications

To be successful in this role, you will have :

• Must be a U.S. Citizen.

• Bachelor's Degree from an accredited college or university.

• 3-5 years of analyst, compliance, internal audit, or related experience.

• Proficient in Microsoft Office.

• Self-motivated with a strong work initiative and attention to detail.

• Strong customer service, critical thinking, and problem-solving skills.

• Effective communication and interpersonal skills.

• Demonstrated experience collaborating in a team environment.

• Passion for learning with a wide degree of creativity and curiosity.

Additional desired skills and experience:

• Bachelor's Degree in Business, Economics, Finance, Data Analytics, or a related field of study is preferred.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51551/rotational-compliance-analyst-%28mid-level%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51551

Recruiting Location : Location US-VA-Herndon

Category Human Resources

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

If you love a high energy and fast pace environment - Serco has a great opportunity for you! The Benefits Administrator will be on a dynamic team, supporting customers with processing their retirement pensions at our Euclid, OH location. Bring your expertise and collaborative skills to make an impact towards servicing our retirees.

Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans. Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits.

You will be part of a 40 + member team that works closely with the customer and other Serco teams to deliver a wide variety of tasks related to processing of benefits administration work.

In the Benefits Administrator role, you will:

• Performs routine entry level benefits administration and case processing activities which may include, but is not limited to: processing benefit applications, QDROs, POAs, and other documents; entering data into PBGC systems of record; conducting research for participant issues; supporting payment recovery and benefit payment processing activities; issuance of benefit determination letters; authorizing benefit payments; conducting quality reviews to ensure work meets quality standards; and handling complex or sensitive case processing or customer matters.

• Has knowledge of commonly used concepts, practices and procedures as it relates to benefits administration.

• Ensures work is processed in a timely fashion according to the requirements of the specific business function assignment.

• Communicates effectively both orally and in writing with the PBGC points of contact to provide and obtain relevant information.

• Works under immediate supervision and reports to a supervisor. Relies on instructions and pre-established guidelines to perform the functions of the job, which may involve using independent judgment.

• Strong analytical skills.

• Strong communication (written and verbal) skills required to communicate effectively with participants and potential payees

• Attention to detail and strong organizational skills.

• Strong customer service skills.

• Self-motivated, dynamic work ethic to ensure maximum customer satisfaction is delivered.

• Commitment to excellence in all work situations.

• Working knowledge and experience of computer applications, including MS Office, and/or business office systems.

Due to the current pandemic situation, candidates may be assigned to work remotely on a temporary basis. However, on site work on occasion will be required at the Euclid, Ohio location once safety restrictions are lifted.

Qualifications

To be successful in this role, you will have:

• Associates Degree in related field with 2 years of related experience OR three years of related experience.

• 2 years of relevant work experience which can include but not be limited to: employee benefit field, claims processing, billing, payroll, banking, human resources, customer service representative, quality review analysts, etc.

• Must be able to obtain and/or maintain a Public Trust Clearance.

Due to the current pandemic situation, candidates may be assigned to work remotely on a temporary basis. However, on site work on occastion will be required at the Euclid, Ohio location once safety restrictions are lifted.

If you are interested in supporting and working with our PBGC Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51618/benefits-administrator/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51618

Recruiting Location : Location US-OH-Euclid

Category Other

Position Type Full-Time

Security Clearance None

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPPBGC

Job Detail

• Company:
  Serco

Job Description

Position Description

Serco has a great opportunity for you to advance a career supporting U.S. Navy acquisition programs for cutting edge systems and sensors for our international partners! Join an integrated government-industry team in and around the historic Washington Navy Yard right by Nationals Stadium. Become a part of U.S. Navy Foreign Military Sales (FMS) acquisition while building your professional background and expertise in support of the world's greatest Naval international partnership.

This position is contingent upon your ability to maintain your active DoD Secret level Clearance.

Serco will provide technical support to its customer, a defense acquisition program management office which is responsible for the development, acquisition, production, fielding, and lifetime support of critical Navy systems in support of international partner Navies as part of the Foreign Military Sales (FMS) program. This associate-level position will help you hone your skills in FMS Case development, program management, and other related defense acquisition skills in a professional office environment.

In this role you will:

• Independently research, coordinate, and develop FMS cases related to the sale and support of surface Navy systems and sensors.

• Working with the technical, FMS Case Management, logistics support, and financial teams, use your knowledge of the Defense Security Assistance Management System (DSAMS) to build Letter of Offer and Acceptance (LOA) and to manage FMS Cases through their lifecycle.

• Hone your understanding of the principles of defense acquisition program management and work in a team in applying your energy and enthusiasm to assigned programs.

• Research written defense acquisition and FMS instructions and processes and apply what you've learned to solve problems and complete tasking.

• Work in a collaborative, professional environment together with staff from the program office, other contractors, system developer/manufacturer, and the government/industry technical team. Work under the guidance and mentorship of an experienced supervisor but act independently to complete assignments.

• Assist with the management of plans and schedules related to system acquisition. Support the government and contractor team in performing tasks such as arranging and participating in meetings or program reviews including preparing meeting agendas/minutes/actions, preparing presentations, developing spreadsheets, tracking action items, and assisting with collaboration with internal and external stakeholders.

• Assist in collecting, displaying, and interpreting program-related data/metrics.

• Gain additional responsibility and independent tasking as you grow in knowledge and experience.

• Perform additional duties and responsibilities as assigned.

Qualifications

To be successful in this role, you will have:

• Bachelor's degree 2 plus years' FMS-related experience.

• Active Secret Security clearance required to be considered.

• Knowledge of FMS and the FMS Case writing process.

• Experience using DSAMS.

• Well-developed team communication, presentation, and interpersonal skills.

• Proficiency in Microsoft Office suite programs, MS Word, Excel, and PowerPoint.

• Must be a U.S. Citizen.

Additional desired experience and skills:

• Previous government program office is desired but no previous experience with Navy systems is required.

• Degree requirements may be adjusted based on additional related experience, highly specialized knowledge, or uniquely applicable experience.

• Enthusiasm and a willingness to learn and take on responsibility.

• Willingness to travel with a team internationally in support of program objectives.

Take this opportunity to join a high-performing team, advance your career, and make a real difference supporting the US Navy and our International partners. Join the Serco team today!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51491/fms-acquisition-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51491

Recruiting Location : Location US-DC-Washington

Category Other

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Campaign LPMETS

Job Detail

• Company:
  Serco

Job Description

Position Description

Navy Software Engineer

If you love high profile and challenging programing projects supporting the US Navy- Serco has a great opportunity for you! TheNavy Software Engineerrole will be on a dynamic team, programing ship systems at our client's site in Washington, D.C. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.

Serco is seeking an energetic self-starter who wants to be part of a new ship building program to support the customer's program office. Our team supports the customer in the design, construction, and test of the U.S. Navy's new Fast Frigate warship. Reporting to the Serco Lead Cybersecurity Engineer, you will lead the review of contractor furnished software delivered to the customer for integration into the platform. With minimal supervision, conduct review of software lines of code upon delivery from the shipbuilder to ensure compliance with agreed upon specifications.

In this role, you will:

• Interface directly with government customers, software developers, and active members of the user population to gain a complete understanding of the software pseudocode, its intended operations, and all input/output requirements.

• Work with clients, users, and management to resolve issues and validate programming and cybersecurity requirements within the system code. Assists with determining logic procedures, prepares flowcharting and recommendations for code corrections to address potential problems with software security and efficiency.

• Validate code against software security specifications to ensure the delivered software package meets U.S. Navy requirements.

• Assist the U.S. Navy test team in developing test scripts that will verify the proper functionality of the software code under controlled lab test environments.

• Develop briefing presentations and other written reports of analysis, and findings for briefing to government clients.

Qualifications

To be successful in this role, you will need to have:

• A current or active DoD Secret clearance.

• A Bachelor's degree in Computer Science or Software Engineering, plus five to seven years of coding experience. In some cases, educational requirements may be adjusted or waived for more than 5 years applicable work experience. In those cases, references will be required to validate experience cited.

• Five to seven years of professional coding experience with object-oriented programming languages.

• A strong programming background is a must.

• Experience with software development tools and programming languages.

• The ability to work independently reviewing software code and report findings and analysis back to the team both orally and in writing.

• Excellent interpersonal and communications skills necessary to function within a team environment.

If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51626/navy-software-engineer/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51626

Recruiting Location : Location US-DC-Washington

Category Engineering

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Campaign LPMETS

Job Detail

• Company:
  Serco

Job Description

Position Description

Cybersecurity Engineer

If you love high profile and challenging programing projects supporting the Department of the Navy - Serco has a great opportunity for you! This cybersecurity position will be on a dynamic team, programing ship systems at our Washington, DC location. Bring your expertise and collaborative skills to make an impact towards our national security homeland defense.

Serco supports the Navy in the acquisition of new technology used to defend our nation. Our team provides cybersecurity program management support; cybersecurity system engineering and development support; and cybersecurity scan and assessment team support. This includes programs supporting all facets of Navy acquisition including platforms and systems.

You will be part of a five-to-seven-member team that works closely with the customer and other Serco teams to deliver quality systems. Glen Sturtz leads this team with over 30 years' experience and is a military veteran. The team has been supporting Cybersecurity Engineering for over 10 years and has been recognized by both the Navy and DHS for their outstanding contributions.

In this role, you will:

• Prepare and deliver a System Security Plan (SSP).

• Support cybersecurity technical reviews of Temporary Alterations (TEMPALTS), Ship Alterations (SHIPALTS), Ship Alteration Record (SAR), and Engineering Change Instructions (ECI).

• Develop, recommend, implement, monitor, update, and maintain Cybersecurity practices, procedures, equipment, algorithms, and hardware used to execute tasking in this contract.

• Support data protection and segregation of data at different security classifications, assist to integrate CYBERSAFE methodologies onto current platforms, and support providing guidance following Vulnerability Assessments for platform specific Information Assurance (IA) requirements.

• Assist in the development of the RMF accreditation packages using current DoD Instruction 8510.01 accreditation methods, to include the System Authorization Boundary, Hardware/Software/Firmware list, Dataflow Diagram, Security Plan, POA&M, System Categorization, Enterprise Reporting RMF Scorecard, System Level Continuous Monitoring (SLCM) Strategy, Risk Assessment Report (RAR), Security Assessment Plan (SAP), and Security Assessment Report (SAR).

• Provide Cybersecurity governance and policy support for Cybersecurity strategies aligned with business goals and objectives

• Provide Assessment and Authorization (A&A) support services.

Qualifications

To be successful in this role, you will have:

• Bachelor's degree in Cybersecurity, Information Technology, or related discipline and a minimum of 2 years of relevant experience.

• A Certified Information Systems Auditor (CISA), or IAM/IAT level I or II certification.

• Navy Validator Certificate level I or II from Navy Certification Authority, or equivalent is required at time of performance.

• A current Top Secret clearance is required AND must be maintained.

• Familiarity with MS-Office software to include MS Word, MS Excel, MS Access, and MS Power Point.

• Proficiency in technical writing.

If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51625/cybersecurity-engineer/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51625

Recruiting Location : Location US-DC-Washington

Category Information Security/Cyber

Position Type Full-Time

Security Clearance Top Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for you!

This position is contingent upon your ability to obtain and maintain an Interim DoD Secret level clearance post-employment.

As a mid-level Logistics Analyst, you will be on a team that is evaluating and managing the delivery of new amphibious ships and landing craft to the fleet. Our team is led by a Program Manager and Deputy Program Manager, each having decades of experience working in the DoD and Shipbuilding Industry. Our Amphibious Warfare Operation provides critical services to nearly all U.S. Navy amphibious ships and craft. You will work closely with Government and industry professionals as well as shipbuilders and other support personnel. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors and marines.

Serco supports the U.S. Navy as a prime contractor providing amphibious warfare and expeditionary professional support services. We are committed to providing the U.S. Navy with the engineering and subject matter expertise to face all challenges, and welcome those with dedication, talent, and skill sets to join the Serco Amphibious Warfare Team.

In this role, you will:

• Provides administrative support to the assigned ship or landing craft Integrated Logistics Support (ILS) team.

• Verify and review written communication between the ILS Principal Assistant Program Manager (PAPM), ILS Assistant Program Manager (APM), and supporting field activities.

• Collaborate with government and contractor personnel to develop logistical documentation per contract requirements.

Qualifications

To be successful in this role, you will have:

• A Highschool Diploma or GED plus 5+ years relevant ILS experience in an acquisition environment on DoD/Navy Ship or Craft Programs. Individuals with college degrees or technical school or military certifications and less experience will be considered.

• Must be able to obtain an Interim DoD Secret clearance post-employment.

• United States (U.S.) citizenship.

• Ability to operate personal computers and have good knowledge and operational abilities with Microsoft Office tools.

• Ability to support activities in a shipyard or naval facility. Some work may occur within an industrial field office, outdoors and/or aboard ship while the ship is undergoing construction, alteration, activation, overhaul, repair, and/or underway trials. Walking and climbing throughout the ship, to accomplish ship checks, may be required. Exposure to high noise levels, uncomfortable temperatures, heights, or other industrial safety conditions will require use of personal protective clothing and equipment.

• Ability to travel (

Additional desired experience and skills:

• A Bachelor's Degree is desired.

• Relevant U.S. Navy or U.S. Coast Guard experience in the ILS areas of ship acquisition, construction or repair is desired. Relevant Amphibious warship ship and/or craft ILS experience is ideal.

• Experience with CDMS, Independent Cost Estimate (ICE), CDMD-OA, and other Navy ILS related software is highly desirable.

• Defense Acquisition Workforce Improvement Act of 1990 (DAWIA) certification is desired.

If you are interested in supporting and working with our military and sailors and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

Click here to apply now (https://careers-sercona.icims.com/jobs/51619/mid-level-logistics-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 51619

Recruiting Location : Location US-DC-Washington

Category Logistics

Position Type Full-Time

Security Clearance Secret

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco

Job Description

Position Description

Come join the team that provides this service to United States. Serco-NA, in conjunction with the newly formed United States Space Force (USSF) are responsible for tracking all man-made objects in orbit.

As theGEODSS & Alternate JWICS Information System Security Officer (ISSO)at Socorro, New Mexico, Serco-NA, in conjunction with the newly formed United States Space Force (USSF) you will be responsible for tracking all man-made objects in orbit and responsible for the day-to-day operations and maintenance of the Ground-based Electro Optical Deep Space Surveillance (GEODSS) System.

This mission is vital to keeping existing satellites safe and to provide critical information to organizations launching new satellites in the future. One of the assets USSF uses to accomplish this mission is the GEODSS System.You will help operate and maintain three (3), one-meter telescopes equipped with highly sensitive digital cameras. You'll respond to Government tasking to obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 1, 21 st Operations Group (21OG), Stallion Range Center, Socorro, New Mexico.

This position is contingent upon your ability to maintain/transfer your Security Clearance.

In this role, you will:

• Perform computer security assessments and implement required countermeasures, implement and maintain a site mission system, and network Cybersecurity program.

• Execute cybersecurity responsibilities protecting and defending information systems by ensuring the availability, integrity, confidentiality, authentication, and non-repudiation of data through the application of cybersecurity measures.

• Protect ISs and their operating system, peripherals (media and devices), applications, and the information it contains against loss, misuse, unauthorized access, or modification.

• Ensure all users and ISSOs receive COMPUSEC training.

• Provide information to update system Assessment and Authorization (A&A) packages.

• Review TEMPEST packages and provide documentation for TEMPEST package updates.

• Performs other duties as assigned.

Qualifications

To be successful in this role:

• Must have an active or able to obtain a DoD TS/SCI Security clearance.

• A Bachelor's degree in Computer Science or another related field is required,or equilvalent years of experience may be substituted in lieu of degree requirements.

• Must have 5 - 7 years of working experience in Information Security career field.

• The ability to comply with the vaccination requirements as a condition of employment. Potential candidates for employment will be notified of the requirements of this policy prior to the start of employment.

• Must have or the ability to obtain a ISC2 Certified Information Systems Security Professional (CISSP) [current/active].

• Must have working knowledge of Microsoft Windows OS, RedHat Linux, and Tru64 UNIX Operating System.

• Must be able to demonstrate the ability to excel in a fast-paced program office environment and demonstrate attention to detail.

Additional desired experience and skills:

• DoD 8570 Compliant Information Assurance Technical (IAT) Level II or Level III requirements (Security+ CE minimum).

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .

If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).

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ID 51613

Recruiting Location : Location US-NM-Socorro

Category Information Technology

Position Type Full-Time

Security Clearance Other

Clearance Details Ability to obtain an active TS/SCI

Telework No - Teleworking not available for this position

Job Detail

• Company:
  Serco